The Sebel Melbourne Docklands 4.5 stars

Customer review rating (ALL Rating) 4.4/5 962 reviews

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The Sebel Melbourne Docklands - Image 1
The Sebel Melbourne Docklands - Image 2
The Sebel Melbourne Docklands - Image 3
The Sebel Melbourne Docklands - Image 4
18 Aquitania Way, 3008 DOCKLANDS, Australia

Description

Hotel extras

  • Waterfront Docklands Location - Close to Marvel Stadium & Melbourne CBD

  • Spacious one and two-bedroom apartments with kitchen, laundry and living areas.

  • Daily housekeeping, 24-hour reception and onsite parking for added convenience

  • Indoor heated pool, spa, sauna, gym, reformer pilates studio and rooftop tennis court.

  • Ideal for business travel, leisure stays and extended visits to Melbourne.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Apartment

One Bedroom Water View Apartment

Photo out of - One Bedroom Water View Apartment

Take in waterfront views from your private balcony in this one-bedroom apartment featuring sepearte bedroom open-plan living, a fully equipped kitchen and laundry facilities. A relaxing base from which to experience Melbourne Docklands & beyond.

  • Views:

    Partial ocean view

  • Most of the accommodation:

    Balcony or Dining room / area or Additional living room / area

Max. number of persons
3
Area
From 40 m² / 430 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Dishwasher
  • Full kitchen
  • Gas hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Dish-cleaning supplies
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 3 pers. max
  • 40 m² / 430 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Partial ocean view
  • Most of the accommodation: Balcony or Dining room / area or Additional living room / area
  • Accessible room
See availabilities

Designed for families, friends or colleagues travelling together, the two-bedroom apartment features open living & dining areas, a fully equipped kitchen & laundry facilities, complete with a balcony offering the flexibility of apartment-style living.

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 60 m² / 645 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Dishwasher
  • Full kitchen
  • Gas hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Web TV
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Complete cleaning
  • Dish-cleaning supplies
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Ideal for families, groups and longer stays, this two-bedroom apartment features two bathrooms, separate living and dining areas, a fully equipped kitchen and laundry facilities. Complete with water views and a private balcony.

  • Views:

    Harbour view

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Dishwasher
  • Full kitchen
  • Gas hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Complete cleaning
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Hotel location

The Sebel Melbourne Docklands

18 Aquitania Way
3008 DOCKLANDS
Australia

GPS:-37.813809, 144.942245

Telephone
Fax +61 3 9641 7599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 88 rooms
  • 5 rooms for people with reduced mobility
  • 5 connecting rooms
  • 88 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Complementary Self Service Laundry

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas
  • Plugs and converters available on desks Additional charge

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Catering

Breakfast

  • Breakfast à la carte Additional charge

BBQ / Picnic Area

  • BBQ / Picnic Area

Business

One Meeting room

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Well-being

TENNIS & ROOF TOP BBQ

  • On site
  • Sauna room
  • On site
  • Indoor parking
  • Private
  • 95 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.5 ft

  • Parking pricing: 25.02 € 40 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

Breakfast

Non contractual photo

  • Hot Breakfast
  • Cold breakfast

Restaurant

  • Breakfast

A variety of cafés and breakfast venues are located within walking distance of The Sebel Melbourne Docklands, including Capri @ The Quays, an independently operated café located within the hotel complex.

Maintain your fitness routine with access to a well-equipped spacious gymnassium with natural light featuring cardio and strength training equipment, along with a dedicated Reformer Pilates Studio available for guest use.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  962 reviews

Customer review rating 5.0/5

Greg L. Business - Confirmed reviews ALL

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Docklands Team

Customer review rating 5.0/5

Naomi H. Friends - Confirmed reviews ALL

Thank you for your wonderful review! We’re delighted to hear you enjoyed our convenient location, beautiful views, and gorgeous, spacious room. It’s also lovely to know you appreciated the cleanliness and easy walking access to nearby attractions. We truly appreciate your kind feedback and look forward to welcoming you back for another enjoyable stay! Sincerely, The Sebel Docklands Team

Customer review rating 4.5/5

Karen F. Families - Confirmed reviews ALL

Thank you for choosing The Sebel Docklands for the third time and for your wonderful recommendation! We are delighted to hear that you continue to enjoy our clean, comfortable apartments, convenient location, and beautiful water views. Your kind comments about our reception team are especially appreciated, and we will be sure to share your feedback with them. Thank you also for your suggestions regarding the extra rubbish bag and dishwasher pod. We appreciate your feedback as it helps us improve our guests’ experience. We look forward to welcoming you back for your fourth visit! Kind regards, The Sebel Docklands Team

Customer review rating 5.0/5

Mowava H. Couples - Confirmed reviews ALL

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Docklands Team

Customer review rating 1.5/5

Matt K. Families - Confirmed reviews ALL

Thank you for sharing your feedback. We are pleased to hear that you enjoyed the spacious room, balcony views, and convenient location. We apologize that the bathroom facilities did not meet your expectations. Your comments regarding the shower, bin, and exhaust fan have been noted for review. As part of our commitment to environmental sustainability, we aim to minimise the use of single-use plastics and unnecessary disposable items in our apartments. We appreciate your feedback regarding the in-room coffee options and will take it into consideration as we continue to improve our guest experience. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back to The Sebel Docklands for a more enjoyable stay. Kind regards, The Sebel Docklands Team

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Docklands Team

Customer review rating 5.0/5

Naomi H. Friends - Confirmed reviews ALL

Gorgeous spacious room, easy walking distance, extremely clean

Thank you for your wonderful review! We’re delighted to hear you enjoyed our convenient location, beautiful views, and gorgeous, spacious room. It’s also lovely to know you appreciated the cleanliness and easy walking access to nearby attractions. We truly appreciate your kind feedback and look forward to welcoming you back for another enjoyable stay! Sincerely, The Sebel Docklands Team

Customer review rating 4.5/5

Karen F. Families - Confirmed reviews ALL

This is 3rd time we’ve stayed at the Sebel and we’ve enjoyed our stay every-time. The rooms are clean, comfortable and well appointed (an extra rubbish bag and dishwasher pod would be great tho). If you a lucky enough to land a water view…even better. There is a convenience store across the street, and myriad restaurants to walk to. And a short tram ride into the CBD makes for a great location without the noise and hustle of the CBD. The reception staff are outstanding. They are always friendly, professional and helpful. Highly recommended :)

Thank you for choosing The Sebel Docklands for the third time and for your wonderful recommendation! We are delighted to hear that you continue to enjoy our clean, comfortable apartments, convenient location, and beautiful water views. Your kind comments about our reception team are especially appreciated, and we will be sure to share your feedback with them. Thank you also for your suggestions regarding the extra rubbish bag and dishwasher pod. We appreciate your feedback as it helps us improve our guests’ experience. We look forward to welcoming you back for your fourth visit! Kind regards, The Sebel Docklands Team

Customer review rating 5.0/5

Mowava H. Couples - Confirmed reviews ALL

This is our second time staying. We love the facilities. Our washing machine was out of order. They were happy to wash and dry our clothes. We dropped to reception and in the time they also fixed the machine. Prime example of going out of the way to make our stay stress free.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Docklands Team

Customer review rating 1.5/5

Matt K. Families - Confirmed reviews ALL

The room was a good size, the balcony with a view of the city and the water was nice, and the bedrooms were a good size. But the bathroom was below expectations: the shower leaked onto the floor, there was no cover for the bin, and there was no exhaust fan. The kitchen was serviceable, but I think it's reasonable to expect a coffee plunger or a Nespresso machine, not instant coffee, at a Sebel.

Thank you for sharing your feedback. We are pleased to hear that you enjoyed the spacious room, balcony views, and convenient location. We apologize that the bathroom facilities did not meet your expectations. Your comments regarding the shower, bin, and exhaust fan have been noted for review. As part of our commitment to environmental sustainability, we aim to minimise the use of single-use plastics and unnecessary disposable items in our apartments. We appreciate your feedback regarding the in-room coffee options and will take it into consideration as we continue to improve our guest experience. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back to The Sebel Docklands for a more enjoyable stay. Kind regards, The Sebel Docklands Team

Customer review rating 3.5/5

Jason R. N. Families - Confirmed reviews ALL

It was ok. Everyone was friendly whom we had interactions with however the room itself was not fully operational so it wasn't ideal. The washing machine was broke, the kitchen had nowhere to drain the dishes after washing. The room was booked to have single beds but had larger beds instead. I am a Gold member, almost Platinum too and the gent who booked in not long after me (I had to come back down to change the make up of the room) was treated like a King when he checked in, how important he is (as a Gold member), he'd been upgraded to a 2 bedroom suite etc ... he was on his own ... I was with my 3 lads and we got a welcome, how many keys do you want!!!

Thank you for sharing your feedback. We are pleased to hear that our team was friendly during your stay, but we apologise that some aspects of your apartment did not meet your expectations. Regarding the bedding configuration, if you require beds to be separated into single beds, please let us know when making your reservation or upon arrival so our team can assist with the arrangement. A dish rack is provided in the cupboard under the sink in each apartment. We apologise if this was not easy to locate. We also note your feedback regarding the washing machine and will raise this with our maintenance team for follow-up. Regarding room upgrades, these are subject to availability at the time of check-in. Our two-bedroom apartments are limited, and we appreciate your understanding that upgrade options may vary depending on availability. We also regret that your arrival experience did not leave you feeling as valued as you expected as an Accor Gold member. Your feedback is important to us, and we will share it with our team for consideration. Kind regards, The Sebel Docklands Team

Customer review rating 4.5/5

Bruce L. Families - Confirmed reviews ALL

Friendly service

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Docklands Team

Customer review rating 4.5/5

Cameron M. Families - Confirmed reviews ALL

Good stay and very accommodating for our needs

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Docklands Team

Customer review rating 5.0/5

Luke P. Solo - Confirmed reviews ALL

Very fast and respectful

Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay and found our service fast and respectful. We truly appreciate your kind feedback and look forward to welcoming you back to The Sebel Docklands soon. Kind regards, The Sebel Docklands Team

Customer review rating 2.5/5

Bradd G. Couples - Confirmed reviews ALL

Usually pretty good. This experience was average.

Thank you for sharing your feedback with us. We sincerely apologise that your recent stay did not meet your expectations. We understand your disappointment with the size of the room, the noise from street traffic, and the overall comfort of your accommodation, especially as a returning guest who booked in advance. We truly value your continued support of The Sebel and are sorry that this experience fell short of the standard you have come to expect from us. Your feedback is important, and we will share it with our team to help us improve our room allocation and guest experience. We hope to have the opportunity to welcome you back and provide you with the comfortable and enjoyable stay you have come to expect from The Sebel. Kind regards, The Sebel Docklands Team

Customer review rating 4.0/5

Ortiz C. S. Business - Confirmed reviews ALL

I was impressed by the archifecture of fhe building. The facilities were well located, and I founs very convenient to have a coffee shop on the ground level that opens until late. The only aspect I did not like was the means to opne/close the big currains in the windows.

Thank you for your wonderful feedback and for sharing your experience with us. We are delighted to hear that you enjoyed our building’s architecture, spacious rooms, convenient location, and the coffee shop on the ground floor. We also appreciate your feedback regarding the window curtains. We apologise for any inconvenience this caused and will share your comments with our team for review. Thank you for choosing The Sebel Docklands. We look forward to welcoming you back for another enjoyable stay. Kind regards, The Sebel Docklands Team

Customer review rating 3.0/5

Emily T. Families - Confirmed reviews ALL

Cooling didn’t work during the night. Curtains don’t close all way so light gets through on the side

Thank you for sharing your feedback. We are pleased to hear that you enjoyed our great location. However, we sincerely apologise for the inconvenience caused by the cooling system not working properly during the night and the curtains not closing completely, allowing light to enter the room. We understand how these issues may have affected your comfort and quality of sleep. Your feedback has been noted and will be shared with our team for review and improvement. We appreciate your feedback and hope to have the opportunity to provide you with a more comfortable stay in the future. Kind regards, The Sebel Docklands Team

Customer review rating 1.5/5

Nita C. Families - Confirmed reviews ALL

Breakfast was horrible, waste of my 70 dollars which i would like a refund off, food was disgusting worst buffet iv ever had

Thank you for sharing your feedback. We are very sorry to hear that your breakfast experience did not meet your expectations. We take your feedback seriously and will share your comments with our breakfast team for review and improvement. Regarding your refund request, we recommend contacting our team directly so we can review the matter further. We regret that we fell short of your expectations and appreciate you bringing this to our attention. Kind regards, The Sebel Docklands Team

Customer review rating 4.5/5

Linda Y. Families - Confirmed reviews ALL

Staff were very helpful and friendly.

Thank you for your lovely feedback. We are delighted to hear that you enjoyed a comfortable stay and found our team helpful and friendly. Thank you again for your feedback. We hope to have the pleasure of welcoming you and your family back for another enjoyable stay. Kind regards, The Sebel Docklands Team

Customer review rating 4.5/5

Sharyn C. Families - Confirmed reviews ALL

Arrived very early room was ready and staff were helpful

Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our convenient location, easy access to trams, and the helpful service provided by our team. We are also pleased that your room was ready for your early arrival, allowing you to settle in comfortably. We truly appreciate your kind words and look forward to welcoming you back to The Sebel Docklands for another enjoyable stay. Kind regards, The Sebel Docklands Team

Customer review rating 4.0/5

Nathan P. Families - Confirmed reviews ALL

Was an ok visit, room could have been cleaner on arrival

Thank you for sharing your feedback. We are pleased to hear that you had an overall okay stay. However, we sincerely apologise that the cleanliness of your room was not up to our usual standard upon arrival. We take housekeeping standards seriously and have shared your feedback with our team for review and improvement. We appreciate you bringing this to our attention and hope to provide you with a cleaner and more comfortable experience on your next visit. Kind regards, The Sebel Docklands Team

Customer review rating 5.0/5

Natasha G. Couples - Confirmed reviews ALL

Very clean and functional apartment with the comfort of home whilst away

Customer review rating 4.0/5

Clare R. Families - Confirmed reviews ALL

Friendly staff, great location near transport options and food, room clean felt rushed, car park isn’t accessible with a pram or roller bags which was annoying and pool was very cold but otherwise a great stay and we will return!

Thank you for your positive feedback. We are pleased to hear that you enjoyed the great location, friendly staff and comfortable room, and that you are planning to return. Regarding the car park, if you are travelling with a pram or require easier access, please let our team know upon arrival. We can assist with an accessible parking option where available. We also appreciate your comments regarding the room cleanliness and pool temperature and will share these with the relevant teams. We look forward to welcoming you back. Kind regards, The Sebel Docklands Team

Customer review rating 3.5/5

Roscoe W. Business - Confirmed reviews ALL

From clearly broken hanging shower shelf to bin liner used as a bin, there is plenty of low hanging fruit in rooms ($50 worth) disappointingly ignored. Shampoo left at basin rather than hand soap. Staff were really friendly however small things make a difference and should be addressed in a Sebel. Also, gold status members get far more benefits at other Accor hotels..

Thank you for your feedback and for acknowledging our friendly staff. We are sorry that some aspects of the room did not meet your expectations. Regarding the bin liner, as part of our environmental and sustainability initiatives, we have reduced the use of plastic bin liners where possible. We understand this may be different from what guests are accustomed to. We also appreciate your comments regarding the shower shelf, bathroom amenities and room presentation. These details are important, and we will review them with the relevant team. We also note your feedback regarding the benefits for Gold Status members and appreciate you sharing your experience with us. Kind regards, The Sebel Docklands Team

Customer review rating 5.0/5

Ian J. Couples - Confirmed reviews ALL

Good location good room and facilities

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Melbourne Docklands Team

Other web-users rate our hotel

  • 483 reviews 9.4/10 Location
  • 691 reviews 7.7/10 Room
  • 455 reviews 7.8/10 Service
  • 27 reviews 2.6/10 WiFi
  • 250 reviews 7.3/10 Cleanliness
  • 111 reviews 9.1/10 Pool
  • 103 reviews 5.4/10 Value
  • 89 reviews 9.1/10 Wellness Area

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