The Sebel Melbourne Docklands 4.5 stars

Customer review rating (ALL Rating) 4.3/5 832 reviews

The Sebel Melbourne Docklands - Image 1
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The Sebel Melbourne Docklands - Image 4

Description

Hotel extras

  • Offering spectacular waterfront views, this is Melbourne's most elegant, iconic destination.

Our accommodation(s)

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Hotel location

The Sebel Melbourne Docklands

18 Aquitania Way
3008 DOCKLANDS
Australia

GPS:-37.813809, 144.942245

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Capri The Quays

Non contractual photo

Serving a unique cuisine blended with modern Australian and Asian influences, Capri Café offers a warm, and inviting environment for everything from a coffee to a full feed breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  832 reviews

TripAdvisor Rating  4.1/5  942 reviews

Customer review rating 4.5/5

Lauren C. Families - Confirmed reviews ALL

Staff are welcoming on arrival, called to let us know our room was available early. Facilities and rooms are great.

Customer review rating 1.5/5

Karen H. Families - Confirmed reviews ALL

I am waiting to hear from the Operations Manager at Sebel Docklands in regard to being allocated to Room 112 at 11:30 pm on Thursday the 22nd January. On account of extremely foul smelling bathroom drains, we needed to be reallocated to a different room at 1:30am in the morning on Friday the 23rd January when another guest did not arrive. The desk person agreed the bathroom smelt very bad and apologised. It was an unhealthy space to stay Cleaning staff would have been aware of the problem as it smelt like sewer. We should receive some reimbursement for our first night of the stay as this was a very unsatisfactory situation from a 4 star hotel and we had travelled for 7 hours to have to move in the early hours of the morning. This is our third year of staying with the hotel. I have forwarded an email and would appreciate a response from the Manager.

Customer review rating 4.5/5

Tasnim M. Families - Confirmed reviews ALL

Friendly staff

Customer review rating 4.5/5

Thomas B. Families - Confirmed reviews ALL

While the details of the Sebel residences was not well described, our experience was a positive one

Thank you for your review. We’re glad to hear that, despite some unclear details about the Sebel residences, your overall experience was positive. We appreciate your feedback and hope to welcome you back for an even better stay in the future. Kind regards, Ashlee Duan General Manager

Customer review rating 5.0/5

Nicole B. Families - Confirmed reviews ALL

We had a great stay at the Sebel, comfy bed, friendly staff, great location with the tram right there to get to the city and the Tennis and we had a great view through the floor to ceiling windows. We will be back. A special mention must go to Mandi, the gorgeous resident dog.

Thank you for the fantastic review! We’re thrilled to hear you enjoyed your stay, from the comfy bed and friendly staff to the great location, tram access, and stunning views. Mandi will be delighted by your kind mention—she always loves the attention! We can’t wait to welcome you back again soon. Sincerely, Ashlee Duan General Manager

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Other web-users rate our hotel

  • 481 reviews 9.2/10 Location
  • 706 reviews 7.3/10 Room
  • 453 reviews 7.4/10 Service
  • 16 reviews 2.5/10 WiFi
  • 266 reviews 6.8/10 Cleanliness
  • 110 reviews 8.9/10 Pool
  • 109 reviews 5.7/10 Value
  • 81 reviews 9/10 Wellness Area

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