The Sebel Melbourne Docklands 4.5 stars

Name: The Sebel Melbourne Docklands
Address: DOCKLANDS, 3008, AUSTRALIA
Telephone: (+61)3/96417503
Rating: 4.3

Customer review rating 4.3/5 5,979 reviews

ALLSAFE approved hotel

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+ 25 Services

The Sebel Melbourne Docklands

The Sebel Melbourne Docklands' inner city, harbourside location is within close proximity to the Docklands, City Centre and other cultural and sporting attractions. The hotel comes complete with a gym, pool, spa, sauna, tennis court, rooftop garden, guest lounge, cinema, private dining and meeting rooms.

With a lively atmosphere and spectacular views, NewQuay Docklands is one of Melbourne's most vibrant and dynamic inner-city waterfront precincts. It is home to an eclectic mix of restaurants, cafes, bars, shops, a picturesque boardwalk and marina.

Hotel extras

Offering business and holiday guests the freedom of space in superb fully self-contained apartments, most with private balconies. Seamlessly fusing harbourside ambience with inner-city sophistication and the indulgences of a modern resort.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private indoor parking
- Public outdoor parking (Paying)
- Public indoor parking (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 10AM (Paying) Need your room as early as 10am on the day you arrive? Take advantage of this exclusive option and claim your room right away. Who said the day of travel should shorten your holiday?
- LATE CHECK-OUT UP TO 4PM (Paying) Keep your room until 4 pm and enjoy taking all the time you need. Take advantage of this exclusive option to get even more out of the destination. Finally, a stress-free check-out.
Dry cleaning / Ironing
Porter

Indoor heated pool
Fitness centre
Well-being
- Jacuzzi
- Massage (Paying)
- Sauna
Tennis
- Grass tennis court
- Outdoor tennis court
- Tennis
Beach and water sportsPaying
- Boat excursions (Paying)
- Sailing facilities (Paying) (Nearby)
Other sports activities
- Bike rack facilities (Paying) (Nearby)
- Jogging track (Nearby)

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 07:00-21:00
- Opening hours : Week-end 07:00-21:00
Snack & beverage machine

1 meeting room(s)
Self service business centre
Copy/print service available

Hotel location

The Sebel Melbourne Docklands

18 Aquitania Way
3008 docklands
australia

Tel: +61396417503

Fax: (+61)3/96417599

Contact email :

Check-in from 14h00

Check out up to 10h00

SKY BUS : Docklands Docklands
CENTRAL PIER - STOP D2 : Tram Numbers 86, CENTRAL PIER - STOP D2

By plane
MELBOURNE TULLAMARINE AIRPORT At 21km / 13 miles
By boat
SOUTHBANK TERMINAL At 2.7km / 1.68 miles
By helicopter
MELBOURNE HELIPAD At 0.7km / 0.43 miles
By car
TULLAMARINE FREEWAY At 2km / 1.24 miles
By train
SPENCER ST STATION At 1.8km / 1.12 miles

GPS :-37.813809, 144.942245

Our accommodation(s)

All sophisticated apartments at the hotel come with a spacious lounge, fully equipped kitchen and dining area. They also feature well-appointed bathrooms, air conditioning, laundry, many with private balconies. All roooms are serviced daily.

Apartments (6)

STUDIO APARTMENT (1 Queen Bed)

Max. number of persons: 2
Area: From 45 m² / 484 sq ft
Most of the accommodation: Corner Room *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Direct dial telephone

1 BEDROOM APARTMENT (1 King or Queen Bed)

Max. number of persons: 2
Area: From 50 m² / 538 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Ironing board and flat-iron
Automatic wake up call(...)

1 BEDROOM APARTMENT - BALCONY & WATER VIEW (1 King Bed)

Max. number of persons: 3
Area: From 50 m² / 538 sq ft
Views: Harbour view *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Direct dial telephone

2 BEDROOM 1 BATHROOM APARTMENT (1 King Bed + 1 Queen or 2 Queen Split Beds)

Max. number of persons: 4
Area: From 70 m² / 753 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Direct dial telephone

2 BEDROOM 2 BATHROOM APARTMENT - BALCONY & WATER VIEW (2 Kings or 4 King Splits)

Max. number of persons: 5
Area: From 80 m² / 861 sq ft
Views: Harbour view *
Most of the accommodation: Corner Room *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Direct dial telephone

2 BEDROOM 2 BATHROOM SUITE 2 KING BEDS

Max. number of persons: 4
Area: From 50 m² / 538 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Ironing board and flat-iron
Breakfast in bed(...)

Apartments

Our restaurants and bars

Capri Café & Lounge

Type of cuisine: Cafe

Serving a unique cuisine blended with modern Australian and Asian influences, Capri Café & Lounge offers a warm, and inviting environment for everything from a coffee to a full feed breakfast and lunch.

Capri Café & Lounge

Located conveniently on the ground floor of the Sebel Docklands, this friendly neighbourhood café provides the perfect spot for a morning coffee on the water.

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 30 m²
Maximum capacity: 12 people

Find out more

Good location.

Chris Families - 27/02/2021 Confirmed reviews ALL

Stayed here mainly because you had an indoor pool. But we weren’t allowed to use it which wasn’t stated on the website. Also one of the kitchen cupboard doors was broken. And a light fixture was hanging out of the ceiling.

Bad experience

Anonymous Business - 27/02/2021 Confirmed reviews ALL

Accused of something I didn't do and when I went to go bak there cancelled my booking

Satisfactory

Anonymous Business - 25/02/2021 Confirmed reviews ALL

Staff are great but building Manager and his parking requirements and dragging people from rooms to move cars 1 foot is overkill. Other guests were upset too!

Great location and well appointed room. Very comfortable

Rob O. Families - 23/02/2021 Confirmed reviews ALL

Easy check in. Lovely staff in the front desk. Great room with a great view

Very disappointed with the staff

Robbie S. Families - 23/02/2021 Confirmed reviews ALL

Very disappointed with the staff, not been able ro use facilities, get told to park in purple bays did and get threatened to have car towed, staff not accomodating, had to park several floors up but no access to elevator to get back to our car, then no access back to our floor after rhe reception cancelled our room card. There was a card with chocolates fir wrong person on table when we arrived and no condiments or adequate milk for an apartment

Well located

Grace W. Couples - 22/02/2021 Confirmed reviews ALL

We enjoyed the stay , we’re upgraded and we’re able to get anything extra though house keeping. It’s the second stay in two months. Look forward to going back.

Great Location, Very Clean and Comfortable

Russell Couples - 19/02/2021 Confirmed reviews ALL

Very Good. Clean Modern Room

Disappointed

Jessica Families - 18/02/2021 Confirmed reviews ALL

Having stayed here before and found the property fantastic, on this occasion the stay was very disappointing, and the attitude of staff from the moment we walked in the lobby was deplorable for a hospitality and tourism business.

Great Stay

Eddie B. Friends - 18/02/2021 Confirmed reviews ALL

Had a nice stay and loved the upgrade to a two bedroom apartment which was great. Enjoyed the Wine and breakfast was great. Will be back.

Good Vibes

B Solo - 15/02/2021 Confirmed reviews ALL

The hotel staff were good however behind the tissue box in my room was two strange items almost like the cleaning team were hiding it.

Location is the only positive

Avneet Business - 15/02/2021 Confirmed reviews ALL

Poor service, room was not cleaned as requested every second day. I was told I can access pool and gym, then I was told I can't. Poor experience overall.

Great location, tidy and clean

Sharon Business - 11/02/2021 Confirmed reviews ALL

I found the location to be perfect for my needs. The café for breakfast could have opened earlier. friendly staff.

Dear Sharon, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. Glad to hear that the location suited your needs. I have passed your feedback regarding the breakfast time to our Restaurant Manager for review. Sorry about the Wifi connection as it might not meet your expectation. Thank you again for sharing your experience, and we hope to see you again sometime soon. Sincerely, Aaron Yao Front Office Manager The Sebel Melbourne Docklands

Excellent customer service and beautiful rooms

Jessica O. Business - 11/02/2021 Confirmed reviews ALL

The service at the sebel docklands is outstanding, I never felt like just a number. The rooms are modern and clean, they have everything you need. The sebel docklands is perfect for those longer stays.

Dear Jessica, Thank you very much for taking the time to provide feedbacks regarding your stay at the The Sebel Melbourne Docklands. It is with absolute pleasure to have you as our guest and thank you so much for your kind words. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Sincerely, Aaron Yao Front Office Manager The Sebel Melbourne Docklands

Great Location and Views

Rob Business - 11/02/2021 Confirmed reviews ALL

Nice spacious apartment with excellent views. Well located near many restaurants

Dear Rob, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. Glad to hear that you like the apartment and the views as much as the location. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Yao Front Office Manager The Sebel Melbourne Docklands

excellent location

Colin Couples - 10/02/2021 Confirmed reviews ALL

Was pleasantly surprised by a box of chocolates and a bottle of wine as I was celebrating my birthday. Room was very good with kitchenette. Staff very helpful.

Dear Colin, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Sincerely, Aaron Yao Front Office Manager

Good stay

Anonymous Business - 10/02/2021 Confirmed reviews ALL

Online check in. On the day of arrival I checked in luggage early at 1000. I checked in at 1am without hassle. Left at 1000. Smooth process, friendly staff.

Dear Ruelan, Thank you very much for taking the time to provide feedbacks regarding your stay at the The Sebel Melbourne Docklands. Good to hear that you enjoyed your stay and the Check-in Check-out process went smoothly. Thank you again for sharing your experience, and we hope to see you again and maybe this time can be a leisure purpose rather than for work. Sincerely, Aaron Yao Front Office Manager The Sebel Melbourne Docklands

Great room and location

Vena Business - 10/02/2021 Confirmed reviews ALL

Not a hotel experience. Might be the timing as they were having works done but felt quite neglected as services and amenities were not met to Accor standards

Dear Vena, Thank you for taking the time to tell us about your experience at the The Sebel Melbourne Docklands. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately, we had some repairing work in the Atrium during week hence it wasn't the usual presentation of the Hotel. It is also with disappointment reading your comments about your check-in experience, please accept my sincere apologies. We appreciate you sharing your concerns, and if you have any plans returning to the Hotel please contact us directly and I will ensure that you will be well looked after. Sincerely, Aaron Yao Front Office Manager

Nice view

Philip Couples - 10/02/2021 Confirmed reviews ALL

Nice room and location. Room a bit dated with age. Lot of scratches on doors and walls. Small stains on carpet. Biggest disappointment was we had booked so we could use pool and spa only to be told it was closed due to Covid-19... looked into frosted glass at pool and there were some people swimming in it?? Go figure - don’t like liars just tell the truth.

Dear Philip, Thank you for taking the time to provide feedbacks regarding your stay at the The Sebel Melbourne Docklands. Unfortunately, all hotel facilities are not available to the public/hotel guests due to current COVID situation. This information has been updated on all of our Websites. Apartment owners and Private Residents will still have access to those facilities. Sorry about the issues you had with Wifi. I have passed your concerns regarding the room conditions to our Maintenance team so that they can schedule a time to have the room touched up. Thank you again for sharing your experience, and if you ever considered to return to the hotel please contact us directly so that I can ensure that you will be well looked after. Sincerely, Aaron Yao Front Office Manager The Sebel Melbourne Docklands

Great Weekend Away

Gail H. Couples - 09/02/2021 Confirmed reviews ALL

Great location and comfortable room. Easy access to many fabulous places to eat.

Dear Gail and Andrew, Thank you very much for taking the time to provide feedbacks regarding your stay at the The Sebel Melbourne Docklands. Glad to hear that you like the room and sounds like the location suited you perfectly. Sorry about the parking issues you had encountered. There is a 2 minutes parking opposite to reception and also some 10 minutes parking on the side street. Our team members might be assisting with guest's request at the time of your check-in and for this I offered sincere apologies. Thank you again for sharing your experience, and we hope to see you again in the near future. Sincerely, Aaron Yao Front Office Manager The Sebel Melbourne Docklands

Dale C. Friends - 09/02/2021 Confirmed reviews ALL

Very enjoyable . Great location. Disappointed poor and gym were closed.

Dear Dale, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. Glad to hear that you enjoyed your stay and the location suited your needs. Really sorry that you were unable to use the hotel facilities due to the current COVID situation. This information has been updated on all of our Websites. I have passed your concerns to our Restaurant Manager regarding beverage options. Thank you again for sharing your experience, and hope that our facilities will be reopen on your next visit. Sincerely, Aaron Yao Front Office Manager The Sebel Melbourne Docklands

Our most recent 20 reviews

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