The Sebel Melbourne Docklands 4.5 stars

Customer review rating (ALL Rating) 4.4/5 940 reviews

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The Sebel Melbourne Docklands - Image 1
The Sebel Melbourne Docklands - Image 2
The Sebel Melbourne Docklands - Image 3
The Sebel Melbourne Docklands - Image 4
18 Aquitania Way, 3008 DOCKLANDS, Australia

Description

Hotel extras

  • Waterfront Docklands Location - Close to Marvel Stadium & Melbourne CBD

  • Spacious one and two-bedroom apartments with kitchen, laundry and living areas.

  • Daily housekeeping, 24-hour reception and onsite parking for added convenience

  • Indoor heated pool, spa, sauna, gym, reformer pilates studio and rooftop tennis court.

  • Ideal for business travel, leisure stays and extended visits to Melbourne.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Apartment

One Bedroom Water View Apartment

Photo out of - One Bedroom Water View Apartment

Take in waterfront views from your private balcony in this one-bedroom apartment featuring sepearte bedroom open-plan living, a fully equipped kitchen and laundry facilities. A relaxing base from which to experience Melbourne Docklands & beyond.

  • Views:

    Partial ocean view

  • Most of the accommodation:

    Balcony or Dining room / area or Additional living room / area

Max. number of persons
3
Area
From 40 m² / 430 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Dishwasher
  • Full kitchen
  • Gas hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Dish-cleaning supplies
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 3 pers. max
  • 40 m² / 430 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Partial ocean view
  • Most of the accommodation: Balcony or Dining room / area or Additional living room / area
  • Accessible room
See availabilities

Designed for families, friends or colleagues travelling together, the two-bedroom apartment features open living & dining areas, a fully equipped kitchen & laundry facilities, complete with a balcony offering the flexibility of apartment-style living.

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 60 m² / 645 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Dishwasher
  • Full kitchen
  • Gas hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Web TV
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Complete cleaning
  • Dish-cleaning supplies
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Ideal for families, groups and longer stays, this two-bedroom apartment features two bathrooms, separate living and dining areas, a fully equipped kitchen and laundry facilities. Complete with water views and a private balcony.

  • Views:

    Harbour view

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Dishwasher
  • Full kitchen
  • Gas hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Complete cleaning
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Hotel location

The Sebel Melbourne Docklands

18 Aquitania Way
3008 DOCKLANDS
Australia

GPS:-37.813809, 144.942245

Telephone
Fax +61 3 9641 7599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 88 rooms
  • 5 rooms for people with reduced mobility
  • 5 connecting rooms
  • 88 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Complementary Self Service Laundry

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas
  • Plugs and converters available on desks Additional charge

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Catering

Breakfast

  • Breakfast à la carte Additional charge

BBQ / Picnic Area

  • BBQ / Picnic Area

Business

One Meeting room

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Well-being

TENNIS & ROOF TOP BBQ

  • On site
  • Sauna room
  • On site
  • Indoor parking
  • Private
  • 95 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.5 ft

  • Parking pricing: 24.69 € 40 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

Breakfast

Non contractual photo

  • Hot Breakfast
  • Cold breakfast

Restaurant

  • Breakfast

A variety of cafés and breakfast venues are located within walking distance of The Sebel Melbourne Docklands, including Capri @ The Quays, an independently operated café located within the hotel complex.

Maintain your fitness routine with access to a well-equipped spacious gymnassium with natural light featuring cardio and strength training equipment, along with a dedicated Reformer Pilates Studio available for guest use.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  940 reviews

Customer review rating 2.0/5

Gallagher J. Business - Confirmed reviews ALL

Thank you for your feedback. We are sorry to hear that breakfast did not meet your expectations. Could you please share a little more detail about what you were disappointed with? Your feedback would help us better understand your concerns and improve our breakfast offerings. Kind regards, The Sebel Docklands Team

Customer review rating 5.0/5

Marc C. Couples - Confirmed reviews ALL

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Docklands Team

Customer review rating 2.0/5

Kathy E. Families - Confirmed reviews ALL

Thank you for sharing your feedback. We sincerely apologise for the inconvenience and disappointment caused by our housekeeping team entering your room before your confirmed 11:00 am check-out time. We understand how frustrating this must have been, especially while you were still sleeping. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience in the future. Kind regards, The Sebel Docklands Team

Customer review rating 4.0/5

Rachael A. Families - Confirmed reviews ALL

Thank you for your lovely feedback! We're delighted to hear that you enjoyed your stay and found our location convenient for exploring Melbourne. We're also pleased that our communication and check-in process made your experience comfortable and hassle-free. We truly appreciate your review and hope to welcome you back again soon! Kind regards, The Sebel Docklands Team

Customer review rating 4.5/5

Philip S. Solo - Confirmed reviews ALL

Thank you for your feedback. We are sorry to hear that breakfast did not meet your expectations. Could you please share a little more detail about what you were disappointed with? Your feedback would help us better understand your concerns and improve our breakfast offerings. Kind regards, The Sebel Docklands Team

Customer review rating 5.0/5

Marc C. Couples - Confirmed reviews ALL

Great place to stay, great facilities, clean tidy and great location

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Docklands Team

Customer review rating 2.0/5

Kathy E. Families - Confirmed reviews ALL

We asked for a 11am check out and we're told yes. House keeping still walked into our room at 10am while we were sleeping and took the 2 cards and cleaned out kitchen. There was a lack of communication between office and housekeeping I was disappointed with this

Thank you for sharing your feedback. We sincerely apologise for the inconvenience and disappointment caused by our housekeeping team entering your room before your confirmed 11:00 am check-out time. We understand how frustrating this must have been, especially while you were still sleeping. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience in the future. Kind regards, The Sebel Docklands Team

Customer review rating 4.0/5

Rachael A. Families - Confirmed reviews ALL

Very comfortable stay, with excellent communication and check-in. Conveniently located near tram so Melbourne is at your finger tips.

Thank you for your lovely feedback! We're delighted to hear that you enjoyed your stay and found our location convenient for exploring Melbourne. We're also pleased that our communication and check-in process made your experience comfortable and hassle-free. We truly appreciate your review and hope to welcome you back again soon! Kind regards, The Sebel Docklands Team

Customer review rating 4.5/5

Philip S. Solo - Confirmed reviews ALL

From check in to check out there was not one thing that comes to mind that could be criticized.

Customer review rating 5.0/5

Sarah A. Families - Confirmed reviews ALL

Comfy beds nice rooms great pool except for real little ones there's no shallow

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Docklands Team

Customer review rating 4.5/5

Luisito &. J. D. S. Friends - Confirmed reviews ALL

Nice facilities and helpful staff.

Customer review rating 3.5/5

Lauren D. Couples - Confirmed reviews ALL

Hotel in good location to Docklands and surrounding area. Rooms were comfortable and roomy, perfect for overnight stays but also could easily stay for extended periods of time. The access to the room and the rest of the ‘hotel’ was strange and hard to get around. Had to go through multiple doors needing key access. Couldn’t easily just go from one part of the hotel to another, in some cases having to go outside just to enter another part of the hotel. This entire experience made it feel less like a hotel and more like an apartment building. Pool & sauna were great. Spa seemed extremely hot (most people were commenting on it) and there was way too much chlorine/chemicals in it. Was burning everyone’s eyes and had this weird foam all over the top of the spa. Will say the floors get extremely slippery and no one appeared to be maintaining the area. Onsite restaurant where we went for breakfast is halal, which is fine but if you are expecting bacon for brekky you are disappointed! Overall stay was ok, price was a bit steep considering the lack of hotel feel.

Thank you for sharing your feedback. We are pleased to hear that you enjoyed our convenient Docklands location, spacious and comfortable rooms, and pool and sauna facilities. We apologize for the confusion caused by the building layout and the inconvenience of accessing different areas of the property. We also take your comments regarding the spa temperature, water quality, and slippery floors seriously and will share them with the relevant team for review. Regarding breakfast, we appreciate your feedback and understand that guests may have different expectations regarding menu options. Thank you again for your comments. We value your feedback as it helps us identify areas where we can improve the guest experience. Kind regards, The Sebel Docklands Team

Customer review rating 4.5/5

Ian Q. Couples - Confirmed reviews ALL

Had a great stay. Appreciated the room upgrade. Staff were welcoming and attentive

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Docklands Team

Customer review rating 4.0/5

Michelle C. Business - Confirmed reviews ALL

Stayed in a two bedroom apartment for work. Perfect location and great views. Very good sized balcony to sit and relax. Only negative TV in bedroom didn't work.

Thank you for sharing your feedback. We are pleased to hear that you enjoyed our convenient location, great views, spacious two-bedroom apartment, and balcony. We apologise for the inconvenience caused by the television in the bedroom not working. Your feedback has been noted and will be shared with our maintenance team for follow-up. We appreciate your review and look forward to welcoming you back to The Sebel Docklands in the future. Kind regards, The Sebel Docklands Team

Customer review rating 5.0/5

Ximin X. Solo - Confirmed reviews ALL

I am very sensitive to any chemical smells. The room I booked was renovated 2 weeks ago and I can't sleep at all. I even tried to cover my nose and mouth with my cloth. Did not work. I can still smell after a few mins. The staff was very supportive when I find him at around 12.30am. He has given a few options and we tried together. Unfortunately none worked. He tried and find a bigger room which was not recently renovated and upgraded me for the 2 nights so I was able to sleep. Much appreciate for that.

Thank you for your wonderful review and for recognising our team’s customer service. We are pleased to hear that you enjoyed our convenient location, close to the free trams. We sincerely apologise for the chemical smell in your recently renovated room and the discomfort it caused. We are glad our team was able to assist you, explore alternative options, and arrange an upgrade to a more suitable room so you could rest comfortably for the remainder of your stay. Your understanding and kind words are greatly appreciated. We look forward to welcoming you back to The Sebel Docklands for a more comfortable experience. Kind regards, The Sebel Docklands Team

Customer review rating 3.0/5

Michael B. Couples - Confirmed reviews ALL

Loved the room but the quality of the food from the restaurant on-site was appalling. We were charged 60 dollars for medium ribeye steaks that were thin and well overcooked. They were meant to come with chips and veg, but instead came with salad and the pepper gravy was a cream sauce with no flavour. We ordered nachos that came with no salsa and dry crumbly mince with a tiny tub of sour cream and dry corn kernels. We also ordered mudcake which was extremely dry also. Really put a dampener on our stay.

Thank you for your feedback. We’re pleased to hear you enjoyed your room and had a lovely stay, but we’re genuinely sorry that your dining experience at Capri fell so far below expectations. The quality of the food and the value for money you described are certainly not what we want our guests to experience. We apologise for the disappointment with your meals and the impact this had on your overall stay. Your comments have been taken seriously and will be shared with our restaurant team for review. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much better experience in the future. Kind regards, The Sebel Docklands Team

Customer review rating 4.0/5

Willis S. Business - Confirmed reviews ALL

Great room, but, block out curtains don't cover all of the window

Thank you for your feedback. We’re glad to hear you enjoyed the room, but we apologize for the issue with the block-out curtains not fully covering the window. We appreciate you bringing this to our attention and will pass your comments on to our team for review. We hope to welcome you back again for an even more comfortable stay. Kind regards, The Sebel Docklands Team

Customer review rating 5.0/5

Ian B. H. Couples - Confirmed reviews ALL

Business meetings

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Docklands Team

Customer review rating 5.0/5

Nicole M. Friends - Confirmed reviews ALL

Great location, beautiful apartment & well priced. Easy check in & parking arrangements. Loved our stay

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Docklands Team

Customer review rating 5.0/5

Greg L. Business - Confirmed reviews ALL

Easy process from start to finish

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Docklands Team

Customer review rating 5.0/5

Naomi H. Friends - Confirmed reviews ALL

Gorgeous spacious room, easy walking distance, extremely clean

Thank you for your wonderful review! We’re delighted to hear you enjoyed our convenient location, beautiful views, and gorgeous, spacious room. It’s also lovely to know you appreciated the cleanliness and easy walking access to nearby attractions. We truly appreciate your kind feedback and look forward to welcoming you back for another enjoyable stay! Sincerely, The Sebel Docklands Team

Customer review rating 4.5/5

Karen F. Families - Confirmed reviews ALL

This is 3rd time we’ve stayed at the Sebel and we’ve enjoyed our stay every-time. The rooms are clean, comfortable and well appointed (an extra rubbish bag and dishwasher pod would be great tho). If you a lucky enough to land a water view…even better. There is a convenience store across the street, and myriad restaurants to walk to. And a short tram ride into the CBD makes for a great location without the noise and hustle of the CBD. The reception staff are outstanding. They are always friendly, professional and helpful. Highly recommended :)

Thank you for choosing The Sebel Docklands for the third time and for your wonderful recommendation! We are delighted to hear that you continue to enjoy our clean, comfortable apartments, convenient location, and beautiful water views. Your kind comments about our reception team are especially appreciated, and we will be sure to share your feedback with them. Thank you also for your suggestions regarding the extra rubbish bag and dishwasher pod. We appreciate your feedback as it helps us improve our guests’ experience. We look forward to welcoming you back for your fourth visit! Kind regards, The Sebel Docklands Team

Customer review rating 5.0/5

Mowava H. Couples - Confirmed reviews ALL

This is our second time staying. We love the facilities. Our washing machine was out of order. They were happy to wash and dry our clothes. We dropped to reception and in the time they also fixed the machine. Prime example of going out of the way to make our stay stress free.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Docklands Team

Customer review rating 1.5/5

Matt K. Families - Confirmed reviews ALL

The room was a good size, the balcony with a view of the city and the water was nice, and the bedrooms were a good size. But the bathroom was below expectations: the shower leaked onto the floor, there was no cover for the bin, and there was no exhaust fan. The kitchen was serviceable, but I think it's reasonable to expect a coffee plunger or a Nespresso machine, not instant coffee, at a Sebel.

Thank you for sharing your feedback. We are pleased to hear that you enjoyed the spacious room, balcony views, and convenient location. We apologize that the bathroom facilities did not meet your expectations. Your comments regarding the shower, bin, and exhaust fan have been noted for review. As part of our commitment to environmental sustainability, we aim to minimise the use of single-use plastics and unnecessary disposable items in our apartments. We appreciate your feedback regarding the in-room coffee options and will take it into consideration as we continue to improve our guest experience. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back to The Sebel Docklands for a more enjoyable stay. Kind regards, The Sebel Docklands Team

Other web-users rate our hotel

  • 469 reviews 9.4/10 Location
  • 676 reviews 7.8/10 Room
  • 440 reviews 7.8/10 Service
  • 27 reviews 2.6/10 WiFi
  • 240 reviews 7.5/10 Cleanliness
  • 116 reviews 9.2/10 Pool
  • 99 reviews 5.2/10 Value
  • 91 reviews 9.1/10 Wellness Area

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