The Sebel Melbourne Docklands 4.5 stars

Customer review rating (ALL Rating) 4.3/5 866 reviews

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Description

Hotel extras

  • Offering spectacular waterfront views, this is Melbourne's most elegant, iconic destination.

Our accommodation(s)

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Hotel location

The Sebel Melbourne Docklands

18 Aquitania Way
3008 DOCKLANDS
Australia

GPS:-37.813809, 144.942245

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Capri The Quays

Non contractual photo

Serving a unique cuisine blended with modern Australian and Asian influences, Capri Café offers a warm, and inviting environment for everything from a coffee to a full feed breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  866 reviews

Customer review rating 5.0/5

Alicia E. Friends - Confirmed reviews ALL

Lovely stay, what a perfect location - able to walk out the front and jump straight on a tram to get around the city. Couldn't recommend enough. Room was clean, though did probably need a little refresh.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ashlee Duan General Manager

Customer review rating 2.0/5

Paul L. Solo - Confirmed reviews ALL

>$400 for not much. No soundproofing - residential level, single glazed windows lets all the outside noise right in. Bed was OK… not great, but it did the job. Wouldn’t want to spend any time in the room, it’s a bit stark and bland. Clearly you’re paying for the location, not the room……

Thank you for your feedback. We’re sorry to hear that your stay did not meet your expectations. We understand that value, comfort, and a quiet environment are very important to our guests. Our location is certainly one of the highlights of the property, but we always aim to ensure the rooms themselves provide a comfortable and enjoyable stay as well. Your comments regarding the room comfort, soundproofing, and overall value have been noted and will be shared with our team as we continue to look for ways to improve the guest experience. We appreciate you taking the time to share your thoughts and hope we may have the opportunity to provide you with a better stay in the future. Sincerely, Ashlee Duan General Manager

Customer review rating 4.0/5

Jodie N. Families - Confirmed reviews ALL

Experience was great . Accomodation fantastic. My only suggestion would be to have either soap or handwash at the bathroom sink. Nothing other than in the shower. Also more milk would of been handy. Very happy though with your premises.

Thank you for your lovely review. We’re delighted to hear you had a great experience and that you enjoyed the accommodation and our location. Thank you also for your helpful suggestions regarding soap or handwash at the bathroom sink and additional milk in the room. We appreciate this feedback and will certainly take it into consideration as we continue improving our guest amenities. We’re very glad you were happy with your stay and hope to welcome you back again soon. Kind regards, Ashlee Duan general Manager

Customer review rating 5.0/5

Stephanie M. Families - Confirmed reviews ALL

We had a family of four stay and were complimentary upgraded. Our rooms was clean and had what we needed. Very comfortable beds.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ashlee Duan General Manager

Customer review rating 4.0/5

Adam L. Families - Confirmed reviews ALL

Had a great stay as a family

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ashlee Duan General Manager

Other web-users rate our hotel

  • 492 reviews 9.3/10 Location
  • 714 reviews 7.5/10 Room
  • 457 reviews 7.8/10 Service
  • 20 reviews 4.2/10 WiFi
  • 265 reviews 7.2/10 Cleanliness
  • 116 reviews 9/10 Pool
  • 110 reviews 5.7/10 Value
  • 86 reviews 9.3/10 Wellness Area

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