ibis Melbourne - Hotel & Apartments Hotel 3 stars

TripAdvisor rating 4.0/5 2,014 reviews
ibis Melbourne - Hotel & Apartments
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Hotel extras

  • 250 accommodation rooms including 1 & 2 bedroom apartments

  • Centrally located in Melbourne's CBD and free tram zone

  • Hotel Restaurant & Bar with seasonal menus

  • 24 Hours Reception

  • 3 Refurbished meeting rooms catering for up to 300 delegates

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Hot meals
  • Snack & beverage machine
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Self service business centre

Hotel location

ibis Melbourne - Hotel & Apartments

15-21 Therry Street
3000
melbourne
australia

Tel: +61396660000

Fax: (+61)3/96660052

Contact email

Check-in from 14h00

Check out up to 11h00

  • THERRY ST :   ELIZABETH STR FROM SOUTH

  • THERRY STR :   ELIZABETH STR FROM EAST

  • THERRY STRE :   ELIZABETH STR FROM NORTH

  • THERRY STREET :   ELIZABETH STR FROM WEST

  • By plane

    AVALON At 60km / 37.29 miles

  • By plane

    TULLAMARINE At 20.11km / 12.5 miles

  • By plane

    TULLAMARINE At 20.11km / 12.5 miles

  • By boat

    FLINDERS STREET At 1.5km / 0.93 miles

  • By boat

    PORT MELBOURNE At 4.83km / 3 miles

  • By car

    CITY LINK At 2.41km / 1.5 miles

  • By car

    EASTERN FREEWAY At 3.7km / 2.3 miles

  • By car

    NEPEAN HIGHWAY At 9.98km / 6.2 miles

  • By train

    FLINDERS STREET At 1.29km / 0.8 miles

  • By train

    SOUTHERN CROSS At 1.4km / 0.87 miles

  • By train

    SPENCER STREET At 1.4km / 0.87 miles

GPS :-37.806759, 144.961594

Our accommodations

Stylish and comfortable, guest rooms and apartments at ibis Melbourne Hotel and Apartments provide the perfect place to retire to. Each room is tastefully appointed, modern, and includes an ibis Sweet Bed, an LCD TV, an iPod docking station, and basics su ch as tea and coffee making facilities, iron, hair dryer, safe and fridge. This Melbourne hotel also features spacious one and two bedroom apartments, complete with kitchenettes and separate lounge areas for guests who need more space.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room 1 Double and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

1 Bedroom Apartment 1 King Bed

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

2 Bedroom Apartment 1 Queen and 2 Single Beds

  • Max. number of persons: 5
  • Area: From 57
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

MyRoom by Thomas: Explore Melbourne Laneways

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Thomas: Get lost in Melbourne's famous Queen Victoria Markets

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Thomas: Who's Who in the Zoo, Its YOU!

  • Max. number of persons: 5
  • Area: From 57
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: Bistro

ibis Kitchen offers continental to a full buffet breakfast, and a menu designed to share with your friends or family. Our Executive Chef creates simple dishes using fresh locally sourced seasonal produce. Children's menu available.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN LOUNGE

Photo non contractuelle / Strictly non binding

Looking for a casual meeting place for lunch, dinner or cocktails? The ibis Kitchen Lounge serves coffee and a wide selection of bottled and tap beers, wines, mixed drinks and bar snacks.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 371

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
ibis Melbourne - Hotel & Apartments

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

9,966 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,014 reviews

Cleaning Fairy’s

Customer review rating 4.3/5

Jade S. Families - 15/01/2020 Confirmed reviews ALL

We have stayed many a time here. My kids have nicknamed the lovely house keeping crew, ‘the cleaning fairys’ because I always joke that whilst I am at work I wish the cleaning fairy’s would fly in and tidy the house for me’ they were most excited that even though they made there beds, the ‘fairy’s would remake them specialer’ the kids even left a note for them too! As a busy and tired mum, I would love these ‘fairy’s’ to know how much that experience means to me. It’s nice to be looked after for a few days. Thank you from the bottom of my heart.

Dear Jade S., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I am happy that your family enjoyed the stay. I will share your comments with our team and especially to the housekeeping team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…
Customer review rating 4.3/5

William G. Families - 15/01/2020 Confirmed reviews ALL

Lifts were very slow.

Dear William Ivo g., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. We are glad that your stay was a comfortable one. My apologies for the extended wait time on the lifts. We are doing our best to resolve the issue. Thank you again for sharing your experience, and we hope to welcome you again in the near future. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Great

Customer review rating 4.3/5

Tim P. Families - 14/01/2020 Confirmed reviews ALL

all very good - lifts a little slow

Dear Tim P., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. We are glad that your stay was a comfortable one. My apologies for the extended wait time on the lifts. We are doing our best to resolve the issue. Thank you again for sharing your experience, and we hope to welcome you again in the near future. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Was good

Customer review rating 4.3/5

Brock P. Solo - 14/01/2020 Confirmed reviews ALL

The room was clean, you do need to look at your showers they are way to low and dated also you should supply a USB port in at least one power point for charging devices it is a common practice these days, I had to change my phone through the TV.

Dear Brock P., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel And Apartments. I will discuss your concerns with the team in order to seek for an improvement. We appreciate your sharing your experience and we hope to see you again soon. Kind regards, Young Yoo Senior Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Nice and central with helpful staff.

Customer review rating 4.3/5

James Families - 14/01/2020 Confirmed reviews ALL

Stay was great. Room does need some maintenance as starting to look a little tired and some repairs needed. Staff were excellent, friendly and very helpful both front of house and in the restaurant.

Dear Samuel James M., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Not so clean

Customer review rating 4.3/5

Stefen P. Families - 14/01/2020 Confirmed reviews ALL

The hotel is ok. Problems with cleanliness in common areas (too many dirty) and room’s toilet (smelling bad).

Dear Stefen P., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel And Apartments. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The department heads will be informed for the betterment. We appreciate your sharing your experience and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Good could’ve been a little better

Customer review rating 4.3/5

Anonymous Families - 14/01/2020 Confirmed reviews ALL

The room was okay, would’ve been a lot nicer if there was more natural light in the room.

Dear Daniella T., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Super happy

Customer review rating 4.3/5

Natalie Families - 14/01/2020 Confirmed reviews ALL

We had a wonderful stay. Very comfortable and clean. Buffett breakfast was lovely. Although building is an older building we definitely got value for money!

Dear Natalie B., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments and we look forward to welcoming you again in the near future. Sincerely, Young Yoo Senior Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Going over and beyond the call of duty

Customer review rating 4.3/5

Dean C. (. Friends - 14/01/2020 Confirmed reviews ALL

Just simply speechless, the complete team at ibis Melbourne hotel & apartments have been incredible. Supporting in so many ways allowing us to assist in the bushfire relief really makes the ibis team like family. From quiet rooms, to assisting in 3.30am checkouts and midnight check ins and the amazing team in the kitchen going beyond any normal requests to keep us fed leaves me in awe. Massive thank you for all the little things aswell that make a huge difference. Really very touching. Thank you. Dean C (. ps thank you for the chocolate treat which came in handy after 20 hours in the field

Dear Dean C., What an absolute pleasure it is to read your kind comments about our hotel. You are doing wonderful work for many people that are in desperate need of assistance and I think it is you that we should be thanking. I hope you choose to stay with us if you return to Melbourne in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Melbourne Hotel and Apartments team e h1…
Customer review rating 4.3/5

Anonymous Solo - 13/01/2020 Confirmed reviews ALL

It was a clean comfortable room. The lifts where slow this causing a back up of customers. This got worse with domestic staff and tradesmen utilising the guest lifts with large trolleys etc.

Dear Dave C., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. We are glad that your stay was a comfortable one. My apologies for the extended wait time on the lifts. We are doing our best to resolve the issue. Thank you again for sharing your experience, and we hope to welcome you again in the near future. Sincerely, Young Yoo Senior Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Great location and facilities for families

Customer review rating 4.3/5

J M. Families - 13/01/2020 Confirmed reviews ALL

Conveniently located and family friendly we stayed in a two bedroom apartment which was great for our family. Helpful staff and great value for money. It was perfect for a stay in the city and to see a show.

Dear Julie M., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Convenient

Customer review rating 4.3/5

Elizabeth C. Families - 13/01/2020 Confirmed reviews ALL

Late check out useful but expensive. Staff friendly. Food good.

Dear Elizabeth C., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments and we look forward to seeing you again soon. Sincerely, Young Yoo Senior Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Fantastic stay

Customer review rating 4.3/5

Judith T. Couples - 13/01/2020 Confirmed reviews ALL

Excellent stay once again. Rooms are clean and well appointed as well as being a good size. And it is in an ideal position to explore Melbourne. Staff are efficient and courteous.

Dear Judith T., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Young Yoo Senior Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Excellent

Customer review rating 4.3/5

Guest Families - 13/01/2020 Confirmed reviews ALL

Excellent experience. The only downpoint was parking was difficult in the parking lot (narrow entry and limited space), and also there was no lift from the car park to the hotel which was a bit stressful for my elderly parents and unwell sibling. The hotel needs to be made more accessible for people with disabilities, as parking on the street is also not really an option given the location. Otherwise the stay was excellent.

Dear Inpasorubini T., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. Apologises for inconvenience for the car park.The department head will be informed for better ways. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

comfortable, good location * value for money stay.

Customer review rating 4.3/5

Terry P. Families - 13/01/2020 Confirmed reviews ALL

Value for money accommodation. Will recommend to friends & family. Great location. Staff very helpful, efficient & courteous.

Dear Terry P., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Satisfied

Customer review rating 4.3/5

Anonymous Families - 13/01/2020 Confirmed reviews ALL

The hotel was suitable for our family, traveling with two kids.

Dear Rachelle A., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments and we look forward to welcoming you again in the near future. Sincerely, Young Yoo Senior Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Wrong room configuration

Customer review rating 4.3/5

Mary-linda Friends - 12/01/2020 Confirmed reviews ALL

Wrong room configuration. No parking. No handicap parking. Please feel free to contact me on 04… to discuss this further

Dear Mary l., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Reasonable

Customer review rating 4.3/5

Robert H. Couples - 11/01/2020 Confirmed reviews ALL

Accommodation was as expected but was let down by the servicing.

Dear Robert H., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel And Apartments. I am sorry that your experience did not meet your expectations especially the level of service of our team. We appreciate your sharing your experience and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Young Yoo Senior Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Great staff & location

TripAdvisor rating 4.0/5

Escape287788 Family - 11/01/2020 TripAdvisor review

Would stay here again as we loved being able to walk everywhere, especially the Queen Vic markets & Lygon St.Breakfast times could have been a little later as it was xmas & new year period. Housekeeping was fabulous and front desk staff helpful.

Dear Escape287788, Thank you very for taking time to share your experience regarding your stay at Ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. It's good that you enjoyed the location and surrounding in Melbourne. We are glad that our team was able to make your stay comfortable.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again and we hope to host you again in the near future. Kind Regards, The Ibis Team

Overall not too bad but room in need of an upgrade as getting worn and aged.

Customer review rating 4.3/5

Steven C. Couples - 10/01/2020 Confirmed reviews ALL

Good location but the breakfasts weren't of the greatest quality, bacon over cooked every day and very hard to chew. The highlight was the cooked tomatoes and not a lot of choice with continental.

Dear Steve C., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…
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