ibis Melbourne - Hotel & Apartments 3 stars

Customer review rating (ALL Rating) 4.3/5 1,513 reviews

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15-21 Therry Street, 3000 MELBOURNE, Australia

Description

Hotel extras

  • Located in the heart of Melbourne city with easy access to trams, trains & busses

  • 1 & 2 bedroom apartments, perfect for families and long stays

  • Only a few minutes walk to Queen Victoria Market, Shopping District and the famous Lygon St

  • Close to the very best of Melbourne shopping, dining & entertainment

  • Free WiFi and large desks. Perfect to work from the comfort of your room.

Our accommodation(s)

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Hotel location

ibis Melbourne - Hotel & Apartments

15-21 Therry Street
3000 MELBOURNE
Australia

GPS:-37.806759, 144.961594

Telephone
Fax +61 3 9666 0052

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

ibis Kitchen offers continental to a full buffet breakfast, and a menu designed to share with your friends or family. Our Executive Chef creates simple dishes using fresh locally sourced seasonal produce. Children's menu available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,513 reviews

TripAdvisor Rating  4.0/5  2,127 reviews

Certificate of excellence 2023

Well located, but old abd need renovations

Customer review rating 3.0/5

Fenny Families - Confirmed reviews ALL

• location is close to QV market • room size is okay • the living room and toilet need renovations • room size is ok • it has a kitchenette We stay in 2 bedder apartment.

Dear Fenny M., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel and Apartments. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Should you wish to share further details of how we could have improved your experience, please do not hesitate to contact me directly on h1… We appreciate your sharing your experience and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Guest Relations

Small and Narrow carpark

Customer review rating 2.0/5

Diane Business - Confirmed reviews ALL

Car park very narrow and small. studio room small not the same as the picture on the website and amenities in the bathroom very limited

Dear Dian M., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest relations

Lovely staff, great value stay

Customer review rating 5.0/5

Daniel Solo - Confirmed reviews ALL

The staff here are always lovely, room is as expected from ibis but a great upgrade & early check in. Breakfast has improved too - great effort team!

Dear Daniel D., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations

SOLID RELIABLE CITY CENTRE HOTEL

TripAdvisor rating 5.0/5

steve q TripAdvisor review

Stayed here on three occasions for a total of nine nights during Nov/Dec. I am a regular Ibis/Accor user across the world, and so familiar with the service level. As a base for a protracted stay this Ibis was exactly what we needed. No frills, but a straightforward functional clean hotel. The location, next to Victoria Market is in the free tram zone, and so easy to connect into the City, Flinders/Southern Cross Stations, South Side etc. Desk staff always helpful. Room was clean, quiet, with a good bed and well provisioned bathroom. Room servicing very efficient. The self service laundry/dryers etc (paid for) is an excellent bonus for those staying a while, as is the ability to leave luggage between stays (at no cost). We did not use the buffet breakfast, prefering to walk across to Victoria Market, so cannot comment.

Good location

Customer review rating 3.5/5

Jack B. Couples - Confirmed reviews ALL

The room is small, spartan but functional; bathroom is fine. The onsite paid parking is first come first serve and very limited. I would no recommend it for today’s typical SUV - manoeuvring is quite tight.

Dear John J., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. We are glad that you enjoyed your overall stay. Also, apologies for the inconvenience with parking you had to experience. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Guest Relations

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Other web-users rate our hotel

  • 1,846 reviews 9.2/10 Location
  • 1,975 reviews 6.4/10 Room
  • 1,488 reviews 8.6/10 Service
  • 105 reviews 4.6/10 WiFi
  • 871 reviews 7.5/10 Cleanliness
  • 364 reviews 6.5/10 Breakfast
  • 22 reviews 3.4/10 Bar
  • 6 reviews 1/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.