ibis Melbourne - Hotel & Apartments Hotel 3 stars

TripAdvisor rating 4.0/5 2,006 reviews
ibis Melbourne - Hotel & Apartments
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Hotel extras

  • 250 accommodation rooms including 1 & 2 bedroom apartments

  • Centrally located in Melbourne's CBD and free tram zone

  • Hotel Restaurant & Bar with seasonal menus

  • 24 Hours Reception

  • 3 Refurbished meeting rooms catering for up to 300 delegates

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Hot meals
  • Snack & beverage machine
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Self service business centre

Hotel location

ibis Melbourne - Hotel & Apartments

15-21 Therry Street
3000
melbourne
australia

Tel: +61396660000

Fax: (+61)3/96660052

Contact email

Check-in from 14h00

Check out up to 11h00

  • THERRY ST :   ELIZABETH STR FROM SOUTH

  • THERRY STR :   ELIZABETH STR FROM EAST

  • THERRY STRE :   ELIZABETH STR FROM NORTH

  • THERRY STREET :   ELIZABETH STR FROM WEST

  • By plane

    AVALON At 60km / 37.29 miles

  • By plane

    TULLAMARINE At 20.11km / 12.5 miles

  • By plane

    TULLAMARINE At 20.11km / 12.5 miles

  • By boat

    FLINDERS STREET At 1.5km / 0.93 miles

  • By boat

    PORT MELBOURNE At 4.83km / 3 miles

  • By car

    CITY LINK At 2.41km / 1.5 miles

  • By car

    EASTERN FREEWAY At 3.7km / 2.3 miles

  • By car

    NEPEAN HIGHWAY At 9.98km / 6.2 miles

  • By train

    FLINDERS STREET At 1.29km / 0.8 miles

  • By train

    SOUTHERN CROSS At 1.4km / 0.87 miles

  • By train

    SPENCER STREET At 1.4km / 0.87 miles

GPS :-37.806759, 144.961594

Our accommodations

Stylish and comfortable, guest rooms and apartments at ibis Melbourne Hotel and Apartments provide the perfect place to retire to. Each room is tastefully appointed, modern, and includes an ibis Sweet Bed, an LCD TV, an iPod docking station, and basics su ch as tea and coffee making facilities, iron, hair dryer, safe and fridge. This Melbourne hotel also features spacious one and two bedroom apartments, complete with kitchenettes and separate lounge areas for guests who need more space.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room 1 Double and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

1 Bedroom Apartment 1 King Bed

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

2 Bedroom Apartment 1 Queen and 2 Single Beds

  • Max. number of persons: 5
  • Area: From 57
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

MyRoom by Thomas: Explore Melbourne Laneways

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Thomas: Get lost in Melbourne's famous Queen Victoria Markets

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Thomas: Who's Who in the Zoo, Its YOU!

  • Max. number of persons: 5
  • Area: From 57
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: Bistro

ibis Kitchen offers continental to a full buffet breakfast, and a menu designed to share with your friends or family. Our Executive Chef creates simple dishes using fresh locally sourced seasonal produce. Children's menu available.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN LOUNGE

Photo non contractuelle / Strictly non binding

Looking for a casual meeting place for lunch, dinner or cocktails? The ibis Kitchen Lounge serves coffee and a wide selection of bottled and tap beers, wines, mixed drinks and bar snacks.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 371

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
ibis Melbourne - Hotel & Apartments

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

9,867 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,006 reviews

16 day stay

Customer review rating 4.3/5

R N. Couples - 28/12/2019 Confirmed reviews ALL

We got to move to a different room the next day after reporting a rattling air vent in our bedroom and there was an ugly burnt patch in the living room. A little noisy whenever people, particularly the cleaning crew were talking loudly outside. Late water noises - 1ish in the morning. Evidently the water pipes were not soundproof. Air-con worked so well it did not work well as a heater. So much for complaints. The receptionists and assistant manager were very nice and dealt with the issues I had. Pls note that u only get wifi on 3 devices- that was a nightmare because we had 5 devices in total - i had to use my own phone internet. Overall, it was a good stay. The location is simply great.

Dear Rachaniphorn N., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel And Apartments. It's great to have you in the hotel and pleasant to know your stay was good.At the same time apologises for the inconvenience. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The housekeeping and maintenance team will be informed for the noise issues. Apologises for internet, hotel does provide access codes for extra devices. We appreciate your sharing your experience and it is our hope that you will give us the opportunity to better serve you in the near future. We wish you a happy new year. Kind regards, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Satisfactory if a little taken for granted

Customer review rating 4.3/5

Peter M. Business - 28/12/2019 Confirmed reviews ALL

I have stayed here frequently at Ibis Melbourne over last 6 months. The rooms are comfortable quiet and provide an ambient temperature. The restaurant is adequate and food generally good albeit some dishes hit and miss. However the recent stays contradict what the Platinum Accor Plus membership is supposed to provide. Apart from a bottle of water, welcome drink and a complimentary fruit platter, all of which are acknowledged and appreciated, there is no:- Room upgrade, offer of breakfast nor anything else - please check the Accor Plus membership guide. The reason I state this is when I stay at other Accor group hotels the benefits, service and general feeling of welcome are vastly superior or at least do what the conditions state. I don't know why it is that Ibis Melbourne do not provide the terms of the offer. I can provide the details if anyone is interested. It is for this reason that I will probably stay elsewhere from now on.

Dear Peter M., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel And Apartments. My apologies due to the high occupancy recently, we were unable to offer you upgrade on this occasion. We will endeavour to have you in an upgraded room next time whenever possible. I will address your other concerns to the team to ensure all team members are aware of ALL. I am sorry if your were not made aware of complimentary breakfast on check in. We appreciate your sharing your experience and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

The staff are very friendly.

Customer review rating 4.3/5

A. W. M. Couples - 28/12/2019 Confirmed reviews ALL

Very satisfied with the clean environment

Dear Wai m. A., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…
Customer review rating 4.3/5

Stacey Families - 28/12/2019 Confirmed reviews ALL

friendly staff, conveniently located

Dear Malcolm P., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Thanks for choosing to stay at Ibis again. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Comfortable

Customer review rating 4.3/5

G. Families - 27/12/2019 Confirmed reviews ALL

Good

Dear ying soon g., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. We are glad to know that your stay was a comfortable one. Thank you again for sharing your experience, and we hope to welcome you again soon. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Comfortable, spacious and sompetitive price with breakfast.

Customer review rating 4.3/5

Ivan P. Couples - 27/12/2019 Confirmed reviews ALL

Great location close to transport, entertainment, restaurants and the Victoria market. Room was large and comfortable and competitively priced with included buffet breakfast. Major concern was that I have been charged twice, once prepaid over net then again by the hotel.

Dear Ivan P., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Melbourne Hotel and Apartments team e h1…

Beautiful experience in great location

Customer review rating 4.3/5

Viv Families - 27/12/2019 Confirmed reviews ALL

Nice family time together

Dear Tan S., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

great location in Melbourne

Customer review rating 4.3/5

Jenni P. Families - 26/12/2019 Confirmed reviews ALL

really good, clean rooms, positive experience, except that for 3 people we received 2 towels each day (except for the first day)

Dear Jenni P., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. My apologies for the lack of towel provided during your stay. I will address your concerns to housekeeping team. Thank you again for sharing your experience, and we hope welcome you again in the near future. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

GREAT ACCESS TO MELBOURNE CBD

Customer review rating 4.3/5

Bruce T. Couples - 26/12/2019 Confirmed reviews ALL

From checking in to signing out our experience was as anticipated- we were well informed,always greeted with a pleasant smile,reception staff well informed when it came to giving directions etc

Dear Bruce T., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

The Trifecta: Location, Service, and Cost

Customer review rating 4.3/5

S. T. F. U. S. Solo - 25/12/2019 Confirmed reviews ALL

One mild negative opinion: In-house food. Note: I did not eat at the restaurant, only inspected the menu. ... The restaurant was not impressive, focusing more on Western-style comfort foods and less-healthy snacks than on salads and healthy meals. The $18 Breakfast Buffet may be worth the cost for people who eat more than I do in the morning. Overall, the restaurant's menu simply did not appeal to me, and there were many more interesting restaurants within walking- and/or tram distance. The positive opinions: Location: Perfect. Ibis Melbourne is right on the edge of the Central Business District, and within the CBD's free tram service area. Melbourne Museum, Victoria Market, Lygon St. restaurants, and the CBD are well within a walking distance of one km or less. Trams to Brunetti, Flinders Station, the Royal Botanic Gardens, and other major sights are within a few blocks east or west. Service: Outstanding. The front desk staff are kind and helpful, cleaning staff are invisible and efficient. Amenities include a mini-refrigerator and teakettle, with tea and instant coffee available. Bed, Polyfill pillows and duvets were very comfortable -- and better than down, due to allergies. In all, service and amenities were at least as good as I'd hoped. Cost: Excellent. I had a 10th-floor room, very quiet and a fine view -- not great, just some buildings and apartments, but a decent horizon -- and good access to daylight. I had expected more street noise and fewer amenities for my US~$100 per night. I would definitely stay here again.

Dear Sara T., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. We are very pleased that your stay in general was an enjoyable one. My apologies if our restaurant menu option was than satisfactory. I will pass your concerns to our restaurant team. Thank you again for sharing your experience, and we look forward to welcome you again in the near future. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Excellent Stay

Customer review rating 4.3/5

Jane Families - 25/12/2019 Confirmed reviews ALL

- location was good and easy walking distance to restaurants and shops in the city - fast check-in service - clean and comfortable rooms - great value accommodation comes with breakfast

Dear Jane L., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

The room is so small

Customer review rating 4.3/5

L. Families - 23/12/2019 Confirmed reviews ALL

The bedroom for 2 people is so small. The air conditioner look like it can’t be controlled temperature. The light in the room can be lighter.

Dear Thi Chieu Phi L., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. My apologies if some of our room features did not meet your expectations. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

very good

Customer review rating 4.3/5

Vajira Families - 23/12/2019 Confirmed reviews ALL

good

Dear Kapila I., Thank you very much for taking time to rate your stay and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Was looked after from the time we walked in to the time we left.

Customer review rating 4.3/5

Anonymous Couples - 23/12/2019 Confirmed reviews ALL

We arrived 4 hours prior to check in time and were given total attention. We were able to check in early into our room which gave us the entire day to explore the city. The ladies at the check in counter were extremely friendly and went out of their way to ensure we were properly looked after.

Dear Simon S., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…
Customer review rating 4.3/5

Anonymous Families - 23/12/2019 Confirmed reviews ALL

The apartment was clean, beds comfortable. Close to the Tram. MInor suggestions, include a tea towel in the apartment, coffee mugs and more than one bowl.

Dear Margot S., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. I will pass your suggestions to the team. Thank you. Thank you again for sharing your experience, and we hope to welcome you again soon. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Great basic apartment and location

Customer review rating 4.3/5

Bward Couples - 23/12/2019 Confirmed reviews ALL

Room was clean, bed was comfy, great budget stay in the city

Dear Bronwyn W., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Pleasant and easy

Customer review rating 4.3/5

Sonia V. Families - 22/12/2019 Confirmed reviews ALL

Beds and pillows are super comfy!!! We were very happy that there were extra pillows in the cupboard too. Reception staff very friendly, helpful and easy to deal with.

Dear Sonia V., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Friendly service room was comfortable

Customer review rating 4.3/5

Kris Couples - 22/12/2019 Confirmed reviews ALL

Staff were great and friendly at all times. room was comfortable bed was a little high for me And a shower bench would of been nice. Great location in relation to markets and other places to shop and eat

Dear Kris T., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. We are glad that your experience was a pleasant one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Great . Easy , quiet and friendly

Customer review rating 4.3/5

Patricia C. Couples - 22/12/2019 Confirmed reviews ALL

The only thing I would like is a flat pillow choice. No hotels seem to think of just having a choice in the room. Kind regards and will always stay with you. Pat and John C.

Dear John C., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. Apologises for the unsuited pillows.The housekeeping team will be advised for the different types of pillows. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Wonderful

Customer review rating 4.3/5

Jaymie Friends - 22/12/2019 Confirmed reviews ALL

I had a wonderful stay would go again

Dear Jaymie S., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…
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