ibis Melbourne - Hotel & Apartments 3 stars

Customer review rating (ALL Rating) 3.9/5 1,216 reviews

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ibis Melbourne - Hotel & Apartments - Image 1
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ibis Melbourne - Hotel & Apartments - Image 4
15-21 Therry Street, 3000 MELBOURNE, Australia

Description

Hotel extras

  • Located in the heart of Melbourne city with easy access to trams, trains & busses

  • 1 & 2 bedroom apartments, perfect for families and long stays

  • Only a few minutes walk to Queen Victoria Market, Shopping District and the famous Lygon St

  • Close to the very best of Melbourne shopping, dining & entertainment

  • Free WiFi and large desks. Perfect to work from the comfort of your room.

Our accommodation(s)

Book this hotel
Room 1
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Room

Standard Room 1 Double and 1 Single Bed

Photo out of - Standard Room 1 Double and 1 Single Bed

Equipped with ibis Sweet Beds, this generously sized 22m2 room offers everything you need for a pleasurable stay, including 1 Double bed and 1 Single bed, LCD TV, complimentary WiFi, and tea and coffee making facilities, accommodating up to 2 adults.

Max. number of persons
3
Area
From 22 m² / 236 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 22 m² / 236 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)
See availabilities

Apartment

2 Bedroom Apartment 1 Queen and 2 Single Beds

Photo out of - 2 Bedroom Apartment 1 Queen and 2 Single Beds

Equipped with ibis Sweet Beds, this apartment is perfect for families with 57m2 of space, a bedroom with a Queen size bed, one with 2 Single beds, a living area with sofa bed, kitchenette, LCD TV and free WiFi - perfect for up to 2 adults and 3 children.

Max. number of persons
5
Area
From 57 m² / 613 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Microwave
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

ibis Melbourne - Hotel & Apartments

15-21 Therry Street
3000 MELBOURNE
Australia

GPS:-37.806759, 144.961594

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 250 rooms
  • 4 rooms for people with reduced mobility
  • One connecting room
  • 250 non-smoking rooms
  • 11 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Umbrellas

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

3 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • On site
  • Indoor parking
  • Private
  • 20 parking spaces
  • Max Limited Height: 1.8 m / 5.8 ft

  • Parking pricing: 40 AUD 40 AUD Per day

Services & equipment

  • Stairs
  • Electric car recharging units 11 kVA

Security

  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

IBIS KITCHEN RESTAURANT

Photo out of - IBIS KITCHEN RESTAURANT

ibis Kitchen offers continental to a full buffet breakfast, and a menu designed to share with your friends or family. Our Executive Chef creates simple dishes using fresh locally sourced seasonal produce. Children's menu available.

Cooking style
Bistro
Capacity
120
Accessibility
Accessible service
15-21 Therry Street, 3000 Melbourne, Australia
Telephone +61 3 9666 0000
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

ibis Kitchen offers continental to a full buffet breakfast, and a menu designed to share with your friends or family. Our Executive Chef creates simple dishes using fresh locally sourced seasonal produce. Children's menu available.

Breakfast is served daily in the restaurant from 7am - 10am

Perfect for small or large Melbourne weddings, ibis Melbourne features a range of event spaces, including two smaller rooms, and one large naturally lit room with pre-function area, accommodating up to 300 guests theatre style and 220 banquet style.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,216 reviews

Customer review rating 4.0/5

Marcia V. I. C. Solo - Confirmed reviews ALL

Dear Marcia, Thank you for your feedback. We are pleased to hear that you found good value in your stay and enjoyed the cleanliness and comfort of your room. We appreciate your comments regarding breakfast options and will take them into consideration for future improvements. Kind regards, ibis Melbourne - Hotel & Apartments

Customer review rating 1.0/5

Grace R. Business - Confirmed reviews ALL

Dear Grace, Thank you for your feedback regarding your recent stay. I am sorry to learn about the condition of your room and the issues you experienced with cleanliness and comfort. Your comments will be taken into consideration as we strive to enhance our guest experience. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 4.0/5

Paul M. H. T. Couples - Confirmed reviews ALL

Dear Paul, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed your comfort during your visit. We hope to welcome you back in the future. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 4.0/5

Andrea N. Solo - Confirmed reviews ALL

Dear Andrea, Thank you for your kind words regarding the comfort and cleanliness of your room. We are delighted to hear that you were satisfied with your stay and hope to welcome you back in the future. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 2.0/5

Kate L. Couples - Confirmed reviews ALL

Dear Kate L., Thank you for sharing your feedback regarding your recent stay with us. We appreciate your compliments on our location; however, we regret to learn that your experience did not meet your expectations in several areas. We sincerely apologize for the service you received upon arrival. Our team is dedicated to providing attentive and courteous service, and it is concerning to hear that we fell short. Additionally, we understand your frustration with the parking situation and the pillow quality. We routinely review our amenities and services to ensure guest satisfaction, and your comments will be considered in our evaluations. Thank you once again for your insights. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Best regards, ibis Melbourne - Hotel & Apartments

Dear Marcia, Thank you for your feedback. We are pleased to hear that you found good value in your stay and enjoyed the cleanliness and comfort of your room. We appreciate your comments regarding breakfast options and will take them into consideration for future improvements. Kind regards, ibis Melbourne - Hotel & Apartments

Customer review rating 1.0/5

Grace R. Business - Confirmed reviews ALL

Rooms extremely tired and in need of cleaning and updating. Walls marked and bathroom smelt bad on arrival. No natural light as faced directly onto an office block. I had a very uncomfortable stay and didn’t sleep. The only positive were the staff on reception who were lovely.

Dear Grace, Thank you for your feedback regarding your recent stay. I am sorry to learn about the condition of your room and the issues you experienced with cleanliness and comfort. Your comments will be taken into consideration as we strive to enhance our guest experience. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 4.0/5

Paul M. H. T. Couples - Confirmed reviews ALL

Good location for my partner to stay while I was in hospital

Dear Paul, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed your comfort during your visit. We hope to welcome you back in the future. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 4.0/5

Andrea N. Solo - Confirmed reviews ALL

Room comfy and clean. Very happy with stay

Dear Andrea, Thank you for your kind words regarding the comfort and cleanliness of your room. We are delighted to hear that you were satisfied with your stay and hope to welcome you back in the future. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 2.0/5

Kate L. Couples - Confirmed reviews ALL

Arrived to be ignored for assumed doomscrolling on their phone. Was acknowledged only as a phone call happened and they looked up. Had prebooked parking with a note to enquire re height limits, was never contacted back. When finally checking in, realised car was too tall, and directed to a public car park, was ended being half the price for double the amount of time. Pillows were very flat, and only 2 in room. Even when bunched and folded was not great.

Dear Kate L., Thank you for sharing your feedback regarding your recent stay with us. We appreciate your compliments on our location; however, we regret to learn that your experience did not meet your expectations in several areas. We sincerely apologize for the service you received upon arrival. Our team is dedicated to providing attentive and courteous service, and it is concerning to hear that we fell short. Additionally, we understand your frustration with the parking situation and the pillow quality. We routinely review our amenities and services to ensure guest satisfaction, and your comments will be considered in our evaluations. Thank you once again for your insights. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 4.0/5

Marita J. Business - Confirmed reviews ALL

Everything was great with the room and service. I’d probably put my car elsewhere next time as it was difficult to exit without scraping the sides! Or I’d bring a smaller car!

Dear Marita J., Thank you for your positive feedback regarding your stay. We are pleased to hear that you enjoyed the room and service. We appreciate your suggestion about the parking situation and will take it into consideration for future improvements. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 4.0/5

Clair H. Couples - Confirmed reviews ALL

A basic but functional hotel with a surprisingly spacious room and bathroom. The bed was really comfortable, and the room was warm and quiet, making for a good night’s sleep. The only downside was the shower pressure, which was a little weak, especially when washing thick hair! It would also be great to have a toaster, a few plates and some cutlery in the room. Such simple additions would make self-catering much easier and really enhance the stay. The location is excellent, right opposite Queen Victoria Market and within the free tram zone. Overall, a comfortable and convenient base for exploring Melbourne CBD.

Dear Clair H., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our accommodations comfortable and appreciated the spaciousness of your room and bathroom. It is also gratifying to know that our location served you well during your exploration of Melbourne. We acknowledge your comments regarding the shower pressure and the absence of self-catering amenities such as a toaster, plates, and cutlery. While we strive to offer a functional experience, we understand how these additional features could enhance your stay. Your insights are invaluable to us as they help us to continuously improve our guest offerings. We hope to welcome you back in the future for another pleasant stay. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 3.5/5

Sonya V. Couples - Confirmed reviews ALL

Breakfast was ok if you arrived at right time and the food you wanted was available

Dear Sonya, Thank you for your feedback regarding your recent stay. I regret to hear about the issues with the kitchen cupboard, air conditioning, and breakfast availability. Your comments are valuable, and I appreciate your insights as we strive to enhance our guests' experiences. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 3.0/5

Waraporn S. Solo - Confirmed reviews ALL

The location was great, and the reception staff were friendly and provided excellent service. The room itself was also good. However, there were two issues that significantly affected my stay. Firstly, I was woken up at around 1:30 am by extremely loud noise coming from the area behind the balcony, possibly from a pipe or some kind of machinery. The noise lasted for almost 30 minutes and was loud enough to startle me awake. It finally stopped around 2:00 am, which seriously affected my sleep. Secondly, my check-out time was 11:00 am, but housekeeping knocked on my door at 10:00 am to ask when I would be checking out. I told them 11:00 am, but they came back and knocked again at around 10:40 am. This was unnecessary and quite annoying, especially when I had already confirmed my check-out time. Overall, the location and reception service were good, but the noise disturbance during the night and repeated knocks from housekeeping in the morning made my stay less enjoyable than it should have been. I hope the hotel can address these issues to improve the guest experience.

Dear Waraporn, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location, as well as the friendliness and service of our reception staff. We sincerely apologize for the disturbances you experienced during the night. Noise from external sources can sometimes be unexpected and we understand how significantly it can impact your rest. Your comments regarding the timing of the housekeeping visits have also been noted; our team aims to respect guests' privacy while ensuring a smooth check-out process. We regret any inconvenience caused by the repeated visits. Your feedback is vital in helping us enhance our services and ensure a more enjoyable experience for our guests in the future. Thank you once again for your insights, and we hope to welcome you back to ibis Melbourne - Hotel & Apartments. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 4.0/5

Phil S. Business - Confirmed reviews ALL

close to where we need to be by cab

Dear Phil, Thank you for your feedback. We are pleased to hear that our location met your needs. Should you require further assistance during your stay, please do not hesitate to reach out to our team. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 4.5/5

Keith D. Couples - Confirmed reviews ALL

Lovely atmosphere, all staff were very helpful and also efficient. Room felt a little tired/dated. Would be very happy to stay here again.

Dear Keith D., Thank you for your kind words regarding our atmosphere and staff efficiency. We appreciate your feedback about the room's condition and will certainly take it into consideration for future improvements. We look forward to welcoming you back for another stay. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 1.0/5

David C. Families - Confirmed reviews ALL

I requested a crib for my 1 year old daughter. I had also booked a double room which came with a double and single bed. When the booking was confirmed it noted my request for a crib. When i arrived at the hotel and requested a crib following check-in I was told this was not possible as my room was “too small”. I find this hard to believe. An infant crib would have easily fit. My child had to sleep in the bed with me with a make shift pillow barrier to avoid her rolling off. In addition, bins were not changed during our two-night stay. When my mum went to reception to inform staff, we were told that bins were not changed daily. This I also find hard to believe in circumstances where children do stay at the hotel and nappies surely accumulate. Staff also simply handed us plastic bin linings to change the bins ourselves rather than sending someone up to change the bin. Towels were also not changed on a daily basis. Coffee products were also not re-stocked. I have received both these services with more frequency at hostels that cost a fraction of the price. We essentially felt as though we hired a room space. There was no “service” provided by staff other than handing us the key cards to our room. We will be booking elsewhere next time.

Dear David, Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience you experienced concerning the crib request. While we strive to accommodate all guest needs, there are instances where room configurations limit our ability to fulfill specific requests. I regret any discomfort this may have caused your family. Additionally, I am sorry to hear about the oversight in housekeeping services during your stay. Our policy generally does not include daily changes of bins or towels unless requested; however, I understand how this may not align with your expectations, especially when traveling with children. We appreciate your feedback on this matter as it helps us identify where improvements can be made. We aim to provide a comfortable experience for all our guests, and I regret that we fell short during your visit. Thank you once again for your comments, and I hope you will consider staying with us in the future for a more satisfactory experience. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 3.5/5

Meredith W. Business - Confirmed reviews ALL

The staff were lovely, but the premises a bit neglected. Rubbish remained in overflowing bins in the halls throughout my stay, the breakfast was limited.

Dear Meredith W., Thank you for your feedback. We appreciate your kind words regarding our staff. However, we regret to hear about the cleanliness concerns and the limited breakfast options. Your comments will be taken into account as we continuously strive to enhance our guest experience. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 3.0/5

M. M. Families - Confirmed reviews ALL

I had the two bedroom room, the room size is amazing however the air conditioning is very old and the fan is just not strong enough to cool down the rooms even though its set at full fan. The big miss comes from the cleaning staff which happened every 2nd day unless requested earlier, they only clean the toilets and change towels and added toilet paper + empty the rubbish. They never once in the entire 8 days stay properly vacuum the entire room, clean the countertop, clean the living room and tables even they only change the bedsheet after I requested them to do it. The cleaning staff does come to the room as scheduled but they are not doing their job properly even though on some days they come in a pair but I have seen much better cleaning staff doing better job alone.

Dear M., Thank you for taking the time to share your experience regarding your recent stay with us. We are pleased to hear that you appreciated the spaciousness of your two-bedroom room. However, we regret to learn that the air conditioning did not meet your expectations and that the cleaning service fell short during your visit. Our housekeeping policy includes scheduled cleanings every second day, which typically involves the tasks you mentioned. However, we understand that this may not have met your needs during your eight-day stay. We value your feedback regarding the thoroughness of the cleaning and will ensure that it is taken into consideration for future improvements. We hope to have the opportunity to provide you with a more satisfactory experience in the future. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 4.5/5

Sandra M. Couples - Confirmed reviews ALL

The young lady at reception was lovely. She checked us in and made sure we had everything we needed.

Dear Sandra, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that our location suited your needs and that our team member provided you with excellent service. Your appreciation motivates us to continue delivering a high-quality experience. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 3.5/5

Stephen W. Couples - Confirmed reviews ALL

Always goid

Dear Stephen, Thank you for your feedback regarding your recent stay. We appreciate your compliments about our location and the efforts of our front-end and breakfast staff. However, we regret to hear that your experience did not fully meet your expectations. Your comments are valued and will be considered as we strive for continuous improvement. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 2.5/5

Hao Z. Families - Confirmed reviews ALL

Very Disappointing Stay, Poor Cleanliness and Terrible Breakfast I was extremely disappointed with my stay at this Ibis hotel. The room was dusty and clearly not cleaned properly. To my surprise, there wasn’t even a kettle in the room, despite tea bags and coffee sachets being provided. What’s the point of offering tea and coffee when guests can’t even boil water? Even worse, the telephone in the room was sticky and wasn’t even plugged in. I honestly don’t understand why it was there in the first place. The breakfast was absolutely terrible. The food was disappointing, and even the watermelon wasn’t fresh. For a hotel that charges guests for breakfast, the quality was simply unacceptable. Overall, the cleanliness, room facilities and food quality were all well below expectations. A very disappointing experience, and I would not recommend staying here.

Dear Hao Z., Thank you for sharing your feedback regarding your recent stay with us. I am truly sorry to learn that your experience did not meet your expectations, particularly concerning the cleanliness of your room and the quality of breakfast provided. Please be assured that we take cleanliness very seriously, and your comments regarding the condition of your room will be addressed with our housekeeping team. Additionally, I understand your concern about the absence of a kettle, which is a standard amenity in our rooms. I will ensure that this feedback is communicated to our management for future improvements. Regarding breakfast, we strive to offer a variety of high-quality options, and I regret that we fell short during your visit. Your remarks about the food quality will be taken into consideration as we continuously seek to enhance our offerings. Thank you once again for your valuable feedback. We hope you will consider giving us another chance in the future. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 4.0/5

Donald B. Couples - Confirmed reviews ALL

We enjoyed our stay at the IBIS. The rooms are a little dated but very clean which is a high priority for everyone. Could do with a few more amenities in the room sure as some wine glassed and perhaps a toaster but overall we were happy with the property and particularly the staff who were also willing to help with any request.

Dear Donald, Thank you for taking the time to share your experience at ibis Melbourne - Hotel & Apartments. We are pleased to hear that you enjoyed your stay and appreciated the cleanliness of our rooms, as well as the dedication of our staff. Your suggestions regarding additional amenities are valuable, and we will certainly take them into consideration for future improvements. We aim to provide a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back in the future. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 1.5/5

Benjamin O. Business - Confirmed reviews ALL

The food wasn’t great the bed kept moving and i fell of the bed the bathroom was not good and you only gave us one towel you couldn’t even give us water

Dear Benjamin, Thank you for your feedback regarding your stay. I apologize for the discomfort you experienced with the bed and the bathroom. Our team typically ensures that towels and amenities are adequately provided, and I appreciate your comments as they help us improve. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 3.5/5

Rachael P. Solo - Confirmed reviews ALL

Ibis Melbourne Therry Street was satisfactory for a budget motel. Room is basic but clean, good aircon and bed is comfortable. Room was serviced every 2 days which was fine.

Dear Rachael, Thank you for sharing your thoughts regarding your recent stay. We are pleased to hear that you found our accommodations clean and comfortable. We appreciate your feedback about the service frequency, as we strive to maintain a balance between quality and budget considerations. Best regards, ibis Melbourne - Hotel & Apartments

Other web-users rate our hotel

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  • 1,480 reviews 7.4/10 Service
  • 139 reviews 3.6/10 WiFi
  • 886 reviews 5.9/10 Cleanliness
  • 381 reviews 6.3/10 Breakfast
  • 28 reviews 3/10 Bar
  • 9 reviews 0.8/10 Wellness Area

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