Good and professional services always smiling staff

Being welcomed by Craig, the duty manager, was wonderful. Especially as he remembered me from frequent checking at the Mercure in Broome. A manager with a memory is invaluable.

Arrived as lockdown was declared. Departed when Queensland let me back in. Given the circumstances the staff were always helpful and considerate and went above and beyond to help me. What more can I say?

I have begun staying at the Ibis Therry street for work. I have found the staff efficient and friendly. The rooms are spacious and clean. I have no complaints

Check in was ridiculous. Covid safety measures were not effective or condusive to a pleasant experience. The entry door was locked to prevent access due to covid. I had to ring the unsanitised button four times before I was let in. I did not have to say who I was. They just let me in. Why bother locking it in the first place? This put a damper on the rest of my stay there. Room was pleasant and staff were friendly

Easy online booking through the Accor site, even self Check in. would have extended our stay except for the anticipated Lock Down in Melbourne. A $ 50.00 bond at Check In and promptly refunded upon Check out....... Thank you for the Coffee & Tea facilitates

This was the perfect location for my overnight stay. The apartment was well appointed, spotlessly clean, the bed was super comfortable, check in and check out were seamless and breakfast was delicious. I will return!

Wonderful staff, comfortable rooms, super quality beds and linen, clean bathroom and superb location for CBD and the tourist precinct of Carlton, Victoria Markets with trams around the corner. The curtains & blinds should be replaced - they are tired looking and detract from the look of the rooms.

A brief overnight stop before catching regional train, check in was quick, efficient but friendly, room was comfortable and clean, bathroom again clean and shower was nice and hot, great for the cooler early start

With parking underground, breakfast downstairs, the 1x bedroom suite cheaper than a standard room, a short stroll to the Victoria Market, public transport at the corner, Carlton's Lygon Street a 10 minute walk away - it was a great location for a inner city stay-cation.

Staff are what make a hotel and let u forget small things like waiting for the lift to come etc , the staff are amazing , nothing to much trouble , from reception to the restaurant very friendly and welcoming

The hotel was fantastic the room was excellent housekeeping was great staff were very friendly the location was spot on this hotel is so close to the markets 2 min walk and close to the CDB.The only one thing was disappointing was the lack of power points in the bedroom there was a few in the living area but none in the bedroom that needs looking at but will defiantly stay there again

What a great team. Supremely hospitable Friendly and Helpful. Could not do enough for me. Thankyou for making me feel like I was at home. This was such a great experience and look forward to staying with you all again soon.

Booking online was simple and greeting was quick and friendly. The room was clean, light and simple as well as well positioned for medical appointments in East Melbourne and St Kilda Road. Handy to Victoria Markets and Carlton Gardens. Well served by deliveries from local restaurants during lockdown.

The apartment I had was very spacious and nicely furnished, usually stay in Standard room, nice to have the extra space