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ibis Melbourne - Hotel & Apartments Hotel 3 stars

Customer review rating 4.3/5 10,319 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Melbourne - Hotel & Apartments
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+ 18 Services
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Room 1

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Hotel extras

  • 1 & 2 bedroom apartments perfect for families and long stays

  • Centrally located, a minute walk to Queen Victoria Market and on the free tram zone.

  • Only a few minutes walk to Melbourne's shopping district and the famous Lygon Street

  • ALLSAFE Certified Hotel

  • Free WiFi and large desks. Perfect to work from the comfort of your room.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machinePaying
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Self service business centre
Information message

Hotel location

ibis Melbourne - Hotel & Apartments

15-21 Therry Street
3000
melbourne
australia

Tel: +61396660000

Fax: (+61)3/96660052

Check-in from 14h00

Check out up to 11h00

  • THERRY ST :  ELIZABETH STR FROM SOUTH

  • THERRY STR :  ELIZABETH STR FROM EAST

  • THERRY STRE :  ELIZABETH STR FROM NORTH

  • THERRY STREET :  ELIZABETH STR FROM WEST

  • By plane

    AVALON At 60km / 37.29 miles

  • By plane

    TULLAMARINE At 20.11km / 12.5 miles

  • By plane

    TULLAMARINE At 20.11km / 12.5 miles

  • By boat

    FLINDERS STREET At 1.5km / 0.93 miles

  • By boat

    PORT MELBOURNE At 4.83km / 3 miles

  • By car

    CITY LINK At 2.41km / 1.5 miles

  • By car

    EASTERN FREEWAY At 3.7km / 2.3 miles

  • By car

    NEPEAN HIGHWAY At 9.98km / 6.2 miles

  • By train

    FLINDERS STREET At 1.29km / 0.8 miles

  • By train

    SOUTHERN CROSS At 1.4km / 0.87 miles

  • By train

    SPENCER STREET At 1.4km / 0.87 miles

GPS :-37.806759, 144.961594

Our accommodation(s)

Stylish and comfortable, guest rooms and apartments at ibis Melbourne Hotel and Apartments provide the perfect place to retire to. Each room is tastefully appointed, modern, and includes an ibis Sweet Bed, an LCD TV, an iPod docking station, and basics su ch as tea and coffee making facilities, iron, hair dryer, safe and fridge. This Melbourne hotel also features spacious one and two bedroom apartments, complete with kitchenettes and separate lounge areas for guests who need more space.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 22 m² / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room 1 Double and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 22 m² / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: Bistro

ibis Kitchen offers continental to a full buffet breakfast, and a menu designed to share with your friends or family. Our Executive Chef creates simple dishes using fresh locally sourced seasonal produce. Children's menu available.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN LOUNGE

Non contractual photo

Looking for a casual meeting place for lunch, dinner or cocktails? The ibis Kitchen Lounge serves coffee and a wide selection of bottled and tap beers, wines, mixed drinks and bar snacks.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 371 m²

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
ibis Melbourne - Hotel & Apartments

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,319 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,038 reviews

Very handy location

Customer review rating 4.3/5

Rod Couples - 11/09/2020 Confirmed reviews ALL

The location close to the Royal Melbourne Hospital was ideal for us on this visit to Melbourne. Staff were very accommodating toward our needs.

Dear Guest, Thank you very much for your comments and we look forward to welcoming you again in the near future! Kind Regards, The ibis Team

Good stay

Customer review rating 4.3/5

Hasanuddin A. Solo - 01/08/2020 Confirmed reviews ALL

Nice room.

Dear Guest, Thank you very much for your comments and we look forward to welcoming you again in the near future! Kind Regards, The ibis Team

Seamless

Customer review rating 4.3/5

Zc Business - 15/07/2020 Confirmed reviews ALL

Excellent staff. Flexible, friendly and empathetic.

Dear Guest, Thank you very much for your comments and we look forward to welcoming you again in the near future! Kind Regards, The ibis Team

Good stay

Customer review rating 4.3/5

Skye C. Families - 11/07/2020 Confirmed reviews ALL

was a good clean room, it just needed a microwave for reheating meals.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. I will address your concerns to the team in order to seek improvements. Thank you again for sharing your experience and we hope to have another opportunity to better serve you in the future. Kind Regards, The ibis Team

Great staff

Customer review rating 4.3/5

Jo Solo - 05/07/2020 Confirmed reviews ALL

The staff were great with the new changes to the checkin process and I had no issues during my stay.

Dear Guest, Thank you very much for your comments and we look forward to welcoming you again in the near future! Kind Regards, The ibis Team

well located

Customer review rating 4.3/5

Dennis B. Solo - 01/07/2020 Confirmed reviews ALL

Reception & room service were great! However, there was a lack of explanation of the access e.g. how to operate hotel doors, room heaters & lifts with the Ibis cards. I was stuck in the lift for over 10 minutes because of not understanding how to use the cards.

Dear Guest, Thank you very much for providing with your feedback regarding your recent stay at Ibis Melbourne Hotel & Apartments.It is good to receive positive feedback. I will share with the team. Apologies for the lack of explanation on how to operate hotel doors. We hope to welcome you again to better serve you in the near future. Kind Regards, The Ibis Team

Well located

Customer review rating 4.3/5

Anonymous Families - 01/07/2020 Confirmed reviews ALL

Staff excellent the room as described beds very good

Dear Guest, Thank you very much for your comments and we look forward to welcoming you again in the near future! Kind Regards, The ibis Team

Fulfilled the need

Customer review rating 4.3/5

Steve Business - 30/06/2020 Confirmed reviews ALL

Needed to get to meeting in the morning ad didn't want to fight the traffic from Geelong. Everything was fine with the exception of a noisy bar fridge condenser. As it turned on during the night to keep the milk cold it often woke me. Was a bit annoying.

Dear Guest, Thank you for your kind comments on your stay. Apologies for the inconvenience, the maintenance team will be informed for the betterment. We look forward to seeing you again in the near future. Kind Regards, The Ibis Team

Well located

Customer review rating 4.3/5

Dave Couples - 21/06/2020 Confirmed reviews ALL

Stayed overnight. Great position. Friendly staff.

Dear Dave F., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. We are pleased that you enjoyed our convenient location and friendliness of our team. We look forward to welcoming you again in the near future. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Another good stay

Customer review rating 4.3/5

Ivan V. Solo - 11/06/2020 Confirmed reviews ALL

My suite was spacious clean and I was very happy with my stay. The hotel staff were very friendly and the service was excellent. At the time of my stay the restaurant was not functioning and I did not require that service. Hotel was central for all my needs in Melbourne city.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. IBIS Team

Very Satisfactory

Customer review rating 4.3/5

Anonymous Solo - 10/06/2020 Confirmed reviews ALL

Toom was clean and quiet and the staff were friendly and helpful

Dear Guest, We thank you very much for sharing your experience and we look forward to welcoming you again in the near future. Kind Regards, The IBIS team

Welcoming

Customer review rating 4.3/5

Robert R. Solo - 05/06/2020 Confirmed reviews ALL

Felt welcome from the moment I arrived. The staff were friendly and helpful.

Dear Guest, We thank you very much for sharing your experience and we look forward to welcoming you again in the near future. Kind Regards, The ibis team

Good location

Customer review rating 4.3/5

Deborah C. Families - 29/03/2020 Confirmed reviews ALL

Hassle free

Dear Deborah C., Thank you very much for sharing your experience at Ibis Melbourne Hotel & Apartments and we are pleased that your stay was an enjoyable one. We look forward to welcoming you again in the near future. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Well located, friendly staff (even in crazy circumstances)

Customer review rating 4.3/5

Ashleigh L. Friends - 28/03/2020 Confirmed reviews ALL

One night stay, with breakfast. No problems room was well presented and all staff were really friendly and welcoming.

Dear Ashleigh L., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, especially Chiara. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Good Location and Helpful Staff

Customer review rating 4.3/5

Mal Couples - 27/03/2020 Confirmed reviews ALL

Welcomed to the motel by friendly staff, spacious and comfortable room. Well located for a visit to central Melbourne, also well located for access to public transport around greater Melbourne.

Dear Malcolm M., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Very nice location by the river. A beautiful river walk is right there.

Customer review rating 4.3/5

Bill Couples - 27/03/2020 Confirmed reviews ALL

The staff was excellent and made us feel right at home. Even in this difficult time they took very good care of us.

Dear William P., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Great location, helpfull staff

Customer review rating 4.3/5

Faye G. Couples - 27/03/2020 Confirmed reviews ALL

We are so glad we upgraded to the apartment, very comfortable

Dear Faye G., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Rude, inconsiderate of health and safety and money hungry

Customer review rating 4.3/5

Stacey Friends - 26/03/2020 Confirmed reviews ALL

Would not allow an early check out and refund whilst the world was going through a pandemic. The manager stated would happily refund once I had decided on plans but then follow up assistants stated they would not refund as it was supposedly up to Expedia how we Expedia advised me it was up to the hotel. Was forced to put my health at risk by staying or I would lose money when I was desperate to leave.

Dear Stacey M., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

Staff great

Customer review rating 4.3/5

Vincent C. Solo - 25/03/2020 Confirmed reviews ALL

Made an incorrect booking. Turned up on the wrong date. The person behind the counter was very understanding. Luckily there were rooms avaliable and he helped me considerably.

Dear Vincent, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager

great staff

Customer review rating 4.3/5

Caroline Business - 25/03/2020 Confirmed reviews ALL

the staff are lovely, good bar downstairs - meals could be jazzed up a bit. The only drawback is the showers - shower curtains seem unhygienic and not a fan. Otherwise it is always a great experience. Caroline

Dear Caroline W., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. We are pleased that our friendly team was able to make your stay enjoyable. My apologies if shower facility fell below your expectations. I will address your concerns to the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager ibis Melbourne Hotel and Apartments e h1…

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