ibis Melbourne - Hotel & Apartments 3 stars

Customer review rating (ALL Rating) 4.1/5 1,189 reviews

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Description

Hotel extras

  • Located in the heart of Melbourne city with easy access to trams, trains & busses

  • 1 & 2 bedroom apartments, perfect for families and long stays

  • Only a few minutes walk to Queen Victoria Market, Shopping District and the famous Lygon St

  • Close to the very best of Melbourne shopping, dining & entertainment

  • Free WiFi and large desks. Perfect to work from the comfort of your room.

Our accommodation(s)

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Hotel location

ibis Melbourne - Hotel & Apartments

15-21 Therry Street
3000 MELBOURNE
Australia

GPS:-37.806759, 144.961594

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

ibis Kitchen offers continental to a full buffet breakfast, and a menu designed to share with your friends or family. Our Executive Chef creates simple dishes using fresh locally sourced seasonal produce. Children's menu available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,189 reviews

Customer review rating 1.5/5

Amanda R. Families - Confirmed reviews ALL

We arrived at 10.00pm & was to.d our room wasn’t ready & would be another hour

Hi Amanda, I’m really sorry to hear your arrival didn’t go as planned. We strive to have rooms ready for our guests, and I understand how frustrating that must’ve been for you. Thank you for your feedback, and we hope to better serve you in the future. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 0.5/5

Linden C. Business - Confirmed reviews ALL

Over 7 people's rooms not available due to delayed cleaning at 10pm at night. Poor communication over the delay. Rodent sighted in lobby.

Customer review rating 4.0/5

Anil S. Solo - Confirmed reviews ALL

Clean rooms , spacious toilet and room . Room cleaning is only alternative days

Customer review rating 1.5/5

Robert P. S. Couples - Confirmed reviews ALL

Having booked a room online approx a week before, on arrival we were advised there were no rooms available for several hours. We waited in the foyer, were offered water. Having arrived at 7pm we eventually were given the key about 11pm.

Customer review rating 1.0/5

Kanako U. Business - Confirmed reviews ALL

Staff were nice and helpful but not being able to use the internet for a couple days was horrible. My work depended on the internet so everything got delayed. My room was 722. Later I got a new room where the internet worked perfectly

Dear Kanako U., Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconvenience you experienced with the internet access in your initial room. We appreciate your kind words about our staff, and we are glad to hear that your subsequent room met your connectivity needs. Your comments are valuable, and we will use them to enhance our services. Best regards, ibis Melbourne - Hotel & Apartments

Other web-users rate our hotel

  • 2,003 reviews 9.2/10 Location
  • 1,995 reviews 6/10 Room
  • 1,473 reviews 7.6/10 Service
  • 129 reviews 3.9/10 WiFi
  • 870 reviews 6.5/10 Cleanliness
  • 374 reviews 5.9/10 Breakfast
  • 26 reviews 2.3/10 Bar
  • 10 reviews 0.8/10 Wellness Area

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