ibis Melbourne - Hotel & Apartments 3 stars

Customer review rating (ALL Rating) 4.0/5 1,212 reviews

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Description

Hotel extras

  • Located in the heart of Melbourne city with easy access to trams, trains & busses

  • 1 & 2 bedroom apartments, perfect for families and long stays

  • Only a few minutes walk to Queen Victoria Market, Shopping District and the famous Lygon St

  • Close to the very best of Melbourne shopping, dining & entertainment

  • Free WiFi and large desks. Perfect to work from the comfort of your room.

Our accommodation(s)

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Hotel location

ibis Melbourne - Hotel & Apartments

15-21 Therry Street
3000 MELBOURNE
Australia

GPS:-37.806759, 144.961594

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

ibis Kitchen offers continental to a full buffet breakfast, and a menu designed to share with your friends or family. Our Executive Chef creates simple dishes using fresh locally sourced seasonal produce. Children's menu available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,212 reviews

Customer review rating 4.5/5

Quenton W. Families - Confirmed reviews ALL

I can’t speak highly enough about the staff Welcoming friendly and efficient I am an Accor gold member and rate our experience here as good as our stays at Mercury’s and Pullmans Cheers Quenton

Dear Quenton W., Thank you for your kind words regarding your recent stay. We are delighted to hear that our staff contributed positively to your experience. Your loyalty as an Accor gold member means a great deal to us, and we look forward to welcoming you back in the future. Best regards, Isaac S ibis Melbourne - Hotel & Apartments

Customer review rating 4.5/5

Darren H. Couples - Confirmed reviews ALL

Booked and paid online, via the link on google maps. All quick and easy. Check-in was prompt. We were upgraded to a much larger room than we needed and so had more facilities at our disposal than we could make use of in our short stay. But it certainly made our stay even more pleasant/relaxed with the extra space. Only issue we had was that the shower bracket had been loose and kept falling down, aiming at the wall. I wasn't able to tighten it, but some careful balancing of the shower and hose over the loose bracket got it to direct the spray where it was needed. I was so happy with everything else, that I completely forgot to bring it up when checking out.

Dear Darren H., Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay and appreciated the upgrade to a larger room, which contributed to your comfort and relaxation. Your feedback regarding the shower bracket has been noted, and we appreciate your resourcefulness in managing the situation during your stay. We strive to provide a seamless experience for all our guests, and it is wonderful to know that the check-in process was quick and easy. Your comments will assist us in ensuring that all facilities are in optimal condition for future guests. We hope to have the opportunity to welcome you back for another enjoyable stay. Best regards, Isaac S ibis Melbourne - Hotel & Apartments

Customer review rating 4.0/5

Swaminathan P. Solo - Confirmed reviews ALL

I had a nice room and a nice stay overall. After seeing the bad reviews online, I was a bit apprehensive but the location made me book the hotel. I had a better than expected stay and the staff were nice too. I had requested for a quiet room away from the main street and I was given a room in the top floor. Spacious and overall clean. Thanks for making my stay enjoyable!

Dear Swaminathan P., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your room and found our staff to be accommodating. It is gratifying to know that our location and your request for a quiet room contributed to a pleasant experience. We strive to exceed our guests' expectations, and it is rewarding to learn that we did so during your visit. Your satisfaction is our priority, and we appreciate your kind words. Thank you once again for choosing ibis Melbourne - Hotel & Apartments. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 4.5/5

Jennifer B. Families - Confirmed reviews ALL

We were surprised by the size of the 2 bedroom room plenty of room for 4 people. Location close to transport and food.

Dear Jennifer B., Thank you for your kind feedback regarding the spaciousness of our two-bedroom room and our convenient location. We are delighted to hear that your stay met your expectations, especially in accommodating your group comfortably. Best regards, Isaac S ibis Melbourne - Hotel & Apartments

Customer review rating 1.0/5

Elizabeth C. P. Business - Confirmed reviews ALL

There was a mouse moving around in the dinning area.

Other web-users rate our hotel

  • 2,036 reviews 9.3/10 Location
  • 2,038 reviews 6.1/10 Room
  • 1,500 reviews 7.6/10 Service
  • 135 reviews 3.4/10 WiFi
  • 900 reviews 6.5/10 Cleanliness
  • 378 reviews 5.9/10 Breakfast
  • 28 reviews 1.9/10 Bar
  • 11 reviews 0.7/10 Wellness Area

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