ibis Melbourne - Hotel & Apartments 3 stars

Customer review rating (ALL Rating) 4.0/5 1,218 reviews

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Description

Hotel extras

  • Located in the heart of Melbourne city with easy access to trams, trains & busses

  • 1 & 2 bedroom apartments, perfect for families and long stays

  • Only a few minutes walk to Queen Victoria Market, Shopping District and the famous Lygon St

  • Close to the very best of Melbourne shopping, dining & entertainment

  • Free WiFi and large desks. Perfect to work from the comfort of your room.

Our accommodation(s)

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Hotel location

ibis Melbourne - Hotel & Apartments

15-21 Therry Street
3000 MELBOURNE
Australia

GPS:-37.806759, 144.961594

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

ibis Kitchen offers continental to a full buffet breakfast, and a menu designed to share with your friends or family. Our Executive Chef creates simple dishes using fresh locally sourced seasonal produce. Children's menu available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,218 reviews

Customer review rating 1.0/5

Elizabeth C. P. Business - Confirmed reviews ALL

There was a mouse moving around in the dinning area.

Customer review rating 4.0/5

Taina S. Business - Confirmed reviews ALL

Reception was really helpful and i managed to get my self sorted in quite nicely even though there was mix up from our donor company, and if you can include wifi name on your card slot or leave a note on how to access wifi, either then that your services was exceptional

Dear Taina S., Thank you for your positive feedback regarding your recent stay at our hotel. We are pleased to hear that our reception team was able to assist you effectively. Your suggestion to include Wi-Fi access information on our cards is appreciated, and we will consider it for future improvements. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 3.5/5

Jane B. Families - Confirmed reviews ALL

It was fine

Dear Jane, Thank you for your feedback. We appreciate your acknowledgment of our location. However, we are committed to enhancing our guests' experiences and will take your comments into consideration for future improvements. Best regards, ibis Melbourne - Hotel & Apartments

Customer review rating 1.5/5

Sushma G. Families - Confirmed reviews ALL

Not good, however i had an exceptional service from reception staff last name Sherpa i think From the moment I reached out with a question, I was pleasantly surprised by his service response. He was incredibly knowledgeable and took the time to thoroughly address all my concerns. Not only did he resolve my issue quickly, but also went above and beyond that enhanced my experience

Customer review rating 4.0/5

Georgie L. Families - Confirmed reviews ALL

Very neat and tidy, beds comfy, location was great and central to many great eateries and shopping.

Dear Georgie L., Thank you for your positive feedback. We are delighted to hear that you enjoyed our spacious rooms and appreciated our central location. It is our aim to provide a comfortable stay, and we are pleased that we met your expectations. Best regards, Isaac ibis Melbourne - Hotel & Apartments

Other web-users rate our hotel

  • 2,029 reviews 9.2/10 Location
  • 2,027 reviews 6/10 Room
  • 1,494 reviews 7.6/10 Service
  • 135 reviews 3.4/10 WiFi
  • 895 reviews 6.4/10 Cleanliness
  • 376 reviews 5.8/10 Breakfast
  • 29 reviews 1.9/10 Bar
  • 11 reviews 0.7/10 Wellness Area

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