Name: ibis Melbourne - Hotel & Apartments
Address: MELBOURNE, 3000, AUSTRALIA
Telephone: (+61)3/96660000

In accordance with recent Government directives in response to slowing the spread of COVID-19, Hotel facilities may experience temporary closures or changes to operating times and/or services provided. Please contact our reception for further details . Ibis Melbourne Hotel and Apartments is an accredited ALLSAFE hotel - practicing the highest of standards in health and hygiene for the comfort and well-being of all guests.

ibis Melbourne - Hotel & Apartments 3 stars

Customer review rating (ALL Rating) 4.3/5 329 reviews

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Description

ibis Melbourne - Hotel & Apartments

Vibrant economy hotel, open to everyone

We are excited to welcome you to Melbourne! Let us know if there is anything we can help you with on h1564-gm@accor.com or +61 3 9666 0000.

Craig KELMAR, Hotel Manager

Offering great value city accommodation, ibis Melbourne Hotel and Apartments is located in an ideal position just a few minutes' walk from the famous Queen Victoria Markets, the iconic Lygon Street Italian precinct and The Universities of Melbourne & RMIT as well as central shopping and dining precincts of Melbourne. ibis Melbourne offers a variety of rooms including one and two bedroom apartments for longer stays with complimentary WIFI, a lively restaurant open for breakfast.

With its central location and range of convenient facilities and features, ibis Melbourne is the ideal choice for both business and leisure travellers. For business travellers, the hotel provides easy access within the CBD, versatile conference spaces for 300 delegates. This Melbourne hotel is also perfectly placed for leisure travel, with many of the city's top attractions, restaurants and public transport options within easy reach.

Just a ten minute walk from Melbourne CBD and five minutes from Melbourne's shopping district, ibis Hotel Melbourne is within easy reach of the best of Melbourne. Public transport, Queen Victoria Markets, IMAX, the MCG and Rod Laver Arena are all closeby.

Hotel extras

1 & 2 bedroom apartments, perfect for families and long stays
Only a few minutes walk to Queen Victoria Market, Shopping District and the famous Lygon St
ALLSAFE and Bureau Veritas Certified Hotel
Free WiFi and large desks. Perfect to work from the comfort of your room.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Melbourne - Hotel & Apartments

15-21 Therry Street
3000 MELBOURNE
Australia

Telephone +61 3 9666 0000

+61 3 9666 0052

THERRY ST: ELIZABETH STR FROM SOUTH
THERRY STR: ELIZABETH STR FROM EAST
THERRY STRE: ELIZABETH STR FROM NORTH
THERRY STREET: ELIZABETH STR FROM WEST

By plane
AVALON At 60km / 37 miles
By plane
TULLAMARINE At 20km / 12 miles
By plane
TULLAMARINE At 20km / 12 miles
By boat
FLINDERS STREET At 1km / 0 miles
By boat
PORT MELBOURNE At 4km / 3 miles
By car
CITY LINK At 2km / 1 miles
By car
EASTERN FREEWAY At 3km / 2 miles
By car
NEPEAN HIGHWAY At 9km / 6 miles
By train
FLAGSTAFF STATION At 0km / 0 miles
By train
FLINDERS STREET At 1km / 0 miles
By train
MELBOURNE CENTRAL At 0km / 0 miles
By train
SOUTHERN CROSS At 1km / 0 miles
By train
SPENCER STREET At 1km / 0 miles

GPS:-37.806759, 144.961594

Hotel services

Check-in from 02h00 PM - Check out up to 11h00 AM

In summary

On site

Car park
Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

IBIS KITCHEN RESTAURANT

ibis Kitchen offers continental to a full buffet breakfast, and a menu designed to share with your friends or family. Our Executive Chef creates simple dishes using fresh locally sourced seasonal produce. Children's menu available.

Our accommodation(s)

Stylish and comfortable, guest rooms and apartments at ibis Melbourne Hotel and Apartments provide the perfect place to retire to. Each room is tastefully appointed, modern, and includes an ibis Sweet Bed, an LCD TV, an iPod docking station, and basics su ch as tea and coffee making facilities, iron, hair dryer, safe and fridge. This Melbourne hotel also features spacious one and two bedroom apartments, complete with kitchenettes and separate lounge areas for guests who need more space.

Standard Room 1 Queen Bed

Max. number of persons: 2
Area: From 22 m² / 236 sq ft

Wireless internet in your room
Wireless internet in your room
High speed internet
Coffee/tea making facilities
Business Desk(...)

Standard Room 1 Double and 1 Single Bed

Max. number of persons: 3
Area: From 22 m² / 236 sq ft

Wireless internet in your room
Wireless internet in your room
High speed internet
Coffee/tea making facilities
Business Desk(...)

Our guest reviews

Cancelled Flight Stay

Lolsev1961 Solo travel - 8/10/2022 TripAdvisor review

My 11.55pm flight from Melbourne to Christchurch was cancelled due to Crew illness and the airline arranged for me to stay at this hotel until my rearranged flight 48 hours later. It was around 5am when I got there and checked in. My room was clean and comfortable 😌 Even though I was a solo guest my room had 2 double beds, a reasonable sized bathroom, free WiFi and tea/coffee facilities. The staff arranged a wake up call for me and, when I didn't respond after a few calls came and gently knocked on my door until I responded and they knew I was ok. I found the staff to be very helpful and courteous. As I had been 'stranded' so to speak in a strange city they helped me out in many different ways. A huge 'Thank You' to Chantelle, the day manager in particular. If I am ever fortunate enough to visit Melbourne intentionally I will happily stay here again. 5 stars 🌟

Good value hotel in strategic location

Surjadi Couples - 8/7/2022 Confirmed reviews ALL

Lots of trainee staff due to re-opening after covid. Trainee must keep up the pace to be more service oriented since you are in hospitality business.

Dear Surjadi W., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Our apologies that your stay with us was not all that good and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Kelmar General Manager ibis Melbourne Hotel and Apartments e h1…

Amazing stay excellent service

Clara Families - 8/7/2022 Confirmed reviews ALL

Staff was lovely and let us check in earlier due to earlier room availability and we did not have to wait the 5 extra hours for the actual check in time which allowed us to explore Melbourne further

Dear Hai S., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. We are very glad to know that your stay with us was good and it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Kelmar General Manager ibis Melbourne Hotel and Apartments e h1…

Poor service standards

smtan24 Business - 8/6/2022 TripAdvisor review

Book the hotel as it was near my customer and eating areas. The hotel restaurant was down and it was mention in my booking. When I wanted to do my laundry they told me all the washing machines were down. I ask for direction to nearest the laundry mat. I asked for the address to be written down. Instead the staff gave me a verbal direction which was not very clear. I tried finding the area in the dark and couldn't find it. I ask again he finally gave me the actual address but failed to write down the address. As it started raining I decided to go the next day.

Dear smtan24, Thank you very much for taking time to provide your feedback. My sincere apologies that our laundry machines were unavailable during your stay and your experience was less than satisfactory. We do hope to have another opportunity to better serve you in the future. Kind Regards, The ibis Team

Unclean rooms

Joel Business - 8/4/2022 Confirmed reviews ALL

My bathroom smelt of bleach, the ceiling has poorly patched holes and the carpet didn’t appear vacuumed.

Dear Joel O., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Kelmar General Manager ibis Melbourne Hotel and Apartments e h1…

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