ibis Melbourne - Hotel & Apartments Hotel 3 stars

Customer review rating 4.3/5 10,182 reviews
ibis Melbourne - Hotel & Apartments
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Room 1

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Hotel extras

  • 250 accommodation rooms including 1 & 2 bedroom apartments

  • Centrally located in Melbourne's CBD and free tram zone

  • Hotel Restaurant & Bar with seasonal menus

  • 24 Hours Reception

  • 3 Refurbished meeting rooms catering for up to 300 delegates

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Hot meals
  • Snack & beverage machine
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Self service business centre

Hotel location

ibis Melbourne - Hotel & Apartments

15-21 Therry Street
3000
melbourne
australia

Tel: +61396660000

Fax: (+61)3/96660052

Contact email

Check-in from 14h00

Check out up to 11h00

  • THERRY ST :   ELIZABETH STR FROM SOUTH

  • THERRY STR :   ELIZABETH STR FROM EAST

  • THERRY STRE :   ELIZABETH STR FROM NORTH

  • THERRY STREET :   ELIZABETH STR FROM WEST

  • By plane

    AVALON At 60km / 37.29 miles

  • By plane

    TULLAMARINE At 20.11km / 12.5 miles

  • By plane

    TULLAMARINE At 20.11km / 12.5 miles

  • By boat

    FLINDERS STREET At 1.5km / 0.93 miles

  • By boat

    PORT MELBOURNE At 4.83km / 3 miles

  • By car

    CITY LINK At 2.41km / 1.5 miles

  • By car

    EASTERN FREEWAY At 3.7km / 2.3 miles

  • By car

    NEPEAN HIGHWAY At 9.98km / 6.2 miles

  • By train

    FLINDERS STREET At 1.29km / 0.8 miles

  • By train

    SOUTHERN CROSS At 1.4km / 0.87 miles

  • By train

    SPENCER STREET At 1.4km / 0.87 miles

GPS :-37.806759, 144.961594

Our accommodations

Stylish and comfortable, guest rooms and apartments at ibis Melbourne Hotel and Apartments provide the perfect place to retire to. Each room is tastefully appointed, modern, and includes an ibis Sweet Bed, an LCD TV, an iPod docking station, and basics su ch as tea and coffee making facilities, iron, hair dryer, safe and fridge. This Melbourne hotel also features spacious one and two bedroom apartments, complete with kitchenettes and separate lounge areas for guests who need more space.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room 1 Double and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Accessible room

1 Bedroom Apartment 1 King Bed

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

2 Bedroom Apartment 1 Queen and 2 Single Beds

  • Max. number of persons: 5
  • Area: From 57
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

MyRoom by Thomas: Explore Melbourne Laneways

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Thomas: Get lost in Melbourne's famous Queen Victoria Markets

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Thomas: Who's Who in the Zoo, Its YOU!

  • Max. number of persons: 5
  • Area: From 57
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: Bistro

ibis Kitchen offers continental to a full buffet breakfast, and a menu designed to share with your friends or family. Our Executive Chef creates simple dishes using fresh locally sourced seasonal produce. Children's menu available.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN LOUNGE

Photo non contractuelle / Strictly non binding

Looking for a casual meeting place for lunch, dinner or cocktails? The ibis Kitchen Lounge serves coffee and a wide selection of bottled and tap beers, wines, mixed drinks and bar snacks.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 371

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
ibis Melbourne - Hotel & Apartments

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,182 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,031 reviews

Friendly service and care

TripAdvisor rating 4.0/5

Markrina Business - 26/02/2020 TripAdvisor review

The staff at this hotel are so friendly. Ben on reception looked after me with attention to detail and a welcoming greeting. They are very conscious of giving extra special service to Accor members and this certainly helps you to come back

Love nest

TripAdvisor rating 4.0/5

forkmanbonacdc 25/02/2020 TripAdvisor review

The room we had had a bathroom with only a shower on the description when I booked the apartment it said there was a bath but was no bath in the room payed for a room with a bath and got one without a bath..

Best stay in Melbourne yet

Customer review rating 4.3/5

Kym T. Couples - 24/02/2020 Confirmed reviews ALL

Centrally located, great courteous staff and relaxed atmosphere, definitely worth the money will be back again and again

Dear Kym, We very much appreciate your comments regarding your recent stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with Ben and the rest of our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager

just right for us.

Customer review rating 4.3/5

Hayley Couples - 24/02/2020 Confirmed reviews ALL

A very modern apartment close to everything and I would happily stay there again.

Dear Hayley, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager

Dissatisfied

Customer review rating 4.3/5

Andrew G. Friends - 23/02/2020 Confirmed reviews ALL

Poor service from the start! 1 staff member serving on arrival, eventually someone who appeared to be a manager decided to give a hand asked me to the desk and then proceeded to take a phone call! I had booked 2 rooms asked if I wanted on same floor then proceeded to give 2 separate floors, no explanation of services, wifi or amenities etc! I had completed online check in and yet had to do full check in process! After going to room discovered no power to safe, asked attempted to call guest services 4 times and phone rang out, then went to front desk after waiting for several minutes to be told no maintenance available until next day, and no other rooms available to swap!

Dear Andrew, Thank you for taking the time to speak with me this morning. I appreciate you took the time to tell us about your experience at the ibis Melbourne Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me again to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; as you also understand from experience feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns raised in your feedback to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Akenese Lopesi Operations Manager

central, great value, clean well appointed room

Customer review rating 4.3/5

Michelle M. Business - 23/02/2020 Confirmed reviews ALL

Quick check in and check out, clean and comfy room. SUch a greta location. Still prefer room service to grab and go and the meal was average.

Dear Michelle, Thank you for your Loyalty! We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Michelle, thank you again for your loyalty and we look forward to welcoming you back to the hotel. Sincerely, Akenese Lopesi Operations Manager

Very good apartment

Customer review rating 4.3/5

Anne C. Couples - 23/02/2020 Confirmed reviews ALL

Loved the apartment. Had all the facilities we needed. Very comfortable bed. Large bathroom and good size kitchen sitting area. Location was good with the tram stop very close, so easy access to the main areas of the town. Only one big downside was the room had no view. The building next to us was so close you could almost touch it . It made the room very dark and almost impossible to see the sky. No point in opening the curtains.

Dear Nigel C., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Meina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Good location

Customer review rating 4.3/5

Al Business - 22/02/2020 Confirmed reviews ALL

Hotel rooms, location and breakfast were good. I would stay again but it needs more staff at reception. There were queues of people waiting to check in and check out when I arrived and left. At check in at first there was only one person, then another came out and helped the first rather than be on the second desk. At checkout the same pattern. Only one desk operating and two staff fiddling with computer.

Dear Alistair F., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. Apologise for the wait on the both occasion. The front office management will be informed for the efficiency of check in procedures. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Another Excellent stay

Customer review rating 4.3/5

Ivan V. Solo - 21/02/2020 Confirmed reviews ALL

I stayed 11 nights and I was very happy with the service received-from all areas of the hotel. My apartment was well maintained and the staff went out of their way to accomodate my needs. The meals I had at the restaurant we’re very good and economical. The location of the hotel is central to shopping and the dining areas of Melbourne and with easy access to transport it’s ideal for your stay . I have stayed a few times and I find this hotel is exceptional value.

Dear Ivan v., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…
Customer review rating 4.3/5

Mark Business - 21/02/2020 Confirmed reviews ALL

Only there for 1 night but for a 3 star rating it is bunching well above its weight , clean , good location, and great staff , I will be back .

Dear Mark K., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Well located

Customer review rating 4.3/5

Ray P. Business - 21/02/2020 Confirmed reviews ALL

Ibis is well located within the city, close to lots of great restaurants of all international variations. The staff are courteous and while I did not have any exposure to the staff other than the checking in and checking out it all seemed like it was flowing smoothly at the counter.

Dear Ray P., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Good dtay

Customer review rating 4.3/5

Helen Friends - 20/02/2020 Confirmed reviews ALL

Excellent I told girls at desk

Dear Helen, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Akenese Lopesi Operations Manager

Centre of all we required to set up a Uni student

Customer review rating 4.3/5

P H. Families - 20/02/2020 Confirmed reviews ALL

Very helpful and friendly staff

Dear Paul H., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Well located

Customer review rating 4.3/5

Anonymous Couples - 20/02/2020 Confirmed reviews ALL

Friebdly and helpfull staff.

Dear Sven Harry N., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Good service, nice brakfast

Customer review rating 4.3/5

Mark F. Business - 19/02/2020 Confirmed reviews ALL

No problems, nice room and good service

Dear Mark F., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments team e h1…

Good Stay

Customer review rating 4.3/5

Anonymous Business - 19/02/2020 Confirmed reviews ALL

Only issue no internet service in conference area

Dear Vicky A., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. Apologises about the internet issues. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merina Joshi Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Ok for what we paid

Customer review rating 4.3/5

W. Couples - 18/02/2020 Confirmed reviews ALL

Thought might get an upgrade as gold member. The door to shower toilet blocked most of the entrance if you wanted to still have opening to lounge View of other building. Needed lights on in day time

Dear Kathleen, Thank you for taking the time to share your comments on your recent stay with us. I am sorry you were not provided with an upgrade as part of your membership. We appreciate your loyalty and I will ensure this is not missed for any future stays with us. I will share your comments with our team as we continue to strive to improve the quality of our services. Kathleen, thank you again for your loyalty and for sharing your experience, we look forward to welcoming you back to the hotel. Sincerely, Akenese Lopesi Operations Manager

Well located

Customer review rating 4.3/5

B. B. Families - 17/02/2020 Confirmed reviews ALL

Location of the hotel is very convinience, near to tram station

Dear B. B., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Young Yoo Senior Assistant Manager ibis Melbourne Hotel and Apartments e h1…

Great Stay!

Customer review rating 4.3/5

Shane Business - 17/02/2020 Confirmed reviews ALL

Travelling with my father I booked a 2 bedroom apartment, great clean room will definitely book this room type again. Breakfast was good with lots of choices! No Accor discount on food at night due to Valentine’s Day (ridiculous), so went elsewhere for dinner on principle! As a result restaurant was very quiet though to enjoy a pre dinner drink!

Dear Shane, Thank you for taking the time to share your comments on your recent stay with us. It is great to hear that you enjoyed our breakfast offering and were happy with your room. I am sorry that you were not given the opportunity to use your Accor discount for dinner, please rest assured I have shared your feedback with the team as we strive to continuously improve the quality of our services and Food and Beverage offerings. Shane, thank you for your loyalty and again for sharing your comments. We look forward to welcoming you back to the hotel. Sincerely, Akenese Lopesi Operations Manager

Well located to where we were on conference - Could not fault anything

Customer review rating 4.3/5

Siona J. Business - 17/02/2020 Confirmed reviews ALL

Everyone was very pleasant who works there. Room was clean and comfortable. Food was really good could not fault anything. This is the second time we have stayed there and it was great!!

Dear Siona J., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Young Yoo Senior Assistant Manager ibis Melbourne Hotel and Apartments e h1…
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