ibis Melbourne - Hotel & Apartments 3 stars

Customer review rating (ALL Rating) 4.1/5 1,230 reviews

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Description

Hotel extras

  • Located in the heart of Melbourne city with easy access to trams, trains & busses

  • 1 & 2 bedroom apartments, perfect for families and long stays

  • Only a few minutes walk to Queen Victoria Market, Shopping District and the famous Lygon St

  • Close to the very best of Melbourne shopping, dining & entertainment

  • Free WiFi and large desks. Perfect to work from the comfort of your room.

Our accommodation(s)

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Hotel location

ibis Melbourne - Hotel & Apartments

15-21 Therry Street
3000 MELBOURNE
Australia

GPS:-37.806759, 144.961594

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

ibis Kitchen offers continental to a full buffet breakfast, and a menu designed to share with your friends or family. Our Executive Chef creates simple dishes using fresh locally sourced seasonal produce. Children's menu available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,230 reviews

TripAdvisor Rating  3.9/5  2,136 reviews

Customer review rating 4.5/5

Joanne M. Solo - Confirmed reviews ALL

Pleasant stay with helpful staff. Room upgrade was nice! Great location near the VIC markets and access to the city.

Customer review rating 1.0/5

Alika L. Families - Confirmed reviews ALL

Lack of communication along the staff and service was not at best.

Customer review rating 5.0/5

Alastair B. Business - Confirmed reviews ALL

Towels weren't scratchy. Sleep was deep and peaceful. Wifi was excellent to get work done.

Dear Alastair, Thank you for your kind feedback. We are delighted to hear that you found our accommodations simple and comfortable, and that your experience with the towels, sleep quality, and Wi-Fi met your expectations. We look forward to welcoming you back on your next business trip. Best regards, Ibis Melbourne - Hotel & Apartments

Customer review rating 2.0/5

Sam H. Couples - Confirmed reviews ALL

The hotel is ok, it’s dated but tidy and somewhat well maintained. The disappointment for us was the advertised EV charging, we chose this hotel and accept the cost to park there due to the availability of EV charging (very rare in the CBD). The chargers simply don’t work, no support from reception, after checking plugshare it appears no one has successfully charged there. Very disappointing!

Dear Sam, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced with the EV charging facilities. We understand how important this amenity is for our guests, and we appreciate you bringing this matter to our attention. It is our goal to provide a satisfactory experience, and your comments will be reviewed as we strive for continuous improvement in our services. Thank you once again for your insights, and we hope to have the opportunity to welcome you back in the future. Best regards, Ibis Melbourne - Hotel & Apartments

Customer review rating 4.0/5

Senthilkumar M. Families - Confirmed reviews ALL

Over All Good and clean.

Dear Senthilkumar, Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you found our location favorable and that you appreciated the cleanliness of our facilities. Your satisfaction is important to us. Best regards, Ibis Melbourne - Hotel & Apartments

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Other web-users rate our hotel

  • 2,021 reviews 9.1/10 Location
  • 2,021 reviews 6.1/10 Room
  • 1,480 reviews 7.8/10 Service
  • 120 reviews 3.4/10 WiFi
  • 877 reviews 6.7/10 Cleanliness
  • 391 reviews 5.8/10 Breakfast
  • 28 reviews 1.9/10 Bar
  • 8 reviews 1.1/10 Wellness Area

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