ibis Melbourne - Hotel & Apartments

ibis Melbourne - Hotel & Apartments 3 stars

Customer review rating (ALL Rating) 4.3/5 408 reviews

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Hotel extras

  • 1 & 2 bedroom apartments, perfect for families and long stays

  • Only a few minutes walk to Queen Victoria Market, Shopping District and the famous Lygon St

  • ALLSAFE and Bureau Veritas Certified Hotel

  • Free WiFi and large desks. Perfect to work from the comfort of your room.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Melbourne - Hotel & Apartments

15-21 Therry Street
3000 MELBOURNE
Australia

GPS:-37.806759, 144.961594

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN RESTAURANT

ibis Kitchen offers continental to a full buffet breakfast, and a menu designed to share with your friends or family. Our Executive Chef creates simple dishes using fresh locally sourced seasonal produce. Children's menu available.

Our accommodation(s)

Stylish and comfortable, guest rooms and apartments at ibis Melbourne Hotel and Apartments provide the perfect place to retire to. Each room is tastefully appointed, modern, and includes an ibis Sweet Bed, an LCD TV, an iPod docking station, and basics su ch as tea and coffee making facilities, iron, hair dryer, safe and fridge. This Melbourne hotel also features spacious one and two bedroom apartments, complete with kitchenettes and separate lounge areas for guests who need more space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  408 reviews

TripAdvisor Rating  4.0/5  2,088 reviews

Great location

Customer review rating 4.0/5

Marg Solo - Confirmed reviews ALL

Stayed at the Ibis on Therry Street for two nights. It was conveniently located close to a conference I attended. I was lucky to receive an upgrade to a one bedroom which was great. Room was neat and clean and just what I needed.

Very basic room

Customer review rating 2.0/5

Sue Couples - Confirmed reviews ALL

The room itself was fitted out with basic, cheap & uncomfortable furniture. The TVs were small & not Smart TVs. The door to bedroom had to closed before you could go into the bathroom or it smacked into the frame of the bathroom door. The kitchen amenities were sparse & again cheap. No daily servicing unless you requested it. No hand towels in the bathroom & only bottles or multi purpose hair, face & body wash. Very disappointing as we’d upgraded our room to a suite - not what we were expecting at all. It was a good location to get to the market & Lygon St but I would not stay here again. It was our 29th wedding anniversary & they had out a bottle of wine in our room which was nice.

Dear Clive A., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will definitely to improve in all aspects as we go. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Kelmar General Manager ibis Melbourne Hotel and Apartments e h1…

Well located friendly staff

Customer review rating 4.5/5

Kerry P. Families - Confirmed reviews ALL

Always is very good Room's are comfortable and staff are lovely

Dear Kerry p., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Kelmar General Manager ibis Melbourne Hotel and Apartments e h1…

Convenient

Customer review rating 5.0/5

Stephen B. Solo - Confirmed reviews ALL

Very happy with the check-in and the room was perfectly clean. The welcome document indicated that there was a safe located in the bottom of the robe. There wasn't - this didn't matter as I wasn't carrying my passport etc. Very happy with breakfast and the car-parking.

Dear Stephen B., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hope to see you soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Kelmar General Manager ibis Melbourne Hotel and Apartments e h1…

Great location, friendly staff

Customer review rating 4.5/5

Danielle D. L. Families - Confirmed reviews ALL

Staff were awesome, got an upgrade to a 1 bed apartment without even asking.

Dear Danielle De L., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are glad that you are happy with our service and the upgrade. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Kelmar General Manager ibis Melbourne Hotel and Apartments e h1…

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Other web-users rate our hotel

  • 577 reviews 8.9/10 Location
  • 718 reviews 6.2/10 Room
  • 626 reviews 8.3/10 Service
  • 27 reviews 6.7/10 WiFi
  • 299 reviews 6.7/10 Cleanliness
  • 147 reviews 7.7/10 Breakfast
  • 139 reviews 2.7/10 Amenities
  • 7 reviews 2.1/10 Bar

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