Mercure North Melbourne 4 stars

Customer review rating (ALL Rating) 3.5/5 618 reviews

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Cnr Flemington Road, and Harker Street, 3051 MELBOURNE, Australia

Description

Hotel extras

Mercure North Melbourne provides everything the modern traveller needs including high speed broadband internet, Foxtel, HD LCD television, minibar, and touch-controlled air conditioning.

Our accommodation(s)

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Hotel location

Mercure North Melbourne

Cnr Flemington Road, and Harker Street
3051 MELBOURNE
Australia

GPS:-37.796678, 144.950534

Telephone
Fax +61 3 9329 9950

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

POLO CAFE

Polo Cafe provides great value for money. It serves modern cuisine, a large selection of snacks and children's meals all made from the freshest local produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  618 reviews

TripAdvisor Rating  3.0/5  572 reviews

Customer review rating 0.5/5

Premal S. Families - Confirmed reviews ALL

1)The room was totally shabby. The lights were not working. The receptionist gave me an alternative room but that had the same problem 2) The room had a small mouse below our bed. Can you believe it. When I spoke to the manager, he causally said that it can happen sometimes in spite of the pest control!!! 3) The bathroom was never cleaned during our stay. The towels were kept outside. Used coffee cups , spoons were as is , not washed nor replaced. 4) No drinking water was provided in the room. When I went to the cafeteria, the attendant asked me to fill it myself. To summarize, this has been the worst stay with Mercure in my life. Any 2 star hotel will also have a better cleanliness and hygiene than what this so called 4 star had. It was a trauma. I will be putting it on social media soon.

Customer review rating 4.5/5

Corey P. Business - Confirmed reviews ALL

Dinner was great

Customer review rating 4.0/5

Kerry D. Families - Confirmed reviews ALL

Great location, staff on reception lovely and really helpful, room food and clean corridors a little dated but we enjoyed our stay.

Dear Kerry, Thank you for your kind words regarding your recent stay! We sincerely appreciate your feedback and look forward to welcoming you back soon. Mercure North Melbourne Team

Customer review rating 3.5/5

Julie S. Families - Confirmed reviews ALL

Great spot for short stay. Close to RMH requirement.

Dear Julie, Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and parking convenience. Your comments are valued, and we hope to welcome you again in the future. Mercure North Melbourne Team

Customer review rating 5.0/5

Deborah W. Couples - Confirmed reviews ALL

Location was great as i needed to be close to Royal Melbourne Hospital. Close to trams for travel into the city, IGA supermarket and dine in/take away food. Staff were very friendly and helpful. Room was clean and comfortable. Would definitely stay there again.

Dear Deborah, Thank you for your kind words regarding your recent stay. We are pleased to hear that our location and the friendliness of our staff contributed positively to your experience. We look forward to welcoming you back! Mercure North Melbourne Team

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Other web-users rate our hotel

  • 319 reviews 8.6/10 Location
  • 643 reviews 4/10 Room
  • 464 reviews 7.5/10 Service
  • 15 reviews 3.8/10 WiFi
  • 306 reviews 4.9/10 Comfort
  • 264 reviews 3.6/10 Cleanliness
  • 202 reviews 1.4/10 Amenities
  • 190 reviews 2.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.