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Mercure North Melbourne 4 stars

Customer review rating 4.1/5 3,046 reviews

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Mercure North Melbourne
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+ 21 Services

Hotel extras

Mercure North Melbourne provides everything the modern traveller needs including high speed broadband internet, Foxtel, HD LCD television, minibar, and touch-controlled air conditioning.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • TULLAMARINEPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Golf
  • Tennis
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 2 Meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure North Melbourne

Cnr Flemington Road
and Harker Street
3051 melbourne
australia

Tel: +61393291788

Fax: (+61)3/93299950

Check-in from 14h00

Check out up to 10h00

  • METROPOLITAN :  NORTH HARKER STREET

  • By plane

    MELBOURNE At 19.9km / 12.37 miles

  • By plane

    TULLAMARINE At 19.9km / 12.37 miles - Shuttle paying

GPS :-37.796678, 144.950534

Our accommodation(s)

Standard Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 21 m² / 226 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Standard Room 2 Single Beds

  • Max. number of persons: 3
  • Area: From 21 m² / 226 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Iron
  • Direct dial telephone

Standard Room 1 Queen and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 21 m² / 226 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Iron
  • Direct dial telephone

Superior Room 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 28 m² / 301 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Iron
  • Direct dial telephone

Superior Room 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 28 m² / 301 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Iron
  • Direct dial telephone
Rooms

Our restaurants and bars

POLO CAFE

Type of cuisine: Bistro

Polo Cafe provides great value for money. It serves modern cuisine, a large selection of snacks and children's meals all made from the freshest local produce.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 20:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POLO BAR

Non contractual photo

Polo bar has an extensive range of beers, wines and spirits. The bar also offers special guest beers on a regular basis.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 127 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Mercure North Melbourne

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,046 reviews

tripadvisor

TripAdvisor Rating 3.0/5

527 reviews

Customer review rating 4.0/5

Anonymous Families - 11/04/2021 Confirmed reviews ALL

Comfortable, convenient, friendly and courteous service,

Dear Shirley, We very much appreciate your comments regarding your stay at the Mercure North Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashan Abeykoon General Manager Mercure North Melbourne Phone: +6… Email: as…
Customer review rating 4.5/5

Reg M. Solo - 11/04/2021 Confirmed reviews ALL

Another very enjoyable stay. The Mercure North Melbourne never disappoints, I have stayed many times and what brings me back is the friendliness of the staff. From the front desk to housekeeping you are always greeted with a good morning and a smile. If you enter the hotel stressed from having a family member in one of the many hospitals within walking distance, the staff do their best to relief the anxiety by making checkin as easy as possible. The meals in the Polo Cafe are very reasonably priced and good value.

Dear Reg, We very much appreciate your comments regarding your stay at the Mercure North Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashan Abeykoon General Manager Mercure North Melbourne Phone: +6… Email: as…
Customer review rating 3.5/5

Nicole Business - 06/04/2021 Confirmed reviews ALL

Stayed overnight for work. Young lady at front desk on arrival was brilliant, friendly, helpful.

Dear Nicole, We very much appreciate your comments regarding your stay at the Mercure North Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashan Abeykoon General Manager Mercure North Melbourne Phone: +6… Email: as…

Good Budget Stay

Customer review rating 4.0/5

Danielle W. Couples - 04/04/2021 Confirmed reviews ALL

The room was clean and tidy but very noisy due to its location to the traffic. The bed was a bit hard for our liking but the rest of the stay was great. The included breakfast was amazing and the other meals we had at the Polo Cafe were top notch. The Staff were friendly and courteous. Would definitely stay here again.

Dear Danielle, We very much appreciate your comments regarding your stay at the Mercure North Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashan Abeykoon General Manager Mercure North Melbourne Phone: +6… Email: as…

Good Stay

Customer review rating 4.5/5

Anonymous Business - 03/04/2021 Confirmed reviews ALL

Was good Clean tidy , Service was good and staff friendly , only issue I had was that WiFi was a bit delayed and could not log in but this is potetnially the network I was using

Dear Ricky , We very much appreciate your comments regarding your stay at the Mercure North Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashan Abeykoon General Manager Mercure North Melbourne Phone: +6… Email: as…

Well located for.my.work

Customer review rating 4.0/5

David D. Business - 02/04/2021 Confirmed reviews ALL

All good but menu could be updated have been staying there for years and same menu,

Dear David, We very much appreciate your comments regarding your stay at the Mercure North Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashan Abeykoon General Manager Mercure North Melbourne Phone: +6… Email: as…

Close to the city. Excellent Hotel

Customer review rating 5.0/5

David B. Solo - 02/04/2021 Confirmed reviews ALL

Very convenient location. Parking available at the hotel, close to Tram stop and the children’s hospital. Very good value.

Dear David, We very much appreciate your comments regarding your stay at the Mercure North Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashan Abeykoon General Manager Mercure North Melbourne Phone: +6… Email: as…

Good location to parklands

Customer review rating 5.0/5

Paris Couples - 30/03/2021 Confirmed reviews ALL

Easy check in, friendly staff, good location

Dear Laureen, We very much appreciate your comments regarding your stay at the Mercure North Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashan Abeykoon General Manager Mercure North Melbourne Phone: +6… Email: as…

Great staff

Customer review rating 4.0/5

Bob W. Couples - 26/03/2021 Confirmed reviews ALL

2 night stay. Location perfect for North Melbourne restuarants. On sites parking reasonably priced. All staff were professional and very welcoming. We felt truly welcome as guests. Polo was good for breakfast .

Dear Robert , We very much appreciate your comments regarding your stay at the Mercure North Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashan Abeykoon General Manager Mercure North Melbourne Phone: +6… Email: as…

Good location

Customer review rating 3.5/5

Glynn D. Couples - 25/03/2021 Confirmed reviews ALL

Whilst the staff were excellent and did the best job they were able to do, the building itself is well and truly past its use by date. A full refurbishment is required to bring the hotel up to the standards expected by clients wanting to stay at hotels in this location.

Dear Glynn , We very much appreciate your comments regarding your stay at the Mercure North Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashan Abeykoon General Manager Mercure North Melbourne Phone: +6… Email: as…

Well located for medical appointment. Friendly professional staff. Good room.

Customer review rating 4.0/5

Kk Couples - 24/03/2021 Confirmed reviews ALL

A quick visit this time. Staff great as always. Didn’t use restaurant this time dut it’s been good on other visits.

Dear Kerry, We very much appreciate your comments regarding your stay at the Mercure North Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashan Abeykoon General Manager Mercure North Melbourne Phone: +6… Email: as…

Melbourne visit

TripAdvisor rating 4.0/5

michael59bingara 24/03/2021 TripAdvisor review

Great location if visiting the Royal Children's Hospital or the Zoo. Easy access into the City by trams or a short walk. Hotel food good value. Rooms a little tired but very clean and all facilities. WiFi excellent and very good service from the Hotel staff.

Dear michael59bingara, Such a pleasure to receive your feedback. We are delighted to hear that you had great experience staying with us. We hope to see you back again soon. Kind Regards Ashan Abeykoon General Manager

Good stay with grandkids

Customer review rating 4.0/5

Shero H. Families - 23/03/2021 Confirmed reviews ALL

All good except with some confusion over B&B rate. Michelle was very helpful who helped sort it out. Our first time here and with the grandkids. Was good.

Dear Shero, We very much appreciate your comments regarding your stay at the Mercure North Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashan Abeykoon General Manager Mercure North Melbourne Phone: +6… Email: as…

Clean and Okay

Customer review rating 3.5/5

Gb Families - 23/03/2021 Confirmed reviews ALL

Facility was easy to locate. Counter staff were friendly and efficient. Room was clean and tidy and functional for needs. Shower taps not well marked for hot and cold. Building is old and dated thus A/C system is noisy and lift is old but you trade that off against the price you pay for your stay and did it meet our needs which it did.

Dear Grant , We very much appreciate your comments regarding your stay at the Mercure North Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashan Abeykoon General Manager Mercure North Melbourne Phone: +6… Email: as…

Well located

Customer review rating 5.0/5

Nola M. Couples - 23/03/2021 Confirmed reviews ALL

Great motel excellent service and price

Dear Nola, We very much appreciate your comments regarding your stay at the Mercure North Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashan Abeykoon General Manager Mercure North Melbourne Phone: +6… Email: as…

Calm and without pretentiousness

TripAdvisor rating 4.0/5

neilwjones55 23/03/2021 TripAdvisor review

Great obliging staff with sound knowledge of their business. Older property but well maintained and parts recently refreshed. Good location on tram line , major road just off motorway. Easy access to Lygon st restaurants etc and close to Vic Market and CBD

Dear neilwjones55, We are thrilled to hear your experience staying. Really appreciate your time in providing this wonderful feedback. As you mentioned we are very fortunate to be located in a such handy location, not too far from city but far enough to getaway from the hustle once the day is over. We would love to have you back again next time you visit the area. Kind Regards Ashan Abeykoon General Manager

Attentive staff who understand their work and responsibilities.

Customer review rating 4.5/5

Neil J. Couples - 21/03/2021 Confirmed reviews ALL

Staff went a bit beyond expectations and assisted us in a number of issues (issues not connected to property) Pleasant courteous and diligent. We knew that it was an older property having stayed there previously but were pleased with the overall condition and appearance. ( we would suggest moving laundry trolleys out of site at night).

Dear Neil J., We very much appreciate your comments regarding your stay at the Mercure North Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are currently looking into extra storage areas for the trollies as well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashan Abeykoon General Manager Mercure North Melbourne Phone: +6… Email: as…

Well located

Customer review rating 5.0/5

Jane F. Business - 20/03/2021 Confirmed reviews ALL

Very nice, friendly staff

Dear Alice, We very much appreciate your comments regarding your stay at the Mercure North Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashan Abeykoon General Manager Mercure North Melbourne Phone: +6… Email: as…

AN EXCEPTIONAL STAY AT A WELL LOCATED HOTEL

Customer review rating 5.0/5

Stuart Business - 19/03/2021 Confirmed reviews ALL

FIRST CLASS SERVICE RECIEVED FROM THE ENTIRE HOTEL TEAM A WARM WELCOME,ATTENTIVE TEAM MEMBERS WHERE NOTHING IS TOO MUCH TROUBLE ,ALONG WITH ATTENTION TO DETAIL HAS MADE MY STAY EXCEPTIONALLY PLEASANT

Dear Stuart, We very much appreciate your comments regarding your stay at the Mercure North Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It's a delight having a such Loyal member here with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashan Abeykoon General Manager Mercure North Melbourne Phone: +6… Email: as…

STILL A HOME AWAY FROM HOME

TripAdvisor rating 5.0/5

dorrie411 16/02/2021 TripAdvisor review

Great Hotel with a pool which is very unusual in Melbourne so close to the city. Tram to City only takes 15 minutes and stops in front of the hotel. Great restaurant with very friendly staff Cant recommend this hotel enough. Not 5 star but very very comfy.

Dear dorrie411, What a delight to hear from you. Our food and Beverage team is thrilled to see you feedback. Great to see that you enjoyed staying with us. As you have mentioned we are in very handy location to hospitals and other amenities. We hope you will consider staying with us again in near future. Kind Regards Ashan Abeykoon General Manager

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