Mercure North Melbourne 4 stars

Very pleased with all aspects of The Mercure North Melbourne. Helpful, pleasant & cheerful staff. Great clean, comfortable & spacious room. Room service & meals to room were excellent.Parking is an enormous plus too. Thoroughly recommend to family & friends. Thank you for making our stay, at such a 'different' time , so easy.

We have now stayed here twice. My husband has ongoing Medical Appointments at Peter McCallum, which is just 400 meters from here. The friendly staff,have been so so caring, obling and went out of their way to make our stay comfortable. The extras like turning heater on, an extra blanket and even a fan heater, to help keep my sick husband warm. The room service meals were amazing. We will be staying here every time we are down in Melbourne. We travel from Sale in Gippsland regularly. Thanks to management and staff for everything. We really appreciate your service. Vic and Maree B.. Good room service · Helpful concierge · Quiet rooms · Large suites · Spacious rooms · Thoughtful amenities

Fantastic friendly helpful

we found the room a bit small and we only had 1 chair between 2, so one had to sit on the bed to eat. we both found the food to be very good 10 out of 10 for room service staff was very helpful

We came down for an appointment at the Women’s hospital. The hotel gave us a special rate, late checkout, they couldn’t have been more helpful. Thanks

I stayed here the night prior to my surgery at the Royal Women's Hospital. It was great to be able to relax the night before and to be so close to the hospital for my early morning procedure. Great on-site parking kept our car safe. Can drive off the street into the driveway to check in which made check in a breeze (didn't have to find a carpark on the street to check in) Staff very friendly. Rooms comfortable and clean.

The hotel is conveniently located with comfortable rooms and free WIFI. There is a problem with the WIFI as the security on my computer system blocks use of the connection. The cost of parking is a bit high at $15 per night.

We stayed for RCH appointments. Our room was clean and tidy and very comfortable. Our room was tidied on our second day. Staff were polite and well presented. Staff were constantly cleaning high touch h surfaces and there was hand sanitizer available at reception when entering or exiting.

Clean & tidy - however the heater in our room was inadequate - we were cold all evening/night. There were also no extra blankets or pillows in the cupboards as stated in your room information pack.

My stay was short but it was amazing lovely and cleaned

I was very dissatisfied with my recent stay I chose this Motel due its proximity to Peter Mac but wont be back

Quite good. Initially difficult to get to because of traffic conditions. Carparking was a little awkward. The roller door was lowered at night time which made it difficult to enter at this time.

Always happy with our room. Heating wasn’t very good this time as hubby feels the cold badly.

Locations was good - really close to Melbourne University and the Melbourne hospitals. Room was good, nice and quiet. Services were limited due to cutbacks due to the Covid-19 crisis, but the staff that were there were friendly and hard-working. Would definitely stay here again.

The staff are professional and well presented but they are also extremely kind and compassionate. The room was clean and calming while the parking was easy to access. The hotel is conveniently located close to the hospital with plenty of food options and an IGA supermarket on the short walk between the two. Special thank you to Charles who was super helpful:)