Mercure North Melbourne 4 stars

Customer review rating (ALL Rating) 3.5/5 662 reviews

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Description

Hotel extras

Mercure North Melbourne provides everything the modern traveller needs including high speed broadband internet, Foxtel, HD LCD television, minibar, and touch-controlled air conditioning.

Our accommodation(s)

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Hotel location

Mercure North Melbourne

Cnr Flemington Road, and Harker Street
3051 MELBOURNE
Australia

GPS:-37.796678, 144.950534

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

POLO CAFE

Polo Cafe provides great value for money. It serves modern cuisine, a large selection of snacks and children's meals all made from the freshest local produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.5/5  662 reviews

TripAdvisor Rating  3.0/5  572 reviews

Customer review rating 3.0/5

Jacqueline O. Solo - Confirmed reviews ALL

5 night stay, room was clean. No arm chair although the was one in the booking platform picture and in other King rooms. Well situated for my stay, supporting family at the Childrens Hospital. Hallway carpet has had it, making it difficult to move heavier luggage. Lift is traumatising for first time user. Breakfast - tables not wiped down between guests. Food 'ok'. Ordered 1 poached egg and bacon because buffet was empty at 8.10am. Egg great, however I received 6 (still folded from packaging) strips of middle cut bacon, stewed? It was almost funny and a terrible waste of bacon. Dinner. 6pm. Waited at the wait to be seated sign for 5 minutes with other guests unknown to us. Knocked on kitchen door, staff presented, chewing food and ironically stated they were hungry. Offered a table of 4. We took 2 tables of 2 as the other guests were still unknown to us. Moved tables twice due to black ants on the silverware and table top. Food very ordinary. Room attendance staff were very polite and efficient, my room was very tired but very clean.

Customer review rating 3.0/5

Heather D. Families - Confirmed reviews ALL

Junior Suite was comfortable and very large.

Customer review rating 3.5/5

Helen H. Families - Confirmed reviews ALL

This property is looking a bit tired. It needs new carpet and the windows needed cleaning! We had a lovely view of the city except for the dirty windows.

Customer review rating 3.5/5

Tracey H. Couples - Confirmed reviews ALL

The first thing I noticed was the room felt dull, old & tired. There was different coloured paint patches on the wall. The shower was good but there was mould on the tile grout & the shower curtain was really grotty. I didn't feel that the staff acknowledged my membership either.

Customer review rating 3.0/5

Andrew F. Families - Confirmed reviews ALL

Staff made this location amazing and restaurant was delicious.

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Other web-users rate our hotel

  • 341 reviews 8.7/10 Location
  • 676 reviews 4.1/10 Room
  • 490 reviews 7.8/10 Service
  • 17 reviews 1.8/10 WiFi
  • 325 reviews 4.6/10 Comfort
  • 275 reviews 3.9/10 Cleanliness
  • 214 reviews 1.2/10 Amenities
  • 194 reviews 2.1/10 Vibe

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