Mercure North Melbourne 4 stars

Customer review rating (ALL Rating) 3.5/5 696 reviews

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Mercure North Melbourne - Image 1
Mercure North Melbourne - Image 2
Mercure North Melbourne - Image 3
Mercure North Melbourne - Image 4
Cnr Flemington Road, and Harker Street, 3051 MELBOURNE, Australia

Description

Hotel extras

Mercure North Melbourne provides everything the modern traveller needs including complimentary Wi-Fi access in all rooms, Foxtel, minibar, and air-conditioning.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room 2 Single Beds

Photo out of - Standard Room 2 Single Beds

The Standard room includes 2 Single beds, tea and coffee making facilities, mini bar, LCD TV with foxtel and in-room internet.

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 21 m² / 226 sq ft
  • Bedding 1 x Twin bed(s)
See availabilities

The Standard room includes a Queen bed with a Single bed, tea and coffee making facilities, mini bar, LCD TV with Foxtel and in-room internet.

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Safe large enough to accommodate a laptop
See availabilities

The Superior Room includes a Queen bed, tea and coffee making facilities, mini bar, LCD TV with Foxtel, wireless internet access and separate working desk and lounge chairs.

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Safe large enough to accommodate a laptop
See availabilities

The Superior room includes 2 Queen beds, tea and coffee making facilities, mini bar, LCD TV with Foxtel, wireless internet and separate working desk.

Max. number of persons
4
Area
From 28 m² / 301 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • 32'/81 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Executive Suite

Photo out of - Executive Suite

The Executive Suite includes 1x Queen Bed and two singles, double shower, separate Sleeping area with dedicated television and Foxtel access and central A/C.

Max. number of persons
4
Area
From 30 m² / 322 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure North Melbourne

Cnr Flemington Road, and Harker Street
3051 MELBOURNE
Australia

GPS:-37.796678, 144.950534

Telephone
Fax +61 3 9329 9950

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 70 rooms
  • One room for people with reduced mobility
  • 70 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

2 Meeting rooms

Well-being

Outdoor Pool

  • Outside
  • On site
  • On site
  • Enclosed outdoor parking
  • Private
  • 55 parking spaces
  • Max Limited Height: 2.5 m / 8.2 ft

  • Parking pricing: 16.70 € 27 AUD Per day

Security

  • Video surveillance in parking

POLO CAFE

Photo out of - POLO CAFE

Polo Cafe provides great value for money. It serves modern cuisine, a large selection of snacks and children's meals all made from the freshest local produce.

Cooking style
Bistro
Capacity
50
Accessibility
Accessible service
3051 Melbourne, Australia
Telephone +61 3 9329 1788
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Polo Cafe provides great value for money. It serves modern cuisine, a large selection of snacks and children's meals all made from the freshest local produce.

Polo bar has an extensive range of beers, wines and spirits. The bar also offers special guest beers on a regular basis.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  696 reviews

Customer review rating 4.0/5

Shirley C. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Sussana A. Families - Confirmed reviews ALL

Customer review rating 0.5/5

David W. Families - Confirmed reviews ALL

Dear David, Thank you for taking the time to tell us about your recent stay at the Mercure North Melbourne. We are very sorry to hear that your experience did not meet your expectations. Mercure North Melbourne Team

Customer review rating 2.0/5

Andrew J. Couples - Confirmed reviews ALL

Dear Andrew, Thank you for taking the time to tell us about your recent stay at the Mercure North Melbourne. We are very sorry to hear that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mercure North Melbourne Team

Customer review rating 4.0/5

Jennifer M. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Sussana A. Families - Confirmed reviews ALL

Was a great experience. Lovelt stay, clean and the staff were so friendly and ready to asaistace. Very welcoming. The breakfast buffet was nice and the selected dinners were absolutly delicious.

Customer review rating 0.5/5

David W. Families - Confirmed reviews ALL

These guys stick to their policies like glue, they will enforce policies to the letter to make their lives easier and will not make any effort to help.

Dear David, Thank you for taking the time to tell us about your recent stay at the Mercure North Melbourne. We are very sorry to hear that your experience did not meet your expectations. Mercure North Melbourne Team

Customer review rating 2.0/5

Andrew J. Couples - Confirmed reviews ALL

It's now several days after my stay at Mercure North Melbourne and despite a request in person at reception on the evening before checking out I still haven't received a receipt for my stay. I'm wondering if reception staff may have been distracted by whoever parked several days for the entire day in the driveway with rego "PRADI". Hard to know. This hotel disappointed me. On check-in night my Porterhouse Steak dinner, which I ordered medium-rare was served quite well-done. Only one over-done potato chip launched off the plate before I realised scooping was required. An honest offer was made to replace the meal, but I dislike wasting food. A glass of wine was complimentary, which I appreciate. The cow may remain disappointed. I don't know the target demographic for this hotel, but I note that the Friday and Saturday nights were increasingly more expensive. Ironically, the price increased in direct proportion to the noise and disruption. From observation I assume I could've left my soccer boots and shin-pads outside my hotel room for cleaning, as that's what our neighbours all did. I reported issues with the “free wifi” each day for several days and was told they’d “reboot the router”. It was mostly unusable with packet loss at times more than 60% and latency up to several thousand milliseconds. The fact there was an unsecured PoE wifi router on the wall of my room, 109, and another apparently in room 207 raise the idea that someone could have physical access to the network which could subvert any intended security. I’d suspect that the open security on the hotel wifi coupled with proximity to residential premises likely results in many porns and pirates. Not exactly useful to guests. With room 109 right next to the lift and stairwell we had a limited exposure to the carpet in the premises, but it was clearly well past any best-before date. Well-worn with obvious holes. Cheers, Andrew

Dear Andrew, Thank you for taking the time to tell us about your recent stay at the Mercure North Melbourne. We are very sorry to hear that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mercure North Melbourne Team

Customer review rating 4.0/5

Jennifer M. Families - Confirmed reviews ALL

All good, no complaints . Thank you.

Customer review rating 4.0/5

Margaret K. R. Couples - Confirmed reviews ALL

Very convenient location. Initial problem with room - we need walk in shower not bath - but this was resolved by staff. Good meals at in house restaurant. Good price for parking. Hotel is showing its age and needs some upgrades.

Customer review rating 2.5/5

Elizabeth A. M. Solo - Confirmed reviews ALL

Bedroom was okay, bathroom was scary! How to try and update a bathroom with no budget. Painted tiles, no benchtop, flick mixer loose because it doesn’t fit, fittings hanging off the wall and shower off Noah’s Ark. Appeared as though maintenance is not in the budget also.

Dear Elizabeth, Thank you for taking the time to tell us about your recent stay at the Mercure North Melbourne. We are very sorry to hear that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mercure North Melbourne Team

Customer review rating 4.0/5

Anne I. Families - Confirmed reviews ALL

Great location for medical appointment and have use this hotel many times over years BUT it needs refurbishing as carpet is threadbare , showers need updating and needs more PowerPoints beside beds as many people have medical machines to sleep with etc and it’s not ideal to have extension cords around the room to accommodate these …. The staff are all wonderful and very accommodating

Customer review rating 1.5/5

Lemire C. A. Business - Confirmed reviews ALL

Between the black mould in the bathroom, the pungent deep fryer smell throughout the hotel and the general state of cleanliness of the hotel, I have to say that it was rather surprising and disappointing. I checked out one night earlier.

Dear Lemire, Thank you for taking the time to tell us about your recent stay at the Mercure North Melbourne. We are very sorry to hear that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mercure North Melbourne Team

Customer review rating 1.5/5

James L. Families - Confirmed reviews ALL

Went to go into first room and it was not cleaned yet. 2nd room we were given smelt like cigarette smoke. 3rd room we were given had a smaller bed and the ac did not work.

Dear James, Thank you for taking the time to tell us about your recent stay at the Mercure North Melbourne. We are very sorry to hear that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mercure North Melbourne Team

Customer review rating 0.5/5

Ahmed H. Business - Confirmed reviews ALL

Very disappointing experience

Dear Ahmed, Thank you for taking the time to tell us about your recent stay at the Mercure North Melbourne. We are very sorry to hear that your experience did not meet your expectations. Mercure North Melbourne Team

Customer review rating 4.5/5

Grahame B. Families - Confirmed reviews ALL

Great location for me, comfortable clean and affordable accommodation and very friendly staff

Customer review rating 2.0/5

Danielle W. Solo - Confirmed reviews ALL

The pool was closed and the TV in my room didn’t work. The staff were amazing and the. Breakfast was nice.

Dear Danielle, Thank you for taking the time to tell us about your recent stay at the Mercure North Melbourne. We are very sorry to hear that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mercure North Melbourne Team

Customer review rating 4.5/5

Jayashree S. Couples - Confirmed reviews ALL

Courteous staff, comfortable room, decent restaurant. Only negative is the lift and the corridor carpets are very tired looking.

Customer review rating 4.0/5

Glenis J. Solo - Confirmed reviews ALL

Friendly staff

Customer review rating 4.0/5

Dianne T. Solo - Confirmed reviews ALL

'Sort of trip' does not have 'medical'

Customer review rating 5.0/5

Malcolm B. Couples - Confirmed reviews ALL

Very relaxing

Customer review rating 1.0/5

Elliot H. Solo - Confirmed reviews ALL

Room smelt, was old, tired/chipped doors, old carpet, didn’t feel cozy, bed was very hard, bathroom was small, all in all a bad room!

Dear Elliot, Thank you for taking the time to tell us about your recent stay at the Mercure North Melbourne. We are very sorry to hear that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mercure North Melbourne Team

Customer review rating 1.5/5

Simone K. Business - Confirmed reviews ALL

I was traveling alone and chose this hotel because it was close to the hospital for app’s in the morning, had a pool for exercise and room service. Elevator, hallways and rooms need a good clean. Pool was shut for maintenance, which should be on your website, there is a big gaps under doors to see/hear/smell people. Extremely disappointed with room service

Dear Simone, Thank you for taking the time to tell us about your recent stay at the Mercure North Melbourne. We are very sorry to hear that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mercure North Melbourne Team

Customer review rating 4.0/5

Chelsea M. Families - Confirmed reviews ALL

Room comfortable and convenient. Shower needs a deep clean. Other guests in my area of hotel were very noisy throughout night and in early morning

Other web-users rate our hotel

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  • 509 reviews 7.5/10 Service
  • 27 reviews 4.2/10 WiFi
  • 360 reviews 4.6/10 Comfort
  • 326 reviews 3.6/10 Cleanliness
  • 247 reviews 0.9/10 Amenities
  • 219 reviews 1.8/10 Vibe

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