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Mercure North Melbourne 4 stars

TripAdvisor rating 3.0/5 518 reviews
Mercure North Melbourne
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

Mercure North Melbourne provides everything the modern traveller needs including high speed broadband internet, Foxtel, HD LCD television, minibar, and touch-controlled air conditioning.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • TULLAMARINEPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Golf
  • Tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure North Melbourne

Cnr Flemington Road
and Harker Street
3051
melbourne
australia

Tel: +61393291788

Fax: (+61)3/93299950

Contact email

Check-in from 14h00

Check out up to 10h00

  • METROPOLITAN :   NORTH HARKER STREET

  • By plane

    MELBOURNE At 19.9km / 12.37 miles

  • By plane

    TULLAMARINE At 19.9km / 12.37 miles - Shuttle paying

GPS :-37.796678, 144.950534

Our accommodations

Standard Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 21m²
  • High speed internet
  • Coffee/tea making facilities

Standard Room 2 Single Beds

  • Max. number of persons: 3
  • Area: From 21m²
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Standard Room 1 Queen and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 21m²
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Superior Room 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 28m²
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Superior Room 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 28m²
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Our restaurants and bars

POLO CAFE

Type of cuisine: Bistro

Polo Cafe provides great value for money. It serves modern cuisine, a large selection of snacks and children's meals all made from the freshest local produce.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POLO BAR

Photo non contractuelle / Strictly non binding

Polo bar has an extensive range of beers, wines and spirits. The bar also offers special guest beers on a regular basis.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 127 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Mercure North Melbourne

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

2,744 reviews

tripadvisor

TripAdvisor Rating 3.0/5

518 reviews

Customer review rating 4.0/5

Natalie K. Families - 15/01/2020 Confirmed reviews ALL

Excellent just what we needed

Customer review rating 4.0/5

Anonymous Friends - 12/01/2020 Confirmed reviews ALL

Staff friendly rooms clean, bathroom NOT satisfactory old

Comfortable

Customer review rating 4.0/5

Jo Families - 12/01/2020 Confirmed reviews ALL

Staff at front desk were very polite & helpful. There was an extra fee for parking I was advised of upon payment which had not been communicated prior to this. Otherwise the rooms were great - spcious enough & comfortable beds.

Customer review rating 4.0/5

June R. Business - 12/01/2020 Confirmed reviews ALL

The first time we have stayed at this Mercure, very happy with every thing other than the TV could not get any sky channels.

Ms h.

Customer review rating 4.0/5

Michelle H. Families - 11/01/2020 Confirmed reviews ALL

Rooms are not small but has all facilities.

Dear Mengshan, We very much appreciate your comments regarding your stay at the Mercure North Melbourne. Please do not hesitate to let us know if we can be of any assistance with a future reservation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Duty Manager Ph: +6… E: sa…

Good service

Customer review rating 4.0/5

Salah D. Couples - 09/01/2020 Confirmed reviews ALL

Good services , but in relation to breakfast, no much variety to choose.

Dear Salah, We very much appreciate your comments regarding your stay at the Mercure North Melbourne. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Duty Manager Ph: +6… E: sa…

We had a great time, great facilities and bedding

Customer review rating 4.0/5

Anonymous Families - 09/01/2020 Confirmed reviews ALL

Nice

Dear Lauren, Thank you for taking the time to let us know how your recent stay was with us at Mercure North Melbourne. I am delighted to hear that you had an enjoyable stay with us and we hope to welcome you back on another occasion! Sincerely, Sarah Duty Manager Ph: +6… E: sa…

Comfortable

Customer review rating 4.0/5

Kristy Couples - 08/01/2020 Confirmed reviews ALL

Although a bit outdated, the room had everything we needed & a comfy bed. Close to tram stop & a great breakfast. Staff were nice & friendly.

Dear Kristy, We very much appreciate your comments regarding your stay at the Mercure North Melbourne. Thank you for taking the time to let us know how your experience was so that it can be shared with the team. We hope to be able to welcome you back on another occasion. Please do not hesitate to let us know if we can be of any further assistance. Sincerely, Sarah Duty Manager Ph: +6… E: sa…

Enjoyed the relaxing stay n great staff..

Customer review rating 4.0/5

Linda E. Families - 07/01/2020 Confirmed reviews ALL

We were totally relaxed during our stay and the great staff were excellent from the reception to the delicious meals and the housemaids were so very attentive and friendly.. best hotel!!!!!

Dear Linda, Thank you once again for choosing to stay with Mercure North Melbourne Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are delighted to know that you had such an enjoyable stay with us and we look forward to welcoming you back soon! Sincerely, Sarah Duty Manager Ph: +6… E: sa…

Comfy, reasonably priced and only a short tram ride from the CBD.

Customer review rating 4.0/5

Ann G. Friends - 07/01/2020 Confirmed reviews ALL

We enjoyed our one night by dining in the restaurant and then sleeping in the comfortable beds. We didn’t hear much outside noise.

Dear Ann, We very much appreciate your comments regarding your stay at the Mercure North Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are delighted to hear you had the chance to enjoy a meal in our restaurant and that you had a good nights sleep on our comfy beds! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Duty Manager Ph: +6… E: sa…

"Down to Earth" good budget hotel

Customer review rating 4.0/5

Wendy Couples - 06/01/2020 Confirmed reviews ALL

This Clean, inexpensive 'Down to Earth' hotel provided us a very pleasant stay. Staff were very informative, pointing out the proximity to the CBD. Due to disabilities, my husband and I requested the disabled room. It was basic, but spacious & comfortable. We had a space for lounging around. The bathroom was easily manoeuvred. Simple, straightforward design... Bonus: A place for toiletries. We ate at the 'In-house' restaurant... Good food!

Dear Wendy, Thank you for your fantastic feedback! It is much appreciated and will be viewed by the entire team. We're very grateful that you appreciated our 'down to earth' approach as you say. We certainly strive to provide a warm, comfortable and welcoming atmosphere where you can feel like The Mercure North Melbourne is a home away from home! We look forward to welcoming you back. If you do require any assistance with another reservation, please do not hesitate to let us know. Sincerely, Sarah Duty Manager Ph: +6… E: sa…

Ronny l.

Customer review rating 4.0/5

Ronny Families - 06/01/2020 Confirmed reviews ALL

Enjoyable , friendly staffs, clean room.

Dear Ronny, We very much appreciate your comments regarding your stay at the Mercure North Melbourne. Thank you for your lovely feedback. I will be sharing your review with the rest of the team. If you require any further reservations assistance, please do not hesitate to let us know. We hope to welcome you back on another occasion. Sincerely, Sarah Duty Manager Ph: +6… E: sa…

Great Service

Customer review rating 4.0/5

Jean H. Couples - 05/01/2020 Confirmed reviews ALL

Excellent stay.

Dear Jean, Thank you for taking the time to let us know how your recent stay was at Mercure North Melbourne Hotel. We appreciate the 100/100 review! Please do not hesitate to let us know if we can be of any assistance with a future booking. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Duty Manager Ph: +6… E: sa…

Great service

Customer review rating 4.0/5

Marierose Couples - 05/01/2020 Confirmed reviews ALL

Great service very comfortable beds and clean

Dear Marierose, We very much appreciate your comments regarding your stay at the Mercure North Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Duty Manager Ph: +6… E: sa…

Excellent as always

Customer review rating 4.0/5

Antoni F. Business - 05/01/2020 Confirmed reviews ALL

Brief, but well organised by Mercure staff

Dear Toni, It's always an absolute pleasure having you stay with us. We look forward to your next visit. Sincerely, Sarah Duty Manager Ph: +6… E: sa…

Very good

Customer review rating 4.0/5

Leanne Solo - 05/01/2020 Confirmed reviews ALL

Staff were lovely. Friendly and helpful. Great position when you need to be at hospitals. Walking distance to Royal Melb, Melbourne Private, Royal Women's and Peter Mcallum hospitals .

Dear Leanne, We very much appreciate your comments regarding your stay at the Mercure North Melbourne. Thank you for taking the time to provide both positive and constructive feedback. It will be shared amongst the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Duty Manager Ph: +6… E: sa…

Clean & great location for us!

Customer review rating 4.0/5

Anonymous Families - 05/01/2020 Confirmed reviews ALL

We had a great experience at North Melbourne Mercure. It was a perfect location for us, brekky was good, parking easy!

Dear Agatina, We very much appreciate your comments regarding your stay at the Mercure North Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. If you require any assistance with a future booking, please do not hesitate to let us know. We look forward to welcoming you back to the hotel. Sincerely, Sarah Duty Manager Ph: +6… E: sa…

Good family stay

Customer review rating 4.0/5

Rohit Families - 05/01/2020 Confirmed reviews ALL

Overall good, only two areas to improve please have more than 1GB per device of free internet access and add more options to breakfast buffet, if you stay for 2+ nights it gets boring

Dear Rohit, We very much appreciate your comments regarding your stay at the Mercure North Melbourne. Thank you for providing constructive feedback regarding our WiFi service and buffet breakfast. We hope to welcome you back on another occasion. Please do not hesitate to let us know if we can be of any assistance with a future booking. Sincerely, Sarah Duty Manager Ph: +6… E: sa…

Family stay at North Melbourne

TripAdvisor rating 3.0/5

Rohit J Family - 05/01/2020 TripAdvisor review

Overall good family stay. Breakfast can have more variety. The wifi was limited to just 1 GB per device, not good if you want to watch or download Netflix. Parking is paid $15 per day. Pool is good and relaxing.

Bad Experiences.

Customer review rating 4.0/5

Pei Business - 04/01/2020 Confirmed reviews ALL

First sight on this hotel, I felt shocked. I can’t believe this 3-floor building was Mercure. This facility in Euros called Ibis Budget, in the USA called Motel. Bad facility in Restaurant and Elevator and corridor and Room. Once in lived Mercure in Bangkok and London, they were all left good memories, but this one, except not bad service, terrible in other situations. If not in New Year’s Eve, other hotels were too expensive, I won’t lived there. Wish I didn’t choose this hotel.

Dear Pei, Thank you for taking the time to tell us about your experience at the Mercure North Melbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The Mercure North Melbourne is situated in an older building and with that comes challenges that we are continually working on. As you mentioned, our prices are at a more affordable rate than other nearby hotels. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sarah Duty Manager Ph: +6… E: sa…
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