Mercure North Melbourne 4 stars

we found the room a bit small and we only had 1 chair between 2, so one had to sit on the bed to eat. we both found the food to be very good 10 out of 10 for room service staff was very helpful

We came down for an appointment at the Women’s hospital. The hotel gave us a special rate, late checkout, they couldn’t have been more helpful. Thanks

I stayed here the night prior to my surgery at the Royal Women's Hospital. It was great to be able to relax the night before and to be so close to the hospital for my early morning procedure. Great on-site parking kept our car safe. Can drive off the street into the driveway to check in which made check in a breeze (didn't have to find a carpark on the street to check in) Staff very friendly. Rooms comfortable and clean.

The hotel is conveniently located with comfortable rooms and free WIFI. There is a problem with the WIFI as the security on my computer system blocks use of the connection. The cost of parking is a bit high at $15 per night.

We stayed for RCH appointments. Our room was clean and tidy and very comfortable. Our room was tidied on our second day. Staff were polite and well presented. Staff were constantly cleaning high touch h surfaces and there was hand sanitizer available at reception when entering or exiting.

Clean & tidy - however the heater in our room was inadequate - we were cold all evening/night. There were also no extra blankets or pillows in the cupboards as stated in your room information pack.

My stay was short but it was amazing lovely and cleaned

I was very dissatisfied with my recent stay I chose this Motel due its proximity to Peter Mac but wont be back

Quite good. Initially difficult to get to because of traffic conditions. Carparking was a little awkward. The roller door was lowered at night time which made it difficult to enter at this time.

Always happy with our room. Heating wasn’t very good this time as hubby feels the cold badly.

Locations was good - really close to Melbourne University and the Melbourne hospitals. Room was good, nice and quiet. Services were limited due to cutbacks due to the Covid-19 crisis, but the staff that were there were friendly and hard-working. Would definitely stay here again.

The staff are professional and well presented but they are also extremely kind and compassionate. The room was clean and calming while the parking was easy to access. The hotel is conveniently located close to the hospital with plenty of food options and an IGA supermarket on the short walk between the two. Special thank you to Charles who was super helpful:)

The room was comfortable and clean. Your staff were professional, friendly and helpful. The location was excellent.

We stay in Melbourne City many times a year. This is our first stay at Mercure Nth Melbourne, it won't be the last.

Due to the corona virus we weren’t able to eat down in the restaurant, so had to have room service. I thought the room service fee would have been cancelled as we had no choice but had to have room service but when paying at the end we were charged the room service fee. Also my sister is allergic to peanuts but stays away from all nuts, the meal she ordered didn’t say nuts but came with lots of nuts in it. For my desert I ordered sticky date pudding, usually my favourite but mine was as hard as a rock and I was unable to eat it so that was $13 wasted. Overall the stay was good, staff are lovely but food needs to be better.