Mercure North Melbourne 4 stars

Customer review rating (ALL Rating) 3.6/5 321 reviews

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Description

Hotel extras

Mercure North Melbourne provides everything the modern traveller needs including high speed broadband internet, Foxtel, HD LCD television, minibar, and touch-controlled air conditioning.

Our accommodation(s)

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Hotel location

Mercure North Melbourne

Cnr Flemington Road, and Harker Street
3051 MELBOURNE
Australia

GPS:-37.796678, 144.950534

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

POLO CAFE

Polo Cafe provides great value for money. It serves modern cuisine, a large selection of snacks and children's meals all made from the freshest local produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.6/5  321 reviews

TripAdvisor Rating  3.0/5  565 reviews

Great stay

Customer review rating 4.0/5

Brigid P. Business - Confirmed reviews ALL

Lovely people. Breakfast was the only disappointment. Dry and not much variety for $26. But other than that, really Lovely. Thank you.

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

All was okay until I tried to have a shower in the morning. There was a leak from the joint which sprayed me in the face and around the bathroom, this was to say the least rather unpleasant and got me in a not so good mood.

Hotel stay

Customer review rating 3.0/5

Kristina Business - Confirmed reviews ALL

The room needed some work. Pain was chipped, mould in the bathroom and walls were dirty with scuff marks. When paying I was charged ema fee without being told about a fee free payment option. Breakfast was average. Food fom the hot section was nearly cold.

Dear Kristina, Thank you for taking the time to share your feedback. Sincerely, Mercure North Melbourne Team

Customer review rating 0.5/5

Anonymous Solo - Confirmed reviews ALL

I did not stay on the evening of 29th October. I stayed on 28th and had booked again for 29th as my husband was in Royal Melbourne hospital. However he was discharged on the 29th and I was told I would get a refund. That hasn’t happened Very disappointed. We have been Accor members for many years. Jan R..

Dear Jan, Thank you for taking the time to share your feedback. We are disappointed to see your negative review despite our Team assisting you throughout your stay, and the fact that your refund was indeed processed as discussed at the Hotel. Sincerely, Mercure North Melbourne Team

Not imprssed.

Customer review rating 2.0/5

Anonymous Friends - Confirmed reviews ALL

The building is old and dated. The breakfast is too expensive for what is on offer. The bacon and hash browns were cold and you only have one choice when it came to eggs, namely scrambled. The cost a beer (VB) was $11.00, far too expensive.

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Other web-users rate our hotel

  • 303 reviews 8.9/10 Location
  • 562 reviews 4.1/10 Room
  • 407 reviews 8.3/10 Service
  • 10 reviews 4.3/10 WiFi
  • 299 reviews 4.5/10 Comfort
  • 215 reviews 4.3/10 Cleanliness
  • 165 reviews 1.5/10 Amenities
  • 137 reviews 2.3/10 Vibe

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