Novotel Paris 20 Belleville 4 stars

but the water bottle was not provided. room was well kept clean and nothing got missing the room smells nice

Check in good, unfortunately a day late as our flight was cancelled. No bottled water in the room?. All places I’ve stayed a little gift for diamond status in the room. Not here. Ate in the restaurant Sunday evening and witnessed Kevin reception screaming at a guest I don’t care. Never seen that before in my life. Staff seemed to lack that connection with guests. Won’t be back to your hotel. Thanks

I had booked superior room but it deffinately felt economy room. Small and basic. Complomentary tray was just normal tea and sugar, nothing extra. Very nice staff, excellent service at the breakfast (kitchen staff). Weird that housekeeping had mooved all our belongings on one day from table to other tables and took one of the duvet sheets off! We asked for another one and had to put it on our selfs. The aircondition could not be adjusted: it blew all too could air directly to the bed or other option was to turn it off. (You can turn it warmer but it jumps right back by it self. Got sore thought because of that.) Aircondition also turned it self off at 3 at night so till four or five we run out of fresh air. No option to call to the reception: the speed dial didnt work and no number was provided. Ok hotel but not a luxury experience in any way.

We got an earlier check in, thanks for that. The hotel location is very far from Paris center, whatever transport you use. I did not like the neighborhood where the hotel is located, it is very noisy, and there is nothing interesting. Breakfast was boring, not a very big selection. Most of the staff are disinterested in the guests, except for the woman at breakfast, who checks many times if your room has a paid breakfast :) On the third day of our stay, she acted as if she was seeing us for the first time, so she checked the room number again, it was tiring for me.

Good stay. Just need to improve the coffee and offer milk in rooms