Novotel Paris 20 Belleville 4 stars

Customer review rating (ALL Rating) 4.4/5 1,082 reviews

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Description

Hotel extras

  • 4-star Green Key certified hotel, with a hip urban chic atmosphere

  • Modern rooms for up to 2 adults and 2 children

  • Restaurant in Belleville with terrace and Grab'N Go coffee shop

  • Opposite Couronnes station (metro line 2) for exploring Paris

  • Paid, covered, private parking garage

Our accommodation(s)

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Hotel location

Novotel Paris 20 Belleville

64 74 Boulevard De Belleville
75020 PARIS
France

GPS:48.869519, 2.380138

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,082 reviews

Customer review rating 5.0/5

Thabo M. Couples - Confirmed reviews ALL

Staff were lovely and friendly. Hotel was nice and cleane

Dear Thabo, Thank you very much for taking the time to share your wonderful feedback and for awarding us a perfect score of 10/10. We are delighted to read that you enjoyed your room, our convenient location, and especially the friendliness of our team. Your kind words about the cleanliness of the hotel are greatly appreciated and will be shared with our staff, who will be very proud to read them. It was a pleasure welcoming you to the Novotel Paris 20 Belleville, and we truly hope to have the opportunity to welcome you back again very soon. Kind regards, The Novotel Paris 20 Belleville Team

Customer review rating 4.5/5

Raja S. Families - Confirmed reviews ALL

Well located next to metro, good breakfast

Dear Raja S., Thank you very much for your positive rating and for taking the time to share your feedback. The entire team at Novotel Paris 20 Belleville is delighted to hear that you appreciated our convenient location next to the metro as well as our breakfast. We look forward to welcoming you again on your next stay in Paris. Kind regards, The Novotel Paris 20 Belleville Team

Customer review rating 3.5/5

Djoni A. Couples - Confirmed reviews ALL

Nice experience, close to a metro station and some restaurants. Very good breakfast.

Dear Djoni, Thank you for sharing your feedback following your stay at Novotel Paris 20 Belleville. We are pleased to hear that you enjoyed our location, the proximity to the metro and restaurants, as well as the quality of our breakfast. Your kind words about our staff are also greatly appreciated. We regret that the air conditioning and towel rail were not working properly during your stay. Please be assured that your comments have been shared with our technical team to improve these facilities. We look forward to welcoming you back to Novotel Paris 20 Belleville for an even more enjoyable stay. Kind regards, The Novotel Paris 20 Belleville Team

Customer review rating 2.0/5

Cyril L. Families - Confirmed reviews ALL

Staff incompetent

Cher Cyril, Nous sommes sincèrement désolés que votre expérience lors du check-in et du check-out au Novotel Paris 20 Belleville n’ait pas été satisfaisante et que vous ayez rencontré des difficultés avec notre personnel. Votre retour est pris très au sérieux et nous travaillons à améliorer la formation et l’organisation de notre équipe afin d’offrir un accueil plus efficace et agréable à nos clients. Nous espérons avoir l’occasion de vous accueillir à nouveau et de vous offrir une expérience bien meilleure. Cordialement, L’équipe du Novotel Paris 20 Belleville

Customer review rating 3.5/5

Ilan J. Families - Confirmed reviews ALL

We had a very enjoyable stay at the Novotel Paris in Belleville which is in a great location & the rooms were well maintained, spacious & comfy. The thing that detracted from a great hotel experience was the breakfast which was chaos - not enough tables to seat all the guests, not enough staff to clear the tables that became free to sit the guests waiting, not enough food for the no of guests. Only one coffee machine worked, which led to long queues at the coffee station. The poor man running the breakfast operation was completely over his head and couldn't cope. We were there for 3 nights after Xmas and it was the same each morning which was a very stressful start to the day.

Dear Ilan, Thank you for sharing your detailed feedback following your stay at Novotel Paris 20 Belleville. We are delighted to hear that you enjoyed the comfort and spaciousness of your room and appreciated our convenient location. However, we sincerely apologize for the difficulties you experienced during breakfast. We fully understand how the limited seating, insufficient staff, lack of available food, and only one working coffee machine affected the start of your day. Your feedback has been shared with our team, and we are actively working to improve the organization and service at breakfast to ensure a smoother and more enjoyable experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable stay. Kind regards, The team at Novotel Paris 20 Belleville

Other web-users rate our hotel

  • 788 reviews 8.7/10 Location
  • 986 reviews 7.6/10 Room
  • 950 reviews 8.4/10 Service
  • 12 reviews 7.9/10 WiFi
  • 446 reviews 7.2/10 Breakfast
  • 429 reviews 8.9/10 Cleanliness
  • 284 reviews 6.1/10 Food

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