Novotel Paris 20 Belleville 4 stars

Customer review rating (ALL Rating) 4.4/5 1,156 reviews

Novotel Paris 20 Belleville - Image 1
Novotel Paris 20 Belleville - Image 2
Novotel Paris 20 Belleville - Image 3
Novotel Paris 20 Belleville - Image 4

Description

Hotel extras

  • 4-star Green Key certified hotel, with a hip urban chic atmosphere

  • Modern rooms for up to 2 adults and 2 children

  • Coffee, cocktails and seasonal bites on the terrace

  • Opposite Couronnes station (metro line 2) for exploring Paris

  • Paid, covered, private parking garage

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Paris 20 Belleville

64 74 Boulevard De Belleville
75020 PARIS
France

GPS:48.869519, 2.380138

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

COFFEE SHOP GRAB N GO

Satisfy your cravings any time at Grab N Go, our trendy, green, tech-friendly coffee shop. Eat in or take away, relax on the terrace or work in peace. For resting, sharing and tasty treats in Belleville.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,156 reviews

Customer review rating 5.0/5

Gabriel M. G. Couples - Confirmed reviews ALL

Dear Gabriel M. G., Thank you for your kind words regarding our welcoming team and their helpfulness. We are delighted to be your preferred hotel in Paris and look forward to your next visit. Best regards, Novotel Paris 20 Belleville

Customer review rating 4.0/5

Rinku M. Families - Confirmed reviews ALL

Dear Ms. M., Thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed your spacious room and appreciated our team’s responsiveness when changing rooms. However, we sincerely apologize for your disappointing breakfast experience. We fully understand your frustration regarding the lack of replenishment, the long wait for bread and glasses, and the slow service. This is not the standard of service we aim to provide. Your comments have been taken seriously and will be shared with our breakfast team to improve the organization, service, and replenishment of the buffet. We also appreciate your loyalty as an ALL – Silver member and hope to have the pleasure of welcoming you back in the future for a much-improved experience. Kind regards, KAZI, Chef De Brigade

Customer review rating 4.5/5

W. W. L. Families - Confirmed reviews ALL

Dear Ms. L., Thank you very much for taking the time to share your wonderful feedback following your stay at Novotel Paris 20 Belleville. We are delighted to hear that you enjoyed the comfort of our beds, our breakfast, and especially the warm and accommodating service provided by our team. We are also pleased that we were able to accommodate your requests and offer you a late check-out. We will be sure to share your kind words with Badreddine. He will be delighted to know that his helpfulness and dedication contributed to making your stay more enjoyable. Thank you once again for your recommendation. We look forward to welcoming you back to Paris for another pleasant stay. Kind regards, Kazi Chef de Brigade Novotel Paris 20 Belleville

Customer review rating 2.5/5

Philippe D. Families - Confirmed reviews ALL

Bonjour Monsieur D., Nous vous remercions d’avoir pris le temps de partager votre retour suite à votre séjour parmi nous. Nous sommes ravis de lire que vous avez apprécié la propreté de nos chambres ainsi que notre emplacement, avec un accès facile aux transports en commun. Cependant, nous regrettons sincèrement que plusieurs aspects de votre expérience n’aient pas été à la hauteur de vos attentes, notamment votre arrivée, l’accueil reçu à la réception et l’organisation de nos services. Votre commentaire concernant l’attente à la réception et l’attitude de notre équipe a bien été pris en compte. L’accueil de nos clients, et particulièrement de nos membres ALL Platinum, doit toujours refléter les standards de qualité et d’attention attendus d’une marque comme Novotel. Nous allons renforcer nos échanges avec l’équipe afin d’améliorer la prise en charge de nos clients dès leur arrivée. Nous sommes également désolés que le service du petit-déjeuner ait été perturbé par des opérations de nettoyage pendant votre repas. Nous allons revoir l’organisation de ces tâches afin de préserver au mieux le confort et la tranquillité de nos clients. Nous vous remercions également pour vos remarques constructives concernant le renforcement de l’équipe en réception et la formation de nos collaborateurs. Elles nous permettent de continuer à progresser. Nous espérons avoir l’opportunité de vous accueillir de nouveau afin de vous offrir une expérience davantage conforme à vos attentes et à l’image de Novotel. Bien cordialement, Novotel Belleville

Customer review rating 3.0/5

Mayanthi N. Families - Confirmed reviews ALL

Other web-users rate our hotel

  • 748 reviews 8.3/10 Location
  • 966 reviews 7.3/10 Room
  • 856 reviews 7.9/10 Service
  • 13 reviews 3.1/10 WiFi
  • 428 reviews 7.4/10 Cleanliness
  • 421 reviews 6.9/10 Breakfast
  • 232 reviews 5.5/10 Food

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Paris Hotels