Mercure Paris Bastille Marais hotel

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Mercure Paris Bastille Marais hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 747 reviews

ALLSAFE approved hotel

Mercure Paris Bastille Marais hotel
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Description

Hotel extras

  • Hotel in the center of Paris

  • Certified ALLSAFE by Bureau Veritas

  • Peaceful interior terrace

  • Rooms available for 3 people

  • 24-hour drinks and snacks service

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

We offer different categories of rooms to suit different tastes. All our rooms have the same elegance and simplicity but offer different ambiances. Our Standard Rooms provide a comfortable and cozy atmosphere with drawings by Ingres. The Privilege Rooms are spacious and light with a wide range of services and views over Paris and Sacré Coeur.

Hotel location

Mercure Paris Bastille Marais hotel

53 rue Richard Lenoir
75011 Paris
France

Fax: +33 1 44 64 96 92

  • PLACE LEON BLUM:  61 VOLTAIRE

  • VOLTAIRE:  46 - 56 VOLTAIRE

  • VOLTAIRE/PLACE LEON BLUM:  69 VOLTAIRE

  • VOLTAIRE:  9 VOLTAIRE, Exit 3

  • By plane

    PARIS ORLY At 19km / 11.81 miles

  • By plane

    ROISSY CDG At 30km / 18.64 miles

  • By train

    GARE DE LYON At 1.7km / 1.06 miles

  • By train

    GARE DU NORD At 4km / 2.49 miles

GPS:48.857251, 2.380612

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar

Non contractual photo

Our guest reviews for
Mercure Paris Bastille Marais hotel

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  747 reviews

TripAdvisor Rating  4.0/5  735 reviews

Certificate of excellence 2022

Clean hotel

Customer review rating 5.0/5

Deepa23 Families - Confirmed reviews ALL

Rooms are small but that is expected in Paris! Clean rooms and staff were friendly, i just found the location slightly away from central Paris, I Ubered mostly with kids but Metro is just at the door step!

Dear Predeepa V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Assistant accommodation manager

Well located and comfortable hotel.

Customer review rating 4.0/5

Su Business - Confirmed reviews ALL

I asked for a quiet room and I was put right next to the elevator where I could hear the elevator door all night.

Dear Mrs M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I am happy to have been able to contribute to your satisfaction in the morning reception. Nevertheless, we would like to apologise for the allocation of your room and for not respecting your particular request. Please be assured that we strive to ensure your satisfaction and we take your feedback seriously. Thank you again for sharing your experience, we hope that despite this, we will have the pleasure of welcoming you back very soon. Sincerely, Thomas Accommodation Manager Assistant

Close to metro but quiet. Good breakfast choices

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

After 3 years it was good to see a familiar face (Charly) at the desk. Quiet room request was good choice (604). Friendly staff. Check in (online) and check out we’re easy

Nice Hotel

Customer review rating 4.0/5

A. Families - Confirmed reviews ALL

Pleasent hotel, well located in walking distance to everything, but also close to metro. The room was quiet and OK and breakfast was fine.

Excellent Stay

Customer review rating 5.0/5

Louise S. Solo - Confirmed reviews ALL

Warm friendly welcome. The staff are extremely courteous and exceptionally helpful. The rooms are comfortable. The breakfast was very good with a wide selection of hot and cold produce. The hotel was well situated for my stay.

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Prima

Very clean and the best hotel staff ever.

Customer review rating 5.0/5

Jennifer S. Couples - Confirmed reviews ALL

Staff helped us so much and was so friendly. The location was great and the breakfast was very good a bit pricey, but very good.

Great staff and location, nice breakfast but bugs in room

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Staff was very nice and helpful. Location was perfect. we enjoyed the breakfast but there were small white bugs in the rug near and under the night table on the window side. Room 407

Very friendly staff

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

We really enjoyed our stay. The hotel was clean and in a great location. The breakfast was excellent and the staff were very friendly.

Good location

Customer review rating 4.0/5

Samantha G. Couples - Confirmed reviews ALL

Friendly staff, great room with nice view on the 8th floor. The bed was a bit hard for my taste. The breakfast was ok, the eggs and bacon could be fresher. Other than that, I would stay here again.

Overall good experience

Customer review rating 4.0/5

C. Business - Confirmed reviews ALL

People had very good behaviour. Even if we did not use so much services, we limited our stay to the room and breakfast, we had a good experience. The room was clean, well maintained and refurbished (it is not so common in Accor hotels). Two pain points identified were: - Not enough staff for breakfast. We had the same experience in many places (Tours, Paris area etc.). It has to be addressed. - To much noise from other rooms. We felt vibration from the room above us.

Excellent stay, very reasonable,great location

Customer review rating 5.0/5

Ash Couples - Confirmed reviews ALL

Room was perfect. Comfy bed and spacious for the standard room. Located right beside the metro voltaire on line 9. Lots of lovely cafés, restaurants and shops beside the hotel. I would definitely stay there again in Paris.

Hidden gem: just enough of everything to make it exceptional.

Customer review rating 5.0/5

Lori S. Couples - Confirmed reviews ALL

Repeat stay for us in this well-appointed gem with all the amenities one could ask for and then some. Quiet, comfortable and luxuriously appointed the room is an oasis of calm to refuel after delirious days of combing Parisian streets. Staff was exceptional (shout out to Charlie at front desk): the cleaning crew thorough and other staff competent and helpful.

Customer review rating 4.5/5

Stephanie V. L. Couples - Confirmed reviews ALL

Charly was the best! So patient and helpful the entire time! The rest of the staff was so nice and helpful too!

Large room, quite, very clean, good breakfast buffet

Customer review rating 4.5/5

Nicolas Families - Confirmed reviews ALL

We enjoyed the large room, the cleanliness, the quietness (good windows!). All good. Welcoming staff at reception + breakfast room. Breakfast buffet is not cheap (cheaper if you book an offer with the room) but is very exhaustive (sweet, salty etc) and worth the price.

Dear Nicolas J., Thank you so much for taking the time to share your experience following your stay at the Mercure Bastille Marais. We are delighted to read that you greatly enjoyed it! We are particularly touched by your comments on the kindness of our team, be sure that your remarks will be passed into them. We hope to have the pleasure to welcome you back in a near future. Sincerely, Marine Buisson Calafat Room division manager

No needs left unmet

Customer review rating 5.0/5

Juliet Couples - Confirmed reviews ALL

Nice neighborhood, yet very central. We didn't take the breakfast but there were many cafes and boulangeries around. Like all Mercure hotels, the hotel met all our needs adequately for us to enjoy Paris to the max.

Dear Juliet I., Thank you so much for taking the time to share your experience following your stay at the Mercure Bastille Marais. We are delighted to read that you greatly enjoyed it and hope to have the pleasure to welcome you back in a near future. Sincerely, Marine Buisson Calafat Room division manager

Lovely stay

Customer review rating 4.5/5

Tuula Solo - Confirmed reviews ALL

I had a privilege room that had wonderful views over the rooftops of Paris. The hotel is well located, a lot of bars and restaurants around and a metro station next to the hotel. The staff is very friendly.

Decent hotel in nice area

TripAdvisor rating 4.0/5

yorkh651 Business - TripAdvisor review

The hotel also has the small rooms typical for Paris, but is nice and clean. I got a room to the backside on upper floor and slept very well. Staff was very friendly and attentive and spoke good English.

A one night stay

TripAdvisor rating 4.0/5

fraserb549 TripAdvisor review

A very pleasant and friendly hotel right next to a Metro station which makes it very easy to get to and from. Very nice room and good breakfast. It is right next to a square which has plenty of shops and bistros, a couple of which we thought were very good.

Dear guest, We thank you for taking the time to share your experience following your stay at the Mercure Bastille Marais, and for your very positive comments. We are delighted to read that you greatly enjoyed your stay, and more particularly your room and the breakfast service. We do hope to have the pleasure to welcome you back in a near future. Best regards, Marine Buisson Calafat Responsable hébergement

Europe Christmas holiday

TripAdvisor rating 5.0/5

nigelpeart2020 Friends getaway - TripAdvisor review

Lovely hotel, staff very helpful would stay again, rooms were a great size, maybe we were lucky and was allocated a good one, but a great experience even though there were some demonstrations about the trains, never felt threatened at all close to some lovely restaurants too

Dear guest, Thank you so much for taking the time to share your experience following your stay at the Mercure Bastille Marais. We are very happy to read that you spent a great Christmas holiday! We are particularly touched by your feedback about the kindness et professionalism of our team. Be sure that your remarks will be passed into them. We hope to have the pleasure to welcome you back in a near future. Best regards, Marine Buisson Calafat Responsable hébergement

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