Mercure Paris Bastille Marais hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 772 reviews

Mercure Paris Bastille Marais hotel - Image 1
Mercure Paris Bastille Marais hotel - Image 2
Mercure Paris Bastille Marais hotel - Image 3
Mercure Paris Bastille Marais hotel - Image 4

Description

Hotel extras

  • Completely renovated hotel, combining comfort and elegance

  • Exceptional location in the heart of Paris

  • Spaces dedicated to coworking and meetings

  • Quiet interior terrace, a true "hidden gem" to unwind

  • Sports classes led by Circle Movement coaches

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Paris Bastille Marais hotel

53 rue Richard Lenoir
75011 PARIS
France

GPS:48.857251, 2.380612

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

2 breakfasts

Extend your visit with our varied buffet breakfast from 6:30am and make yourself comfortable in our breakfast room, which has been completely renovated to offer a modern, bright and friendly space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  772 reviews

Customer review rating 5.0/5

Maud S. Couples - Confirmed reviews ALL

Dear Maud, The entire team is deeply touched by your comments; we thank you and are delighted that you enjoyed your stay with us. We look forward to welcoming you back. Best regards, Souweine Solène General Manager

Customer review rating 5.0/5

Frederic F. Couples - Confirmed reviews ALL

Dear Mr. F., Thank you very much for your fantastic review. We are delighted to know that you enjoyed our location and our rooms, and we are especially touched by your kind words about our team. Knowing that our staff helped make your stay truly memorable is the greatest reward for us. We look forward to welcoming you back very soon. Tiphaine Receptionist

Customer review rating 4.0/5

Isidro D. Business - Confirmed reviews ALL

Buenos días, Le agradecemos que se haya tomado la molestia de compartir su experiencia. Nos alegra mucho saber que ha quedado satisfecho con su alojamiento. Nuestro equipo y todo salió muy bien durante su estancia, desde el registro de entrada hasta su salida transmitiremos sus elogios a todo el personal, que estará encantado de recibirlos. También le agradecemos su comentario sobre la relación calidad-precio Esperamos volver a darle la bienvenida en su próxima estancia en París! Atentamente, Liliana

Customer review rating 5.0/5

Laura K. Solo - Confirmed reviews ALL

Dear Laura, Thank you very much for taking the time share such a detailed review of your stay with us. We are delighted to read that you enjoyed our convenient location, the comfort of your room, our breakfast selection, and especially the warm welcome and assistance provided by our front desk team. It is particularly rewarding to know that your early check-in after a long-haul flight helped make you arrival more comfortable. We also appreciate your kind words regarding the cleanliness of the hotel and the team member who assisted you during your stay and arranged your taxi. We will be sure to share your compliments with the entire team. At the same time, we are sorry to learn that you experienced some noise during the night. We understand how important a peaceful night’s sleep is and regret any inconvenience this may have caused. Thank you again for your wonderful feedback and recommendation. We hope to have the pleasure of welcoming you back at the Mercure Paris Bastille Marais on your next visit to Paris. Kind Regards, Tiphaine Receptionist

Customer review rating 2.0/5

Marissa A. Couples - Confirmed reviews ALL

Dear Marissa, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our location, the comfort of our beds, the air conditioning, and the amenities available both in the room and in the lobby. However, we are sorry to learn that your experience with our front desk team did not fully meet your expectations. Providing warm and attentive service is very important to us, and we regret that we did not leave a better impression during your stay. Regarding the room, please note that our rooms are not all configured in the same way and can vary in layout and size. Should you choose to stay with us again, we encourage you to let us know your preferences before your arrival. We will be happy to do our very best to accommodate your requests, subject to availability. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable experience. Kind regards, Tiphaine Receptionist

Other web-users rate our hotel

  • 371 reviews 9.6/10 Location
  • 513 reviews 7.3/10 Room
  • 567 reviews 9.4/10 Service
  • 218 reviews 8.6/10 Breakfast
  • 173 reviews 9.4/10 Cleanliness
  • 139 reviews 7.8/10 Amenities
  • 7 reviews 6.9/10 Sustainability
  • 5 reviews 10/10 Wellness Area

Powered by Trustyou

Frequently asked questions

Our other establishments nearby