Mercure Paris Bastille Marais hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 727 reviews

Best price
guarantee
Mercure Paris Bastille Marais hotel - Image 1
Mercure Paris Bastille Marais hotel - Image 2
Mercure Paris Bastille Marais hotel - Image 3
Mercure Paris Bastille Marais hotel - Image 4
53 rue Richard Lenoir, 75011 PARIS, France

Description

Hotel extras

  • Completely renovated hotel, combining comfort and elegance

  • Exceptional location in the heart of Paris

  • Spaces dedicated to coworking and meetings

  • Quiet interior terrace, a true "hidden gem" to unwind

  • Sports classes led by Circle Movement coaches

Our accommodation(s)

Hotel location

Mercure Paris Bastille Marais hotel

53 rue Richard Lenoir
75011 PARIS
France

GPS:48.857251, 2.380612

Telephone
Fax +33 1 44 64 96 92

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

2 breakfasts

Extend your visit with our varied buffet breakfast from 6:30am and make yourself comfortable in our breakfast room, which has been completely renovated to offer a modern, bright and friendly space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  727 reviews

Customer review rating 4.0/5

Kylie G. Friends - Confirmed reviews ALL

Grateful for the early check-in opportunity! We arrived early AM and had the opportunity to wander the local market for a while as our room was being made ready.

Dear Kylie, Thank you for your kind review. We are delighted to hear that you appreciated the early check-in and our location. Your praise is a real source of motivation for our entire team, who strive to ensure a memorable experience for each of our guests. We will be sure to share your feedback with the whole team. We look forward to welcoming you on your next visit to Paris. Tiphaine Receptionist

Customer review rating 4.5/5

Ian J. Couples - Confirmed reviews ALL

Stayed in a privilege room, great views. Staff were very friendly and helpful. Lounge area with coffee were great. Needs to have glasses in room as plastic cups in bathroom were not transferable. Bedding and pillows good. Breakfast was good

Dear Ian, Thank you very much for your kind review and for sharing your experience with us. We are delighted to read that you enjoyed our modern hotel, the beautiful view from your Privilege Room, as well as the friendliness and helpfulness of our team. It is also wonderful to know that you appreciated the lounge area, the bedding, and our breakfast. We hope to have the pleasure of welcoming you again very soon in Paris. Kind Regards, Tiphaine Receptionist

Customer review rating 3.0/5

Martine N. Families - Confirmed reviews ALL

Correct

Bonjour Madame N., Nous vous remercions d'avoir pris le temps de partager votre retour suite à votre séjour au Mercure Paris Bastille Marais. Nous sommes toutefois désolés de constater que votre expérience n'a pas été entièrement à la hauteur de vos attentes. N'hésitez surtout pas à nous faire part de vos remarques ou suggestions : elles sont précieuses et nous aident à continuer à améliorer la qualité de nos services et de l'expérience que nous proposons à nos clients. Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement lors d'un futur séjour à Paris. Tiphaine Réceptionniste

Customer review rating 5.0/5

Christopher P. Couples - Confirmed reviews ALL

We really enjoyed our stay in this comfortable hotel. The overall ambience was relaxing. Good facilities. The staff were welcoming, pleasant and very helpful. We will certainly make a return visit to this hotel.

Dear Christopher, Thank you very much for your wonderful feedback. We are truly delighted to know that you enjoyed the relaxing atmosphere of the hotel and appreciated our facilities. Your kind words about our wecloming and helpful team mean a lot to us. It would be a real pleasure to welcome you back again during your next visit to Paris. Warm Regards, Tiphaine Receptionist

Customer review rating 4.0/5

David B. Couples - Confirmed reviews ALL

The team at this hotel was outstanding. They provided a warm greeting and helped us with an umbrella when it started to rain. Bravo to your team at this hotel. The room was undersized for what we paid.

Dear David, Thank you very much for your kind words about our team. We are delighted to hear that you appreciated the warm welcome and the assistance provided during the rain — your compliments will certainly be shared with the staff. We also appreciate your feedback regarding the room size. We understand that comfort and value are important, and we are sorry that the room did not fully meet your expectations for the price paid. Your comments are very valuable and help us continue improving the guest experience. We hope to have the pleasure of welcoming you again in the future. Kind regards Charly

Other web-users rate our hotel

  • 351 reviews 9.6/10 Location
  • 485 reviews 7.2/10 Room
  • 529 reviews 9.5/10 Service
  • 214 reviews 8.6/10 Breakfast
  • 167 reviews 9.5/10 Cleanliness

Powered by Trustyou

Our other establishments nearby