Mercure Paris Bastille Marais hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 812 reviews

Mercure Paris Bastille Marais hotel - Image 1
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Description

Hotel extras

  • Completely renovated hotel, combining comfort and elegance

  • Exceptional location in the heart of Paris

  • Spaces dedicated to coworking and meetings

  • Quiet interior terrace, a true "hidden gem" to unwind

  • Sports classes led by Circle Movement coaches

Our accommodation(s)

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Room 1

Hotel location

Mercure Paris Bastille Marais hotel

53 rue Richard Lenoir
75011 PARIS
France

GPS:48.857251, 2.380612

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

2 breakfasts

Extend your visit with our varied buffet breakfast from 6:30am and make yourself comfortable in our breakfast room, which has been completely renovated to offer a modern, bright and friendly space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  812 reviews

Customer review rating 5.0/5

Simona S. Families - Confirmed reviews ALL

Chère Simona, Nous vous remercions pour vos commentaires suite à votre séjour au Hôtel Mercure Paris Bastille Marais. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Restez connecté(e), "likez & partagez" notre page Facebook : www.facebook.com/MercureParisBastilleMarais Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Charly LUTCHMADU Chef de Réception

Customer review rating 5.0/5

Raphael C. Families - Confirmed reviews ALL

Bonjour Nous vous remercions d'avoir pris le temps de nous contacter suite à votre séjour. Nous vous remercions pour votre compliments sur l'accueil et l'attention de notre équipe nous touchent sincèrement et seront partagé avec l'ensemble de notre équipe. Nous sommes également ravis que vous avez apprécié la localisation de l'établissement. Nous espérons vous accueillir de nouveau lors de votre prochain séjour à Paris. Bien cordialement, Liliana Réceptionniste

Customer review rating 2.0/5

Natalie D. Couples - Confirmed reviews ALL

Dear Natalie, Thank you for taking the time to share your experience at the Hôtel Mercure Paris Bastille Marais. I am truly sorry that your stay did not meet your expectations, and please accept my sincerest apologies for the inconvenience caused. We are particularly sorry that you were woken by the fire alarm due to a hair dryer. We fully understand how unpleasant and disruptive this must have been, especially during your stay. At Mercure, we strive to provide a high standard of service and a comfortable experience for every guest. Your feedback is therefore very important to us. Please rest assured that we are taking the necessary measures to address this issue and prevent such an incident from happening again. Thank you once again for bringing this matter to our attention. We sincerely hope to have the opportunity to welcome you again and provide you with the experience you deserve. Sincerely, Charly LUTCHMADU Front Office Manager

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Dean G. Solo - Confirmed reviews ALL

Dear M. DEAN G., We very much appreciate your comments regarding your stay at Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charly LUTCHMADU Front Office Manager

Other web-users rate our hotel

  • 388 reviews 9.6/10 Location
  • 538 reviews 7.3/10 Room
  • 607 reviews 9.5/10 Service
  • 232 reviews 8.2/10 Breakfast
  • 178 reviews 9.3/10 Cleanliness
  • 7 reviews 6.4/10 Sustainability

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