Mercure Paris Bastille Marais hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 730 reviews

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Mercure Paris Bastille Marais hotel - Image 1
Mercure Paris Bastille Marais hotel - Image 2
Mercure Paris Bastille Marais hotel - Image 3
Mercure Paris Bastille Marais hotel - Image 4
53 rue Richard Lenoir, 75011 Paris, France

Description

Hotel extras

  • Hotel in the center of Paris

  • Warm and professional welcome

  • Peaceful interior terrace

  • Rooms available for 3 people

  • 24-hour drinks and snacks service

Our accommodation(s)

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Hotel location

Mercure Paris Bastille Marais hotel

53 rue Richard Lenoir
75011 Paris
France

GPS:48.857251, 2.380612

Telephone
Fax +33 1 44 64 96 92

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

2 breakfasts

Tuck into our extensive buffet breakfast served from 6:30am. Settle yourself comfortably in one of the spacious baroque-style seats overlooking a scene from an 18th Century ball.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  730 reviews

TripAdvisor Rating  4.0/5  790 reviews

Well located

Customer review rating 4.5/5

Steve H. Families - Confirmed reviews ALL

Dear Mr. H., Thank you for your feedback! We\'re glad you found our hotel clean and our team welcoming. We regret that you didn\'t receive the water bottle as stated on our website and understand how this could be disappointing. We will look into this to ensure clearer communication moving forward. We truly appreciate your stay and hope to have the pleasure of welcoming you again for an even smoother experience. Best Regards, Tiphaine Receptionist.

Excellent

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Madame S., Un immense merci pour votre fidélité et votre gentil commentaire ! Nous sommes ravis de savoir que chaque séjour parmi nous est une belle expérience pour vous. Toute notre équipe se réjouit de vous accueillir et de contribuer à rendre vos séjours aussi agréables que possible. A très bientôt pour un nouveau moment de plaisir chez nous ! Tiphaine Réceptionniste

Well located in a popular part of down town Paris

Customer review rating 4.0/5

Wpnfm-fm Business - Confirmed reviews ALL

Hello, We are glad to hear that your stay with us went well. Thank you for the compliments about our breakfast and the cleanliness of our rooms as well as our convenient location. Your satisfaction is our priority! We hope to see you again soon! Kind Regards, Emy

Good stay

Customer review rating 4.5/5

Brigita Solo - Confirmed reviews ALL

Dear Guest, It is a pleasure to hear you enjoyed your stay. We thank you for the compliments about our location as well as our breakfast. We are glad to know that you like our new water bottle system. Your satisfaction is our priority. We apologise for the non convenient paper cups. We would have been more than delighted to give you a proper one. Hoping to see you soon for a stay that will meets your expetation. Kind Regards, Emy

Not 4* by any stretch of the imagination

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Dear Customer, We thank you for your return. We are sincerely sorry to learn that your stay did not live up to your expectations. We take note of your comments regarding the condition of the hotel and the quality of our bedding. Rest assured that we are continually working to improve our services and facilities to provide an experience worthy of the Mercure brand. Sincerely Lili Mornet Vekua H7… Room division manager

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Other web-users rate our hotel

  • 389 reviews 9.6/10 Location
  • 508 reviews 6.2/10 Room
  • 498 reviews 9.2/10 Service
  • 330 reviews 4.7/10 Comfort
  • 240 reviews 8.2/10 Breakfast
  • 176 reviews 8.5/10 Cleanliness
  • 71 reviews 4.6/10 Value
  • 71 reviews 3.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.