Mercure Paris Bastille Marais hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 794 reviews

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Mercure Paris Bastille Marais hotel - Image 1
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Mercure Paris Bastille Marais hotel - Image 4
53 rue Richard Lenoir, 75011 PARIS, France

Description

Hotel extras

  • Completely renovated hotel, combining comfort and elegance

  • Exceptional location in the heart of Paris

  • Spaces dedicated to coworking and meetings

  • Quiet interior terrace, a true "hidden gem" to unwind

  • Sports classes led by Circle Movement coaches

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Paris Bastille Marais hotel

53 rue Richard Lenoir
75011 PARIS
France

GPS:48.857251, 2.380612

Telephone
Fax +33 1 44 64 96 92

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

2 breakfasts

Extend your visit with our varied buffet breakfast from 6:30am and make yourself comfortable in our breakfast room, which has been completely renovated to offer a modern, bright and friendly space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  794 reviews

Customer review rating 4.5/5

Karsten H. Families - Confirmed reviews ALL

Dear Karsten, Thank you very much for taking the time to share your experience following your stay at the Mercure Paris Bastille Marais. We are delighted to hear that you appreciated our location, the cleanliness of the hotel and, above all, the warm welcome and helpfulness of our team. Your comment regarding the friendliness of our staff means a great deal to us, and we will be sure to pass it on to the whole team. We would also like to thank you for your comment regarding the size of the rooms. Situated in the heart of Paris, our hotel offers rooms of a size typical of Parisian hotels. We are, however, pleased that you were able to share your advice regarding the street-facing rooms, which do indeed benefit from plenty of natural light depending on their location. It was a pleasure to welcome you, and we hope to have the opportunity to welcome you back very soon during a future stay in Paris. Kind regards, Tiphaine Receptionist

Customer review rating 5.0/5

Stephanie H. Families - Confirmed reviews ALL

Dear Stephanie, Thank you so much for your wonderful review. We are delighted to know that you enjoyed your stay and that our team, the comfort of your room and our location made your visit to Paris such a pleasant experience. A very special thank you for your kind words about Liliana. She will be thrilled to know that her help in reuniting your son with his cuddly toy made such a positive impression. We will be sure to share your lovely message with her and the rest of the team. We truly look forward to welcoming you back on your next visit to Paris! Warm regards, Tiphaine Receptionist

Customer review rating 5.0/5

John O. Solo - Confirmed reviews ALL

Dear John, Thank you very much for your detailed and thoughtful review. We are delighted that you enjoyed the comfort of your room, our location and, above all, the friendliness and efficiency of our reception and breakfast teams. Your kind words about our reception staff, including the night receptionist, mean a great deal to us, and we will be pleased to share your compliments with them. We also appreciate your honest feedback regarding our breakfast selection. We are sorry that it did not meet your expectations, especially compared with your previous experiences. Your comments regarding the variety, coffee and bread selection are valuable and will be shared with our team as we continually work to improve our guests' experience. We hope to have the pleasure of welcoming you back on your next visit to Paris. Kind regards, Tiphaine Receptionist

Customer review rating 4.0/5

Edwin D. Friends - Confirmed reviews ALL

Hello, We thank you for taking the time to give us a review about your stay. We are delighted to know that you appreciated our team, our location, and the recent improvements to the hotel. Regarding the mini-bar that we no longer provide in the rooms, don't hesitate to solicitate the reception if you need to keep something refrigerate. Our reception team is available 24/7 and would be pleased to help you. We also appreciate your comments and what would be a good addition to the hotel about our breakfast which we apologise for and our fitness room, and we will share your impression to improve our guest's experience. Don't hesitate to tell us more at: H7… We hope to host you again during your next trip to Paris! Kind Regards, Emy

Customer review rating 4.0/5

Julia S. Solo - Confirmed reviews ALL

Hi Thank you for choosing our hotel for your stay in Paris. We appreciate for taking the time to write us your experience and we're delighted to hear that you had a great stay and enjoyed the decoration and furniture which it was renovated early this year as well our lovely breakfast. We do apologize if your check-in it was not at your expectations as our hotel have changing rooms also what could’ve been offered you. We truly appreciate your words and hope to welcome back for another stay in Paris. Liliana Réceptionniste

Other web-users rate our hotel

  • 375 reviews 9.7/10 Location
  • 524 reviews 7.4/10 Room
  • 590 reviews 9.5/10 Service
  • 227 reviews 8.7/10 Breakfast
  • 172 reviews 9.6/10 Cleanliness
  • 142 reviews 7.7/10 Amenities
  • 118 reviews 9/10 Vibe
  • 56 reviews 8.5/10 Food

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