Mercure Paris Bastille Marais hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 746 reviews

Mercure Paris Bastille Marais hotel - Image 1
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Description

Hotel extras

  • Hotel in the center of Paris

  • Warm and professional welcome

  • Peaceful interior terrace

  • Rooms available for 3 people

  • 24-hour drinks and snacks service

Our accommodation(s)

Hotel location

Mercure Paris Bastille Marais hotel

53 rue Richard Lenoir
75011 Paris
France

GPS:48.857251, 2.380612

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

2 breakfasts

Non contractual photo

Tuck into our extensive buffet breakfast served from 6:30am. Settle yourself comfortably in one of the spacious baroque-style seats overlooking a scene from an 18th Century ball.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  746 reviews

TripAdvisor Rating  4.0/5  786 reviews

great hotel not too expensive for nParis. Good value.

Customer review rating 5.0/5

M. Couples - Confirmed reviews ALL

Nice weekend stay.

Dear VICTORIA M., We very much appreciate your amazing comment regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tiphaine Receptionist.

Customer review rating 5.0/5

B. Business - Confirmed reviews ALL

charly est formidable

Dear CLOTHILDE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charly LUTCHMADU Merci

Convenient situation

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Comfortable, convenient, clean

Dear IAN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tiphaine Receptionist

Nice Stay!

Customer review rating 4.5/5

Alena S. Friends - Confirmed reviews ALL

All team were very nice and attentive! Breakfast quite homie, the room view were up to the city vibe if you're first time in Paris, loved it. Location is great, very Parisian atmosphere and tons of brasseries with nice selection around. Were pretty easy to commute via metro to all touristic locations.

Dear Alena, We are so thankfull for your wonderfull comment on your stay, the breakfast and the confort of your room. The team looks foward to have you again in our hotel. Thank you for trusting us for your first time in Paris at the Mercure Paris Bastille Marais. Best regards, Emy

Staff great. Hotel in need of refurbishment

Customer review rating 2.5/5

Dr. S. M. Couples - Confirmed reviews ALL

Staff were extremely pleasant. The hotel is rather run down. It was clean though. Room was too small and old fashioned. Sheets and bedding good. Bathroom good

Dear Mr S. M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Bastille Marais. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures and we are working on and the hotel will be refurbished soon. Actually we don't have the exact dates. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charly LUTCHMADU Front Office Manager

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Other web-users rate our hotel

  • 383 reviews 9.5/10 Location
  • 507 reviews 6.2/10 Room
  • 481 reviews 8.9/10 Service
  • 341 reviews 4.8/10 Comfort
  • 232 reviews 8.4/10 Breakfast
  • 179 reviews 7.9/10 Cleanliness
  • 71 reviews 4.2/10 Amenities
  • 68 reviews 4.7/10 Value

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