Mercure Paris Bastille Marais hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 985 reviews

Hotel extras

  • Hotel in the center of Paris

  • Certified ALLSAFE by Bureau Veritas

  • Peaceful interior terrace

  • Rooms available for 3 people

  • 24-hour drinks and snacks service

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

We offer different categories of rooms to suit different tastes. All our rooms have the same elegance and simplicity but offer different ambiances. Our Standard Rooms provide a comfortable and cozy atmosphere with drawings by Ingres. The Privilege Rooms are spacious and light with a wide range of services and views over Paris and Sacré Coeur.

Hotel location

Mercure Paris Bastille Marais hotel

53 rue Richard Lenoir
75011 Paris

GPS:48.857251, 2.380612

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  985 reviews

TripAdvisor Rating  4.0/5  756 reviews

Certificate of excellence 2022

Long weekend stay in Paris

Customer review rating 4.0/5

Adam. Couples - Confirmed reviews ALL

Positive - Good location and very close to metro, pleasant staff, clean, nice Juliet balconies, good shower pressure and temperature. Negative - Room 407 very noisy vibrations from above, not enough milk provided in rooms

Dear Mr. P., We would like to thank you for answering our inquiry and also thank you for your suggestions. Our guests' feedback are very important to us because it allow us to improve our services. We hope to welcome you again. Best Regards, Carla Henriques Responsable d'hébergement

Good stay

Customer review rating 3.5/5

Charles Couples - Confirmed reviews ALL

Good stay. The only issue was the beds, which were not at the comfort level expected by Mercure. The breakfast was pretty good, and fresh, too!

Cher Monsieur S., Merci d'avoir pris le temps de partager votre avis. Nous vous remercions pour vos suggestions. Les retours de nos clients nous sont en effet essentiels à l’amélioration constante de nos services. Nous espérons pouvoir vous accueillir une nouvelle fois, aussi bien pour un séjour professionnel, qu’un séjour personnel. Bien à vous, Carla Henriques Responsable d'hébergement

A pleasant stay

Customer review rating 4.5/5

Fishman T. Solo - Confirmed reviews ALL

Excellent location, the attitude of the employees at the reception in the dining room is pleasant and respectful good breakfast

Dear Mrs. FISHMAN What a pleasure to read such lovely words towards our team. Indeed, reviews like yours are what motive us to always smile and give our best. Concerning the welcome drink, usually it is written on the key wallet, otherwise don't hesitate to reach our front desk in order to get one. We really hope to welcome you again. Sincerely, Carla Henriques Accommodation Manager

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Good. Quiet well located hotel

Dear Mrs. M., We would like to thank you for taking the time to write a review regarding your stay with us. We are glad to see you that you have left our hotel with a good impression but not an extraordinary one. What could we do to upgrade our services? We really hope to welcome you again. Yours sincerely, Carla Henriques Front of House Manager

Great location

Customer review rating 3.5/5

Julien Y. Business - Confirmed reviews ALL

very good welcome by the staff, great location, nice breakfast, a bit too hot in the bedroom with no control on the temperature

Dear JULIEN Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bastille Marais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 331 reviews 9.5/10 Location
  • 535 reviews 7.1/10 Room
  • 533 reviews 9/10 Service
  • 367 reviews 5.8/10 Comfort
  • 265 reviews 8.4/10 Breakfast
  • 183 reviews 7.6/10 Cleanliness
  • 52 reviews 5.9/10 Food

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