ibis Paris Canal Saint-Martin 3 stars

Customer review rating (ALL Rating) 4.5/5 680 reviews

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Description

Hotel extras

  • Served by metro lines 2, 4, 5, and 7, and RER lines B and D

  • Direct access to the Villepinte and Le Bourget exhibition centers

  • 10 minutes from Gare de l'Est train station and 15 minutes from Gare du Nord train station

  • Quality service in a completely renovated hotel

  • Quality service in a fully renovated hotel

Our accommodation(s)

Hotel location

ibis Paris Canal Saint-Martin

12, rue Louis Blanc
75010 PARIS
France

GPS:48.879274, 2.368486

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of drinks and beers at the bar or in your room. Snacks or light bites can also be ordered to enjoy at the bar or in your room 24 hours a day, 7 days a week.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  680 reviews

Customer review rating 4.5/5

Stephen S. Couples - Confirmed reviews ALL

in fun neighborhood with friendly and supportive staff

Dear Stephen S., Thank you very much for your positive feedback. We are delighted that you enjoyed our location, the comfort of your stay, and the warm welcome from our staff. Your satisfaction is our top priority. We look forward to welcoming you back to ibis Paris Canal Saint-Martin. ABDOULAYE

Customer review rating 1.0/5

Matt J. Couples - Confirmed reviews ALL

Anniversary request ignored. Twin beds not a double. Overpriced & incompetent breakfast management

Dear Matt J., Thank you for taking the time to share your experience. We’re sorry to hear that your birthday request wasn’t honored and that the setup of your bed didn’t meet your expectations. We appreciate your feedback regarding breakfast and will look into it. ABDOULAYE

Customer review rating 0.5/5

Andrew N. Couples - Confirmed reviews ALL

Unfortunately we could not go to Paris as my partners sister died prior to our trip. I contacted the hotel and asked if we could transfer I stay to late July and pay any extra money. The hotel replied that although the terms of the booking were no refunds or transfers due the exceptional circumstances it should be possible and they would be in touch. On the day before we would have checked out we received an email from the hotel saying that there had been a mistake in the translation of the previous email and we would not be able to exchange our dates or receive a refund.

Dear Andrew N., Thank you for taking the time to share your experience. I would like to express my sincere condolences for your loss. It is always difficult to navigate such situations, and I empathize with your circumstances. I understand that you reached out regarding the possibility of transferring your stay due to these exceptional circumstances. While our policy generally does not allow for refunds or date changes, I regret that there was a miscommunication in our correspondence. We strive to provide clear information to our guests, and I appreciate your patience as we clarified the situation. Your feedback is invaluable to us, and it will be taken into consideration as we continue to improve our communication processes. Thank you once again for your understanding. Best regards, ibis Paris Canal Saint-Martin

Customer review rating 4.0/5

Julia R. Families - Confirmed reviews ALL

Comfortable stay, location is good

Dear JULIA R., Thank you for your wonderful review! We are grateful for your kind words regarding your comfortable stay and the good location. We look forward to welcoming you back and providing you with another memorable experience. Sincerely, Indrajit

Customer review rating 4.0/5

T G. Families - Confirmed reviews ALL

The staff were very friendly and helpful. The rooms were basic but were clean and comfortable beds and it was very quiet, slept well. Good location for walking to eurostar and metro also very close and coffee shop and small supermarket as well as cafes on the canal. Would stay again.

Dear T G., Thank you for your kind words regarding our friendly staff and the cleanliness of our rooms. We are delighted to hear that you enjoyed a comfortable stay and appreciated the quiet atmosphere, as well as our convenient location. It is always rewarding to know that our guests had a pleasant experience and would consider returning. We look forward to welcoming you back in the future. Best regards, aminata

Other web-users rate our hotel

  • 483 reviews 9.4/10 Location
  • 620 reviews 6.8/10 Room
  • 709 reviews 9.4/10 Service
  • 8 reviews 3.1/10 WiFi
  • 296 reviews 9/10 Cleanliness
  • 288 reviews 8.2/10 Breakfast
  • 58 reviews 9.3/10 Vibe
  • 43 reviews 7/10 Amenities

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