ibis Paris Canal Saint-Martin 3 stars

Customer review rating (ALL Rating) 4.5/5 670 reviews

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12, rue Louis Blanc, 75010 PARIS, France

Description

Hotel extras

  • Served by metro lines 2, 4, 5, and 7, and RER lines B and D

  • Direct access to the Villepinte and Le Bourget exhibition centers

  • 10 minutes from Gare de l'Est train station and 15 minutes from Gare du Nord train station

  • Quality service in a completely renovated hotel

  • Quality service in a fully renovated hotel

Our accommodation(s)

Hotel location

ibis Paris Canal Saint-Martin

12, rue Louis Blanc
75010 PARIS
France

GPS:48.879274, 2.368486

Telephone
Fax +33 1 42 08 21 40

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of drinks and beers at the bar or in your room. Snacks or light bites can also be ordered to enjoy at the bar or in your room 24 hours a day, 7 days a week.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  670 reviews

TripAdvisor Rating  3.7/5  708 reviews

Customer review rating 4.0/5

Lee F. F. Families - Confirmed reviews ALL

Hotel is well maintained with essential facilities. Great for the budget conscious.

Cher Lee F. F., Nous vous remercions pour votre retour positif concernant votre séjour. Nous sommes ravis d'apprendre que notre emplacement et nos installations ont répondu à vos attentes. Votre satisfaction est notre priorité. Cordialement, Houria

Customer review rating 4.5/5

Ruth T. Couples - Confirmed reviews ALL

Great location, our room was a good size and staff very friendly and helpful. We were very pleased with the hotel and it's location and would stay again for sure.

Dear Ruth T., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, room size, and the friendliness of our staff. We look forward to welcoming you back in the future. Best regards, Houria

Customer review rating 1.5/5

William C. Families - Confirmed reviews ALL

This hotel is rated as a 3 star hotel. It is really a 2 star hotel. We stayed for five nights. This hotel is very, very minimal and does not provide what one would expect at a 3 star hotel. The front desk staff was nice. Our room was on the 8th floor. One must take elevator to the floor below and then walk up a flight of stairs to access the 8th floor. There is a photo on the website showing a coffee maker and mini fridge with three beds. Our room did not have these items, nor did our room look like this. The hotel does not provide tissues, bottles of water, coffee/tea maker, mini fridge, and an iron in the room. We had to collect fresh towels, trash bags, liquid soap, and toilet paper from the front desk when the cleaning staff did not clean the room during our first couple of days and on the last day. There was a large section of black mold above the mirror in the bathroom on the ceiling. The room was very wet and humid. The area around and on the windows were dripping with condensation. On a positive note, the hotel was quiet. For the Accor brand, this was extremely disappointing. Our two previous Accor stays during December were at the Montparnasse Pullman booked through Costco Travel. We will not return to this hotel in the future.

Cher William C., Je vous remercie d'avoir partagé vos impressions concernant votre séjour à l'ibis Paris Canal Saint-Martin. Je suis désolé d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes, notamment en ce qui concerne l'équipement de votre chambre et la propreté. Nous nous efforçons de respecter les standards de notre classification, et vos remarques sont importantes pour nous. Concernant l'accès à votre chambre au 8ème étage, nous comprenons que cela puisse être un inconvénient. Nos chambres sont conçues pour offrir un confort basique. Des frigo sont a disposition ainsi que la machine a café qui se trouve en salle petit déjeuner. Concernant le nettoyage, lorsqu'il y a une pancarte ne pas déranger les personnel de nettoyage ne rentre pas dans les chambres. Nous prenons note de votre retour concernant l'humidité et la propreté de la salle de bain, et nous allons examiner ces points avec notre équipe. Nous vous remercions pour votre commentaire positif sur le calme de l'hôtel. Votre satisfaction est essentielle pour nous, et nous espérons que vous trouverez une meilleure expérience lors de vos futurs séjours. Cordialement, MOUSSA

Customer review rating 1.5/5

Kristy L. Business - Confirmed reviews ALL

I was called and emailed repeatedly stating g my credit card wasn’t working to take a security deposit. It was full payment to be made at the hotel, so each time they tried my CC company said no as it was not asking for approval. I am a gold member and have stayed at many all Accor hotels and have not been hounded the way I was at this hotel. I won’t stay here again due to this. It was unpleasant

Dear Kristy L., Thank you for taking the time to share your thoughts about your recent stay. We are sorry to hear that the handling of your security deposit caused you inconvenience. We understand that repeated communications can be frustrating, especially when you have a privileged status within our group. We strive to comply with security procedures while minimising inconvenience to our guests. Your feedback is valuable and we will take it into consideration to improve our services in the future. We wish you all the best and hope to welcome you back to one of our establishments. Best regards. ABDOULAYE

Customer review rating 4.5/5

Lucrece I. Business - Confirmed reviews ALL

The personal were nice, especially the guy who checked me in.he was very professional and ensured I had a nice stay.

Dear Lucrece I., Thank you for your kind words regarding the ambiance and our team's professionalism. We are pleased to hear that you had a pleasant stay and that our staff made a positive impact during your visit. Best regards, Houria

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Other web-users rate our hotel

  • 436 reviews 9.2/10 Location
  • 580 reviews 6.5/10 Room
  • 639 reviews 9.3/10 Service
  • 8 reviews 4.2/10 WiFi
  • 281 reviews 8.7/10 Breakfast
  • 266 reviews 8.4/10 Cleanliness
  • 98 reviews 5.9/10 Value
  • 52 reviews 9.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.