ibis Paris Bastille Opera 11th Hotel 3 stars

Unfortunately no glutenfree diner possible

Good location, but very small rooms, no closet, very basic, the staff are Friendly especially the young generation, also the manager was helpful with me, but I have an awful experience with the night shift guy at the reception, “ the old guy “ he was very rude he sleeps inside and when we rings the to open for me he came with a very agressif attitude like we are not allowed to enter at 1:30 am, and not only with me it’s happened with other guests, even with guests who just come to do check in late night, the ridiculous sad thing “ he told while I brought a friend to visit me: don’t do that or I will call the police!!!!” He chocked me with this reaction, like I’m doing prostitution and selling drugs…, I complained to the manager after that and nothing happened, minimum they could do an action or apology, it’s shameful to have this kind of attitude in ibis. At the end We are paying money for a service.

We enjoyed our stay at Ibis Bastille; the hôtel is centrally located , room was quiet, staff was friendly and provided a courteous service . With COVID, room service was not available but we managed. The room could have been a little larger and the AC more efficient but we were in Paris to tour the city. The breakfast at the hotel was acceptable and there are many good restaurants and cafés in the neighborhood. Overall we had a good experience.

Easy check-in, quiet. Air conditioning is not working well - the room never cooled down and we did not sleep well because of that. There was a comforter but no sheet underneath so we could not even remove the blanket to sleep with just the sheet, when too hot.

NO CLEANING ROOM RECEPTION PRINTING FACILITY VERY LONG SLOW RECEPTION

My son and I stayed 4 days in a twin room and were extremely pleased. The beds are incredibly comfy and the room was clean and modern. Well located right near the great area of the Bastille, it was lovely. Careful not to go to Bastille on Saturday late afternoons though as there are often protests and demonstrations from antivax people and the ‘yellow vests’.

Hotel is strategically located within minutes of a few metro lines. Restaurants, cafes, and bars were plentiful on rue Roquette. The bed was very comfortable, room was clean, and bathroom was basic but functional. Good value for the money if you book during a sales period. I would come back.

Thanks to an extremely rude and unhelpful member of staff at check-in, my daughter missed a very important rendezvous with a prospective school. I strongly recommend you look at staff levels and training.

At the time of the stay there was some works done in the hotel (its facade) resulting in lots of noise. Limited services due to Covid-19 are understandable but this was not communicated during the booking.

I love staying at Ibis hotels and I love the recently renovated Ibis Bastille. Staff are friendly and super helpful with transportation and attractions. The hotel and rooms are spotless. I travel solo most of the time and I feel both safe and cared for. I highly recommend.

No tea making facilities in room No umbrellas available to borrow from Reception Breakfast tables were slow to be cleared on most days of my 6 day stay Café experience was very poor - meal and wine selections were not available although still shown on the menu - even though few patrons were present!

center of Paris so you cant go wrong everything at your fingertips or at least a short walk bustling area of Paris so it would suit young adventurous types, not too bad a hike to the airport which is a pain in Paris anyway

The hotel was great, perfect for what we needed. I arrived late at night and they accommodated my check in as well as an early check out when leaving. The rooms were small but comfortable and had the essentials. Breakfast was a little expensive since I didn't eat much but there was plenty of options available. Overall a great stay.

Me and my wife strated our vacation in Europe spending 3 days at ibis bastille. Temperature in Paris was 30*Celsius at night and the air conditioner in our room did not work at all!!!!! I complained every single day and people of the reception always gave me a different excuses even that it was a problem with the machine, when I asked to change the room. The matter is I paid in advence and stayed in a terrible room did not receive the service for what I paid. I want my money back. And you can check with the reception because I ordered to register my claim every night. It was unsound and unhealthy. I made a video showing the machine do not work at all.

Excellent hotel right in the heart of Paris. Breakfast is very good. Room clean and well maintained. Lobby area very welcoming. Bilingual (English/French) reception. Room small by North American standards but very acceptable.