ibis Paris Bastille Opera 11th 3 stars

Customer review rating (ALL Rating) 4.4/5 3,472 reviews

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ibis Paris Bastille Opera 11th - Image 1
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15 rue Breguet, 75011 PARIS, France

Description

Hotel extras

  • At the heart of the historic district of Bastille

  • Green Key certified: cuisine with fresh products/herbs from our veg patch.

  • A leafy terrace to enjoy a cocktail or dinner

  • 2691 sq. ft. (250 m²) of meeting space with natural light

  • Undercover private car park (supplement)

Our accommodation(s)

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Hotel location

ibis Paris Bastille Opera 11th

15 rue Breguet
75011 PARIS
France

GPS:48.857209, 2.372763

Telephone
Fax +33 1 49 29 20 30

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LE GENIE SOUS LES ETOILLES

Le Génie sous les Etoiles offers gourmet bistro-style cuisine with fresh produce. Our terrace with exotic plants is perfect for enjoying a snack, hearty meal, brunch, or an aperitif Parisian style.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,472 reviews

Customer review rating 2.5/5

Georgios A. Couples - Confirmed reviews ALL

All the rooms are supposedly the same, or so the front desk staff member informed us upon check-in. Tiny rooms, which is expected, but no room for a suitcase (unfortunately typical nowadays), 3 hooks to hang clothes, one rack with 3 clothes hangers and one shelf, scattered on different walls. The bed is OK, the pillows are pathetic. The sink is tiny, so expect a lot of splash on the slippery floor. There is NO Shampoo in the shower!!! Only one container, uncomfortably high, with body wash... Absolutely Ridiculous way to save money. The A/C was barely keeping the room cold and that was because of the worst feature in the room: the A/C unit had never, ever been cleaned! The amount of dust that is visible from the grille is frightening and unsanitory. We didn't use at all because of this. And it was during a heat wave.

Customer review rating 1.0/5

Alfred Z. Families - Confirmed reviews ALL

Good location, clean, comfortable though a bit cramped room. Excellent helpful, friendly lady on reception, good breakfast selection

Customer review rating 0.5/5

Joe G. Solo - Confirmed reviews ALL

I paid for early check-in because we were getting to the hotel to drop bags, shower, and go to Roland Garros. There were no rooms available at 9am as stated on the early check-in purchase option. The staff offered to store my bags so I went downstairs to change in the bathroom. When I returned, they had taken my backpack, which I needed something from. They were reluctant to return the backpack once it was stored, despite having to return to put my luggage in there as well. They were very unpleasant and difficult to work with. Made it seem like I was the idiot for thinking paying for early check-in meant I would get a room before the typical check-in time. Once I got my room, the AC wasn’t working in my room. It was an extremely hot week and was very hot in the room. They weren’t able to fix the AC and didn’t have any other rooms to move me to. There was no way to sleep in that heat without AC.

Dear Mr G., Thank you for taking the time to share your feedback. We are truly sorry for the inconvenience you experienced during your stay. Regarding the early check-in, we regret that it could not be provided as expected and please note that the early check-in supplement has been fully refunded. We are also sorry for the air conditioning issue in your room and for not being able to offer an alternative solution at the time, especially during a period of high temperatures. Please be assured that your comments have been carefully noted and shared with our team to help us improve our services. We hope to have the opportunity to welcome you again under better circumstances. Kind regards, Imad Front Office Manager

Customer review rating 4.5/5

Mateusz T. Families - Confirmed reviews ALL

Everything was great. Air condition should be working better.

Dear Mr T., Thank you very much for your feedback. We are delighted to hear that you had a pleasant stay and that you were satisfied with your overall experience. We appreciate your comment regarding the air conditioning and will take it into consideration as we continuously work to improve our guests’ comfort. We look forward to welcoming you again soon. Kind regards, Imad Front Office Manager

Customer review rating 3.5/5

Simon E. Business - Confirmed reviews ALL

Would love to see tea/coffee making facilities in the rooms.

Dear Mr E., Thank you for your kind review. We are pleased to hear that you enjoyed your stay and appreciated our convenient location. We also appreciate your suggestion regarding tea and coffee making facilities in the rooms. Guest feedback is very valuable to us and helps us improve our services. We hope to welcome you back again soon. Imad Front Office Manager

Other web-users rate our hotel

  • 1,614 reviews 9.7/10 Location
  • 2,097 reviews 4.8/10 Room
  • 1,788 reviews 8.7/10 Service
  • 27 reviews 8.1/10 WiFi
  • 1,480 reviews 3.1/10 Comfort
  • 915 reviews 8.1/10 Breakfast
  • 704 reviews 8.2/10 Cleanliness
  • 560 reviews 9.5/10 Vibe

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