ibis Paris Bastille Opera 11th 3 stars

Customer review rating (ALL Rating) 4.3/5 4,138 reviews

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Description

Hotel extras

  • At the heart of the historic district of Bastille

  • Green Key certified: cuisine with fresh products/herbs from our veg patch.

  • A leafy terrace to enjoy a cocktail or dinner

  • 2691 sq. ft. (250 m²) of meeting space with natural light

  • Undercover private car park (supplement)

Our accommodation(s)

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Hotel location

ibis Paris Bastille Opera 11th

15 rue Breguet
75011 PARIS
France

GPS:48.857209, 2.372763

Access and transport

Hotel services

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On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Le Génie Sous Les Etoiles

Our restaurant offers a simple and generous bistro-style menu. You can enjoy dishes made with fresh ingredients and a selection of wines from passionate winegrowers, all in a true "home from home" atmosphere.

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Our guest reviews

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100% genuine reviews from our guests

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ALL Rating  4.3/5  4,138 reviews

TripAdvisor Rating  3.5/5  3,324 reviews

“Bad stay”

Customer review rating 2.5/5

Marcio G. Families - Confirmed reviews ALL

Very small room, we were 2 adults and an 11 year old child, but the room was for only 2 people. It wasn't that clean, with damaged walls and the bathroom was really small. The breakfast doesn't have many options or varieties, and is a little disorganized. Very disappointed, given the amount charged for the service. Oh! Not to mention that to get water, the machine at the reception to buy it was not working and the restaurant was closed, meaning you have to buy whatever is out and bring it with you.

Mr G., We thank you for sharing your experience. We confirm that the room reserved has a double bed and an extra bed. We are sorry to learn that your stay did not meet your expectations. Your feedback regarding room size, cleanliness, breakfast is very important to us. We will take measures to improve these aspects and guarantee quality service to our customers. Your satisfaction is our priority. Sincerely, Selmane Kouakoua, Room division manager,

well located, good stay

Customer review rating 4.5/5

Mirna W. Solo - Confirmed reviews ALL

it is near Bastille, a platform in Paris, very friendly, neat and clean

Dear Mirna, Thank you for your positive review. We are delighted to hear that you enjoyed our convenient location near Bastille. We strive to maintain a friendly, neat, and clean environment for all our guests. Best regards, Julie Blampain, Communication Officer and Guest Relation,

Good value for money

Customer review rating 4.5/5

Patricia L. B. K. Friends - Confirmed reviews ALL

Good customer service

Dear Patricia, Thank you for your kind words regarding our value for money and customer service. We are delighted to hear about your positive experience. Best regards, Julie Blampain, Communication Officer and Guest Relation,

Great location

Customer review rating 3.5/5

Vivian Couples - Confirmed reviews ALL

The staff was friendly and helpful. The rooms are small but clean and comfortable. It would be nice to have more than just a bath towel. Hand towels would be appreciated.

Dear Vivian, Thank you for your feedback. We are delighted you enjoyed our great location and found our staff friendly and helpful. We appreciate your suggestion regarding hand towels and will take it into consideration. Best regards, Julie Blampain, Communication Officer and Guest Relation.

Conveniient location

Customer review rating 2.0/5

A H. Couples - Confirmed reviews ALL

We have stayed at this hotel for many years & have always been happy with our stays. However, the hotel has had a refurbishment since we last visited which has not improved its appeal in fact quite the reverse - the dark green used in the refurbishment makes the hotel appear dark & gloomy. The rooms were always clean but the towels were very thin & were hardly sufficient for 2 adults. Overall a very disappointing visit that we are unlikely to repeat

Dear A.H., Thank you for your loyalty and feedback regarding your recent stay at ibis Paris Bastille Opéra 11ème. We appreciate your long-standing patronage. We regret to learn that the recent refurbishment did not meet your expectations. Please be assured that we have noted your comments about the towels and will address this internally. We hope to have the opportunity to welcome you back and provide a more positive experience in the future. Best regards, Julie Blampain, Communication Officer and Guest Relation,

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Other web-users rate our hotel

  • 1,947 reviews 9.6/10 Location
  • 2,670 reviews 5.2/10 Room
  • 1,925 reviews 8.1/10 Service
  • 38 reviews 7/10 WiFi
  • 1,836 reviews 3.5/10 Comfort
  • 1,048 reviews 7.7/10 Breakfast
  • 971 reviews 8/10 Cleanliness
  • 674 reviews 9.3/10 Vibe

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