Hôtel Mercure Chantilly Resort & Conventions 4 stars

Customer review rating (ALL Rating) 4.4/5 1,380 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Resort on a 237-acre estate 30 minutes from Paris

  • Bars with views onto the 18-hole golf course & terraces

  • Wellness area: indoor and outdoor pool, fitness, sauna, steam room

  • Golf, tennis, MTB, ping-pong, pool, table foot., badmin., bowling, playgrnd

  • Conference area, 2,000m2, with full daylight

Our accommodation(s)

Hotel location

Hôtel Mercure Chantilly Resort & Conventions

Route D Apremont
60500 VINEUIL SAINT FIRMIN
France

GPS:49.201336, 2.489843

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A l'épicerie

The Michelin-starred Epicerie is open for Monday to Saturday lunch buffets and Monday to Sunday evening shared platters, with an all-you-can-eat Brunch on Sunday from 11.30am to 3pm.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,380 reviews

TripAdvisor Rating  3.0/5  336 reviews

Well located very good stay

Customer review rating 4.5/5

Roger S. Couples - Confirmed reviews ALL

Staff pleasent good service hotel very good maneged

Dear Roger S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud Boinet - Directeur Général et l’Equipe du Mercure Chantilly

Average hotel, very limited restaurant in great location

TripAdvisor rating 3.0/5

favdk Business - TripAdvisor review

Great location, not impressed with service. The hotel is located approx 30 km north of Paris, 20 mins from CDG airport. It is in the country side, surrounded by fields and a golf course. The rooms are average and the minibar contains water and (full sugar) Softdrinks. The restaurant has a small choice of food and the staff struggles to speak pigeon English. They overcharged us in the end and nobody spoke good enough English to dort it. The restaurant has normal tables for the convention guests, but normal guest have to sit in very low chairs at a big coffee table. Same for breakfast.,if you are struggling to get up from a low chair use the room service, although the rooms have only 1 chair. One thing is sure: you have a quiet sleep.

Dear favdk, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. We are sorry that you did not enjoy completely your stay. We well took note that you enjoyed our location and the calm of the place. Nevertheless, we are looking forward to welcoming you for another stay. Best regards,

Relaxing

Customer review rating 4.5/5

Gareth J. Couples - Confirmed reviews ALL

the building and the setting are very impressive. We were received by a friendly receptionist who upgraded our room. The room was spacious and comfortable with a pleasing view over the golf course. Dinner in the restaurant was good. although none of the main courses particularly appealed to us, and the idea of 6 small starters seemed odd. Breakfast was good but not outstanding.

Sir, Thank you for taking the time to share your experience at the Mercure Chantilly hotel! I am delighted that you enjoyed our team, our place and our rooms. The whole team and I hope to see you again very soon! Sincerely, Arnaud Boinet - Managing Director and Team of Mercure Chantilly

Customer review rating 2.0/5

Antigoni K. Business - Confirmed reviews ALL

the room that was given initially to me was very bad smelly... (urine) However they were very kind and they changed it the very next day.

Dear Guest, Thank you for taking the time to share your experience at the Mercure Chantilly hotel! I am sorry for the smell problem in your room, fortunately, our team reacted to find you a solution. The whole team and I hope to see you again very soon! Sincerely, Arnaud Boinet - Managing Director and Team of Mercure Chantilly

Customer review rating 4.5/5

Maria R. Business - Confirmed reviews ALL

Charming facilities excellent food service. Excellent service from the restaurant and dining room staff.

Dear Customer, Thank you for taking the time to share your experience at Mercure Chantilly. We are glad that you enjoyed our restaurant. The whole team and I hope to see you again very soon. Sincerely, Arnaud Boinet - Managing Director and Team of Mercure Chantilly

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Other web-users rate our hotel

  • 308 reviews 9.3/10 Location
  • 606 reviews 6.8/10 Room
  • 822 reviews 7.9/10 Service
  • 8 reviews 4.8/10 WiFi
  • 455 reviews 6.5/10 Food
  • 261 reviews 8.3/10 Breakfast
  • 184 reviews 5.7/10 Cleanliness

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