Hôtel Mercure Chantilly Resort & Conventions

Hôtel Mercure Chantilly Resort & Conventions

Customer review rating (ALL Rating) 4.1/5 1,188 reviews

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Hotel extras

  • Resort on a 237-acre estate 30 minutes from Paris

  • Bars with views onto the 18-hole golf course & terraces

  • Wellness area: indoor and outdoor pool, fitness, sauna, steam room

  • Golf, tennis, MTB, ping-pong, pool, table foot., badmin., bowling, playgrnd

  • Conference area, 2,000m2, with full daylight

ALLSAFE approved hotel

Hotel location

Hôtel Mercure Chantilly Resort & Conventions

Route D Apremont
60500 VINEUIL SAINT FIRMIN
France

  • RER D OU TER:  RER D OU TER Chantilly Orry La Ville

  • By plane

    CDG AIRPORT At 25km / 15 miles

  • By car

    SENLIS EXIT A1 At 5km / 3 miles

  • By train

    CHANTILLY At 7km / 4 miles

GPS:49.201336, 2.489843

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

A l'épicerie

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,188 reviews

TripAdvisor Rating  3.0/5  302 reviews

Good stay

Customer review rating 3.5/5

Henrik Families - Confirmed reviews ALL

It was a good experience but the overall feeling was that the place was a little rundown. The restaurant service and especially the buffet was not great.

Dear Henrik, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. We are sorry that you did not noticed the refurbishment of our hotel done last year in our lobby and restaurant. Regarding the rooms, approximately 50% have been refurbished also. We are sorry also that you did not enjoy the buffet. We are looking forward to welcoming you for an other stay. Best regards, Arnaud Boinet - Directeur Général et l’Equipe du Mercure Chantilly

Mixed

Customer review rating 3.0/5

Jennie Friends - Confirmed reviews ALL

The room & facilities were great but we were disappointed that the taxi we booked with reception had not been ordered and that there was no gluten-free cereal or bread options available at breakfast.

Great service and nice surroundings

Customer review rating 4.0/5

Rw Families - Confirmed reviews ALL

Nice personnel, restaurant above expectations and nice pool area

Dear Mr RASMUS W., Thank you for choosing the Mercure Chantilly resort hotel for your stay. You appreciated our welcome and our facilities, while giving us special expectations regarding our catering offer. Know that your opinion is precious for me to improve the quality of service. I renew my thanks to you, hoping perhaps to be able to welcome you again. In the meantime, I send you my respectful greetings. Arnaud Boinet Director

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Nice time and friendly staff but inconsistent service and comfort

Dear Mrs H., You had a good time with us by qualifying our employees as friendly following your stay at the Mercure Chantilly hotel, despite everything you have submitted some areas for improvement to us, thank you for that and I hope to have the chance to be able to welcome again Until then, please accept my most respectful greetings. Arnaud BOINET Director

Expensive food and drink

Customer review rating 4.0/5

Ct Families - Confirmed reviews ALL

The hotel was well located and had lovely big rooms. However, €85 for 6 drinks (a gin and tonic was €19) was excessive, as was €24.95 per person for breakfast, which was mediocre at best and €36 for a small quinoa starter, a piece of salmon with a few grilled vegetables, and a panacotta.

Dear Mrs T., Thank you for taking the time to share with me your opinion following your stay at the Mercure Chantilly resort hotel, you enjoyed your stay while judging our catering prices a little too high On the subject of our breakfast you mention our public rate when you did not include it at the start in your reservation, I therefore advise you for the next time to choose our much more economical B&B offer. All-you-can-eat buffet offers This is consistent with the important choice and the notion of as many as you want. Also, I would like to point out that we work with fresh seasonal and locally sourced products. I hope to have the pleasure of welcoming you again until then I send you my respectful greetings Arnaud BOINET Director

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Other web-users rate our hotel

  • 250 reviews 9.4/10 Location
  • 536 reviews 6.4/10 Room
  • 720 reviews 6/10 Service
  • 9 reviews 6.5/10 WiFi
  • 406 reviews 4.9/10 Food
  • 217 reviews 6.6/10 Breakfast
  • 198 reviews 4.6/10 Cleanliness

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