Hôtel Mercure Chantilly Resort & Conventions 4 stars

Customer review rating (ALL Rating) 4.5/5 1,424 reviews

Hôtel Mercure Chantilly Resort & Conventions - Image 1
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Hôtel Mercure Chantilly Resort & Conventions - Image 3
Hôtel Mercure Chantilly Resort & Conventions - Image 4
Route D Apremont, 60500 VINEUIL SAINT FIRMIN, France

Description

Hotel extras

  • Resort on a 237-acre estate 30 minutes from Paris

  • Bars with views onto the 18-hole golf course & terraces

  • Wellness area: indoor and outdoor pool, fitness, sauna, steam room

  • Golf, tennis, MTB, ping-pong, pool, table foot., badmin., bowling, playgrnd

  • Conference area, 2,000m2, with full daylight

Our accommodation(s)

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Room 1

Hotel location

Hôtel Mercure Chantilly Resort & Conventions

Route D Apremont
60500 VINEUIL SAINT FIRMIN
France

GPS:49.201336, 2.489843

Telephone
Fax +33 3 44 58 50 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A L EPICERIE CHANTILLY

A l'Epicerie Chantilly: gourmet and authentic. Daily buffet at noon, dishes to share every evening. Seasonal cuisine, cheese, raclette, BBQ and gourmet treats. Enjoy on-site or take home to cook!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,424 reviews

TripAdvisor Rating  3.3/5  375 reviews

Customer review rating 4.0/5

Colin B. Families - Confirmed reviews ALL

Cher Colin B, Je vous remercie pour votre retour concernant votre séjour au Mercure Chantilly. Nous sommes ravis que vous ayez apprécié notre emplacement et nos installations. Cependant, nous prenons bonne note de vos remarques sur l'état des équipements et les difficultés d'accès à la réception. Votre expérience est précieuse pour nous, et nous nous engageons à améliorer nos services et à optimiser l'accès pour nos clients. Nous espérons vous accueillir à nouveau pour une expérience à la hauteur de vos attentes. Jean-Christophe Daniel de Lagasnerie (Responsable Relation Client) & L'équipe du Mercure Chantilly

Customer review rating 2.0/5

Chagovetz A. Business - Confirmed reviews ALL

Dear Mr. C, Thank you for taking the time to share your impressions regarding your stay at our establishment. It is regrettable to learn that your experience did not meet your expectations. We take note of your comments on the condition of the rooms and the facilities, as well as on the breakfast. The satisfaction of our clients is paramount, and your feedback is invaluable to help us improve our services. We hope that you will give us another chance to welcome you in the future and to provide you with an experience that meets your expectations. Sincerely, Jean-Christophe Daniel de Lagasnerie (Customer Relations Manager) & The team at Mercure Chantilly

Customer review rating 2.5/5

J M. Couples - Confirmed reviews ALL

Dear J Moorhouse, Thank you for taking the time to share your impressions regarding your stay at the Mercure Chantilly. I am pleased to hear that you enjoyed our setting and the friendliness of our staff. However, I am sincerely sorry to learn that some aspects of your experience did not meet your expectations. I understand that the noise from the team-building activities may have disrupted your stay, and I recognize that this can be unpleasant. Regarding the condition of the bedding, I apologize for this inconvenience. While our housekeeping team responded promptly, it is unacceptable that you initially encountered this issue. As for the bathroom, I take note of your feedback on the design of the shower cabin that may not suit all uses. Lastly, I am sorry to learn that your experience at the restaurant did not meet your expectations, both in terms of the quality of the dishes and the service. Your comments are valuable and will be shared with our teams to improve our offerings. We hope to welcome you again under better conditions. Jean-Christophe Daniel de Lagasnerie (Customer Relations Manager) & The team at Mercure Chantilly

Customer review rating 4.5/5

Sureyya* A. Families - Confirmed reviews ALL

Dear Sureyya A, We sincerely thank you for your positive feedback. We are delighted that your stay was perfect and we hope to welcome you again very soon. Sincerely, Jean-Christophe Daniel de Lagasnerie (Customer Relations Manager) & The Mercure Chantilly Team

Customer review rating 5.0/5

Marcel C. Couples - Confirmed reviews ALL

Cher Marcel C, Nous vous remercions pour vos commentaires positifs concernant notre hôtel. Cependant, nous sommes désolés que notre restaurant et sa cuisine à base de produits frais et locaux/bio n'ait pas répondu à vos attentes. Vos remarques sont précieuses et nous aideront à améliorer nos services. Cordialement, Jean-Christophe Daniel de Lagasnerie (Responsable Relation Client) & L'équipe du Mercure Chantilly

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Other web-users rate our hotel

  • 351 reviews 9.5/10 Location
  • 649 reviews 7.3/10 Room
  • 924 reviews 8.9/10 Service
  • 8 reviews 1.4/10 WiFi
  • 313 reviews 8.2/10 Breakfast
  • 245 reviews 3.8/10 Wellness Area
  • 194 reviews 6.8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.