Hôtel Mercure Chantilly Resort & Conventions 4 stars

Customer review rating 4.1/5 752 reviews
Hôtel Mercure Chantilly Resort & Conventions
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+ 26 Services
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Room 1

Number of guests
Children's age

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How it works?

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Resort on a 237-acre estate 30 minutes from Paris

  • Bars with views onto the 18-hole golf course & terraces

  • Wellness area: indoor and outdoor pool, fitness, sauna, steam room

  • Golf, tennis, MTB, ping-pong, pool, table foot., badmin., bowling, playgrnd

  • Conference area, 2,000m2, with full daylight

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging unitsPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Outdoor tennis court
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 21 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Hôtel Mercure Chantilly Resort & Conventions

Route D Apremont
60500
vineuil saint firmin
france

Tel: +33344584777

Fax: (+33)344585011

Contact email

Check-in from 15h00

Check out up to 12h00

  • RER D OU TER :   RER D OU TER Chantilly Orry La Ville

  • By plane

    CDG AIRPORT At 25km / 15.53 miles

  • By car

    SENLIS EXIT A1 At 5km / 3.11 miles

  • By train

    CHANTILLY At 7km / 4.35 miles

GPS :49.201336, 2.489843

Our accommodations

Standard room

  • Max. number of persons: 2
  • Area: From 24
  • Views: Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room

  • Max. number of persons: 3
  • Area: From 24
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room Balcony

  • Max. number of persons: 3
  • Area: From 29
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Room

  • Max. number of persons: 4
  • Area: From 35
  • Views: Golf view *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Suite

  • Max. number of persons: 4
  • Area: From 45
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

LA VÉRANDA - LA TERRASSE

Type of cuisine: International

Come discover your restaurant La Veranda - the Terrace and relax in your foodtime space: a cozy, hushed ambience inside, a terrace with warm furniture outdoors. Dogs not allowed.

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Be it with family, colleagues or friends, the modern Donatello Bar welcomes you from 4 p.m. to 2 a.m. Enjoy our "quick" menu and cocktails on our terrace in the summer, overlooking the golf course.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 21

  • Maximum size: 296

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 260 people

Find out more

Our guest reviews for
Hôtel Mercure Chantilly Resort & Conventions

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

752 reviews

tripadvisor

TripAdvisor Rating 3.5/5

168 reviews

business trip

TripAdvisor rating 3.5/5

Passport149641 Business - 23/02/2020 TripAdvisor review

nice hotel in forest area ... nice room, with good product in room and good materas. good breakfas with fresh foods. reception was under renovation but not mentionned in the website when booking done.

Great location, good breakfast

Customer review rating 4.1/5

Ronaldo R. Business - 13/02/2020 Confirmed reviews ALL

Great hotel, spacious rooms, very good breakfast buffet. Only the bathtub was a bit difficult to get into it. When I am 70 years old, I cannot get into it I believe. other than that all great! Normal bookings I do via the Accor website, I am a gold member, but price was 180 EUR and I could book a room via booking.com for 129 EUR incl. breakfast.

Dear M. R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. It is always a pleasure to receive positive feedback. We will share your comments with our team. Your satisfaction is an essential point for our staff who work day after day to offer you impeccable service. I send your message regarding the breakfast at my kitchen department. Hope to welcome you again. Best regards, Morgane LE GUERN

Nice hotel

Customer review rating 4.1/5

Camille Business - 12/02/2020 Confirmed reviews ALL

I only stayed for a night but felt welcome by the team who left a note in my bedroom. The hotel overall is very nice and quiet, breakfast is great.

Dear Mrs C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. It is always a pleasure to receive positive feedback. We will share your comments with our team. Your satisfaction is an essential point for our staff who work day after day to offer you impeccable service. Please excuse us regarding your welcome's drink. Best regards, Morgane LE GUERN
Customer review rating 4.1/5

Steven V. Business - 26/01/2020 Confirmed reviews ALL

On the whole very pleasant hotel , helpful reception staff

Dear STEVEN v., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. It is always a pleasure to receive positive feedback. We will share your comments with our team. Your satisfaction is an essential point for our staff who work day after day to offer you impeccable service. I send your message regarding the breakfast at my kitchen department. Hope to welcome you again. Best regards,

Nice hotel and good food, gym can be improved

Customer review rating 4.1/5

Yuri F. Business - 04/12/2019 Confirmed reviews ALL

I spend one night here for a business trip. I appreciate the hotel building and furniture. The restaurant provide good food and service, staff is kind. I used the gym and I found that it's definitely below the overall quality of the hotel.

Mercure Chantilly & Resort

Customer review rating 4.1/5

Patrick Business - 03/12/2019 Confirmed reviews ALL

The stay was very pleasant and it is a really nice, well kept and managed hotel with a beautiful & serene environment.

Great offsite

Customer review rating 4.1/5

Bm Business - 01/12/2019 Confirmed reviews ALL

Team offsite - excellent experience from A to Z. Great staff and infrastructure, particular mention to the Community hub, really nice and friendly

Good hotel. Good breakfast and dinner

Customer review rating 4.1/5

Wilfred S. Couples - 20/11/2019 Confirmed reviews ALL

Spent 4 days and 3 night. Room was comfortable and well equipped. Dinner was good and breakfast was vast.

Overall good.

Customer review rating 4.1/5

B. Business - 05/11/2019 Confirmed reviews ALL

Good rooms, good lobby, well located, quiet. Good food at the restaurant. The Spa, swimming pool, fitness is not at the level I expect from this type of hotel. Old, small, no staff, lack of towels & changing cabinet. Only one shower in the changing room... Some staff very nice, some not so nice

Customer review rating 4.1/5

Kader Families - 28/10/2019 Confirmed reviews ALL

It was very dirty clothes and the service he was poor and we had to pay for a glass of milk

EXCELLENTE SITUATION

Customer review rating 4.1/5

De M. Families - 08/10/2019 Confirmed reviews ALL

EXCELLENT ACCUEIL BELLES CHAMBRES PISCINE MUSCULATION ADAPTEES CUISINE REMARQUABLE

A night in Chantilly

Customer review rating 4.1/5

Sylvio M. J. Couples - 30/09/2019 Confirmed reviews ALL

Very beautiful hotel with a quick and easy check in The room was sized well and with a nice view Breakfast was ok However the Wifi did not work on Saturday, until we left at all. And when I asked the reason for one of the Hotel’s employees I’ve heard “we are in the middle of a forest”. Totally BS.

good but old place to stay

Customer review rating 4.1/5

Anonymous Business - 29/09/2019 Confirmed reviews ALL

Very nice place in an old building that need a smal renovation. The Swimmingpool inside isn't up to date anymore, but also many "litle corner" arn't state of the art anymore. A litle refrechment (painting, ...) would be nice.

No restaurant, no service, no welcome, tired room

Customer review rating 4.1/5

G S. Couples - 01/09/2019 Confirmed reviews ALL

Disappointing

Customer review rating 4.1/5

S V. Families - 01/09/2019 Confirmed reviews ALL

Could not fault anything

Very good

Customer review rating 4.1/5

W. Friends - 27/08/2019 Confirmed reviews ALL

Excellent room. Pity that no tea is served at breakfast (when I asked I was told it isn't). Also that (1) there was no decaffeinated coffee or (2) no lactose-free milk (in other parts of the world, the latter is increasingly offered to clients with lactose allergies or issues).

Dear Mr W., Thank you for your comments further to your stay at the Mercure Chantilly Resort & Conventions. We are happy to read that you enjoyed your room and hotel facitilies. Also we are very sorry to hear that the service at Breakfast was not satisfying and up to our usual standard. Rest reassured that the items you are mentioning are available on a daliy basis and that this point will be shared with our team to make sure this will note reoccur. We hope we will have the chance to welcome you again in Chantilly. Kind Regards, Audrey Minier Quality & training

Perfect

Customer review rating 4.1/5

Josef R. Business - 26/08/2019 Confirmed reviews ALL

Serene Location, good for a relaxing after work stroll through the premises. I enjoyed the outdoor pool very much.

Dear Mr R., Thank you for submitting your comments in regards to your last stay with us. We are very happy to read that you enjoyed your time with us. I hope we will have the chance to welcome you back again in Chantilly. Kind Regards, Audrey Minier Quality & Training

Extremely disappointing

Customer review rating 4.1/5

Philip G. Friends - 12/08/2019 Confirmed reviews ALL

Please refer to my letter of complaint already submitted

Customer review rating 4.1/5

Anonymous Business - 22/07/2019 Confirmed reviews ALL

Pretty good! However, there seemed to be difficulties with English overall as in a licensed esl instructor but do speak other languages.

Charming and silent, but a little bit 'cold'

Customer review rating 4.1/5

Massimo 6. Business - 19/07/2019 Confirmed reviews ALL

The location is charming, the building is new and elegant, but theree's a need of little more 'life' in it: too little animation in the bar in the evening (none, actually), and the kitchen closes at 22! We arrived at 21.58 and only the kindness of the waitress allowed us to have a club sandwich!

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