Hôtel Mercure Chantilly Resort & Conventions 4 stars

Customer review rating 4.1/5 724 reviews
Hôtel Mercure Chantilly Resort & Conventions
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Room 1

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Hotel extras

  • Resort on a 237-acre estate 30 minutes from Paris

  • Bars with views onto the 18-hole golf course & terraces

  • Wellness area: indoor and outdoor pool, fitness, sauna, steam room

  • Golf, tennis, MTB, ping-pong, pool, table foot., badmin., bowling, playgrnd

  • Conference area, 2,000m2, with full daylight

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging unitsPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Outdoor tennis court
  • Other sports activities
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 21 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Hôtel Mercure Chantilly Resort & Conventions

Route D Apremont
vineuil saint firmin

Tel: +33344584777

Fax: (+33)344585011

Contact email

Check-in from 15h00

Check out up to 12h00

  • RER D OU TER :   RER D OU TER Chantilly Orry La Ville

  • By plane

    CDG AIRPORT At 25km / 15.53 miles

  • By car

    SENLIS EXIT A1 At 5km / 3.11 miles

  • By train

    CHANTILLY At 7km / 4.35 miles

GPS :49.201336, 2.489843

Our accommodations

Standard room

  • Max. number of persons: 2
  • Area: From 24
  • Views: Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room

  • Max. number of persons: 2
  • Area: From 24
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room Balcony

  • Max. number of persons: 2
  • Area: From 29
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Room

  • Max. number of persons: 4
  • Area: From 35
  • Views: Golf view *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone


  • Max. number of persons: 4
  • Area: From 45
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars


Type of cuisine: International

Come discover your restaurant La Veranda - the Terrace and relax in your foodtime space: a cozy, hushed ambience inside, a terrace with warm furniture outdoors. Dogs not allowed.


19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun


Photo non contractuelle / Strictly non binding

Be it with family, colleagues or friends, the modern Donatello Bar welcomes you from 4 p.m. to 2 a.m. Enjoy our "quick" menu and cocktails on our terrace in the summer, overlooking the golf course.


  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 21

  • Maximum size: 296

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 260 people

Find out more

Our guest reviews for
Hôtel Mercure Chantilly Resort & Conventions

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

724 reviews

Customer review rating 4.1/5

Steven V. Business - 26/01/2020 Confirmed reviews ALL

On the whole very pleasant hotel , helpful reception staff

Dear STEVEN v., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. It is always a pleasure to receive positive feedback. We will share your comments with our team. Your satisfaction is an essential point for our staff who work day after day to offer you impeccable service. I send your message regarding the breakfast at my kitchen department. Hope to welcome you again. Best regards,

Nice hotel and good food, gym can be improved

Customer review rating 4.1/5

Yuri F. Business - 04/12/2019 Confirmed reviews ALL

I spend one night here for a business trip. I appreciate the hotel building and furniture. The restaurant provide good food and service, staff is kind. I used the gym and I found that it's definitely below the overall quality of the hotel.

Mercure Chantilly & Resort

Customer review rating 4.1/5

Patrick Business - 03/12/2019 Confirmed reviews ALL

The stay was very pleasant and it is a really nice, well kept and managed hotel with a beautiful & serene environment.

Great offsite

Customer review rating 4.1/5

Bm Business - 01/12/2019 Confirmed reviews ALL

Team offsite - excellent experience from A to Z. Great staff and infrastructure, particular mention to the Community hub, really nice and friendly

Good hotel. Good breakfast and dinner

Customer review rating 4.1/5

Wilfred S. Couples - 20/11/2019 Confirmed reviews ALL

Spent 4 days and 3 night. Room was comfortable and well equipped. Dinner was good and breakfast was vast.

Overall good.

Customer review rating 4.1/5

B. Business - 05/11/2019 Confirmed reviews ALL

Good rooms, good lobby, well located, quiet. Good food at the restaurant. The Spa, swimming pool, fitness is not at the level I expect from this type of hotel. Old, small, no staff, lack of towels & changing cabinet. Only one shower in the changing room... Some staff very nice, some not so nice

Customer review rating 4.1/5

Kader Families - 28/10/2019 Confirmed reviews ALL

It was very dirty clothes and the service he was poor and we had to pay for a glass of milk


Customer review rating 4.1/5

De M. Families - 08/10/2019 Confirmed reviews ALL


A night in Chantilly

Customer review rating 4.1/5

Sylvio M. J. Couples - 30/09/2019 Confirmed reviews ALL

Very beautiful hotel with a quick and easy check in The room was sized well and with a nice view Breakfast was ok However the Wifi did not work on Saturday, until we left at all. And when I asked the reason for one of the Hotel’s employees I’ve heard “we are in the middle of a forest”. Totally BS.

good but old place to stay

Customer review rating 4.1/5

Anonymous Business - 29/09/2019 Confirmed reviews ALL

Very nice place in an old building that need a smal renovation. The Swimmingpool inside isn't up to date anymore, but also many "litle corner" arn't state of the art anymore. A litle refrechment (painting, ...) would be nice.

No restaurant, no service, no welcome, tired room

Customer review rating 4.1/5

G S. Couples - 01/09/2019 Confirmed reviews ALL


Customer review rating 4.1/5

S V. Families - 01/09/2019 Confirmed reviews ALL

Could not fault anything

Very good

Customer review rating 4.1/5

W. Friends - 27/08/2019 Confirmed reviews ALL

Excellent room. Pity that no tea is served at breakfast (when I asked I was told it isn't). Also that (1) there was no decaffeinated coffee or (2) no lactose-free milk (in other parts of the world, the latter is increasingly offered to clients with lactose allergies or issues).

Dear Mr W., Thank you for your comments further to your stay at the Mercure Chantilly Resort & Conventions. We are happy to read that you enjoyed your room and hotel facitilies. Also we are very sorry to hear that the service at Breakfast was not satisfying and up to our usual standard. Rest reassured that the items you are mentioning are available on a daliy basis and that this point will be shared with our team to make sure this will note reoccur. We hope we will have the chance to welcome you again in Chantilly. Kind Regards, Audrey Minier Quality & training


Customer review rating 4.1/5

Josef R. Business - 26/08/2019 Confirmed reviews ALL

Serene Location, good for a relaxing after work stroll through the premises. I enjoyed the outdoor pool very much.

Dear Mr R., Thank you for submitting your comments in regards to your last stay with us. We are very happy to read that you enjoyed your time with us. I hope we will have the chance to welcome you back again in Chantilly. Kind Regards, Audrey Minier Quality & Training

Extremely disappointing

Customer review rating 4.1/5

Philip G. Friends - 12/08/2019 Confirmed reviews ALL

Please refer to my letter of complaint already submitted

Customer review rating 4.1/5

Anonymous Business - 22/07/2019 Confirmed reviews ALL

Pretty good! However, there seemed to be difficulties with English overall as in a licensed esl instructor but do speak other languages.

Charming and silent, but a little bit 'cold'

Customer review rating 4.1/5

Massimo 6. Business - 19/07/2019 Confirmed reviews ALL

The location is charming, the building is new and elegant, but theree's a need of little more 'life' in it: too little animation in the bar in the evening (none, actually), and the kitchen closes at 22! We arrived at 21.58 and only the kindness of the waitress allowed us to have a club sandwich!

Practical hotel for the Arts and Elegance event at Chantilly 30/6/19

Customer review rating 4.1/5

Anonymous Business - 07/07/2019 Confirmed reviews ALL

The room was adequate. Breakfast was lovely.

A comfortable, well appointed hotel with excellent breakfast but very pricey drinks (and odd reception)

Customer review rating 4.1/5

Tim (. U. Friends - 03/07/2019 Confirmed reviews ALL

The hotel is in lovely parkland. Checking in was very odd. No reception desk meant that you had to catch the eye of the very busy people who looked like staff (fairly easy to spot as they were in black). It could have been a long wait on this particularly busy day without any type of queueing system (some pushiness needed to ensure that later, more vocal arrivers did not keep jumping in!) Rooms fine - normal international type standard. Fridge in room was useless and there are no ice machines on the floors. (Maybe a ploy to encourage spending at the very expensive bar?) It is too far to walk to Chantilly town (but only about 8 Euros in an Uber) .... but being just 5 minutes away the cost of the taxi was swiftly recouped compared to using the bar/restaurant in the hotel. 3 rooms booked through Booking.com but 1 had not moved across to Mercure booking system properly so had to spend 30 minutes plus convincing the staff that it was inclusive of breakfast (otherwise that would have been an extra 49 Euros for 2 of us) Probably a particularly good location for golfers, swimmers or fitness seekers Chantilly itself is wonderful.

Stay in Chantilly

Customer review rating 4.1/5

John T. Couples - 03/07/2019 Confirmed reviews ALL

Accommodation was good however evening buffet was the same on both evenings and was unfortunately quite poor.

Dear Mr T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chantilly Resort & Conventions. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Audrey Minier in charge of Quality & Training
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