Hôtel Mercure Chantilly Resort & Conventions 4 stars

Customer review rating (ALL Rating) 4.5/5 1,376 reviews

Hôtel Mercure Chantilly Resort & Conventions - Image 1
Hôtel Mercure Chantilly Resort & Conventions - Image 2
Hôtel Mercure Chantilly Resort & Conventions - Image 3
Hôtel Mercure Chantilly Resort & Conventions - Image 4

Description

Hotel extras

  • Resort on a 237-acre estate 30 minutes from Paris

  • Bars with views onto the 18-hole golf course & terraces

  • Wellness area: indoor and outdoor pool, fitness, sauna, steam room

  • Golf, tennis, MTB, ping-pong, pool, table foot., badmin., bowling, playgrnd

  • Conference area, 2,000m2, with full daylight

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Hôtel Mercure Chantilly Resort & Conventions

Route D Apremont
60500 VINEUIL SAINT FIRMIN
France

GPS:49.201336, 2.489843

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A L EPICERIE CHANTILLY

A l'Epicerie Chantilly: gourmet and authentic. Daily buffet at noon, dishes to share every evening. Seasonal cuisine, cheese, raclette, BBQ and gourmet treats. Enjoy on-site or take home to cook!

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,376 reviews

Customer review rating 0.5/5

Allan M. Business - Confirmed reviews ALL

Dear Allan McL, Thank you for sharing your feedback regarding your recent experience at our hotel. While we are pleased to hear that you appreciated the upgrade, we regret that your stay did not meet your expectations. We value your comments about our room conditions, gym facilities, and breakfast offerings, and will take them into consideration as we continuously strive to improve our services. Best regards, Jean-Christophe Daniel de Lagasnerie (Responsable Relation Client) & L'équipe du Mercure Chantilly

Customer review rating 2.5/5

Frank+ B. Families - Confirmed reviews ALL

Dear Frank B, Thank you for sharing your feedback regarding your recent stay. I am sorry to learn that you found the quality of our facilities and service not up to our usual standards. Your comments about the condition of the rooms and the dining experience will be taken into serious consideration as we strive to enhance our guest experience. We appreciate your insights and hope to provide a more satisfying environment in the future. Jean-Christophe Daniel de Lagasnerie (Customer Relations Manager) & The Mercure Chantilly Team

Customer review rating 3.0/5

Arief+ S. Families - Confirmed reviews ALL

Dear Arief S, Thank you for sharing your feedback regarding your recent experience at our hotel. I am sorry to hear that the restaurant service did not meet your expectations, particularly concerning the air conditioning and the unpleasant smell. Your comments are valuable, and I will ensure they are shared with our team for further consideration. Jean-Christophe Daniel de Lagasnerie (Customer Relations Manager) & The Mercure Chantilly Team

Customer review rating 2.5/5

Barbara+ M. Friends - Confirmed reviews ALL

Dear Barbara M., Thank you for sharing your feedback regarding your recent stay. I regret to learn that your experience did not meet your expectations. We appreciate your comments about the assistance with luggage and the clarity of information provided at check-in. Our team is continually working to enhance our service and ensure that guests feel welcomed and informed. Your insights will be shared with the relevant departments for consideration in our ongoing improvement efforts. Sincerely, Jean-Christophe Daniel de Lagasnerie (Responsable Relation Client) & L'équipe du Mercure Chantilly

Customer review rating 4.0/5

Catherine R. Couples - Confirmed reviews ALL

Chère Catherine R, Nous vous remercions sincèrement pour votre retour positif. Nous sommes ravis que vous ayez apprécié votre séjour chez nous et nous serions honorés de vous accueillir à nouveau. Bien cordialement, Jean-Christophe Daniel de Lagasnerie (Responsable Relation Client) & L'équipe du Mercure Chantilly

Other web-users rate our hotel

  • 345 reviews 9.3/10 Location
  • 694 reviews 6.7/10 Room
  • 872 reviews 8.7/10 Service
  • 7 reviews 1.7/10 WiFi
  • 316 reviews 7.6/10 Breakfast
  • 232 reviews 4/10 Wellness Area
  • 216 reviews 6.2/10 Cleanliness
  • 6 reviews 3.8/10 Beach

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Chantilly Hotels