Hôtel Mercure Chantilly Resort & Conventions

Hôtel Mercure Chantilly Resort & Conventions

Customer review rating (ALL Rating) 4.3/5 880 reviews

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Hotel extras

  • Resort on a 237-acre estate 30 minutes from Paris

  • Bars with views onto the 18-hole golf course & terraces

  • Wellness area: indoor and outdoor pool, fitness, sauna, steam room

  • Golf, tennis, MTB, ping-pong, pool, table foot., badmin., bowling, playgrnd

  • Conference area, 2,000m2, with full daylight

ALLSAFE approved hotel

Hotel location

Hôtel Mercure Chantilly Resort & Conventions

Route D Apremont
60500 VINEUIL SAINT FIRMIN
France

GPS:49.201336, 2.489843

Telephone +33 3 44 58 47 77

Fax +33 3 44 58 50 11

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  880 reviews

TripAdvisor Rating  3.0/5  306 reviews

very nice staff

Customer review rating 4.0/5

Lesly Families - Confirmed reviews ALL

Most welcoming staff, but lack of efficiency, we were sent to a chantilly only place when we wanted to have lunch, were recommended a local cab when an uber is 50% less, i subscribed to your loyalty program doing the check out, points were not added...

Dear LESLY P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud Boinet - Directeur Général et l’Equipe du Mercure Chantilly

Cosy and classy

Customer review rating 5.0/5

Ousama Families - Confirmed reviews ALL

We had a great relaxing stay and enjoyed the nice swimming pool and tasty dinner Unfortunately there wasn't a welcome gift despite it was promised for platinum card holder but we had a nice upgrade and late check out

Dear OUSAMAH A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud Boinet - Directeur Général et l’Equipe du Mercure Chantilly

Lovely stay, as usual

Customer review rating 5.0/5

Simona Solo - Confirmed reviews ALL

I love this hotel! Excellent and well-maintained facilities, impeccable cleanliness in the rooms, but what I appreciate the most is its staff. They are so kind, thoughtful and efficient! A special mention for Nesrine from the Reception desk, who is wonderful.

Dear SIMONA M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud Boinet - Directeur Général et l’Equipe du Mercure Chantilly

Good stay

Customer review rating 3.5/5

Henrik Families - Confirmed reviews ALL

It was a good experience but the overall feeling was that the place was a little rundown. The restaurant service and especially the buffet was not great.

Dear Henrik, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. We are sorry that you did not noticed the refurbishment of our hotel done last year in our lobby and restaurant. Regarding the rooms, approximately 50% have been refurbished also. We are sorry also that you did not enjoy the buffet. We are looking forward to welcoming you for an other stay. Best regards, Arnaud Boinet - Directeur Général et l’Equipe du Mercure Chantilly

Mixed

Customer review rating 3.0/5

Jennie Friends - Confirmed reviews ALL

The room & facilities were great but we were disappointed that the taxi we booked with reception had not been ordered and that there was no gluten-free cereal or bread options available at breakfast.

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Other web-users rate our hotel

  • 217 reviews 9.3/10 Location
  • 436 reviews 6.1/10 Room
  • 573 reviews 6.4/10 Service
  • 7 reviews 7.1/10 WiFi
  • 332 reviews 5.6/10 Food
  • 166 reviews 7.6/10 Breakfast
  • 133 reviews 5.4/10 Cleanliness
  • 88 reviews 3/10 Value

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