Hôtel Mercure Chantilly Resort & Conventions 4 stars

Customer review rating (ALL Rating) 4.5/5 1,360 reviews

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Description

Hotel extras

  • Resort on a 237-acre estate 30 minutes from Paris

  • Bars with views onto the 18-hole golf course & terraces

  • Wellness area: indoor and outdoor pool, fitness, sauna, steam room

  • Golf, tennis, MTB, ping-pong, pool, table foot., badmin., bowling, playgrnd

  • Conference area, 2,000m2, with full daylight

Our accommodation(s)

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Room 1

Hotel location

Hôtel Mercure Chantilly Resort & Conventions

Route D Apremont
60500 VINEUIL SAINT FIRMIN
France

GPS:49.201336, 2.489843

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A L EPICERIE CHANTILLY

A l'Epicerie Chantilly: gourmet and authentic. Daily buffet at noon, dishes to share every evening. Seasonal cuisine, cheese, raclette, BBQ and gourmet treats. Enjoy on-site or take home to cook!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,360 reviews

Customer review rating 1.5/5

Marco+ K. Business - Confirmed reviews ALL

Dear Marco K, Thank you for taking the time to share your experience regarding your stay at the Mercure Chantilly Hotel. We are sincerely sorry to learn that the conditions of your room did not meet your expectations. Your feedback regarding the functionality of the facilities and the overall state of the premises is taken very seriously. We are committed to maintaining a safe and comfortable environment for all our guests. We have also noted your comment about the service provided during your use of the meeting room. Although our team strives to meet requests, it seems we did not achieve the level of service expected. We will share your feedback with the relevant teams to improve our offering. We understand that these elements may have affected your perception of our establishment, and we thank you for your constructive remarks. Your satisfaction is our priority, and we hope that you will give us another chance to provide you with a better experience in the future. Sincerely, Jean-Christophe Daniel de Lagasnerie (Customer Relations Manager) & The Mercure Chantilly Team

Customer review rating 5.0/5

Robert B. Couples - Confirmed reviews ALL

Cher Robert B, Nous vous remercions pour votre retour positif et sommes ravis que votre séjour ait été agréable. La proximité de notre établissement avec Paris et les attraits des environs, tels que la piscine et le restaurant, sont effectivement des atouts appréciés. Nous espérons avoir le plaisir de vous accueillir à nouveau. Jean-Christophe Daniel de Lagasnerie (Responsable Relation Client) & L'équipe du Mercure Chantilly

Customer review rating 4.5/5

Nicholas+ K. Families - Confirmed reviews ALL

Dear Nicholas K, Thank you for your positive comments regarding your stay with us. We are delighted that our location was ideal for your trip. Sincerely, Jean-Christophe Daniel de Lagasnerie (Customer Relations Manager) & The Mercure Chantilly Team

Customer review rating 5.0/5

Ketevan T. Friends - Confirmed reviews ALL

Dear Ketevan T, We sincerely thank you for your positive feedback. It is gratifying to know that you had a pleasant stay with us alongside your husband and friends. Your satisfaction is our priority, and we hope to welcome you again very soon. Jean-Christophe Daniel de Lagasnerie (Customer Relations Manager) & The Mercure Chantilly Team

Customer review rating 3.5/5

Patrick F. S. Couples - Confirmed reviews ALL

Cher Patrick F S, Nous vous remercions pour votre retour et sommes ravis que notre emplacement et le confort de l'hôtel aient contribué à votre bien-être après vos longs vols. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour. Jean-Christophe Daniel de Lagasnerie (Responsable Relation Client) & L'équipe du Mercure Chantilly

Other web-users rate our hotel

  • 336 reviews 9.3/10 Location
  • 681 reviews 7/10 Room
  • 876 reviews 8.8/10 Service
  • 7 reviews 0/10 WiFi
  • 317 reviews 8/10 Breakfast
  • 240 reviews 4/10 Wellness Area
  • 207 reviews 6.6/10 Cleanliness
  • 6 reviews 3.8/10 Beach

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