Hôtel Mercure Chantilly Resort & Conventions 4 stars

Customer review rating (ALL Rating) 4.5/5 1,459 reviews

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Description

Hotel extras

  • Resort on a 237-acre estate 30 minutes from Paris

  • Bars with views onto the 18-hole golf course & terraces

  • Wellness area: indoor and outdoor pool, fitness, sauna, steam room

  • Golf, tennis, MTB, ping-pong, pool, table foot., badmin., bowling, playgrnd

  • Conference area, 2,000m2, with full daylight

Our accommodation(s)

Hotel location

Hôtel Mercure Chantilly Resort & Conventions

Route D Apremont
60500 VINEUIL SAINT FIRMIN
France

GPS:49.201336, 2.489843

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A L EPICERIE CHANTILLY

A l'Epicerie Chantilly: gourmet and authentic. Daily buffet at noon, dishes to share every evening. Seasonal cuisine, cheese, raclette, BBQ and gourmet treats. Enjoy on-site or take home to cook!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,459 reviews

Customer review rating 4.5/5

Biswajit B. Business - Confirmed reviews ALL

Excellent hospitality. However breakfast options were surprisingly limited.

Customer review rating 2.5/5

Nathan G. Business - Confirmed reviews ALL

Hotel and Grounds were nice. Room was ok however the aircon was not working and constantly blowing out hot air meaning had to have window open in the middle of February. Chairs in the restaurant are really uncomfortable and not practical for eating dinner. As soon as you ordered a drink staff ar shoving a pad into your face getting you to sign for the drinks, almost as though they make commission.

Dear Nathan G, Thank you for taking the time to share your experience. We are pleased that you enjoyed the hotel and the outdoor spaces. We regret to learn that the air conditioning in your room was not functioning properly and that the seating in the restaurant did not meet your expectations. Regarding the service, we appreciate your feedback and will ensure that our staff is more attentive to our clients' needs when taking orders. We hope to have the opportunity to welcome you again under better conditions. Jean-Christophe Daniel de Lagasnerie (Customer Relations Manager) & The Mercure Chantilly Team

Customer review rating 3.5/5

Tommy E. Y. Business - Confirmed reviews ALL

Nothing outstanding to report, but the fitness area is too warm.

Dear Tommy E Y, We thank you for your comments regarding our location and environment. We take note of your remarks about the temperature of our fitness area, and we will consider solutions to improve the comfort of our clients. Jean-Christophe Daniel de Lagasnerie (Customer Relations Manager) & The Mercure Chantilly Team

Customer review rating 4.5/5

Gaelle C. Couples - Confirmed reviews ALL

Very nice stay: the facilities (gym, pool, saune...) are accessible without limit of time and the hotel is nicely styled ! The food was excellent, maybe a little bit pricey given the cost of the room already. Regarding the room, we stayed in a classic room: very comfortable but it's a shame that it wasn't a real two people mattress and rather two single beds pushed together... not practical for a couple ! Apart from this, conditionner and lotion would be appreciated :) Overall a very nice stay, relaxing and with great personal.

Dear Gaelle C, We sincerely thank you for your positive feedback regarding your stay at our hotel. We are delighted that you enjoyed our facilities, as well as the quality of the dining. Your comment on the bedding has been duly noted. We understand that comfort is essential for our guests, and we strive to provide a pleasant experience for everyone. Regarding the care products, we appreciate your suggestion and will consider it to further enhance the comfort of our rooms. We hope to have the pleasure of welcoming you back very soon. Jean-Christophe Daniel de Lagasnerie (Customer Relations Manager) & The Mercure Chantilly Team

Customer review rating 4.0/5

Roselyne P. Couples - Confirmed reviews ALL

Belles prestations. Personnel au top

Other web-users rate our hotel

  • 344 reviews 9.2/10 Location
  • 682 reviews 7.2/10 Room
  • 941 reviews 8.9/10 Service
  • 9 reviews 2/10 WiFi
  • 331 reviews 8.6/10 Breakfast
  • 278 reviews 3.7/10 Wellness Area
  • 197 reviews 6.5/10 Cleanliness

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