ibis budget l'Isle Adam

Customer review rating (ALL Rating) 3.7/5 425 reviews

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Centre commercial Le Grand Val, ZAC du Pont aux Rayons, 95290 L'ISLE ADAM, France

Description

Our accommodation(s)

Hotel location

ibis budget l'Isle Adam

Centre commercial Le Grand Val, ZAC du Pont aux Rayons
95290 L'ISLE ADAM
France

GPS:49.125392, 2.250062

Telephone
Fax +33 1 34 69 11 85

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

3 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  425 reviews

TripAdvisor Rating  3.0/5  283 reviews

Customer review rating 4.0/5

C. Couples - Confirmed reviews ALL

Super Personnel satisfaisant

Amazing customer service

TripAdvisor rating 5.0/5

Nikki B TripAdvisor review

We only stopped one night but everything was fantastic. Bed clean and comfortable along with bathroom. We would definitely go back and stay again perfect for short over night stay with family. The staff were very friendly & helpful especially the hotel manager Charaf who helped reunite our son with his cuddly rabbit that we accidentally left behind in the hotel. We are forever grateful Thank you Charaf your amazing

Bedbugs

Customer review rating 0.5/5

Avalon R. Couples - Confirmed reviews ALL

Hundreds of bedbugs in the bed. Left at 1am having been woken up by them biting me all overy body. Now spent five days itching like mad, had to buy creams and antihistamines to get relief. Will never stay here again.

Dirty room, spider, ...

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Dirty Room Spider on the bath A lot of dusty and dirty

Insatisfaction relative à la qualité du séjour

Customer review rating 0.5/5

Anonymous Couples - Confirmed reviews ALL

Dear Accor Hotel Management, I hope this email finds you well. I am writing to express my deep disappointment with my recent stay at the Ibis Budget L'Isle-Adam. As a Silver member of the Accor loyalty program, I have always chosen Accor hotels, trusting in the quality and standards that your brand represents. Unfortunately, my experience at this property fell far below those expectations. Before booking my stay, I made sure that the hotel offered air conditioning in the rooms, as it was one of my primary requirements. However, upon arrival, I discovered that the air conditioning was not functioning at all, making my stay quite uncomfortable. Upon asking to change my room, the receptionist said that the AC of the whole hotel was down. When I requested a fan as an alternative, I was given a dusty, dirty fan that triggered a coughing fit as soon as I turned it on. Additionally, the overall cleanliness of the room and the toilet was extremely poor, with both areas being dirty and dusty. To make matters worse, I noticed the presence of bugs in the room, which I have documented with photos and can provide upon request. I understand that this property is not part of the Accor membership program, and I did not expect to benefit from my Silver status privileges. I could have booked any other hotel, but I insisted on sticking to an Accor Hotel even without benefiting from my provileges. That being said, I did expect a minimum standard of cleanliness and maintenance that one would associate with any Accor hotel, regardless of the brand. Unfortunately, this was not the case. Moreover, after getting back at the hotel at 1 am, we spent 15 minutes trying to open our room door that was stuck even though we were entering the correct key code. Given that I did not receive what was promised in my reservation, such as functional air conditioning, and considering the overall poor conditions of my stay, I believe a reimbursement is warranted. I hope you will consider this request seriously. I look forward to your response. Best regards, Nadim E.

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Other web-users rate our hotel

  • 110 reviews 9.2/10 Location
  • 442 reviews 3.3/10 Room
  • 278 reviews 7.3/10 Service
  • 9 reviews 4.2/10 WiFi
  • 254 reviews 3.6/10 Comfort
  • 177 reviews 4.1/10 Cleanliness
  • 103 reviews 8.5/10 Breakfast
  • 88 reviews 1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.