NOVOTEL CHÂTEAU DE MAFFLIERS DEMEURE DE CAMPAGNE Hotel 4 stars

Customer review rating 3.9/5 4,342 reviews

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ALLSAFE approved hotel

NOVOTEL CHÂTEAU DE MAFFLIERS DEMEURE DE CAMPAGNE
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Hotel extras

  • 12.4 miles (20 km) from Paris and the Enghien-les-Bains casino

  • Hotel full of character in the heart of the forest

  • 11 meeting rooms and restaurant, perfect for your conferences

  • Rooms overlooking the park with free WiFi

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Solarium
  • Outdoor playground for children
  • Other sports activities
Business services
  • 16 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

NOVOTEL CHÂTEAU DE MAFFLIERS DEMEURE DE CAMPAGNE

allée des Marronniers
chateau de maffliers
95560
maffliers
france

Tel: +33134083535

Fax: (+33)1/34083500

Check-in from 12h00

Check out up to 12h00

  • By plane

    BEAUVAIS TILLE At 55km / 34.18 miles

  • By plane

    BEAUVAIS TILLE At 45km / 28.13 miles

  • By plane

    ORLY At 45km / 27.96 miles

  • By plane

    PONTOISE CORMEILLES-EN-VEXIN At 25km / 15.63 miles

  • By plane

    ROISSY CDG At 24km / 14.91 miles

  • By train

    MONTSOULT MAFFLIERS At 3km / 1.86 miles

GPS :49.073465, 2.308163

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. All Novotel rooms are bright, peaceful, not overlooked and offer free WIFI.

Classic Room - 1 double bed and 1 double sofa bed.

Accessible room
  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Classic Room with park/château view, 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Executive Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Executive Room with park/château view, 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
Rooms

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Dine how you want, when you want. Enjoy tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar, terrace or in your room

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR LES BOISERIES

Non contractual photo

Enjoy our English-style bar with view over the château's park. Piano, billiard table and board games are available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 180

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
NOVOTEL CHÂTEAU DE MAFFLIERS DEMEURE DE CAMPAGNE

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

4,342 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,205 reviews

Reality very different from the pictures

Customer review rating 3.9/5

Carole Families - 15/07/2020 Confirmed reviews ALL

We were aware that the castle suffered a fire a few months ago and that the pool and restaurant were not accessible anymore, however, we were very surprised to discover that the actual castle is completely covered by tarpaulin. It has then nothing to do with the pictures, and plus we were not aware either that they're building an outside pool in the garden. The supposedly peaceful garden with a beautiful castle on top was not nice anymore. Plus we had to suffer the noise from the pool's construction. We expressly booked a room with view on the garden but we had one with view on the parking. When we complained the staff answered that it is what we were supposed to have and was not helpful at all. Most of the pictures from the booking web are actually pictures of the interior of the castle and of course not available anymore but it is hard for a customer to guess what it's still enjoyable or not. I understand that it is very unexcpected circumstances but I believe that all the pictures from the castle should be removed to avoid disappointment. Also, no one ever came to clean our room during all our stay, and when we ask about it they said that it has to do with the covid. Very convenient to remove another service from the hotel when all the customers are sharing and touching everything for the self service breakfast. We were travelling with a young baby and had to remove the bin full of diapers ourselves from the room.

Dear Madame HAAGE, Thank you for taking the time to share your experience with us at NOVOTEL CHÂTEAU DE MAFFLIERS COUNTRY HOUSE. We are sorry that your experience did not meet your expectations; let me offer my sincere apologies. At Novotel, we strive to provide a superior service experience to each customer; therefore, your feedback is very important to us. Rest assured that we are taking appropriate action to resolve the problem and prevent it from happening again. Our photos will be adapted on the accor and partner sites but this request requires a little time. We appreciate your sharing your concerns and we hope you will give us the opportunity to serve you better in the near future. Regards, Arnaud FEUCHEROLLES Country Home Manager - Domaine de Maffliers

Great time, excellent staff

Customer review rating 3.9/5

Paul R. Couples - 14/07/2020 Confirmed reviews ALL

This Novotel is nested in the middle of the forest, making for a beautiful site! We borrowed some bikes free of charge to go in the nearby forest, enjoyed the fresh fruit for breakfast. Shame the pool was closed but I understand it will be up and running early august! Loved the « marché d’Augustine » where great products are available, specifically meat and gambas skewers. The cheese and wine were very nice too. Very friendly team, helped me with a technical problem with the safe, and answered any questions we had. Will definitely be coming back once the pool is done being built!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Arnaud FEUCHEROLLES Directeur Demeure de Campagne - Domaine de Maffliers

Nice and quiet hotel in the middle of a beautiful forest

Customer review rating 3.9/5

C Couples - 13/07/2020 Confirmed reviews ALL

We enjoyed our stay especially because there was almost no client in the hotel so we had the park for ourselves and could really enjoyed the quietness and the proximity of nature. However when we booked the room on all.accor.com nothing was mentioned to us about the castle being closed (and the facilities inside such as the swimming pool and the restaurant) due to a fire happening there 3 months. We received an email from the hotel mentioning this after payment and only 2 days before we were supposed to arrive so we couldn't cancel our booking and find another accommodation on time. The hotel gave us a 10% discount but honestly this is not much compared to the fact that most facilities were not available (this is especially for those facilities that we picked this hotel) and the communication was bad (the hotel almost never apologized about it). The room was quite but wasn't the cleanest one (we could see hair and hairs from previous customers in the toilet). The overall building needs a good refresh.

Dear CELINE C., Thank you for taking the time to tell us about your experience at the NOVOTEL CHÂTEAU DE MAFFLIERS DEMEURE DE CAMPAGNE. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arnaud FEUCHEROLLES Directeur Demeure de Campagne - Domaine de Maffliers

Lovely place with lovely people!

Customer review rating 3.9/5

Philippe L. Couples - 13/07/2020 Confirmed reviews ALL

great location at 1 hour from Paris, in the middle of a charming forest, peaceful, quiet, a lot of services and on top of that so gentle people and welcome! A charm!

Dear Mister L., Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Arnaud FEUCHEROLLES Directeur Demeure de Campagne - Domaine de Maffliers

Beautiful setting. PleRelaxing plsce not far from CDG. Pleasant staff

Customer review rating 3.9/5

David B. Couples - 09/03/2020 Confirmed reviews ALL

Relaxing place not far from CDG

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Arnaud FEUCHEROLLES Director

satisfied apart rfom the arrival

Customer review rating 3.9/5

Genevieve S. B. Families - 29/12/2019 Confirmed reviews ALL

A pleasant stay . Surprised by the changes .Some where good like the new decors of the restaurant . Some were not so much appreciated ...the way the receptionists are dressed and the place they sit ...a bit too causual . Can distinguish the staff from the guests. We have been using your hotel for at least 8 years every year for Christmas - we always book the suite .I cant remember having been able to get in our suite on our arrival which always takes place around 3 0r 3h 30 !

Nice experience

Customer review rating 3.9/5

Rob Business - 29/11/2019 Confirmed reviews ALL

My stay went smoothly

Informal Modernity in a traditional chateau park setting

Customer review rating 3.9/5

Mike Friends - 21/11/2019 Confirmed reviews ALL

Easygoing and helpful staff, smart rooms, decent breakfast and dinner. The setting is very grand for a Novotel, with the original chateau and all the parkland around meaning that the whole place is completely private from the Paris suburbs surrounding it. It's also secure for parking etc which is very useful.

Great Location, Great Chateau, Great Staff

Customer review rating 3.9/5

Dr. S. Couples - 05/11/2019 Confirmed reviews ALL

Terrific... except The room did not have Luggage racks. House keeping could have been more attentive. Klenix tissues almost out (two left), no bath mat, forgot to leave creamers for the second day, a bit of mold around the base of the shower.

Dear MARC S., We very much appreciate your comments regarding your stay at the Novotel Château de Maffliers. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We inform you that the domain of Maffliers is in total transformation in order to propose to our customers, an out of the ordinary experience. An experience where the customer would be like "at home" with a choice of services. We will offer, in particular, three types of accommodation in a spirit of Countryside: one part is dedicated to the hotel, another to luxurious suites in the castle and finally, the cottages. During this period of change, everything is not perfect yet but we are working on it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud FEUCHEROLLES Director

New Experiences & new expectations

Customer review rating 3.9/5

E. Families - 04/11/2019 Confirmed reviews ALL

We got the great and positive suprise that the reception desk was not mobile & dematerialized. The agents revamped the lobby with Halloween stuff. Great ! New Menu. A small regret : they bought the Poney Club buildings aside and there is no more poney club.

Dear Gilles E., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We inform you that the domain of Maffliers is in total transformation in order to propose to our customers, an out of the ordinary experience. An experience where the customer would be like "at home" with a choice of services and activities. We will offer, in particular, three types of accommodation in a spirit of Countryside: one part is dedicated to hotel, another to luxurious suites in the castle and finally, the cottages. During this period of change, everything is not perfect yet but we are working on it. Regarding the pony club, you still have the possibility to go horseback riding. Next time just ask our staff while you are booking. Sincerely, Arnaud FEUCHEROLLES Director

Average

Customer review rating 3.9/5

Roy S. Business - 28/10/2019 Confirmed reviews ALL

Difficult to find

Dear Roy S., Thank you for taking the time to share your feedback. Your comment will be transferred to our team for action. We hope to welcome you back to our domain very soon! Sincerely, Arnaud Feucherolles Director

Pleasant Stay

Customer review rating 3.9/5

Chris Business - 25/10/2019 Confirmed reviews ALL

Only one issue, there was a pair of socks under the dressing table, must have been left by a previous guest and missed by the cleaners

Dear CHRISMR F., We very much appreciate your comments regarding your stay at the Novotel Château de Maffliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie VERFAILLIE Directrice.

goog experience

Customer review rating 3.9/5

Kenza C. Couples - 08/10/2019 Confirmed reviews ALL

kind people, beautiful place

nice environment, easy

Customer review rating 3.9/5

Anonymous Business - 30/09/2019 Confirmed reviews ALL

Only negative experience was the over crowded breakfast due to busses with indian guests that had to leave.

Customer review rating 3.9/5

Shaun G. Families - 25/09/2019 Confirmed reviews ALL

Check in and out was fine.the bar and restraint experience was poor.

Mr David K.

Customer review rating 3.9/5

Anonymous Couples - 23/09/2019 Confirmed reviews ALL

We had an enjoyable stay.

Ok , just ...

Customer review rating 3.9/5

Jan V. D. B. Couples - 21/09/2019 Confirmed reviews ALL

When we arrived the room was far too cold (5 degrees and the air conditioning was at maximum power) The room was reserved for 2 people, but there was only 1 towel. There was no milk or milk powder on the tea and coffee tray - and the reception could not arrange any either. Food prices in the Novotel café were on the high side

Intimate Birthday Party

Customer review rating 3.9/5

Brenda Friends - 15/09/2019 Confirmed reviews ALL

It was a short stay but as always were all satisfied from food and activities.The staff are always accommodating.And oh we LOVE the zumba :).

Not as a Novotel should be

Customer review rating 3.9/5

Jake Couples - 11/09/2019 Confirmed reviews ALL

Nice location, but a couple of unacceptable things for a Novotel. First of all, as a Gold member we have the right to an upgrade if available. We had to ask, and the answer was that they had to look into it, but not know, maybe in the evening (considering we were staying one night... not very useful). Then, as many other guests, we were horrified by the fact that the room was extremely cold. We were told at reception that they refused to put on the heating as it was only September... Absolutely ridiculous considering the cold temperatures outside. The room must have been at 16 degrees at best. Nobody seems to care much about the customer, which for a hotel business is quite strange...

Rooms and facilities need updating

Customer review rating 3.9/5

Ann-marie C. Couples - 10/09/2019 Confirmed reviews ALL

The bedroom smelt of drains and that's probably because they were blocked ? Water in the bathroom didn't drain away easily. No iron in the room although reception did provide one on asking. This hotel does not merit it's four stars, I have stayed in better Ibis hotels !! Limited choice at breakfast, again most 4 star hotels have a much better spread. This was the second we stayed at this hotel but there will not be a third !

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