Novotel Domaine de Maffliers-Demeures de Campagne 4 stars

Customer review rating (ALL Rating) 4.4/5 557 reviews

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Allée des Marronniers, Domaine de Maffliers, 95560 MAFFLIERS, France

Description

Hotel extras

  • A Demeure nestled in a 35-hectare park 10 minutes from L'Isle-Adam

  • Two restaurants: "La Brasserie du Château" & "La Table d'Augustine" (gastronomic)

  • Leisure : Indoor and outdoor swimming pools and sauna, horse riding, volleyball, playground...

  • Two types of rooms: The "Novotel" rooms (Classic or Executive with view on the park)

  • The Deluxe Rooms in the Château de Maffliers (including a Duplex Suite with terrace)

Our accommodation(s)

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Hotel location

Novotel Domaine de Maffliers-Demeures de Campagne

Allée des Marronniers, Domaine de Maffliers
95560 MAFFLIERS
France

GPS:49.073465, 2.308163

Telephone
Fax +33 1 34 08 35 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  557 reviews

TripAdvisor Rating  3.7/5  1,339 reviews

Scenic venue for business events, but not flawless

TripAdvisor rating 3.0/5

cirob349 Business - TripAdvisor review

I stayed at Domaine de Maffliers for a two-night business event. The location is certainly scenic and picturesque, surrounded by the countryside outside Paris. The setting works well for corporate activities, although the weather was colder than expected for early September. My room in the main building was spacious, though not very modern. I was disappointed that it wasn’t cleaned on the second day. Perhaps it required placing a sign outside the door, but everything was written only in French and not easy to understand for non-speakers. Staff were polite but not very present. The restaurant was average: some dishes were decent, others not at all (the pasta was inedible), while breakfast was much better. However, on the second day at 8am several items were already gone, and some pastries seemed from the day before. Overall, it’s a charming place for business gatherings, with nice surroundings and potential outdoor activities, but I wouldn’t return for a personal holiday.

Mixed experience.

TripAdvisor rating 4.0/5

Hoopiemom Couples - TripAdvisor review

This is a tough review to write, because this is almost like staying in 2 very different hotels! The main hotel, where our room was , appears to be an old hotel that had its common spaces remodeled . Walls appear to be concrete. Our room was just average,nothing special . Small but clean. No charm or character that we are used to in French hotels. It’s more like an old Holiday Inn. But, the other part of the hotel, which is a short walk away where the indoor pool and restaurant are , is beautiful. The restaurant is very nice, with seating inside and out. The grounds are gorgeous. Expansive and relaxing. Nice outdoor pool . If you are looking for a luxury room, this isnt the place. But if you want quiet and relaxation, it’s fine.

Thank you for taking the time to share your detailed experience. We are delighted that you enjoyed our restaurant, our beautiful grounds, and the relaxing atmosphere of our property. We also take note of your comments regarding the style and comfort of the room, which did not fully meet your expectations. Your feedback is valuable in helping us further improve the experience for our guests, and we hope to have the pleasure of welcoming you back for another peaceful stay. Laetitia - Guest Experience

Avoid , because it's completely overpriced and misleading if you book the expensive castle part of this hotel

TripAdvisor rating 1.0/5

Beate B Couples - TripAdvisor review

We booked an expensive room 450 Euros per night room in the castle part of this 2 split hotel and expected at least a 4-5 star atmosphère and service , but were extremely disappointed . Accor mixes the guests of the expensive castle part with another hotel building on these grounds which is maybe 2-3 star and provides 2 star service or worse for both . When we asked for a little salad for lunch we were told they only offer a BBQ for 44 Euros p P . No exception . Zero customer orientation . The same the next day . Breakfast: We had to wait 30 min to get some service , mediocre coffee served in a pot without a lid , Boiled eggs served in a little milk jug - apparently they don't have egg holders . Never experienced this even in a 2 star hotel . . When we went back to our rooms after our lunch disappointment , our room key cards did not work any more . Had to walk back to the reception in the 3 star hotel part to get new keys . The room was spacious but overlooking the roof of the annex and the outside restaurant . It's apparently a family destination with lots of people using the pool . Unclear whether they were actually all guests of the hotel . So don't expect a serene calm atmosphere but rather a place with lots of small children . Completely overpriced for what it is .

Dear Beate, Thank you for taking the time to share your detailed feedback. I am sincerely sorry to read that your stay with us did not meet your expectations, especially given the premium room you had booked in the château section. We fully understand your disappointment regarding the contrast between the setting you anticipated and the overall service experience you encountered. Our property does indeed feature two distinct sections, and while we aim to offer consistent quality of service across the entire estate, it is clear that your experience fell short of what you rightfully expected — both in terms of atmosphere and hospitality. Regarding the restaurant, I regret that we were unable to accommodate a simpler lunch request outside of the BBQ formula. Your comment on the lack of flexibility and customer orientation is well noted and has already been shared with the food and beverage team for urgent review. Concerning breakfast, the issues you raised — delays in service, inappropriate presentation, and lack of proper tableware — are clearly unacceptable. This is far from the level of quality and attention we strive to provide. I also apologize for the inconvenience caused by your room key malfunction and the walk back to reception that followed. Finally, while our estate does attract families due to its facilities and surroundings, we understand that guests expecting a calm and refined château experience might not always find the setting aligned with their preferences. Your feedback is essential to help us better clarify expectations and improve guest segmentation and service delivery. Please accept our sincere apologies for the shortcomings you experienced. We appreciate your constructive remarks, which will be shared with the management team for immediate action. I hope we may have the opportunity in the future to provide you with a stay that better reflects the standards you expect — and deserve. Kind regards, Laetitia Guest Experience Manager

The "BEST" Novotel ever!

TripAdvisor rating 5.0/5

Animefan1980 Solo travel - TripAdvisor review

A very marvellous one day stay at the Novotel Domaine Maffliers. From the moment you enter the property, you are overwhelmed with a stroke of woods to finalize with a beautiful landscape with the hotel and its restaurant / castle. You can stay at the hotels comfortabel rooms. But my suggestion (finding a good day with its good price per night), to spend a night at its suite. Spacious, private (and for couples, very romantic. Although I am a single). Can't wait for my second stay in about 7 months, after my night train travel from Toulouse to Gare du Nord to Monsoult Maffliers station.

Un grand merci pour votre magnifique retour ! Nous sommes ravis que vous ayez autant apprécié le cadre, le château, ainsi que le confort de nos chambres et suites. Votre recommandation de séjourner en suite est très appréciée, et nous serons heureux de vous accueillir à nouveau lors de votre prochain passage. Nous vous souhaitons d’ici là un excellent voyage, et restons à votre disposition pour toute demande. À très bientôt au Novotel Domaine Maffliers ! Bien cordialement, Laetitia Responsable Expérience Client

Very difficult to access

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

This hotel is in the middle of nowhere in the countryside. The service is very poor and not very nice amenities, yet the prices are that of Paris. The hotel is dating back to the 70's and in need of massive renovation. Did not sleep well and found the deco very odd.

Bonjour, Nous vous remercions d’avoir partagé votre expérience. Nous sommes désolés que votre séjour n’ait pas été à la hauteur de vos attentes et prenons bonne note de vos remarques concernant le confort, la décoration et les services proposés. Soyez assuré(e) que vos commentaires seront transmis à nos équipes afin d’évaluer les améliorations possibles pour offrir une expérience plus agréable à nos futurs clients. Nous espérons avoir l’occasion de vous accueillir à nouveau et de vous faire vivre un séjour plus satisfaisant. Avec nos salutations respectueuses, Laetitia – Responsable Expérience Client

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Other web-users rate our hotel

  • 346 reviews 9.4/10 Location
  • 433 reviews 5.4/10 Room
  • 606 reviews 8/10 Service
  • 6 reviews 2.6/10 WiFi
  • 348 reviews 7.9/10 Vibe
  • 201 reviews 7.7/10 Breakfast
  • 105 reviews 6.6/10 Bar
  • 97 reviews 4.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.