Novotel Domaine de Maffliers-Demeures de Campagne 4 stars

Customer review rating (ALL Rating) 4.2/5 494 reviews

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Allée des Marronniers, Domaine de Maffliers, 95560 MAFFLIERS, France

Description

Hotel extras

  • A Demeure nestled in a 35-hectare park 10 minutes from L'Isle-Adam

  • Two restaurants: "La Brasserie du Château" & "La Table d'Augustine" (gastronomic)

  • Leisure : Indoor and outdoor swimming pools and sauna, horse riding, volleyball, playground...

  • Two types of rooms: The "Novotel" rooms (Classic or Executive with view on the park)

  • The Deluxe Rooms in the Château de Maffliers (including a Duplex Suite with terrace)

Our accommodation(s)

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Hotel location

Novotel Domaine de Maffliers-Demeures de Campagne

Allée des Marronniers, Domaine de Maffliers
95560 MAFFLIERS
France

GPS:49.073465, 2.308163

Telephone
Fax +33 1 34 08 35 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  494 reviews

Customer review rating 2.0/5

Matias V. Business - Confirmed reviews ALL

I stayed two nights at a business convention. I had to share a bathroom with other people; I only had one electric socket, and I had to shower in a bathtub. I also had to rush to have dinner because the kitchen closes early. I guess it's a great place for another kind of trip; for me, it was the most expensive hostel ever.

Customer review rating 1.5/5

Jerome G. Business - Confirmed reviews ALL

There is a significant mismatch between price, perceived value, and overall quality. Even at a discounted group rate, I was disappointed by several aspects: - A 100m walk between the room and the restaurant for breakfast, particularly inconvenient and frustrating in bad weather - Poor finishing details in the room: uneven paint lines along the accent wall in the room's toilets, and visible paint on the edges of the (removable!!) flush panel - Long hairs on the floor behind the toilet door - Outdated surface-mounted electrical outlets in the room - A bathroom mirror with visible stains and deterioration of the reflective surface, clearly showing its age - Confusing elevator logic: the 6th floor is actually downstair, meaning I was VERY confused when I tried to use the staircase to go back to the reception. - Noisy elevator repeatedly dialling a phone number loudly for no reason and likely disturbing nearby rooms throughout the night - Damaged trim around the windows in the sunroom attached to the conference room, not well maintained and visually unappealing - A visibly misaligned (rotated) electrical socket in the conference room, impossible to ignore once noticed - Broken lock on the conference room restroom, simply unacceptable - Breakfast scheduled for 6:30, but still being set up at 6:40, with several items missing - Limited and underwhelming breakfast selection. For example, only mini pain au chocolat, not even a simple croissant (and I am not even expecting a full English breakfast) - Coffee located in adjacent room. You may have to ask other guests to find the machine like I had to. One of our group lunches was particularly disappointing: - The rice was dried out and crunchy - The pork was completely overcooked and inedible - The fruit salad was overly dominated by blackcurrants, resulting in a bitter taste. Some even joked that the sangria seemed to lack wine (To be fair, the guacamole and the salmon starter were excellent.) Overall, while the value may lie elsewhere, for a short business stay linked to a seminar, the experience was both expensive and underwhelming.

Customer review rating 4.5/5

Peter H. Couples - Confirmed reviews ALL

Disappointing that we had to go out to eat.

Dear Mr H., Thank you for taking the time to share your feedback following your stay with us. We are sincerely sorry for the disappointment caused by not being able to dine at our restaurants during your stay. We understand how frustrating it must have been to have to leave the estate to find a restaurant elsewhere, especially during the warm weather. Our restaurants can occasionally reach full capacity, particularly on weekends, which is why we encourage guests to reserve in advance. That said, we fully understand your disappointment and regret that we were unable to offer you a table on this occasion. Your comments are very valuable and will help us continue improving the information and support provided to our guests before their arrival. We hope to have the pleasure of welcoming you back to Domaine de Maffliers and provide you with the complete experience you were expecting. Kind regards, Laetitia Guest Experience Manager

Customer review rating 4.0/5

Matthew W. Friends - Confirmed reviews ALL

Room was fine, breakfast was good, staff were friendly. Disappointed that the indoor swimming pool didn't open until 10am, so couldn't go for a pre-breakfast swim

Bonjour Matthew, Merci beaucoup d’avoir pris le temps de partager votre expérience au Domaine de Maffliers. Nous sommes ravis que vous ayez apprécié cette escapade à la campagne, la qualité de la chambre, du petit-déjeuner ainsi que l’accueil de notre équipe. Nous prenons également bonne note de votre remarque concernant les horaires d’ouverture de la piscine intérieure et nous comprenons votre déception de ne pas avoir pu en profiter avant le petit-déjeuner. Votre retour est précieux et nous aide à améliorer continuellement l’expérience de nos clients. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement. Bien cordialement, Laetitia – Responsable Expérience Client

Customer review rating 5.0/5

Axel L. Couples - Confirmed reviews ALL

Super week-end

Cher Monsieur L., Quel plaisir de lire votre commentaire et ce joli “Toujours aussi bien” qui nous touche particulièrement. Nous espérons avoir le plaisir de vous recevoir à nouveau très bientôt pour un prochain week-end ressourçant. Bien cordialement, Laetitia – Responsable Expérience Client

Other web-users rate our hotel

  • 376 reviews 9.3/10 Location
  • 468 reviews 5.6/10 Room
  • 706 reviews 7.6/10 Service
  • 9 reviews 4.4/10 WiFi
  • 400 reviews 8.4/10 Vibe
  • 209 reviews 6.5/10 Breakfast
  • 124 reviews 6.1/10 Bar
  • 104 reviews 4.6/10 Cleanliness

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