ibis budget Senlis 2 stars

A great pit stop.

Easy to reach, simple procedures. Very clean room

The sheets in the bed I was offeret were used and not cleaned. I had to exchange the sheets myself.

This is a really one of the nicest, and compact IBIS Budget hotels I had experienced. All the facilities are as per expectations. The Breakfast spread was enough, please do not expect the spread as in "IBIS Hotels" non-budget hotels... The parking places are ample, and there's a McD and petrol pump near by.. In short perfect facilities in and around :)

On checking in, we were given a room that hadn't been done and entered a smelly room with undone beds, dirty bathroom. Back to reception with all our stuff, it took a while to be given a second room, at the furthest possible location from the second room the rest of the family was occupying, separating us by 2 floors and 2 corridors. On entering on new room, the door was open... but room was done so we settled (baby cit, cases abd all) and didn't ask more questions. We went out for food but on returning the code did not work abd we couldn't open our room. Back to reception it took about 10 min to produce a new code. Back to tge room tge new code didn't work. From here a 45vminute safa started having to wait fir phone calls abd other colleagues to cone and help until we were told we would ve given a new room. When I asked how we'd retrieve our things stuck un the room no one could help. At this stagecwe had been stuck outside with a young child and a baby for close to an hour, with tge staff half bothering as they were taking care of checking in late customers. It wasn't until I had to raise my voice and said they had to find a way to let us in that more phobecalls were made abd suddenly a master code appeared abd tge room could be open. We were told we had to leave the room and move all out things into another one. I had to put my foot down and demand to stay in this one with the master code. Past the frustration, the rest of tge night and breakfast were fine but I would discourage people to use this hotel knowing thar ots often unstaffed and you could end up stick in a corridor all night. Staff seemed untrained abd unable to help....