ibis budget Senlis 2 stars

Customer review rating (ALL Rating) 3.9/5 940 reviews

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Description

Hotel extras

  • RESTAURANT COURTEPAILLE A 50 M

  • Parc Astérix is 10 minutes away by car!

  • Chantilly Racecourse is 15 minutes away

  • 24-hour reception

  • Car park with universal charging terminal for electric vehicles

Our accommodation(s)

Hotel location

ibis budget Senlis

72 AV. DU GENERAL DE GAULLE
60300 SENLIS
France

GPS:49.208752, 2.605187

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  940 reviews

TripAdvisor Rating  3.5/5  538 reviews

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

A great pit stop.

Dear ARRIANNE C., We very much appreciate your comments regarding your stay at the ibis budget Senlis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Easy to reach, simple procedures. Very clean room

Dear B.F. T., We very much appreciate your comments regarding your stay at the ibis budget Senlis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

The sheets in the bed I was offeret were used and not cleaned. I had to exchange the sheets myself.

Dear MADS BAY R., Thank you for taking the time to tell us about your experience at the ibis budget Senlis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Compact and nice stay

Customer review rating 4.5/5

D Solo - Confirmed reviews ALL

This is a really one of the nicest, and compact IBIS Budget hotels I had experienced. All the facilities are as per expectations. The Breakfast spread was enough, please do not expect the spread as in "IBIS Hotels" non-budget hotels... The parking places are ample, and there's a McD and petrol pump near by.. In short perfect facilities in and around :)

Very Messy stay being stuck outside to due to wrong room code...

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

On checking in, we were given a room that hadn't been done and entered a smelly room with undone beds, dirty bathroom. Back to reception with all our stuff, it took a while to be given a second room, at the furthest possible location from the second room the rest of the family was occupying, separating us by 2 floors and 2 corridors. On entering on new room, the door was open... but room was done so we settled (baby cit, cases abd all) and didn't ask more questions. We went out for food but on returning the code did not work abd we couldn't open our room. Back to reception it took about 10 min to produce a new code. Back to tge room tge new code didn't work. From here a 45vminute safa started having to wait fir phone calls abd other colleagues to cone and help until we were told we would ve given a new room. When I asked how we'd retrieve our things stuck un the room no one could help. At this stagecwe had been stuck outside with a young child and a baby for close to an hour, with tge staff half bothering as they were taking care of checking in late customers. It wasn't until I had to raise my voice and said they had to find a way to let us in that more phobecalls were made abd suddenly a master code appeared abd tge room could be open. We were told we had to leave the room and move all out things into another one. I had to put my foot down and demand to stay in this one with the master code. Past the frustration, the rest of tge night and breakfast were fine but I would discourage people to use this hotel knowing thar ots often unstaffed and you could end up stick in a corridor all night. Staff seemed untrained abd unable to help....

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Other web-users rate our hotel

  • 327 reviews 8.6/10 Location
  • 1,013 reviews 5.5/10 Room
  • 495 reviews 7/10 Service
  • 22 reviews 3.9/10 WiFi
  • 457 reviews 5.6/10 Cleanliness
  • 369 reviews 4.5/10 Breakfast
  • 9 reviews 2.2/10 Pool

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