ibis budget Senlis 2 stars

Customer review rating (ALL Rating) 3.9/5 831 reviews

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72 AV. DU GENERAL DE GAULLE, 60300 SENLIS, France

Description

Hotel extras

  • RESTAURANT COURTEPAILLE A 50 M

  • Parc Astérix is 10 minutes away by car!

  • Chantilly Racecourse is 15 minutes away

  • 24-hour check-in, reception desk open all night!

  • Car park with universal charging terminal for electric vehicles

Our accommodation(s)

Hotel location

ibis budget Senlis

72 AV. DU GENERAL DE GAULLE
60300 SENLIS
France

GPS:49.208752, 2.605187

Telephone
Fax +33 3 44 32 16 86

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  831 reviews

TripAdvisor Rating  3.5/5  542 reviews

Disappointing experience

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Disappointing Stay The hotel had a persistent bad smell, the breakfast was disorganized and low-quality, and the staff couldn’t communicate in English, making everything more frustrating. Not recommended.

Dear Antonio, Thank you for sharing your feedback with us. We are truly sorry to hear about your disappointing experience. We sincerely apologize for the issues you encountered with the smell in the hotel and the breakfast. This is certainly not the standard we strive to maintain, and we will be investigating both matters to ensure they are addressed promptly. Regarding the language barrier, we regret that this affected your stay, and we will work on improving communication skills among our team members to better serve international guests. We value your input and will take your comments into account to make the necessary improvements. We hope you will consider giving us another opportunity to provide a better experience in the future. All my best, Team Ibis Budget Senlis

Ok

Customer review rating 1.5/5

John Business - Confirmed reviews ALL

Given a disabled room which is near the bureau and it was quite noisy with foot traffic and the restaurant. Hotel was clean. Did not have breakfast.

Perfect for overnight stay

Customer review rating 4.5/5

Andrew Families - Confirmed reviews ALL

Clean room efficient check in. Perfect for an overnight stay

Clean room

Customer review rating 2.0/5

M R. Families - Confirmed reviews ALL

The breakfast let this stay down. There weren't enough cups for guests, I saw other guests eating croissants and when I asked staff for some I was told that was it there were no more. So only breakfast offering was ham/cheese and awful bread. I wasn't expecting a full buffet but this lacklustre offering combined with poor customer service has put me off. I paid for breakfast and got nothing.

Bad breakfast

Customer review rating 1.5/5

Karine B. Families - Confirmed reviews ALL

The room was tiny fir 3people but we managed. We didn’t have any bathmat , we had to manage . But the worse was the breakfast . It was empty : no milk for the cereal ( only one type) , no jam , no hot chocolate , no orange juice . We had some coffee and bread touch with the bare hand of the receptionist after she touched her face , so no way we could eat that bread . Some customer were here for few days and said it was like this every day . We told the receptionist that if they couldn’t provide breakfast they should have said so at check in . We asked them to go to the other ibis next door but claimed that they didn’t want to help . So we end up paying for a breakfast we didn’t have because of bad management .

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Other web-users rate our hotel

  • 337 reviews 8.7/10 Location
  • 972 reviews 5.2/10 Room
  • 538 reviews 7.3/10 Service
  • 17 reviews 4.4/10 WiFi
  • 438 reviews 5.4/10 Cleanliness
  • 412 reviews 4.4/10 Breakfast
  • 10 reviews 1/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.