ibis Senlis Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 2,837 reviews

ALLSAFE approved hotel

Information message

ibis Senlis
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+ 17 Services

Hotel extras

  • Courtepaille restaurant open from 11:30am to 11pm

  • Parc Astérix is 10 minutes away!

  • Apremont and Raray golf courses 10 minutes away

  • The hotel is Accueil Vélo (Cyclists Welcome) certified

  • Universal charging point for electric vehicles and Tesla Supercharger

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Senlis

72 AVENUE DU GENERAL DE GAULLE
60300 senlis
france

Fax: (+33)3/44535193

Check-in from 12h00

Check out up to 12h00

  • SENLIS SORTIE A1: 

  • By plane

    PARIS ORLY At 88km / 54 miles

  • By plane

    PARIS ROISSY CDG At 26km / 16 miles

  • By car

    SENLIS HIGHWAY A1 At 1km / 0 miles

  • By train

    CHANTILLY GOUVIEUX At 15km / 9 miles

  • By train

    CREIL At 15km / 9 miles

GPS:49.208878, 2.605605

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

COURTEPAILLE

Discover the expertise, conviviality and commitment of a large French restaurant chain. Rediscover the authentic flavors of grills cooked on a wood fire in a cozy setting.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 100

  • Maximum capacity: 120 people

Find out more

Our guest reviews for
ibis Senlis

100% genuine reviews from our guests

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ALL Rating 4.2/5

2,837 reviews

TripAdvisor Rating 3.5/5

508 reviews

great location near Tesla Supercharger...

Customer review rating 4.0/5

Daryl Families - 04/01/2022 Confirmed reviews ALL

When driving from London to Geneva, I always stop by this location to recharge my car (and spend the night)

Just what we needed

Customer review rating 4.0/5

Anonymous Families - 03/12/2021 Confirmed reviews ALL

We stayed here en route to Disney - we needed a Tesla supercharger and a hotel! The room was good, our 4 yo shared with us but had his own single bed, in the same room (as expected) breakfast is a cold buffet but did the job.

Dear SIMON B., We very much appreciate your comments regarding your stay at the ibis Senlis. Indeed our breakfast buffet is mostly cold, but we make sure to offer as many products as possible to satisfy our guests. Despite the technical problem, we are glad that you had a pleasant stay with your family at our hotel ; we are grateful for your understanding. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

Comfortable night

Customer review rating 4.0/5

Hatwoman Couples - 01/12/2021 Confirmed reviews ALL

Comfortable room. Convenient location. Charming staff.

Dear HATWOMAN, We very much appreciate your comments regarding your stay at the ibis Senlis. We are pleased you had a pleasant stay with us. We will share your comments with Patrick. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, La direction

Good stay

Customer review rating 3.5/5

Anonymous Business - 25/11/2021 Confirmed reviews ALL

I would have liked to have a light switch for the main room next to the entrace, other than that it was well situated, clean and convenient.

Noisy

Customer review rating 3.0/5

An E. Couples - 21/11/2021 Confirmed reviews ALL

Well situated and with Courtepaille on site, room cleaned each day which was unexpected - good points. Only one door key permitted, not practical for 2 occupants. Requested Gin & Tonic at the bar - no tonic available! Room rather noisy due thin walls. No grab handle in shower which was slippery.

Dear RICHARD W., Thank you for taking the time to tell us about your experience at the ibis Senlis. We are sorry that the room wasn't as quiet as you expected ; please allow us to express our sincerest apologies. We can provide more than one key per room at request. We take into consideration your comment regarding the tonic. We are glad that the reservation process was easy and that you appreciated the situation and room. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction

Disappointing

Customer review rating 3.0/5

Hatwoman Couples - 16/11/2021 Confirmed reviews ALL

Our room was in the unmodernised part of the hotel. There was a high fence outside the window and our room was overlooked by the hotel next door. There was an unpleasant smell throughout the building and the room was scruffy with a mangey carpet, chipped fittings and collapsing lampshades. The USB sockets provided did not work. On the plus side, the room seemed clean, the water was hot and the bed was comfortable.

Dear KATHARINE L., Thank you for taking the time to tell us about your experience at the ibis Senlis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction

relative good value for money

Customer review rating 3.0/5

Anonymous Business - 13/11/2021 Confirmed reviews ALL

we had the room next to the reception. this was quite noisy with the phone ringing constantly. So not a good night sleep.

Customer review rating 4.5/5

Neil T. Couples - 10/11/2021 Confirmed reviews ALL

Good location - maybe not so easy to find the entrance! More signs needed please

Dear NEIL T., We very much appreciate your comments regarding your stay at the ibis Senlis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

old room and dirty floor in the restaurant

Customer review rating 3.0/5

Cwu Families - 08/11/2021 Confirmed reviews ALL

The staff was friendly but our 2 rooms are old and the floor was uneven due to the humidity from the underground. The breakfast was ok but the floor was quite dirty both time we visited.

Dear CHIA-CHEN L., Thank you for taking the time to tell us about your experience at the ibis Senlis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction

Do not book meals in advance Use the Campanile restaurant next door

TripAdvisor rating 2.0/5

grahammiller1082016 19/10/2021 TripAdvisor review

Having stayed at this hotel very many times in the past, we booked rooms on the internet and added evening meals in advance for three nights. You receive a voucher on arrival stating starter and main or main and dessert courses maty be selected, plus a free soft drink, and you expect that the choice will be limited to a price range. Night 1 asked the waiter what starter and main we could choose (we didnt want a dessert) and he said to select a starter and dessert from the house menu which is for all three courses and a soft drink. When settling the bill we were asked to pay for the full three course menu even though we hadnt had a dessert and made clear that we did not want a dessert on ordering.When challenged the cashier said they were the rules and the voucher was wrong. The difference in price between what we had paid in advance and two three course meals was only two euros but on principle we flatly refused to pay. Left feeling very annoyed, dreadful experience. Night 2 we went for the meal and asked the waitress what starter and main we could choose with our voucher that stated clearly, starter and main or main and dessert. She told us that a starter and main were not possible and that we could only have main and dessert. I asked her to check and she returned to advise that this was the case. We left the restaurant and went to the hotel reception and asked for a refund of the remaining two nights measl so we could go the Campanile hotel restaurant next door and have a stress and hassle free meal. The receptionist became very agitated and confirmed that we must either have a main and dessert or wait to see the manager the following morning and request a refund. A long queue of new arrivals started to build up behind us, all listening to a crazy situation where the receptionist was trying to deny what the voucher states and refuse a refund. I told him that we would not move until he phoned the manager and we receive a refund. He eventually did this. We went next door to the Campanile, greeted by the manager, excellent menus superb service, no hassle, no stress! We went again on night 3. Interesting to note that we recognised a number of IBIS guests using the Campanile restaurant. Our three day stay in beautiful Senlis was severly affected by the Ibis who I am certain have got their wires crossed between the internet nbooking process and the restaurant menu. Be warned!

Mister Graham, We sincerely apologize that you feel your stay in Senlis was affected by what happened at our hotel-restaurant. We guarentee you we already took measures that benefit the service and satisfaction of our guests thanks to your review. Stay assured we will do everything to ensure that this kind of situation does not happen again. Despite these inconveniences, we hope to be able to regain your trust during a future stay with us. Best regards, Mélanie

bad stay

Customer review rating 1.5/5

R. Business - 28/09/2021 Confirmed reviews ALL

unfortunately my room was near the main stair and the doors make noise when people open them

Less impressed than normal.

Customer review rating 3.0/5

Anonymous Couples - 22/09/2021 Confirmed reviews ALL

We stay at this hotel regularly, perhaps 6 times a year (pre-pandemic), usually in the main building. The Annexe building is not up to the same standards, and is beginning to show signs of age and need for refurbishment.

Good location close to motorway

Customer review rating 4.0/5

Cathal M. Couples - 12/09/2021 Confirmed reviews ALL

Good as always except the restaurant was full so we are at McDonald's.

Dear CATHAL m., We very much appreciate your comments regarding your stay at the ibis Senlis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

Just off the motorway

Customer review rating 5.0/5

Marie Couples - 03/09/2021 Confirmed reviews ALL

Lovely clean room, restaurant on site.

Great stop over.

Customer review rating 5.0/5

Joan D. Couples - 02/09/2021 Confirmed reviews ALL

Dog friendly hotel. After a long journey it’s just what you need. Good restaurant and bar. Comfy bed and good breakfast to get you on your way.

Comfortable, comforting, conveniently located for our regular journey.

Customer review rating 4.0/5

Anonymous Couples - 26/08/2021 Confirmed reviews ALL

We usually stay at this hotel en route to and from our French 'Maison secondary'. In past years this has usually averaged about 3 trips a year, so half a dozen stays. The Covid pandemic has prevented travel for nearly 2 years, so it was comforting to find that nothing had changed for the worse during our absence, and the usual standards are still being maintained.

Doing great job in difficult circumstances

TripAdvisor rating 5.0/5

grahammiller1082016 11/01/2021 TripAdvisor review

The team are really working hard to ensure the safety of guests. Meals are prepared to order and you collect from reception. Staff all have protective masks and gloves. The maintain their normal spirit of welcoming you to the hotel which is incredibly well located just off the motorway in the beautiful town of Senlis. Well worth a walk into the town if you have the time. We have stayed many times unusually we had a problem with the room which has been resolved to our satisfaction.

Dear, Thanks so much for your return All the Senlis team will be delighted to welcome you again Best regards Team Senlis

Couldn't ask for more

TripAdvisor rating 5.0/5

MikeTaylor49 10/01/2021 TripAdvisor review

The hotel was everything we expected in these unprecedented times. Staff couldn't have been more helpful. In spite of the restrictions we had a lovely evening meal (which we had to eat in our room) also the same with the breakfast. A+++++++

Dear, Thank you very much for your return, All the Senlis team will be delighted to welcome you again See you soon Team Senlis

New Normal Breakfast

TripAdvisor rating 4.0/5

magrart 07/07/2020 TripAdvisor review

The "New Normal" is forcing hotels to reduce risks. I am assuming that breakfast buffet is one of the main points to address, however, in my previous experiences with IBIS brand, I considered the price of the breakfast fair. Today in this "new normal" I experienced a low quality, poor choice breakfast that I consider very expensive, I recommend you to review either the price or the overall selection for breakfast.

Convenient for airport

TripAdvisor rating 3.0/5

Pangloss91 Business - 05/01/2020 TripAdvisor review

Modern, clean rooms. Outside the town but easy access to CDG airport. Typical Ibis standard - small rooms but quite well equipped. Almost paid twice for the room as the staff didn't check whether my card had already been debited.

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