Novotel Roissy Saint-Witz 4 stars

Customer review rating (ALL Rating) 4.2/5 819 reviews

ROUTE DE SURVILLIERS, 95470 SAINT-WITZ, France

Hotel extras

  • The peace and quiet of the countryside just 30minutes from Paris

  • Gourmet dining, balanced, organic cuisine

  • Meeting space for 100 people, themed breaks

  • Indoor and outdoor play areas, table tennis table

  • Free enclosed car park at the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Roissy Saint-Witz

ROUTE DE SURVILLIERS
95470 SAINT-WITZ
France

GPS:49.087884, 2.548601

Telephone +33 1 34 68 69 80

Fax +33 1 34 68 64 94

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT

In France, the Novotel Café offers guests a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine. Menu varies according to the season with a lunch menu for business lunches available daily.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. Stay in a spacious room which has been carefully furnished with modern facilities. Choose an Executive Room and enjoy bathrobes, slippers, a Nespresso machine and free minibar service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  819 reviews

TripAdvisor Rating  3.5/5  687 reviews

Customer review rating 2.5/5

D C. Couples - Confirmed reviews ALL

Limited menu ok rooms overall stayed in better hotels for less money

Dear DAMIAN c., Thank you for taking the time to share your opinion with us during your stay at the Novotel Roissy Saint-Witz. We are sorry that your experience did not meet your expectations. Please allow us to extend our most sincere apologies. At Novotel, we strive to deliver a superior service experience to every guest; therefore your feedback is very important to us. Rest assured that we are taking the appropriate steps to resolve the issues and enable you to have a better experience with catering and breakfast delivery. We appreciate your sharing your concerns and hope you give us the opportunity to serve you better in the near future. Sincerely, Nathalie- Reception

Not what I expected.

TripAdvisor rating 3.0/5

hamidakarim50 Families - TripAdvisor review

My family and I were booked at this hotel for 3 nights to attend my nephew's wedding. There were no porters to help us with our luggage. Our room was ok but not as we had hoped. Tea/coffee making facilites were inadequte and my daughter had go to reception to ask for these. Paper cups on the tray but so, so small. There was no milk on the tray and we had to go reception to request this. Room was adequately cleaned. We decided to eat in the restaurant (8 persons) as the weather was not too good. My daughter and her aunt ordered Lamb Shanks. These arrived so late and totally cold. The waiter was called and he explained that the Lamb Shanks had come out of the freezer and should be eaten cold!!!! This was totally unacceptable. How can anyone eat something straight out of the freezer! They settled for a bowl of soup in the end! I noticed too that the lampshades in the bar area was very dusty. Having worked in the hospitality industry I notice cleanliness and uncleanliness.

buisness

Customer review rating 3.5/5

Steen K. Business - Confirmed reviews ALL

the staff at the reception had no service at all.

Dear Mr STEEN K., First of all, thank you for taking the time to answer us following your visit to our hotel. We are sincerely sorry to read that your stay did not go well, indeed we wish that our customers have a pleasant stay and that they leave with a smile, know that we are sorry. First of all, could you give me more information by email at my address: h0… to inform me about the behavior of the receptionist because you say that there was no service, could you explain to me what happened? So that I can get closer to the teams and take stock if there has been any inappropriate behavior towards you. Also, you point out that the breakfast was not up to par, can you tell me if it was on the set up, things were missing? or if it's the staff? In any case, we will do what is necessary to ensure that this does not happen again, because we want our customers to have a pleasant stay. For this, I send you 1000 accor points to apologize for the stay which did not live up to your expectations. I remain at your disposal; Cordially, Elodie Front Office Manager

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Customer review rating 3.5/5

Anonyme Families - Confirmed reviews ALL

No comment

Dear DJAMAL S., We very much appreciate your comments regarding your stay at the Novotel Roissy Saint-Witz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Roissy Saint-Witz

Great hotel for a night rest while on the road

Customer review rating 4.5/5

Nathalie Families - Confirmed reviews ALL

Great hotel, warm welcome and breakfast ok. Good value.

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Other web-users rate our hotel

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  • 415 reviews 7/10 Breakfast
  • 304 reviews 5.9/10 Cleanliness

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