Novotel Roissy Saint-Witz 4 stars

Customer review rating (ALL Rating) 4.3/5 923 reviews

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ROUTE DE SURVILLIERS, 95470 SAINT-WITZ, France

Description

Hotel extras

  • The peace and quiet of the countryside just 30minutes from Paris

  • Gourmet dining, balanced, organic cuisine

  • Meeting space for 100 people, themed breaks

  • Indoor and outdoor play areas, table tennis table

  • Free enclosed car park at the hotel

Our accommodation(s)

Hotel location

Novotel Roissy Saint-Witz

ROUTE DE SURVILLIERS
95470 SAINT-WITZ
France

GPS:49.087884, 2.548601

Telephone
Fax +33 1 34 68 64 94

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

RESTAURANT

In France, the Novotel Café offers guests a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine. Menu varies according to the season with a lunch menu for business lunches available daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  923 reviews

TripAdvisor Rating  3.5/5  737 reviews

Well located, good for just a night layover

Customer review rating 3.0/5

Nik Families - Confirmed reviews ALL

I have stayed many times in this hotel but over the years the service and the atmosphere has just got less and less. Breakfast is not great and no service from staff at breakfast, Staff is not even wearing uniform so you don’t know if they are staff or guest! I ask a question to someone at breakfast I thought it was staff, but she said she didn’t know and looked lost so I apologise because I thought she was a guest and that I asked her by mistake! And she said no problem and left. Later I saw her cleaning away plates so she must have been indeed staff!! Weird! Clean hotel but average, closer to ibis budget range than Novotel! Room Service stops working when restaurant stops working ! Again weird! So if you arrive after 21h45, the only thing you can have is the most disgusting McDo from accros the road!

Dear CHARLINE N., Thank you for taking the time to share your thoughts. We appreciate your loyalty as a frequent guest, and we are truly sorry to hear that your recent experience didn’t meet your expectations. We sincerely apologize for the confusion at breakfast and the lack of clarity regarding our staff uniforms. We will review this matter with our team to ensure a clearer distinction between staff and guests going forward. Regarding your comments on room service, we understand the frustration of limited food options, and we will explore ways to improve the late-night service for future guests. We are grateful for your feedback, as it helps us improve and deliver a better experience to all our guests. We hope to welcome you back and restore your confidence in our services. Best regards, Leila Front Desk - Novotel Roissy Saint-Witz

Good stay

Customer review rating 5.0/5

Paul Business - Confirmed reviews ALL

As I need to travel for business several weeks per month this hotel provided the confort needed even for long stays. A small observation though, the breakfast was always the same, nothing changes from one day to the other. I'd love to see more diversity ( eg : omlette or fried eggs instead of scrambled eggs )

Cher Paul, Merci d'avoir pris le temps de partager votre expérience suite à votre séjour au Novotel Roissy Saint-Witz. Nous sommes ravis de savoir que vous avez apprécié le confort de notre établissement, même lors de vos longs séjours. Votre satisfaction est une belle récompense pour notre équipe. Nous avons également bien noté votre suggestion concernant le petit-déjeuner. Vos remarques sont précieuses, car elles nous aident à améliorer nos services. Nous allons transmettre votre demande à nos équipes en cuisine pour voir si il est possible d' intégrer davantage de variété pour l'omelette ou les œufs au plat, afin de mieux répondre aux attentes de nos clients réguliers. Nous espérons vous accueillir à nouveau très bientôt pour une expérience encore plus agréable. Cordialement, Elodie Cheffe de réception

Poor hotel, great staff

Customer review rating 2.0/5

Alex Families - Confirmed reviews ALL

Old and dirty hotel (cigarette stub on the room floor) despite the high price. Only good points are location (close to Parc Astérix) and fantastic staff trying all their best to balance the terrible premises. Dinner was sub par, breakfast was fine. Will not stay here again nor recommend.

Dear Alex, Thank you for sharing your experience with us. We sincerely regret that your stay did not meet your expectations, particularly regarding the cleanliness of your room and the dinner service. Please rest assured that your feedback has been shared with our housekeeping and restaurant teams to address these issues and prevent future occurrences. We are, however, grateful for your kind words about our staff and their efforts to make your stay more pleasant. It is encouraging to know that their dedication did not go unnoticed. We apologize for not providing you with the quality experience you deserved, and we hope you might reconsider visiting us in the future, allowing us the opportunity to provide you with a significantly improved experience. Kind regards, Tsitohaina Novotel Roissy Saint-Witz

Usually good stay

Customer review rating 2.0/5

John D. Business - Confirmed reviews ALL

Not my first time in this premises, pretty convenient to commute to/from the airport and one of my work places. This time the room (173) had a weird smell.

Thank you for sharing your feedback about your recent stay with us. I'm glad to hear that our location remains convenient for your travels and work. However, I sincerely apologize for the issue you encountered with the smell in your room. Your comfort is our priority, and I’ve already shared your comment with our housekeeping team to ensure this is resolved promptly. For your future stays, please don’t hesitate to let us know of any concerns during your visit—we’ll be happy to address them immediately. We hope to welcome you again soon and make your next stay flawless. Best regards, Tsitohaina

Unhygienic

TripAdvisor rating 1.0/5

Go36804143254 TripAdvisor review

Unhygienic shower, uncomfortable beds, outdated room, not many menu options in the restaurant. Literally pencil scribbled on the walls. One of the lights does not work. I cannot even explain though, like I said how uncompfy the beds are, i mean they are completely different to the ones of their website.

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Other web-users rate our hotel

  • 466 reviews 9.2/10 Location
  • 837 reviews 6.6/10 Room
  • 969 reviews 8.9/10 Service
  • 7 reviews 8.5/10 WiFi
  • 463 reviews 7.5/10 Breakfast
  • 366 reviews 5.4/10 Cleanliness
  • 16 reviews 8.9/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.