Novotel Roissy Saint-Witz 4 stars

Customer review rating (ALL Rating) 4.3/5 773 reviews

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Description

Hotel extras

  • Our pool offers a real moment of relaxation throughout the summer season.

  • Our terrace is open every day so you can enjoy pleasant moments.

  • Free enclosed parking at the hotel. Parc Astérix is 4.3 miles away by car.

  • A vast wooded park, ideal for enjoying a peaceful and relaxing setting.

  • Hotel close to the airport, in a leafy setting.

Our accommodation(s)

Book this hotel
Room 1

Combine work and relaxation in complete serenity. Our Superior Room combines modern decor, ergonomics and high-tech facilities including free WIFI, tea and coffee making facilities, air conditioning, safe and free mineral water. For up to 3 people.

Max. number of persons
2
Area
From 24 / 258 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 24 / 258 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)

The Executive Room offers VIP treatment with its unique features, including free WIFI and minibar, air conditioning, Nespresso coffee, rain shower and wellness kit with bathrobe and slippers. For up to 2 adults and 2 children.

  • Views:

    Courtyard View or Park view

Max. number of persons
4
Area
From 23 / 247 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Our large, stylish Suite comprises a lounge area in the room and a bathroom. It offers a welcome and services that are second to none, including free WIFI, minibar, AC, wellness kit and Nespresso coffee machine. For up to 3 adults and 3 children.

Max. number of persons
6
Area
From 28 / 301 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x4

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Novotel Roissy Saint-Witz

71 Rue Grande Rue
95470 SAINT-WITZ
France

GPS:49.087884, 2.548601

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 79 rooms
  • 3 rooms for people with reduced mobility
  • 73 family rooms
  • 4 connecting rooms
  • 59 non-smoking rooms
  • One floor

Languages spoken at the hotel

  • German
  • English
  • French

Reduced mobility Facilities

Entertainment

  • Football Table

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Room service
  • Buffet

Snack and beverage machine

  • Snack and beverage machine

Business

6 Meeting rooms

Family

Services for children

  • Children''s library
  • Video game area
  • Board games available
  • Play area
  • Green area
  • Children''s TV Channels

Well-being

PISCINE EXTERIEUR CHAUFFEE

  • Outside
  • On site

FITNESS BALANCE

  • Nearby

Sports and leisure

Volleyball

  • Nearby

Jogging track

  • Nearby

Badminton court

  • Nearby

Table tennis

  • Nearby

Football

  • Nearby

Table tennis

  • On site

Tennis

  • Nearby

Boules/petanque

  • Nearby

Horseback riding

  • Nearby

Boules/petanque

  • On site
  • On site
  • Outdoor parking
  • Private
  • 60 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 10 m / 32.808 ft

Services & equipment

  • Intercom

Vehicles

  • Bus parking

Security

  • Well-lit parking
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

RESTAURANT

Throughout your stay, discover our chefs menu for lunch and dinner, crafted using local produce. Enjoy homemade dishes in the dining room or on the terrace.

Cooking style
French
Capacity
70
Accessibility
Accessible service
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday Closed
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Meals by the swimming Pool
  • Takeaway Meals
  • Private lounge
  • Musical Atmosphère

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Throughout your stay, discover our chefs menu for lunch and dinner, crafted using local produce. Enjoy homemade dishes in the dining room or on the terrace.

The hotel bar welcomes you in a friendly and relaxed atmosphere. Enjoy a moment of relaxation over hot or refreshing drinks, in a pleasant setting conducive to relaxation at any time of the day.

Start your morning with four breakfast options: Early Bird, City Breakfast, Buffet or Breakfast Box, depending on your preferences and your pace.

The pool is open from June 1 to September 30, 2026

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  773 reviews

Customer review rating 3.5/5

Bjorn H. Business - Confirmed reviews ALL

Dear Bjorn H., Thank you for your feedback regarding your recent stay. We appreciate your kind words about our service and breakfast. We understand your concerns about the Wi-Fi connectivity and acknowledge that it can impact business activities. Your comments will be taken into consideration as we continuously strive to improve our services. Best regards, Novotel Roissy Saint-Witz

Customer review rating 4.0/5

Rhianwen D. Families - Confirmed reviews ALL

Dear Guest, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed our convenient location, the warm welcome from our team, and the comfort of your room. We are also pleased that the children enjoyed our heated swimming pool, especially on such a rainy day! It was a pleasure to welcome you for a stopover on your journey to Calais, and we hope to have the pleasure of welcoming you and your family again in the future. Kind regards, Leila Assistant Front Office Manager

Customer review rating 4.5/5

Jonathan M. Families - Confirmed reviews ALL

Dear Jonathan, Thank you very much for your wonderful feedback and for sharing your experience with us. We are delighted to hear that you and your family had a very pleasant stay and that you appreciated the warm welcome, the practical family-friendly room, and the flexibility of our team. We are especially pleased that our receptionist was able to extend the pool opening hours so that your children could enjoy some time swimming after your delayed journey. We are also glad that you found our food reasonably priced. We understand your comment regarding the price of the beer and appreciate your honest feedback, which we will certainly take into consideration. It was a pleasure having you and your family with us, and we hope to have the opportunity to welcome you back to Novotel Roissy Saint-Witz in the future. Kind regards, Begali

Customer review rating 2.0/5

Ayari S. Families - Confirmed reviews ALL

Chère Madame S. Ayari Nous sommes désolés d’apprendre que votre séjour n’a pas été à la hauteur de vos attentes. Nous regrettons particulièrement que la qualité et le tarif de notre petit-déjeuner, ainsi que les nuisances sonores, aient affecté votre expérience. Votre retour est précieux et sera partagé avec nos équipes afin d’améliorer la qualité de nos services. Nous espérons avoir l’occasion de vous offrir une meilleure expérience lors d’un prochain séjour. Bien cordialement, Elodie Cheffe de réception

Customer review rating 4.0/5

Jason P. Families - Confirmed reviews ALL

Thank you very much for sharing your feedback! We’re delighted to hear that you appreciated our convenient location for Parc Astérix, our 24-hour reception, and especially the pool, which was a hit with the kids. We’re also glad you found our breakfast selection suitable for the whole family. We’re sorry to hear that the shower did not fully meet your expectations. Your comment is much appreciated and will be shared with our team. We hope to have the pleasure of welcoming you and your family again soon ! Kind regards, NOVOTEL Roissy Saint Witz

Dear Bjorn H., Thank you for your feedback regarding your recent stay. We appreciate your kind words about our service and breakfast. We understand your concerns about the Wi-Fi connectivity and acknowledge that it can impact business activities. Your comments will be taken into consideration as we continuously strive to improve our services. Best regards, Novotel Roissy Saint-Witz

Customer review rating 4.0/5

Rhianwen D. Families - Confirmed reviews ALL

Friendly staff, comfortable room. Perfect for a stop over on way back to Calais. Kids loved the warm swimming pool as it was rainy day.

Dear Guest, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed our convenient location, the warm welcome from our team, and the comfort of your room. We are also pleased that the children enjoyed our heated swimming pool, especially on such a rainy day! It was a pleasure to welcome you for a stopover on your journey to Calais, and we hope to have the pleasure of welcoming you and your family again in the future. Kind regards, Leila Assistant Front Office Manager

Customer review rating 4.5/5

Jonathan M. Families - Confirmed reviews ALL

Very warm welcome when arriving. Room was very practical and suited for families with more than two children. Receptionist kept the pool open longer so my children could swim after we had been delayed travelling to the hotel. Food was decently priced but beer was €10 a pint, which is the only reason I haven’t given the hotel full marks.

Dear Jonathan, Thank you very much for your wonderful feedback and for sharing your experience with us. We are delighted to hear that you and your family had a very pleasant stay and that you appreciated the warm welcome, the practical family-friendly room, and the flexibility of our team. We are especially pleased that our receptionist was able to extend the pool opening hours so that your children could enjoy some time swimming after your delayed journey. We are also glad that you found our food reasonably priced. We understand your comment regarding the price of the beer and appreciate your honest feedback, which we will certainly take into consideration. It was a pleasure having you and your family with us, and we hope to have the opportunity to welcome you back to Novotel Roissy Saint-Witz in the future. Kind regards, Begali

Customer review rating 2.0/5

Ayari S. Families - Confirmed reviews ALL

Breakfast was not good and expensive. A lot of noise also at the hotel

Chère Madame S. Ayari Nous sommes désolés d’apprendre que votre séjour n’a pas été à la hauteur de vos attentes. Nous regrettons particulièrement que la qualité et le tarif de notre petit-déjeuner, ainsi que les nuisances sonores, aient affecté votre expérience. Votre retour est précieux et sera partagé avec nos équipes afin d’améliorer la qualité de nos services. Nous espérons avoir l’occasion de vous offrir une meilleure expérience lors d’un prochain séjour. Bien cordialement, Elodie Cheffe de réception

Customer review rating 4.0/5

Jason P. Families - Confirmed reviews ALL

Well located for parc Astérix, 24 hour reception was good. Pool was a nice bonus the following morning for the kids. Breakfast reasonable selection of items, enough that there was something the kids would eat. Shower in room could be better

Thank you very much for sharing your feedback! We’re delighted to hear that you appreciated our convenient location for Parc Astérix, our 24-hour reception, and especially the pool, which was a hit with the kids. We’re also glad you found our breakfast selection suitable for the whole family. We’re sorry to hear that the shower did not fully meet your expectations. Your comment is much appreciated and will be shared with our team. We hope to have the pleasure of welcoming you and your family again soon ! Kind regards, NOVOTEL Roissy Saint Witz

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

This Novotel is from the outside outdated, but inside it's modern, clean and comfortable. Only negative point I could address: there are too much waste at breakfast from all the families with young children. If you arrive 30min before end of breakfast there is very few choice of food left... but plenty of waste everywhere on the tables.

Customer review rating 3.5/5

James K. Families - Confirmed reviews ALL

The rooms need maintenance and a remodel.

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to know that you appreciated the quality of our service. We have also taken note of your comments regarding the maintenance and condition of the rooms. Your feedback has been shared with the relevant teams as we continue working to improve our facilities and enhance our guests' experience. We hope to have the pleasure of welcoming you back in the future. Kind regards, Leila Assistant Front Office Manager

Customer review rating 4.0/5

Thomas F. Families - Confirmed reviews ALL

Was only a quick overnight stop in our trip to the south coast but was a really nice hotel with, clean rooms, plenty of parking and just off the motorway so easy to find. Will be a regular stop for us from now on.

Dear Mr F., Thank you very much for your feedback and for this excellent rating. We are delighted to read that our hotel was the perfect choice for your overnight stop, and that you appreciated the cleanliness of our rooms, our large parking area, and our convenient location close to the motorway. It is a real pleasure to know that you are considering staying with us regularly in the future. Our entire team will be delighted to welcome you back during your next trips. We look forward to seeing you again soon at Novotel Roissy Saint-Witz. Kind regards, Elodie Manager of the reception

Customer review rating 4.0/5

Derek R. Families - Confirmed reviews ALL

Nice room, good stay.

Dear Derek R., Thank you for your positive feedback regarding your recent stay at our hotel. We are pleased to hear that you enjoyed the quiet location and found your room to your satisfaction. Your kind words motivate us to continue providing excellent service. Goodbye and best regards, Novotel Roissy Saint-Witz

Customer review rating 3.5/5

Bayings M. Business - Confirmed reviews ALL

Friendly service. Location is good. Good parking with good fast chargers. But the restaurant is more like a snack bar than a real restaurant. Although the burger was very good.

ear Mr Bayings, Thank you for taking the time to share your experience with us. We are delighted to read that you appreciated our convenient location, the parking facilities with fast charging stations, and the friendliness of our team. We are also pleased that you enjoyed our burger! We have taken note of your comments regarding the restaurant experience. Your feedback is very valuable to us and helps us continue improving the services we offer our guests. We hope to have the pleasure of welcoming you back for an even better experience in the future. Kind regards, Elodie Manager of the reception

Customer review rating 5.0/5

Samantha W. Couples - Confirmed reviews ALL

Amazing as we had to leave our awful experience at nearby F1 hotel and book this as a replacement! It was a lot more per night but the whole experience was miles apart. Handy for Asterix and Paris. Very helpful and attentive staff and the room was huge! Bed super comfy and seperate shower and toilet which is great on a morning! There was also a sofa which could become an extra bed and a desk that swivelled. My only criticism was the need of a plug socket nest a mirror for straighteners or curlers or use of own hair dryer even though there was one in the the bathroom included.

Dear Mme W., Thank you very much for taking the time to share your experience following your stay at Novotel Roissy Saint-Witz. We are delighted to hear that you enjoyed our welcoming staff, the spacious and comfortable room, as well as our convenient location for visiting Parc Astérix and Paris. It is wonderful to know that you appreciated the comfort of the bed and the layout of the room. We also sincerely thank you for your constructive feedback regarding the electrical outlets and the lack of a convenient mirror area for styling hair. Your comments are very valuable and help us continue improving our guests’ experience. Regarding the hairdryer, one is indeed available in every bathroom. It was a pleasure welcoming you, and we truly hope to see you again for another stay in the future. Kind regards, Elodie Manager of the reception

Customer review rating 4.5/5

Damien J. Families - Confirmed reviews ALL

Super

Bonjour Monsieur J., Un grand merci pour votre superbe retour suite à votre séjour au Novotel Roissy Saint-Witz. Nous sommes ravis de lire que vous avez passé un bon moment et que votre expérience vous a autant plu. Vos encouragements font très plaisir à toute notre équipe ! Au plaisir de vous accueillir de nouveau très bientôt pour un autre séjour. Bien cordialement, Begali

Customer review rating 4.0/5

Sunil D. Business - Confirmed reviews ALL

Had tough time sleeping at night. Car alarms were going off in the middle of the night. Other than sleepless nights, hotel stay, breakfast, dinner, all were good.

Dear Mr D., Thank you for taking the time to share your feedback. We are truly sorry to hear that your sleep was disturbed by car alarms during the night. We understand how disruptive this can be and sincerely apologize for the inconvenience caused. Please be assured that we remain attentive to this kind of situation and do our best to ensure a peaceful stay for our guests. However, we are delighted to read that you enjoyed your stay overall, as well as the breakfast and dinner. We hope to have the pleasure of welcoming you again under better conditions. Kind regards, Elodie Manager of the reception

Customer review rating 3.5/5

Mark C. Families - Confirmed reviews ALL

Stayed for 2 nights during Easter. It’s a 5 min drive from Parc Asterix so couldn’t be more ideal for that. Aside from that there is nothing around the hotel and you need a car to go anywhere as even the adjacent road has no footpaths. In terms of the rooms and general decor these are dated and suffering from wear and tear- eg the bathroom plug didn’t work and the battery on our room safe failed meaning we needed to get someone to manually open. Room was mostly clean but if you looked closer there were aspects missed. Staff were friendly enough and we ate at dinner and breakfast which were both decent with reasonable choice. We had a car so would probably stay again if doing Parc Asterix.

Hello Mister C., Thank you for taking the time to share your detailed feedback following your stay with us. We are delighted to hear that you found our location ideal for visiting Parc Astérix and that you appreciated the friendliness of our team, as well as the quality and variety of our dinner and breakfast offerings. We also sincerely thank you for highlighting the areas where we can improve. We regret the inconveniences you experienced with the bathroom plug and the room safe, as well as the aspects of cleanliness and the general condition of the rooms. Please be assured that your comments have been shared with our maintenance and housekeeping teams so that appropriate actions can be taken. Your feedback is very valuable in helping us enhance the experience we offer to our guests. We would be pleased to welcome you again on your next visit to Parc Astérix. Kind regards, Begali

Customer review rating 5.0/5

Andreas V. Families - Confirmed reviews ALL

Great location, nice hotel, clean rooms, big parking lot. EV chargers in the parking. Polite staff.

Dear Andreas V., Thank you very much for your positive feedback. We are delighted to read that you enjoyed our hotel’s convenient location, the comfort and cleanliness of the rooms, as well as the large parking area and the availability of electric vehicle charging stations. Your kind words about our team’s courteous service are also greatly appreciated. We look forward to welcoming you again very soon at Novotel Roissy Saint-Witz. Best regards, Elodie Manager of the reception

Customer review rating 5.0/5

Andrew C. Families - Confirmed reviews ALL

Really good and clean.

Dear Mr C., Thank you very much for your kind feedback. We are delighted to hear that you enjoyed your stay and found our hotel well located and clean. We look forward to welcoming you back to Novotel Roissy Saint-Witz soon. Best regards, Elodie Manager of the reception

Customer review rating 4.5/5

Daniel B. Couples - Confirmed reviews ALL

Friendly helpful staff

Dear Monsieur B., Thank you very much for your excellent rating and kind comment 😊 We are delighted to hear that our friendly and helpful staff made your stay enjoyable. We look forward to welcoming you again soon at Novotel Roissy Saint-Witz ✨ Best regards, Elodie Manager of the reception

Customer review rating 4.5/5

Karel V. M. Solo - Confirmed reviews ALL

Comfortable stay in Novotel close to the highway

Dear Karel V. M. Thank you for sharing your feedback 😊 We’re delighted to hear that you enjoyed a comfortable stay and appreciated our convenient location close to the highway. We hope to have the pleasure of welcoming you again very soon at Novotel Roissy Saint-Witz! Best regards, Elodie Manager of the reception

Customer review rating 4.5/5

Andrea S. Business - Confirmed reviews ALL

Warm welcome and good service

Chère Andrea S., Nous vous remercions sincèrement pour vos commentaires élogieux. Nous sommes ravis de savoir que notre accueil chaleureux et notre service vous ont satisfait. Votre satisfaction est notre priorité et nous espérons avoir le plaisir de vous accueillir à nouveau bientôt. Cordialement, Novotel Roissy Saint-Witz

Customer review rating 3.5/5

Ryan B. Families - Confirmed reviews ALL

Staff were lovely although we paid for a superior suite we didn't get and was told it wasn't available instead we were put in separate rooms not ideal.

Dear Mr B., Thank you for taking the time to share your feedback and for highlighting the kindness and welcoming attitude of our team. Unfortunately, due to a technical issue beyond our control, we were unable to provide the Superior Suite you had originally booked. To ensure your comfort, we offered you an alternative solution with two connecting rooms, which actually provide more space, with a television in each room, making the arrangement more comfortable and practical. We sincerely apologize for any disappointment this situation may have caused and hope that, despite this inconvenience, you still enjoyed your stay thanks to the comfort provided and the attentiveness of our staff. We look forward to welcoming you again at Novotel Roissy Saint-Witz. Best regards, Elodie Manager of the reception

Other web-users rate our hotel

  • 359 reviews 9.3/10 Location
  • 673 reviews 6.5/10 Room
  • 819 reviews 8.8/10 Service
  • 6 reviews 5/10 WiFi
  • 355 reviews 6.6/10 Breakfast
  • 295 reviews 4.9/10 Cleanliness
  • 136 reviews 4.5/10 Amenities
  • 122 reviews 6.1/10 Vibe

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