Novotel Roissy Saint-Witz 4 stars

Customer review rating (ALL Rating) 4.3/5 780 reviews

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Description

Hotel extras

  • The peace and quiet of the countryside just 30minutes from Paris

  • Gourmet dining, balanced, organic cuisine

  • Meeting space for 100 people, themed breaks

  • Indoor and outdoor play areas, table tennis table

  • Free enclosed car park at the hotel

Our accommodation(s)

Hotel location

Novotel Roissy Saint-Witz

ROUTE DE SURVILLIERS
95470 SAINT-WITZ
France

GPS:49.087884, 2.548601

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

RESTAURANT

In France, the Novotel Café offers guests a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine. Menu varies according to the season with a lunch menu for business lunches available daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  780 reviews

Customer review rating 4.5/5

Daniel B. Couples - Confirmed reviews ALL

Friendly helpful staff

Dear Monsieur B., Thank you very much for your excellent rating and kind comment 😊 We are delighted to hear that our friendly and helpful staff made your stay enjoyable. We look forward to welcoming you again soon at Novotel Roissy Saint-Witz ✨ Best regards, Elodie Manager of the reception

Customer review rating 4.5/5

Karel V. M. Solo - Confirmed reviews ALL

Comfortable stay in Novotel close to the highway

Dear Karel V. M. Thank you for sharing your feedback 😊 We’re delighted to hear that you enjoyed a comfortable stay and appreciated our convenient location close to the highway. We hope to have the pleasure of welcoming you again very soon at Novotel Roissy Saint-Witz! Best regards, Elodie Manager of the reception

Customer review rating 4.5/5

Andrea S. Business - Confirmed reviews ALL

Warm welcome and good service

Chère Andrea S., Nous vous remercions sincèrement pour vos commentaires élogieux. Nous sommes ravis de savoir que notre accueil chaleureux et notre service vous ont satisfait. Votre satisfaction est notre priorité et nous espérons avoir le plaisir de vous accueillir à nouveau bientôt. Cordialement, Novotel Roissy Saint-Witz

Customer review rating 3.5/5

Ryan B. Families - Confirmed reviews ALL

Staff were lovely although we paid for a superior suite we didn't get and was told it wasn't available instead we were put in separate rooms not ideal.

Dear Mr B., Thank you for taking the time to share your feedback and for highlighting the kindness and welcoming attitude of our team. Unfortunately, due to a technical issue beyond our control, we were unable to provide the Superior Suite you had originally booked. To ensure your comfort, we offered you an alternative solution with two connecting rooms, which actually provide more space, with a television in each room, making the arrangement more comfortable and practical. We sincerely apologize for any disappointment this situation may have caused and hope that, despite this inconvenience, you still enjoyed your stay thanks to the comfort provided and the attentiveness of our staff. We look forward to welcoming you again at Novotel Roissy Saint-Witz. Best regards, Elodie Manager of the reception

Customer review rating 2.0/5

Matthijs L. Families - Confirmed reviews ALL

Overall, we were not happy with our stay at this hotel. The front office employee was kind, but that was about it. The rooms were dirty and outdated. The food was a complete joke. We ordered pasta with fish for our 1.5-year-old son and received dry penne with literally no sauce and some very dry deep-fried fish, if you can even call it fish. Our chicken burger had far too much cheddar and sauce, along with a 2 cm thick slice of tomato. After a quick look into the kitchen, I saw that the service staff were preparing all the meals. The staff were very unfriendly and showed no interest in the guests at all. Overall, it was a very bad experience and far too expensive, especially considering that this hotel is not cheap at all. The air conditioning was not working properly, and while the check-out process itself was smooth with a card drop box, not a single smile was given. We will definitely not be returning to this hotel, and I do not recommend it.

Dear Mr L., We are sincerely sorry that your stay did not fully meet your expectations. The teams on site were attentive to your needs throughout your stay, and we regret that this was not enough to satisfy you. Our restaurant has a head chef and a dedicated team who carefully prepare homemade dishes. Your comments have been shared to help us further improve our services, and we hope that, should you return, we can regain your trust and provide a truly satisfying experience. Best regards, Elodie Cheffe of the reception

Other web-users rate our hotel

  • 402 reviews 9.3/10 Location
  • 692 reviews 6.6/10 Room
  • 814 reviews 8.8/10 Service
  • 6 reviews 5.4/10 WiFi
  • 364 reviews 7.2/10 Breakfast
  • 307 reviews 5.3/10 Cleanliness
  • 8 reviews 9.2/10 Wellness Area

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