hotel clean and up to standards, welcoming and available staff

Helpful staff met my needs cheerfully

I have emailed the company nearly a week ago and have not received a response which I think is extremely poor.

Easy to book, check inn and leave. The only negative was the windows needed to be open as the room was so warm therefore the rail line was quite noisy. Polite and friendly staff.

It was fine go on was massive and very comfy. Although the room had no air con and was extremely warm.upon arrival. Opened window instead

Week and agréable

We were not informed there were no elevators provided. People such as ourselves who have reservations with massive amounts of luggage's should not be placed on the top floor as it is an inconvenience. Also, your website should indicate there is no air conditioning provided. While I was satisfied the hotel concierge was able to provide an extra fan it was still an inconvenience of not informing your customers no air conditioning is provided throughout the hotel.

Enjoyable. Friendly, helpful & professional staff. The room was comfy with a large double bed. However, the mattress on the bed was extremely firm & uncomfortable :(

It”s a typical Ibis Hotel. Location near the city and the main tourist point. But, the cost is more expensive than Ibis used to be.

Very good location in terms of accessibility from/to Paris CDG. Clean and silent. Excellent food. One point, only - the restaurant didn't work on Fri. Regards

The experience was good but the hotel service amenities were very basic

Convenient, but could have been clean more thorough (bin not empty, sink not properly washed). The few crew members we met were really nice and welcoming.

As usual,I miss a toilet brush.It is horrible for the staff + the visitor.My SPEEDY CHECK-OUT was delayed by an hour because my pre-payment was not registered at the hotel,had to be sorted with central booking+was still not sorted by the time I left

We arrived relatively late in the day as a large group of hungry cyclists. The receptionist not only recommended an excellent place to eat, but called ahead and booked a table for us as well. Excellent service. Otherwise, this was a typical Ibis. Clean, comfortable, well-priced with a decent breakfast buffet.

On the plus side; it was a cheap place to stay - £47 for a double-room, the afternoon receptionist was helpful, tolerated my mangled attempt at French and, let me put my cycle in their conference room. On the minus side; we were on the third floor and there is no lift, there were no tables or chairs set on the terrace next to reception (we grabbed some stacked chairs), there was only half a loo roll in the room, the bathroom needed a good scrub or updating, the rooms are hot. The morning receptionist could have made more of an effort and was intolerant of my mangled attempt at French. As an Accor silver member I was disappointed. On balance the cost/quality ratio didn't work for me and I should have paid more for something else, somewhere else.