Novotel Mumbai International Airport 5 stars

Customer review rating (ALL Rating) 4.4/5 3,441 reviews

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Description

Hotel extras

  • Vicinity, 1.5 km from International Airport and​ 5 km from Domestic Terminal​.

  • Modern and Technology-friendly guest room with generous personal space of 33 sqm.

  • Cutting Edge Technology, access to (OTT) entertainment channels in the rooms.

  • 16,500 sq. ft. Five well-equipped, social and meeting space with ample natural light

  • Nitro Brews, now available at Novotel Mumbai International Airport.

Our accommodation(s)

Hotel location

Novotel Mumbai International Airport

CTS 1359 Marol, Next to Airport Metro Station, entrance no 3 Andheri Kurla Road
400059 MUMBAI
India

GPS:19.110109, 72.875298

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOOD EXCHANGE

Food Exchange is a contemporary and fun restaurant concept addressing the diversity of the markets and demands of our guest who seek multi-cuisine food and a good range of beverages for a myriad of occasions and appetites.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,441 reviews

Customer review rating 3.5/5

Vaibhav M. Couples - Confirmed reviews ALL

Everything was good. But very strict rules of even ordering blinkit/other quick commerce. I understand there's privacy and security aspect but this was the first time I have ever seen bags being checked and questioned about eatables. I and my wife were travelling and she needed some quick things from blinkit and it was subjected to questionining. Kindly take care of this. Rest everything was okay. Place is a bit far from the main city but easily connected by metro and cabs.

Dear Mr. M. Greetings from Novotel Mumbai International Airport! Thank You for sharing your valuable feedback with us. We are glad to hear that your Experience with us was satisfying. We strive to create unforgettable experiences for our guests, provide a superior service experience therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards Rachita Sood General Manager

Customer review rating 4.5/5

Neeraj K. Business - Confirmed reviews ALL

I loved the stay

Dear Mr. K., Greetings from Novotel Mumbai International Airport! Thank You for sharing your valuable feedback with us. We are glad to hear that your Experience with us was satisfying. We strive to create unforgettable experiences for our guests, and we are delighted to know that we could do that for you. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards Rachita Sood General Manager

Customer review rating 3.5/5

Aditi S. Business - Confirmed reviews ALL

Chef was very courteous

Dear Mr. S., Greetings from Novotel Mumbai International Airport! Thank you for your feedback. We understand that the room location may feel inconvenient being far from the lift. Please accept our apologies for the discomfort caused. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards Rachita Sood General Manager

Customer review rating 1.5/5

Anirudh T. Business - Confirmed reviews ALL

Explained to front desk and Housekeeping manager in person.

Dear Mr. T., Greetings from Novotel Mumbai International Airport! Thank you for taking time to share your valuable feedback with us. We regret that your experience did not meet your expectations and please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience to every guest; therefore, your feedback is extremely important to us. Please rest assured that we are taking the appropriate measures to address the concerns raised and to prevent any recurrence in the future. We truly appreciate you bringing this matter to our attention, and it is our sincere hope that you will give us another opportunity to better serve you in the near future. Best regards, Rachita Sood General Manager

Customer review rating 5.0/5

Akshay P. Solo - Confirmed reviews ALL

Customer service was excellent and hotel is well located close to airport.

Dear Mr. P., Greetings from Novotel Mumbai International Airport! Thank you for the lovely review! We’re glad you enjoyed your stay, the New Year party, and our team’s service. Looking forward to hosting you again. We strive to create unforgettable experiences for our guests and we are delighted to know that we could do that for you. Best Regards Rachita Sood General Manager

Other web-users rate our hotel

  • 1,348 reviews 9.4/10 Location
  • 2,505 reviews 8.9/10 Room
  • 7,673 reviews 9.4/10 Service
  • 38 reviews 8.5/10 WiFi
  • 1,519 reviews 9.5/10 Breakfast
  • 1,449 reviews 8.5/10 Cleanliness
  • 819 reviews 7.9/10 Comfort
  • 116 reviews 8.7/10 Pool

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