ibis Mumbai BKC 3 stars

Name: ibis Mumbai BKC - ALL
Address: CTS No 6951 CST Road, Kolevery Village, Kalina, Santacruz East, MUMBAI, 400098, IN
Telephone: +912231293600
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 982 reviews

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CTS No 6951 CST Road, Kolevery Village, Kalina, Santacruz East, 400098 MUMBAI, India

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ibis Mumbai BKC

Vibrant economy hotel, open to everyone

ibis Mumbai BKC combines contemporary design with modern comfort in the heart of Bandra Kurla Complex. Ideally located near Bandra West and Lower Parel, the hotel offers well-appointed rooms with the Sweet Bed by ibis, high-speed Wi-Fi, OTT entertainment, and eco-friendly amenities. Guests can make use of a smart meeting room with modern audio-visual facilities, while Spice it, the multi-cuisine restaurant, serves breakfast favourites, local specialities, and refreshing beverages.

The City of Dreams, Mumbai, offers a plethora of activities. Discover iconic attractions such as the Elephanta Caves, the Gateway of India, Juhu Beach, Marine Drive, and Siddhivinayak Temple, all within convenient driving distance from the hotel. The 24-hour front desk provides car rental services for convenient travel, and the hotel features state-of-the-art meeting spaces.

ibis Mumbai BKC is located 6 km from Chhatrapati Shivaji Maharaj International Airport and 24 km from Chhatrapati Shivaji Maharaj Terminus (CSMT), making it an ideal destination for both business and leisure travellers.

We are ready and look forward to welcoming you!

Sandip SATANGE Mr., Hotel Management

Hotel extras

Prime location in BKC, just minutes from Jio World Centre, NMACC, and Bandra Kurla Complex
Close to Phoenix Marketcity, Bandra West, Lower Parel, Worli, and Siddhivinayak Temple
Flexible breakfast served daily from 4:00 AM to 12:00 Noon at Spice It
6 km from Chhatrapati Shivaji International Airport and 24 km from CSMT Railway Station
State-of-the-art meeting spaces, ideal for business and leisure travellers

Our accommodation(s)

Room

Standard Queen Room

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Accessible room

See availabilities

Room

Standard Twin Room

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Twin bed(s)
Views: City View

See availabilities

Room

Superior Queen Room - 2 Complimentary Beers per Day

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

Superior Twin Room - 2 Complimentary Beers per Day

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Twin bed(s)

See availabilities

Room

Standard Queen Room

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Accessible room

See availabilities

Hotel location

ibis Mumbai BKC

CTS No 6951 CST Road, Kolevery Village, Kalina, Santacruz East
400098 MUMBAI
India

GPS:19.07424, 72.86907

+91 22 3129 3600

Railway station
Highway exit
Ferries
Helipad/aerodrome

WESTERN EXPRESSWAY

Highway exit

Access: 3 km / 1.86 mi 35 min walk / 10 min drive

Shuttle

Additional charge

Shuttle on call

LOKMANYA TILAK TERMINUS

Railway station

Access: 4 km / 2.49 mi 35 min walk / 15 min drive

Shuttle

Additional charge

Shuttle on call

PAWAN HANS, JUHU

Helipad/aerodrome

Access: 8 km / 4.97 mi 1 hrs 15 min walk / 25 min drive

Shuttle

Additional charge

Shuttle on call

BHAUCHA DHAKKA

Ferries

Access: 16 km / 9.94 mi 1 hrs 39 min walk / 40 min drive

Shuttle

Additional charge

Shuttle on call

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

SPICE IT

Our Spice it restaurant and bar offers you a unique opportunity to explore Indian, Oriental, and European spices. Create your own combination and watch our chefs prepare it in front of you.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 19 m² / 204.514 sq ft
Maximum seats capacity: 10
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.1/5 982 reviews

Veena G. Business - 7/28/2026 Confirmed reviews ALL

Subject: Complaint Regarding Room Condition and Food Quality I would like to formally raise my concerns regarding my recent stay at your hotel. The room initially allocated to me had a very strong stench of mixed sewage and urine emanating from the air-conditioning vents. The odor was so overwhelming that it made me feel physically sick and unable to stay in the room. I had to wait outside the room for nearly an hour before the duty manager arrived to inspect the issue. To my surprise, the only immediate solution offered was to spray room freshener, which was clearly inadequate given the nature and severity of the problem. After considerable inconvenience and repeated follow-ups, I was finally allocated an alternative room on the 12th floor at approximately 9:45 PM. Fortunately, the replacement room was acceptable. In addition, I would like to bring to your attention the poor quality of food served at the hotel. The cooking oil appeared stale and old, which resulted in digestive discomfort during my stay. I have already shared feedback with the hotel regarding both these issues. However, given the significant inconvenience, discomfort, and impact on my health, I expect the matter to be taken seriously and appropriate corrective action to be implemented to prevent similar experiences for future guests. I look forward to your response and an explanation of the steps being taken to address these concerns.

Dear Veena G., Thank you for taking the time to share your feedback regarding your recent experience at ibis Mumbai BKC. I sincerely apologize for the issues you encountered during your stay, particularly concerning the room condition and the food quality. It is disappointing to learn about the unpleasant odor in your initially allocated room. I understand how distressing such a situation can be and appreciate your patience while we resolved the matter. I regret that the initial response fell short of your expectations. Your comments regarding the food quality are also concerning, and I assure you that we take such feedback seriously as we strive to provide our guests with the best possible dining experience. We value your insights and will use them to inform our team and improve our services. Thank you again for your feedback, and I hope for the opportunity to welcome you back to a much-improved experience in the future. Thanks and Regards, Neha Verma Director Of Guest Services

Amanpreet S. M. Families - 7/28/2026 Confirmed reviews ALL

Dear Amanpreet S. M., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our location and the comfort of your accommodations. We appreciate your comments about our dining options and will take them into consideration for future improvements. Your praise for our staff is greatly valued. Thanks and Regards, Neha Verma Director Of Guest Services

Adarsh K. Business - 7/27/2026 Confirmed reviews ALL

I had been staying at IBIS BKC Mumbai from 15th to 21st July 2026. Everyday i was taking my room access card wherever i was going. However on 19th, a friend joined me in the room, and had completed the checked in process as well. On 20th my we had both left the room for our respective plans and my friend, Mr. Anshul Murarka had promptly submitted the key card to your reception while leaving the hotel. When we come back after 12 hours, to relax, we were not provided our keycards in the first place, because there was an issue with your key encoder. Moreover, when we were escorted to our room, lo and behold the room was wide open. After coutlessly asking the team in charge and even One Neha Verma had reached out, we werent given a lock audit report, and to shut us off, the team offered us free buffet, (which we did not accept), and later when we ordered something for our room (late at night) we were not provided the bill, even when we asked for it. This we did not know was the hotel at IBIS buying us off for there lack of security. Although assurances were given, we did not reach a satisfactory resolution, and we dont yet know, who had entered the room and did what not with our stuff or used what not of the services that we paid for. I am appalled for the service that I have recieved and the kind of responsibility IBIS takes.

Dear Adarsh K., Thank you for sharing your feedback regarding your recent stay at ibis Mumbai BKC. I genuinely regret to learn about the distressing experience you encountered related to the room access security and the subsequent handling of the situation. We take the security of our guests and their belongings very seriously. I understand that the issues surrounding your key card and the room’s accessibility caused significant concern. It is our standard practice to ensure that all access to guest rooms is managed with the utmost care and precision. I apologize for any lapses that you experienced during your stay. I also acknowledge your dissatisfaction with the resolution offered at the time. While we strive to provide the best possible service, it appears that we did not meet your expectations in this instance. Your feedback is invaluable and will be reviewed thoroughly to enhance our guest experience. Thank you for bringing these matters to our attention. We appreciate your understanding and hope to have the opportunity to serve you better in the future. Kindly get in touch with me directly for your next stay with us, we will do everything possible to restore your faith. Thanks and Regards, Neha Verma Director Of Guest Services

Gopinath N. Friends - 7/26/2026 Confirmed reviews ALL

Dear Gopinath N., Thank you for your positive feedback regarding our prime location. We are pleased to hear that our accessibility to nearby malls contributed to your enjoyable stay. We look forward to welcoming you back in the future. Thanks and Regards, Neha Verma Director Of Guest Services

Saket J. Couples - 7/26/2026 Confirmed reviews ALL

Dear Saket J., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the inconvenience you experienced with early check-in and the condition of your room. Your comments have been noted, and we will review our processes to enhance guest experiences. Thanks and Regards, Neha Verma Director Of Guest Services

Web-users rating

Other web-users rate our hotel

229 reviews 9.1/10 Location
552 reviews 7.8/10 Room
1,507 reviews 9.1/10 Service
16 reviews 9.6/10 WiFi
689 reviews 8.2/10 Food
355 reviews 8.9/10 Cleanliness
281 reviews 7.8/10 Breakfast
264 reviews 9.9/10 Vibe

34 reviews 8.5/10 Location
125 reviews 5.5/10 Room
167 reviews 7.5/10 Service
6 reviews 9.1/10 WiFi
99 reviews 5.6/10 Food
57 reviews 7.9/10 Cleanliness
44 reviews 6.3/10 Breakfast
27 reviews 9.1/10 Amenities

5 reviews 9.1/10 Location
14 reviews 7.3/10 Room
23 reviews 8.6/10 Service
11 reviews 8.9/10 Cleanliness
5 reviews 7.7/10 Breakfast

5 reviews 9.1/10 Location
13 reviews 7.4/10 Room
16 reviews 8.9/10 Service
8 reviews 8.9/10 Cleanliness
8 reviews 8.2/10 Food

Frequently asked questions

Where is the hotel located and how can I get there?

The ibis Mumbai BKC is located at CTS No 6951 CST Road, Kolevery Village, Kalina, Santacruz East, 400098 Mumbai, India. We are strategically situated near the BKC business district and key areas like Santacruz, Bandra, and Juhu. The hotel is 6 km from Chhatrapati Shivaji International Airport and 4 km from Lokmanya Tilak Terminus railway station, with shuttle services available for an additional fee.

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At ibis Mumbai BKC, check-in is available from 02:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, ibis Mumbai BKC regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.