ibis Mumbai BKC 3 stars

Customer review rating (ALL Rating) 3.9/5 391 reviews

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CTS No 6951 CST Road, Kolevery Village, Kalina, Santacruz East, 400098 MUMBAI, India

Description

Hotel extras

  • The hotel is strategically situated in the proximity of BKC - business district.

  • Close proximity the key areas of Santacruz, Bandra and Juhu & Mumbai Airport

  • State-of-the-art Board rooms

  • Access to OTT channels

  • Mini Library

Our accommodation(s)

Hotel location

ibis Mumbai BKC

CTS No 6951 CST Road, Kolevery Village, Kalina, Santacruz East
400098 MUMBAI
India

GPS:19.07424, 72.86907

Telephone
Fax +91 22 3129 3600

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE IT

Our Spice It restaurant and bar, offers you a unique opportunity to explore Indian, Oriental and European spices create your own combination and watch our chefs prepare it in front of you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  391 reviews

Customer review rating 4.0/5

Dr K. L. D. Business - Confirmed reviews ALL

Stay facility is good and climate is also very good

Dear K., Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Looking forward to welcoming you back soon! Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 2.5/5

Ketankumar P. Business - Confirmed reviews ALL

My first experience with the Ibis brand was unfortunately a disappointing one. While the hotel's location was acceptable, the service and cleanliness were severely lacking throughout my stay. Upon checking in, I noticed spots on the floor near the sofa area that were never cleaned during my entire visit. The bathroom was missing shower gel on the first day, and even after I requested it, other details were overlooked. For the next two days, housekeeping replaced the bath towels but failed to provide new hand towels or refill the empty tissue box. The service in the breakfast area was also subpar. The tables were consistently left with dirty dishes, and there were coffee spills on the floor, creating an unclean and unpleasant dining environment.

Customer review rating 4.5/5

Sharad D. Business - Confirmed reviews ALL

very good stay overall. Breakfast options could improve though.

Dear Sharad, Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Looking forward to welcoming you back soon! Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 2.0/5

Ashrut G. Solo - Confirmed reviews ALL

Not a good experience. I heard the phone ring at 1.30 am to inform me i had a visitor. I told them i am expecting no one. They called again to inform a lady in coming to your room. I told them I’m sleepy and won’t open the door. After some time, there was noise from the nearby room. I called to the reception to tell them to lower the volume as it was midnight. After 2 calls the noise was lowered and i was informed that it was a mistaken call for a visitor. This is a serious issue to disturb someone’s sleep in the middle of the night unexpectedly. Also there was continuous movement of furniture noise in the room, even when i had specifically requested for a quiet room.

Customer review rating 0.5/5

Sameer M. Business - Confirmed reviews ALL

Poor service without any care

Other web-users rate our hotel

  • 90 reviews 8.8/10 Location
  • 219 reviews 7.5/10 Room
  • 676 reviews 9/10 Service
  • 322 reviews 8.9/10 Food
  • 136 reviews 8.6/10 Cleanliness
  • 127 reviews 9.9/10 Vibe
  • 113 reviews 8.5/10 Breakfast
  • 59 reviews 8.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.