ibis Mumbai Airport Hotel 3 stars

Customer review rating 4.0/5 4,218 reviews

ALLSAFE approved hotel

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ibis Mumbai Airport
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+ 18 Services

Hotel extras

  • The hotel is pet friendly!

  • Savour delicacies at Spice it with longest breakfast from 4am to 12 Noon

  • Inclusive of shared domestic airport transfers

  • Pay a little more and enjoy room with extra benefits at INR 499.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • Air conditioned
  • CHHATRAPATI SHIVAJIPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
Business services
  • Copy/print service available
Information message

Hotel location

ibis Mumbai Airport

Plot No F 77 Vile Parle East
Junction of Nehru Road
Western Express Highway
400099 mumbai
india

Tel: +912267167777

Fax: (+91)22/67167778

Check-in from 12h00

Check out up to 12h00

  • B.E.S.T :  Western Express NH8 AND NEHRU RD

  • By plane

    CHHATRAPATI SHIVAJI At 1km / 0.62 miles - Shuttle paying

  • By plane

    DOMESTIC AIRPORT At 0.5km / 0.31 miles

GPS :19.096531, 72.853314

Our accommodation(s)

Your sleep is our priority in our 148 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

STANDARD QUEEN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

STANDARD TWIN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

New Beginnings - Queen Room

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

New Beginnings - Twin Room

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

SPICE IT

Type of cuisine: International

The Spice it International restaurant provides an entertaining, energetic and vibrant style of dining with its interactive kitchen. Choose to dine buffet or A La Carte with a variety of food and snack choices from around the world.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HUB

Non contractual photo

Enjoy a combination of value and convenience at the Hub Bar. Choose to wind down after a busy day over snacks, drinks and complimentary High Speed Internet access.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Mumbai Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

4,218 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,776 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

I was nice experience

Customer review rating 5.0/5

Adv.manvinder S. Families - 25/02/2021 Confirmed reviews ALL

Nice and well behaved cooperative staff

Dissatisified

Customer review rating 2.0/5

Roy L. Couples - 21/02/2021 Confirmed reviews ALL

INHOUSE SERVICE WAS NOT AS PER THE STANDARD LOW QUALITY SERVICE PROVIDED

well located

Customer review rating 4.0/5

Gurminder A. Solo - 18/02/2021 Confirmed reviews ALL

little delay in room service. NO COFFEE SACHETS HAVE TO ORDER EVERYTIME NO NEWSPAPERS HAVE TO ORDER PLEASE look into the above. Also should help in getting a taxi or Auto when required.

Rude staff and unclean rooms

TripAdvisor rating 1.0/5

gosaviganesh 18/02/2021 TripAdvisor review

Staff at ibis mumbai is rude and have no manners to speak to customers. Their behavior is unprofessional. The rooms are not kept clean bedding wasn’t proper. Overall worst experience. Hopefully the management makes a not of it and makes some changes

Dear Mr. Gosavi, Thank you for taking the time to tell us about your experience at the ibis Mumbai Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns you have pointed out and prevent future occurrence. We appreciate your sharing your concerns, conscious that our explanations won’t erase the unsatisfying experience you have been through, we hope you will give us a chance to regain your confidence. Do write to us on h6367-fo@accor.com and I will personally make sure that you experience our hospitality which we are known for during your next stay. Regards, Gaurav Chavan General Manager

Reasonably comfortable considering Covid

Customer review rating 4.0/5

Anonymous Families - 17/02/2021 Confirmed reviews ALL

Must resume newspapers in room at once. Please improve the Bar environment and manning

Well located clean hotel poor service

Customer review rating 3.0/5

Capt. N. G. Business - 17/02/2021 Confirmed reviews ALL

The service was very poor, every time I needed anything I had to ask twice. The food was not great, however it's a beautiful hotel, clean, spacious and comfortable. The location of the hotel is the best, just 15 mins from the international airport.

Good Stay

Customer review rating 4.5/5

Dr A. C. Business - 17/02/2021 Confirmed reviews ALL

Good overall experience. You have discontinued early breakfast for those catching early morning flights. That was a bummer

Well located

Customer review rating 4.5/5

Anonymous Business - 14/02/2021 Confirmed reviews ALL

Stay satisfaction. Suggestion- footware for washroom.

Well located

Customer review rating 5.0/5

Sundaramm K. Business - 13/02/2021 Confirmed reviews ALL

Good ambiance

My stay at Ibis Mumbai Airport

TripAdvisor rating 5.0/5

khemanipk Business - 13/02/2021 TripAdvisor review

Real value for money. Excellent location, clean rooms and basic amenities. You have everything that you need for a short business trip. The front desk staff is courteous and helpful and if you have stayed there before you ID is preserved so that you don’t have to present it again. Very convenient isn’t it. 👍

Dear Mr. Khemani, Thank you for sharing your views with us. I am very pleased to know that you had a comfortable stay with us and your appreciation about the hotel room and services has been humbly received. It is feedback from esteemed guests like you that motivates us to strive further towards excellence. We look forward to welcoming you back at ibis Mumbai Airport. Regards, Gaurav Chavan General Manager

Good Stay

Customer review rating 4.0/5

Abraham V. Business - 11/02/2021 Confirmed reviews ALL

Even though there was limited choice in menu the food was tasty and the way they presented was impressive, the restaurant staff was courteous. 100 marks for their service . Try to include some fresh juice in breakfast spread Thank you

Good

Customer review rating 5.0/5

Sudhir Business - 10/02/2021 Confirmed reviews ALL

Very good ,,...............................................................................................................................,.............................................................................. ....................................................................................................

Excellent

Customer review rating 5.0/5

Gyatri C. Solo - 09/02/2021 Confirmed reviews ALL

Stay was extremely awesome:) Thanks to entire front office for making my so comfortable.

Good stay

Customer review rating 5.0/5

Rony K. Business - 04/02/2021 Confirmed reviews ALL

Value for money. Well sanitized and efficient service. Friendly staff. Bhavana and Shakti at the Front office were particularly helpful.

Good location, good rooms, good foods

Customer review rating 4.0/5

R. K. Couples - 02/02/2021 Confirmed reviews ALL

It was a satisfactory experience at Ibis, Mumbai Airport. Good room, good food for the price of the room tariff paid. Hotel staffs are nice and polite

Customer review rating 4.0/5

Rafeek S. Business - 02/02/2021 Confirmed reviews ALL

Nice and peaceful Need to add north Indian dishes in the menu

Good service

Customer review rating 5.0/5

Anonymous Solo - 01/02/2021 Confirmed reviews ALL

It was awesome

Worst experience ever

Customer review rating 1.0/5

Anonymous Business - 01/02/2021 Confirmed reviews ALL

I was there for 3 days, food was worst, even 1 star hotel have better service than ibis mumbai. Staff behaviour need to improve a lot. We see lot of people not satisfied with services, reception staff is not bothered about service qualities. Nobody respond on phone calls for room services and many more but don't have time to write down. I suggest to change the whole staff of ibis mumbai as we already informed our company to not send anyone to this hotel anymore.

Good stay with great service

Customer review rating 4.5/5

Rutuja B. Friends - 29/01/2021 Confirmed reviews ALL

Great and would love to visit it again.

Close to Airport

Customer review rating 4.5/5

Anil S. Business - 29/01/2021 Confirmed reviews ALL

Good hospitality Humanly behaviour

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