ibis Mumbai Airport 3 stars

Customer review rating (ALL Rating) 3.6/5 1,296 reviews

ibis Mumbai Airport - Image 1
ibis Mumbai Airport - Image 2
ibis Mumbai Airport - Image 3
ibis Mumbai Airport - Image 4

Description

Hotel extras

  • Located right next to Chhatrapati Shivaji International Airport

  • Longest breakfast

  • Proximity to the airport and business centres

  • Inclusive of shared domestic airport transfers

  • Pay a little more and enjoy room with extra benefits at INR 499

Our accommodation(s)

Hotel location

ibis Mumbai Airport

Plot No F 77 Vile Parle East, Junction of Nehru Road, Western Express Highway
400099 MUMBAI
India

GPS:19.096531, 72.853314

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink and quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  1,296 reviews

Customer review rating 0.5/5

Tarang J. Business - Confirmed reviews ALL

I checked into my room on the evening of 6th April 2026. However, at approximately 9:00 PM on the same night, another individual entered my room using a key card that was apparently also active for the same room. This incident was extremely alarming and constitutes a major security and privacy breach. As a paying guest, I expect the hotel to ensure that my room remains secure and accessible only to authorized occupants. The fact that another person was able to enter my occupied room using a valid key is completely unacceptable and caused significant distress and concern for my personal safety. In addition to this serious issue, I also experienced poor housekeeping standards. Upon checking the bathroom amenities, I found that there was no shower gel, no shampoo, and no moisturizer provided. When I contacted housekeeping, the staff member who attended simply filled the same liquid into both bottles, which appeared highly unprofessional and raised concerns regarding hygiene and service quality. These incidents reflect serious lapses in both guest security and hospitality standards, which I did not expect from a reputed hotel such as yours. I request a formal explanation regarding how this security breach occurred, along with the actions being taken to ensure such incidents do not happen again. I also expect the hotel to address the service deficiencies experienced during my stay. I look forward to your prompt response and resolution.

Customer review rating 3.0/5

Ankit M. Business - Confirmed reviews ALL

Over all experience was good , only concern i had was calling lines from room to room service/reception is not responsive . one have to call 3-4 times to get connected. I missed charger cable on in my room after that i called hotel 10 times but either call didn’t get answered or if answered they transferred call from here to there but no one took responsibility to check .

Customer review rating 3.0/5

Mayur D. Business - Confirmed reviews ALL

Restaurant was closed (Room service). It should be open for guests who are arriving late night.

Customer review rating 5.0/5

Pradipta M. Business - Confirmed reviews ALL

Excellent Stay

Customer review rating 3.0/5

Rohan R. K. Business - Confirmed reviews ALL

The Rooms Need Re-Furbishment. Sizes Are Good For A Solo Traveller But Feels Cheap Considering Part Of Accor.

Dear Mr. K., Thank you for your feedback regarding your recent stay. We appreciate your comments on our location and room sizes. Your observations about the need for refurbishment have been duly noted and will be considered for future improvements. Warm Regards, Amreeta Banerjee General Manager

Other web-users rate our hotel

  • 677 reviews 9.6/10 Location
  • 1,310 reviews 6.2/10 Room
  • 2,591 reviews 8.5/10 Service
  • 52 reviews 6.4/10 WiFi
  • 1,435 reviews 8.9/10 Food
  • 657 reviews 6.4/10 Cleanliness
  • 578 reviews 8.2/10 Breakfast
  • 393 reviews 9.5/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Mumbai