I stayed at your property for 2 nights, Your housekeeping extention never responded, good quality and variety was very poor as per your standards, staff especially on 5th Jan 22 morning at the restaurant was not courteous and responsive. Majority of your staff seems new and untrained. We should not put each and every thing on covid, if you have problems with that you should think of shutting it down for a while.

In 2021, I would have stayed In Ibis for More than 4 times altogether a length of stay of 12 days. First time I visited I was comfortable with the service, my recent visit was not at all a good experience. You have to call multiple times. No handover of duties between the staff, the Bill reconciliation needs more clarity, I do not suggest people to visit Ibis any more. The market is so competitive, please come up with innovative ideas to retain your customer. Fetch the last 2 year data base, give priority to regular customers...

Very clean and cozy

It's just a building with many rooms. No place to even walk. Even 2 star hotels have places to relax. Even the service is very slow. I kept asking for scissors, didn't get it for 3 days

There was absolutely no facilities like towels, soap tooth paste etc. Safety locker was not working

Awesome Service...Good Stay...Excellent Staff

Excellent hospitality. Wonderful service. Keep it up.

Restaurant team service very bad , Close time (blast,lunch,dinner) me staff ka behaviour rude hokar Sbhi staff apne khane pine k liye rude hokar sbko bhagane ki koshish krte

I had a wonderful stay at Ibis Mumbai Airport. The team is very friendly and helpful. The front desk team made any request possible and the restaurant team was always happy to welcome me daily. A special thanks to Vijay, Rohan, Sakshi, Chef Vinay and Chef Althaf.

Booked on booking.com Reception did not know the paid late check out have to show booking only than she agreed Did not get 20% discount on F&B as promised Did not get 2 bottles of beer as paid

I booked hotel as it is close to Airport. Check in was ok, very friendly. As GOLD member, IBIS offered me complementary welcome drink and airport drop. Small room with typical IBIS style furniture but for 1 night is ok

Good location, unkempt property Multiple Service calls not accommodated (addl water bottle request ) Food quality awful Windows leaking and water seeping into rooms People yelling in a hallways at late hours Rest all good

The trip was safe. I selected IBIS Mumbai Airport as I have stayed here earlier and am comfortable about the property from point of cleanliness which is must during Covid19, it is near to Airport and easly reachable to all my business meeting venue.

good hotel located clsoed to domestic air. supporting staff. particulary neeraj in restaurant was very helpful. the food quality in restaurant was exceptionally good. hotel serves very good breakfast and wifi connectivity is also ok

Staff at ibis mumbai is rude and have no manners to speak to customers. Their behavior is unprofessional. The rooms are not kept clean bedding wasn’t proper. Overall worst experience. Hopefully the management makes a not of it and makes some changes