ibis Mumbai Airport 3 stars

Customer review rating (ALL Rating) 3.3/5 1,010 reviews

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ibis Mumbai Airport - Image 1
ibis Mumbai Airport - Image 2
ibis Mumbai Airport - Image 3
ibis Mumbai Airport - Image 4
Plot No F 77 Vile Parle East, Junction of Nehru Road, Western Express Highway, 400099 MUMBAI, India

Description

Hotel extras

  • 800 metres from the domestic terminal and 3.4 km from the international terminal

  • Prime location near Mumbai Airport, BKC, Jio World Convention Centre, and BEC

  • Flexible breakfast served daily from 4:00 AM to 12:00 Noon

  • Close to Bandra Kurla Complex, Juhu Beach, and Mumbai Central Railway Station

  • Airport transfers included; upgrade from INR 499 with exclusive room and stay benefits

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Twin Room

Photo out of - Standard Twin Room

Our well-designed, modern Twin Rooms feature the signature Sweet Bed for exceptional sleep comfort, high-speed Wi-Fi, an OTT-enabled TV, an in-room safe, tea and coffee-making facilities, and eco-friendly bathroom amenities.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Twin bed(s)
See availabilities

Upgrade your stay with airport transfers, flexible check-in (from 11:00 AM) or check-out (until 3:00 PM), 30% off food and soft beverages, 2 complimentary laundry items per day, and 1 complimentary beer per day

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

See availabilities

Upgrade your stay with airport transfers, flexible check-in (from 11:00 AM) or check-out (until 3:00 PM), 30% off food and soft beverages, 2 complimentary laundry items per day, and 1 complimentary beer per day

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

See availabilities

Hotel location

ibis Mumbai Airport

Plot No F 77 Vile Parle East, Junction of Nehru Road, Western Express Highway
400099 MUMBAI
India

GPS:19.096531, 72.853314

Telephone
Fax +91 22 6716 7778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Room service

In hotel

Hotel informations

  • 148 rooms
  • One room for people with reduced mobility
  • 14 connecting rooms
  • 128 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel Additional charge

Air conditioning

  • Air Conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Concierge

  • Concierge

Currency exchange

  • Currency exchange

Hotel access

Shuttle

  • BOM Additional charge
  • CHHATRAPATI SHIVAJI Additional charge

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Family

Services for children

  • Green area

SPICE IT

Photo out of - SPICE IT

Guests can enjoy Indian, Continental, and authentic regional cuisines at Spice it, our multi-cuisine restaurant. Unwind with your favourite drink and a quirky selection of bar bites at the Spice it Bar.

Cooking style
International
Capacity
60
Accessibility
Accessible service
400099 Mumbai, India
Telephone +91 22 6716 7711

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Vegetarian menu

Guests can enjoy Indian, Continental, and authentic regional cuisines at Spice it, our multi-cuisine restaurant. Unwind with your favourite drink and a quirky selection of bar bites at the Spice it Bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.3/5  1,010 reviews

Customer review rating 0.5/5

Shubham S. Business - Confirmed reviews ALL

Customer review rating 1.5/5

Ahraz A. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Sara H. Solo - Confirmed reviews ALL

Dear Sara H., Thank you for your feedback regarding your recent stay. We appreciate your compliments on our location, cleanliness, and helpful team. Your comments about the room's condition and mattress comfort will be shared with our management team for consideration. Warm Regards, Amreeta Banerjee General Manager

Customer review rating 5.0/5

Zeeshan M. Business - Confirmed reviews ALL

Dear Zeeshan M., Thank you for your positive feedback regarding your experience at ibis Mumbai Airport. We are delighted to learn that you had a very good stay and appreciate your kind words. Warm Regards, Amreeta Banerjee General Manager

Customer review rating 4.5/5

Raviraja S. Business - Confirmed reviews ALL

Dear Raviraja S., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our rooms comfortable and appreciated our convenient location near the airport and railway station. Your satisfaction is our priority. Warm Regards, Amreeta Banerjee General Manager

Customer review rating 1.5/5

Ahraz A. Couples - Confirmed reviews ALL

Pros - Location, housekeeping staff Cons - Front office staff, incredibly tiny rooms, dirty towels, empty moisturizer & conditioner dispensers

Customer review rating 3.5/5

Sara H. Solo - Confirmed reviews ALL

The team were very helpful and polite. Rooms was dated but clean and cosy. The mattes was a little soft for me but overall a comfy stay. The complimentary courtesy car to the T1 terminal is an added bonus

Dear Sara H., Thank you for your feedback regarding your recent stay. We appreciate your compliments on our location, cleanliness, and helpful team. Your comments about the room's condition and mattress comfort will be shared with our management team for consideration. Warm Regards, Amreeta Banerjee General Manager

Customer review rating 5.0/5

Zeeshan M. Business - Confirmed reviews ALL

Very good

Dear Zeeshan M., Thank you for your positive feedback regarding your experience at ibis Mumbai Airport. We are delighted to learn that you had a very good stay and appreciate your kind words. Warm Regards, Amreeta Banerjee General Manager

Customer review rating 4.5/5

Raviraja S. Business - Confirmed reviews ALL

Rooms are good. Location is very good near to airport and railwaystation as well.

Dear Raviraja S., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our rooms comfortable and appreciated our convenient location near the airport and railway station. Your satisfaction is our priority. Warm Regards, Amreeta Banerjee General Manager

Customer review rating 0.5/5

Ganapathy S. V. Business - Confirmed reviews ALL

1. No online payments available via app and the front desk employee even though tried old method of Transaction payment for entering Amex like POS . 2. Process at front desk was very time consuming and We were standing tired for almost 15-20 mins around late night after 9.30 pm with no place to sit down, less hospitality experience at the front desk with Male Executive. 3. We were promised a minimum breakfast by Male Executive for early checkout such as beverage or fruits or bread, nothing was working and the breakfast attendant giving excuses such as milk is not ready .. etc.. etc.., to sum up nothing was there... 4. Rooms are too small 5. During official online booking twin bed was selected, and the Male Executive kept on asking questions like it is twin bed room but only one adult is allowed?, Explanation was not clear to us and already we were very tired of any further listening.

Dear Ganapathy S. V., Thank you for taking the time to share your feedback regarding your recent stay with us. I appreciate your candid comments, as they help us identify areas for improvement. I sincerely apologize for the inconvenience you experienced with the payment process. We strive to offer a seamless experience, and I regret that this was not your experience. Additionally, I acknowledge your frustration with the lengthy check-in time and the lack of seating at that hour. Your comfort and satisfaction are of utmost importance to us. Regarding the breakfast experience, I am disappointed to hear that we did not meet your expectations. Our goal is to provide a satisfactory start to the day, and I will review this matter with our team to ensure better service going forward. I also understand your concerns about the room size and the confusion during the booking process. Your comments will be taken into consideration as we continually aim to enhance our guest experience. Thank you for your valuable insights. We hope to have the opportunity to serve you better in the future. Warm Regards, Amreeta Banerjee General Manager

Customer review rating 5.0/5

Atharv K. Families - Confirmed reviews ALL

I had a wonderful experience during my stay at ibis Mumbai Airport. The overall hospitality, comfort, and service were truly impressive. A special thanks to Gouri from the Front Office team for her warm welcome, excellent reception service, and assistance in arranging a room with a beautiful view. Her professionalism and friendly approach made my check-in experience exceptional. I would also like to appreciate Sahil, Vaishnavi, and Tejas from the Housekeeping team for preparing the room so beautifully and maintaining excellent cleanliness. Their dedication and prompt service were truly commendable. A big thank you to the entire team for making my stay comfortable and memorable. I would definitely love to visit again and highly recommend this hotel! A truly five-star experience! ⭐⭐⭐⭐⭐

Dear Atharv K., Thank you for taking the time to share your positive experience at ibis Mumbai Airport. It is gratifying to learn that you found our hospitality and service to be impressive during your stay. I appreciate your kind words regarding Gouri from our Front Office team. Her commitment to providing exceptional service is indeed a valuable asset to our hotel. I will ensure that your compliments are shared with her and the entire team, including Sahil, Vaishnavi, and Tejas from Housekeeping, who work diligently to maintain high standards of cleanliness and comfort for our guests. Your recommendation means a great deal to us, and we look forward to welcoming you back for another memorable stay in the future. Warm Regards, Amreeta Banerjee General Manager

Customer review rating 4.5/5

Shimoga N. M. Business - Confirmed reviews ALL

Everything is good , some time the wify is not very much strong. And connecting system should make it easy.

Dear Shimoga N. M., Thank you for your positive feedback. We are delighted to hear that you had a pleasant experience. We appreciate your comments regarding the Wi-Fi connectivity and will take them into consideration for future improvements. Warm Regards, Amreeta Banerjee General Manager

Customer review rating 5.0/5

Deepak J. Couples - Confirmed reviews ALL

Clean rooms that smells welcome A fair peak outside the window Smiles across the hotel and lastly Effective and Efficient service !! Including those at the security That’s IBIS airport hotel in a nutshell. Thank you 🙏

Customer review rating 3.5/5

Somasundaram S. Business - Confirmed reviews ALL

Room key card was getting deactivated everyday. After 11 pm, I had to go to the reception, stand in the queue to get the card working again. Check in time was more. Breakfast is fine. Room and bathroom are a little smaller. A constant noise was coming through the ac vent.

Customer review rating 0.5/5

Manoj L. L. Business - Confirmed reviews ALL

After booking hotel, got confirmation of hotel booked, still receptionist said that room not available for you only this room is available.

Customer review rating 5.0/5

Eshan B. Business - Confirmed reviews ALL

Thanks vaibhav from office and Pramod house keeping

Customer review rating 1.5/5

Sindu B. Business - Confirmed reviews ALL

Smelly carpets and lifts Bedspreads with holes In them Rooms not cleaned properly The beds are extremely uncomfortable Had a an earlier stay at ibis Vikhroli and experience has been the same Ibis is a no go for me going forward

Customer review rating 3.0/5

Sastry K. V. R. Business - Confirmed reviews ALL

Rooms are not well maintained. Restaurant is poorly managed. While the taste is good, the service is 2/10.

Customer review rating 4.0/5

Rishad M. Business - Confirmed reviews ALL

Very compact rooms for single or max 2 guests. Clean rooms and good team. Food is a bit steep priced, although it was tasteful.. DAL KHICHDI for 875Inr for a business hotel?

Customer review rating 3.5/5

Vivek K. Business - Confirmed reviews ALL

Not happy Small rooms Overrated charges and food options

Customer review rating 5.0/5

Manjot K. Business - Confirmed reviews ALL

Excellent staff . Comfortable Stay.

Customer review rating 1.0/5

Praveen M. Families - Confirmed reviews ALL

Buffet dinner very minimal Room very small & Bathroom worst compared to your rates

Customer review rating 4.5/5

Thatikayala V. K. N. Business - Confirmed reviews ALL

nice coordination people who work every one good

Dear Thatikayala V. K. N., Thank you for your kind words about our team. We strive to create a welcoming environment through effective coordination and dedicated service. Your positive feedback is greatly appreciated and motivates us to maintain our high standards. Warm Regards, Amreeta Banerjee General Manager

Customer review rating 5.0/5

Prashant S. Business - Confirmed reviews ALL

It was good

Dear Prashant S., Thank you for your positive feedback. We are delighted to hear that you had a good experience during your stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Warm Regards, Amreeta Banerjee General Manager

Other web-users rate our hotel

  • 633 reviews 9.6/10 Location
  • 1,170 reviews 5.3/10 Room
  • 2,285 reviews 8.4/10 Service
  • 53 reviews 8/10 WiFi
  • 1,204 reviews 8.6/10 Food
  • 588 reviews 6.1/10 Cleanliness
  • 478 reviews 2.1/10 Comfort
  • 472 reviews 7.6/10 Breakfast

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