ibis Mumbai Airport 3 stars

Customer review rating (ALL Rating) 3.3/5 1,025 reviews

Best price
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ibis Mumbai Airport - Image 1
ibis Mumbai Airport - Image 2
ibis Mumbai Airport - Image 3
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Plot No F 77 Vile Parle East, Junction of Nehru Road, Western Express Highway, 400099 MUMBAI, India

Description

Hotel extras

  • 800 metres from the domestic terminal and 3.4 km from the international terminal

  • Prime location near Mumbai Airport, BKC, Jio World Convention Centre, and BEC

  • Flexible breakfast served daily from 4:00 AM to 12:00 Noon

  • Close to Bandra Kurla Complex, Juhu Beach, and Mumbai Central Railway Station

  • Airport transfers included; upgrade from INR 499 with exclusive room and stay benefits

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Twin Room

Photo out of - Standard Twin Room

Our well-designed, modern Twin Rooms feature the signature Sweet Bed for exceptional sleep comfort, high-speed Wi-Fi, an OTT-enabled TV, an in-room safe, tea and coffee-making facilities, and eco-friendly bathroom amenities.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Twin bed(s)
See availabilities

Upgrade your stay with airport transfers, flexible check-in (from 11:00 AM) or check-out (until 3:00 PM), 30% off food and soft beverages, 2 complimentary laundry items per day, and 1 complimentary beer per day

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

See availabilities

Upgrade your stay with airport transfers, flexible check-in (from 11:00 AM) or check-out (until 3:00 PM), 30% off food and soft beverages, 2 complimentary laundry items per day, and 1 complimentary beer per day

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

See availabilities

Hotel location

ibis Mumbai Airport

Plot No F 77 Vile Parle East, Junction of Nehru Road, Western Express Highway
400099 MUMBAI
India

GPS:19.096531, 72.853314

Telephone
Fax +91 22 6716 7778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Room service

In hotel

Hotel informations

  • 148 rooms
  • One room for people with reduced mobility
  • 14 connecting rooms
  • 128 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel Additional charge

Air conditioning

  • Air Conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Concierge

  • Concierge

Currency exchange

  • Currency exchange

Hotel access

Shuttle

  • BOM Additional charge
  • CHHATRAPATI SHIVAJI Additional charge

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Family

Services for children

  • Green area

SPICE IT

Photo out of - SPICE IT

Guests can enjoy Indian, Continental, and authentic regional cuisines at Spice it, our multi-cuisine restaurant. Unwind with your favourite drink and a quirky selection of bar bites at the Spice it Bar.

Cooking style
International
Capacity
60
Accessibility
Accessible service
400099 Mumbai, India
Telephone +91 22 6716 7711

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Vegetarian menu

Guests can enjoy Indian, Continental, and authentic regional cuisines at Spice it, our multi-cuisine restaurant. Unwind with your favourite drink and a quirky selection of bar bites at the Spice it Bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.3/5  1,025 reviews

Customer review rating 3.5/5

Sunil B. N. Business - Confirmed reviews ALL

Customer review rating 2.0/5

Srimant A. Business - Confirmed reviews ALL

Dear Srimant A., Thank you for your feedback. I regret that your experience did not meet your expectations regarding room amenities and food quality. Your comments will be reviewed to enhance our services and ensure better guest satisfaction in the future. Amreeta Banerjee General Manager

Customer review rating 0.5/5

Sumeet R. Couples - Confirmed reviews ALL

Dear Sumeet R., Thank you for your feedback regarding your recent stay. I sincerely apologize for the inconvenience caused by the air conditioning and the breakfast options. Your comments are valuable to us, and I will ensure they are addressed with the appropriate teams. Warm Regards, Amreeta Banerjee General Manager

Customer review rating 2.0/5

Tarun K. B. Business - Confirmed reviews ALL

Dear Tarun K. B., We sincerely apologize for the inconvenience caused as you were unable to avail the airport drop to T1 on 28th August morning, despite being informed that it was a complimentary service. We understand that this may have caused inconvenience, particularly while travelling to the airport. We are reviewing what went wrong to ensure such communication and service gaps are avoided in the future. We regret the inconvenience caused and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a smoother experience on your next visit. Warm Regards, Amreeta Banerjee General Manager

Customer review rating 0.5/5

Tushar K. Business - Confirmed reviews ALL

Dear Tushar K., We sincerely apologize for the inconvenience caused due to the incorrect invoice and the difficulty you faced in getting it corrected. We completely understand how frustrating and inconvenient this must have been, especially after your stay. Please be assured that we are looking into the billing details on priority and we have shared the correct invoice with you . We regret that this issue was not resolved promptly when you first brought it to our attention. Thank you for bringing this to our notice, and we sincerely apologize for the experience. Warm Regards, Amreeta Banerjee General Manager

Customer review rating 2.0/5

Srimant A. Business - Confirmed reviews ALL

No shower, shower head was damaged, no hand towel was provided, no tissue paper was there. In food Idlis were overheated.

Dear Srimant A., Thank you for your feedback. I regret that your experience did not meet your expectations regarding room amenities and food quality. Your comments will be reviewed to enhance our services and ensure better guest satisfaction in the future. Amreeta Banerjee General Manager

Customer review rating 0.5/5

Sumeet R. Couples - Confirmed reviews ALL

Poor breakfast

Dear Sumeet R., Thank you for your feedback regarding your recent stay. I sincerely apologize for the inconvenience caused by the air conditioning and the breakfast options. Your comments are valuable to us, and I will ensure they are addressed with the appropriate teams. Warm Regards, Amreeta Banerjee General Manager

Customer review rating 2.0/5

Tarun K. B. Business - Confirmed reviews ALL

As above

Dear Tarun K. B., We sincerely apologize for the inconvenience caused as you were unable to avail the airport drop to T1 on 28th August morning, despite being informed that it was a complimentary service. We understand that this may have caused inconvenience, particularly while travelling to the airport. We are reviewing what went wrong to ensure such communication and service gaps are avoided in the future. We regret the inconvenience caused and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a smoother experience on your next visit. Warm Regards, Amreeta Banerjee General Manager

Customer review rating 0.5/5

Tushar K. Business - Confirmed reviews ALL

The hotel has given me the incorrect invoice They have charged me a different bill and given me a different invoice Now they are telling don’t know how to correct the this Just really bad experience A headache you have created for me Please send me the correct invoice

Dear Tushar K., We sincerely apologize for the inconvenience caused due to the incorrect invoice and the difficulty you faced in getting it corrected. We completely understand how frustrating and inconvenient this must have been, especially after your stay. Please be assured that we are looking into the billing details on priority and we have shared the correct invoice with you . We regret that this issue was not resolved promptly when you first brought it to our attention. Thank you for bringing this to our notice, and we sincerely apologize for the experience. Warm Regards, Amreeta Banerjee General Manager

Customer review rating 4.0/5

Pratyush S. Business - Confirmed reviews ALL

Great location, great staff. But the floor of the bathroom seemed quite flimsy. Everything else was all good.

Customer review rating 5.0/5

Madhuri A. Business - Confirmed reviews ALL

Nice cosy rooms. Great accessibility to terminal 1. Friendly staff and great services at great prices

Customer review rating 0.5/5

Ajay S. Business - Confirmed reviews ALL

We were in group almost 30-40 people still they not prepared for check in my colleague and there family suffer too much on 2 am nights with kids when we requested to open another counter for check they start misbehaving with us too rude staff

Customer review rating 0.5/5

Paramjeet G. Business - Confirmed reviews ALL

Very very disrespectful staff Behavior of staff is very bad

Customer review rating 5.0/5

Sagar S. Couples - Confirmed reviews ALL

Good

Customer review rating 4.5/5

Thomas K. K. Business - Confirmed reviews ALL

It was a good experience, well mannered professional staff from security till managers A good convenient place to stay

Customer review rating 1.0/5

Arshad A. Solo - Confirmed reviews ALL

Lots of Delay to Get the Laundry and Female Receptionist behavior also very rude types. we requested send the all bill copy over the Main Still did not Receive.

Customer review rating 4.0/5

Naman C. Business - Confirmed reviews ALL

Nice, polite and helpful staff. About rooms, they have too soft cushion which i don't personally like but most hotels have similar setup so can't complain much about it. Morning breakfast buffet is very tasty and well made. The bathroom in the room felt could be made better as the some soap dispensing bottles were not working correctly and the shower hot and cold was not working properly. Although it was manageable but hotel can look into it.

Customer review rating 1.0/5

Ezhilarasan K. Business - Confirmed reviews ALL

I initially reserved accommodation for one night and later extended my stay for an additional night before the end of my original reservation. While I was in my room having a couple of beers, the receptionist called me and asked me to make the payment immediately. I informed him that I would settle the bill at check-out. However, he insisted that the bill had been generated for the previous night's stay and not for the current night. I am wondering how such billing is possible. Nevertheless, he continued insisting that I make the payment right away.

Customer review rating 3.5/5

Mukesh M. Business - Confirmed reviews ALL

Service in the restaurant was poor. Variety in the breakfast was very less also the food was not available hot.

Customer review rating 4.5/5

Ankit S. Business - Confirmed reviews ALL

Wonderful

Customer review rating 4.5/5

Ram V. G. Business - Confirmed reviews ALL

Will recommend to my friends.

Customer review rating 3.0/5

Chandrashekhar K. Solo - Confirmed reviews ALL

Will think twice next time..nontoiletries...

Customer review rating 0.5/5

Subray S. H. Couples - Confirmed reviews ALL

Very bad experience

Customer review rating 2.5/5

Dhruv G. K. M. Business - Confirmed reviews ALL

Rooms are not what you expect from an Accor hotel. By that, I don't mean luxury but basic things. The water bottles were stained at the rim but not dirty (I hope). The 'smoking room' is just a normal room where you can smoke, and I could still smell remnants of the previous guest's smoke. Washroom, cramped and felt like a pod honestly. But all in all, I guess it's okay for a one night / day stay or a layover when you just need a clean bed and clean room, both of which were true for my stay. Food was quite mid, and I would absolutely not recommend it for the price. Fish felt excessively greasy and not exactly the catch of the day. One weird moment was when I requested housekeeping to send a couple of spoons to my room and they sent wooden spoons. Why wouldn't you send normal cutlery? This place is in no hurry or mood to give you an exceptional stay, but I guess it's okay if you need a place to crash.

Other web-users rate our hotel

  • 614 reviews 9.6/10 Location
  • 1,153 reviews 5.1/10 Room
  • 2,221 reviews 8.2/10 Service
  • 54 reviews 7.8/10 WiFi
  • 1,192 reviews 8.4/10 Food
  • 575 reviews 6.1/10 Cleanliness
  • 497 reviews 7.4/10 Breakfast
  • 479 reviews 1.8/10 Comfort

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