ibis Mumbai Airport 3 stars

Customer review rating (ALL Rating) 3.9/5 1,239 reviews

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Description

Hotel extras

  • Located right next to Chhatrapati Shivaji International Airport

  • Longest breakfast

  • Proximity to the airport and business centres

  • Inclusive of shared domestic airport transfers

  • Pay a little more and enjoy room with extra benefits at INR 499

Our accommodation(s)

Hotel location

ibis Mumbai Airport

Plot No F 77 Vile Parle East, Junction of Nehru Road, Western Express Highway
400099 MUMBAI
India

GPS:19.096531, 72.853314

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,239 reviews

TripAdvisor Rating  4.0/5  2,455 reviews

Well located and value for money

Customer review rating 4.0/5

Ravindra B. Business - Confirmed reviews ALL

Location convenience is a major factor for this hotel. Rooms are as per IBIS world standard - very functional, compact and clean.

Comfortable Stay and just outside T1

Customer review rating 4.0/5

Gaurav K. Business - Confirmed reviews ALL

Everything about the hotel is good except the check in and check out time. It took almost 33 minutes to check in when I reached hotel and almost 25 minutes to check out which should improve. Check out time has to be minimal as people are rushing for flights.

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

Not the cleanest place I've stayed at.

Well located

Customer review rating 4.5/5

Santhana R. Couples - Confirmed reviews ALL

Absolutely hassle free

Disappointing Experience at Ibis Mumbai – Poor Service specially spice itand Hospitality

Customer review rating 1.0/5

Ashutosh Business - Confirmed reviews ALL

I recently stayed at the Ibis Mumbai, and unfortunately, my experience was far below expectations, particularly with the service and hospitality. Here's a detailed account of the issues I faced: Unresponsive Staff The staff at the hotel seemed disinterested and inattentive. Despite my attempts to communicate my requests, it felt as though my concerns were not taken seriously. I would expect the staff at a reputed hotel to prioritize guest needs, but this wasn’t the case here. They often appeared indifferent, making interactions frustrating. Delayed Service The delays in service were extremely inconvenient. Simple requests for cutlery or room service items took excessively long to fulfill. On one occasion, it took them 40 minutes just to deliver cutlery to my room. For a hotel of Ibis’ caliber, this is unacceptable. Prompt response times are a key part of quality service, and this experience fell significantly short. Poor Hospitality The hospitality left much to be desired. A warm, welcoming atmosphere is a hallmark of any good hotel, but the lack of attentiveness and care from the staff gave the impression that guest comfort wasn’t a priority. This lack of hospitality made my stay feel less than comfortable and left me disappointed.

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Other web-users rate our hotel

  • 557 reviews 9.6/10 Location
  • 1,123 reviews 7.1/10 Room
  • 1,715 reviews 8.7/10 Service
  • 37 reviews 5.9/10 WiFi
  • 1,006 reviews 8.8/10 Food
  • 469 reviews 8.3/10 Cleanliness
  • 414 reviews 9.7/10 Vibe
  • 405 reviews 7.8/10 Breakfast

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