ibis Mumbai Airport 3 stars

Customer review rating (ALL Rating) 3.5/5 1,151 reviews

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Description

Hotel extras

  • 800 metres from the domestic terminal and 3.4 km from the international terminal

  • Prime location near Mumbai Airport, BKC, Jio World Convention Centre, and BEC

  • Flexible breakfast served daily from 4:00 AM to 12:00 Noon

  • Close to Bandra Kurla Complex, Juhu Beach, and Mumbai Central Railway Station

  • Airport transfers included; upgrade from INR 499 with exclusive room and stay benefits

Our accommodation(s)

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Room 1

Hotel location

ibis Mumbai Airport

Plot No F 77 Vile Parle East, Junction of Nehru Road, Western Express Highway
400099 MUMBAI
India

GPS:19.096531, 72.853314

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Room service

SPICE IT

Guests can enjoy Indian, Continental, and authentic regional cuisines at Spice it, our multi-cuisine restaurant. Unwind with your favourite drink and a quirky selection of bar bites at the Spice it Bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.5/5  1,151 reviews

Customer review rating 0.5/5

Shreyas M. Business - Confirmed reviews ALL

Dear Shreyas M., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the cleanliness issues and the discomfort caused by the room size. Your comments are invaluable, and we will take them into consideration as we strive to improve our services. Warm Regards, Amreeta Banerjee General Manager

Customer review rating 5.0/5

Puneet M. Business - Confirmed reviews ALL

Dear Puneet M., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you had a comfortable experience and enjoyed your time at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Warm Regards, Amreeta Banerjee General Manager

Customer review rating 1.0/5

Amritanshu S. Couples - Confirmed reviews ALL

Dear Amritanshu S., Thank you for sharing your feedback with us. We sincerely regret to learn that your room did not meet your expectations in terms of cleanliness and size. Please accept our apologies for the inconvenience caused. While our Standard Queen Rooms are categorized under the same room type, slight variations in layout and dimensions may exist due to the building design. However, this should not have affected your overall comfort, and we regret that your experience fell short of expectations. Your comments regarding the cleanliness of the room have been shared with our Housekeeping team for immediate review and corrective action to ensure our standards are consistently maintained. We truly appreciate your valuable feedback as it helps us improve. We hope you will give us another opportunity to provide you with the comfortable and seamless stay you deserve Warm Regards, Amreeta Banerjee General Manager

Customer review rating 4.0/5

Hemanth S. Business - Confirmed reviews ALL

Dear Hemanth S., Thank you for your kind words regarding our location, pricing, and the amenities provided during your stay. We are pleased to hear that you enjoyed the check-in and check-out services, breakfast, and found our staff to be friendly and helpful. We appreciate your feedback regarding housekeeping standards and the issues with the soap dispensers. Your comments will be noted for our continuous improvement efforts. Warm Regards, Amreeta Banerjee General Manager

Customer review rating 0.5/5

Nazima Y. Solo - Confirmed reviews ALL

Dear Nazima Y., Thank you for taking the time to share your feedback regarding your recent experience at ibis Mumbai Airport. I sincerely regret to learn that your stay did not meet your expectations, particularly concerning the extension of your accommodation and the dining experience. It is our policy to accommodate guests' requests as much as possible. I acknowledge the circumstances surrounding your late checkout request and understand your frustration regarding the communication and resolution process. Our team strives to balance guest needs with operational protocols, and I appreciate your patience during this time. Additionally, I am disappointed to hear about the quality of food during your lunch. Your comments will certainly be shared with our culinary team to ensure we uphold our standards of excellence. Thank you for bringing these matters to our attention. We value your feedback and hope to provide you with a more satisfactory experience in the future. Warm Regards, Amreeta Banerjee General Manager

Other web-users rate our hotel

  • 668 reviews 9.6/10 Location
  • 1,268 reviews 5.7/10 Room
  • 2,484 reviews 8.4/10 Service
  • 51 reviews 5.7/10 WiFi
  • 1,357 reviews 8.7/10 Food
  • 652 reviews 6.4/10 Cleanliness
  • 550 reviews 7.8/10 Breakfast
  • 520 reviews 2/10 Comfort

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