ibis Mumbai Airport Hotel 3 stars

The stay was lovely, room was of a perfect size. However, I believe that the staff at the reception could be more responsive and quick in acting out when a request is made.

It was good stay however so have all basic hotel facilities available like dental kit , room sleepers etc

all good , did my web checkin, fruit platter was requested and was ready when arrived ( late night check in) Had requested for a invoice-bill over email instead of a hard copy printout and havent received yet. checkout was on 25th October 2020. Request for a invoice copy over email pr… thanks & regards Pradeep.

Unhappy with room.. inspite of paying full while check in..I was disturbed multiple times. Coffee tea bags..were only available when asked..then why was kettle kept in room.. Overall extreme average stay.

The room was quite small and was suitable only for stay for a couple of days, not more. Shubada on the front desk was very amicable and helpful. She did take care of our requests, right from changing to a smoking room, getting some food reheated, and also being lenient with a slight delay in checkout to which she charged us as economically as possible. Would have visited again if the room was at least a tad bit bigger. But overall, it was satisfactory.

Extreme compact room..after making full payment..I was disturbed time n again that payment isn't reflecting..inspite of sharing all details..not worth! Average rating ! Could be better at service...disappointed with room !₩

Good

An Amazing stay for the first timer at Ibis. Well maintained, Hygiene precautions are taken for safety of every guest. Good Food, definately can improve on breakfast menu. May be add some more options. Staff is very nice n friendly too. Convenient check-in n check out procedure. Good rooms with sufficient space for 2 adults to stay. It's close proximity to Domestic Airport and convenient for business travelers too. Property being on the main road, easy to hop in to auto or cab for local transportation. Over all Good experience at IBIS.. As they say FINALLY IN GOOD HANDS! I CUDNT AGREE MORE.

Reception guy looked like a trainee, couldn’t find the booking in their system, his manager took no time finding, only one guy at reception handling multiple check ins, had to wait 30 mins for check in, room service was poor, rooms had a moist smell upon entry, room’s bathroom had dirt marks on the ceiling. Well located property but poorly managed.

It was a good comfortable experience. All covid safety measures followed. Very helpful and friendly staff. Prompt and good service. Clean rooms. The only thing i wasnt too happy about was the dinner cos only egg curry is available for non veg (i understand its a corporate deal and only thali is available..its good but wasnt too satisfied with the veg meal either, but the packed veg breakfast is really nice, again no omlette available but its understandable considering the time its packed.)

It was perfect and specially Supriya at reception/reservation was a star. She took care of every request and was super efficient. I would definitely come back because of such good service.

Neat and clean. Good service.

Nice

Room was stinking of smoke and the service was a bit delayed as my room key wasnt working and had to wait in colleague's room for almost half hour. But the staff was quite accomodative with the dinner menu which was a plus. Overall okayish. Have seen better performance from you guys.

I had a good experience at Ibis Mumbai Airport, I just wish they would allow guests to visit it would have been great.