ibis Mumbai Airport Hotel 3 stars

Customer review rating 4.0/5 4,056 reviews
ibis Mumbai Airport
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+ 17 Services
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Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Longest breakfast from 4am to noon

  • Savour delicacies at Spice it

  • Unwind at the chic bar - The Hub

  • Inclusive of shared domestic airport transfers

  • Pay a little more and enjoy room with extra benefits at INR 499.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • CHHATRAPATI SHIVAJIPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
Business services
  • Copy/print service available

Hotel location

ibis Mumbai Airport

Plot No F 77 Vile Parle East
Junction of Nehru Road
Western Express Highway
400099
mumbai
india

Tel: +912267167777

Fax: (+91)22/67167778

Contact email

Check-in from 12h00

Check out up to 12h00

  • B.E.S.T :   Western Express NH8 AND NEHRU RD

  • By plane

    CHHATRAPATI SHIVAJI At 1km / 0.62 miles - Shuttle paying

  • By plane

    DOMESTIC AIRPORT At 0.5km / 0.31 miles

GPS :19.096531, 72.853314

Our accommodations

Your sleep is our priority in our 148 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

Accessible room

STANDARD QUEEN ROOM

  • Max. number of persons: 3
  • Area: From 18
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

STANDARD TWIN ROOM

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

STANDARD QUEEN ROOM - WITH EXTRA BENEFITS

  • Max. number of persons: 3
  • Area: From 18
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

STANDARD TWIN ROOM - WITH EXTRA BENEFITS

  • Max. number of persons: 3
  • Area: From 18
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

SPICE IT

Type of cuisine: International

The Spice it International restaurant provides an entertaining, energetic and vibrant style of dining with its interactive kitchen. Choose to dine buffet or A La Carte with a variety of food and snack choices from around the world.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HUB

Photo non contractuelle / Strictly non binding

Enjoy a combination of value and convenience at the Hub Bar. Choose to wind down after a busy day over snacks, drinks and complimentary High Speed Internet access.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Mumbai Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

4,056 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,737 reviews

Customer review rating 4.0/5

Balakrishnan Business - 13/02/2020 Confirmed reviews ALL

very very bad, had to wait a long time for talking to the reception person. Even during billing while checking out the counter was very understaffed. Not expected from ibis and will never stay again. Not worth the money.

Not a good experience

Customer review rating 4.0/5

Greesham M. Business - 11/02/2020 Confirmed reviews ALL

Room service was not good while ordering food. Horrible part was, I checked in on 5th feb. I produced my id on request , however I forgot to collect back and the front desk executive too missed giving me back. I stayed for 4 nights and on the day of check out I was asked whether my Id is missing. I acknowledged it and the front desk guy searched however could not locate saying it must be with other guy. He promised me to find and courier it to me. I followed it up a couple of times and till date I have not received any confirmation on retrieving it or finding or couriering it. Nonetheless can you help me and get my voters Id back

Customer review rating 4.0/5

Daniel Couples - 11/02/2020 Confirmed reviews ALL

Rooms were very small

Feedback for Stay at IBIS

TripAdvisor rating 4.0/5

ramks0017 Business - 10/02/2020 TripAdvisor review

It was good experience of staying there. Food, service etc was good. There should be more items need to be included in restaurant menu. There should be room accommodations for 3 persons as well in terms of bed and chairs etc.

Near to airport T1

Customer review rating 4.0/5

Vikas V. Families - 08/02/2020 Confirmed reviews ALL

I think the staff has to be trained for customer handling . The rates shown in my booking voucher was different from what they billed. Did ask receptionist and he didn’t have a correct answer . As I had to rush up to the airport I didn’t wait for the clarification . Would request the leadership team from IBIS Mumbai to get in touch with me at vi… or @ 90…

Well located

Customer review rating 4.0/5

Hemant P. Solo - 30/01/2020 Confirmed reviews ALL

Very convenient location if you have an early departure. Staff are very friendly and helpful

Good value for money

Customer review rating 4.0/5

Kishor G. Solo - 29/01/2020 Confirmed reviews ALL

The room was comfortable and everything worked perfectly. The staff were friendly and helpful. The breakfast was also good.

Good Location

Customer review rating 4.0/5

Mark Business - 28/01/2020 Confirmed reviews ALL

Do get the front desk to smile & greet guests properly; I understand locals tend to take advantage for the friendliness however foreigners like us would love to see some warm and friendly faces; hope things improve at your end .

Poor experience

Customer review rating 4.0/5

Anonymous Business - 27/01/2020 Confirmed reviews ALL

Its a hotel for business travellers, for Rs 10,000 a night you expect hotel room to be clean, room slippers, tooth brush/paste (basic amenities) to be provided. A Steam Press so you can iron your clothes for a business meeting. The room had dirty floors, room slippers were missing and had to request. The iron provided was a (non steam) 1970's version that sucked at ironing... The room didnt smell fresh as welll...

Bad experience

Customer review rating 4.0/5

Arpit G. Business - 26/01/2020 Confirmed reviews ALL

Very small rooms and bathroom Compared to images on website. Not worth the amount paid

Good stay

Customer review rating 4.0/5

Karthik Business - 21/01/2020 Confirmed reviews ALL

Hassle free check-in, stay & check-out. Great service from the staff.

Convenient location. Friendly staff and very helpful with arranging a delightful driver for an afternoon tour/drive to Gateway of India.

Customer review rating 4.0/5

Anonymous Solo - 21/01/2020 Confirmed reviews ALL

Staff was accommodating, friendly and helpful with arranging airport pickup and dropoff. Breakfast buffet was tasty with several choices of both food and drink.

ok

Customer review rating 4.0/5

Irfan S. Families - 21/01/2020 Confirmed reviews ALL

add gym & swimingpoool

Very poorly maintained rooms and a slow and bad service

Customer review rating 4.0/5

Vikas R. Couples - 20/01/2020 Confirmed reviews ALL

The room that was provided to us had such bad smell of smoke mixed with some kind of air purifier. Not only our room, but also the common areas on level 4 where we stayed had a similar bad smell. Not only us, but the guests we met on level 4 also complained of the same. We stayed in room #403. I did complain of the bad smell and people came in and just sprayed some air purifier. They didn’t care to resolve the issue any other way. Later I found a can with cigarette Stubbs that I had to dispose. After which the smell only resided, but it was there. We were in a non-smoking floor and that was the situation. I wonder how bad the situation was if it were a smoking floor. I had booked the room using my points online, yet at the time of the check out I was asked to pay the room rent again. I had to resolve the whole thing once again after explaining to the staff. This is once again an unnecessary step. The restaurant had such bad service, right from ill-maintained tables, to the staff that was serving there (like they were being forced to serve). The breakfast buffet was always either not maintained well or the quality of cooking was so bad that we were forced to not eat at all. I have stayed many a times at Novotel and other Accor properties, but this was by far the worst experience. I am utterly disappointed and makes me wonder how I should make sure this doesn’t happen again.

Wonderful team and comfortable place !

Customer review rating 4.0/5

Sanjay N. Business - 20/01/2020 Confirmed reviews ALL

All the staff members right from checking to check out were very courtious and helpful ! Rooms are comfortable and clean ! Complete value for money ! Keep it up guys !

Small rooms, average food

Customer review rating 4.0/5

Atul B. Business - 20/01/2020 Confirmed reviews ALL

Found the room extremely small - like travelling on a cruise ship. Food variety in room service is pathetic. Ordered one Chola Kulcha. The same came with only one Kulcha. No one the the world can call this a meal. Had to order extra Kulcha which was charged for and came after long time. No newspaper provided in room. Had to call for one.

It's okay

Customer review rating 4.0/5

Rajesh A. Families - 19/01/2020 Confirmed reviews ALL

Front office and room service staff are good, coperative and professional..

Very bad s. stuff not good

Customer review rating 4.0/5

Very B. S. Friends - 19/01/2020 Confirmed reviews ALL

They gave different prices for the room and one of the receptionist was rude and after my check out money that they blocked hasn’t released yet to my account although they said it will be released in 48 hours

Great hotel

TripAdvisor rating 4.0/5

anndee2017 Business - 18/01/2020 TripAdvisor review

Nice hotel. Nice service. Shudir in Brackfast area waiter provides very dedicated service. Check in is easy. Only problem is mosquitos in lobby and food area. It should be taken care. Location is great.

Do not stay at Ibis Mumbai ever

Customer review rating 4.0/5

Dr K. G. Families - 15/01/2020 Confirmed reviews ALL

Horrible room,horrible bed linen,rude staff Very expensive, Accor members do not get fooled into taking Accor membership, other hotel booking apps give cheaper rooms at the same properties if at all you insist staying there

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