ibis Mumbai Airport 3 stars

Customer review rating (ALL Rating) 3.8/5 1,323 reviews

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Plot No F 77 Vile Parle East, Junction of Nehru Road, Western Express Highway, 400099 MUMBAI, India

Description

Hotel extras

  • Located right next to Chhatrapati Shivaji International Airport

  • Longest breakfast

  • Proximity to the airport and business centres

  • Inclusive of shared domestic airport transfers

  • Pay a little more and enjoy room with extra benefits at INR 499

Our accommodation(s)

Hotel location

ibis Mumbai Airport

Plot No F 77 Vile Parle East, Junction of Nehru Road, Western Express Highway
400099 MUMBAI
India

GPS:19.096531, 72.853314

Telephone
Fax +91 22 6716 7778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,323 reviews

TripAdvisor Rating  4.0/5  2,511 reviews

Customer review rating 5.0/5

Aslam S. K. Families - Confirmed reviews ALL

Good

Customer review rating 2.5/5

Ajith K. L. Business - Confirmed reviews ALL

Why? I already shared with your people at the Hotel

Customer review rating 2.5/5

Makrand B. Business - Confirmed reviews ALL

It's a good property but badly managed with very uninspiring food as well as other services. Reception is the worst of all departments , None of the front desk executives were aware about the Accor membership program and we're unable to help to check the membership vouchers to clients like me who is senior citizen and may not be very Tech friendly. Same situation at restaurant as same menu being presented repeatedly for breakfast. No innovations at all..... test of the food was also not great .... Hope IBIS management will look into it and take corrective actions.

Dear Makrand B., Thank you for taking the time to tell us about your experience at the ibis Mumbai Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amreeta Banerjee General Manager

Customer review rating 4.0/5

Kulkarni U. Business - Confirmed reviews ALL

Over all good experience

Customer review rating 1.0/5

Bina S. P. Couples - Confirmed reviews ALL

The room was not cleaned. Nobody to take the luggage down. Room service and food was very unsatisfactory.

Dear Bina S. P., Thank you for taking the time to tell us about your experience at the ibis Mumbai Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems as mentioned on Cleanliness and Food & Beverage to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amreeta Banerjee General Manager

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Other web-users rate our hotel

  • 611 reviews 9.6/10 Location
  • 1,218 reviews 6.6/10 Room
  • 1,903 reviews 8.1/10 Service
  • 62 reviews 4.2/10 WiFi
  • 1,053 reviews 8.5/10 Food
  • 504 reviews 7.2/10 Cleanliness
  • 431 reviews 7.6/10 Breakfast
  • 416 reviews 9.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.