ibis Mumbai Airport 3 stars

Customer review rating (ALL Rating) 3.9/5 1,139 reviews

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Plot No F 77 Vile Parle East, Junction of Nehru Road, Western Express Highway, 400099 MUMBAI, India

Description

Hotel extras

  • Located right next to Chhatrapati Shivaji International Airport

  • Longest breakfast

  • Proximity to the airport and business centres

  • Inclusive of shared domestic airport transfers

  • Pay a little more and enjoy room with extra benefits at INR 499

Our accommodation(s)

Hotel location

ibis Mumbai Airport

Plot No F 77 Vile Parle East, Junction of Nehru Road, Western Express Highway
400099 MUMBAI
India

GPS:19.096531, 72.853314

Telephone
Fax +91 22 6716 7778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,139 reviews

TripAdvisor Rating  4.0/5  2,445 reviews

Check-in time is more.

Customer review rating 4.0/5

Sachindra Business - Confirmed reviews ALL

1). More time taken in Check-in 2). Rooms are not ready as we reached which is required improvement

Customer review rating 2.5/5

Nitesh S. Business - Confirmed reviews ALL

Room was allotted way later than expected.

Good stay

Customer review rating 3.5/5

Diwaker P. Business - Confirmed reviews ALL

The stay was satisfactory to good. The buffet lunch served was extremely good with food being served hot and delicious. However the dinner buffet was satisfactory as the non veg items were not served hot. Had highlighted this to the staff. The breakfast (south Indian) needs some improvement. The idlis and dosas are not up to the mark in terms of taste and texture. For some strange reason there was a shortage of bisleri bottled water and also soda. This should not be the case in a hotel chain of repute. Providing Reverse osmosis water should not be the only option to be given to guests. The stewards who clean the table at the restaurant need to be provided with disposable gloves rather than use their bare hands for the task for hygiene reasons. However the restaurant staff have been very professional in delivering excellent customer service. The front office counter need to be manned with more staff to allow less waiting time of guests during check in. The lone staff is being tasked with attending calls and check in duties and this can be very frustrating to a guest to wait unnecessarily. It seems that the front office staff are doing their best to cope with this extra pressure. Guests are of various types and some are mannerless in trying to jump the queue. They should be advised by front office staff that they will have to await their turn even if it meant just asking a question to the staff. The windows of the hotel room are stained and dirty. This needs to be cleaned from the outside. Visibility is poor. However the housekeeping staff have done a wonderful job to maintain the cleanliness of the interiors of the rooms and passages. Kudos to them for the excellent job they do with pride. Membership: 30…7839 Please update the points

Well located

Customer review rating 3.5/5

Sagarika N. Business - Confirmed reviews ALL

Overally room is good and service also good. Only the room is very small.

Dear Sagarika, Greetings! Thank you for taking time out to share feedback of your experience with us. Commitment to exceptional service and guest satisfaction is our utmost priority, and we are delighted to know that you had a pleasant visit. It is feedback from valued guests such as yourself which encourages us towards enhancing our efforts to provide the best in hospitality and service. The team and I truly value your patronage and look forward to welcoming you back soon. Regards, Herman Crasto Director – Guest Services

Great location, great staff

Customer review rating 5.0/5

Alpa Business - Confirmed reviews ALL

Really great hotel for budget stays and quick business travels

Dear Alpa, Greetings! Thank you for taking time out to share feedback of your experience with us. Commitment to exceptional service and guest satisfaction is our utmost priority, and we are delighted to know that you had a pleasant visit. It is feedback from valued guests such as yourself which encourages us towards enhancing our efforts to provide the best in hospitality and service. The team and I truly value your patronage and look forward to welcoming you back soon. Regards, Herman Crasto Director – Guest Services

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Other web-users rate our hotel

  • 508 reviews 9.6/10 Location
  • 1,010 reviews 7/10 Room
  • 1,451 reviews 8.5/10 Service
  • 42 reviews 6.8/10 WiFi
  • 802 reviews 8.8/10 Food
  • 409 reviews 7.9/10 Cleanliness
  • 335 reviews 9.6/10 Vibe
  • 331 reviews 7.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.