ibis Mumbai Vikhroli 3 stars

Customer review rating (ALL Rating) 3.9/5 1,092 reviews

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ibis Mumbai Vikhroli - Image 1
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CTS No 17, Lal Bhahdur Shastri Road, Vikhroli, 400083 MUMBAI, India

Description

Hotel extras

  • Prime location in Vikhroli with easy access to Mumbai's business and commercial hubs

  • 11 km from Chhatrapati Shivaji International Airport and close to IIT Bombay

  • Flexible breakfast served daily from 4:00 AM to 12:00 Noon

  • Modern rooms, state-of-the-art meeting spaces, and open-air alfresco dining

  • Convenient access to Gateway of India, Marine Drive, Juhu Beach, and other iconic attractions

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Twin Room

Photo out of - Standard Twin Room

Our well-designed, modern Twin Rooms feature the signature Sweet Bed for exceptional sleep comfort, high-speed Wi-Fi, an OTT-enabled TV, an in-room safe, tea and coffee-making facilities, and eco-friendly bathroom amenities.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Fixed showerhead
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Stay on a higher floor and enjoy 30% savings on food & beverages, 2 complimentary pints of beer per day, and 2 complimentary laundry items per day (Benefits are non-cumulative)

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Stay on a higher floor and enjoy 30% savings on food & beverages, 2 complimentary pints of beer per day, and 2 complimentary laundry items per day (Benefits are non-cumulative)

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Mumbai Vikhroli

CTS No 17, Lal Bhahdur Shastri Road, Vikhroli
400083 MUMBAI
India

GPS:19.120389, 72.925472

Telephone
Fax +91 22 6920 9898

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service
  • 249 rooms
  • One room for people with reduced mobility
  • 46 connecting rooms
  • 227 non-smoking rooms
  • 14 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Laundry / Valet Services

  • Laundry / Valet Services
  • Pressing
  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

Room service

  • Hot meals

Breakfast

  • Buffet

Business

3 Meeting rooms

Family

Services for children

  • Green area

Well-being

Fitness Center

  • On site

Yoga Deck

  • On site
  • On site

Spice it

Photo out of - Spice it

Guests can enjoy the on-site multi-cuisine restaurant, Spice it, and unwind with friends over a drink and a quirky selection of bar bites at the Spice it Bar. The menu features Continental and Indian cuisines, along with authentic regional dishes.

Cooking style
International
Capacity
1
Accessibility
Accessible service
CTS No 17, Lal Bhahdur Shastri Road, Vikhroli, 400083 Mumbai, India
Telephone +91 89769 33605

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Soft drinks

Accommodate food

  • Children menu
  • Light menu

Guests can enjoy the on-site multi-cuisine restaurant, Spice it, and unwind with friends over a drink and a quirky selection of bar bites at the Spice it Bar. The menu features Continental and Indian cuisines, along with authentic regional dishes.

Hustle it out at our well-equipped fitness centre while you enjoy your stay. Open 24 hours a day, the fitness centre is maintained to stringent hygiene standards for a safe and comfortable workout.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,092 reviews

Customer review rating 4.5/5

Shreyans K. Families - Confirmed reviews ALL

Dear Shreyans K., Thank you for your kind words regarding our rooms and their cleanliness. We are pleased to hear that you found your stay comfortable. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Advait Warange Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 0.5/5

Sindhu B. Business - Confirmed reviews ALL

Dear Sindhu B., Thank you for sharing your feedback. We sincerely regret that your stay did not meet your expectations, particularly with regard to the cleanliness of the room, linen, and comfort of the mattress. I personally spoke with you to better understand your concerns and sincerely apologized for the inconvenience caused. Your feedback is valuable to us, and we have taken note of the areas highlighted to ensure better attention and improvement in our service standards. For your future stays, we have also shared the Duty Manager’s contact number with you so that we can provide immediate assistance should you require any support. We truly appreciate your feedback and hope to have the opportunity to provide you with a more comfortable and pleasant experience on your next visit. Best regards, Advait Warange Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Eesha B. Families - Confirmed reviews ALL

Dear Eesha, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our accommodations comfortable and appreciated the efforts of our staff. Your feedback motivates us to continuously provide excellent service. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Gunveet M. Business - Confirmed reviews ALL

Dear Gunveet, Thank you for your kind words regarding your stay with us. We are pleased to hear that you found our accommodations comfortable. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Ganesh V. Business - Confirmed reviews ALL

Dear Ganesh, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, rooms, and breakfast offerings, as well as the service provided by our staff. Your feedback is greatly appreciated. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Dear Shreyans K., Thank you for your kind words regarding our rooms and their cleanliness. We are pleased to hear that you found your stay comfortable. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Advait Warange Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 0.5/5

Sindhu B. Business - Confirmed reviews ALL

Toilet bowl unclean Stains on sheets Dust on the floor Mattresses uncomfortable

Dear Sindhu B., Thank you for sharing your feedback. We sincerely regret that your stay did not meet your expectations, particularly with regard to the cleanliness of the room, linen, and comfort of the mattress. I personally spoke with you to better understand your concerns and sincerely apologized for the inconvenience caused. Your feedback is valuable to us, and we have taken note of the areas highlighted to ensure better attention and improvement in our service standards. For your future stays, we have also shared the Duty Manager’s contact number with you so that we can provide immediate assistance should you require any support. We truly appreciate your feedback and hope to have the opportunity to provide you with a more comfortable and pleasant experience on your next visit. Best regards, Advait Warange Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Eesha B. Families - Confirmed reviews ALL

Such a heartful stay and staff

Dear Eesha, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our accommodations comfortable and appreciated the efforts of our staff. Your feedback motivates us to continuously provide excellent service. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Gunveet M. Business - Confirmed reviews ALL

Good

Dear Gunveet, Thank you for your kind words regarding your stay with us. We are pleased to hear that you found our accommodations comfortable. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Ganesh V. Business - Confirmed reviews ALL

Very comfortable 1 week stay! Very comfortable room, nice breakfast ( changed daily) with an excellent spread of fresh food!

Dear Ganesh, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, rooms, and breakfast offerings, as well as the service provided by our staff. Your feedback is greatly appreciated. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Anjali A. Couples - Confirmed reviews ALL

My stay was excellent food was tasty the only concern is please add my points to my membership

Dear Anjali , Thank you for your kind words regarding your stay and the food. We appreciate your feedback about your membership points, and I encourage you to contact our customer service team for assistance with this matter. We look forward to welcoming you back soon. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

D. D. Solo - Confirmed reviews ALL

It was a great visit near to office also great help from Sandhya at front desk

Dear D., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and found our location convenient. Your kind words about Sandhya will surely be shared with her, as she exemplifies our commitment to guest service. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Auster M. Business - Confirmed reviews ALL

Great service - especially if you are here on business.

Dear Auster , Thank you for taking the time to share your positive experience. We are delighted to hear that you found our hotel convenient and comfortable, and that our service met your expectations during your business stay. We look forward to welcoming you back in the future. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 0.5/5

Shibu K. Business - Confirmed reviews ALL

For me the room allocated was a disabled person room, it was not a pleasant stay as the bathroom was clogged and couldn’t take bath properly

Dear Shibu K., Thank you for sharing your concerns. I apologize for your experience regarding the room allocation and the bathroom issue. We strive to provide a comfortable stay and take your feedback seriously. Your comments will be reviewed to enhance our services in the future. Advait Warange Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 3.0/5

A. A. Solo - Confirmed reviews ALL

Lack of HR

Dear Mr. A. , Thank you for sharing your valuable feedback. We truly appreciate your input and will certainly take it into consideration as we continue to enhance our services and guest experience. We had also tried connecting with you earlier to personally understand and address your concerns; however, unfortunately, we were unable to get in touch with you. Warm regards, Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Atul G. Business - Confirmed reviews ALL

I Had Forgotten about Big Sum in the Room Locker and Got it Back Safely after 2 Days of Checkout. The Honest Housekeeping Staff and Security Incharge Managed the Issue and Returned the Cash as Per Hotel Protocol. Great professionalism. Thank you IBIS and Accor team.

Dear Atul, Thank you for sharing your positive experience at ibis Mumbai Vikhroli. We are delighted to hear that you appreciated our location, breakfast, and the professionalism of our front desk staff, housekeeping, and security team. It is always rewarding to know that our protocols, particularly in safeguarding guest belongings, have been effectively implemented. Your commendation of our staff’s training and their honesty is greatly appreciated. We look forward to welcoming you back for another pleasant stay. Advait Warange Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Aryan B. Business - Confirmed reviews ALL

The view was great. Would definitely come again all for the courteous hospitality extended by Ms. Shelly and special thanks to Ronak, Praful and the housekeepers who prepared my room while i was in meetings. You all are amazing and made sure everything thing is looked after. 10/10 recommended.

Dear Aryan B., Thank you for your kind words regarding your recent stay at Ibis Mumbai Vikhroli. We are delighted to hear that you found your experience comfortable and appreciated the efforts of our dedicated team, particularly Ms. Shelly, Ronak, Praful, and our housekeepers. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future. Best Regards, Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Tushar B. Business - Confirmed reviews ALL

So the team needs more training however the real credit goes to ms. Shelly sharma she has a greater calming influence on the team. At the time of check in there wa some confusion however ms shelly presence calmed the whole situation. Definitely great stay

Dear Tushar B., Thank you for your feedback regarding your recent stay. I appreciate your recognition of Ms. Shelly Sharma's calming influence during your check-in experience. We value your insights on team training, as they are essential for enhancing our service quality. Sincerely, Milton Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Nirmit L. Business - Confirmed reviews ALL

Amazing experience with the IBIS vikhroli staff was awesome and also specially mentioned Ms. Shelly for taking a good care of us will definitely recommend this property to our guest also

Dear Nirmit , Thank you for your kind words regarding your stay with us. We are thrilled to hear that you had a comfortable experience and that our staff, especially Ms. Shelly, made a positive impact. Your recommendation means a lot to us. Advait Warange Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Kalim P. Business - Confirmed reviews ALL

Feel like a home stay, well maintained with lovely caring staff so it was a good experience

Dear Kalim , Thank you for sharing your positive experience. We are delighted to hear that you found your stay comfortable and felt at home with our caring staff. Your feedback motivates us to continue maintaining high standards of service. Advait Warange Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Rakesh S. Families - Confirmed reviews ALL

Nice hotel with reachable location. Food was awesome and great reception team.

Dear Rakesh , Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient, enjoyed the food, and appreciated our reception team's efforts. Your satisfaction means a lot to us. Best regards, Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Saif S. Business - Confirmed reviews ALL

Thanks to all staff chef who made fish , service team who given ambiance both Maharashtra and south India theme, special mention HK team. Amenities were pretty good. Thank you for accommodating late check out request.

Dear Saif S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our amenities and appreciated the themes created by our dedicated staff, including the culinary team. Your feedback is invaluable to us. Best regards, Milton Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Vipul K. Business - Confirmed reviews ALL

I am highly impressed with the level of service and professionalism provided. The quality exceeded my expectations, and the entire process was seamless and stress-free. Every interaction was positive, and it is clear that customer satisfaction is a top priority. Thank you for a great experience!

Dear Vipul, Thank you for your kind feedback. We are delighted to know that you had a comfortable stay and appreciated our service and professionalism. Your satisfaction is indeed our top priority, and we look forward to welcoming you again in the future. Advait Warange Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 2.5/5

Neel S. Business - Confirmed reviews ALL

Food options are limited in buffet, taste is ok, rooms are small

Dear Neel, Thank you for taking the time to share your valuable feedback with us. We sincerely regret that you found the food options limited and the room size not to your satisfaction. We have taken note of your comments regarding the food variety and will certainly share the same with our team for further improvement. With regard to the room size, we would like to mention that ibis follows a standardized room concept across its hotels in India, with rooms designed in line with the brand’s economy hotel positioning, focusing on functionality, comfort, and efficient use of space. Nevertheless, we truly appreciate your feedback and will continue to look for ways to enhance our guests’ overall experience. We hope to have the opportunity to welcome you again and provide you with a more satisfying stay. Warm Regards, Ronak Bhagat Assistant Manager - Guest Service ibis Mumbai Vikhroli

Customer review rating 4.0/5

Samir A. Business - Confirmed reviews ALL

The bed in IBIS needs to be relooked as me and my colleagues faced a problem of back ache after sleeping on this bed

Dear Samir, Thank you for your positive feedback regarding our location. I appreciate your comments about the bed comfort and will certainly take them into consideration as we continually assess our facilities to enhance our guests' experience. Best regards, Advait Warange Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Other web-users rate our hotel

  • 325 reviews 9.1/10 Location
  • 976 reviews 7.4/10 Room
  • 3,584 reviews 9.1/10 Service
  • 41 reviews 8.1/10 WiFi
  • 1,415 reviews 8.8/10 Food
  • 669 reviews 8.9/10 Breakfast
  • 524 reviews 9.7/10 Vibe
  • 514 reviews 8.3/10 Cleanliness

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