ibis Mumbai Vikhroli 3 stars

Customer review rating (ALL Rating) 3.9/5 1,187 reviews

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ibis Mumbai Vikhroli - Image 1
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CTS No 17, Lal Bhahdur Shastri Road, Vikhroli, 400083 MUMBAI, India

Description

Hotel extras

  • Prime location in Vikhroli with easy access to Mumbai's business and commercial hubs

  • 11 km from Chhatrapati Shivaji International Airport and close to IIT Bombay

  • Flexible breakfast served daily from 4:00 AM to 12:00 Noon

  • Modern rooms, state-of-the-art meeting spaces, and open-air alfresco dining

  • Convenient access to Gateway of India, Marine Drive, Juhu Beach, and other iconic attractions

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Twin Room

Photo out of - Standard Twin Room

Our well-designed, modern Twin Rooms feature the signature Sweet Bed for exceptional sleep comfort, high-speed Wi-Fi, an OTT-enabled TV, an in-room safe, tea and coffee-making facilities, and eco-friendly bathroom amenities.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Fixed showerhead
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Stay on a higher floor and enjoy 30% savings on food & beverages, 2 complimentary pints of beer per day, and 2 complimentary laundry items per day (Benefits are non-cumulative)

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Stay on a higher floor and enjoy 30% savings on food & beverages, 2 complimentary pints of beer per day, and 2 complimentary laundry items per day (Benefits are non-cumulative)

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Mumbai Vikhroli

CTS No 17, Lal Bhahdur Shastri Road, Vikhroli
400083 MUMBAI
India

GPS:19.120389, 72.925472

Telephone
Fax +91 22 6920 9898

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service
  • 249 rooms
  • One room for people with reduced mobility
  • 46 connecting rooms
  • 227 non-smoking rooms
  • 14 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Laundry / Valet Services

  • Laundry / Valet Services
  • Pressing
  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

Room service

  • Hot meals

Breakfast

  • Buffet

Business

3 Meeting rooms

Family

Services for children

  • Green area

Well-being

Fitness Center

  • On site

Yoga Deck

  • On site
  • On site

Spice it

Photo out of - Spice it

Guests can enjoy the on-site multi-cuisine restaurant, Spice it, and unwind with friends over a drink and a quirky selection of bar bites at the Spice it Bar. The menu features Continental and Indian cuisines, along with authentic regional dishes.

Cooking style
International
Capacity
1
Accessibility
Accessible service
CTS No 17, Lal Bhahdur Shastri Road, Vikhroli, 400083 Mumbai, India
Telephone +91 89769 33605

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Soft drinks

Accommodate food

  • Children menu
  • Light menu

Guests can enjoy the on-site multi-cuisine restaurant, Spice it, and unwind with friends over a drink and a quirky selection of bar bites at the Spice it Bar. The menu features Continental and Indian cuisines, along with authentic regional dishes.

Hustle it out at our well-equipped fitness centre while you enjoy your stay. Open 24 hours a day, the fitness centre is maintained to stringent hygiene standards for a safe and comfortable workout.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,187 reviews

Customer review rating 4.0/5

Dickenson J. Business - Confirmed reviews ALL

Dear Mr. J., Thank you for taking the time to share your feedback regarding your recent stay at ibis Mumbai Vikhroli. We are pleased to hear that you found your overall experience comfortable. Your suggestions for enhancing the amenities for business travelers are greatly appreciated. We understand that having in-room iron and board, extra hangers, and a baggage scale can significantly improve convenience for guests on tight schedules. While we strive to provide a seamless experience, we acknowledge the value of proactive room setup and will certainly consider your recommendations for future improvements. We appreciate your insights, as they help us understand the needs of our corporate guests better. Thank you once again for your constructive feedback, and we look forward to welcoming you back in the future. Advait Warange Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Prince G. Solo - Confirmed reviews ALL

Dear Prince G., Thank you for your kind words regarding your stay with us. We are delighted to hear that you enjoyed our service and found our hotel to be a nice place to stay. Your feedback is greatly appreciated. Best regards, Advait Warange Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Ritesh M. Solo - Confirmed reviews ALL

Dear Ritesh M., Thank you for your kind words regarding the cleanliness and comfort of your room, as well as our staff's hospitality. We are delighted to hear that you had a pleasant experience at our hotel. Best regards, Advait Warange Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 0.5/5

Muzaffar K. W. Business - Confirmed reviews ALL

Dear Muzaffar K. W., Thank you for sharing your feedback regarding your recent stay. I understand your disappointment regarding the charge for the two nights despite your early check-in notification. Our policy typically requires a minimum notice period for changes to reservations, which can sometimes lead to such situations. We appreciate your loyalty as a corporate customer and value your input as we strive to enhance our guest experience. Sincerely, Tribhuvan Gowda Rooms Division Manager Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Rahul B. Business - Confirmed reviews ALL

Dear Rahul B., Thank you for your kind feedback. We are delighted to hear that you had a comfortable stay and that Sandhya contributed to your positive experience. Your satisfaction is our priority, and we look forward to welcoming you back. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Dear Mr. J., Thank you for taking the time to share your feedback regarding your recent stay at ibis Mumbai Vikhroli. We are pleased to hear that you found your overall experience comfortable. Your suggestions for enhancing the amenities for business travelers are greatly appreciated. We understand that having in-room iron and board, extra hangers, and a baggage scale can significantly improve convenience for guests on tight schedules. While we strive to provide a seamless experience, we acknowledge the value of proactive room setup and will certainly consider your recommendations for future improvements. We appreciate your insights, as they help us understand the needs of our corporate guests better. Thank you once again for your constructive feedback, and we look forward to welcoming you back in the future. Advait Warange Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Prince G. Solo - Confirmed reviews ALL

Excellent service

Dear Prince G., Thank you for your kind words regarding your stay with us. We are delighted to hear that you enjoyed our service and found our hotel to be a nice place to stay. Your feedback is greatly appreciated. Best regards, Advait Warange Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Ritesh M. Solo - Confirmed reviews ALL

Nice and clean room with great staff hospitality

Dear Ritesh M., Thank you for your kind words regarding the cleanliness and comfort of your room, as well as our staff's hospitality. We are delighted to hear that you had a pleasant experience at our hotel. Best regards, Advait Warange Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 0.5/5

Muzaffar K. W. Business - Confirmed reviews ALL

I regularly stay at IBIS vikrohli and being a corporate customer my schedule changes so instead of planned 2 days I stayed for 1 day and before check in I had informed , yet I was charged for 2 days . This was quite disappointing, going forward I will think twice before staying at this particular ibis or IBIS as a group

Dear Muzaffar K. W., Thank you for sharing your feedback regarding your recent stay. I understand your disappointment regarding the charge for the two nights despite your early check-in notification. Our policy typically requires a minimum notice period for changes to reservations, which can sometimes lead to such situations. We appreciate your loyalty as a corporate customer and value your input as we strive to enhance our guest experience. Sincerely, Tribhuvan Gowda Rooms Division Manager Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Rahul B. Business - Confirmed reviews ALL

Good stay

Dear Rahul B., Thank you for your kind feedback. We are delighted to hear that you had a comfortable stay and that Sandhya contributed to your positive experience. Your satisfaction is our priority, and we look forward to welcoming you back. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Yassine L. Business - Confirmed reviews ALL

Very good experience. The staff are helpfull and very kind

Dear Yassine L., Thank you for your positive feedback regarding your recent experience at our hotel. We are delighted to hear that you found our staff to be helpful and kind, and that you enjoyed your stay. Your satisfaction is our priority. Kind regards, Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 4.0/5

Priya S. D. Families - Confirmed reviews ALL

V good . Polite staff. Like a five star . Only thing the room size was a bit small

Dear Priya S. D., Thank you for your kind words regarding your comfortable stay and our polite staff. We appreciate your feedback about the room size and will take it into consideration as we continually strive to enhance our guests' experiences. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Digbijoy S. Business - Confirmed reviews ALL

Homely environment. Comfortable stay. Polite staff.

Dear Digbijoy S., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our environment comfortable and our staff polite. Your feedback is greatly appreciated and encourages our team to maintain high standards. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 0.5/5

Suresh K. S. Business - Confirmed reviews ALL

I ordered salt lassi, after 4 phone calls also nobody cares to deliver it. I stayed many times but the points are not getting credited. Made many complaints so far, but no actions. Because of this I’ll be losing Gold status, due to your system and service issues

Dear Suresh K. S., Thank you for sharing your concerns. I apologize for the inconvenience you experienced with the service and the issues regarding your points. We value your loyalty and are committed to enhancing your future stays with us. Sainath Nayak ibis Mumbai Vikhroli

Customer review rating 5.0/5

Cornel C. Families - Confirmed reviews ALL

Hopefully this will be our next staycation

Dear Mr. C., Thank you for your kind words regarding your recent stay. We are delighted to hear that you received a warm welcome and enjoyed the hospitality provided by Ms. Sandhya. We look forward to welcoming you back for your next staycation. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Lopamudra K. Business - Confirmed reviews ALL

Priyanka and Vaishali helped a lot in chekin and check out process

Dear Lopamudra K., Thank you for your kind words regarding your recent stay. We are pleased to hear that Priyanka and Vaishali provided excellent assistance during your check-in and check-out processes. Your feedback is greatly appreciated and motivates our team to continue delivering exceptional service. Tribhuvan Gowda Rooms Division Manager Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Sourabh M. Families - Confirmed reviews ALL

PRIYANKA AND VAISHALI HELPED US A LOT IT WAS A GRATE STAY EXPERIENCE

Dear Sourabh M., Thank you for your kind words regarding your recent stay. We are delighted to hear that Priyanka and Vaishali contributed positively to your experience. Your satisfaction is our priority, and we look forward to welcoming you back soon. Tribhuvan Gowda Rooms Division Manager Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Dhiraj K. S. Families - Confirmed reviews ALL

Love to stay again and again

Dear Dhiraj K. S., Thank you for your kind feedback regarding our service and staff behavior. We are delighted to hear that you enjoyed your stay and look forward to welcoming you back in the future. Tribhuvan Gowda Rooms Division Manager Ibis Mumbai Vikhroli

Customer review rating 2.0/5

Rupeshl P. Business - Confirmed reviews ALL

I booked a double bed 21 days ago via corporate booking and was offered 2 single beds. The reception lady arrogantly argued saying its sold out for the day. what is the point of reserving 21 days ago if you can't keep it reserved. and if it was not available when I booked it shouldn't have show on portal in first place.

Dear Rupeshl P., Thank you for sharing your concerns regarding your recent stay. I sincerely apologize for the inconvenience you experienced with your room allocation, as well as the interaction with our reception staff. We strive to honor all reservations and your feedback will help us improve our communication and booking processes. I understand how important a comfortable stay is, and I appreciate your insights. Best regards, Tribhuvan Gowda Rooms Division Manager Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Balasubramanian P. Business - Confirmed reviews ALL

Food was good, tastes better and had wide spread of variety

Dear Balasubramanian P., Thank you for your positive feedback. We are delighted to hear that you found our accommodations comfortable and enjoyed the variety of food offerings. Your satisfaction is our priority, and we look forward to welcoming you back soon. Advait Warange Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 4.5/5

Mayur J. Families - Confirmed reviews ALL

Nice and comfirtable

Dear Mayur J., Thank you for your positive feedback. We are pleased to hear that you found your stay comfortable. We appreciate your kind words and look forward to welcoming you back for another pleasant experience. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 1.0/5

Shyamlika K. Business - Confirmed reviews ALL

Very bad experience Staffs are rude and arrogant

Dear Shyamlika K., Thank you for sharing your feedback. I am truly sorry to learn about your unpleasant experience with our staff. Please be assured that we value all guest comments and will address this matter to enhance our service quality. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 2.5/5

Iliyas S. Business - Confirmed reviews ALL

Room is very congested and the bathrooms are like very small even i cant spread e hand in the shower

Dear Iliyas S., Thank you for sharing your feedback regarding your recent stay with us. We regret to learn that the room size and bathroom amenities did not meet your expectations. Your comments are valuable as they help us evaluate our accommodations. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 2.0/5

Shambhav G. Business - Confirmed reviews ALL

Some days are better when you are going for work. Somedays when you are staying in hotel, it will make worse

Dear Shambhav G., Thank you for sharing your experience. I am sorry to hear that your recent stay did not meet your expectations. We strive to provide a consistent level of service, and your feedback is invaluable in helping us improve. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 2.0/5

Gatti A. Business - Confirmed reviews ALL

We checked in the rooms & were to leave for an event which was very important , we had to wait 45 mins to go the rooms. It was also important to note that we were still not given our key cards & were provided with dummy key cards. Any time we had to enter the room we had to call someone from reception & they would us let us in. please see this for issue.

Dear Gatti A., Thank you for taking the time to share your experience. I sincerely apologize for the inconvenience you faced regarding the key cards during your stay. It is our goal to provide seamless service, and I regret that we fell short in this instance, causing you to wait longer than expected. Your feedback regarding the dummy key cards will be addressed with our team to ensure we enhance our check-in process for future guests. We appreciate your understanding and hope to have the opportunity to serve you better in the future. Best regards, Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Other web-users rate our hotel

  • 314 reviews 9.1/10 Location
  • 1,034 reviews 7.4/10 Room
  • 3,752 reviews 9.3/10 Service
  • 45 reviews 8.4/10 WiFi
  • 1,397 reviews 9/10 Food
  • 730 reviews 9.1/10 Breakfast
  • 542 reviews 8.3/10 Cleanliness
  • 532 reviews 9.8/10 Vibe

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