ibis Mumbai Vikhroli 3 stars

Customer review rating (ALL Rating) 3.9/5 1,122 reviews

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ibis Mumbai Vikhroli - Image 1
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CTS No 17, Lal Bhahdur Shastri Road, Vikhroli, 400083 MUMBAI, India

Description

Hotel extras

  • Prime location in Vikhroli with easy access to Mumbai's business and commercial hubs

  • 11 km from Chhatrapati Shivaji International Airport and close to IIT Bombay

  • Flexible breakfast served daily from 4:00 AM to 12:00 Noon

  • Modern rooms, state-of-the-art meeting spaces, and open-air alfresco dining

  • Convenient access to Gateway of India, Marine Drive, Juhu Beach, and other iconic attractions

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Twin Room

Photo out of - Standard Twin Room

Our well-designed, modern Twin Rooms feature the signature Sweet Bed for exceptional sleep comfort, high-speed Wi-Fi, an OTT-enabled TV, an in-room safe, tea and coffee-making facilities, and eco-friendly bathroom amenities.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Fixed showerhead
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Stay on a higher floor and enjoy 30% savings on food & beverages, 2 complimentary pints of beer per day, and 2 complimentary laundry items per day (Benefits are non-cumulative)

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Stay on a higher floor and enjoy 30% savings on food & beverages, 2 complimentary pints of beer per day, and 2 complimentary laundry items per day (Benefits are non-cumulative)

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Mumbai Vikhroli

CTS No 17, Lal Bhahdur Shastri Road, Vikhroli
400083 MUMBAI
India

GPS:19.120389, 72.925472

Telephone
Fax +91 22 6920 9898

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service
  • 249 rooms
  • One room for people with reduced mobility
  • 46 connecting rooms
  • 227 non-smoking rooms
  • 14 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Laundry / Valet Services

  • Laundry / Valet Services
  • Pressing
  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

Room service

  • Hot meals

Breakfast

  • Buffet

Business

3 Meeting rooms

Family

Services for children

  • Green area

Well-being

Fitness Center

  • On site

Yoga Deck

  • On site
  • On site

Spice it

Photo out of - Spice it

Guests can enjoy the on-site multi-cuisine restaurant, Spice it, and unwind with friends over a drink and a quirky selection of bar bites at the Spice it Bar. The menu features Continental and Indian cuisines, along with authentic regional dishes.

Cooking style
International
Capacity
1
Accessibility
Accessible service
CTS No 17, Lal Bhahdur Shastri Road, Vikhroli, 400083 Mumbai, India
Telephone +91 89769 33605

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Soft drinks

Accommodate food

  • Children menu
  • Light menu

Guests can enjoy the on-site multi-cuisine restaurant, Spice it, and unwind with friends over a drink and a quirky selection of bar bites at the Spice it Bar. The menu features Continental and Indian cuisines, along with authentic regional dishes.

Hustle it out at our well-equipped fitness centre while you enjoy your stay. Open 24 hours a day, the fitness centre is maintained to stringent hygiene standards for a safe and comfortable workout.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,122 reviews

Customer review rating 3.5/5

Rajesh P. Business - Confirmed reviews ALL

Dear Rajesh P., Thank you for sharing your feedback. I apologize for the inconvenience caused by the absence of a laptop table and the delays in our guest services. Your comments are valuable, and we will consider them for future improvements to enhance our guests' experiences. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 4.5/5

Mohammad G. S. Business - Confirmed reviews ALL

Dear Mohammad G. S., Thank you for your kind feedback regarding your recent stay at Ibis Mumbai Vikhroli. We are delighted to hear that you enjoyed our excellent service and well-maintained facilities. Your comments about room size are duly noted, and we appreciate your input as it helps us enhance our guests' experiences. We are grateful for your recommendations and look forward to welcoming you back in the future. Best regards, Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 4.0/5

Aabha K. Business - Confirmed reviews ALL

Dear Aabha , Thank you for your feedback regarding your recent stay. We are pleased to hear that you had a comfortable experience and appreciated Priyanka's hospitality. Your comments about the washroom size and room ambiance have been noted, and we appreciate your insights as they help us improve. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 4.5/5

Soumyaprasad S. Business - Confirmed reviews ALL

Dear Soumyaprasad S., Thank you for your kind words regarding our hygiene standards and the service provided by our staff, particularly Priyank. We are delighted to hear that you had a positive experience during your stay with us. Tribhuvan Gowda Rooms Division Manager Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Aditya K. Business - Confirmed reviews ALL

Dear Aditya K., Thank you for your kind words regarding your comfortable stay at our hotel. We are pleased to know that you enjoyed your time with us and appreciate your feedback. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Dear Rajesh P., Thank you for sharing your feedback. I apologize for the inconvenience caused by the absence of a laptop table and the delays in our guest services. Your comments are valuable, and we will consider them for future improvements to enhance our guests' experiences. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 4.5/5

Mohammad G. S. Business - Confirmed reviews ALL

I stayed at Ibis Vikhroli for a week, and overall, my experience was very good. The service was excellent, and the facilities were well maintained. The only area for improvement would be the room size, as slightly larger rooms would make the stay even more comfortable. Other than that, my overall experience with Ibis was superb, and I would gladly recommend it to others.

Dear Mohammad G. S., Thank you for your kind feedback regarding your recent stay at Ibis Mumbai Vikhroli. We are delighted to hear that you enjoyed our excellent service and well-maintained facilities. Your comments about room size are duly noted, and we appreciate your input as it helps us enhance our guests' experiences. We are grateful for your recommendations and look forward to welcoming you back in the future. Best regards, Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 4.0/5

Aabha K. Business - Confirmed reviews ALL

The stay was good. Priyanka was a good host. But the washrooms were very small and the room felt a little closed. Proper windows should be there.

Dear Aabha , Thank you for your feedback regarding your recent stay. We are pleased to hear that you had a comfortable experience and appreciated Priyanka's hospitality. Your comments about the washroom size and room ambiance have been noted, and we appreciate your insights as they help us improve. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 4.5/5

Soumyaprasad S. Business - Confirmed reviews ALL

Receptionist Priyank Mam Behaviour is very good. All staff good. Hygiene is good.

Dear Soumyaprasad S., Thank you for your kind words regarding our hygiene standards and the service provided by our staff, particularly Priyank. We are delighted to hear that you had a positive experience during your stay with us. Tribhuvan Gowda Rooms Division Manager Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Aditya K. Business - Confirmed reviews ALL

comfy stay

Dear Aditya K., Thank you for your kind words regarding your comfortable stay at our hotel. We are pleased to know that you enjoyed your time with us and appreciate your feedback. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 4.5/5

Bhavesh B. Business - Confirmed reviews ALL

Quick Check out and thanks to Priyanka help for that

Dear Bhavesh B., Thank you for your kind words regarding your recent stay at Ibis Mumbai Vikhroli. It is gratifying to know that you found your experience comfortable and that Priyanka's assistance made your check-out process efficient. We look forward to welcoming you back soon. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 4.0/5

Anand K. Business - Confirmed reviews ALL

Overall, stay was good and had all the elements covered

Dear Anand K., Thank you for your positive feedback regarding your stay at ibis Mumbai Vikhroli. We are pleased to hear that you found our location convenient and that your overall experience met your expectations. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Trupti J. Business - Confirmed reviews ALL

I always prefer to stay here. Front desk member Manasi and Priyanka are very cooperative. Food too good. Keep it up

Dear Trupti , Thank you for your kind words. We are delighted to hear that you consistently enjoy your stays with us and appreciate the service provided by our team members. Your compliments regarding the food have been noted, and we look forward to welcoming you again soon. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Jagan B. Business - Confirmed reviews ALL

Had a wonderful experience at Ibis Mumbai, Special thanks to Priyanka was very helpful and welcoming, Excellent service!

Dear Jagan , Thank you for your wonderful feedback. We are delighted to hear that you had a great stay and that our team, especially Priyanka, made a positive impression. Your kind words motivate us to continue providing excellent service. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 3.0/5

Amal R. Business - Confirmed reviews ALL

1) Body lotion was empty. Refill also not done properly ( no material inside). 2) Hair conditioner bottle was defective 3) WiFi disconnected even before check out and behavior of Reception lady was horrible

Dear Amal R., Thank you for taking the time to share your feedback. I apologize for the inconveniences you faced during your stay regarding the amenities in your room and the service at the reception. Your concerns are important to us and will be reviewed accordingly. Tribhuvan Gowda Rooms Division Manager Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Vyanktesh G. Couples - Confirmed reviews ALL

Had a very comfortable stay. The staff were familiar, friendly, and always helpful. Special thanks to Ronak for accommodating my requests and ensuring everything was taken care of. Also, thanks to Priyanka and Sayantoni for making my stay comfortable and pleasant.

Dear Vyanktesh, Thank you for your kind words regarding your stay with us. It is wonderful to hear that our team, including Ronak, Priyanka, and Sayantoni, contributed to your comfort and satisfaction. We look forward to welcoming you back in the future. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Mratyunjay M. Business - Confirmed reviews ALL

I had very comfortable stay in the ibis, the food was great, the staff like Priyanka and others were polite and patience for any queries I had during the stay. I hope to visit ibis again soon. Cheers!

Dear Mratyunjay , Thank you for your positive feedback. We are delighted to hear that you enjoyed a comfortable stay and appreciated the service provided by our staff. Your kind words will certainly encourage our team to continue delivering excellent hospitality. We look forward to welcoming you back soon. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Rishabh J. Business - Confirmed reviews ALL

Had a great stay for around 7 days. The staff was very courteous, and the rooms, gym, and overall hygiene were excellent. Highly recommended if you’re looking for a comfortable stay near Vikhroli. Specially mentioned Priyanka for smooth check out.

Dear Rishabh, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our staff courteous and enjoyed the cleanliness of our facilities. Your recommendation means a lot to us. We look forward to welcoming you back soon. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 0.5/5

Diwakar N. S. Business - Confirmed reviews ALL

Your people are not client centric, and the room service is really bad, i will never book my stay going forward.

Dear Diwakar N. S., Thank you for your feedback. I sincerely apologize for the experience you encountered regarding our service and room service quality. Your comments have been noted, and we will continue to strive for improvement in our guest services. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 1.0/5

Alok B. Business - Confirmed reviews ALL

My stay at IBIS Hotel was truly pathetic and one of the most disappointing hotel experiences I have had. The rooms are extremely small, and the washrooms are even smaller, making the stay quite uncomfortable. The sound insulation is so poor that whenever someone in a neighboring room flushes the toilet or shuts their door, the entire room shakes. This creates constant disturbance and makes it difficult to relax. The mattress quality is extremely poor. It is uncomfortable, lacks proper support, and can easily cause back pain. In fact, even a healthy person is likely to develop back pain after sleeping on these mattresses for just one or two nights. What made the experience even worse was the lack of privacy and professionalism. The housekeeping staff entered my room in the morning without obtaining my consent, simply to replace water bottles. Entering a guest's room without permission is unacceptable and reflects poorly on the hotel's service standards. Overall, the hotel falls far below expectations in terms of room comfort, privacy, sleep quality, and overall guest experience. I would not recommend this property to anyone looking for a comfortable and peaceful stay.

Dear Alok B., Thank you for taking the time to share your feedback regarding your recent stay at ibis Mumbai Vikhroli. I sincerely apologize for the discomfort you experienced in your room, particularly concerning the size and sound insulation. We understand that a peaceful environment is crucial for a good night’s sleep, and your comments regarding the mattress quality have been noted. I also regret to hear about the incident involving housekeeping. Our policy is to respect guest privacy, and I apologize for any lapse in our service standards. Your experience is not reflective of our commitment to providing a professional and courteous atmosphere. We value your insights as they assist us in identifying areas for improvement. Thank you once again for your feedback. We hope you might consider giving us another chance in the future to deliver a better experience. Tribhuvan Gowda Rooms Division Manager Ibis Mumbai Vikhroli

Customer review rating 2.5/5

Anay S. P. Business - Confirmed reviews ALL

Spring bed. No chair in room to work on laptop. Ordered Dal fry-Jeera rice.took 55 mins to get into room and was charged Rs. 1223 including taxes. This is what 5star or 7start hotel. Exhorbent charges.

Dear Anay S. P., Thank you for sharing your feedback. I regret to learn about your experience with the room amenities and the delays in service. We strive to provide a high standard of hospitality and appreciate your input as it helps us improve. Tribhuvan Gowda Rooms Division Manager Ibis Mumbai Vikhroli

Customer review rating 3.5/5

Nikhil O. Business - Confirmed reviews ALL

Overall ok, but room and corridor area smells a lot.

Dear Nikhil o., Thank you for sharing your feedback. I apologize for the unpleasant odor you experienced in your room and the corridor. Your comments are valuable, and we will review our cleaning procedures to enhance guest comfort. Best regards, Tribhuvan Gowda Rooms Division Manager Ibis Mumbai Vikhroli

Customer review rating 2.0/5

Rahulmr N. Business - Confirmed reviews ALL

Not Good. Room was too small, AC/cooling is not under control.

Dear Rahulmr N., Thank you for sharing your feedback regarding your recent stay. I regret to learn that the food quality and menu options did not meet your expectations, as well as your concerns about the room size and air conditioning. Your comments will be taken into consideration for future improvements. Tribhuvan Gowda Rooms Division Manager Ibis Mumbai Vikhroli

Customer review rating 2.0/5

Shankhadeep B. Business - Confirmed reviews ALL

F&B delivery times are greater than 50 mins. P.S. - pl keep combs as standard without having guests to ask for it. Else inform guests to ask for these things during check in itself. It's a major inconvenience to discover that you don't have a comb after you have finished taking a shower.

Dear Shankhadeep B., Thank you for sharing your feedback. I apologize for the inconvenience you experienced with our staffing levels and the delays in food and beverage delivery. Your suggestion regarding the provision of combs is duly noted, and we appreciate your input on improving our guest experience. We strive to enhance our services consistently and value your observations. Best regards, Tribhuvan Gowda Rooms Division Manager Ibis Mumbai Vikhroli

Customer review rating 0.5/5

Subhrajit S. Solo - Confirmed reviews ALL

1. Room cleaning was not good. Bugs were there in the room. I stayed for 18days with same blanket and bedsheet they didn't even replaced it. 2. Nobody responded to connect to the Wifi service even after multiple calls. 3. Restaurants service- they are not responding at all when you ask for some cutlerys for the room. 4. Breakfast quality was so poor. Taste less. 5. Rooms are so congested. For 1 room they dvided into Two.. There is no good reason at all to stay at this room.

Dear Subhrajit S., Thank you for taking the time to share your feedback regarding your recent stay with us. I am truly sorry to hear about the multiple issues you encountered during your visit. It is unacceptable that you experienced a lack of response from our staff regarding your requests, and the concerns with room cleanliness are particularly troubling. Our housekeeping team is expected to maintain high standards, and I appreciate you bringing this to our attention. Regarding the Wi-Fi connectivity, we strive to offer reliable service, and I regret that you faced difficulties in this area. Additionally, your comments about the breakfast quality and overall room comfort will be shared with our management team for further evaluation. We continually aim to improve our guest experience, and your insights are invaluable in this process. We hope to have the opportunity to serve you better in the future. Best regards, Tribhuvan Gowda Rooms Division Manager Ibis Mumbai Vikhroli

Other web-users rate our hotel

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