ibis Mumbai Vikhroli 3 stars

Customer review rating (ALL Rating) 3.9/5 1,020 reviews

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Description

Hotel extras

  • Prime location in Vikhroli with easy access to Mumbai's business and commercial hubs

  • 11 km from Chhatrapati Shivaji International Airport and close to IIT Bombay

  • Flexible breakfast served daily from 4:00 AM to 12:00 Noon

  • Modern rooms, state-of-the-art meeting spaces, and open-air alfresco dining

  • Convenient access to Gateway of India, Marine Drive, Juhu Beach, and other iconic attractions

Our accommodation(s)

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Room 1

Hotel location

ibis Mumbai Vikhroli

CTS No 17, Lal Bhahdur Shastri Road, Vikhroli
400083 MUMBAI
India

GPS:19.120389, 72.925472

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Spice it

Guests can enjoy the on-site multi-cuisine restaurant, Spice it, and unwind with friends over a drink and a quirky selection of bar bites at the Spice it Bar. The menu features Continental and Indian cuisines, along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,020 reviews

Customer review rating 3.0/5

Bala S. Business - Confirmed reviews ALL

Dear Bala, Thank you for taking the time to share your feedback. I sincerely regret that your stay did not meet your expectations, particularly regarding the level of staff engagement, the restaurant experience, and the confusion during your check-out. Please accept my apologies for the inconvenience caused. Your comments have been shared with the respective teams, and we will take appropriate action to address these concerns and improve our service standards. We would appreciate the opportunity to welcome you back and provide you with a much better experience. For any assistance with your next visit, please feel free to reach out to us at di… or h9… Warm regards, Sachin Maheshwary Cluster General Manager – ibis Mumbai Hotels

Customer review rating 1.0/5

Sandeep B. Business - Confirmed reviews ALL

Dear Sandeep, Thank you for taking the time to share such detailed feedback. While we appreciate your positive comments about the room comfort, amenities, and internet connectivity, we are deeply disappointed to learn that your recent stay fell far below both your expectations and the standards you have previously experienced with us. We sincerely apologize for the shortcomings you encountered with room upkeep and, most importantly, the quality and availability of the buffet dinner and breakfast. The issues you described regarding food quality, replenishment, cleanliness, and service delays are unacceptable and have been shared with our Executive Chef, F&B, and Housekeeping teams for immediate review and corrective action. You can rephrase it as: As a returning guest, it is especially disappointing to know that your experience differed so significantly from your previous stay. We truly value your loyalty and would appreciate the opportunity to regain your confidence. Please feel free to contact us at H9… or di… so we can better understand your concerns and assist in resolving them. Warm regards, Sachin Maheshwary Cluster General Manager - ibis Mumbai Hotels

Customer review rating 4.5/5

Smitha P. Families - Confirmed reviews ALL

Dear Smitha, Thank you for your wonderful feedback and generous rating. I am delighted to know you and your family had a comfortable stay with us. Your appreciation for Milton's exceptional hospitality has been shared with him and the team—it is truly motivating. We look forward to welcoming you back to ibis Mumbai Vikhroli soon. Warm regards, Sachin Maheshwary Cluster General Manager – ibis Mumbai Hotels

Customer review rating 0.5/5

Maneesh C. Friends - Confirmed reviews ALL

Dear Maneesh, Thank you for taking the time to share your feedback. We sincerely apologize that your stay at ibis Mumbai Vikhroli did not meet your expectations. We would be grateful if you could share more details about your experience so we can better understand what went wrong and address the concerns with our team. Your feedback is important to us and will help us improve our services. Please feel free to contact us at H9… or di… We look forward to hearing from you. Warm regards, Sachin Maheshwary Cluster General Manager - ibis Mumbai Hotels

Customer review rating 3.0/5

Piyush G. Couples - Confirmed reviews ALL

Other web-users rate our hotel

  • 309 reviews 9.2/10 Location
  • 945 reviews 7.6/10 Room
  • 3,455 reviews 9.2/10 Service
  • 35 reviews 8.9/10 WiFi
  • 1,412 reviews 9/10 Food
  • 654 reviews 8.9/10 Breakfast
  • 533 reviews 9.7/10 Vibe
  • 500 reviews 8.5/10 Cleanliness

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