ibis Mumbai Vikhroli 3 stars

Customer review rating (ALL Rating) 3.8/5 978 reviews

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Description

Hotel extras

  • Conveniently located

  • Longest breakfast

  • Our library - the hub for voracious readers

  • State-of-the-art Meeting and events facilities

  • Plug and Play Corner at social hub

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Mumbai Vikhroli

CTS No 17, Lal Bhahdur Shastri Road, Vikhroli
400083 MUMBAI
India

GPS:19.120389, 72.925472

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Spice IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  978 reviews

Customer review rating 5.0/5

Tripureswar C. Business - Confirmed reviews ALL

Dear Tripureswar, Thank you for your kind words regarding our hospitality. We are delighted to hear that you had a positive experience during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Regards, Abhishek Pillai Director Guest Service

Customer review rating 0.5/5

Seemah M. Business - Confirmed reviews ALL

Dear Seemah, I appreciate your feedback and regret the inconvenience you experienced regarding the payment issue during your check-in. We strive to provide a seamless experience, and your comments will be reviewed for future improvements. Regards, Abhishek Pillai Director Guest Service

Customer review rating 0.5/5

Afreen S. Business - Confirmed reviews ALL

Dear Afreen S., Thank you for taking the time to share your feedback regarding your recent experience at ibis Mumbai Vikhroli. I sincerely regret that the service you received did not meet the standards you have come to expect from our brand. I understand that timely responses to guest requests are crucial for a pleasant stay, and the delay you experienced in receiving cutlery is certainly not reflective of our usual service levels. Additionally, I appreciate your comments regarding the communication on your checkout date. We strive to balance proactive service with guest comfort, and I recognize that there was a misalignment in this instance. Your insights regarding management and responsiveness are invaluable, and we will take them into serious consideration as we continuously seek to enhance our guest experience. I apologize for any disappointment you felt during your stay and appreciate your loyalty to ibis properties. Regards, Abhishek Pillai Director Guest Service

Customer review rating 1.0/5

Anil P. Business - Confirmed reviews ALL

Dear Mr. P., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the unpleasant experience you encountered, especially with the odor in your room and the bathroom facilities. It is concerning to hear about the delayed response from our team, as we strive to maintain high standards of service and cleanliness. As a valued Accor member, your loyalty is greatly appreciated, and I assure you that your comments will be taken into account for our continuous improvement efforts. We are committed to enhancing the overall guest experience and addressing any concerns more efficiently in the future. Regards, Abhishek Pillai Director Guest Service

Customer review rating 4.0/5

Abhijit K. Business - Confirmed reviews ALL

Dear Abhijit, Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location. We acknowledge your observation about the washroom size and appreciate your understanding as we strive to provide comfortable accommodations. Regards, Abhishek Pillai Director Guest Service

Other web-users rate our hotel

  • 315 reviews 9.1/10 Location
  • 933 reviews 7.6/10 Room
  • 3,425 reviews 9.2/10 Service
  • 34 reviews 9.1/10 WiFi
  • 1,425 reviews 9/10 Food
  • 625 reviews 8.8/10 Breakfast
  • 551 reviews 9.7/10 Vibe
  • 494 reviews 8.7/10 Cleanliness

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