ibis Mumbai Vikhroli 3 stars

Customer review rating (ALL Rating) 3.9/5 391 reviews

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CTS No 17, Lal Bhahdur Shastri Road, Vikhroli, 400083 MUMBAI, India

Description

Hotel extras

  • Conveniently located

  • Longest breakfast

  • Our library - the hub for voracious readers

  • State-of-the-art Meeting and events facilities

  • Plug and Play Corner at social hub

Our accommodation(s)

Hotel location

ibis Mumbai Vikhroli

CTS No 17, Lal Bhahdur Shastri Road, Vikhroli
400083 MUMBAI
India

GPS:19.120389, 72.925472

Telephone
Fax +91 22 6920 9898

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Spice IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  391 reviews

It was very clean and we had a pleasant stay.

Customer review rating 5.0/5

Medha Business - Confirmed reviews ALL

Breakfast was amazing.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Varsha Kode Director Guest Service

Well located and good ambience

Customer review rating 3.0/5

Antony W. Business - Confirmed reviews ALL

The overall experience was good but I would like to specifically mention few: 1. Experience with the reception and the staff were excellent 2. Breakfast was excellent (I really enjoyed the authentic food) 3. The room stay was not satisfied so much because there was a lot of noise. For instance, when someone opens/closes the door outside in some other room, the noise is very much vibrated in the room. Also when someone uses flush in the toilet, the noise is vibrated. 4. The toilet is space is very small and it is very difficult for the tall persons to navigate inside.

Dear Antony W. J., Thank you for taking the time to tell us about your experience at the ibis Mumbai Vikhroli. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varsha Kode Director Guest Service

Good Stay

Customer review rating 3.5/5

Sana S. Families - Confirmed reviews ALL

Good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Varsha Kode Director Guest Service

The overall experience for the recent visit was just ok, not bad but not good too.

Customer review rating 2.5/5

Pankaj B. Business - Confirmed reviews ALL

I have stayed at ibis, Vikhroli over ten times in the past two years. Unfortunately, I've noticed a decline in the overall quality recently, which is disappointing given the positive experiences I had in the past. A few notable issues: - The cut fruits served at breakfast were not fresh. - My order of a sunny-side-up egg took 22 minutes to arrive, even after following up three times. - Basic room amenities like toothbrushes and razors required multiple reminders to be replaced. - The guest service phone was often unattended, making it challenging to reach staff when needed. These experiences have made the property less appealing for return visits.

Dear Pankaj B., Thank you for taking the time to tell us about your experience at the ibis Mumbai Vikhroli. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varsha Kode Director Guest Service

Well Located

Customer review rating 3.5/5

Simha Business - Confirmed reviews ALL

The stay was good. The food rates are on a higher side when compared to other 3 star hotels. The food taste was average If we come as a group its very difficult to visit the rooms on the other floors as we can access only our floor. Due to this it is difficult to visit our friends or relatives staying on other floors

Dear Narasimhan G., We very much appreciate your comments regarding your stay at the ibis Mumbai Vikhroli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varsha Kode Director Guest Service

Other web-users rate our hotel

  • 325 reviews 8.9/10 Location
  • 925 reviews 7.4/10 Room
  • 2,067 reviews 8.8/10 Service
  • 24 reviews 8.5/10 WiFi
  • 943 reviews 8.7/10 Food
  • 420 reviews 9.3/10 Cleanliness
  • 388 reviews 9.8/10 Vibe
  • 299 reviews 2.3/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.