ibis Mumbai Vikhroli 3 stars

Customer review rating (ALL Rating) 3.9/5 1,167 reviews

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ibis Mumbai Vikhroli - Image 1
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CTS No 17, Lal Bhahdur Shastri Road, Vikhroli, 400083 MUMBAI, India

Description

Hotel extras

  • Prime location in Vikhroli with easy access to Mumbai's business and commercial hubs

  • 11 km from Chhatrapati Shivaji International Airport and close to IIT Bombay

  • Flexible breakfast served daily from 4:00 AM to 12:00 Noon

  • Modern rooms, state-of-the-art meeting spaces, and open-air alfresco dining

  • Convenient access to Gateway of India, Marine Drive, Juhu Beach, and other iconic attractions

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Twin Room

Photo out of - Standard Twin Room

Our well-designed, modern Twin Rooms feature the signature Sweet Bed for exceptional sleep comfort, high-speed Wi-Fi, an OTT-enabled TV, an in-room safe, tea and coffee-making facilities, and eco-friendly bathroom amenities.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Fixed showerhead
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Stay on a higher floor and enjoy 30% savings on food & beverages, 2 complimentary pints of beer per day, and 2 complimentary laundry items per day (Benefits are non-cumulative)

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Stay on a higher floor and enjoy 30% savings on food & beverages, 2 complimentary pints of beer per day, and 2 complimentary laundry items per day (Benefits are non-cumulative)

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Mumbai Vikhroli

CTS No 17, Lal Bhahdur Shastri Road, Vikhroli
400083 MUMBAI
India

GPS:19.120389, 72.925472

Telephone
Fax +91 22 6920 9898

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service
  • 249 rooms
  • One room for people with reduced mobility
  • 46 connecting rooms
  • 227 non-smoking rooms
  • 14 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Laundry / Valet Services

  • Laundry / Valet Services
  • Pressing
  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

Room service

  • Hot meals

Breakfast

  • Buffet

Business

3 Meeting rooms

Family

Services for children

  • Green area

Well-being

Fitness Center

  • On site

Yoga Deck

  • On site
  • On site

Spice it

Photo out of - Spice it

Guests can enjoy the on-site multi-cuisine restaurant, Spice it, and unwind with friends over a drink and a quirky selection of bar bites at the Spice it Bar. The menu features Continental and Indian cuisines, along with authentic regional dishes.

Cooking style
International
Capacity
1
Accessibility
Accessible service
CTS No 17, Lal Bhahdur Shastri Road, Vikhroli, 400083 Mumbai, India
Telephone +91 89769 33605

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Soft drinks

Accommodate food

  • Children menu
  • Light menu

Guests can enjoy the on-site multi-cuisine restaurant, Spice it, and unwind with friends over a drink and a quirky selection of bar bites at the Spice it Bar. The menu features Continental and Indian cuisines, along with authentic regional dishes.

Hustle it out at our well-equipped fitness centre while you enjoy your stay. Open 24 hours a day, the fitness centre is maintained to stringent hygiene standards for a safe and comfortable workout.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,167 reviews

Customer review rating 2.0/5

Shambhav G. Business - Confirmed reviews ALL

Dear Shambhav G., Thank you for sharing your experience. I am sorry to hear that your recent stay did not meet your expectations. We strive to provide a consistent level of service, and your feedback is invaluable in helping us improve. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 2.0/5

Gatti A. Business - Confirmed reviews ALL

Dear Gatti A., Thank you for taking the time to share your experience. I sincerely apologize for the inconvenience you faced regarding the key cards during your stay. It is our goal to provide seamless service, and I regret that we fell short in this instance, causing you to wait longer than expected. Your feedback regarding the dummy key cards will be addressed with our team to ensure we enhance our check-in process for future guests. We appreciate your understanding and hope to have the opportunity to serve you better in the future. Best regards, Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 4.5/5

Sayaji S. Business - Confirmed reviews ALL

Dear Sayaji , Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that our location was convenient for your business needs and that you found our rooms cozy and welcoming. It is gratifying to know that you enjoyed a restful night and a hearty breakfast to kickstart your day. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 2.5/5

Mk S. Business - Confirmed reviews ALL

Dear S., Thank you for your feedback. I regret to hear that your experience did not meet your expectations due to the room size and issues with the air conditioning. Your comments are valuable, and we will take them into consideration as we strive to improve our services. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 4.0/5

Debi P. B. Business - Confirmed reviews ALL

Dear Debi P. , Thank you for your feedback regarding your recent stay. I am pleased to hear that you found our location convenient. However, I apologize for the oversight concerning the notepad and pencil request, as well as the breakfast experience you described. We strive to maintain a high standard in our dining area, and it is concerning to learn that the cleanliness and service did not meet your expectations. Your comments regarding the variety of breakfast options are also noted, and we appreciate your suggestions for healthier choices. Your input is invaluable as we continually seek to enhance our guest experience. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Dear Shambhav G., Thank you for sharing your experience. I am sorry to hear that your recent stay did not meet your expectations. We strive to provide a consistent level of service, and your feedback is invaluable in helping us improve. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 2.0/5

Gatti A. Business - Confirmed reviews ALL

We checked in the rooms & were to leave for an event which was very important , we had to wait 45 mins to go the rooms. It was also important to note that we were still not given our key cards & were provided with dummy key cards. Any time we had to enter the room we had to call someone from reception & they would us let us in. please see this for issue.

Dear Gatti A., Thank you for taking the time to share your experience. I sincerely apologize for the inconvenience you faced regarding the key cards during your stay. It is our goal to provide seamless service, and I regret that we fell short in this instance, causing you to wait longer than expected. Your feedback regarding the dummy key cards will be addressed with our team to ensure we enhance our check-in process for future guests. We appreciate your understanding and hope to have the opportunity to serve you better in the future. Best regards, Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 4.5/5

Sayaji S. Business - Confirmed reviews ALL

It was a short 1night stay, yet welcoming & comfortable. Rooms are cozy and just the size when you get there to get a full night's rest and get rejuvenated to work the next day, after a hearty breakfast.

Dear Sayaji , Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that our location was convenient for your business needs and that you found our rooms cozy and welcoming. It is gratifying to know that you enjoyed a restful night and a hearty breakfast to kickstart your day. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 2.5/5

Mk S. Business - Confirmed reviews ALL

Room size is so small for double occupancy stay; No dedicated work space; AC's failure in the midnights

Dear S., Thank you for your feedback. I regret to hear that your experience did not meet your expectations due to the room size and issues with the air conditioning. Your comments are valuable, and we will take them into consideration as we strive to improve our services. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 4.0/5

Debi P. B. Business - Confirmed reviews ALL

Last time requested for small notepad and pencil in rooms so that I can share what is required during room cleaning. That was not taken care. Morning breakfast items reduced, no sweet items. Even live countera are slow, cleanup process is not good. This time due to rush found most of tables not cleared as no one is there we cleaned by ourself to sit. Previous coffee cup splited on my dress. Requested multiple times but no one cares. More healthy option of breakfast type items preferred.

Dear Debi P. , Thank you for your feedback regarding your recent stay. I am pleased to hear that you found our location convenient. However, I apologize for the oversight concerning the notepad and pencil request, as well as the breakfast experience you described. We strive to maintain a high standard in our dining area, and it is concerning to learn that the cleanliness and service did not meet your expectations. Your comments regarding the variety of breakfast options are also noted, and we appreciate your suggestions for healthier choices. Your input is invaluable as we continually seek to enhance our guest experience. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 3.5/5

Shibu K. Business - Confirmed reviews ALL

Accenture corporate booking This time the breakfast experience disappointed me Asked for boiled and waited for long time but when it delivered it was not boiled properly and i had to leave the table without taking

Dear Shibu , Thank you for sharing your feedback regarding your recent breakfast experience. We apologize for the inconvenience caused by the delay and the quality of the boiled eggs. Your comments are valuable, and we will use them to enhance our service. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 4.5/5

Mahesh K. Business - Confirmed reviews ALL

Good

Dear Mahesh K., Thank you for your kind words regarding your peaceful stay and the quality of our room service. We are delighted to hear that you had a positive experience at our hotel. Best regards, Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Akshay D. Business - Confirmed reviews ALL

Suggestion for improvement:* - Could improve check-in speed during bulk check-in - Variety in dinner menu can be added Thank you to the hotel team and Atomberg for arranging a comfortable stay.

Dear Akshay D., Thank you for sharing your positive experience with us. We are delighted to hear that you appreciated the cleanliness, comfort, and quality of service provided by our staff. Your suggestions regarding check-in speed and dinner menu variety are valuable, and we will take them into consideration for future improvements. We hope to welcome you back for another enjoyable stay soon. Best regards, Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 4.0/5

Sundeep K. Couples - Confirmed reviews ALL

Everything os good except for Buffet food - the selection of items and taste not good

Dear Sundeep K., Thank you for your feedback regarding your stay. We are pleased to hear that you found your stay comfortable. Your comments about the buffet food selection and taste will be taken into consideration as we continually strive to improve our offerings. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 2.5/5

Anurag K. Business - Confirmed reviews ALL

Small rooms with less space to move. Shampoo and soaps are not refilled. No welcome gift or something complementary provided after checking.

Dear Anurag K., Thank you for sharing your feedback regarding your recent stay. We acknowledge your concerns about room size and the amenities provided. Our team strives to ensure that all guest needs are met, and your comments are valuable for our ongoing improvements. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Amol K. Business - Confirmed reviews ALL

Hello, Its was pleasant stay at Ibis Vikhroli, supported by front desk staff Mayuri and Sakshi for quick check in and check out. Sufficient parking place and got the required same floor as we all were together. Good food and beverage choice. I would say also keep some non-alcoholic beer like Bira etc as well! Overall great Experience cheers !

Dear Amol K., Thank you for your kind words regarding your recent stay at Ibis Mumbai Vikhroli. We are delighted to hear that our front desk team, Mayuri and Sakshi, contributed to a pleasant experience with their efficient service. Your feedback about our food and beverage options is appreciated, and we will certainly consider your suggestion regarding non-alcoholic beer offerings. We look forward to welcoming you back for another enjoyable stay. Best regards, Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 4.5/5

Hemant C. Business - Confirmed reviews ALL

Good experience overall. Mattress on bed can be made more good for sleeping. They were very soft and sponugy so had trouble in sleeping. Rest all is good

Dear Hemant C., Thank you for your feedback. We are pleased to hear that you had a good experience overall. Your comments regarding the mattress quality have been noted, and we appreciate your input as it helps us improve our services. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 1.5/5

Das A. Business - Confirmed reviews ALL

Not good, needs major improvement

Dear A., Thank you for your feedback regarding your recent stay. I sincerely regret that your experience did not meet expectations, particularly concerning staff training and the ambiance of our conference rooms. Your insights on room size and restroom facilities will be taken into consideration for future enhancements. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Raju P. P. Business - Confirmed reviews ALL

Great

Dear Raju P. P., Thank you for your positive feedback. We are delighted to hear that you had a great experience during your stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Tribhuvan Gowda Rooms Division Manager Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Sameer H. Business - Confirmed reviews ALL

The stay was very good and comfortable. Priyanka and Sayantoni treated us very well and also helped to allocate multiple rooms on the same floor to all teammates, we really appreciate it a lot. They both are so nice and helpful. Thanks for such a great treatment.

Dear Sameer H., Thank you for your kind words regarding your recent stay at Ibis Mumbai Vikhroli. We are delighted to hear that our team members, Priyanka and Sayantoni, provided you with excellent service and assisted in accommodating your teammates on the same floor. Your appreciation motivates us to continue delivering exceptional experiences to our guests. Warm regards, Tribhuvan Gowda Rooms Division Manager Ibis Mumbai Vikhroli

Customer review rating 4.5/5

Dipak P. Business - Confirmed reviews ALL

Experience was really good. Service was good except they should deliver the parcels of the customers to their room instead of asking them to collect from the reception. Everything else of exceptionally good.

Dear Dipak P., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you had a comfortable experience and appreciated our service. Your suggestion about parcel delivery will be taken into consideration as we strive to enhance our guest experience. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Mahesh V. Business - Confirmed reviews ALL

I am returning customer of IBIS Vikhroli as I visit there once a month for 3, 4 days. Nice hotel and amenities.

Dear Mr. V., Thank you for your kind feedback. We are delighted to hear that you enjoyed the cleanliness of our rooms and the breakfast offerings during your recent stay. We appreciate your loyalty and look forward to welcoming you back to ibis Mumbai Vikhroli soon. Tribhuvan Gowda Rooms Division Manager Ibis Mumbai Vikhroli

Customer review rating 4.5/5

Vilas B. Business - Confirmed reviews ALL

Staff is well trained and courteous.

Dear Vilas B., Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our location convenient and our staff courteous. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Suresh J. Business - Confirmed reviews ALL

Overall stay is good

Dear Suresh j., Thank you for your kind words regarding your stay. We are pleased to hear that you found your experience comfortable and enjoyable. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Rahul W. Business - Confirmed reviews ALL

I had a very comfortable stay for my business travel. Staff is very supportive particularly naming Ms. Priyanka who was very supportive.

Dear Rahul W., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our staff, particularly Ms. Priyanka, to be supportive and that your experience was comfortable. We look forward to welcoming you back on your next visit. Ronak Bhagat Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Other web-users rate our hotel

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  • 1,455 reviews 8.9/10 Food
  • 720 reviews 9/10 Breakfast
  • 543 reviews 9.8/10 Vibe
  • 536 reviews 8.3/10 Cleanliness

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