ibis Mumbai Vikhroli 3 stars

Customer review rating (ALL Rating) 3.9/5 1,056 reviews

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Description

Hotel extras

  • Prime location in Vikhroli with easy access to Mumbai's business and commercial hubs

  • 11 km from Chhatrapati Shivaji International Airport and close to IIT Bombay

  • Flexible breakfast served daily from 4:00 AM to 12:00 Noon

  • Modern rooms, state-of-the-art meeting spaces, and open-air alfresco dining

  • Convenient access to Gateway of India, Marine Drive, Juhu Beach, and other iconic attractions

Our accommodation(s)

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Room 1

Hotel location

ibis Mumbai Vikhroli

CTS No 17, Lal Bhahdur Shastri Road, Vikhroli
400083 MUMBAI
India

GPS:19.120389, 72.925472

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Spice it

Guests can enjoy the on-site multi-cuisine restaurant, Spice it, and unwind with friends over a drink and a quirky selection of bar bites at the Spice it Bar. The menu features Continental and Indian cuisines, along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,056 reviews

Customer review rating 3.5/5

Sandeep S. Business - Confirmed reviews ALL

Hi Sandeep, We sincerely apologize for the inconvenience caused during your stay. We regret the concerns regarding room cleanliness, noise, and difficulty reaching our Reception team. We also acknowledge your feedback regarding the restaurant service and will reinforce proper guest handling and service standards with the team. We tried to connect with you personally to understand and address your concerns; however, unfortunately, we were unable to get through. Your feedback is valuable to us, and we hope to have an opportunity to welcome you again and regain your trust. Regards, Advait Warange Assistant Manager - Guest Service

Customer review rating 2.0/5

Amit J. Business - Confirmed reviews ALL

Dear Amit Thank you for taking the time to connect with us over the call and for briefly sharing your valuable feedback. We sincerely apologize for the inconvenience caused during your stay. We regret that our customer service, team coordination, restaurant service, and system-related issues did not meet your expectations. We also understand your concern regarding the disturbance caused at midnight. Please be assured that we are taking your feedback seriously and will formulate focused training sessions for our team members, particularly on guest handling, effective communication, coordination, and service recovery, to ensure a more attentive and seamless guest experience. We truly value your feedback and look forward to welcoming you back in the future, giving us an opportunity to regain your trust and confidence in our hotel. Warm regards, Shelly Sharma Guest Service Department ibis Mumbai Vikhroli

Customer review rating 4.5/5

Mario R. Families - Confirmed reviews ALL

Dear Mario R., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that our staff, including Shelley and Anand, contributed positively to your experience. We appreciate your understanding regarding the cleanliness of the surroundings, which is indeed a collective effort. Look forward to welcome you back at Ibis Vikhroli! Regards Guest Service Department ibis Mumbai Vikhroli

Customer review rating 5.0/5

Vinod Y. Business - Confirmed reviews ALL

Dear Vinod, Thank you for your positive feedback. We are delighted to hear that your experience at ibis Mumbai Vikhroli was satisfactory. We look forward to welcoming you back in the future. Advait Warange Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Customer review rating 5.0/5

Anil S. Business - Confirmed reviews ALL

Dear Anil, Thank you for sharing your positive experience with us. We are pleased to know that you found your stay comfortable. Your feedback is valuable, and we hope to welcome you back in the future for another enjoyable visit. Advait Warange Assistant Manager - Guest Service Ibis Mumbai Vikhroli

Other web-users rate our hotel

  • 317 reviews 9.2/10 Location
  • 971 reviews 7.5/10 Room
  • 3,523 reviews 9.2/10 Service
  • 41 reviews 8.1/10 WiFi
  • 1,413 reviews 8.9/10 Food
  • 663 reviews 8.9/10 Breakfast
  • 526 reviews 9.7/10 Vibe
  • 509 reviews 8.4/10 Cleanliness

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