Sofitel Mumbai BKC 5 stars

Customer review rating (ALL Rating) 4.3/5 2,862 reviews

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Description

Hotel extras

  • Within five minutes walking distance of the US Consulate & Jio World Convention Centre

  • Enjoy luxurious facilities with Club Millésime rooms including airport transfers & Club access

  • Furry friends are welcome. Kindly contact reservations for terms and conditions.

  • Nine banqueting venues & meeting spaces, with high-tech facilities and indoor/outdoor options

  • Five multi-cuisine extravagant options to choose from with our award-winning restaurants & bar

Our accommodation(s)

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Hotel location

Sofitel Mumbai BKC

C 57 Bandra Kurla Complex, Bandra East, Maharashtra
400 051 MUMBAI
India

GPS:19.0675, 72.868611

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,862 reviews

TripAdvisor Rating  5.0/5  8,790 reviews

Certificate of excellence 2023

Extremely Comfortable stay

Customer review rating 5.0/5

Sathish K. Business - Confirmed reviews ALL

The stay was extremely comfortable and the staff made it memorable. To name a few, Simon was very helpful when he got my luggage to the room and explained the different facilities. He was patient in answering my queries late in the evening. Rashi at your front desk was so courteous and helpful with the check out process. She handled it so efficiently with an infectious smile on her face which made my day

Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC

Best service experience

Customer review rating 5.0/5

Aditya K. Families - Confirmed reviews ALL

This has to be the best service experience at any Accor hotel for us. The staff was just brilliant.

Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC

Well located

Customer review rating 5.0/5

Rajdeep R. Solo - Confirmed reviews ALL

Had a seamless checkin and a beautiful warm and comfortable room that was luxurious and quiet.

Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC

Great experience!

TripAdvisor rating 4.0/5

Suchitra_Rai TripAdvisor review

Our check in process at Sofitel was extremely smooth and convenient. We availed our welcome drinks at the Artisan bar. It’s got great ambience and decor. Perfect to grab a drink or cocktail any time during the day. Special mention for the cocktails actually - very well made. Eshan and Gaurav took very good care of us. Great experience overall!

Bonjour Guest, Thank you for leaving us such a wonderful review. We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in. We look forward to seeing you again. Sincerement, Manish Dayya General Manager Sofitel Mumbai BKC!

Great cocktails at Artisan

TripAdvisor rating 5.0/5

Escape35412770091 TripAdvisor review

The service was excellent. Gaurav & Eshan took care of us and helped us out. Very sweet staff. Kind. Our time here at the artisans was beyond pleasant. The cocktails at Artisan especially were very well made. The ambience and decor too is perfect to grab a drink anytime during the day.

Bonjour Guest, Thank you for leaving us such a wonderful review. We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in. We look forward to seeing you again. Sincerement, Manish Dayya General Manager Sofitel Mumbai BKC!

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Other web-users rate our hotel

  • 1,571 reviews 9.6/10 Location
  • 3,254 reviews 8.9/10 Room
  • 9,906 reviews 9.5/10 Service
  • 66 reviews 7.7/10 WiFi
  • 5,116 reviews 9.4/10 Food
  • 2,133 reviews 9.6/10 Vibe
  • 1,371 reviews 8.8/10 Amenities
  • 1,224 reviews 9.3/10 Breakfast

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