Sofitel Mumbai BKC 5 stars

Customer review rating (ALL Rating) 4.4/5 2,371 reviews

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Description

Hotel extras

  • Within five minutes walking distance of the US Consulate & Jio World Convention Centre

  • Enjoy luxurious facilities with Club Millésime rooms including airport transfers & Club access

  • Furry friends are welcome. Kindly contact reservations for terms and conditions.

  • Nine banqueting venues & meeting spaces, with high-tech facilities and indoor/outdoor options

  • Five multi-cuisine extravagant options to choose from with our award-winning restaurants & bar

Our accommodation(s)

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Hotel location

Sofitel Mumbai BKC

C 57 Bandra Kurla Complex, Bandra East, Maharashtra
400 051 MUMBAI
India

GPS:19.0675, 72.868611

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,371 reviews

TripAdvisor Rating  4.8/5  9,123 reviews

Customer review rating 5.0/5

Niraj S. Business - Confirmed reviews ALL

Well Managed Food quality is good

Bonjour Valued Guest, Thank you for taking the time to share your feedback with us. We are delighted to learn that you enjoyed our prime location and found it amazing. We strive to provide the best experience for our guests, so we are glad that we could exceed your expectations. At Sofitel Mumbai BKC, we always prioritize comfort and convenience at all times. Thank you again and looking forward to welcoming you back soon! Merci! Sincerement, Simran Nawani Assistant Guest Experience Manager Sofitel Mumbai BKC

Surprisingly Good Pizza

TripAdvisor rating 5.0/5

Ed B TripAdvisor review

Delightful tomato pizza at Ardisan. Chef Bhavesh served up a perfect custom pie—light and very flavorful.

Bonjour Valued Guest, Thank you for taking the time to share your feedback with us. We are delighted to learn that you enjoyed our prime location and found it amazing. We strive to provide the best experience for our guests, so we are glad that we could exceed your expectations. At Sofitel Mumbai BKC, we always prioritize comfort and convenience at all times. Thank you again and looking forward to welcoming you back soon! Merci! Sincerement, Simran Nawani Assistant Guest Experience Manager Sofitel Mumbai BKC

Customer review rating 4.5/5

Watinuksung J. Business - Confirmed reviews ALL

The staffs were very hospitable, well-laid breakfast spread, i had a good stay in your property

Bonjour Valued Guest, Thank you for taking the time to share your feedback with us. We are delighted to learn that you enjoyed our prime location and found it amazing. We strive to provide the best experience for our guests, so we are glad that we could exceed your expectations. At Sofitel Mumbai BKC, we always prioritize comfort and convenience at all times. Thank you again and looking forward to welcoming you back soon! Merci! Sincerement, Simran Nawani Assistant Guest Experience Manager Sofitel Mumbai BKC

Customer review rating 1.5/5

Kashyap K. Business - Confirmed reviews ALL

Check in procedure is not upto Accord standard. Rooms are very old Standard. Also.. Check in time Room not properly clean. JUST 3* for Food. As Food is delicious. Better to stay in trident rather than this.

Bonjour Valued Guest, I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies. We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we would take the necessary corrective actions to ensure the lapses you experienced do not reoccur. At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore, your feedback is very important to us. We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique. Merci! Sincerement, Simran Nawani Assistant Guest Experience Manager Sofitel Mumbai BKC

Exceptional dining experience at Pondicherry Cafe

TripAdvisor rating 5.0/5

Aruja G TripAdvisor review

I came to Pondicherry Cafe with my parents to celebrate their anniversary. We had a wonderful experience at the outlet, with a variety of dishes at the buffet. Jhony and Jasvir made sure we had an exceptional experience. The black chana curry and rice bread was amazing, and Chef Sandip was so kind to share the recipe with us!

Bonjour Valued Guest, Thank you for taking the time to share your feedback with us. We are delighted to learn that you enjoyed our prime location and found it amazing. We strive to provide the best experience for our guests, so we are glad that we could exceed your expectations. At Sofitel Mumbai BKC, we always prioritize comfort and convenience at all times. Thank you again and looking forward to welcoming you back soon! Merci! Sincerement, Simran Nawani Assistant Guest Experience Manager Sofitel Mumbai BKC

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Other web-users rate our hotel

  • 993 reviews 9.5/10 Location
  • 1,952 reviews 8.6/10 Room
  • 6,218 reviews 9.5/10 Service
  • 31 reviews 6.4/10 WiFi
  • 3,215 reviews 9.5/10 Food
  • 1,357 reviews 9.5/10 Vibe
  • 1,113 reviews 9.6/10 Breakfast
  • 830 reviews 8.6/10 Amenities

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