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Sofitel Mumbai BKC Hotel 5 stars

Customer review rating (ALL Rating) 4.7/5 7,809 reviews

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Sofitel Mumbai BKC
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+ 19 Services

Hotel extras

  • A luxury hotel in the heart of Mumbai

  • Enjoy luxurious facilities with Club Millésime rooms including airport transfers & Club access

  • Within five minutes walking distance of the US Consulate & Jio World Convention Centre

  • Nine banqueting venues & meeting spaces, with high-tech facilities and indoor/outdoor options

  • Five multi-cuisine extravagant options to choose from with our award-winning restaurants & bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Mumbai BKC

C 57 Bandra Kurla Complex
Bandra East
Maharashtra
400 051 mumbai
india

Tel: +912261175000

Fax: (+91)22/61175001

Check-in from 14h00

Check out up to 12h00

  • By plane

    CHHATRAPATI SHIVAJI DOM At 6km / 3.73 miles

  • By plane

    CHHATRAPATI SHIVAJI INT At 10km / 6.21 miles

  • By train

    BANDRA STATION At 3.5km / 2.17 miles

GPS:19.0675, 72.868611

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Luxurious and contemporary, all rooms feature timber wood floors, innovative design, air conditioning, satellite television and dramatic bathrooms with oversized tubs and separate showers. 40-inch LCD TVs and High Speed Internet connectivity.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 1,858 m²

  • Maximum capacity: 1500 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Sofitel Mumbai BKC

100% genuine reviews from our guests

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ALL Rating 4.7/5

7,809 reviews

TripAdvisor Rating 5.0/5

7,193 reviews

not as pleasant

TripAdvisor rating 3.0/5

JineshP38 07/01/2022 TripAdvisor review

We had a 10 ppl booking at tuskers along with the room as a celebration. Tuskers surely was not woth it. they were not even willing to give a butter milk while we paid 20K+ just to meet with each other without even having the whole meal and no deserts. Overall - was alright. not the best.

Bonjour JineshP38, Greetings of the day! Thank you for taking the time to provide us with a feedback on your experience at the hotel. I sincerely would request you to kindly write back to us at h6451-fo@sofitel.com with the details of your stay for us to further look into the concerns raised. It is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service and I remain at your disposal should you require any further assistance. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

Good stay

Customer review rating 4.5/5

R. K. Solo - 01/01/2022 Confirmed reviews ALL

I was very good

Dear k. R., We very much appreciate your comments regarding your stay at the Sofitel Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Samrudha Pawar Assistant Front Office Manager Sofitel Mumbai BKC

Really good stay!

Customer review rating 4.5/5

K. Couples - 31/12/2021 Confirmed reviews ALL

We are greatly impressed by front desk staff member - Ms. Pallavi who welcomed us and provided all possible privileges during our stay.

Dear Mone K., We very much appreciate your comments regarding your stay at the Sofitel Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samrudha Pawar Assistant Front Office Manager Sofitel Mumbai BKC

Good stay with all amenities and warm hospitality

Customer review rating 4.0/5

N. G. Families - 31/12/2021 Confirmed reviews ALL

The experience was satisfying. Upto our expectations. But had heard a lot about the food at Tusker. But it was below average. There was thali that day, which is exorbitantly priced and not at all worth the money. The service with the thali was below average. Had to ask for a repeat of things thrice.

Dear G. N., We very much appreciate your comments regarding your stay at the Sofitel Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samrudha Pawar Assistant Front Office Manager Sofitel Mumbai BKC

A great stay in an excellent property

TripAdvisor rating 5.0/5

GoPlaces58713941221 28/12/2021 TripAdvisor review

Had a one night stay at this excellent property. Since my trip was for leisure, the location wasn't suitable - but the property, the quality of the rooms, the lounge, etc were excellent. The Covid safety measures too were very well folloed

Bonjour GoPlaces58713941221, Greetings of the day! Thank you for choosing Sofitel Mumbai BKC as your choice of accommodation on your recent visit to the city. It is heartening to note your appreciative comments about our staff . We are glad that you had an overall pleasant experience . It is feedback such as yours that motivates us to work harder to ensure that our guests receive the best level of service and comforts. We thank you for your patronage and look forward to welcoming you back in the very near future. Meanwhile, if I may be of any further assistance, please do not hesitate to contact me. Sincèrement, Vikas Kapai General Manager Sofitel Mumbai BKC

I m a Fresher

Customer review rating 5.0/5

Nalini W. Families - 27/12/2021 Confirmed reviews ALL

It was Great stay with Sofitel,The staff was excellent.looking forward to staying again.

Dear W. N., We very much appreciate your comments regarding your stay at the Sofitel Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samrudha Pawar Assistant Front Office Manager Sofitel Mumbai BKC

One of the most pathetic experiences

TripAdvisor rating 2.0/5

robinjain2021 Business - 20/12/2021 TripAdvisor review

Booked through their official reservation number and got some discount - booking done, everything sorted. On the D day when I reached hotel, they started demanding full tarrif without discount. Asked them to check with reservation team, showed them the mail and still they haggled with me for 20-30 mins and could not solve the issue...and yes, I am a platinum member of the hotel group. As a platinum member, I am entitled to welcome drink and a gift - both were missing. No one even spoke about it. If a platinum member is treated like this then I don't know how others get treated. What a joke! Never booking Sofitel again and would try to avoid Accor group.

Bonjour robinjain2021, Greetings of the day! Thank you for taking the time to provide us with a feedback on your experience at the hotel. I sincerely would request you to kindly write back to us at h6451-fo@sofitel.com with the details of your stay for us to further look into the concerns raised. It is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service and I remain at your disposal should you require any further assistance. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

Best hotels in bkc

TripAdvisor rating 5.0/5

Nishitchheda95 15/12/2021 TripAdvisor review

Spacious rooms with amazing room service, would appreciate if we can have guests over. Besides that everything else was amazing and it’s worth to check out all the restaurants. Would also suggest to keep a separate check in counter for Accor members.

Bonjour Nishitchheda95, Greetings of the day! Thank you for choosing Sofitel Mumbai BKC as your choice of accommodation on your recent visit to the city. It is heartening to note your appreciative comments about our staff . We are glad that you had an overall pleasant experience . It is feedback such as yours that motivates us to work harder to ensure that our guests receive the best level of service and comforts. We thank you for your patronage and look forward to welcoming you back in the very near future. Meanwhile, if I may be of any further assistance, please do not hesitate to contact me. Sincèrement, Vikas Kapai General Manager Sofitel Mumbai BKC

Nice Stay

TripAdvisor rating 3.0/5

ankitagarwaldw 28/11/2021 TripAdvisor review

Hotel is quiet okay stay was decent Specially Jyran is superb the only best part of the hotel The breakfast is also okay for a 5 star standards Hotel need to improve on the food quality and spread Th staff seems good and welcoming

Bonjour ankitagarwaldw, Greetings of the day! Thank you for taking the time to provide us with a feedback on your experience at the hotel. I sincerely would request you to kindly write back to us at h6451-fo@sofitel.com with the details of your stay for us to further look into the concerns raised. It is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service and I remain at your disposal should you require any further assistance. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

Great location and good hospitality

Customer review rating 3.5/5

A. G. Solo - 26/11/2021 Confirmed reviews ALL

Stayed here for a short trip and experienced commendable hospitality at Sofitel. Relaxing and enjoyable stay, only downside was a longer response time for few requests

My Experience

TripAdvisor rating 4.0/5

shantanu242 Business - 25/11/2021 TripAdvisor review

Good hotel, nice people but perhaps understaffed. There's room for improvement in service standards. Accor group in general is classy and provides good value for money. Accor Live Limitless is one of the best loyalty programs.

Bonjour shantanu242, Greetings of the day! Thank you for choosing Sofitel Mumbai BKC as your choice of accommodation on your recent visit to the city. It is heartening to note your appreciative comments about our staff . We are glad that you had an overall pleasant experience . It is feedback such as yours that motivates us to work harder to ensure that our guests receive the best level of service and comforts. We thank you for your patronage and look forward to welcoming you back in the very near future. Meanwhile, if I may be of any further assistance, please do not hesitate to contact me. Sincèrement, Vikas Kapai General Manager Sofitel Mumbai BKC

excellent rooms

Customer review rating 5.0/5

J. Families - 24/11/2021 Confirmed reviews ALL

great location and service

Dear Ghosh J., We very much appreciate your comments regarding your stay at the Sofitel Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samrudha Pawar Front Office Manager Sofitel Mumbai BKC

Good experience to stay at Sofitel

TripAdvisor rating 4.0/5

AshwiniChaure 24/11/2021 TripAdvisor review

Overall experience was very good. Perfect location for business travelers. Safety, Covid19 precautions followed by all staff and encouraged visitors to do so. The promptness at restaurants can be improved.

Bonjour AshwiniChaure, Greetings of the day! Thank you for choosing Sofitel Mumbai BKC as your choice of accommodation on your recent visit to the city. It is heartening to note your appreciative comments about our staff . We are glad that you had an overall pleasant experience . It is feedback such as yours that motivates us to work harder to ensure that our guests receive the best level of service and comforts. We thank you for your patronage and look forward to welcoming you back in the very near future. Meanwhile, if I may be of any further assistance, please do not hesitate to contact me. Sincèrement, Vikas Kapai General Manager Sofitel Mumbai BKC

Excellent Property

Customer review rating 5.0/5

Naresh S. Families - 17/11/2021 Confirmed reviews ALL

Hello everyone whoever is looking for a Excellent hotel to stay Sofitel meets all 5 Star standard. I am extremely happy to stay at Sofitel. Room superb facility and breakfast was a blast. Server in breakfast are was very polite. I will stay again at Sofitel and would like say it’s worth every penny.

Dear S. N., We very much appreciate your comments regarding your stay at the Sofitel Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samrudha Pawar Front Office Manager Sofitel Mumbai BKC

NICE STAY

Customer review rating 5.0/5

N. Families - 16/11/2021 Confirmed reviews ALL

THANKS EVERYONE SPECIALY NISHA AND AMIT RESTAURANT MANAGER

Dear Chauhan N., We very much appreciate your comments regarding your stay at the Sofitel Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samrudha Pawar Front Office Manager Sofitel Mumbai BKC

Good stay

Customer review rating 5.0/5

K. Couples - 13/11/2021 Confirmed reviews ALL

Best Hospitality.... excellent breakfast....and Sunday brunch....no words to describe....just enjoyed.....a lot

Dear K. Mehta, We very much appreciate your comments regarding your stay at the Sofitel Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samrudha Pawar Assistant Front Office Manager Sofitel Mumbai BKC

Well located , perfect stay , extremely courteous and proactive staffing

Customer review rating 4.5/5

C. D. Business - 09/11/2021 Confirmed reviews ALL

Our stay was extremely comfortable and the best part was to experience extremely proactive staff who understood our needs without we being very explicit about it and were very prompt and professional in their response. They met time commitments without requiring any reminder at all.

Dear C. D., We very much appreciate your comments regarding your stay at the Sofitel Mumbai BKC. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samrudha Pawar Assistant Front Office Manager Sofitel Mumbai BKC

Great 1st stay

Customer review rating 4.5/5

P. D. Friends - 02/11/2021 Confirmed reviews ALL

Overall excellent all ends and im an ex hotelier-THE OBEROI !!

Dear D. P., We very much appreciate your comments regarding your stay at the Sofitel Mumbai BKC. It is always a pleasure to receive positive feedback and please accept our apologies for the inconvenient caused to you with regards to WiFi access you experienced during your visit to us. I will share your comments with our team ,I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samrudha Pawar Assistant Front Office Manager

Love the hospitality!

TripAdvisor rating 5.0/5

Samrat727 Business - 02/11/2021 TripAdvisor review

Undoubtedly the best hotel in BKC for one to stay - both for work and leisure. I have stayed at this hotel extensively and what makes it special is its staff - right from its front desk going up to the hotel’s GM. Extremely caring and attentive staff. In room dining is good but the breakfast spread is lavish. Also, it’s a good option for long stay since it’s location is right in the middle of BKC with all the key corporate offices around. Highly recommended and I hope the staff continue to do the good work. Five stars from my end!

Bonjour Samrat727, Greetings of the day! Thank you for choosing Sofitel Mumbai BKC as your choice of accommodation on your recent visit to the city. It is heartening to note your appreciative comments about our staff . We are glad that you had an overall pleasant experience . It is feedback such as yours that motivates us to work harder to ensure that our guests receive the best level of service and comforts. We thank you for your patronage and look forward to welcoming you back in the very near future. Meanwhile, if I may be of any further assistance, please do not hesitate to contact me. Sincèrement, Vikas Kapai General Manager Sofitel Mumbai BKC

Good stay!

Customer review rating 4.0/5

P. Y. Business - 01/11/2021 Confirmed reviews ALL

Shout out to Melwyn in the Club lounge, Aaskash at the front desk, Mahadev and Rakesh at the concierge, Lloyd in Sales, Cinderella (F&B).

Dear Y. P., Thank you for taking the time to share your experience with us. At the outset, please accept our apologies for the incident you experienced during your visit to Sofitel Mumbai BKC. We sincerely regret that we were unable to meet your expectations and thoroughly understand your annoyance. We are sorry for the difficulty you had to go through and understand that no words of apology can substitute the inconvenience caused to you. We look forward to welcoming you again soon to Sofitel Mumbai BKC and in the meantime, I remain at your disposal should you require any further assistance. Sincerely, Samrudha Pawar Assistant Front Office Manager

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