Sofitel Mumbai BKC 5 stars

Customer review rating (ALL Rating) 4.5/5 2,280 reviews

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Description

Hotel extras

  • Within five minutes walking distance of the US Consulate & Jio World Convention Centre

  • Enjoy luxurious facilities with Club Millésime rooms including airport transfers & Club access

  • Furry friends are welcome. Kindly contact reservations for terms and conditions.

  • Nine banqueting venues & meeting spaces, with high-tech facilities and indoor/outdoor options

  • Five multi-cuisine extravagant options to choose from with our award-winning restaurants & bar

Our accommodation(s)

Book this hotel
Room 1

38 SQM / 409 SQF Room, Working space, Mini-Bar, Complimentary high-speed WiFi, Sofitel MyBedTM, Coffee/Tea Amenities, In-Room Safe, Separate Shower and Bathtub, Luxurious Bath Amenities.

  • Views:

    City View

Max. number of persons
3
Area
From 38 m² / 409 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 38 m² / 409 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View

35 SQM / 377 SQF Room, Higher Floor, Working space, Mini-Bar, Complimentary high-speed WiFi, Sofitel MyBedTM, Coffee/Tea Amenities, In-Room Safe, Separate Shower and Bathtub, Luxurious Bath Amenities

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

38 SQM / 409 SQF Room, Higher Floor, Working space, Mini-Bar, Complimentary high-speed WiFi, Sofitel MyBedTM, Coffee/Tea Amenities, In-Room Safe, Separate Shower and Bathtub, Luxurious Bath Amenities

Max. number of persons
3
Area
From 38 m² / 409 sq ft

Bedding

Single bed(s) x2

35 SQM / 377 SQF Room, Club Millésime Access, Mini-Bar, Complimentary high-speed WiFi, Sound System, Sofitel MyBedTM, Coffee/Tea Machine, In-Room Safe, Separate Shower and Bathtub, Luxurious Bath Amenities.

  • Views:

    City View

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Instant hot water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

38 SQM / 409 SQF Room, Club Millésime Access, Mini-Bar, Complimentary high-speed WiFi, Sound System, Sofitel MyBedTM, Coffee/Tea Machine, In-Room Safe, Separate Shower and Bathtub, Luxurious Bath Amenities.

  • Views:

    City View

Max. number of persons
3
Area
From 38 m² / 409 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

OPERA SUITE KING, BREAKFAST, HI-TEA, COCKTAIL HOURS, MEETING ROOM FOR 1-HOUR, AIRPORT TRANSFER

57 SQM / 614 SQF Suite, Club Millésime Access, Complimentary high-speed WiFi, Sound System, Sofitel MyBedTM, Coffee/Tea Machine, In-Room Safe, Separate Shower and Bathtub, Luxurious Bath Amenities, two-way Airport Transfer for CSMIA T1 and T2 included.

Max. number of persons
4
Area
From 57 m² / 613 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

PRESTIGE SUITE KING, BREAKFAST, HI-TEA, COCKTAIL HRS, MEETING ROOM FOR 1HOUR, AIRPORT TRANSFER

53 SQM to 77 SQM Suite, Club Millésime Access, Complimentary high-speed WiFi, Sound System, Sofitel MyBedTM, Coffee/Tea Machine, In-Room Safe, Separate Shower and Bathtub, Luxurious Bath Amenities, Two-Way Airport Transfer for CSMIA T1 and T2.

  • Views:

    City View

Max. number of persons
4
Area
From 77 m² / 828 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

IMPERIAL SUITE, Separate Master & Guest Bedrooms, Study & Fitness areas

188 m²/ 2024 sq. ft., Separate Master & Guest Rooms, Study, Complimentary High-Speed Internet access, Sound System, Sofitel MyBed, Coffee/Tea Machine, In-Room Safe, Luxurious Bath Amenities, Airport Transfer for CSMIA T1 and T2 included.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 188 m² / 2023 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 46'/117 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Sofitel Mumbai BKC

C 57 Bandra Kurla Complex, Bandra East, Maharashtra
400 051 MUMBAI
India

GPS:19.0675, 72.868611

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 302 rooms
  • 5 rooms for people with reduced mobility
  • 26 connecting rooms
  • 14 floors

Languages spoken at the hotel

  • English
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Executive Lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel

Air conditioning

Check In & Check-out facilities

  • Express check-in

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets allowed

Catering

4 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet
  • Breakfast à la carte
  • Breakfast à la carte
  • Room service
  • Children

Business

11 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer
  • Stroller available

Services for children

  • Play area
  • Tourist guide for families
  • Baby bed

Well-being

L''OH Pool

  • Outside
  • On site

Sofitel FITNESS

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • On site

A contemporary style & the cuisine of warriors & poets, make this Indian Northwest Frontier Province culinary experience, magical! Savour an innovative beverage menu too, featuring exquisite Gin concoctions. Note: Pets are not permitted in the restaurant

Savour delectable dishes & refreshing beverages in charming interiors & al fresco dining, while you sway to eclectic tunes every day at this chic venue of music and gastronomy in the heart of Mumbai. Please note: Pets are not permitted in the restaurant.

As the name suggests, Tuskers, a specialty restaurant, is inspired by the regal & merciful vegetarians the Elephants. Prepared by a 'Maharaj' in an exclusive independent kitchen, Tuskers offers the purest of vegetarian cuisines in a Thali.

L'OH Pool & Bar

L'OH open-air pool, a uniquely shaped work of azure blue art, enjoys both sun and shade. Relax in its waters above the bustling city below while you order refreshing drinks from the poolside bar or soak up the sun on a lounger with your favorite book.

Bar Type
POOL BAR
Capacity
20
Accessibility
Accessible service

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Terrace

Payment

  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

L'OH open-air pool, a uniquely shaped work of azure blue art, enjoys both sun and shade. Relax in its waters above the bustling city below while you order refreshing drinks from the poolside bar or soak up the sun on a lounger with your favorite book.

Savor a sunrise symphony at Pondichéry Café's breakfast buffet. Immerse yourself in an expansive array of delights with choice of live hot stations, Continental, Indian, American selection, healthy bites and fresh fruit juices.

For the lovers of open air and pool-side decks, there's L'OH Pool & Bar. A serene open air space overlooking the calm blue waters of the azure swimming pool, where one can relax and bask in the sunlight.

Sofitel FITNESS offers a modern approach to fitness, with dedicated relaxation areas and state-of-the-art workout areas in its gym. Sofitel FITNESS offers a blend of performance and freedom of use, bringing guests the latest exercise technology.

Rejuvenate skin and soul with facials, massages, and full-body treatments at Sofitel SPA with L'OCCITANE. Experience a fusion of French expertise and Asian traditions, incorporating ancient beauty recipes for sublime relaxation.

Celebrate the most important occasion of your lives in magnifique style. Exquisite Mumbai wedding venues and French elegance set the stage for unforgettable celebrations. Tailor a series of extravagant events with Indian tradition and French savoir-faire.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,280 reviews

Customer review rating 5.0/5

Mahipal S. Business - Confirmed reviews ALL

Dear Mr. S. Bonjour Namaskar! It was indeed a pleasure to have you with us as our valued guest and Thank you for sharing your wonderful feedback. It is truly a pleasure to know that your experience felt both memorable and meaningful. At Sofitel Mumbai BKC, we strive to create moments that are not just comfortable, but deeply enriching and your feedback is a beautiful affirmation of this philosophy. We look forward to welcoming you back for creating another memorable experience. Sincèrement, Team Sofitel Mumbai BKC

Customer review rating 3.0/5

Alin C. Couples - Confirmed reviews ALL

Dear Mr. C., Bonsoir Namaskar! Thank you for taking time to share your valuable feedback with us. We are delighted to know that our team truly made your stay experience special with their warm hospitality . However, We sincerely apologize that your experience did not fully meet your expectations. Your satisfaction is very important to us, and it’s disappointing to know we fell short. We truly value your feedback and have shared it with our concerned team to ensure you an enhanced experience in future . We look forward to welcoming you back and provide you with an enhanced and seamless stay experience. Sincèrement, Team Sofitel Mumbai BKC

Customer review rating 5.0/5

Mayur Y. Business - Confirmed reviews ALL

Dear Mr. Y., Bonsoir Namaskar! It was indeed a pleasure to have you with us as our valued guest and Thank you for sharing your wonderful feedback. It is truly a pleasure to know that your experience felt both memorable and meaningful. At Sofitel Mumbai BKC, we strive to create moments that are not just comfortable, but deeply enriching and your feedback is a beautiful affirmation of this philosophy. We look forward to welcoming you back for creating another memorable experience. Sincèrement, Team Sofitel Mumbai BKC

Customer review rating 5.0/5

Tuhin S. Business - Confirmed reviews ALL

Dear Mr. S., Bonsoir Namaskar! It was indeed a pleasure to have you with us as our valued guest and Thank you for sharing your wonderful feedback. It is truly a pleasure to know that your experience felt both memorable and meaningful. At Sofitel Mumbai BKC, we strive to create moments that are not just comfortable, but deeply enriching and your feedback is a beautiful affirmation of this philosophy. We look forward to welcoming you back for creating another memorable experience. Sincèrement, Team Sofitel Mumbai BKC

Customer review rating 5.0/5

Dhananjay W. Couples - Confirmed reviews ALL

Dear Mr. W., Bonsoir Namaskar! It was indeed a pleasure to have you with us as our valued guest and Thank you for sharing your wonderful feedback. It is truly a pleasure to know that your experience felt both memorable and meaningful. At Sofitel Mumbai BKC, we strive to create moments that are not just comfortable, but deeply enriching and your feedback is a beautiful affirmation of this philosophy. We look forward to welcoming you back for creating another memorable experience. Sincèrement, Team Sofitel Mumbai BKC

Dear Mr. S. Bonjour Namaskar! It was indeed a pleasure to have you with us as our valued guest and Thank you for sharing your wonderful feedback. It is truly a pleasure to know that your experience felt both memorable and meaningful. At Sofitel Mumbai BKC, we strive to create moments that are not just comfortable, but deeply enriching and your feedback is a beautiful affirmation of this philosophy. We look forward to welcoming you back for creating another memorable experience. Sincèrement, Team Sofitel Mumbai BKC

Customer review rating 3.0/5

Alin C. Couples - Confirmed reviews ALL

The property shows fair signs of aging. Rooms, furniture, toilet, tech, etc but amazing hospitality after a couple of things that didn’t go well. Kudos to the team for the training the staff. Smiling faces at reception won’t harm

Dear Mr. C., Bonsoir Namaskar! Thank you for taking time to share your valuable feedback with us. We are delighted to know that our team truly made your stay experience special with their warm hospitality . However, We sincerely apologize that your experience did not fully meet your expectations. Your satisfaction is very important to us, and it’s disappointing to know we fell short. We truly value your feedback and have shared it with our concerned team to ensure you an enhanced experience in future . We look forward to welcoming you back and provide you with an enhanced and seamless stay experience. Sincèrement, Team Sofitel Mumbai BKC

Customer review rating 5.0/5

Mayur Y. Business - Confirmed reviews ALL

Fantastic experience staying at Sofitel, BKC. Staff is polite, very supportive and located close to JWC.

Dear Mr. Y., Bonsoir Namaskar! It was indeed a pleasure to have you with us as our valued guest and Thank you for sharing your wonderful feedback. It is truly a pleasure to know that your experience felt both memorable and meaningful. At Sofitel Mumbai BKC, we strive to create moments that are not just comfortable, but deeply enriching and your feedback is a beautiful affirmation of this philosophy. We look forward to welcoming you back for creating another memorable experience. Sincèrement, Team Sofitel Mumbai BKC

Customer review rating 5.0/5

Tuhin S. Business - Confirmed reviews ALL

Perfect business hotel. Efficient, clean and comfortable- motivated staff who guests enjoy and wind down

Dear Mr. S., Bonsoir Namaskar! It was indeed a pleasure to have you with us as our valued guest and Thank you for sharing your wonderful feedback. It is truly a pleasure to know that your experience felt both memorable and meaningful. At Sofitel Mumbai BKC, we strive to create moments that are not just comfortable, but deeply enriching and your feedback is a beautiful affirmation of this philosophy. We look forward to welcoming you back for creating another memorable experience. Sincèrement, Team Sofitel Mumbai BKC

Customer review rating 5.0/5

Dhananjay W. Couples - Confirmed reviews ALL

The staff was courteous

Dear Mr. W., Bonsoir Namaskar! It was indeed a pleasure to have you with us as our valued guest and Thank you for sharing your wonderful feedback. It is truly a pleasure to know that your experience felt both memorable and meaningful. At Sofitel Mumbai BKC, we strive to create moments that are not just comfortable, but deeply enriching and your feedback is a beautiful affirmation of this philosophy. We look forward to welcoming you back for creating another memorable experience. Sincèrement, Team Sofitel Mumbai BKC

Customer review rating 5.0/5

Shivani R. Couples - Confirmed reviews ALL

Thank you for giving us so nice room

Dear Ms. R., Bonjour Namaskar! Thank you for sharing your wonderful feedback with us. We are delighted to know that you had an amazing stay experience with us . At Sofitel Mumbai BKC, we strive to create moments that are not just comfortable, but deeply enriching and your feedback is a beautiful affirmation of this philosophy. We look forward to welcoming you back for creating another memorable experience. Sincèrement, Team Sofitel Mumbai BKC

Customer review rating 5.0/5

Dharmesh K. Business - Confirmed reviews ALL

Smooth check-in and check out. Courteous staff !

Dear Mr. K., Bonjour Namaskar! Thank you for sharing your wonderful feedback with us. We are delighted to know that you had an amazing stay experience with us . At Sofitel Mumbai BKC, we strive to create moments that are not just comfortable, but deeply enriching and your feedback is a beautiful affirmation of this philosophy. We look forward to welcoming you back for creating another memorable experience. Sincèrement, Team Sofitel Mumbai BKC

Customer review rating 5.0/5

Pranav B. Families - Confirmed reviews ALL

Exceptional Hospitality & Wonderful Stay at Sofitel Mumbai BKC I had a wonderful experience at Sofitel Mumbai BKC. From the moment I arrived, the hospitality was warm, professional, and truly welcoming. The rooms were beautifully maintained, spacious, comfortable, and well-equipped. The overall ambience of the hotel is elegant and luxurious, with attention to detail throughout. What really stood out was the excellent service. The staff were courteous, attentive, and always ready to assist with a smile. The food and dining experience were also excellent, with great quality and variety. The location in BKC is extremely convenient, especially for business travellers, while the hotel itself provides a relaxing and premium experience. Overall, Sofitel Mumbai BKC delivers a perfect combination of luxury, comfort, great food, and exceptional service. I would definitely recommend it and look forward to staying here again!If you tell me which staff member helped you (or the restaurant/spa you used), I can make the review more personal and impressive.

Dear Mr. B., Bonjour Namaskar! Thank you for taking the time to share such a wonderful review of your experience at Sofitel Mumbai BKC. We are delighted to know that you enjoyed the warm hospitality, elegant ambience, comfortable rooms, and our dining offerings. It is especially pleasure to hear that our team’s attentive and courteous service made your stay truly special and memorable. Your kind words are appreciated. it means a lot to us . and we are grateful for your recommendation. At Sofitel Mumbai BKC, we strive to create moments that are not just comfortable, but deeply enriching and your feedback is a beautiful affirmation of this philosophy. We look forward to welcoming you back for creating another memorable experience. Sincèrement, Team Sofitel Mumbai BKC

Customer review rating 4.5/5

Sanjay R. Families - Confirmed reviews ALL

Courteous Staff , Fast check-in 6 check out, Comfortable stay. Breakfast buffet spread was very good.

Dear Mr. R., Bonjour Namaskar! Thank you for sharing your wonderful feedback with us. We are delighted to know that you had a fantastic stay and that our team was truly made your stay seamless and special. Your recognition for the team means a lot to us. We truly appreciate your kind words and wonderful feedback, and I have shared it with the entire team as well. However, we sincerely apologies that your experience did not fully meet your expectations with regard to the WIFI. We have duly noted your comment and have shared it with our concerned team to ensure you an enhanced experience in future. We look forward to welcoming you back and creating another memorable experience for you. Sincèrement, Team Sofitel Mumbai BKC

Customer review rating 4.5/5

Sally S. Business - Confirmed reviews ALL

Very convenient. Staff were friendly.

Dear Ms. S., Bonsoir Namaskar! Thank you for your continued loyalty to Accor and for sharing your wonderful feedback with us. We are delighted to know that you had an amazing stay experience with us . At Sofitel Mumbai BKC, we strive to create moments that are not just comfortable, but deeply enriching and your feedback is a beautiful affirmation of this philosophy. We look forward to welcoming you back for creating another memorable experience. Sincèrement, Team Sofitel Mumbai BKC

Customer review rating 5.0/5

Selwyn C. M. Families - Confirmed reviews ALL

My family had an amazing experience at The Sofitel BKC. both the prestige and opera suites were fit for a king! The breakfast in the Pondicherry cafe had outstanding variety and was absolutely delicious The service was exceptional everywhere, and the starters, food and cocktails in the Millesme Lounge were way beyond expectations! The Pool, Steam Sauna and jacuzzi were all world class and better than most I have experienced in Europe and USA. There was nice live music provided in the Pondicherry cafe as well as in the tandoori restaurant

Dear Mr. M., Bonsoir Namaskar! Thank you for sharing such a wonderful and detailed review of your experience at Sofitel Mumbai BKC. It was truly a pleasure to have you and your family with us, and we are delighted to know that you enjoyed your stay, enjoyable dining experience at Pondicherry Café, along with the culinary offerings and cocktails at Millésime Lounge, exceeded your expectations. Your kind words about our exceptional service are greatly appreciated and shared your wonderful feedback with our team as well. It is wonderful to know that the live music at Pondicherry Café and our Tandoori restaurant added to the overall ambience and enjoyment of your stay. Thank you once again for your generous appreciation and for choosing Sofitel Mumbai BKC for your family getaway. We look forward to welcoming you and your family back for another memorable and exceptional experience. Sincèrement, Team Sofitel Mumbai BKC

Customer review rating 5.0/5

Anugya S. Business - Confirmed reviews ALL

Nice spacious rooms and super clean and comfortable

Dear Mr. S., Bonsoir Namaskar! Thank you for your continued loyalty to Accor and for sharing your wonderful feedback with us. We are delighted to know that you had an amazing stay experience with us . Your kind words are truly appreciated and it means a lot to us . At Sofitel Mumbai BKC, we strive to create moments that are not just comfortable, but deeply enriching and your feedback is a beautiful affirmation of this philosophy. We look forward to welcoming you back for creating another memorable experience. Sincèrement, Team Sofitel Mumbai BKC

Customer review rating 5.0/5

Aakash A. Business - Confirmed reviews ALL

Great Experience! Pls get plant based meat - Beyond Meat.

Dear Mr. A., Bonsoir Namaskar! Thank you for sharing your wonderful feedback with us. We are delighted to know that you had a pleasant stay experience with us . However, we sincerely apologies that certain aspects of your experience did not fully meet your expectations. Your satisfaction is of utmost importance to us, and we are disappointed to know that we fell short. We noticed that you rated your experience as low with regard to the Breakfast , team , WIFI and Sustainability . We truly value your feedback and have noted your comments with food preferences to ensure you an enhanced and seamless experience in future visits. We hope to have the opportunity to welcome you back to our hotel and provide you with an enhanced and memorable stay experience. Sincèrement, Team Sofitel Mumbai BKC

Customer review rating 2.0/5

Vishal A. K. Business - Confirmed reviews ALL

No complaints for the stay. The temperature was little lower for my comfort and too cold.

Dear Mr. K., Bonsoir Namaskar! Thank you for sharing your wonderful feedback with us. We are delighted to know that you had a pleasant stay experience with us . However, we sincerely apologies that certain aspects of your experience did not fully meet your expectations. Your satisfaction is of utmost importance to us, and we are disappointed to know that we fell short. We noticed that you rated your experience as neutral. we would truly appreciate it if you could share more detailed feedback about these aspects of your stay. Your insights will help us better understand what went wrong and enable us to take the necessary steps to improve our services. We look forward to hearing from you and sincerely hope to have the opportunity to welcome you back to our hotel and provide you with an enhanced and seamless stay experience. Sincèrement, Team Sofitel Mumbai BKC

Customer review rating 0.5/5

Mohit A. Solo - Confirmed reviews ALL

I was clearly discriminated against during my stay at Sofitel. From the moment I checked in, I did not feel welcome. I was simply handed my keycard and left to figure everything out on my own — no orientation, no assistance, nothing. What made this especially disappointing was watching another (non-Indian) guest being personally escorted by staff and briefed on the hotel’s facilities and amenities, while I received none of that courtesy. The contrast in treatment was unmistakable. I would not stay here again and would not recommend this hotel to others.

Dear Mr. A., Bonsoir Namaskar! Thank you for sharing your feedback with us. We are sincerely sorry to know that you felt unwelcome and, most importantly, that you experienced a difference in the level of service extended to you during your stay. We truly value your feedback and fully understand how such an experience could leave you feeling disappointed and uncomfortable. This is certainly not the impression we wish to create for any of our guests, and we regret that we did not provide you with the warm and attentive welcome you deserved. Please be assured that we have shared your valuable feedback with the concerned team and will take the necessary measures to ensure you enjoy a more enhanced, seamless, and welcoming experience during your future stays with us. Once again, we sincerely apologize for the inconvenience caused to you and hope to have an another opportunity to welcome you back and provide you with an enhanced stay experience. Sincèrement, Team Sofitel Mumbai BKC

Customer review rating 5.0/5

Rohan H. Business - Confirmed reviews ALL

Excellent

Dear Mr. H., Bonsoir Namaskar! Thank you for sharing your wonderful feedback with us. We are delighted to know that you had an amazing stay experience with us . At Sofitel Mumbai BKC, we strive to create moments that are not just comfortable, but deeply enriching and your feedback is a beautiful affirmation of this philosophy. We look forward to welcoming you back for creating another memorable experience. Sincèrement, Team Sofitel Mumbai BKC

Customer review rating 4.5/5

Ankur K. Business - Confirmed reviews ALL

Cosy comfortable room

Dear Mr. K., Bonsoir Namaskar! Thank you for your continued loyalty to Accor and for sharing your wonderful feedback with us. We are delighted to know that you had an amazing stay experience with us . At Sofitel Mumbai BKC, we strive to create moments that are not just comfortable, but deeply enriching and your feedback is a beautiful affirmation of this philosophy. We look forward to welcoming you back for creating another memorable experience. Sincèrement, Team Sofitel Mumbai BKC

Customer review rating 4.5/5

Raju H. Families - Confirmed reviews ALL

Very nice experience, good property, excellent location and good service

Dear Mr. H., Bonsoir Namaskar! Thank you for sharing your wonderful feedback with us. We are delighted to know that you had an amazing stay experience with us . However, we sincerely apologies that your experience did not fully meet your expectations. Your satisfaction is of utmost importance to us, and we are disappointed to know that we fell short. We noticed that you rated your experience as low with regard to the arrival experience. We would truly appreciate it if you could share more detailed feedback about these aspects of your stay. Your insights will help us better understand what went wrong and enable us to take the necessary steps to improve our services. We look forward to hearing from you and sincerely hope to have the opportunity to welcome you back to our hotel and provide you with an enhanced and seamless stay experience. Sincèrement, Team Sofitel Mumbai BKC

Customer review rating 5.0/5

Kareem K. Friends - Confirmed reviews ALL

It was very amazing experience.

Dear Mr. K., Bonjour Namaskar! Thank you for sharing your wonderful feedback with us. We are delighted to know that you had an amazing stay experience with us . However, we sincerely apologies that your experience did not fully meet your expectations with regard to the departure experience . We truly value your feedback and have duly noted your comments. We will ensure that you have an enhanced and seamless stay experience in the future. We look forward to welcoming you back and creating memorable stay experience. Sincèrement, Team Sofitel Mumbai BKC

Customer review rating 5.0/5

Deepali S. Families - Confirmed reviews ALL

Great hospitality! Great stay! Thanks to the entire team.

Dear Ms. S., Bonjour Namaskar! Thank you for choosing to stay with us and for sharing your wonderful feedback. It is truly a pleasure to know that you had a pleasant stay and that our team made your experience truly special and memorable. Your kind words and appreciation are truly valued .We look forward to welcoming you back and creating another memorable dining experience for you. Sincèrement, Team Sofitel Mumbai BKC

Other web-users rate our hotel

  • 842 reviews 9.6/10 Location
  • 1,612 reviews 8.7/10 Room
  • 5,447 reviews 9.5/10 Service
  • 29 reviews 6.2/10 WiFi
  • 2,799 reviews 9.5/10 Food
  • 1,250 reviews 9.7/10 Breakfast
  • 1,183 reviews 9.4/10 Vibe
  • 651 reviews 8.5/10 Amenities

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