Sofitel Mumbai BKC 5 stars

Customer review rating (ALL Rating) 4.4/5 2,358 reviews

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Description

Hotel extras

  • Within five minutes walking distance of the US Consulate & Jio World Convention Centre

  • Enjoy luxurious facilities with Club Millésime rooms including airport transfers & Club access

  • Furry friends are welcome. Kindly contact reservations for terms and conditions.

  • Nine banqueting venues & meeting spaces, with high-tech facilities and indoor/outdoor options

  • Five multi-cuisine extravagant options to choose from with our award-winning restaurants & bar

Our accommodation(s)

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Hotel location

Sofitel Mumbai BKC

C 57 Bandra Kurla Complex, Bandra East, Maharashtra
400 051 MUMBAI
India

GPS:19.0675, 72.868611

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,358 reviews

Customer review rating 4.5/5

Antoinette R. Business - Confirmed reviews ALL

Beautiful vibe and decore

Bonsoir Valued Guest, Thank you for taking the time to share your feedback with us. We are delighted to learn that you enjoyed our prime location and found it amazing. We strive to provide the best experience for our guests, so we are glad that we could exceed your expectations. At Sofitel Mumbai BKC, we always prioritize comfort and convenience. Thank you again and looking forward to welcoming you back soon! Merci! Sincerement, Simran Nawani Assistant Guest Experience Manager Sofitel Mumbai BKC

Customer review rating 3.5/5

Christopher B. Business - Confirmed reviews ALL

Hotel location was convenient to/from the airport and for business meetings. Area is lively with easy walking to restaurants.

Bonsoir Valued Guest, I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies. We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we would take the necessary corrective actions to ensure the lapses you experienced do not reoccur. At Sofitel, it is our constant endeavor to offer our discerning guests, luxury experiences through our commitment to quality service; therefore, your feedback is very important to us. We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique. Merci! Sincerement, Simran Nawani Assistant Guest Experience Manager Sofitel Mumbai BKC

Customer review rating 5.0/5

Mario F. Business - Confirmed reviews ALL

The food was amazing and the client service is top notch.

Bonsoir Valued Guest, Thank you for taking the time to share your feedback with us. We are delighted to learn that you enjoyed our prime location and found it amazing. We strive to provide the best experience for our guests, so we are glad that we could exceed your expectations. At Sofitel Mumbai BKC, we always prioritize comfort and convenience. Thank you again and looking forward to welcoming you back soon! Merci! Sincerement, Simran Nawani Assistant Guest Experience Manager Sofitel Mumbai BKC

Customer review rating 5.0/5

Karan D. Couples - Confirmed reviews ALL

My recent stay at Sofitel Mumbai BKC began on an absolutely wonderful note, thanks to an exceptional check-in experience. I would especially like to appreciate Chaitali Thorat, who truly went above and beyond to make my stay memorable. A day before my arrival, Chaitali thoughtfully reached out to me to ensure everything was perfectly arranged for my check-in. This proactive gesture was incredibly impressive and immediately reflected the high standard of hospitality the hotel prides itself on. When I arrived, the welcome was warm, smooth, and very professional. Chaitali handled everything with such grace, attention to detail, and genuine care that the entire experience felt personal rather than routine. It is rare to see someone take such initiative simply to make a guest feel valued and comfortable. Moments like these truly define exceptional hospitality. A sincere thank you to Chaitali for her kindness, professionalism, and dedication she made the beginning of my stay at Sofitel truly special.

Bonsoir Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback, and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for every day. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Simran Nawani Assistant Guest Experience Manager Sofitel Mumbai BKC

Customer review rating 4.5/5

Aylliath J. Business - Confirmed reviews ALL

Excellent service and good amenities

Bonsoir Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback, and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for every day. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Simran Nawani Assistant Guest Experience Manager Sofitel Mumbai BKC

Other web-users rate our hotel

  • 950 reviews 9.5/10 Location
  • 1,855 reviews 8.6/10 Room
  • 5,941 reviews 9.5/10 Service
  • 36 reviews 6.4/10 WiFi
  • 3,046 reviews 9.4/10 Food
  • 1,303 reviews 9.4/10 Vibe
  • 1,114 reviews 9.6/10 Breakfast
  • 780 reviews 8.5/10 Amenities

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