ibis Thane 3 stars

Customer review rating (ALL Rating) 4.0/5 994 reviews

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Description

Hotel extras

  • Close proximity to Wagle Estate

  • 5 minute drive from Viviana Mall

  • State-of-the-art meeting rooms

  • Access to OTT channels

  • Mini Library

Our accommodation(s)

Hotel location

ibis Thane

Plot - 02 Pokhran Road No 1, Thane West, .
400606 MUMBAI
India

GPS:19.2080131027, 72.9640476544

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE IT

Our Spice It restaurant and bar, offers you a unique opportunity to explore Indian, Oriental and European spices - Create your own combination and watch our chefs prepare it in front of you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  994 reviews

Customer review rating 3.5/5

Dhruv A. Business - Confirmed reviews ALL

Amazing location, clean and comfortable rooms with all the amenities. But restaurant was really crowded. Moreover, reserving tables made more difficult to find place to eat. Food quality and taste was good with ample variety, but dining area not good

Dear Dhruv, Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the comfort of our rooms and the quality of our food. However, we regret that the dining experience did not meet your expectations due to congestion in the restaurant area. Best Regards, Varsha Kode Director Guest Services

Customer review rating 5.0/5

Narendra B. Business - Confirmed reviews ALL

All good and excellent

Dear Narendra, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you had an excellent experience at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best Regards, Varsha Kode Director Guest Services

Customer review rating 4.0/5

Meghna H. Solo - Confirmed reviews ALL

I've been staying at Ibis Thane for the past 3-4 times that I've visited India. It's located very nicely on Pokhran Road 1. I find the rooms very well-equipped and comfortable. The staff is polite, but I must say the service is very slow. Every time I needed something and called the reception, I've had to call 3 times to finally get it because the staff would say they'd send it and there'd be nothing for 20min. The staff needs a bit of training in responding with urgency. That said, it's still a great place to stay at if you're looking for accommodation in Thane.

Dear Meghna, Thank you for your kind words regarding your comfortable stays at ibis Thane. It is encouraging to hear that you appreciate our location and the well-equipped rooms. Your feedback about the service speed is valued, and I apologize for the inconvenience you encountered with the response time from our team. While our staff is committed to providing quality service, your experience indicates that there is room for improvement in their responsiveness. We recognize the importance of timely service and will work towards enhancing staff training to ensure a more efficient experience for our guests. We are delighted that you consider us a great place to stay in Thane and hope to welcome you back soon for an even better experience. Best Regards, Varsha Kode Director Guest Services

Customer review rating 5.0/5

Rabdeep R. Friends - Confirmed reviews ALL

Stayed for a night. Opted for breakfast and was not disappointed at all. Room was small but very practical for 2 adults

Dear Rabdeep, Thank you for your positive feedback. We are pleased to hear that you enjoyed our convenient location and breakfast offerings. We strive to provide practical accommodations for all our guests, and it is gratifying to know that your stay met your expectations. Best regards, Varsha Kode Director Guest services

Customer review rating 3.5/5

Nitin K. Business - Confirmed reviews ALL

Every thing is good but the soap for bathing and hadwash smell is not at all good do not feel like using it Also cloth slipper are required in the room

Dear Nitin , Thank you for sharing your feedback regarding your recent stay. I am pleased to hear that you found many aspects of our hotel satisfactory. However, I regret that the quality of the soap and the absence of cloth slippers did not meet your expectations. Your comments will be shared with our housekeeping team for their review. We appreciate your input, as it helps us enhance our guest experience. Best Regards, Varsha Kode Director Guest Services

Other web-users rate our hotel

  • 311 reviews 9.6/10 Location
  • 795 reviews 6.1/10 Room
  • 2,511 reviews 8.9/10 Service
  • 16 reviews 6.1/10 WiFi
  • 1,369 reviews 8.7/10 Food
  • 418 reviews 9.7/10 Vibe
  • 417 reviews 8.8/10 Breakfast
  • 376 reviews 7.7/10 Cleanliness

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