ibis Thane

Customer review rating (ALL Rating) 4.0/5 847 reviews

Best price
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Plot - 02 Pokhran Road No 1, Thane West, ., 400606 MUMBAI, India

Description

Hotel extras

  • Close proximity to Wagle Estate

  • 5 minute drive from Viviana Mall

  • State-of-the-art meeting rooms

  • Access to OTT channels

  • Mini Library

Our accommodation(s)

Hotel location

ibis Thane

Plot - 02 Pokhran Road No 1, Thane West, .
400606 MUMBAI
India

GPS:19.2080131027, 72.9640476544

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE IT

Our Spice It restaurant and bar, offers you a unique opportunity to explore Indian, Oriental and European spices - Create your own combination and watch our chefs prepare it in front of you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  847 reviews

Good

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Good and pleasant

Dear Dan, Thank you for choosing us and appreciating our services. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, With Regards, Priyanka Pandey Operations Manager

Well Located

Customer review rating 5.0/5

Vijayanand P. Families - Confirmed reviews ALL

Every thing was good, only room size was small.

Dear Maitri, We appreciate your comments regarding your stay at the ibis Thane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, With Regards, Priyanka Pandey Operations Manager

Customer review rating 1.5/5

Murali Business - Confirmed reviews ALL

- Unclean towels (had to replace which had brown blood like stains), - no iron board (had to wait for 2 hours after calling 5 times) - Average food options - Average breakfast buffet

Dear Murali, Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay and we deeply regret that your experience did not meet the high standards we aim to provide. We take cleanliness very seriously, and we will investigate the situation with the towels to ensure this does not happen again. Additionally, we apologize for the delay in providing an iron board and will work to improve our response time to requests. We're also sorry to hear that the food options and breakfast buffet did not meet your expectations, and we'll review these areas to enhance the overall guest experience. We appreciate your feedback and we hope to have the opportunity to make it right during your next stay. Sincerely, With Regards, Priyanka Pandey Operations Manager

I faced problem

Customer review rating 3.0/5

Shirin S. Solo - Confirmed reviews ALL

the staff has not brief about any facilities at the hotel

Dear Shireen, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you faced during your stay. It's disappointing to hear that our team did not properly brief you on the facilities available at the hotel. We understand how important it is to be fully informed to make your stay as comfortable as possible. We will address this with our staff to ensure that all guests are provided with a comprehensive overview of our amenities upon arrival. Your feedback is invaluable, and we hope to have the opportunity to welcome you back and provide you with a more seamless experience in the future. Sincerely, With Regards, Priyanka Pandey Operations Manager

Excellent

Customer review rating 5.0/5

Rishi J. Business - Confirmed reviews ALL

Top notch hotel with spotless cleam room. Staff well trained and the checkin/check out was seamless. Will surely return back to Ibis Thane on forthcoming trip to Mumbai

Dear Rishi, Thank you for taking the time to share your wonderful feedback! We are thrilled to hear that you had a top-notch experience with us at ibis Thane. It is great to know that you found our rooms spotless, the staff well-trained, and that the check-in/check-out process was seamless. Your kind words truly motivate our team to continue delivering excellent service. We are looking forward to welcoming you back on your next trip to Mumbai. Should you need any assistance with your future stay, please don't hesitate to reach out to us. Sincerely, With Regards, Priyanka Pandey Operations Manager

Other web-users rate our hotel

  • 296 reviews 9.3/10 Location
  • 697 reviews 6.7/10 Room
  • 2,008 reviews 8.9/10 Service
  • 27 reviews 7/10 WiFi
  • 1,174 reviews 8.7/10 Food
  • 344 reviews 9.6/10 Vibe
  • 314 reviews 8.6/10 Cleanliness
  • 279 reviews 2.2/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.