ibis Thane

Customer review rating (ALL Rating) 4.0/5 992 reviews

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Description

Hotel extras

  • Close proximity to Wagle Estate

  • 5 minute drive from Viviana Mall

  • State-of-the-art meeting rooms

  • Access to OTT channels

  • Mini Library

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Thane

Plot - 02 Pokhran Road No 1, Thane West, .
400606 MUMBAI
India

GPS:19.2080131027, 72.9640476544

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE IT

Our Spice It restaurant and bar, offers you a unique opportunity to explore Indian, Oriental and European spices - Create your own combination and watch our chefs prepare it in front of you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  992 reviews

Customer review rating 1.0/5

Nitesh T. Business - Confirmed reviews ALL

Dear Nitesh, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Varsha Kode Director Guest Services

Customer review rating 4.5/5

Baljit S. Business - Confirmed reviews ALL

Dear Baljit, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Varsha kode Director Guest services

Customer review rating 3.0/5

Daniel O. Couples - Confirmed reviews ALL

Dear Daniel, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Varsha Kode Director Guest Services

Customer review rating 4.5/5

Shrikant J. Business - Confirmed reviews ALL

Dear Shrikant J., We very much appreciate your comments regarding your stay at the ibis Thane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varsha Kode Director Guest Services

Customer review rating 1.0/5

Vishnu A. Business - Confirmed reviews ALL

Dear Vishnu, Thank you for taking the time to tell us about your experience at the ibis Thane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varsha Kode Director Guest Services

Other web-users rate our hotel

  • 339 reviews 9.5/10 Location
  • 827 reviews 6.5/10 Room
  • 2,380 reviews 9/10 Service
  • 30 reviews 6.1/10 WiFi
  • 1,330 reviews 8.7/10 Food
  • 389 reviews 9.5/10 Vibe
  • 388 reviews 8.4/10 Cleanliness
  • 341 reviews 1.8/10 Comfort

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