ibis Thane

Customer review rating (ALL Rating) 4.1/5 504 reviews

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Description

Hotel extras

  • Close proximity to Wagle Estate

  • 5 minute drive from Viviana Mall

  • State-of-the-art meeting rooms

  • Access to OTT channels

  • Mini Library

Our accommodation(s)

Hotel location

ibis Thane

Plot - 02 Pokhran Road No 1, Thane West, .
400606 MUMBAI
India

GPS:19.2080131027, 72.9640476544

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE IT

Our Spice It restaurant and bar, offers you a unique opportunity to explore Indian, Oriental and European spices - Create your own combination and watch our chefs prepare it in front of you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  504 reviews

Good location, very friendly staff, service is good

Customer review rating 4.5/5

Edil Business - Confirmed reviews ALL

Hotel has a good location, there are cafes and shops nearby. Staff is very friendly and always ready to help. Rooms are tidy and clean, I like green eco concept of the hotel.

Dear Edil, Thank you for choosing us for your stay and appreciating our services. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, With Regards, Priyanka Pandey Operations Manager

Courteous staff

Customer review rating 4.0/5

Sudhakar P. Solo - Confirmed reviews ALL

Overall I had a good stay at IBIS, Thane. It is worth recommending to friends and relatives.

Dear Sudhakar, Thank you for choosing us for your stay in Thane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, With Regards, Priyanka Pandey Operations Manager

THE BEST

Customer review rating 5.0/5

M. Friends - Confirmed reviews ALL

We LOVED our stay at Ibis Thane. I hope to stay again soon!

Dear Chloe, We appreciate your comments regarding your stay at the ibis Thane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, With Regards, Priyanka Pandey Operations Manager

Well

Customer review rating 5.0/5

Ashok B. S. Solo - Confirmed reviews ALL

I always preferred ibis, nice stay, nice service. Best for everything. Food too good 👌🙏

Dear Ashok, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fantastic stay with us at ibis. Our team works hard to ensure that every guest has a pleasant experience, so it's incredibly rewarding to receive such positive comments about our service and facilities. We're delighted that you enjoyed our food as well – we strive to offer delicious and satisfying options for all our guests. Your kind words mean a lot to us, and we look forward to welcoming you back for another excellent stay in the future. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. Sincerely, With Regards, Priyanka Pandey Operations Manager

Generally okay but won’t be my top choice if revisit this city

Customer review rating 2.5/5

Credy C. Business - Confirmed reviews ALL

My room (Rm701) is right underneath the hotel gym room and i was not informed upon check-in. In every late night and early morning i have experienced heavy metal equipment dropped on my room ceiling and affected my sleeping quality. My suggestion is this room has the least priority to give out unless the hotel is full and inform the customer to maintain our expectation.

Dear MAN LEUNG CREDY C., Thank you for sharing your feedback with us, and please accept our sincere apologies for the inconvenience you experienced during your stay with us. We regret to learn that your sleep quality was impacted due to the noise from the gym located above your room. Your comments regarding the room allocation process is duly noted and we apologize for any oversight on our part. Rest assured, we will address this matter with our team to ensure that such incidents are prevented in the future. We appreciate your suggestion regarding prioritizing room assignments and informing guests accordingly. This is indeed valuable feedback, and we will take it into consideration to enhance our services and meet our guests' expectations more effectively. Once again, we apologize for any discomfort caused and thank you for bringing this matter to our attention. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience in the future. Sincerely, With Regards, Priyanka Pandey Operations Manager

Other web-users rate our hotel

  • 172 reviews 9.1/10 Location
  • 423 reviews 6.8/10 Room
  • 1,020 reviews 9/10 Service
  • 20 reviews 7.9/10 WiFi
  • 647 reviews 9/10 Food
  • 208 reviews 9.7/10 Vibe
  • 205 reviews 9/10 Cleanliness
  • 174 reviews 2/10 Comfort

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