ibis Thane 3 stars

Customer review rating (ALL Rating) 4.0/5 976 reviews

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Plot - 02 Pokhran Road No 1, Thane West, ., 400606 MUMBAI, India

Description

Hotel extras

  • Close proximity to Wagle Estate

  • 5 minute drive from Viviana Mall

  • State-of-the-art meeting rooms

  • Access to OTT channels

  • Mini Library

Our accommodation(s)

Hotel location

ibis Thane

Plot - 02 Pokhran Road No 1, Thane West, .
400606 MUMBAI
India

GPS:19.2080131027, 72.9640476544

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE IT

Our Spice It restaurant and bar, offers you a unique opportunity to explore Indian, Oriental and European spices - Create your own combination and watch our chefs prepare it in front of you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  976 reviews

Customer review rating 5.0/5

Vikas C. Couples - Confirmed reviews ALL

It was one of the best experience every thing was best from starting to end. The checkin procedure was smooth the room was comfortable and fantastic and at the time of check out the checkout process was also so smooth. Keep it up keep going looking forward to come again.

Dear Vikas, Thank you for your kind feedback regarding your recent stay at ibis Thane. We are delighted to hear that your experience was exceptional from the moment you arrived to when you checked out. It is wonderful to know that you found our check-in and check-out procedures efficient and appreciated the comfort of your room. Your encouragement to maintain our standards is greatly valued, and we look forward to welcoming you back in the future for another memorable stay. Sincerely, Varsha Kode Director Guest Services

Customer review rating 1.5/5

Choon B. G. Business - Confirmed reviews ALL

I booked the hotel for 2 double bed room at Sep-25 through accor apps (booking references PRQSDJSJ). When we reached on 24Nov, the front desk staff said they have only left 2 single bed room and requested us to stay for 1 night and will drop a message to her colleagues on morning shift to change the room with double bed for us. On next day(25 Nov), when we approach the front desk again, the assistant manager mentioned not received such information on night shift and requested us to stay for another night.

Dear Choon, Thank you for taking the time to share your experience. I sincerely apologize for the inconvenience you encountered regarding your room reservation. It is our priority to ensure that our guests receive the accommodations they expect upon arrival, and I regret that we fell short in this instance due to an overbooking situation. I appreciate your understanding as our team worked to resolve the issue, and I regret any miscommunication that occurred between shifts. Your feedback is valuable, and I will ensure that it is addressed with our staff to prevent similar occurrences in the future. Thank you for your patience, and we hope to have the opportunity to welcome you back. Best regards, Varsha Kode Director Guest Services

Customer review rating 4.5/5

Rajesh P. Families - Confirmed reviews ALL

Good service

Dear Rajesh , Thank you for your kind words regarding our location and service. We are pleased to know that your experience at ibis Thane met your expectations. Your feedback is greatly appreciated, and we hope to welcome you back soon. Best regards, Varsha Kode Director Guest Services

Customer review rating 5.0/5

Patricia N. Solo - Confirmed reviews ALL

I was planning on leaving this hotel to go to spend time in Colaba, twice and both times cancelled because I loved it so much here because of your wonderful wonderful staff. Varsha Kode bent over backwards to be of help. She is so brilliantly professional and friendly and approachable which is EXACTLY what you want with someone who is one of the first people you deal with. Your AMAZING chef Dipesh created the most amazing meals for me as my diet is very specific. As far as I’m concerned, he’s one of the best chefs ever and I eat at extremely upmarket restaurants in London and New York. Just as good as Gordon Ramsey. The waiter Phillip couldn’t have been friendlier or more accommodating. Always smiling. Always there to see if I wanted anything else and Rohil made extraordinary designs with my bath towels towels. When I sent pictures to my artist friend in London, she asked if he was Japanese as the creations were so fabulous. I just loved being at this and this will DEFINITELY be where I come to stay again. I do hope your extraordinary staff are really appreciated by your company because THEY are the reason I’ll be coming back.

Customer review rating 2.0/5

Anil S. V. K. Business - Confirmed reviews ALL

Too worst in terms of bath. Irregular water flow fluctuation & Hot / Cold water as well. It was hell for bath and hand wash as well. Bed / cot has irritating sound as and when any movement on bed. Stay was blocked for 4 days but didnt accept to check out early untill mail sent. No where in other hotels this process.

Other web-users rate our hotel

  • 335 reviews 9.4/10 Location
  • 808 reviews 6.5/10 Room
  • 2,544 reviews 9/10 Service
  • 21 reviews 6.5/10 WiFi
  • 1,395 reviews 8.5/10 Food
  • 421 reviews 9.6/10 Vibe
  • 399 reviews 8.7/10 Breakfast
  • 378 reviews 8.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.