Novotel Mumbai Juhu Beach Hotel 0 star

TripAdvisor rating 3.5/5 2,563 reviews
Novotel Mumbai Juhu Beach
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+ 23 Services
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Room 1

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Hotel extras

  • 20 mins from Airport, Beachfront hotel in Juhu overlooking Arabian Sea

  • Gada da Vida - Chic sea lounge overlooking the sea

  • Fitness Centre and outdoor swimming pool to soak yourself in the sun

  • Premier Rooms - lounge access with free cocktails for 2 hours and airport transfers free.

  • Experience newly renovated rooms with modern decor

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 5 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Mumbai Juhu Beach

Balraj Sahani Marg
Juhu Beach
400 049
mumbai
india

Tel: +912266934444

Fax: (+91)22/66934455

Contact email

Check-in from 15h00

Check out up to 12h00

  • JUHU BUS STOP, 500M, 5 MINS :  

  • DN NAGAR METRO, 3 KM :  

  • By plane

    CHHATRAPATI SHIVAJI INTL AIRPORT At 8km / 4.97 miles - Shuttle paying

  • By plane

    DOMESTIC AIRPORT At 5.5km / 3.42 miles - Shuttle paying

  • By helicopter

    JUHU AERODROME, 10 MINS At 2.5km / 1.55 miles

  • By car

    COLABA, GATEWAY OF INDIA At 28km / 17.4 miles

  • By car

    MARINE DRIVE At 28km / 17.4 miles

  • By car

    WESTERN EXPRESS HIGHWAY At 4.5km / 2.8 miles

  • By train

    VILE PARLE STATION At 2.3km / 1.43 miles

GPS :19.108683, 72.824364

Our accommodations

Hotel offers 203 modern and spacious well rooms and suites with backdrops of Mumbai city. Book ocean view rooms to enjoy view of the Arabian sea. Room features, mini-bar, shower cubicle, bathroom amenities, free WiFi and working desk. Premier rooms and Suites offer access to Premier lounge with complimentary cocktail hours from 6pm to 8pm, airport transfers and 50% discount on laundry.

Superior King Bed City View

  • Max. number of persons: 3
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior Twin Bed City View

  • Max. number of persons: 3
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior King Bed Ocean View

  • Max. number of persons: 3
  • Area: From 29
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior Twin Bed Ocean View

  • Max. number of persons: 3
  • Area: From 29
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Premier King Bed City View, Premier lounge access, Two way Airport Transfers

  • Max. number of persons: 3
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Premier Twin Bed City View, Premier Lounge access, Two way airport transfers

  • Max. number of persons: 3
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Premier King Bed Ocean View, Premier Lounge Access, Two Way Airport Transfer

  • Max. number of persons: 3
  • Area: From 29
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Executive Suite King Bed City View, Premier Lounge Access, Two Way Airport Transfer

  • Max. number of persons: 4
  • Area: From 55
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Executive Suite King Bed Ocean View, Premier Lounge Access, Two Way Airport Transfer

  • Max. number of persons: 4
  • Area: From 55
  • Views: Ocean/Sea view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Royal Suite King Bed Ocean View

  • Max. number of persons: 4
  • Area: From 83
  • Views: Ocean/Sea view, Pool side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Our restaurants and bars

SAMPAN-CHINESE DINING

Type of cuisine: Chinese

A legendary fine dining restaurant, located at the lobby level, serves delicious Chinese cuisine hand-crafted by our chefs.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE-PAN-INDIAN ALL DAY

Type of cuisine: Cafe

Our signature restaurant, serves a mélange of pan-Indian and world cuisines, 24 hrs a day. Located at the lobby level offering a lavish buffet & à-la-carte service, we recommend that you make prior reservations for lunch and dinner.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAGEECHA-INDIAN DINING

Type of cuisine: Regional

Seasonal, terrace restaurant, features the forgotten recipes of ancient India painstakingly created by our chefs as a special, unlimited four course treats by the poolside.

Dinner

18:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OLIO-ITALIAN DINING

Type of cuisine: Italian

Olio means 'oil' in Italian. The name signifies the essence of the restaurant. Our specialty restaurant features live cooking, authentic Italian wood-fired pizza ovens. Located at the lobby level.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PECHE MIGNON

Type of cuisine: French

Juhu's Only French Pâtisserie, presents a lavish array of fresh and vibrantly flavoured pastries, breads with a variety of chocolates that are sure to hit every sweet spot. Located at the lobby level it produces luxurious and whimsical creations

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PREMIER LOUNGE

Photo non contractuelle / Strictly non binding

Enjoy tailored services with exclusive Premier Lounge access: breakfast, unlimited Internet, secretarial services, business center/meeting room use, express check in/out, airport transfers, tea/coffee, and evening cocktails. Upgrade fee applies.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GADDA DA VIDA-CHIC SEA LOUNGE

Photo non contractuelle / Strictly non binding

Relax and enjoy modern contemporary music and a view of the Arabian Sea while sipping a cocktail in this chic sea lounge. Gadda da Vida is located at the lobby level and offers creative food and a wide range of beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 440

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Mumbai Juhu Beach

100% genuine reviews from our guests

Find out more

ALL Rating 3.5/5

4,715 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,563 reviews

Customer review rating 3.5/5

Vipin C. Families - 14/01/2020 Confirmed reviews ALL

1)I had opted for sea view room , but when I checked in it was not full sea view. 2) while booking it was mention that the rooms were the most biggest in mumbai but it was not. 3) Hotel Sun N Sand has specious room on a lesser price .

Writing on behalf of my mother.. Carole d. - Asst. to CEO - Sony Pictures Networks

Customer review rating 3.5/5

Carole D. Families - 13/01/2020 Confirmed reviews ALL

Truly a wonderful weekend. The services were courteous and prompt. Food was awesome.

Dear Guest, We very much appreciate your comments on behalf of Ms. Carole d.. It is always a pleasure to receive positive feedback. I will share this feedback with our team. I am sure it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your Novotel Mumbai Juhu Beach remains your preferred choice at all times. Sincerely, Gorav Arora General Manager

total useless and pathetic service

TripAdvisor rating 3.5/5

284amit Business - 12/01/2020 TripAdvisor review

this hotel is biggest example of bad coordination and pathetic service..the only advantage of hotel is its location on Juhu beach.. in my 3 days stay the room key got deactivated more than 30 time and almost everyone was facing the same problem. ek baar is hotel waley jo committment kar de phir to wo usey bilkul bhi poora nahi kartey..

Dear Guest, Thank you for staying with us and taking the time to share your experience. Your feedback is a matter of concern to me as the standard of service experienced by you is definitely not the kind that we aspire to achieve. I regret the inconvenience you faced as there was an issue with the elevator due to which the key cards weren't getting detected. However the same has been rectified now. I sincerely hope we will have the opportunity to welcome you again and demonstrate the genuine care and high service levels which we strive to provide to our guests. Regards, Gorav Arora General Manager

Fantastic memorable stay !!

Customer review rating 3.5/5

Anonymous Families - 11/01/2020 Confirmed reviews ALL

Extremely happy with the stay and services. I have picked Novotel for the health club mainly and Juhu as it is beach front.

Mr. Suriakant K.

Customer review rating 3.5/5

Mr.s. K. Families - 09/01/2020 Confirmed reviews ALL

We were looked after very well although having Xmas rush at the hotel. Very obliging with any requests for vegetarian food Second time we have stayed in this hotel in 4 years.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. It was a pleasure serving you and we hope to see you back soon. We wish you a delightful new years. Sincerely, Gorav Arora General Manager

It’s was pleasant stay.

Customer review rating 3.5/5

Hanish D. Families - 08/01/2020 Confirmed reviews ALL

Na

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. It was a pleasure serving you and we hope to see you back soon. We wish you a delightful new years. Sincerely, Gorav Arora General Manager

Needs an update

TripAdvisor rating 3.5/5

328andersp Couples - 08/01/2020 TripAdvisor review

Not my best Novotel experience. First the hotel forgot to pick us up at the airport, even as it was included in the booking. I asked them on arrival and check out but I was mostly questioned if I had given them my arrival time. Which I had, it is clearly stated in the booking. I was not offered an apology or compensation. We had to change the room key card twice as it did not work in the elevator. We met other guests with same problem 3 times during our stay. Maybe time to do something about it. Our room was prepared for 1 guest (1 toothbrush, 1 pair of slippers, 1 glas and 1 spoon for the cups. After asking we got another toothbrush the second day. The lounge was ok and the staff for the first 2 days, 1 - 3rd of Jan was very friendly. The cleaning guy, Aksay I think his name was, was good and did his best.

Dear Guest, Thank you for staying with us and for sharing your feedback on TripAdvisor. We are glad to note the good bits of appreciation you shared for Askhay. We will certainly share it with him. Your feedback is a matter of concern to me as the standard of service experienced by you is definitely not the kind that we aspire to achieve. Your feedback has been personally addressed by me with all the seriousness that it deserves to ensure that you will not face a recurrence of this nature again. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Regards, Gorav Arora General Manager

Business Trip

TripAdvisor rating 3.5/5

pdutta2020 Business - 08/01/2020 TripAdvisor review

I have stayed in this hotel for several visits but this time i found the services to be very poor wherein food ordered took half an hr plus to deliver. Secondly options in food were limited andeven a brownie with icecream could not be served. I was stopped multiple times at reception for having a laptop speaker.. I would avoid it for future bookings.

Dear Guest, Thank you for taking the time to share your feedback with us. I am sorry to know that your experience during this stay fell below your expectations. Please accept our sincere apologies for your dissatisfaction. Rest assured we have shared your detailed feedback with the teams to ensure that the same is addressed effectively to avoid such lapses in the future. We truly appreciate your loyalty to us and hope that you will give us the opportunity to serve you better in the future. Regards, Gorav Arora General Manager

Maher

TripAdvisor rating 3.5/5

malawadhi2020 Business - 07/01/2020 TripAdvisor review

One of the best locations in Mumbai they have access to the Beach and awesome View and they made my day really I think all the management for the great hospitality and I wish all the stuff all the best

Dear Guest, It has been our pleasure to welcome you at Novotel Mumbai Juhu Beach and we thank you for sharing feedback about your recent stay with us. Your kind words have been passed on to our teams. This will certainly motivate them to keep up the good work. We look forward to seeing you soon again. Best new year wishes to you and your loved ones. Regards, Gorav Arora General Manager

We came for the pool but the pool was closed

Customer review rating 3.5/5

Nick Families - 06/01/2020 Confirmed reviews ALL

We planned an end to our trip to India with a weekend resting by the pool and Juhu beach. On arrival we were told the pool was closed all weekend. This defeated the purpose of our stay. Nothing was offered by the hotel in the way of recognition of our disappointment.

Dear Mr. Nicholas O., Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gorav Arora, General Manager.

Comfortable stay at this well located Juhu hotel

TripAdvisor rating 3.5/5

Uniquetraveller1 Family - 06/01/2020 TripAdvisor review

Stayed for four nights at this well located Juhu hotel where our rooms were comfortable and we received good service generally. The New Tear’s eve party was a loud outsourced affair with a good vibe and average food. Wish the DJ did a countdown though! Breakfast had a good variety on offer though virtually the same daily. This is a business hotel where everything is functional rather that a hotel with character.

Dear Guest, It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for everyday. My team and I assure you of our best services at all times. We look forward to welcoming you again soon and hope that Novotel Mumbai Juhu Beach remains your preferred hotel at all times. Best wishes of the new year to you and your loved ones. Regards, Gorav Arora General Manager

A great experiemce

Customer review rating 3.5/5

Yeshu P. Families - 05/01/2020 Confirmed reviews ALL

Thanks Ulfat and team for taking great care of us. An amazing property and a very helpful staff.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. The team joins me in thanking you for the appreciation and generous response of our service and facilities offered at our hotel. Your appreciation will encourage us to scale greater heights of excellence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav ARORA General Manager.

Really disappointed

Customer review rating 3.5/5

Ashish S. Families - 03/01/2020 Confirmed reviews ALL

It was all about Novotel collecting money. Have stayed in Novotel all over the world but Novotel Juhu was the worst experience

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will appreciate and happy to connect to know more about your experience and give us the opportunity to better serve you in the near future. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gorav Arora, General Manager.

Terrible Stay - Worst stay so far..

TripAdvisor rating 3.5/5

daraelavia Business - 30/12/2019 TripAdvisor review

Would never recommend and ever stay, I can go on and on for the service provided by this hotel, very unprofessional service. No Laundry Bags in the room, cups not washed, no coffee sachets, laundry not picked after 3 reminders, cockroach in the room, no tables in the coffee shop for breakfast and lousy service.

Dear Guest, Thank you for staying with us and for sharing your feedback on TripAdvisor. Your feedback is a matter of concern to me as the standard of service experienced by you is definitely not the kind that we aspire to achieve. Your feedback has been personally addressed by me with all the seriousness that it deserves to ensure that you will not face a recurrence of this nature again. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Warm regards, Gorav Arora General Manager

Excellent

Customer review rating 3.5/5

Amish M. Couples - 29/12/2019 Confirmed reviews ALL

Really good rooms, food and service

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav ARORA

Mr

Customer review rating 3.5/5

Rohit S. Families - 28/12/2019 Confirmed reviews ALL

An extremely pleasant stay especially the whole array of hotel staff from room cleaning staff (Anjali and team) to kitchen staff chef JP and team to Premier room lounge staff Shankar and team. Every single person has made our stay an extremely pleasant experience especially when it comes to food.. Kind Regards Rohit

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav ARORA

Exemplary service

Customer review rating 3.5/5

Sanjiv S. Solo - 27/12/2019 Confirmed reviews ALL

Exemplary service in particular from the hotel staff especially Ms Poonam Kadam, Ms Harshada Gaikwad, Diego & the front desk. Security was always courteous.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav ARORA

Fabulous location, comfortable stay!

Customer review rating 3.5/5

Rahul S. Solo - 24/12/2019 Confirmed reviews ALL

Great location by the beach, very comfortable rooms.

Dear S., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav ARORA.

Such a good experience and really enjoyed a lot.

Customer review rating 3.5/5

Sagar S. M. Families - 21/12/2019 Confirmed reviews ALL

It was a pleasure staying at Novotel Juhu near Juhu Beach. It is a nice hotel with nice service. Check in process was very quick, All staff are very polite, the breakfast at Square was very good.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora General Manager

A known brand has forgotten hospitality standards

Customer review rating 3.5/5

Anchay S. Solo - 16/12/2019 Confirmed reviews ALL

Dear Team, This was my first time staying at an Accor hotel and I must say, I was happy with my stay, however, there were a few things I'd like to point out: - The shower design needs to be updated - The glass of the shower was dirty and needed cleaning - I was being dictated as to how late I can check-out. To quote, "Sir, you can maximum check-out by 12.30pm". The follow-up call to notify me that I had 5 minutes left wasn't helping the reputation of the Front Office team. - The bartender of GFV needs to learn how to make cocktails. Upon ordering an old-fashioned, I received what I can only describe as Sugar and Whiskey. These aren't Accor standards. - The hotel key card is absolutely useless when it comes to tagging it in the elevator. I had to get 2 new cards and even then it took 6 tries to get it activated. - I understand having guests over is frowned upon but calling me to ask repeatedly if they've left is extremely annoying. - The reception desk however busy needs to answer calls, I would have to call laundry to find out if someone could come and clean the room as no one would answer their phones. Would I come back again? Highly unlikely.

Dear Mr. S., Thank you for sharing the experience of your recent stay at Novotel Mumbai Juhu Beach. It is extremely concerning to read your feedback and please accept my genuine apologies for your understandable disappointment. Allow me assure you, each detail of your experience has been shared with the respective teams for their direct attention to the lapses and for immediate action. My genuine intent is to make an effort to change your perception of the service standards of Novotel Mumbai Juhu Beach, so request you to please afford us another opportunity to serve you better in the future. Sincerely, Gorav Arora General Manager
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