Novotel Mumbai Juhu Beach 5 stars

Customer review rating (ALL Rating) 3.5/5 1,408 reviews

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Novotel Mumbai Juhu Beach - Image 1
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Novotel Mumbai Juhu Beach - Image 4
Balraj Sahani Marg, Juhu Beach, 400 049 MUMBAI, India

Description

Hotel extras

  • A beachfront escape on Juhu Beach overlooking the Arabian Sea, 20mins from the Airport

  • Celebrate special occasions in indoor venues or outdoors by the coastline

  • Enjoy contemporary pet-friendly rooms and an outdoor pool with a stunning sea view.

  • Explore Indian, Pan-Asian and global cuisine across distinctive dining venues

  • Unwind with stunning Arabian Sea views and memorable sunsets

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Twin Bed City View

Photo out of - Superior Twin Bed City View

Modern, Spacious and comfortable 306 Sq. ft. room features two single beds, free WiFi access, 42"LED TV, minibar, laptop compatible safe, iron/iron board, hairdryer, tea/coffee amenities and bathroom amenities.

  • Views:

    City View

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 28 m² / 301 sq ft
  • Bedding 1 x Twin bed(s)
  • Views: City View
See availabilities

Overlooking the Arabian Sea. Modern, Spacious and comfortable 306 Sq. ft. room features one king size bed, free WiFi access, 42"LED TV, minibar, laptop compatible safe, iron/iron board, hairdryer, tea/coffee amenities and bathroom amenities.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Overlooking the Arabian Sea. Modern, Spacious and comfortable 306 Sq. ft. room features two single beds, free WiFi access, 42"LED TV, minibar, laptop compatible safe, iron/iron board, hairdryer, tea/coffee amenities and bathroom amenities.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
See availabilities

Located on higher floor, 312 ft² Premier room includes buffet Breakfast, Complimentary Airport transfers (T1&T2),Premier Lounge with Cocktail Hrs. from 18:00 Hrs. to 20:00 Hrs.

  • Views:

    City View

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
See availabilities

Located on higher floor, 312 ft² Premier room includes buffet Breakfast, Complimentary Airport transfers (T1&T2), Premier Lounge with Cocktail Hrs. from 18:00 Hrs. to 20:00 Hrs.

  • Views:

    City View

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
See availabilities

Located on higher floor, 306 ft² Premier room includes Buffet Breakfast, Complimentary Airport transfers (T1&T2), Premier Lounge with Cocktail Hrs. from 18:00 Hrs. to 20:00 Hrs.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
See availabilities

Suite

Executive Suite King Bed Ocean View Buffet Breakfast, Airport Transfers T1 T2, Premier Lounge.

Photo out of - Executive Suite King Bed Ocean View Buffet Breakfast, Airport Transfers T1 T2, Premier Lounge.

Over looking the Arabian Sea, Spacious 580 Sq.Ft. room, separate living and bedroom includes buffet breakfast, Complimentary Airport transfers (T1&T2), Premier Lounge with Cocktail Hrs. from 18:00 Hrs. to 20:00 Hrs.

  • Views:

    Ocean/Sea view or Pool side

Max. number of persons
4
Area
From 53 m² / 570 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
See availabilities

Suite

Royal Suite King Bed Ocean View Buffet Breakfast, Airport Transfers T1 T2, Premier Lounge.

Photo out of - Royal Suite King Bed Ocean View Buffet Breakfast, Airport Transfers T1 T2, Premier Lounge.

Overlooking the sea with Rajasthani royal décor, the 83 m² Suite offers bathtub and separate shower. Buffet Breakfast, Complimentary Airport transfers (T1&T2), Premier Lounge with Cocktail Hrs. from 18:00 Hrs. to 20:00 Hrs.

  • Views:

    Ocean/Sea view or Pool side

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 83 m² / 893 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
See availabilities

Hotel location

Novotel Mumbai Juhu Beach

Balraj Sahani Marg, Juhu Beach
400 049 MUMBAI
India

GPS:19.108683, 72.824364

Telephone
Fax +91 22 6693 4455
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park
  • 204 rooms
  • One room for people with reduced mobility
  • 24 connecting rooms
  • 164 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Entertainment

  • Disco/Nightclub
  • Karaoke

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed internet Additional charge
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets allowed Additional charge

Catering

4 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

9 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Services for children

  • Video game area
  • Board games available
  • Play area
  • Children''s TV Channels

Well-being

Outdoor Pool Additional charge

  • Outside
  • On site

InBalance by Novotel Additional charge

  • On site
  • Near the property
  • Outdoor parking
  • Private
  • Parking opened 24/7
  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

SAMPAN

Photo out of - SAMPAN

A legendary fine dining restaurant, located at the lobby level, serves delicious Pan-Asian cuisine hand-crafted by our chefs.

Cooking style
Chinese
Capacity
60
Accessibility
Accessible service
Balraj Sahani Marg, Juhu Beach, 400 049 Mumbai, India
Telephone +91 93727 60066
Menu PDF
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Vegetarian menu

A legendary fine dining restaurant, located at the lobby level, serves delicious Pan-Asian cuisine hand-crafted by our chefs.

Journey to Bageecha, a tranquil open-air escape at Novotel Mumbai Juhu Beach, and savor the rich, authentic flavors of regional Indian cuisine. The menu is a masterful celebration of traditional dishes, elevated by enchanting live Ghazals.

Juhu's Only French Pâtisserie, presents a lavish array of fresh and vibrantly flavoured pastries, breads with a variety of chocolates that are sure to hit every sweet spot.

GADDA DA VIDA-CHIC SEA LOUNGE

Photo out of - GADDA DA VIDA-CHIC SEA LOUNGE

Relax and enjoy modern contemporary music and an unbeatable view of the Arabian Sea while sipping a cocktail in this chic sea lounge. Gadda da Vida is located at the lobby level and offers delicious bar bites and expertly crafted drinks.

Bar Type
BAR
Capacity
90
Accessibility
Accessible service
Telephone +91 22 6693 4444
Opening hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard Parcelamento 3x
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Bar Recreation facilites

  • Board games

Snacks facilities

  • Cold snacks
  • Hot snacks

Relax and enjoy modern contemporary music and an unbeatable view of the Arabian Sea while sipping a cocktail in this chic sea lounge. Gadda da Vida is located at the lobby level and offers delicious bar bites and expertly crafted drinks.

Whether it's a lavish breakfast buffet or a quick grab-and-go option, head to The Square for a healthy start to your day.

The Swimming Pool is open from 0700hrs to 2100hrs

Our Fitness Centre has state-of-the-art equipment and is designed to re-energize and revitalize both, your body and mind. With in-house dedicated instructors, we make sure you exercise the right way.

Web wedding facilities are available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  1,408 reviews

Customer review rating 3.0/5

Sanket S. Couples - Confirmed reviews ALL

Dear Sanket Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you enjoyed the view and had an overall positive experience. However, we sincerely apologize for the inconvenience you faced with the air conditioning during your stay. Your comfort is of utmost importance to us, and we regret that this aspect did not meet your expectations. We appreciate your valuable input, which will help us in our ongoing efforts to enhance our services. Thank you once again for your comments. We hope to welcome you back in the future. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 3.5/5

Tushar K. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Kamall J. Families - Confirmed reviews ALL

Dear Kamall, Thank you for sharing your delightful experience at Novotel Mumbai Juhu Beach. We are thrilled to hear that your family stay was memorable and that our location, hospitality, and facilities contributed positively to your visit. It is wonderful to know that you enjoyed your dining experience at Sampan and that our team was able to create a special moment for your son. We take pride in our staff's commitment to providing personalized service, and your kind words will certainly motivate them further. We are also pleased that you found our poolside area and direct beach access to your liking, as they are indeed great spots for relaxation. Your recommendation to other families is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 3.5/5

Vikranth P. Families - Confirmed reviews ALL

Dear Vikranth Thank you for sharing your feedback. We are pleased to hear that you appreciated the care provided by our staff. However, we acknowledge your concerns regarding the condition of our facilities. Your comments are valuable as we continuously strive to enhance our guests' experience. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 4.0/5

Abhijeet D. Families - Confirmed reviews ALL

Dear Abhijeet Thank you for your feedback. We sincerely appreciate your comments regarding our pool and staff. However, I regret to learn about the delays in room service and the misunderstanding concerning the pet food arrangements. Our team strives to ensure all aspects of your stay are pleasant, and your concerns will be noted for further consideration. We hope to enhance your experience in the future. Best Regards, KUNAL SHANKER GENERAL MANAGER

Dear Sanket Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you enjoyed the view and had an overall positive experience. However, we sincerely apologize for the inconvenience you faced with the air conditioning during your stay. Your comfort is of utmost importance to us, and we regret that this aspect did not meet your expectations. We appreciate your valuable input, which will help us in our ongoing efforts to enhance our services. Thank you once again for your comments. We hope to welcome you back in the future. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 3.5/5

Tushar K. Business - Confirmed reviews ALL

I was disappointed with the overall service during my one-night stay at Novotel. The service was far below expectations, particularly in terms of responsiveness and guest assistance. I tried calling housekeeping, room service, and reception multiple times, but nobody answered the calls. Additionally, the AC in my room was not working. It took 4–5 calls before someone finally responded and arranged to change my room. Such a lack of responsiveness and basic service is not what one expects from a reputed hotel like Novotel. I hope the management takes this feedback seriously and improves staff responsiveness and service standards to ensure a better guest experience in the future.

Customer review rating 5.0/5

Kamall J. Families - Confirmed reviews ALL

**A Wonderful Family Stay at Novotel Mumbai Juhu Beach!** We had a fantastic family stay at Novotel Mumbai Juhu Beach from 2nd to 4th October. From the warm hospitality to the beautiful location, everything made our stay truly memorable. One of the highlights was **Sampan, the hotel's Chinese restaurant**, which serves excellent food and has an incredibly friendly and attentive team. A special thanks to the chef and the entire support staff for their kindness and thoughtfulness. They went out of their way to make sushi for my 11-year-old son, which was such a lovely gesture and made the experience extra special for our family. These little personal touches truly make a difference! Another highlight is the lovely poolside area, where you can unwind in the evening while enjoying the stunning beach views. The hotel's direct access to the beach is a huge plus, making it a perfect place to relax and enjoy the sea breeze. Overall, Novotel Mumbai Juhu Beach offers a wonderful combination of great food, beautiful views, a fantastic location, and warm hospitality. We thoroughly enjoyed our stay and would happily recommend this hotel to families looking for a relaxing getaway in Mumbai. **A big thank you to the entire team, especially the wonderful staff at Sampan, for making our stay so special. We look forward to visiting again!**

Dear Kamall, Thank you for sharing your delightful experience at Novotel Mumbai Juhu Beach. We are thrilled to hear that your family stay was memorable and that our location, hospitality, and facilities contributed positively to your visit. It is wonderful to know that you enjoyed your dining experience at Sampan and that our team was able to create a special moment for your son. We take pride in our staff's commitment to providing personalized service, and your kind words will certainly motivate them further. We are also pleased that you found our poolside area and direct beach access to your liking, as they are indeed great spots for relaxation. Your recommendation to other families is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 3.5/5

Vikranth P. Families - Confirmed reviews ALL

The hotel on a whole requires a huge renovation when we are paying such a premium amount we expect international standards in everything not just service The hotel rooms everything looks old

Dear Vikranth Thank you for sharing your feedback. We are pleased to hear that you appreciated the care provided by our staff. However, we acknowledge your concerns regarding the condition of our facilities. Your comments are valuable as we continuously strive to enhance our guests' experience. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 4.0/5

Abhijeet D. Families - Confirmed reviews ALL

Pool was neat and clean, Staff arround pool and at access gate for beach was polite. Reception team was OK OK. Though we were told that PET charges cover the food of PET but we didn't get the food even after request made at Reception.

Dear Abhijeet Thank you for your feedback. We sincerely appreciate your comments regarding our pool and staff. However, I regret to learn about the delays in room service and the misunderstanding concerning the pet food arrangements. Our team strives to ensure all aspects of your stay are pleasant, and your concerns will be noted for further consideration. We hope to enhance your experience in the future. Best Regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 5.0/5

Dinesh R. Solo - Confirmed reviews ALL

great room service dining

Dear Dinesh, Thank you for your kind words regarding our location and room service. We are delighted to hear that you enjoyed your stay with us and appreciate your feedback. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 4.0/5

Atul G. Families - Confirmed reviews ALL

It was a great stay. We requested staff to arrange anniversary decorations and they did it on a very short notice. We are grateful for them.A complementary cake was also provided. Overall a good stay.

Dear Atul, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our team was able to make your anniversary special on such short notice. Your satisfaction is our priority, and we appreciate your feedback. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 5.0/5

Ravi T. Families - Confirmed reviews ALL

Really we enjoyed one day with comportable stay

Dear Ravi Thank you for your kind words. We are delighted to hear that you enjoyed your comfortable stay with us. It is our pleasure to provide a memorable experience for our guests. Best Regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 2.5/5

Vishnu K. Families - Confirmed reviews ALL

Hotel is well located but the service and response at night is very bad the order placed at night wont be fulfilled unless you have the patience to keep calling them, secondly we werr charged over for the order placed from kids menu, we were told food order placed for baby is free but later we were charged

Dear Vishnu Thank you for sharing your feedback regarding your recent stay. We take your comments seriously, and I regret to hear about the challenges you faced with our staff's responsiveness during the night as well as the misunderstanding regarding the children's menu charges. We strive to provide excellent service and clear communication, and your experience will be reviewed internally. Your insights are valuable to us, and we appreciate your understanding. Best Regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 2.5/5

Niloy M. Solo - Confirmed reviews ALL

Definitely not a 5 star standard

Dear Niloy Thank you for your feedback. We regret that your experience did not meet your expectations regarding our property’s maintenance. We strive to uphold high standards and your comments will be taken into consideration for our continuous improvement. Best Regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 1.5/5

Priyank P. Business - Confirmed reviews ALL

Very Disappointing Experience at Novotel I had a very disappointing experience during my stay at Novotel. I had specifically booked a king-size bed, but the room had two twin mattresses joined together. This made the bed uncomfortable for sleeping, as there was a noticeable gap/unevenness between the mattresses. I informed the hotel staff about the issue, but unfortunately, I did not receive a proper response or immediate assistance. After waiting for around 30 minutes, they finally changed my room. The electric kettle was not working, and although I contacted reception and requested a replacement, nobody came to check or replace it. Unfortunately, the problems continued even after changing rooms. I also found that the room remote was not working properly. For a hotel of this standard, I expected much better service, room maintenance, and prompt response from the staff. The overall experience was extremely disappointing. I booked a 5-star hotel expecting 5-star service, but based on my experience, it felt closer to a 1-star experience. I hope the management takes this feedback seriously and improves the room inspection, maintenance, and guest-service response.

Dear Priyank We sincerely apologize for the disappointing experience you had during your stay. We regret the inconvenience caused by the room, bed arrangement, and maintenance issues, as well as the delay in responding to your requests. Your feedback has been shared with the relevant teams, and we will take the necessary steps to improve our room inspections and guest service. We truly appreciate you bringing these concerns to our attention and hope to have the opportunity to provide you with a much better experience in the future. Best Regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 5.0/5

Anisha S. Families - Confirmed reviews ALL

Nice location with fantastic staff

Dear Anisha Thank you for your kind words regarding your experience at our hotel. We are delighted to hear that you appreciated our location and the service provided by our staff. Your feedback is invaluable to us, and we look forward to welcoming you back in the future. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 5.0/5

Udayan S. Couples - Confirmed reviews ALL

Our one night stay was excellent, Check in and check out were very smooth, we were greeted with a small cake and sweet,very nice gesture, Food at square was very nice, Overall it was a great stay

Dear Udayan Thank you for your wonderful feedback. We are delighted to hear that your stay was enjoyable and that you appreciated the warm welcome and dining experience. Your satisfaction is our priority, and we look forward to hosting you again in the future. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 2.5/5

Rakshit S. Couples - Confirmed reviews ALL

I recently got the Gold Membership and this was my first stay post that. However, I did not receive any of the benefits listed for a Gold Member. No Welcome drink offered, not was I asked or given any room upgrade. I had sent an email for early check-in, didn't get any acknowledgement for that as well. However, room was still provided an hour before the normal checkin time. I was asked for room preferences in an email before my stay however not even a single preference from that was adhered to. Had a disappointed stay, makes us think twice whether the Accor membership is even worth it.

Dear Rakshit Thank you for sharing your feedback regarding your recent stay with us. I am sorry to hear about your experience as a Gold Member and the lack of benefits you anticipated. It is our goal to ensure that all our guests receive the full advantages of their membership, including welcome drinks and room upgrades. I regret that these were not provided to you during your visit. We appreciate your loyalty to Accor and hope you will consider giving us another opportunity to serve you better in the future. Best Regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 3.5/5

Alrich D. Families - Confirmed reviews ALL

Pros: Lunch/dinner/breakfast buffets were excellent in terms of taste and variety Room and housekeeping and dining services and promptness was excellent Cons: Alacarte pricing was way too high. - This needs urgent attention as it makes you review what you need to eat - mainly due to the exorbitant pricing. Have stayed at other 4 star / 5 star hotels as well but found the food pricing way too high here. Minibar options - There needs to be minibar facility offered here so that guests have some options readily available.

Dear Alrich Thank you for your valuable feedback. We are delighted to know you enjoyed our buffets and appreciated the promptness of our service and housekeeping teams. We have noted your concerns regarding the à la carte pricing and minibar facilities and will certainly review these areas with the relevant teams. We look forward to welcoming you back and providing an even better experience. Best Regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 5.0/5

Ravi N. J. Families - Confirmed reviews ALL

My wife and Children (both adults) stayed on the September 26th weekend and we really enjoyed. The superior room facing the sea was a a pleasant experience and the hotel being right being on the beach is another convenience.

Dear Ravi Thank you for your positive feedback regarding your stay at our hotel. We are delighted to hear that you and your family enjoyed the luxury of the superior room and appreciated our beachfront location. Your kind words motivate us to maintain our high standards. Best Regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 3.0/5

Lalit A. Families - Confirmed reviews ALL

Excellent location but too old property

Dear Lalit Thank you for sharing your feedback regarding your recent stay. We appreciate your kind words about our location. However, we understand your concerns regarding the age of our property. Your comments will be taken into consideration as we strive to enhance our guests' experience. Best Regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 4.0/5

Sachin P. X. Couples - Confirmed reviews ALL

The stay was comfortable. We booked a sea facing suite. The view was spectacular. I liked the welcome drink. The breakfast spread was nice and the staff in the restaurant were very responsive and alert. The gym was well equipped with a nice view of the beach. The check in and check out was also quite seamless. Having said that there are some areas of improvement- some bathroom fittings and furniture seem to be old and worn out. The service is slow in terms of requests over calls. Despite the good view, the price of the suite is on the higher side in terms of value. I feel that I wouldn’t have enjoyed the stay had it been for any other room other than sea facing suite.

Dear Sachin Thank you for sharing your detailed feedback. We’re delighted you enjoyed the sea view, breakfast, gym, and attentive restaurant service. We sincerely regret the inconvenience caused by the dated fittings and delays in responding to requests. Your feedback is valuable, and we will certainly work on these areas to improve the overall guest experience. We hope to have the pleasure of welcoming you back for a more seamless stay. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 5.0/5

Nandani G. Families - Confirmed reviews ALL

I would like to specially mention the team members Vinayak, Rakesh, Sujal and Krutik from the restaurant. Super friendly, helpful and really tried to make our experience the best as possible. Thank you so much for your service. Our family loved the stay in Novotel and will definitely return.

Dear Nandani Thank you for your generous feedback regarding your recent stay with us. We are delighted to learn that you found our hotel clean and our personnel friendly and helpful. It is especially gratifying to hear that our restaurant team, contributed positively to your experience. We strive to provide memorable service and are pleased that your family enjoyed their time. We look forward to welcoming you back in the future. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 5.0/5

Ameeta C. Families - Confirmed reviews ALL

Nr. Arman at the time of check in was very helpful. Mr Rakesh in Sampan was smiling and recognised us . Ms Sanika at the time of check out was prompt to settle everything. Above all, when I forgot my phone charger in my room, Mr Indrajeet made all efforts to return it smoothly. Very memorable stay it was.

Dear Ameeta, Thank you for sharing your delightful experience and we are thrilled to hear that your stay was comfortable and pleasant, and that our team members, contributed to making your visit memorable. Your kind words will certainly inspire our staff to continue providing exceptional service. We look forward to welcoming you back for another enjoyable stay. Best regards, KUNAL SHANKER GENERAL MANAGER

Other web-users rate our hotel

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  • 303 reviews 6.6/10 Vibe

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