Novotel Mumbai Juhu Beach

Novotel Mumbai Juhu Beach

Customer review rating (ALL Rating) 4.1/5 485 reviews

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Hotel extras

  • 20 mins from Airport, Beachfront hotel in Juhu overlooking Arabian Sea

  • Gada da Vida - Chic sea lounge overlooking the sea

  • Experience newly renovated rooms with modern decor

  • Pet friendly hotel

  • Hookah is not permitted in the hotel premises

ALLSAFE approved hotel

Hotel location

Novotel Mumbai Juhu Beach

Balraj Sahani Marg, Juhu Beach
400 049 MUMBAI
India

GPS:19.108683, 72.824364

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Hotel offers 203 modern and spacious well rooms and suites with backdrops of Mumbai city. Book ocean view rooms to enjoy view of the Arabian sea. Room features, mini-bar, shower cubicle, bathroom amenities, free WiFi and working desk. Enjoy Complimentary Airport Transfers with Premier room and Suites.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  485 reviews

TripAdvisor Rating  4.0/5  3,312 reviews

RE: Lovely Stay

TripAdvisor rating 5.0/5

643nitind Friends getaway - TripAdvisor review

Compliments to the entire Novotel team on an amazing stay. From the amazing hospitality at breakfast from Sous Chef J.P Envagelist, to Debu in preparation of meals. Hats of to Ganesh in the lounger. Also Praful, Aman, Alwynn and Diego. Keep up the good work

Good hotel

TripAdvisor rating 5.0/5

Anilgeorgeqwee Business - TripAdvisor review

It is nice to visit Novotel.in busy Schedule They help me to fell Comfortable. I like to mention some people from housekeeping Ashok Salvi,chef Nikunj Mistry,Nikhil. I will definitely love to visit again

Feedback

TripAdvisor rating 5.0/5

rewatic Business - TripAdvisor review

Riddhi and Amin are too good with their customers. Very helpful very kind. Thank you so much for your support. Ambience is very good. Especially the pool side area that gives view of beach. Thank you for cooperation.

Dear Rewatic, Namaste from Novotel Mumbai Juhu Beach. Many thanks for sharing your positive experience at our hotel. It is a pleasure to hear that you enjoyed your stay with us. Commitment to excellence and guest satisfaction are our utmost priority and we are glad you were impressed by our team and service. Your kind words of encouragement go a long way in motivating our team to continue to deliver exceptional experience for all our guests. The team is looking forward to welcoming you to another memorable experience in the future. Warm Regards, Gorav Arora General Manager

Very Much

Customer review rating 5.0/5

Yogesh D. T. L. P. D. Families - Confirmed reviews ALL

Dear Novotel Team, Juhu Beach Mumbai, It's an honor to Well come us with your friendly gesture and humbleness.🙏💐 You all as one Novotel Team bring the cultural environment of Hospitality! is the relationship between a guest and a host, wherein the host receives the guest with some amount of goodwill, including the reception and entertainment of guests, visitors, or strangers.💐🙏💞🌏 God Bless Accor Group! and there entire management with all upcoming best endeavours.

Dear Yogesh T., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Failed in several areas

TripAdvisor rating 2.0/5

RunnerAkl Business - TripAdvisor review

I stayed here for 3 nights. Check in was easy and prompt. Sadly the hotel is in the middle of active renovations and what seemed to be some areas that have been closed off for a long time. On the first day the renovations in the room right next to me stopped around 8pm. The next day i called and asked why they had put me in this room. The lady said she'd get back to me. She did not call back but the work stopped a few hours later. On the final day (Sunday) after a few hours of drilling in the room above me (7th floor) I posted a complaint on the hotel app. A manager called and asked if I wanted to move rooms. As I was checking out that day it wasn’t worth it. I’m not sure why they put me in that room. The was no notice on the website as to the hotel being renovated and I was not notified when I checked in. Also frustrated when I left on the Sunday morning to walk along the beach to be told the whole beach was closed. Another missed opportunity for the hotel to inform the guests about this. Other parts of the hotel were closed including the Spa that appeared to be under some legal dispute with the hotel. I had access to the lounge and had great service from Arindam. Thank you. I also spoke to one of the chefs and ate at the buffet. The staff there were very attentive and friendly.

Dear RunnerAKL, Namaste from Novotel Mumbai Juhu Beach. We are sorry to hear that your stay with us was a disappointing experience. We sincerely apologize for the lapse on our part in making your stay a memorable one due to the series of issue you had to face including the allocation of room. We would like to inform you that all your concerns have been duly noted and our team is looking into the same and making the necessary improvement. Please be assured that this is no way a reflection of our standard and service. We trust your experience will not mar your image of our hotel and we do hope you will allow us the opportunity to serve you in future. Please do not hesitate to contact us on +91 9167998961 for any assistance. Warm Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

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Other web-users rate our hotel

  • 472 reviews 9.6/10 Location
  • 977 reviews 6.9/10 Room
  • 1,493 reviews 6.9/10 Service
  • 14 reviews 8.8/10 WiFi
  • 1,034 reviews 8.1/10 Food
  • 417 reviews 8.6/10 Breakfast
  • 309 reviews 4.3/10 Cleanliness
  • 283 reviews 5.9/10 Amenities

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