Novotel Mumbai Juhu Beach Hotel 0 star

Customer review rating 3.5/5 4,756 reviews
Novotel Mumbai Juhu Beach
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+ 23 Services
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Room 1

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Hotel extras

  • 20 mins from Airport, Beachfront hotel in Juhu overlooking Arabian Sea

  • Gada da Vida - Chic sea lounge overlooking the sea

  • Fitness Centre and outdoor swimming pool to soak yourself in the sun

  • Premier Rooms - lounge access with free cocktails for 2 hours and airport transfers free.

  • Experience newly renovated rooms with modern decor

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 5 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Mumbai Juhu Beach

Balraj Sahani Marg
Juhu Beach
400 049
mumbai
india

Tel: +912266934444

Fax: (+91)22/66934455

Contact email

Check-in from 15h00

Check out up to 12h00

  • JUHU BUS STOP, 500M, 5 MINS :  

  • DN NAGAR METRO, 3 KM :  

  • By plane

    CHHATRAPATI SHIVAJI INTL AIRPORT At 8km / 4.97 miles - Shuttle paying

  • By plane

    DOMESTIC AIRPORT At 5.5km / 3.42 miles - Shuttle paying

  • By helicopter

    JUHU AERODROME, 10 MINS At 2.5km / 1.55 miles

  • By car

    COLABA, GATEWAY OF INDIA At 28km / 17.4 miles

  • By car

    MARINE DRIVE At 28km / 17.4 miles

  • By car

    WESTERN EXPRESS HIGHWAY At 4.5km / 2.8 miles

  • By train

    VILE PARLE STATION At 2.3km / 1.43 miles

GPS :19.108683, 72.824364

Our accommodations

Hotel offers 203 modern and spacious well rooms and suites with backdrops of Mumbai city. Book ocean view rooms to enjoy view of the Arabian sea. Room features, mini-bar, shower cubicle, bathroom amenities, free WiFi and working desk. Premier rooms and Suites offer access to Premier lounge with complimentary cocktail hours from 6pm to 8pm, airport transfers and 50% discount on laundry.

Accessible room

Superior King Bed City View

  • Max. number of persons: 3
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior Twin Bed City View

  • Max. number of persons: 3
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior King Bed Ocean View

  • Max. number of persons: 3
  • Area: From 29
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior Twin Bed Ocean View

  • Max. number of persons: 3
  • Area: From 29
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Premier King Bed City View, Premier lounge access, Two way Airport Transfers

  • Max. number of persons: 3
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Premier Twin Bed City View, Premier Lounge access, Two way airport transfers

  • Max. number of persons: 3
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Premier King Bed Ocean View, Premier Lounge Access, Two Way Airport Transfer

  • Max. number of persons: 3
  • Area: From 29
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Executive Suite King Bed City View, Premier Lounge Access, Two Way Airport Transfer

  • Max. number of persons: 4
  • Area: From 55
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Executive Suite King Bed Ocean View, Premier Lounge Access, Two Way Airport Transfer

  • Max. number of persons: 4
  • Area: From 55
  • Views: Ocean/Sea view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Royal Suite King Bed Ocean View

  • Max. number of persons: 4
  • Area: From 83
  • Views: Ocean/Sea view, Pool side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Our restaurants and bars

SAMPAN-CHINESE DINING

Type of cuisine: Chinese

A legendary fine dining restaurant, located at the lobby level, serves delicious Chinese cuisine hand-crafted by our chefs.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE-PAN-INDIAN ALL DAY

Type of cuisine: Cafe

Our signature restaurant, serves a mélange of pan-Indian and world cuisines, 24 hrs a day. Located at the lobby level offering a lavish buffet & à-la-carte service, we recommend that you make prior reservations for lunch and dinner.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAGEECHA-INDIAN DINING

Type of cuisine: Regional

Seasonal, terrace restaurant, features the forgotten recipes of ancient India painstakingly created by our chefs as a special, unlimited four course treats by the poolside.

Dinner

18:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OLIO-ITALIAN DINING

Type of cuisine: Italian

Olio means 'oil' in Italian. The name signifies the essence of the restaurant. Our specialty restaurant features live cooking, authentic Italian wood-fired pizza ovens. Located at the lobby level.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PECHE MIGNON

Type of cuisine: French

Juhu's Only French Pâtisserie, presents a lavish array of fresh and vibrantly flavoured pastries, breads with a variety of chocolates that are sure to hit every sweet spot. Located at the lobby level it produces luxurious and whimsical creations

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PREMIER LOUNGE

Photo non contractuelle / Strictly non binding

Enjoy tailored services with exclusive Premier Lounge access: breakfast, unlimited Internet, secretarial services, business center/meeting room use, express check in/out, airport transfers, tea/coffee, and evening cocktails. Upgrade fee applies.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GADDA DA VIDA-CHIC SEA LOUNGE

Photo non contractuelle / Strictly non binding

Relax and enjoy modern contemporary music and a view of the Arabian Sea while sipping a cocktail in this chic sea lounge. Gadda da Vida is located at the lobby level and offers creative food and a wide range of beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 440

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Mumbai Juhu Beach

100% genuine reviews from our guests

Find out more

ALL Rating 3.5/5

4,756 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,604 reviews

Stay At Novotel Juhu

TripAdvisor rating 3.5/5

sidniyogi Business - 22/02/2020 TripAdvisor review

Overall the hotel is very good but the service was a bit lacking. The location and rooms are excellent. So was the food (as I always find in Novotels). However there were irritants. Batteries were missing in the remote in the room. There was no in-room menu, I had to make 4 calls before I got the menu.

Dear Guest, Thank you very much for taking the time to provide us feedback about your recent stay with us. We are so glad to note your overall appreciative comments of your experience with us.However, please accept our apologies for the inconvenience faced by you due to the unavailability of the in room menu and the remote. We have well addressed these comments with the respective teams to ensure such lapses do not reoccur. Thank you again for sending your feedback about our hotel, and I certainly look forward to the privilege of personally welcoming you back. Regards, Gorav Arora General Manager

Good Location but Average Stay Experience

Customer review rating 3.5/5

Abhishek Friends - 20/02/2020 Confirmed reviews ALL

Hi, I am Le accor member since past 5 years and have stayed in multiple Accor Hotels in india and abroad. Most recent being Fairmont Jaipur prior to my stay at Novotel Juhu Beach. The hotel is located at a prime spot with a great view of the Arabian sea and has the potential to be a great property. I had booked a Ocean view Room through the ALL App and wanted to use my upgrade voucher and was offered the same room at the 5th floor instead of the 4th. My request to be upgraded to a suite was denied on the claim that Novotel Juhu Beach was a mid segment hotel and suite could not be offered as an upgrade. When i offered to pay along with the voucher, I was asked to pay the rack rate for the suite. I didn't escalate this further and stayed in the room i had booked but this was a real poor check in experience. I have been upgraded to a suite multiple times at Novotel Aerocity, Delhi without even requesting for an upgrade and here i was being denied an upgrade inspite of wanting to use an upgrade voucher. I stayed for 3 night and the shower drain in my room was clogged and after each shower the room was flooded. This was repaired after two days despite multiple complaints. I took shower in the gym on the 15th morning because of this. The gym itself is very small and ill-equipped and is one of the most ordinary gyms among all the Accor properties I have stayed at. The spa was under renovation and I was not informed about the same during reservation or later by the hotel. The pool side is nice but lacked basic services. There was no one to take order near the pool and when i approached a hotel staff at the Square, i was asked to wait till 2 PM when Gada Da Vida opens to place my drinks order. Later I managed to get drinks by ordering at Olio, which was a lot of hassle. There were only 3 sun beds at the pool side, which i felt was very low considering the hotel was almost full. Even the Beach access door near the Pool was not opened for us when we wanted to walk on the beach at around 8:45 Pm saying that the Door is closed at 8:30 Pm for security reasons, although a security guard was standing there at all times, which again was very flimsy. The Positives - The Food at all the restaurants was great and the service at the restaurants was prompt. Gada Da Vida was a fabulous way to spend the evenings. The Location of the hotel is great and the beach is clean. The overall experience was although quite disappointing and i would definitely not book Novotel Juhu Beach for future Travels to Mumbai.

Worst Hotel Experience ever

TripAdvisor rating 3.5/5

harmikwilkho 18/02/2020 TripAdvisor review

This was the worst hotel experience ever. Here are my experiences - Food delayed at restaurant for 1 hour + - Bad quality dumplings - Sampan was understaffed and looked like it was run by kids. - I had to leave the hotel, go and find a restaurant to eat. - asked for water in the room, took 1 hr. to get after calling the manager prashant - Room service took 1 hour to just heat my food and give, made me sign a waiver and confirm twice about responsibility for good quality. Had to again call the manager - Housekeeping misplaced our clothes, had to raise a complaint with 3 different people to get an answer and I am still receiving my shorts via courier - mini bar fridge turned off and stopped working on its own, had to be replaced I am going to find out the process to get refunded for such a bad experience. I might also seek legal counsel to know how I can get the right resolution. I am obviously not going to recommend Novotel to anyone and will also cancel my membership. I am very disappointed and feel cheated and hurt.

Comfortable Stay with ease of access

Customer review rating 3.5/5

Sameer S. Business - 17/02/2020 Confirmed reviews ALL

Getting to the Hotel and location is very convenient. Property is extremely well kept and rooms are well maintained. Cheers to all the staff.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora General Manager

Sunil K

Customer review rating 3.5/5

Sunil K. Families - 17/02/2020 Confirmed reviews ALL

Very good experience

Dear Guest, It has been our pleasure to welcome you at Novotel Mumbai Juhu Beach and we thank you for sharing feedback about your recent stay with us. It is our constant endeavor to offer our guest experiences through our commitment to quality team service, and your recognition for our hotel are much appreciated. We look forward to many further opportunities of welcoming you back. Regards, Gorav Arora General Manager

A very well located hotel

Customer review rating 3.5/5

Anjali M. Business - 17/02/2020 Confirmed reviews ALL

I had heard a lot about the breakfast at Novotel, but i was a bit disappointed, as the dining room was so packed there was no room to sit. In addition the lighting in the room was poor hence no justice done to the buffet. The buffet was also cramped.

Dear Guest, It has been our pleasure to welcome you at Novotel Mumbai Juhu Beach and we thank you for sharing feedback about your recent stay with us. We are sorry that your dining experience did not match your expectations. We take your feedback in the manner you intend to give it to us and the same will be addressed with the respective team for their attention. We look forward to many further opportunities of welcoming you back. Regards, Gorav Arora General Manager

Comfortable

Customer review rating 3.5/5

Rubi K. Couples - 16/02/2020 Confirmed reviews ALL

Good view, comfortable, nice evening in open air with music. But cleanliness needs to be upgraded in rooms and in general toilets.

Dear Guest, It has been our pleasure to welcome you at Novotel Mumbai Juhu Beach and we thank you for sharing your valuable feedback. It is our constant endeavor to offer our guest experiences through our commitment to quality service, and your recognition of our rooms and property location is much appreciated. Rest assured, your comments for the room cleanliness has been shared with the respective team for their attention to it. We look forward to many further opportunities of welcoming you back. Warm Regards, Gorav Arora General Manager

Beautiful View

Customer review rating 3.5/5

Anonymous Friends - 15/02/2020 Confirmed reviews ALL

We enjoyed an amazing view of the pool and beach from our room. We also spent 2 nights in a row hanging out at the lounge on the patio which was wonderful! Great vibes all around, but the food at the restaurants was a little overpriced.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback and we are so glad that your stay experience with us. Once again, thank you for choosing us and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora General Manager

Good stay

Customer review rating 3.5/5

Anonymous Business - 14/02/2020 Confirmed reviews ALL

Great stay lovely staff

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora General Manager

9

Customer review rating 3.5/5

Bhal S. C. Couples - 13/02/2020 Confirmed reviews ALL

Stay experience was good we enjoyed the stay,but after the checkout we noticed that we have left my shaving kit in my room. I immediately reported over the phone that i have left my shaving the lady Executive over the phone said the after checking she will come back but she did not.Next morning again I called and I was told that nothing is found in the room. Sir, its very small item but my concern is about reputation of such a prestigious organisation.I am 100% sure it has been left and it should be enquired from housekeeping staff.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. We are delighted that you enjoyed your overall stay at the hotel, however, it was saddening to learn about your post check out experience. Rest assured, it was addressed directly with the concerned team and I am glad that they could touch base with you to address this directly. Our relationship with our guests is of paramount importance to us and I hope you will give us the opportunity to serve you better in the future. We look forward to welcoming you back soon. Sincerely, Gorav Arora General Manager

Worst customer service I have experienced

Customer review rating 3.5/5

Meir M. Friends - 12/02/2020 Confirmed reviews ALL

It started with the wrong inlay in the rooms. The internet didn't work. The sink in the shower was clogged. Whenever we went to the reception or the shift manager, the answer was "We will deal immediately" but in practice the problems were not resolved

Dear Guest, Thank you for taking the time to share your experience with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have taken careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you. The concerns raised by you have been addressed with our team so such lapses doesn't reoccur in the future. I am sure your feedback will have a positive impact on our guest experiences. I sincerely do hope we will have the opportunity to welcome you again and demonstrate the genuine care and high service levels that are more often associated with our hotel. Sincerely, Gorav Arora General Manager

Wonderful Stay

Customer review rating 3.5/5

Neeta B. Business - 08/02/2020 Confirmed reviews ALL

I was travelling on business. I stayed at the hotel for a night. The team members were warm and very hospitable. The breakfast the next morning was an awesome spread with varieties galore. Enjoyed it. Thank you Gorav for all the care.

Dear Ms. B., We thank you again for choosing Novotel Mumbai Juhu Beach as your choice of accommodation in Mumbai. It was an absolute delight for all of us to be at your service and your special mention for our breakfast offerings is much appreciated. We look forward to the opportunity of welcoming you back very soon. Sincerely, Gorav Arora General Manager

Good stay

Customer review rating 3.5/5

Anonymous Families - 06/02/2020 Confirmed reviews ALL

Everything was wonderful there, it was a good experience....

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gorav Arora General Manager

One of the worst experiences I have had in a hotel of such standard.

Customer review rating 3.5/5

Manjula R. Families - 05/02/2020 Confirmed reviews ALL

I am still trying you sort out my billing issue. I was charged for 3 days of breakfast while my sister and I had breakfast only for 2 days. And I am being told that I had taken a package. I was not told this was a 3 day breakfast package. The manager their argued with me and tried to tell me that I did not hear what I was told by the hotel staff. Secondly, if it was a package why I was being asked to sign every morning after breakfast and on both days I had to tell them the breakfast amount I had negotiated per person. I would really like help to get this fixed and my amount credited back to me.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the lapses you faced. We are however glad that our team could connect with to address this directly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gorav Arora General Manager

Excellent stay as usual

TripAdvisor rating 3.5/5

1947vijayvasudeva 04/02/2020 TripAdvisor review

I am a Accor member and have been staying at Novotel for last three years The staff is excellent and one gets a homely feeling . Being a airline commander have stayed all over the world . The ambiance is too good and The staff under the guidance of the G M gourav Arora is very good the gym Was good . Despite the fact that marriages were going on the hotel guests were not at all disturbed. Keep up the great show

Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoys catering to your needs as much as you enjoy your stays with us. Thank you so much for your wonderful review and hope too see you soon. Regards, Gorav Arora General Manager

great location

Customer review rating 3.5/5

Anonymous Business - 03/02/2020 Confirmed reviews ALL

was a good experience

Dear Guest, We are glad to know that you enjoyed your stay experience with us. It was a delight for us to be at your service and we hope to see you soon again. Sincerely, Gorav Arora General Manager

No arrangements for ceremony even after request. It was our first wedding anniversary and we thought Novotel would be the best option however it wasn't

Customer review rating 3.5/5

Ashish Couples - 02/02/2020 Confirmed reviews ALL

Totally unsatisfied

Dear Guest, Thank you for taking the time to tell us about your stay feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have taken careful note of the issue highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you. I am rigorously following up with my team on the concern raised by you and it is my sincere intent to sensitize our ambassadors further in their guest experiences and at same the time to assure you of our best services during your next visit to Novotel Mumbai Juhu Beach. Sincerely, Gorav Arora General Manager

Well located, good stay. Could have been better

Customer review rating 3.5/5

Anonymous Families - 02/02/2020 Confirmed reviews ALL

Rooms were good, clean. Missing some sort of dresser and bathrooms had less space to put clothes

Dear Guest, Thank you for staying with us and taking the time to share your stay feedback. We are glad that you enjoyed your overall stay experience and rest assured that we have well noted your feedback for the breakfast experience and about the room fixtures. Please allow me to add that your observations are not reflective of our normal guest service standards at the breakfast and we request you to give us an opportunity to showcase that to you on your next visit to Novotel Mumbai Juhu Beach.. Sincerely, Gorav Arora General Manager

Zero attention to problems

Customer review rating 3.5/5

Kumar A. Couples - 31/01/2020 Confirmed reviews ALL

I have tried profusely to get my credit card refunded for the wrong amount taken out for my stay, two weeks still not done. Very disappointing

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and I am glad that our ambassadors could connect with you to address this directly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gorav Arora General Manager

Not the best hotel stay

Customer review rating 3.5/5

Anonymous Business - 31/01/2020 Confirmed reviews ALL

Food was bad, service was average, NOISE was BAD. Windows in the rooms are not sound proofs heard loud music from the hotel and music from other Hotel next door. Also heard several loud fighting few times that kind of scary. I stayed 8 nights at the hotel and saw 5 weddings take place here, pool side got so busy and loud with visiting wedding guest, childrens running around. Beds were the MOST uncomfortable i have ever slept in hotel.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have taken careful note of your feedback and we will rigorously follow up with the team to address it and ensure that the same doesn't reoccur in the future. I can assure you that your experience was certainly not reflective of our usual standards of service and request you to give us an opportunity to showcase that to you on your next visit to Novotel Mumbai Juhu Beach. Sincerely, Gorav Arora General Manager
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