Novotel Mumbai Juhu Beach 5 stars

Customer review rating (ALL Rating) 3.4/5 1,420 reviews

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Description

Hotel extras

  • 20 mins from Airport, Beachfront hotel in Juhu overlooking Arabian Sea

  • Gadda da Vida - Chic sea beachside lounge

  • Experience newly renovated rooms with modern decor

  • Pet friendly hotel

  • Hookah is not permitted in the hotel premises

Our accommodation(s)

Hotel location

Novotel Mumbai Juhu Beach

Balraj Sahani Marg, Juhu Beach
400 049 MUMBAI
India

GPS:19.108683, 72.824364

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.4/5  1,420 reviews

TripAdvisor Rating  4.1/5  4,669 reviews

Certificate of excellence 2025

Novel was great!!

TripAdvisor rating 5.0/5

Paige D TripAdvisor review

I loved staying here!! The hotel was amazing!! I especially enjoyed the location, pool and the Restaurant Bageecha, I had dinner there each day I was there, truly the best food! All staff were incredibly great and kind! A special shout out to Narender, Fahad and Harshala, they are fantastic people!

Customer review rating 2.5/5

Rahul R. S. Families - Confirmed reviews ALL

I am an Accord plus member but felt very ordinary all through righ from the check in to check out...While i was happy your team upgraded me however, i felt lost walking through the lift and to the room. I was expecting someone to guide my first time to this place. Also, i had requested it was my Mon 75th but no acknolwegement happened on that. Even i requested if any arrangement can be made for her birthday but no one responded. I like the service at the restrauntant and i was happy i was given service at the pool side but it was lot of asking then feeling the customer centricity. That is a big miss in this place. Except for the view the human element is not strong

Dear Rahul Thank you for sharing your feedback regarding your recent stay at Novotel Mumbai Juhu Beach. We appreciate your loyalty as an Accor Plus member and regret that your experience did not meet your expectations. Your insights are invaluable as we continuously seek to improve our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional service that you deserve. Best regards, KUNAL SHANKER GENERAL MANAGER

Housekeeping great

TripAdvisor rating 5.0/5

NorthStar36555678221 TripAdvisor review

Rahul from housekeeping , did excellent work and ensured I was satisfied with everything. Positive approach towards customer satisfaction and good communication.

Dear Guest, Thank you for your positive feedback regarding our housekeeping services. We are delighted to hear that Rahul's efforts contributed to your satisfaction. Your appreciation of our team's commitment to customer service is genuinely valued. Best regards, KUNAL SHANKER GENERAL MANAGER

Humanity is alive.

TripAdvisor rating 4.0/5

Travel42617179570 TripAdvisor review

I am writing to express my sincere appreciation for the exceptional service and support provided to me and my colleague during our layover on November 7th. Despite the hotel not receiving confirmation of our booking, your efforts to ensure our comfort and well-being were truly commendable. Mr. Indrajit, your empathetic approach and repeated checks on our status, as well as your guidance on resolving the issue, were greatly appreciated. Mr. Mayan, your assistance with arranging the room despite the complications was invaluable. My gratitude for your kindness, understanding, and dedication to providing excellent service. Your actions made a significant difference in what could have been a very stressful situation. Thank you again for your support.

It was incredible stay

TripAdvisor rating 5.0/5

Wander52145184730 TripAdvisor review

Location is awesome Food is ok here to experience. Room service is good It's good to experience this environment once in a while.

Dear Guest, Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you enjoyed our location and room service. Your comments about the food will be duly noted as we strive to enhance our dining experience for all guests. Best regards, KUNAL SHANKER GENERAL MANAGER

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Other web-users rate our hotel

  • 541 reviews 9.2/10 Location
  • 1,085 reviews 5.6/10 Room
  • 1,530 reviews 6/10 Service
  • 15 reviews 4.7/10 WiFi
  • 605 reviews 6.9/10 Food
  • 423 reviews 2.9/10 Cleanliness
  • 347 reviews 4.6/10 Amenities
  • 303 reviews 3.6/10 Comfort

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