Novotel Mumbai Juhu Beach

Novotel Mumbai Juhu Beach

Customer review rating (ALL Rating) 4.1/5 482 reviews

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Hotel extras

  • 20 mins from Airport, Beachfront hotel in Juhu overlooking Arabian Sea

  • Gada da Vida - Chic sea lounge overlooking the sea

  • Experience newly renovated rooms with modern decor

  • Pet friendly hotel

  • Hookah is not permitted in the hotel premises

ALLSAFE approved hotel

Hotel location

Novotel Mumbai Juhu Beach

Balraj Sahani Marg, Juhu Beach
400 049 MUMBAI
India

GPS:19.108683, 72.824364

Telephone +91 22 6693 4444

Fax +91 22 6693 4455

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Hotel offers 203 modern and spacious well rooms and suites with backdrops of Mumbai city. Book ocean view rooms to enjoy view of the Arabian sea. Room features, mini-bar, shower cubicle, bathroom amenities, free WiFi and working desk. Enjoy Complimentary Airport Transfers with Premier room and Suites.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  482 reviews

TripAdvisor Rating  4.0/5  3,310 reviews

Feedback

TripAdvisor rating 5.0/5

rewatic Business - TripAdvisor review

Riddhi and Amin are too good with their customers. Very helpful very kind. Thank you so much for your support. Ambience is very good. Especially the pool side area that gives view of beach. Thank you for cooperation.

Failed in several areas

TripAdvisor rating 2.0/5

RunnerAkl Business - TripAdvisor review

I stayed here for 3 nights. Check in was easy and prompt. Sadly the hotel is in the middle of active renovations and what seemed to be some areas that have been closed off for a long time. On the first day the renovations in the room right next to me stopped around 8pm. The next day i called and asked why they had put me in this room. The lady said she'd get back to me. She did not call back but the work stopped a few hours later. On the final day (Sunday) after a few hours of drilling in the room above me (7th floor) I posted a complaint on the hotel app. A manager called and asked if I wanted to move rooms. As I was checking out that day it wasn’t worth it. I’m not sure why they put me in that room. The was no notice on the website as to the hotel being renovated and I was not notified when I checked in. Also frustrated when I left on the Sunday morning to walk along the beach to be told the whole beach was closed. Another missed opportunity for the hotel to inform the guests about this. Other parts of the hotel were closed including the Spa that appeared to be under some legal dispute with the hotel. I had access to the lounge and had great service from Arindam. Thank you. I also spoke to one of the chefs and ate at the buffet. The staff there were very attentive and friendly.

Dear RunnerAKL, Namaste from Novotel Mumbai Juhu Beach. We are sorry to hear that your stay with us was a disappointing experience. We sincerely apologize for the lapse on our part in making your stay a memorable one due to the series of issue you had to face including the allocation of room. We would like to inform you that all your concerns have been duly noted and our team is looking into the same and making the necessary improvement. Please be assured that this is no way a reflection of our standard and service. We trust your experience will not mar your image of our hotel and we do hope you will allow us the opportunity to serve you in future. Please do not hesitate to contact us on +91 9167998961 for any assistance. Warm Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Lovely experience

TripAdvisor rating 5.0/5

Stanley0967 Families - TripAdvisor review

Had a wonderful stay and thought of mentioning a few lines as a feedback. Hotel is pet friendly and provides a very good pet menu also for pets. Rooms are spacious and clean. All covid rules are in place and services were top notch. Breakfast is very good and overall food is great. Must visit if you are a foodie.Stayed on the 7th floor- room view is breathtaking. Premier lounge snacks are very good too. Service is great. Overall hotel experience was very good. Food is the best here out of all novotels stayed in. Thanks to the chefs team who meet you for breakfast and make you fee special.

Dear Stan82045, Namaste from Novotel Mumbai Juhu Beach. Your words of appreciation have truly brought a smile to all our faces. It is a delight to receive such a positive review. We are glad to know you had a wonderful experience at our hotel and enjoyed the ocean view, our services and your dining experiences. It is indeed our pleasure to have had you stay with us and we look forward to welcoming you in the near future. Warm Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Business Director

TripAdvisor rating 5.0/5

dkmohapatra Business - TripAdvisor review

Everything is excellent in the Premier Loung. The overall service is very good. Particularly Mr. Ganesh’s service was excellent. I liked the lounge areais very good for spending quality time. Room No.737

Dear dkmohapatra, Namaste from Novotel Mumbai Juhu Beach. Thank you for taking the time to share your experience with us. Our team is elated to read your wonderful message and are glad to hear you enjoyed you time at our hotel. Commitment to excellence and guest satisfaction are our utmost priority and we are glad you were impressed by our team and service. It is our pleasure to serve you and we look forward to welcoming you again. Warm Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Good ambience, beach attached, pool view, breakfast is amazing

Customer review rating 5.0/5

Very G. S. A. N. Families - Confirmed reviews ALL

Excellent stay.

Dear Bhagya T., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

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Other web-users rate our hotel

  • 696 reviews 9.7/10 Location
  • 1,146 reviews 7.4/10 Room
  • 1,682 reviews 7.2/10 Service
  • 14 reviews 8.8/10 WiFi
  • 1,111 reviews 8.2/10 Food
  • 439 reviews 8.6/10 Breakfast
  • 309 reviews 4.3/10 Cleanliness
  • 281 reviews 5.7/10 Amenities

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