Novotel Mumbai Juhu Beach

Customer review rating (ALL Rating) 4.2/5 505 reviews

Hotel extras

  • 20 mins from Airport, Beachfront hotel in Juhu overlooking Arabian Sea

  • Gada da Vida - Chic sea lounge overlooking the sea

  • Experience newly renovated rooms with modern decor

  • Pet friendly hotel

  • Hookah is not permitted in the hotel premises

ALLSAFE approved hotel

Hotel location

Novotel Mumbai Juhu Beach

Balraj Sahani Marg, Juhu Beach
400 049 MUMBAI

GPS:19.108683, 72.824364

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Hotel offers 204 modern and spacious well rooms and suites with backdrops of Mumbai city. Book ocean view rooms to enjoy view of the Arabian sea. Room features, mini-bar, shower cubicle, bathroom amenities, free WiFi and working desk. Enjoy Complimentary Airport Transfers with Premier room and Suites.

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  505 reviews

TripAdvisor Rating  4.0/5  3,524 reviews

Felt as good as one can have

TripAdvisor rating 5.0/5

Paradise15626276169 TripAdvisor review

The staff service was reall commendable in every which way one can have specially Mr Om Singh. Every thing was really exceptional. The view from the room was mind is species and we'll maintained thnks Novotel and once again thank you Mr Om for your affert.

Location is very good but service is very bad

TripAdvisor rating 2.0/5

Pankaj S TripAdvisor review

This is my worst experience for Novotel considering I have stayed in many. We planned to stay on beach for one night as we wanted to enjoy it during night. I asked for Kings bed room when I booked prepaid. When we arrived there was no room with Kings bed as we needed extra bed also which I asked initially. The assistant at reception gave me two single beds with no provision of extra bed. I had to go again for asking this and they had only room on smoking lounge which I had to accept as I had no choice. I had to shift the room post putting my luggage. Then the funny things start, we were waiting to sleep and get the extra bed ready. After calling 3 times and waiting for half an hour someone came to setup. Every time you had to ask them at least three times and half an hour to get any thing one e.g. asking water bottle (happened twice). The internet issue as it always gave us invalid credential and it never worked. When I asked at reception they said they are sending somebody but no body came. Bad service and it felt worse as we were checking in from West In Powai lake where it was superb

Excellent Lounge service

TripAdvisor rating 5.0/5

U P TripAdvisor review

Novotel 7th Floor VIP Lounge …. Ganesh and Pritesh are the stars of this lounge. They go out of their way to make the guests welcomed. The service is impeccable. Top stars to both these fine gentlemen! Keep it up!!

Mr Prathap Rajasekaram

TripAdvisor rating 5.0/5

Lohendra TripAdvisor review

The stay was excellent and everything was taken care of and specially we dealt with radhika and she was very helpful All the staff were very helpful and we enjoyed the stay very much Property was a beautiful one and rooms had a good view facing the beach The restaurant had a good variety of food choices and it was so easy to access places in mumbai

A Disappointment!

Customer review rating 1.5/5

Kishor M. Business - Confirmed reviews ALL

An Accor Gold member, having been in the aviation training and service industry for over 30 years, this has to be my worst experience as the hotel has untrained staff, lacks customer focus/service in all departments and disorganised from door staff, reception and restaurant aeras.

Dear Kishor M., Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With Warm Regards, Manmeet Singh Director of Operations Novotel Mumbai Juhu Beach

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Other web-users rate our hotel

  • 624 reviews 9.7/10 Location
  • 1,242 reviews 7.4/10 Room
  • 2,090 reviews 7.7/10 Service
  • 16 reviews 6.7/10 WiFi
  • 1,392 reviews 8.6/10 Food
  • 550 reviews 8.9/10 Breakfast
  • 487 reviews 6.2/10 Cleanliness
  • 339 reviews 5.9/10 Amenities

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