Novotel Mumbai Juhu Beach 5 stars

Customer review rating (ALL Rating) 3.5/5 1,400 reviews

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Description

Hotel extras

  • 20 mins from Airport, Beachfront hotel in Juhu overlooking Arabian Sea

  • Gadda da Vida - Chic sea beachside lounge

  • Experience newly renovated rooms with modern decor

  • Pet friendly hotel

  • Hookah is not permitted in the hotel premises

Our accommodation(s)

Book this hotel
Room 1

Modern, Spacious and comfortable 306 Sq. ft. room features two single beds, free WiFi access, 42"LED TV, minibar, laptop compatible safe, iron/iron board, hairdryer, tea/coffee amenities and bathroom amenities.

  • Views:

    City View

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 28 m² / 301 sq ft
  • Bedding 1 x Twin bed(s)
  • Views: City View

Overlooking the Arabian Sea. Modern, Spacious and comfortable 306 Sq. ft. room features one king size bed, free WiFi access, 42"LED TV, minibar, laptop compatible safe, iron/iron board, hairdryer, tea/coffee amenities and bathroom amenities.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Overlooking the Arabian Sea. Modern, Spacious and comfortable 306 Sq. ft. room features two single beds, free WiFi access, 42"LED TV, minibar, laptop compatible safe, iron/iron board, hairdryer, tea/coffee amenities and bathroom amenities.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats

Located on higher floor, 312 ft² Premier room includes buffet Breakfast, Complimentary Airport transfers (T1&T2),Premier Lounge with Cocktail Hrs. from 18:00 Hrs. to 20:00 Hrs.

  • Views:

    City View

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats

Located on higher floor, 312 ft² Premier room includes buffet Breakfast, Complimentary Airport transfers (T1&T2), Premier Lounge with Cocktail Hrs. from 18:00 Hrs. to 20:00 Hrs.

  • Views:

    City View

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats

Located on higher floor, 306 ft² Premier room includes Buffet Breakfast, Complimentary Airport transfers (T1&T2), Premier Lounge with Cocktail Hrs. from 18:00 Hrs. to 20:00 Hrs.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats

Suite

Executive Suite King Bed Ocean View Buffet Breakfast, Airport Transfers T1 T2, Premier Lounge.

Over looking the Arabian Sea, Spacious 580 Sq.Ft. room, separate living and bedroom includes buffet breakfast, Complimentary Airport transfers (T1&T2), Premier Lounge with Cocktail Hrs. from 18:00 Hrs. to 20:00 Hrs.

  • Views:

    Ocean/Sea view or Pool side

Max. number of persons
4
Area
From 53 m² / 570 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats

Suite

Royal Suite King Bed Ocean View Buffet Breakfast, Airport Transfers T1 T2, Premier Lounge.

Overlooking the sea with Rajasthani royal décor, the 83 m² Suite offers bathtub and separate shower. Buffet Breakfast, Complimentary Airport transfers (T1&T2), Premier Lounge with Cocktail Hrs. from 18:00 Hrs. to 20:00 Hrs.

  • Views:

    Ocean/Sea view or Pool side

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 83 m² / 893 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats

Hotel location

Novotel Mumbai Juhu Beach

Balraj Sahani Marg, Juhu Beach
400 049 MUMBAI
India

GPS:19.108683, 72.824364

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park
  • 204 rooms
  • One room for people with reduced mobility
  • 24 connecting rooms
  • 164 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Entertainment

  • Disco/Nightclub
  • Karaoke

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed internet Additional charge
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets allowed Additional charge

Catering

4 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

9 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Services for children

  • Video game area
  • Board games available
  • Play area
  • Children''s TV Channels

Well-being

Outdoor Pool Additional charge

  • Outside
  • On site

InBalance by Novotel Additional charge

  • On site
  • Near the property
  • Outdoor parking
  • Private
  • Parking opened 24/7
  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

A legendary fine dining restaurant, located at the lobby level, serves delicious Pan-Asian cuisine hand-crafted by our chefs.

Journey to Bageecha, a tranquil open-air escape at Novotel Mumbai Juhu Beach, and savor the rich, authentic flavors of regional Indian cuisine. The menu is a masterful celebration of traditional dishes, elevated by enchanting live Ghazals.

Juhu's Only French Pâtisserie, presents a lavish array of fresh and vibrantly flavoured pastries, breads with a variety of chocolates that are sure to hit every sweet spot.

GADDA DA VIDA-CHIC SEA LOUNGE

Relax and enjoy modern contemporary music and an unbeatable view of the Arabian Sea while sipping a cocktail in this chic sea lounge. Gadda da Vida is located at the lobby level and offers delicious bar bites and expertly crafted drinks.

Bar Type
BAR
Capacity
90
Accessibility
Accessible service
Opening hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard Parcelamento 3x
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Bar Recreation facilites

  • Board games

Snacks facilities

  • Cold snacks
  • Hot snacks

Relax and enjoy modern contemporary music and an unbeatable view of the Arabian Sea while sipping a cocktail in this chic sea lounge. Gadda da Vida is located at the lobby level and offers delicious bar bites and expertly crafted drinks.

Whether it's a lavish breakfast buffet or a quick grab-and-go option, head to The Square for a healthy start to your day.

The Swimming Pool is open from 0700hrs to 2100hrs

Our Fitness Centre has state-of-the-art equipment and is designed to re-energize and revitalize both, your body and mind. With in-house dedicated instructors, we make sure you exercise the right way.

Web wedding facilities are available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  1,400 reviews

Customer review rating 5.0/5

Piyushkumar J. P. Families - Confirmed reviews ALL

Dear Piyushkumar Thank you for your positive feedback. We are delighted to hear that you enjoyed your holidays with us. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 1.5/5

Mudit S. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Nishit S. Couples - Confirmed reviews ALL

Dear Nishit, Thank you for sharing your positive experience at Novotel Mumbai Juhu Beach. We are delighted to hear that you found your stay comfortable and enjoyed our amenities, including the pool and restaurants. We appreciate your feedback regarding the ocean view rooms and their lack of bathtubs, as it helps us enhance our guest experience. We hope to welcome you back for another relaxing getaway soon. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 0.5/5

Shahzad A. Business - Confirmed reviews ALL

Dear Shahzad Thank you for sharing your concerns regarding your recent stay with us. I sincerely apologize for the unsatisfactory experience you encountered. It is always our goal to provide exceptional service, and I regret that we fell short during your visit. These issues are certainly not reflective of our usual standards. Moreover, I understand your disappointment regarding the amenities provided, particularly as an Accor Gold member. Your comments have been noted, and they will contribute to our ongoing efforts to enhance guest satisfaction. We value your loyalty and hope to have the opportunity to regain your trust on a future visit. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 4.5/5

Manpreet S. Business - Confirmed reviews ALL

Dear Manpreet Thank you for your kind words. We are delighted to hear that you had a wonderful experience and found our services to be excellent. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Best regards, KUNAL SHANKER GENERAL MANAGER

Dear Piyushkumar Thank you for your positive feedback. We are delighted to hear that you enjoyed your holidays with us. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 1.5/5

Mudit S. Couples - Confirmed reviews ALL

The room was not in good condition and was quite disappointing. The window was very dirty, so I don’t understand why we were charged extra for a sea-view room when the view could not even be enjoyed properly. The fridge and TV were not working. The soap dispenser was also broken, and the sink was leaking. On top of that, the swimming pool was very dirty and did not look properly maintained. Considering the price we paid, the overall condition of the room and facilities was unacceptable. The hotel needs to improve its cleanliness, maintenance, and overall service.

Customer review rating 4.5/5

Nishit S. Couples - Confirmed reviews ALL

Its perfect for a relaxing getaway. Everythings really good - the pool, restaurants, breakfast, rooms. Getting a ocean view is definitely worth it. Heads up - ocean view rooms dont have a bathtub. This was a let down. Overall i was very satisfied with the service, rooms and amenities

Dear Nishit, Thank you for sharing your positive experience at Novotel Mumbai Juhu Beach. We are delighted to hear that you found your stay comfortable and enjoyed our amenities, including the pool and restaurants. We appreciate your feedback regarding the ocean view rooms and their lack of bathtubs, as it helps us enhance our guest experience. We hope to welcome you back for another relaxing getaway soon. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 0.5/5

Shahzad A. Business - Confirmed reviews ALL

I dont know what hppnd, service was very bad actually extremely bad. comparing to my last stay this time it was a disaster. poor quality and the coridor and all was smelling garbage and gutter. As an accor gold memebr also they didnt show any courtesy. it toook 45 min for them to bring a basi cutlery to my room even tho following up at guest service around 7 times. then i told to clean my room before going out and when we came back it was still the same. and so many othher challenges we had. didnt even have basic lounge sofa instead they got us banquet chair. so frustrating .

Dear Shahzad Thank you for sharing your concerns regarding your recent stay with us. I sincerely apologize for the unsatisfactory experience you encountered. It is always our goal to provide exceptional service, and I regret that we fell short during your visit. These issues are certainly not reflective of our usual standards. Moreover, I understand your disappointment regarding the amenities provided, particularly as an Accor Gold member. Your comments have been noted, and they will contribute to our ongoing efforts to enhance guest satisfaction. We value your loyalty and hope to have the opportunity to regain your trust on a future visit. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 4.5/5

Manpreet S. Business - Confirmed reviews ALL

Overall excellent in every aspects

Dear Manpreet Thank you for your kind words. We are delighted to hear that you had a wonderful experience and found our services to be excellent. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 0.5/5

Mustafa P. Families - Confirmed reviews ALL

Don’t want to waste my time as I am never coming back there

Dear Mr. P., I regret to learn about your disappointing experience during your stay with us. Your feedback is important, and we take such concerns seriously. One of my senior managers will touch base with you to better understand better your stay experience and issues faced. We hope you might reconsider in the future, as we strive for improvement. Best Regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 2.0/5

Ghanashyam H. Families - Confirmed reviews ALL

We enjoyed the stay . Food and breakfast too good. Only thing I regret and will never repeat mistake of having tea in the Restaurant. Two cup of tea Rs 988. Day time Robbery. No discount no justification. MR Mundhe must be informed

Dear Mr. H., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the ambiance, hospitality, and food offerings. However, we acknowledge your concerns regarding the pricing of the tea in our restaurant. We strive to maintain transparency in our pricing and appreciate your input. Your comments will be taken into consideration as we continually seek to enhance our guest experience. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 3.5/5

Romit P. Families - Confirmed reviews ALL

Novotel is provided 1 key for room but this should be changed because in a lift I need to scan key.if 2 person in 1 room and one of them go to lift what about Other Person in room because u remove key from room power supply go off.Other Hotel in Mumbai Provide 2 key 1 for room and one for Lift elevator.So kindly Change your Policy

Dear Romit, Thank you for your feedback regarding your recent stay with us. I appreciate your observations about the key card policy. We understand that having only one key can be inconvenient, especially when two guests are sharing a room. Your suggestion to provide additional cards for ease of access has been noted and will be taken into consideration for future improvements. We are glad to hear that your overall experience was positive, and we hope to welcome you back soon. Best Regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 3.5/5

Shanker S. Business - Confirmed reviews ALL

The highlight of my stay was Diego, your concierge being the first person ever to ask me whether i spell my name with an 'e' or an 'a'. The rest of the stay was then okay at best. I did not receive the recognition I expect as a Gold member and this is a disturbing trend as it meant that my loyalty is taken for granted. I did not get my room on arrival as requested, perhaps you were full, but then I was hoping to get a really nice upgraded room when I checked in later, not sure i did. Sleep was comfortable, breakfast was okay and shower nice. I used the gym which as okay too.

Dear Mr. S., Thank you for sharing your feedback regarding your recent stay at our hotel. We are pleased to hear that Diego made a positive impression during your visit, as our staff strives to provide personalized service. However, I regret that your experience fell short of expectations, particularly concerning the recognition associated with your loyalty status. We value our Gold members and understand the importance of acknowledging their loyalty. While we strive to honor requests whenever possible, there are times when availability may limit our options. I appreciate your understanding in this matter and look forward for your next visit at the hotel. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 5.0/5

Jitender S. Business - Confirmed reviews ALL

Overall good experience

Dear Jitender, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our location and had a good experience overall. Your satisfaction is important to us, and we hope to welcome you back soon. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 1.0/5

Arvind R. Business - Confirmed reviews ALL

Very bad

Dear Arvind Thank you for sharing your feedback. We regret to learn that your experience did not meet your expectations. Your comments are important to us, and we will use them to improve our services for future guests. One of my senior managers will contact you to get more insights Best Regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 1.0/5

Mohd K. J. K. Families - Confirmed reviews ALL

Property is not managed well and requires cleanliness at so many levels. Location is superb however the upkeep could have been so much better. Being a novotel I was expecting much more. Staff members need to be more vigilant and welcoming.

Dear Mr. K. Thank you for your feedback regarding your recent stay. I sincerely apologize for your disappointment with the cleanliness and upkeep of our property. We take guest experiences seriously and will consider your comments regarding staff vigilance and hospitality as we continuously strive for improvement. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 5.0/5

Archana P. Families - Confirmed reviews ALL

We booked 2 Ocean facing rooms and had a special request for our tiny guest, the hotel staff ensured it was done and all the staff are super friendly and cordial and nice. Stay was good, beach access is good, property is good, rooms are good, ambience is good and food is also very good. The only improvement I will ask for is in room service.

Dear Archana Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your experience and found our staff to be friendly and accommodating. It is also wonderful to know that you appreciated the beach access, ambience, and dining options. We value your suggestion regarding room service and will take it into consideration as we continuously strive to enhance our guest experience. Your insights are invaluable to us. Best Regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 1.5/5

Varun K. Couples - Confirmed reviews ALL

The only thing people pay for is the location I guess, because rest of the amenities and room were simply average. The room turn around service guys showed up at 10:30 AM and not later (I had specifically asked them to pls come later). Whole day the room was not cleaned. Had to ask 2 times for fresh towels and tissues. The Tissue Box in bathroom was broken. The hair dryer was not working. There were 2-3 flying insects (not flies or mosquitos but big insects) in the room. Some car’s siren went on for whole night, and nobody bothered to either move it contact its owner. Overall, it was a below average experience. Not gonna book with this Novotel again.

Dear Varun Thank you for your candid feedback regarding your recent stay. I am deeply sorry that your experience was below average. I also apologize for the insect issue and the unresolved car alarm disruption that ruined your night. I have addressed these service and maintenance failures directly with our department heads to ensure immediate corrective action is taken. I hope you will give us another chance during your future stay in Mumbai. Best Regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 4.5/5

Udayan M. Couples - Confirmed reviews ALL

My wife and I decided to extend our stay at Novotel Juhu Beach by 3 days as we felt very relaxed.

Dear Udayan, Thank you for your kind words regarding our friendly staff and diverse cuisine. We are delighted to hear that you and your wife enjoyed a relaxing experience and chose to extend your stay with us. Your feedback is greatly appreciated. Best Regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 5.0/5

Upaul M. Solo - Confirmed reviews ALL

Lovely staying at this hotel again....great team which made by stay very comfortable. It shows great leadership and commitment which is difficult to find in today's fast paced and mechanical industry.....where the guest is treated as a hotel room number. Loved the personalization and care extended by the team. Thanks a lot

Dear Upaul Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the personalized service provided by our dedicated team. Your appreciation of our leadership and commitment to guest satisfaction is truly valued. We strive to create memorable experiences for all our guests, and it is rewarding to know we succeeded during your visit. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 5.0/5

Susmita S. Families - Confirmed reviews ALL

Highly recommended for the view of sea

Dear Susmita Thank you for your kind feedback. We are delighted to hear that you had a comfortable stay and appreciated the stunning view of the sea. Your recommendation is greatly valued, and we look forward to welcoming you back in the future. Best regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 3.0/5

Akhilesh K. G. Business - Confirmed reviews ALL

Check-in request was not entertained for early

Dear Akhilesh Thank you for your feedback. I apologize for the inconvenience regarding your early check-in request. We strive to accommodate our guests' needs, and I regret that we were unable to meet your expectations during your stay. Best Regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 0.5/5

Kunjan A. Families - Confirmed reviews ALL

Hostile, uncouth and unprofessional environment. Basic luxuries not available. Complete of money! Please do hospitality and luxury reset.

Dear Kunjan I regret to learn that your experience did not meet your expectations regarding our services and amenities. We take feedback seriously and strive to provide a welcoming environment. Thank you for sharing your thoughts; they are invaluable in our ongoing improvement efforts, one of my senior managers will touch base with you for more insights. Best Regards, KUNAL SHANKER GENERAL MANAGER

Customer review rating 3.5/5

Ridhi P. Families - Confirmed reviews ALL

Comfortable but found the temperature in the lobby and restaurants too cold

Dear Ridhi Thank you for your feedback regarding your recent stay. We appreciate your comments about our location and comfort. We will take your concerns regarding the temperature in the lobby and restaurants into consideration to enhance our guests' experience in the future. Best Regards, KUNAL SHANKER GENERAL MANAGER

Other web-users rate our hotel

  • 469 reviews 9.4/10 Location
  • 1,000 reviews 5.3/10 Room
  • 1,467 reviews 6.2/10 Service
  • 10 reviews 5.2/10 WiFi
  • 603 reviews 6.7/10 Food
  • 398 reviews 2.9/10 Cleanliness
  • 339 reviews 4.3/10 Amenities
  • 305 reviews 6.7/10 Vibe

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