Novotel Mumbai International Airport 5 stars

Customer review rating (ALL Rating) 4.5/5 3,057 reviews

Novotel Mumbai International Airport - Image 1
Novotel Mumbai International Airport - Image 2
Novotel Mumbai International Airport - Image 3
Novotel Mumbai International Airport - Image 4
CTS 1359 Marol, Next to Airport Metro Station, entrance no 3 Andheri Kurla Road, 400059 MUMBAI, India

Description

Hotel extras

  • Vicinity, 1.5 km from International Airport and​ 5 km from Domestic Terminal​.

  • Modern and Technology-friendly guest room with generous personal space of 33 sqm.

  • Cutting Edge Technology, access to (OTT) entertainment channels in the rooms.

  • 16,500 sq. ft. Five well-equipped, social and meeting space with ample natural light

  • Nitro Brews, now available at Novotel Mumbai International Airport.

Our accommodation(s)

Hotel location

Novotel Mumbai International Airport

CTS 1359 Marol, Next to Airport Metro Station, entrance no 3 Andheri Kurla Road
400059 MUMBAI
India

GPS:19.110109, 72.875298

Telephone
Fax +91 22 6925 8869

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOOD EXCHANGE

Food Exchange is a contemporary and fun restaurant concept addressing the diversity of the markets and demands of our guest who seek multi-cuisine food and a good range of beverages for a myriad of occasions and appetites.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,057 reviews

Customer review rating 4.5/5

Vijay S. Business - Confirmed reviews ALL

Friendly staff, its always a pleasant experience staying here...

Dear Mr.S., Greetings from Novotel Mumbai International Airport! Thank you for taking the time to share your valuable feedback with us. We are delighted to hear that your experience was satisfying and that you appreciated our well maintained property and convenient location. At Novotel, we strive to create memorable and seamless experiences for all our guests, and it is truly rewarding to know that we were able to meet your expectations. Once again, thank you for your kind words. We look forward to welcoming you back for another wonderful stay. Best Regards Rachita Sood General Manager

Customer review rating 4.5/5

Saurav S. Families - Confirmed reviews ALL

Decent Stay, comfortable and welcoming staff members. But the food quality needs improvement and also the price and quantity of the items seems like a mismatch.

Dear Mr. S., Thank you for sharing your valuable feedback with us. We regret that the food quality did not meet your expectations and that you found the price and quantity mismatched. Please be assured that we will work on these areas to ensure you have a much better experience during your next visit. Best Regards Rachita Sood General Manager

Customer review rating 4.0/5

Kyung H. K. Business - Confirmed reviews ALL

1st floor breakfast hall , staff was all kind and helpful. Food was also delicious.

Dear Mr.K. , Greetings from Novotel Mumbai International Airport! Thank you for sharing your valuable feedback with us. We are delighted to hear that your experience with us was satisfying and that you loved the food. We strive to create unforgettable experiences for our guests, and it is truly rewarding to know that we could do that for you. Once again, thank you for your feedback. We look forward to welcoming you back soon. Best regards, Rachita Sood General Manager

Customer review rating 2.5/5

Iraj A. Business - Confirmed reviews ALL

The policies of the hotel is something I have never seen in any hotel pan India. You can't bring outside food??? Rubbish. You have to pay for cutlery? Who does that. It is absolutely pathetic and I would never stay here ever again. Neither I am gonna let anyone I know stay here. The room charges are as high as courtyard by marriott or raddisson Blu (both are near airport also) but there services are so much superior. Their policies are so much customer oriented.

Dear Mr. A. Greetings from Novotel Mumbai International Airport! Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your recent experience did not meet your expectations and sincerely apologize for the inconvenience caused. For the well-being and safety of all our guests, we are unable to allow outside food, beverages, or alcohol within the hotel premises. However, our team is always happy to assist with any special dietary needs or preferences, and we can curate suitable options to ensure a comfortable stay. We genuinely hope you will give us the opportunity to welcome you back and provide you with a much-improved experience. Warm regards, Rachita Sood General Manager

Customer review rating 4.5/5

Rekha M. Business - Confirmed reviews ALL

i don't see staff going extra mile to help any residents, politely brutal , you can't be like no rooms, not possible , process is not allowing etc.. you are dealing with people who are dependent on you , you cannot be thanking and also irresponsible to say a lady at 1 am no rooms available. if this is your process im so sorry .

Dear Ms.M. , Thank you for sharing your feedback. We are truly sorry for the inconvenience you faced, especially at 1 a.m. Being told that no rooms were available at that hour is unacceptable and we understand how stressful that must have been. We will address this with our team to ensure guests are supported with more care, empathy, and flexibility. Your experience does not reflect the standards we aim to maintain. Thank you for bringing this to our attention and we hope to serve you better in the future. Warm Regards, Rachita Sood General Manager

Other web-users rate our hotel

  • 1,252 reviews 9.5/10 Location
  • 2,293 reviews 9/10 Room
  • 6,592 reviews 9.5/10 Service
  • 33 reviews 9.7/10 WiFi
  • 2,063 reviews 9/10 Food
  • 1,331 reviews 9.5/10 Breakfast
  • 1,299 reviews 8.9/10 Cleanliness
  • 801 reviews 9.4/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Mumbai

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.