Novotel Mumbai International Airport 5 stars

Customer review rating (ALL Rating) 4.5/5 1,971 reviews

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Description

Hotel extras

  • Vicinity, 1.5 km from International Airport and​ 5 km from Domestic Terminal​.

  • Modern and Technology-friendly guest room with generous personal space of 33 sqm.

  • Cutting Edge Technology, access to (OTT) entertainment channels in the rooms.

  • 16,500 sq. ft. Five well-equipped, social and meeting space with ample natural light

  • Nitro Brews, now available at Novotel Mumbai International Airport.

Our accommodation(s)

Hotel location

Novotel Mumbai International Airport

CTS 1359 Marol, Next to Airport Metro Station, entrance no 3 Andheri Kurla Road
400059 MUMBAI
India

GPS:19.110109, 72.875298

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOOD EXCHANGE

Food Exchange is a contemporary and fun restaurant concept addressing the diversity of the markets and demands of our guest who seek multi-cuisine food and a good range of beverages for a myriad of occasions and appetites.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,971 reviews

well located

Customer review rating 3.0/5

Priyanka Families - Confirmed reviews ALL

The stay was good, though the food in the restaurant sucked.

Dear Ms. C., Greetings from Novotel Mumbai International Airport ! Thank you for taking the time to share your valuable feedback with us. We regret that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Rachita Sood General Manager

Customer review rating 3.5/5

Shikha G. Business - Confirmed reviews ALL

The hot water in the bathroom was lukewarm and hence taking a bath early morning, wasnt fun.

Dear Ms. G., Greetings from Novotel Mumbai International Airport ! Thank you for taking the time to share your valuable feedback with us. We regret that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Rachita Sood General Manager

Was decent

Customer review rating 4.0/5

Akshay D. Couples - Confirmed reviews ALL

I love Novotel as usual and I also recommend Novotel to everyone. For me Novotel is known forn cleanises but this time during my stay I faced little discomfort as bedsheet were not properly clean and one bedsheet was slightly tore. But staff was helpful and action was quick. Although I booked executive room was not expecting this but anyways my love for Novotel will be same.

Dear Mr. D., Greetings from Novotel Mumbai International Airport ! Thank you for taking the time to share your valuable feedback with us. We regret that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Rachita Sood General Manager

Not felt good as we felt neglected by the receptionist.

Customer review rating 3.0/5

Raj N. S. Y. Couples - Confirmed reviews ALL

Food was very good the restaurant people welcomed us properly. It was very good experiences we felt there.

Dear Mr. Y., Greetings from Novotel Mumbai International Airport ! Thank you for taking the time to share your valuable feedback with us. We regret that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Rachita Sood General Manager

Really good experience

Customer review rating 5.0/5

Nilesh M. Families - Confirmed reviews ALL

Amazing, Room service, food, staff all good... Overall lovely and so familiar

Dear Mr. M., Greetings from Novotel Mumbai International Airport ! Thank You for sharing your valuable feedback with us. We are glad to hear that your stay with us was satisfying. We strive to create unforgettable experiences for our guests, and we are delighted to know that we could do that for you. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards Rachita Sood General Manager

Other web-users rate our hotel

  • 785 reviews 9.3/10 Location
  • 1,243 reviews 8.7/10 Room
  • 2,918 reviews 9.3/10 Service
  • 18 reviews 8.8/10 WiFi
  • 553 reviews 8.6/10 Cleanliness
  • 490 reviews 9.6/10 Vibe
  • 470 reviews 8.8/10 Breakfast
  • 409 reviews 8/10 Comfort

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