Novotel Mumbai International Airport 5 stars

Customer review rating (ALL Rating) 4.5/5 2,746 reviews

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Novotel Mumbai International Airport - Image 1
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CTS 1359 Marol, Next to Airport Metro Station, entrance no 3 Andheri Kurla Road, 400059 MUMBAI, India

Description

Hotel extras

  • Vicinity, 1.5 km from International Airport and​ 5 km from Domestic Terminal​.

  • Modern and Technology-friendly guest room with generous personal space of 33 sqm.

  • Cutting Edge Technology, access to (OTT) entertainment channels in the rooms.

  • 16,500 sq. ft. Five well-equipped, social and meeting space with ample natural light

  • Nitro Brews, now available at Novotel Mumbai International Airport.

Our accommodation(s)

Hotel location

Novotel Mumbai International Airport

CTS 1359 Marol, Next to Airport Metro Station, entrance no 3 Andheri Kurla Road
400059 MUMBAI
India

GPS:19.110109, 72.875298

Telephone
Fax +91 22 6925 8869

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOOD EXCHANGE

Food Exchange is a contemporary and fun restaurant concept addressing the diversity of the markets and demands of our guest who seek multi-cuisine food and a good range of beverages for a myriad of occasions and appetites.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,746 reviews

Customer review rating 4.0/5

Charitra M. Business - Confirmed reviews ALL

It was second time when I stayed here. Good that they have my records & it was swift check in, no early check in though. A bit crowded reception area.. Not so good experience at restaurant where I checked prior to visit. They booked my preferred table No. 60 & assured me that my accor voucher will work, but later on neither my booked table was provided nor the voucher was accepted. Slow housekeeping, though responsive. Lost & Found department helped well & room service was good.

Dear Mr. M., Greetings from Novotel Mumbai International Airport! Thank You for sharing your valuable feedback with us. We are glad to hear that your Experience with us was satisfying. We strive to create unforgettable experiences for our guests, provide a superior service experience therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards Rachita Sood General Manager

Customer review rating 3.0/5

Naveed A. Z. Business - Confirmed reviews ALL

Rooms service good…Fantastic food…Rooms are good But reception guys not welcoming & slow…AC at reception not working properly

Dear Mr. Naveed, Greetings from Novotel Mumbai International Airport! Thank you for taking the time to share your valuable feedback with us. We regret that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Rachita Sood General Manager

Customer review rating 4.5/5

Dean J. Friends - Confirmed reviews ALL

Great location. Comfortable room, good service from staff.

Dear Guest, Greetings from Novotel Mumbai International Airport! Thank You for sharing your valuable feedback with us. We are glad to hear that your Experience with us was satisfying. We strive to create unforgettable experiences for our guests, and we are delighted to know that we could do that for you. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards Rachita Sood General Manager

Customer review rating 4.0/5

Greg M. Business - Confirmed reviews ALL

Great stay Good rooms, dining ect. Only issue was being double charged for our first taxi from the airport to the hotel. We paid cash & staff didn't log it. So they made us pay again when we were leaving. It's not a lot of money but it's the principle They could have e checked the CCTV of our arrival and see them give us the 400 change from the 2500 payment.

Dear Guest, Greetings from Novotel Mumbai International Airport! Thank you for taking the time to share your valuable feedback with us. We regret that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Rachita Sood General Manager

Customer review rating 5.0/5

Vidhan S. Couples - Confirmed reviews ALL

Short but amazing, night team was good .

Dear Guest, Greetings from Novotel Mumbai International Airport! Thank You for sharing your valuable feedback with us. We are glad to hear that your Experience with us was satisfying. We strive to create unforgettable experiences for our guests, and we are delighted to know that we could do that for you. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards Rachita Sood General Manager

Other web-users rate our hotel

  • 1,114 reviews 9.3/10 Location
  • 1,866 reviews 9.1/10 Room
  • 4,466 reviews 9.3/10 Service
  • 29 reviews 9.5/10 WiFi
  • 1,554 reviews 9/10 Food
  • 911 reviews 9/10 Cleanliness
  • 818 reviews 9.1/10 Breakfast
  • 679 reviews 9.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.