Novotel Mumbai International Airport 5 stars

Customer review rating (ALL Rating) 4.4/5 3,701 reviews

Novotel Mumbai International Airport - Image 1
Novotel Mumbai International Airport - Image 2
Novotel Mumbai International Airport - Image 3
Novotel Mumbai International Airport - Image 4

Description

Hotel extras

  • 1.5 km from International Airport and 5 km from Domestic Terminal.

  • Modern 33 sqm tech-friendly rooms with generous personal space.

  • Smart TVs in every room; guests can stream using their own OTT accounts.

  • Nine flexible event spaces for business meetings and social gatherings.

  • Three dining venues offering all-day dining, gourmet bites, and skyline views.

Our accommodation(s)

Book this hotel
Room 1

33 sq. mt. Standard Room with Twin bed offers a generous and comfortable space for business and leisure guests. The room is spacious and complemented with stylish furniture for your comfort.

  • Views:

    City View

Max. number of persons
3
Area
From 33 / 355 sq ft

Bedding

Single bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 33 / 355 sq ft
  • Bedding 1 x Single bed(s) and 1 x Single bed(s)
  • Views: City View

A perfect blend of serenity and elegance, the Deluxe Room will delight you with its magnificent modern interiors, three fixture bathrooms and being situated on s higher floor

  • Views:

    City View

Max. number of persons
3
Area
From 33 / 355 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

A perfect blend of serenity and elegance, the Deluxe Room will delight you with its magnificent modern interiors, three fixture bathrooms and being situated on s higher floor

  • Views:

    City View

Max. number of persons
3
Area
From 33 / 355 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Combine work and relaxation in complete serenity in our 34 sq. mt. Superior Room with King bed. With modern decor, comfortable design and high-tech facilities with three and four-fixture bathrooms.

  • Views:

    City View

Max. number of persons
3
Area
From 34 / 365 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Combine work and relaxation in complete serenity in our 34 sq. mt. Superior Room Twin bed. With modern decor, comfortable design and high-tech facilities with three and four-fixture bathrooms.

  • Views:

    City View

Max. number of persons
3
Area
From 34 / 365 sq ft

Bedding

Single bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

A perfect blend of serenity and elegance, the Executive Room will delight you with its magnificent modern interiors, three and four-fixture bathrooms on higher floor along club lounge access with cocktail hours from 5.30pm to 7.30pm.

  • Views:

    City View

Max. number of persons
3
Area
From 34 / 365 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

A perfect blend of serenity and elegance, the Executive Room will delight you with its magnificent modern interiors, three and four-fixture bathrooms on higher floor along club lounge access with cocktail hours from 5.30pm to 7.30pm.

  • Views:

    City View

Max. number of persons
3
Area
From 34 / 365 sq ft

Bedding

Single bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Executive Suite King Bed with Living room Airport View with Cocktail Hours & Short Eats

66 sq. mt suite with a view of the airport with workspace, lounge, master bedroom, walk-in closet and a modern bathroom with a bathtub and walk-in shower offers Breakfast , Lounge access with cocktail hours from 5.30pm to 7.30pm.

  • Views:

    City View

Max. number of persons
3
Area
From 66 / 710 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Novotel Mumbai International Airport

CTS 1359 Marol, Next to Airport Metro Station, entrance no 3 Andheri Kurla Road
400059 MUMBAI
India

GPS:19.110109, 72.875298

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 268 rooms
  • One room for people with reduced mobility
  • 29 family rooms
  • 268 non-smoking rooms
  • 12 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services
  • Dry cleaning / Ironing

Entertainment

  • Pool Table

Wi-Fi

  • WiFi at the hotel

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

7 Meeting rooms

Well-being

Swimming Pool

  • Outside

InBalance

  • On site
  • On site
  • Indoor parking
  • Private
  • 240 parking spaces
  • Max Limited Height: 6.09 m / 20 ft

Security

  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Parking

Parking information

  • On site

FOOD EXCHANGE

Food Exchange is a contemporary and fun restaurant concept addressing the diversity of the markets and demands of our guest who seek multi-cuisine food and a good range of beverages for a myriad of occasions and appetites.

Cooking style
International
Chef name
Parimal Jahagirdar
Classifications & labels
2025
Capacity
168
Accessibility
Accessible service
Opening hours
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday
  • -
Subsequent opening hours

Menu average price: 2895 INR 2895 INR

Brunch Details

  • brunch buffet
  • reservation recommended

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Thematic parties and animation

Payment

  • Cash
  • Credit card
  • Contactless
  • Other

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Food Exchange is a contemporary and fun restaurant concept addressing the diversity of the markets and demands of our guest who seek multi-cuisine food and a good range of beverages for a myriad of occasions and appetites.

190 AMSL

Novotel Mumbai International Airport offers Speak-easy cocktails, selection of fine wines and spirits from across the globe at their 190 AMSL paired with high energy music and scenic view of 'The City of Dreams'.

Bar Type
BAR
Capacity
50
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Cocktail
  • Soft drinks
  • Apéritif
  • Vinoteca
  • Wine by the glass available

Snacks facilities

  • Cold snacks
  • Hot snacks

Novotel Mumbai International Airport offers Speak-easy cocktails, selection of fine wines and spirits from across the globe at their 190 AMSL paired with high energy music and scenic view of 'The City of Dreams'.

Breakfast Buffet Time: 7:00 AM - 10:30 AM Price: INR 1395 + taxes

Whether travelling for business or leisure, our guests can relax and enjoy at our Infinity swimming pool which faces the extensive skyline views of Mumbai. Contact Us- + 91 22 6925 8888 Email - HB4C0-RE@ACCOR.com

Whether travelling for business or leisure, our guests can relax and enjoy our InBalance Fitness Center, equipped with fully functional modern amenities.

Our wide range of luxury spas & beauty treatments assures a therapeutic and tranquil rejuvenation for your mind, body and soul. Choose from across the signature, home-crafted massages & therapies. Contact Us- + 91 22 6925 8888 Email - HB4C0-RE@ACCOR.com

With a selection of exotic cuisines, styles, and décor, as well as a number of venues for all types of events, our talented team creates custom choices for your fairy tale wedding and celebrations. For Enquires please email us at Sapana.SINGH@accor.com

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,701 reviews

Customer review rating 5.0/5

Shreya S. Couples - Confirmed reviews ALL

Dear Ms.S., Greetings from Novotel Mumbai International Airport! Thank You for sharing your valuable feedback with us. We are glad to hear that your Experience with us was satisfying. We strive to create unforgettable experiences for our guests, and we are delighted to know that we could do that for you. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards Rachita Sood General Manager

Customer review rating 0.5/5

Ravi V. Solo - Confirmed reviews ALL

Dear Mr.V., Greetings from Novotel Mumbai International Airport! I sincerely apologize for this unacceptable experience. Finding a cockroach in your bathroom is certainly not the standard we aim to maintain. Please be assured that we are taking this seriously and have addressed it with our housekeeping and pest control teams. Thank you for bringing this to our attention. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards Rachita Sood General Manager

Customer review rating 5.0/5

Viren A. Solo - Confirmed reviews ALL

Dear Mr. A., Greetings from Novotel Mumbai International Airport! Thank you for sharing your valuable feedback with us. We are delighted to know that your stay was satisfying. At Novotel, we strive to create seamless and memorable experiences for all our guests and it is wonderful to hear that we were able to do so for you. Your kind words and recognition truly mean a lot to our team. Thank you once again for your feedback. We look forward to welcoming you back in the near future. Warm regards, Rachita Sood General Manager

Customer review rating 4.5/5

Yogyata K. Business - Confirmed reviews ALL

Dear Mr. K. , Greetings from Novotel Mumbai International Airport! Thank You for sharing your valuable feedback with us. We are glad to hear that your Experience with us was satisfying. We strive to create unforgettable experiences for our guests, and we are delighted to know that we could do that for you. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards Rachita Sood General Manager

Customer review rating 4.5/5

Suraj K. S. Couples - Confirmed reviews ALL

Dear Mr. S. , Greetings from Novotel Mumbai International Airport! Thank you so much for your kind words. We’re truly delighted to hear that our team made your stay memorable. Your appreciation means a lot to us and we look forward to welcoming you again soon. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards, Rachita Sood General Manager

Dear Ms.S., Greetings from Novotel Mumbai International Airport! Thank You for sharing your valuable feedback with us. We are glad to hear that your Experience with us was satisfying. We strive to create unforgettable experiences for our guests, and we are delighted to know that we could do that for you. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards Rachita Sood General Manager

Customer review rating 0.5/5

Ravi V. Solo - Confirmed reviews ALL

Extremely disappointed with the cleanliness standards during my stay. I found a live cockroach in the bathroom, which is unacceptable for a hotel of this brand. This raised serious concerns about hygiene and pest control. I hope management takes immediate corrective action.

Dear Mr.V., Greetings from Novotel Mumbai International Airport! I sincerely apologize for this unacceptable experience. Finding a cockroach in your bathroom is certainly not the standard we aim to maintain. Please be assured that we are taking this seriously and have addressed it with our housekeeping and pest control teams. Thank you for bringing this to our attention. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards Rachita Sood General Manager

Customer review rating 5.0/5

Viren A. Solo - Confirmed reviews ALL

Extremely pleasant stay. Lovely staff all around.

Dear Mr. A., Greetings from Novotel Mumbai International Airport! Thank you for sharing your valuable feedback with us. We are delighted to know that your stay was satisfying. At Novotel, we strive to create seamless and memorable experiences for all our guests and it is wonderful to hear that we were able to do so for you. Your kind words and recognition truly mean a lot to our team. Thank you once again for your feedback. We look forward to welcoming you back in the near future. Warm regards, Rachita Sood General Manager

Customer review rating 4.5/5

Yogyata K. Business - Confirmed reviews ALL

great experience

Dear Mr. K. , Greetings from Novotel Mumbai International Airport! Thank You for sharing your valuable feedback with us. We are glad to hear that your Experience with us was satisfying. We strive to create unforgettable experiences for our guests, and we are delighted to know that we could do that for you. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards Rachita Sood General Manager

Customer review rating 4.5/5

Suraj K. S. Couples - Confirmed reviews ALL

Located very near the airport..property is very clean and the staff is super friendly. Perfect stay. Staff was kind enough to even upgrade our room category. Many thanks.

Dear Mr. S. , Greetings from Novotel Mumbai International Airport! Thank you so much for your kind words. We’re truly delighted to hear that our team made your stay memorable. Your appreciation means a lot to us and we look forward to welcoming you again soon. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards, Rachita Sood General Manager

Customer review rating 5.0/5

Vishwa P. Business - Confirmed reviews ALL

Excellent stay at Novotel Mumbai Airport. The hotel is super close to T2 - hardly 5 mins away, which is a blessing after a long flight. Rooms are spacious, clean, and quiet despite being near the airport. No aircraft noise at all. Bed was super comfortable. Breakfast spread was huge with great variety. Staff was very courteous, check-in/check-out was smooth. Special thanks to the front office team Nandita and Parth for the early check-in and room upgrade help. Highly recommended for layovers, transit stays and business trips. True Novotel standards.

Dear Mr.P., Greetings from Novotel Mumbai International Airport! Thank you for sharing your valuable feedback with us. We are delighted to know that your stay was satisfying. At Novotel, we strive to create seamless and memorable experiences for all our guests and it is wonderful to hear that we were able to do so for you. Your kind words and recognition truly mean a lot to our team. Thank you once again for your feedback. We look forward to welcoming you back in the near future. Warm regards, Rachita Sood General Manager

Customer review rating 4.5/5

Nadeem K. Families - Confirmed reviews ALL

We had a Wonderful time and an excellent experience. Will definitely be back soon!

Dear Mr. K., Greetings from Novotel Mumbai International Airport! Thank You for sharing your valuable feedback with us. We are glad to hear that your Experience with us was satisfying. We strive to create unforgettable experiences for our guests, and we are delighted to know that we could do that for you. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards Rachita Sood General Manager

Customer review rating 4.0/5

Parvez A. K. Business - Confirmed reviews ALL

Nice comfotable stay

Dear Mr. K., Greetings from Novotel Mumbai International Airport! Thank You for sharing your valuable feedback with us. We are glad to hear that your Experience with us was satisfying. We strive to create unforgettable experiences for our guests, and we are delighted to know that we could do that for you. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards Rachita Sood General Manager

Customer review rating 4.5/5

Deepesh M. Business - Confirmed reviews ALL

Nandita and Sujoy were very helpful at check-in n check-out Overall stat was great

Dear Mr.M., Greetings from Novotel Mumbai International Airport! Thank you so much for your kind words. We’re truly delighted to hear that our team made your stay comfortable. Your appreciation means a lot to us and we look forward to welcoming you again soon. Best Regards, Rachita Sood General Manager

Customer review rating 4.5/5

Rambabu S. Business - Confirmed reviews ALL

Food is served with utmost hospitality and care

Dear Mr. S., Greetings from Novotel Mumbai International Airport! Thank You for sharing your valuable feedback with us. We are glad to hear that your Experience with us was satisfying. We strive to create unforgettable experiences for our guests, and we are delighted to know that we could do that for you. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards Rachita Sood General Manager

Customer review rating 4.5/5

Paras K. Business - Confirmed reviews ALL

It was a very comfortable stay, right from Check in to check out, Good Staff behaviour, never faced any issue anywhere and the food was good.

Dear Mr. K., Greetings from Novotel Mumbai International Airport! Thank you so much for your kind words. We’re truly delighted to hear that our team made your stay memorable. Your appreciation means a lot to us and we look forward to welcoming you again soon. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards, Rachita Sood General Manager

Customer review rating 2.0/5

Jad H. Business - Confirmed reviews ALL

Humid smell in the room Toilet not clean (hair on the wall, etc) Restaurant team are so nice, helpful and welcoming Massage teams is so good But cleanliness and humidity in the room should be taken into consideration

Customer review rating 3.0/5

Vinay I. Business - Confirmed reviews ALL

Okay room, good business hotel, good breakfast, very less IRD options for dinner and lunch.

Dear Mr.I., Greetings from Novotel Mumbai International Airport! Thank you for sharing your feedback. We’re glad to know that you were happy with the room, the overall business-hotel experience and our breakfast. We sincerely apologize for the limited IRD options available for lunch and dinner. We appreciate you bringing this to our attention and will certainly review our menu offerings to provide a wider and more satisfying selection for our guests. We look forward to welcoming you again and providing a better dining experience. Best Regards, Rachita Sood General Manager

Customer review rating 5.0/5

Chinatamani V. Friends - Confirmed reviews ALL

Overall, I had a very good experience during my stay. The receptionist was very quick and helpful with everything, and the pricing was also quite reasonable. They even upgraded my room, which was a nice gesture. Initially, the hot water in the room was not working, but the staff immediately changed the room for me, so I really appreciate their quick response. I also ordered some food during my stay. The food was okay, but I felt the taste and preparation could have been better. Apart from that, everything was really good, and I had a pleasant overall experience. I would definitely consider coming back again. And next time, I hope you’ll give me a little complimentary treat! 😊

Customer review rating 0.5/5

Smita M. Families - Confirmed reviews ALL

Not satisfied with the overall experience. Considering the amount paid and the brand name, we expected much better. The room and bathroom were not clean, the room was much smaller than shown online, amenities were insufficient, food quality was poor, and the cutlery/spoons were sticky and unclean.

Customer review rating 5.0/5

Raj A. Families - Confirmed reviews ALL

Had a wonderful stay! The staff was extremely warm, helpful, and attentive. Everything was taken care of quickly and beautifully, making our stay truly comfortable. A special mention to the restaurant team for being so friendly and for feeding us so well with delicious meals! ❤️ Special thanks to Kashmiri, Tamal, Ishita, Faizan, Chef Madan, Lokesh, Satya, Tejas, and Disha for taking such great care of us. Truly appreciated! 🙌🏻✨ Thanks to asmi and anjum for such a warm welcome.

Dear Mr. A., Greetings from Novotel Mumbai International Airport! Thank you so much for your kind words. We’re truly delighted to hear that our team made your stay memorable. Your appreciation means a lot to us and we look forward to welcoming you again soon. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards, Rachita Sood General Manager

Customer review rating 0.5/5

Sankara R. V. Business - Confirmed reviews ALL

From beginning till now, experience had been horrible. Started with awful check-in experience, seems staff doesn't know how to handle corporate bookings. Dumpy room(feedback shared with Mr.Vinayak at the restaurant during breakfast and with front-desk during checkout), and now my name mentioned in the email communication itself is wrong. Seems Novotel has completely forgotten the quality checks and has no control.

Customer review rating 4.0/5

Ben T. Business - Confirmed reviews ALL

everything worked well until I needed to leave and the lift kept on stopping at first floor and then going back up to a high level, but i needed to get to ground floor. these are the worst lifts ever. v

Customer review rating 4.5/5

Yogesh M. Business - Confirmed reviews ALL

Close to the airport and connected well to other parts of Mumbai with the metro and the nearby highways. Great breakfast, silent rooms and very comfortable bedding.

Customer review rating 5.0/5

Asish M. Couples - Confirmed reviews ALL

Location is good, near to airport, staff is goos, food also great

Other web-users rate our hotel

  • 1,282 reviews 9.5/10 Location
  • 2,399 reviews 8.8/10 Room
  • 6,883 reviews 9.4/10 Service
  • 38 reviews 8.1/10 WiFi
  • 2,311 reviews 8.8/10 Food
  • 1,449 reviews 9.4/10 Breakfast
  • 1,402 reviews 8.6/10 Cleanliness
  • 792 reviews 8/10 Comfort

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