Novotel Mumbai International Airport 5 stars

Customer review rating (ALL Rating) 4.5/5 3,865 reviews

Best price
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Novotel Mumbai International Airport - Image 1
Novotel Mumbai International Airport - Image 2
Novotel Mumbai International Airport - Image 3
Novotel Mumbai International Airport - Image 4
CTS 1359 Marol, Next to Airport Metro Station, entrance no 3 Andheri Kurla Road, 400059 MUMBAI, India

Description

Hotel extras

  • 1.5 km from International Airport and 5 km from Domestic Terminal.

  • Modern 33 sqm tech-friendly rooms with generous personal space.

  • Smart TVs in every room; guests can stream using their own OTT accounts.

  • Nine flexible event spaces for business meetings and social gatherings.

  • Three dining venues offering all-day dining, gourmet bites, and skyline views.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard room Twin Bed

Photo out of - Standard room Twin Bed

33 sq. mt. Standard Room with Twin bed offers a generous and comfortable space for business and leisure guests. The room is spacious and complemented with stylish furniture for your comfort.

  • Views:

    City View

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

Single bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 33 m² / 355 sq ft
  • Bedding 1 x Single bed(s) and 1 x Single bed(s)
  • Views: City View
See availabilities

A perfect blend of serenity and elegance, the Deluxe Room will delight you with its magnificent modern interiors, three fixture bathrooms and being situated on s higher floor

  • Views:

    City View

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

A perfect blend of serenity and elegance, the Deluxe Room will delight you with its magnificent modern interiors, three fixture bathrooms and being situated on s higher floor

  • Views:

    City View

Max. number of persons
3
Area
From 33 m² / 355 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Combine work and relaxation in complete serenity in our 34 sq. mt. Superior Room with King bed. With modern decor, comfortable design and high-tech facilities with three and four-fixture bathrooms.

  • Views:

    City View

Max. number of persons
3
Area
From 34 m² / 365 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Sink lever hardware
  • Handheld shower

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Combine work and relaxation in complete serenity in our 34 sq. mt. Superior Room Twin bed. With modern decor, comfortable design and high-tech facilities with three and four-fixture bathrooms.

  • Views:

    City View

Max. number of persons
3
Area
From 34 m² / 365 sq ft

Bedding

Single bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

A perfect blend of serenity and elegance, the Executive Room will delight you with its magnificent modern interiors, three and four-fixture bathrooms on higher floor along club lounge access with cocktail hours from 5.30pm to 7.30pm.

  • Views:

    City View

Max. number of persons
3
Area
From 34 m² / 365 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

A perfect blend of serenity and elegance, the Executive Room will delight you with its magnificent modern interiors, three and four-fixture bathrooms on higher floor along club lounge access with cocktail hours from 5.30pm to 7.30pm.

  • Views:

    City View

Max. number of persons
3
Area
From 34 m² / 365 sq ft

Bedding

Single bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Executive Suite King Bed with Living room Airport View with Cocktail Hours & Short Eats

Photo out of - Executive Suite King Bed with Living room Airport View with Cocktail Hours & Short Eats

66 sq. mt suite with a view of the airport with workspace, lounge, master bedroom, walk-in closet and a modern bathroom with a bathtub and walk-in shower offers Breakfast , Lounge access with cocktail hours from 5.30pm to 7.30pm.

  • Views:

    City View

Max. number of persons
3
Area
From 66 m² / 710 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Mumbai International Airport

CTS 1359 Marol, Next to Airport Metro Station, entrance no 3 Andheri Kurla Road
400059 MUMBAI
India

GPS:19.110109, 72.875298

Telephone
Fax +91 22 6925 8869

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 268 rooms
  • One room for people with reduced mobility
  • 29 family rooms
  • 268 non-smoking rooms
  • 12 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services
  • Dry cleaning / Ironing

Entertainment

  • Pool Table

Wi-Fi

  • WiFi at the hotel

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

7 Meeting rooms

Well-being

Swimming Pool

  • Outside

InBalance

  • On site
  • On site
  • Indoor parking
  • Private
  • 240 parking spaces
  • Max Limited Height: 6.09 m / 20 ft

Security

  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Parking

Parking information

  • On site

FOOD EXCHANGE

Photo out of - FOOD EXCHANGE

Food Exchange is a contemporary and fun restaurant concept addressing the diversity of the markets and demands of our guest who seek multi-cuisine food and a good range of beverages for a myriad of occasions and appetites.

Cooking style
International
Chef name
Parimal Jahagirdar
Classifications & labels
2025
Capacity
168
Accessibility
Accessible service
400059 Mumbai, India
Telephone +91 22 6925 8888
Opening hours
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday
  • -
Subsequent opening hours

Menu average price: 27.21 € 2895 INR

Brunch Details

  • brunch buffet
  • reservation recommended

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Thematic parties and animation

Payment

  • Cash
  • Credit card
  • Contactless
  • Other

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Food Exchange is a contemporary and fun restaurant concept addressing the diversity of the markets and demands of our guest who seek multi-cuisine food and a good range of beverages for a myriad of occasions and appetites.

190 AMSL

Photo out of - 190 AMSL

Novotel Mumbai International Airport offers Speak-easy cocktails, selection of fine wines and spirits from across the globe at their 190 AMSL paired with high energy music and scenic view of 'The City of Dreams'.

Bar Type
BAR
Capacity
50
Accessibility
Accessible service
Telephone +91 22 6925 8888

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Cocktail
  • Soft drinks
  • Apéritif
  • Vinoteca
  • Wine by the glass available

Snacks facilities

  • Cold snacks
  • Hot snacks

Novotel Mumbai International Airport offers Speak-easy cocktails, selection of fine wines and spirits from across the globe at their 190 AMSL paired with high energy music and scenic view of 'The City of Dreams'.

Breakfast Buffet Time: 7:00 AM - 10:30 AM Price: INR 1395 + taxes

Whether travelling for business or leisure, our guests can relax and enjoy at our Infinity swimming pool which faces the extensive skyline views of Mumbai. Contact Us- + 91 22 6925 8888 Email - HB4C0-RE@ACCOR.com

Whether travelling for business or leisure, our guests can relax and enjoy our InBalance Fitness Center, equipped with fully functional modern amenities.

Our wide range of luxury spas & beauty treatments assures a therapeutic and tranquil rejuvenation for your mind, body and soul. Choose from across the signature, home-crafted massages & therapies. Contact Us- + 91 22 6925 8888 Email - HB4C0-RE@ACCOR.com

With a selection of exotic cuisines, styles, and décor, as well as a number of venues for all types of events, our talented team creates custom choices for your fairy tale wedding and celebrations. For Enquires please email us at Sapana.SINGH@accor.com

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,865 reviews

Customer review rating 4.0/5

Naresh K. Business - Confirmed reviews ALL

Dear Mr.K., Greetings from Novotel Mumbai International Airport! Thank you so much for your kind words. We’re truly delighted to hear that our team made your stay memorable. Your appreciation means a lot to us and we look forward to welcoming you again soon. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards, Rachita Sood General Manager

Customer review rating 5.0/5

Utsav A. B. Friends - Confirmed reviews ALL

Dear Mr.B., Greetings from Novotel Mumbai International Airport! Thank you so much for your kind words. We’re truly delighted to hear that our team made your stay memorable. Your appreciation means a lot to us and we look forward to welcoming you again soon. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards, Rachita Sood General Manager

Customer review rating 3.5/5

Yin W. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Maneesh R. P. Business - Confirmed reviews ALL

Dear Mr.P., Greetings from Novotel Mumbai International Airport! Thank you so much for your kind words. We’re truly delighted to hear that our team made your stay memorable. Your appreciation means a lot to us and we look forward to welcoming you again soon. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards, Rachita Sood General Manager

Customer review rating 5.0/5

Daulat J. Business - Confirmed reviews ALL

Dear Ms. J., Greetings from Novotel Mumbai International Airport! Thank you so much for your kind words. We’re truly delighted to hear that our team made your stay memorable. Your appreciation means a lot to us and we look forward to welcoming you again soon. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards, Rachita Sood General Manager

Dear Mr.K., Greetings from Novotel Mumbai International Airport! Thank you so much for your kind words. We’re truly delighted to hear that our team made your stay memorable. Your appreciation means a lot to us and we look forward to welcoming you again soon. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards, Rachita Sood General Manager

Customer review rating 5.0/5

Utsav A. B. Friends - Confirmed reviews ALL

Well located and comfortable stay

Dear Mr.B., Greetings from Novotel Mumbai International Airport! Thank you so much for your kind words. We’re truly delighted to hear that our team made your stay memorable. Your appreciation means a lot to us and we look forward to welcoming you again soon. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards, Rachita Sood General Manager

Customer review rating 3.5/5

Yin W. Business - Confirmed reviews ALL

We have stayed at Novotel for 7 nights as a corporate team, and overall, our stay experience has been pleasant and satisfactory. We would like to kindly share two minor suggestions for your service improvement. First, regarding housekeeping service. The cleaning staff often turns the room air conditioner down to 18°C while we are out. When we return to the room, the temperature becomes extremely cold and uncomfortable. We would appreciate it if the housekeeping team could maintain a reasonable room temperature or keep the air cconditioner at the same temperature Second, regarding the airport transfer service. Our team has five colleagues staying at this hotel for eight nights under a corporate booking arrangement. However, one of our colleagues who booked through a travel agency was not offered the complimentary airport transfer service, while other corporate reservations include this package benefit. As we are all long-staying corporate guests from the same team, we find this policy discrepancy confusing and inconsistent. Although the issue maybe eventually resolved internally, we hope the hotel can unify the service standard for corporate group bookings to avoid similar confusion for future corporate guests. Thank you very much for the overall great service during our stay.

Customer review rating 4.5/5

Maneesh R. P. Business - Confirmed reviews ALL

I love the way most of my specific requirements have been understood and catered too.

Dear Mr.P., Greetings from Novotel Mumbai International Airport! Thank you so much for your kind words. We’re truly delighted to hear that our team made your stay memorable. Your appreciation means a lot to us and we look forward to welcoming you again soon. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards, Rachita Sood General Manager

Customer review rating 5.0/5

Daulat J. Business - Confirmed reviews ALL

Good

Dear Ms. J., Greetings from Novotel Mumbai International Airport! Thank you so much for your kind words. We’re truly delighted to hear that our team made your stay memorable. Your appreciation means a lot to us and we look forward to welcoming you again soon. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards, Rachita Sood General Manager

Customer review rating 5.0/5

Sudheer M. Solo - Confirmed reviews ALL

It was a nice experience. Thanks to Rachita madam, the GM, Anjum Shiekh, Deepika and Ahuja who who were very hospitable. I really enjoyed the stay.

Dear Mr. M., Greetings from Novotel Mumbai International Airport! Thank you for sharing your valuable feedback with us. We are delighted to know that your experience with us was satisfying. At Novotel, we strive to create memorable and seamless experiences for all our guests, and it is wonderful to hear that we succeeded in doing so for you. We truly appreciate your kind words for Kavita your recognition means a lot to our team. Once again, thank you for your feedback. We look forward to welcoming you back soon. Warm Regards, Rachita Sood General Manager

Customer review rating 4.5/5

Yameen M. Solo - Confirmed reviews ALL

very well located in relation to the airport, only thing was the room card stopped working at 12pm despite requesting (and receiving confirmation) of a late check out at 2pm. excellent communication

Dear Mr.M., Greetings from Novotel Mumbai International Airport! Thank you for your kind feedback and for highlighting our convenient location near the airport and the excellent communication from our team. We sincerely apologize for the inconvenience caused when your room key stopped working at 12:00 pm despite your approved late check-out until 2:00 pm. Please note that our room keys are programmed to deactivate at the standard check-out time of 12:00 pm as part of the system process. Even when a late check-out is approved, the key may require reactivation at the Front Office. We regret the inconvenience this caused and appreciate your understanding. Your feedback helps us improve the guest experience, and we hope to welcome you back soon. Best Regards, Rachita Sood General Manager

Customer review rating 4.5/5

Tushar S. Business - Confirmed reviews ALL

Everything was perfect. There was a slight confusion around laundry which was promptly handled

Dear Mr.S., Greetings from Novotel Mumbai International Airport! Thank you so much for your kind words. We’re truly delighted to hear that our team made your stay memorable. Your appreciation means a lot to us and we look forward to welcoming you again soon. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards, Rachita Sood General Manager

Customer review rating 2.0/5

Aarti G. Families - Confirmed reviews ALL

1. Guest assistance dont pick up calls half the time 2. AC didnt work- even electrician couldnt make it work - senior citizen and kids suffered. 3. Reception staff was cordial 4. Items missing from room

Customer review rating 5.0/5

Karthik B. Business - Confirmed reviews ALL

It was a seamless experience as usual. The staff made sure that all my requests were taken care of.

Dear Mr.B., Greetings from Novotel Mumbai International Airport! Thank you for sharing your valuable feedback with us. We are delighted to know that your stay was satisfying. At Novotel, we strive to create seamless and memorable experiences for all our guests and it is wonderful to hear that we were able to do so for you. Your kind words and recognition truly mean a lot to our team. Thank you once again for your feedback. We look forward to welcoming you back in the near future. Warm regards, Rachita Sood General Manager

Customer review rating 4.5/5

Shirish S. B. Business - Confirmed reviews ALL

Everything went well

Dear Mr. B., Greetings from Novotel Mumbai International Airport! Thank you so much for your kind words. We’re truly delighted to hear that our team made your stay memorable. Your appreciation means a lot to us and we look forward to welcoming you again soon. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards, Rachita Sood General Manager

Customer review rating 5.0/5

Rahul U. Families - Confirmed reviews ALL

One of the best hotels in terms of service and attention to guests. Have not experienced such hospitality

Dear Mr. U., Greetings from Novotel Mumbai International Airport! Thank you so much for your kind words. We’re truly delighted to hear that our team made your stay memorable. Your appreciation means a lot to us and we look forward to welcoming you again soon. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards, Rachita Sood General Manager

Customer review rating 5.0/5

Mayuriketan P. Couples - Confirmed reviews ALL

Room is very spacious, Breakfast and food are very delicious.

Dear Ms. P., Greetings from Novotel Mumbai International Airport! Thank you so much for your kind words. We’re truly delighted to hear that our team made your stay memorable. Your appreciation means a lot to us and we look forward to welcoming you again soon. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards, Rachita Sood General Manager

Customer review rating 4.5/5

Ashutosh K. R. Business - Confirmed reviews ALL

Comfortable and very good stay

Dear Mr.R., Greetings from Novotel Mumbai International Airport! Thank you so much for your kind words. We’re truly delighted to hear that our team made your stay memorable. Your appreciation means a lot to us and we look forward to welcoming you again soon. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards, Rachita Sood General Manager

Customer review rating 5.0/5

Oleg V. Business - Confirmed reviews ALL

Receptionist was very helpful and fully professional. Room is modern, clean and comfortable.

Dear Mr.V. , Greetings from Novotel Mumbai International Airport! Thank you for sharing your valuable feedback with us. We are delighted to know that your experience with us was satisfying. At Novotel, we strive to create memorable and seamless experiences for all our guests, and it is wonderful to hear that we succeeded in doing so for you. We truly appreciate your kind words for our front office and your recognition means a lot to our team. Once again, thank you for your feedback. We look forward to welcoming you back soon. Warm Regards, Rachita Sood General Manager

Customer review rating 5.0/5

Sylvain B. Business - Confirmed reviews ALL

Good

Dear Mr. B. , Greetings from Novotel Mumbai International Airport! Thank you so much for your kind words. We’re truly delighted to hear that our team made your stay memorable. Your appreciation means a lot to us and we look forward to welcoming you again soon. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards, Rachita Sood General Manager

Customer review rating 3.5/5

Swasti B. Business - Confirmed reviews ALL

Well located, near to office and the shuttle services either airport transfer or office transfer really make it convenient

Dear Ms. B., Greetings from Novotel Mumbai International Airport! Thank you so much for your kind words. We’re truly delighted to hear that our team made your stay memorable. Your appreciation means a lot to us and we look forward to welcoming you again soon. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards, Rachita Sood General Manager

Customer review rating 4.5/5

Mayank M. Families - Confirmed reviews ALL

Kind staff. Good spacious and clean rooms.

Dear Mr. M., Greetings from Novotel Mumbai International Airport! Thank you so much for your kind words. We’re truly delighted to hear that our team made your stay memorable. Your appreciation means a lot to us and we look forward to welcoming you again soon. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards, Rachita Sood General Manager

Customer review rating 4.0/5

Ashutosh J. Business - Confirmed reviews ALL

Pleasant stay

Dear Mr.J., Greetings from Novotel Mumbai International Airport! Thank you so much for your kind words. We’re truly delighted to hear that our team made your stay memorable. Your appreciation means a lot to us and we look forward to welcoming you again soon. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards, Rachita Sood General Manager

Customer review rating 4.0/5

Subramanian R. Families - Confirmed reviews ALL

Comfortable room, though the bed was too high for my aging mother. Good location near the airport. Food and drink was hit or miss - some good, some not so good.

Dear Mr.R. , Greetings from Novotel Mumbai International Airport! Thank you for sharing your feedback. We are pleased to know that you found the room comfortable and appreciated our convenient location near the airport. We also appreciate your comments regarding the bed height and the food and beverage experience. Your observations are valuable and will be shared with the relevant teams as we continually work to enhance guest comfort and dining consistency. We hope to have the opportunity to welcome you and your family back for an even better stay in the future. Best Regards, Rachita Sood General Manager

Other web-users rate our hotel

  • 1,250 reviews 9.4/10 Location
  • 2,308 reviews 8.8/10 Room
  • 6,499 reviews 9.4/10 Service
  • 36 reviews 8.3/10 WiFi
  • 2,279 reviews 8.8/10 Food
  • 1,442 reviews 9.3/10 Breakfast
  • 1,354 reviews 8.5/10 Cleanliness
  • 781 reviews 8/10 Comfort

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