Novotel Mumbai International Airport 5 stars

Customer review rating (ALL Rating) 4.5/5 1,444 reviews

Novotel Mumbai International Airport - Image 1
Novotel Mumbai International Airport - Image 2
Novotel Mumbai International Airport - Image 3
Novotel Mumbai International Airport - Image 4

Description

Hotel extras

  • Vicinity, 1.5 km from International Airport and​ 5 km from Domestic Terminal​.

  • Modern and Technology-friendly guest room with generous personal space of 33 sqm.

  • Cutting Edge Technology, access to (OTT) entertainment channels in the rooms.

  • 16,500 sq. ft. Five well-equipped, social and meeting space with ample natural light

  • Nitro Brews, now available at Novotel Mumbai International Airport.

Our accommodation(s)

Hotel location

Novotel Mumbai International Airport

CTS 1359 Marol, Next to Airport Metro Station, entrance no 3 Andheri Kurla Road
400059 MUMBAI
India

GPS:19.110109, 72.875298

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOOD EXCHANGE

Food Exchange is a contemporary and fun restaurant concept addressing the diversity of the markets and demands of our guest who seek multi-cuisine food and a good range of beverages for a myriad of occasions and appetites.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,444 reviews

Great hotel

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Very clean, efficiently run hotel.

Dear Mr. M., Greetings from Novotel Mumbai International Airport ! Thank You for sharing your valuable feedback with us. We are glad to hear that your stay with us was satisfying. We strive to create unforgettable experiences for our guests, and we are delighted to know that we could do that for you. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards Rachita Sood General Manager

Comfortable Stay Great Staff everywhere

Customer review rating 4.5/5

Ds G. Business - Confirmed reviews ALL

Comfortable Stay Great Staff everywhere a guest goes. Always with a smile day or night.

Dear Mr. R., Greetings from Novotel Mumbai International Airport ! Thank You for sharing your valuable feedback with us. We are glad to hear that your stay with us was satisfying. We strive to create unforgettable experiences for our guests, and we are delighted to know that we could do that for you. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards Rachita Sood General Manager

Good stay

Customer review rating 3.5/5

Nihal B. Business - Confirmed reviews ALL

Experience was good. Gourmet bar options could have been better.

Dear Mr. B., Greetings from Novotel Mumbai International Airport ! Thank You for sharing your valuable feedback with us. We are glad to hear that your stay with us was satisfying. We strive to create unforgettable experiences for our guests, and we are delighted to know that we could do that for you. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards Rachita Sood General Manager

Worst service

Customer review rating 1.5/5

Minoti Families - Confirmed reviews ALL

The servjce was just terrible. 1. I had informed the hotel that we would be arriving at 4 am from the international airport and please have the extra bed in the room ready, still it was not done 2. The room allocated to us had a stinking smell and I had to ask for a room fresh we at 4:30 am 3. We had informed that there will be 3 guests in the room still there were only two towels, two cups, and we had to wait for 40 min for a towel 4. The guest service phone pickup is as per our luck, might or might it get picked up 5. I asked the guest service if they can provide a sicssor to use, they said yes and I waited for 1 hr and it never got to my room 6. I informed 15 min prior to checkout and my taxi arrival still there was no response to get my luggage in time for the taxi, even when I informed that I have a flight to catch Other tab location of the hotel and breakfast arrive nothing was good about the hotel

Dear Mr. V., Greetings from Novotel Mumbai International Airport ! Thank you for taking the time to share your valuable feedback with us. We regret that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Rachita Sood General Manager

Good hotel “overall”

Customer review rating 4.0/5

Sumesh N. Business - Confirmed reviews ALL

Rooms are fairly large , clean bathrooms , tidy linens and good breakfast spread .

Dear Mr. N., Greetings from Novotel Mumbai International Airport ! Thank You for sharing your valuable feedback with us. We are glad to hear that your stay with us was satisfying. We strive to create unforgettable experiences for our guests, and we are delighted to know that we could do that for you. Once again, thank you for your feedback and we look forward to welcoming you again. Best Regards Rachita Sood General Manager

Other web-users rate our hotel

  • 574 reviews 9.3/10 Location
  • 892 reviews 8.6/10 Room
  • 1,958 reviews 9.3/10 Service
  • 11 reviews 8.4/10 WiFi
  • 389 reviews 8.3/10 Cleanliness
  • 374 reviews 9.5/10 Vibe
  • 354 reviews 8.9/10 Breakfast
  • 178 reviews 7.7/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Mumbai