Pullman Santiago Vitacura 5 stars

Customer review rating (ALL Rating) 4.5/5 940 reviews

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Description

Hotel extras

  • Accessibility for people with reduced mobility

  • 24-hour concierge services

  • Free parking

  • Gym and bike rental

  • Outdoor terrace

Our accommodation(s)

Hotel location

Pullman Santiago Vitacura

Av Vitacura 3201 Vitacura
7630578 SANTIAGO
Chile

GPS:-33.407496, -70.598381

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Ofelia Gastrobar

Gastronomy and Wine with Ofelia Gastrobar, an offering inspired by Mediterranean cuisine, world tapas, signature cocktails and a wide variety of innovative dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  940 reviews

TripAdvisor Rating  4.5/5  2,904 reviews

Certificate of excellence 2024

Great Experience in a Beautiful Part of the City.

Customer review rating 5.0/5

Fabi C. Friends - Confirmed reviews ALL

Stayed at the Pullman Hotel in Santiago Vitacura for about a week. The staff was so kind and helpful. This location is great for new visitors as it is in an ideal part of the city. Many restaurants and stores are at a walkable distance. The mall, and other great shops are about 10-15 minutes away with Uber.

Dear Fabian, We appreciate the time you have taken to answer our satisfaction survey. We are glad you had a great experience staying with us and our staff was kind and helpful. We will share your kind comments with our team. Thank you for your valuable feedback. We hope to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Service PULLMAN SANTIAGO VITACURA

Well located and comfortable

Customer review rating 4.0/5

Bp Friends - Confirmed reviews ALL

The hotel was comfortable and had what was required

Dear Brent, We appreciate the time you have taken to answer our satisfaction survey. We are glad you had a comfortable stay with us, and that you liked our location. Thank you for your valuable feedback, we will share it with our team. We hope to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Service PULLMAN SANTIAGO VITACURA

Very professional and welcoming

Customer review rating 5.0/5

C. B. Friends - Confirmed reviews ALL

Our stay at the Pullman was so great! All the staff were so professional, welcoming and efficient! We enjoyed every minute!

Dear C., We appreciate the time you have taken to answer our satisfaction survey. We are pleased to know that you had a great stay with us, and our staff was professional, welcoming and efficient. We will share your kind comments with them. We hope to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Service PULLMAN SANTIAGO VITACURA

Customer review rating 5.0/5

Tania Couples - Confirmed reviews ALL

I had a great stay, room was clean and spacious and staff were very helpful and welcoming. Loved the modern style and location. Close to many restaurants walking distance.

Dear Tania, We appreciate the time you have taken to answer our satisfaction survey. We are pleased you had a great stay, and our staff was helpful and welcoming. Thank you for your kind comments, we will share it with our team. We hope to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Service PULLMAN SANTIAGO VITACURA

They took a good care of hundreds of us

Customer review rating 5.0/5

Joshua C. Friends - Confirmed reviews ALL

Wonderful were able to take care of a few hundred of us. We came to visit at the end of September. The staff from reception to the restaurant to security to those who clean the rooms. All of them were lovely and wonderful. They were willing to work with us, even though we were loud at times. They made provisions to not only take care of other customers but us as well 10 out of 10 would stay again.

Dear Joshua, We appreciate the time you have taken to answer our satisfaction survey. We are glad you had a wonderful experience staying with us and our staff provided you a great service. We will share your kind comments with our team. Thank you for your valuable feedback, we are happy to read that you will stay with us again in the future. We hope to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Service PULLMAN SANTIAGO VITACURA

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Other web-users rate our hotel

  • 386 reviews 9.4/10 Location
  • 598 reviews 7.5/10 Room
  • 736 reviews 7.7/10 Service
  • 14 reviews 6.5/10 WiFi
  • 378 reviews 7.9/10 Breakfast
  • 276 reviews 7.7/10 Comfort
  • 187 reviews 7/10 Cleanliness
  • 144 reviews 8.4/10 Vibe

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