Pullman Santiago Vitacura 5 stars

Customer review rating (ALL Rating) 4.5/5 1,089 reviews

Best price
guarantee
Pullman Santiago Vitacura - Image 1
Pullman Santiago Vitacura - Image 2
Pullman Santiago Vitacura - Image 3
Pullman Santiago Vitacura - Image 4
Av Vitacura 3201 Vitacura, 7630578 SANTIAGO, Chile

Description

Hotel extras

  • Accessibility for people with reduced mobility

  • 24-hour concierge services

  • Free parking

  • Gym and bike rental

  • Outdoor terrace

Our accommodation(s)

Hotel location

Pullman Santiago Vitacura

Av Vitacura 3201 Vitacura
7630578 SANTIAGO
Chile

GPS:-33.407496, -70.598381

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Ofelia Gastrobar

Gastronomy and Wine with Ofelia Gastrobar, an offering inspired by Mediterranean cuisine, world tapas, signature cocktails and a wide variety of innovative dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,089 reviews

TripAdvisor Rating  4.4/5  2,931 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Patrick C. Couples - Confirmed reviews ALL

Great breakfast and enjoyed drinks and tasty snacks at the restaurant/bar in the evening.

Dear Patrick, Thank you for your feedback. We are pleased to hear that you enjoyed your stay, particularly our breakfast and the offerings at our restaurant/bar. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Alejandra Zenteno Customer Experience and Front Desk Supervisor Pullman Santiago Vitacura

Customer review rating 4.5/5

Tadeo B. Business - Confirmed reviews ALL

The experience was amazing. My view was beautiful as I was on the sunrise side of the building. The building is a brief walk from the bustling part of the city where you can find so many different restaurants, bakeries, and shops.

Dear Tadeo, Thank you for your kind words regarding your experience at our hotel. We are delighted to hear that you enjoyed the beautiful view and the convenient location. It is always our goal to provide exceptional service and a memorable stay for our guests. Alejandra Zenteno Customer Experience and Front Desk Supervisor Goodbye, and best wishes from Pullman Santiago Vitacura.

Customer review rating 3.0/5

Ti V. Families - Confirmed reviews ALL

Staff is friendly, breakfast buffet was good. However the shower iis dirty. It needs good scrub.

Dear Sr, Thank you for your feedback. We are pleased to hear that you appreciated our friendly staff and breakfast buffet. However, we regret that the cleanliness of the shower did not meet your expectations. Your comments will be shared with our housekeeping team for their attention. Best Regards, Alejandra Zenteno Customer Experience and Front Desk Supervisor Pullman Santiago Vitacura

Customer review rating 5.0/5

Sally B. Solo - Confirmed reviews ALL

I stayed here with a group of travelers…..I would definitely recommend this hotel to others

Dear Sally, Thank you for your kind words regarding your recent stay. We are delighted to hear that you appreciated our location, cleanliness, and friendly service. Your recommendation means a lot to us, and we look forward to welcoming you and your group back in the future. Best regards, Alejandra Zenteno Customer Care and Front Desk Supervisor Pullman Santiago Vitacura

Great location: The biggest plus of the hotel is it’s location. It is located right across a big mall MUT

TripAdvisor rating 3.0/5

Acoaco5 TripAdvisor review

The biggest plus of the hotel is it’s location. It is located right across a big mall MUT with lots of shops and restaurants. The rooms with two double beds had one single very small plastic table that is more like a toy plastic tube; very inefficient and too small to place anything useful. Also the rooms, if you come for a long stay they do not have enough storage. The showers need a shower mat to avoid falling.; since the shower floor is slippery. The breakfast staff are very nice. The pool water in the 18th floor has nice views but the water is very cold and not heated. They also need to replace the towels they tend to be quite worn and rough texture. It is nice that they provide you with a regulable glass bottle with a dispenser in each floor.

Dear guest, This is Pullman Santiago Vitacura, and after reading your comments, we think you have stayed at Pullman Santiago El Bosque. Thank you for your Feedback, we will share them with our colleagues from El Bsoque. Thank you for choosing the Pullman Brand for staying during your trip to Santiago de Chile. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Experience PULLMAN SANTIAGO VITACURA

In partnership with TripAdvisor

Other web-users rate our hotel

  • 423 reviews 9.6/10 Location
  • 629 reviews 7.7/10 Room
  • 812 reviews 8.2/10 Service
  • 16 reviews 3.1/10 WiFi
  • 417 reviews 8.4/10 Breakfast
  • 265 reviews 7.6/10 Comfort
  • 192 reviews 7.4/10 Cleanliness
  • 129 reviews 7.8/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Santiago

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.