Pullman Santiago Vitacura 5 stars

Customer review rating (ALL Rating) 4.5/5 970 reviews

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Pullman Santiago Vitacura - Image 1
Pullman Santiago Vitacura - Image 2
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Av Vitacura 3201 Vitacura, 7630578 SANTIAGO, Chile

Description

Hotel extras

  • Accessibility for people with reduced mobility

  • 24-hour concierge services

  • Free parking

  • Gym and bike rental

  • Outdoor terrace

Our accommodation(s)

Hotel location

Pullman Santiago Vitacura

Av Vitacura 3201 Vitacura
7630578 SANTIAGO
Chile

GPS:-33.407496, -70.598381

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Ofelia Gastrobar

Gastronomy and Wine with Ofelia Gastrobar, an offering inspired by Mediterranean cuisine, world tapas, signature cocktails and a wide variety of innovative dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  970 reviews

TripAdvisor Rating  4.5/5  2,907 reviews

Certificate of excellence 2024

Nice business hotel

TripAdvisor rating 5.0/5

Ken2024 Business - TripAdvisor review

Nice business hotel. Great location. Clean and comfortable. Gym is small, so is the pool, but otherwise good. Great views from floors 13 and up. Good for business and leisure. Cost to restaurants and in a nice safe area. Well worth a visit againin the future. Welcoming staff.

Dear Ken, We appreciate the time you have taken to answer our satisfaction survey. We are pleased you liked our location, and you had a comfortable stay with us. We will share your valuable Feedback about the gym and the pool with our team, so they can take it in consideration to offer a better service to our guest's. We hope to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Care PULLMAN SANTIAGO VITACURA

fantastic

Customer review rating 4.5/5

Motohiro O. Business - Confirmed reviews ALL

Excellent, Nice staff, nice facilities, and great breakfast

Dear Motohiro, We appreciate the time you have taken to answer our satisfaction survey. We are pleased to know you had a fantastic stay with us, our staff was nice and you enjoyed your breakfast. We will share your kind comments with all our team. We hope to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Care PULLMAN SANTIAGO VITACURA

Not very good not very bad

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

The sink in the bathroom was not working well during the whole stay. The service at the restaurant was very bad for diner.

Dear Cynthia, Thank you for answering our satisfaction survey and giving us your valuable feedback. We are truly sorry you bathroom sink was'nt working well during your hole stay and you did not received a good service at our restaurant during dinner. We will share your comments with all our team and we will keep working on training our staff so we can offer a better service to our guest's. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Care PULLMAN SANTIAGO VITACURA

Friendly, and helpful.

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Greeded with a smile a seemed like they were glad to see us. Breakfast was amazing and delicious.

Dear Lorraine, We appreciate the time you have taken to answer our satisfaction survey. We are very pleased to know that our team was friendly and helpful and greeded you with a smile. We will share your kind comments with all of them. We hope to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Care PULLMAN SANTIAGO VITACURA

staying overnight in Santiago

Customer review rating 5.0/5

Mc Couples - Confirmed reviews ALL

We have chosen the Pullman Santiago Vitacura for our layover between our flight from Europe and a domestic flight. It was definitely the right choice ! Only 25-30 min from the airport by shuttle (arranged for by the hotel), warm welcome and efficient check in by Filipe and his team and a great suite with nice views as an upgrade for which very grateful. We had dinner in the neighbourhood at 15 min walking, there were plenty of options. Great breakfast choices and helpful staff. We recommend without any hesitation and will stay again when in Santiago next time.

Dear Martin, Thank you so much for taking the time to left us a positive comment on this platform. We are very pleased to know that you had a good stay with us, and our team offered you a great experience and service. We have shared your kind comments with all of them. We look forward to see you again in a couple of weeks. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Care PULLMAN SANTIAGO VITACURA

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Other web-users rate our hotel

  • 393 reviews 9.4/10 Location
  • 588 reviews 7.5/10 Room
  • 725 reviews 8.2/10 Service
  • 16 reviews 3.9/10 WiFi
  • 370 reviews 8.1/10 Breakfast
  • 264 reviews 7.6/10 Comfort
  • 196 reviews 6.7/10 Cleanliness
  • 133 reviews 8.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.