Pullman Santiago Vitacura 5 stars

Name: Modern hotel in Vitacura, Chile | Pullman Santiago Vitacura - ALL
Address: Av Vitacura 3201 Vitacura, SANTIAGO, 7630578, CL
Telephone: +56229447800
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 1,324 reviews

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Av Vitacura 3201 Vitacura, 7630578 SANTIAGO, Chile

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Pullman Santiago Vitacura

Hotels combining lifestyle and design, for business and leisure

The remodeled Hotel Pullman Santiago Vitacura is fabulously located in one of the most sophisticated areas of the Chilean capital, close to Bicentennial Park, shopping malls, art galleries, bars, and restaurants. With incredible views of the mountain range, Pullman Vitacura has a fitness center, terraces, an outdoor pool, covered parking, free WIFI in all common areas, and more.

On one of Santiago's main streets, Vitacura Avenue, the hotel near financial centers, also has easy access to Santiago's tourist spots. When staying at our hotel, you will be a 10-minute drive from the Apumanque commercial center, with shops and restaurants. Visit the Hard Rock Café Santiago, which is just a 7-minute drive away. Remember the regional parks, like Bicentennial Park and Araucano Park.

There are many things to do in Santiago, especially cultural visits. Get to know the Museum of Memory & the historic center of Santiago to immerse yourself in the history of the charming Chilean capital.

"The best way to recharge is to enjoy unforgettable moments. Welcome to a luxurious experience within the cosmopolitan spirit in the city of Santiago"

Hotel Management

Hotel extras

Accessibility for people with reduced mobility
24-hour concierge services
Free parking
Gym and bike rental
Outdoor terrace

Our accommodation(s)

Room

SUPERIOR ROOM with 1 King Size bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

SUPERIOR ROOM with 2 Queen Size beds

4 pers. max
32 m² / 344 sq ft

Bedding 2 x Queen size bed(s)
Views: City View
Accessible room

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Room

DELUXE ROOM with 1 King Size bed, Golf view

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: Golf view

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Room

Deluxe room, 2 Queen size beds

4 pers. max
32 m² / 344 sq ft

Bedding 2 x Queen size bed(s)

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Room

Executive room with 1 King Size bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: Mountain view

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Room

Executive room with 2 Queen size beds

4 pers. max
32 m² / 344 sq ft

Bedding 2 x Queen size bed(s)

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Suite

Junior Suite 1 King Bed

3 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)

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Suite

Executive Suite

3 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)

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Suite

Presidential Suite with 1 king-size bed

3 pers. max
100 m² / 1076 sq ft

Bedding 1 x King size bed(s)

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Studio

Studio Apartment

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)

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Room

SUPERIOR ROOM with 2 Queen Size beds

4 pers. max
32 m² / 344 sq ft

Bedding 2 x Queen size bed(s)
Views: City View
Accessible room

See availabilities

Hotel location

Pullman Santiago Vitacura

Av Vitacura 3201 Vitacura
7630578 SANTIAGO
Chile

GPS:-33.407496, -70.598381

+56 2 2944 7800

Bicentennial Park

Park

Access: 1.3 km / 0.81 mi 15 min walk / 5 min drive

Santiago Metropol. Park

Park

Access: 2.6 km / 1.61 mi 35 min walk / 10 min drive

Araucano Park

Park

Access: 5.2 km / 3.23 mi 44 min walk / 12 min drive

Casacostanera

Shopping centre/mall

Access: 10 m / 0.62 mi 15 min walk / 4 min drive

Mall Costanera Center

Shopping centre/mall

Access: 1.4 km / 0.87 mi 20 min walk / 11 min drive

Arauco Park Mall

Shopping centre/mall

Access: 2.7 km / 1.68 mi 35 min walk / 10 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property

Ofelia Gastrobar

Gastronomy and Wine with Ofelia Gastrobar, an offering inspired by Mediterranean cuisine, world tapas, signature cocktails and a wide variety of innovative dishes.

Meetings & Events

Number of Meeting Room: 7
Surface of the largest room: 136 m² / 1464 sq ft
Maximum seats capacity: 180
Maximum capacity for banquets: 100

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 1,324 reviews

Brittany H. Couples - 8/12/2026 Confirmed reviews ALL

Dear Brittany, Thank you very much for sharing your wonderful feedback following your stay at Pullman Santiago Vitacura. We are delighted to know that you had such a pleasant experience and that you appreciated the warm, professional, and accommodating service provided by our team. It is especially wonderful to hear that Diana, one of our housekeeping team members, took such good care of your room and helped make your stay more comfortable. We will also be very happy to share your kind words with Victor and our entire Bar team. We are glad that Victor’s wine recommendation added a special touch to your experience, and that you enjoyed your meals and dinners at Ofelia. Thank you as well for recognizing our sustainability initiatives. We truly appreciate your thoughtful comments regarding our water-saving efforts and linen reuse program. Your understanding and support of these initiatives mean a great deal to us. It was a pleasure having you with us, and we sincerely hope to welcome you back to Pullman Santiago Vitacura on your next visit to Santiago. Warmest regards, Rebeca Lara Customer Experience Pullman Santiago Vitacura

Bryan R. Friends - 8/8/2026 Confirmed reviews ALL

We had the opportunity to ski at El Colorado and Valle Nevada, so good! Of course we had to stop at my favorite hotel. The room was excellent! Clean, comfortable, with a great view of the mountains. I slept great! So nice to see all the friendly faces! The staff remembered me from March, everyone is so nice! Shared the elevator with the Cape Verde goalie! Just another great experience at the Pullman. The breakfast may be the best part… everything is so delicious. Maria Jose and Julia are absolutely amazing with guests. It’s incredibly how many guests greet them like old friends. Tim and Jose helped us at the check in/out. Tim remembered me from our conversations in March, very helpful guy. Made us feel welcomed! Again every good experience is a reflection of great management. In my humble opinion this is one of the most well run hotels I have ever had the pleasure of staying at. Thank you for the hospitality! Bryan R.

Dear Bryan, Thank you so much for taking the time to share such a wonderful and heartfelt review. It is truly a pleasure to welcome you back to Pullman Santiago Vitacura, and we are delighted to know that your second stay with us was once again such a memorable experience. We are especially happy to hear that you enjoyed the comfort and cleanliness of your room, the beautiful mountain views, and, of course, our breakfast. Your kind words about Maria José and Julia mean a great deal to us. They will be very happy to know that their warm and personalized service made such a positive impression on you. We will also be sure to share your recognition with Tim and José, who will certainly appreciate knowing that they helped make you feel at home once again. One of the greatest compliments for our team is when a returning guest feels recognized and welcomed, and your words about our staff remembering you from your previous visit in March are truly meaningful to us. Thank you as well for your generous comments about our hotel and management. We are very proud to know that Pullman Santiago Vitacura has become your favorite hotel in Santiago and that you consider us one of the best-run hotels you have had the pleasure of staying at. It was a pleasure having you with us again after your ski adventures at El Colorado and Valle Nevado. We look forward to welcoming you back on your next visit to Santiago—and hopefully to sharing another great experience with you! Warm regards, Rebeca Lara Customer Experience Pullman Santiago Vitacura

Anonymous Business - 8/6/2026 Confirmed reviews ALL

Mauricio G. Families - 7/25/2026 Confirmed reviews ALL

Dear Mauricio, Thank you for taking the time to share your feedback following your recent stay at Pullman Santiago Vitacura. We are pleased to know that you enjoyed our convenient location, comfortable rooms, and that your arrival, accommodation, cleanliness, and Wi-Fi met your expectations. We also sincerely appreciate your comments regarding the breakfast experience. While we are glad you found the selection acceptable, we regret that the service felt disorganized and chaotic. Please accept our apologies for not delivering the smooth and enjoyable breakfast experience we strive to provide. Your feedback has been shared with our Food & Beverage team as we continue working to improve our service. We truly value your observations and hope to have the opportunity to welcome you back and provide you with an even better experience on your next visit to Santiago. Kind regards, Rebeca Lara Customer Experience Pullman Santiago Vitacura

Vlademir C. Families - 7/25/2026 Confirmed reviews ALL

Dear Vlademir, Thank you very much for your wonderful review and for choosing Pullman Santiago Vitacura for your family stay. We are delighted to know that you enjoyed our convenient location, the comfort and cleanliness of your room, and the friendliness of our team. It is especially rewarding to hear that your room provided a quiet and comfortable stay for your family. As an ALL member, we truly appreciate your loyalty to Accor and are grateful for your perfect scores and recommendation. Your kind words are a great source of motivation for our entire team. We look forward to welcoming you and your family back on your next visit to Santiago. Warm regards, Rebeca Lara Customer Experience Pullman Santiago Vitacura

Web-users rating

Other web-users rate our hotel

445 reviews 9.5/10 Location
668 reviews 7.5/10 Room
968 reviews 8.6/10 Service
14 reviews 3.9/10 WiFi
462 reviews 8.6/10 Breakfast
240 reviews 7.1/10 Food
214 reviews 6.9/10 Cleanliness

58 reviews 9.6/10 Location
107 reviews 7.7/10 Room
148 reviews 8.6/10 Service
65 reviews 9/10 Breakfast
37 reviews 6.3/10 Cleanliness

71 reviews 9.6/10 Location
110 reviews 7.5/10 Room
197 reviews 8.5/10 Service
52 reviews 8.7/10 Breakfast
35 reviews 7.5/10 Cleanliness

45 reviews 9.6/10 Location
76 reviews 7.1/10 Room
118 reviews 9.5/10 Service
64 reviews 8.8/10 Breakfast
33 reviews 7.1/10 Food
25 reviews 7.1/10 Cleanliness

9 reviews 9.6/10 Location
22 reviews 7.3/10 Room
31 reviews 8.8/10 Service
10 reviews 8.8/10 Breakfast
7 reviews 7.1/10 Food
6 reviews 7.6/10 Comfort
5 reviews 7/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

Pullman Santiago Vitacura offers a variety of accommodations including:

Superior Room with 1 King Size bed or 2 Queen Size beds
Deluxe Room with 1 King Size bed or 2 Queen Size beds
Executive Room with 1 King Size bed or 2 Queen Size beds
Junior Suite with 1 King Bed
Executive Suite and Presidential Suite
Studio Apartment

We provide options with mountain or city views, and rooms with two queen beds are perfect for family trips.

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Pullman Santiago Vitacura, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Pullman Santiago Vitacura regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.