Pullman Santiago Vitacura (Ex Atton) Hotel

Customer review rating 4.4/5 249 reviews

ALLSAFE approved hotel

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Pullman Santiago Vitacura (Ex Atton)
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+ 18 Services

Hotel extras

  • Guests have free parking at the hotel

  • Outdoor Swimming Pool (all year round)

  • Meeting and event areas for up to 160 people

  • Free Wi-Fi available throughout the entire property

  • Rooms with views of Los Leones golf club

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00


Services and practical information
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LaundryPaying
  • Boutiques/shoppingPaying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Solarium
  • BreakfastPaying
  • 1 Restaurant(s)
Business services
  • 7 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Santiago Vitacura (Ex Atton)

Av Vitacura 3201 Vitacura
7630578 santiago

Tel: +56229447800

Check-in from 15h00

Check out up to 12h00

  • By plane

    COMODORO ARTURO MERINO BENÍTEZ At 23km / 14 miles - Shuttle paying

GPS :-33.407496, -70.598381

Our accommodation(s)

Spacious and comfortable rooms for perfect rest. Soundproofed, non-smoking and with all the comforts to make your stay the best.

SUPERIOR ROOM with 1 King Size bed

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: City View, Golf view *

* Subject to availability

  • Mini Bar

SUPERIOR ROOM with 2 Queen Size beds

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: City View *

* Subject to availability

  • Mini Bar

DELUXE ROOM with 1 King Size bed, Golf view

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: Golf view *

* Subject to availability

  • Mini Bar

DELUXE ROOM with 2 Queen size beds, Golf view

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: Golf view *

* Subject to availability

  • Mini Bar

EXECUTIVE ROOM with 1 King Size bed

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Mini Bar

Room Office: Room w/o bed customized as office for exclusive use during day

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft

Our restaurants and bars


Type of cuisine: Mediterranean

Restaurant & Bar Citadino's menu is Mediterranean with Italian touches. There's also the option to assemble your dish with alternative meats, pasta and accompaniments. Whatever you decide to eat can be accompanied by juices, cocktails, wines or liquors.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 136

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Pullman Santiago Vitacura (Ex Atton)

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

249 reviews


TripAdvisor Rating 4.5/5

2,781 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great room

Customer review rating 4.5/5

Daniella Couples - 10/03/2021 Confirmed reviews ALL

Very nice the manger and his team. Very good atention.

Perfect location, great room

Customer review rating 4.5/5

Ignacio Couples - 06/01/2021 Confirmed reviews ALL

It was the second time we stayed on this hotel. I like it because it is very beautiful on the inside, it has great views either to the city or to the mountains, the rooms are very comfortable and the breakfast is awesome!


Customer review rating 5.0/5

Salvador T. O. Business - 15/11/2020 Confirmed reviews ALL


Outstanding Staff

Customer review rating 5.0/5

Adibo M. G. J. Families - 01/09/2020 Confirmed reviews ALL

I took my 90 y.o. mother on a trip to Chile last January and we decided to stay at the Pullman. I must say the front desk guys, the housekeeping, restaurant staff and the entire team bent over backwards to provide us with the best possible experience. Note that the hotel was very busy with athlete delegations from all parts of the world and the staff was always smiling. Special thanks to one of the managers, Rodrigo Oliveira, who knew we were coming from Brazil and he made my mom's stay more pleasant. He is a special gem in your excellent team. Thank you.

There in time of crisis

Customer review rating 4.5/5

Stephen C. Couples - 26/03/2020 Confirmed reviews ALL

We were stranded travellers making plans to get home and the Pullman was our choice of accommodation for our overnight to get home.

Customer review rating 5.0/5

Lorenzo Business - 13/03/2020 Confirmed reviews ALL

Very satisfied with the structure and people attention. I am a frequent user of the hotel and I would like only to comment that the curtains installed in the lobby are not so fancy. Situation before was with a better image.

Everything perfect

Customer review rating 5.0/5

Joshua R. Business - 09/03/2020 Confirmed reviews ALL

Beautiful room, excellent breakfast, relaxing pool, great location near restaurants and park. All at amazingly affordable rate. Thanks!

Estancia agradable

Customer review rating 5.0/5

Juan A. Families - 09/03/2020 Confirmed reviews ALL



Customer review rating 0.5/5

Karen T. Couples - 05/03/2020 Confirmed reviews ALL

Unfortunately we have left this hotel feeling quite ripped off. On checking out at 3.30 am feeling quite jet lagged we were asked to pay $68. I thought something was said about taxes and not being familiar with the system , feeling tired, paid it by credit card. There is no description on the receipt. After reviewing our documents from Accor, we had only $13 to pay. I have emailed the hotel via the Accor website asking for an explanation but am yet to receive a response. It seems we have now had a second large amount charged to our credit card as well as the $68 dollars. I now must use this forum to try get an answer.

Customer review rating 2.5/5

Anonymous Business - 04/03/2020 Confirmed reviews ALL

it was good. should be much more clean. Towels were very old and some dirty, Same with sheets that were torn.

Very friendly staff

Customer review rating 5.0/5

Alexandra R. Couples - 03/03/2020 Confirmed reviews ALL

This hotel was very comfortable. We arrived mid-morning, and were able to get into our room right away. Francesca, who checked us in, was unbelievably friendly, helpful and wonderful. The food in the restaurant was very good and the wine excellent. Our tour group moved us from a hotel in downtown Santiago to this hotel because of the demonstrations. It was a perfect location, nice and quiet with good restaurants within walking distance. We only stayed a few days since we were on a tour, but if we come to Santiago again we will definitely stay at the Pullman Vitacura again.

Great staff. Good restaurant advice.

Customer review rating 5.0/5

Wayne S. Friends - 02/03/2020 Confirmed reviews ALL

Like the welcome full size cocktail.

In all aspects, my stay was great and I don't know how you could improve it

Customer review rating 5.0/5

Joe S. Business - 25/02/2020 Confirmed reviews ALL

I especially liked how the breakfast buffet changed daily. The machines made great cafe cortados

Awesome experience

Customer review rating 5.0/5

Nicolás C. Solo - 25/02/2020 Confirmed reviews ALL

Was a lovely stay, very nice room with an awesome view.

Comfy beds, clean spacious room, great staff on reception, Bar & Restaurant.

Customer review rating 4.5/5

Mucka Friends - 24/02/2020 Confirmed reviews ALL

Great stay, but nothing is perfect! ;)

Well located

Customer review rating 4.5/5

Anthony Couples - 19/02/2020 Confirmed reviews ALL

Very well located in a safe area, convenient to all major facilities including shopping mall and restaurants, very good staff services provided, spacious and clean room with confortable beds. It would be perfect if the bathroom designed be improved.

well located, good saty

Customer review rating 4.0/5

Fernanda R. Business - 17/02/2020 Confirmed reviews ALL

I am a frequent guest and I really like the hotel. But it would improve the bathroom. The shower should have a door, as it would prevent cold air from entering and also wetting the bathroom floor. I stayed on the 3rd floor this time and noticed that the apartment was smaller than the others I stayed in earlier. I missed in the bathroom, for example, hooks for hanging the towel and the magnifying mirror. At breakfast, the waiters clean only the tables, but do not clean the American games, one supports the cutlery ....

Good stay

Customer review rating 4.5/5

Dr Business - 12/02/2020 Confirmed reviews ALL

It was a good stay, clean, quiet. The service could have improved, the restaurant took too long to serve food; the maids took the towels even when you hung them up, which I really dislike because its an effort to save water and resources. Also, one thing called out my attention, the beds didn't have sheets, only the comforter which was awful because I know that the comforters are not changed after each guest. Also, I saw the maid fix my bed one day, she threw the comforter on the floor, stepped on it several times and then put it back on the bed. That comforter is all I had to cover up with and it was thrown on the floor repeatedly and stepped on. After that, I started asking for more sheets.

Amazing Staff and Service

Customer review rating 5.0/5

Ian W. Families - 27/01/2020 Confirmed reviews ALL

We had a truly amazing time as part of the W. Id wedding party who stayed at the hotel over the New Year Period. Rosario Goycoolea was simply the most wonderful and responsive host that helped us organize our dates and solved every issue in an instant. We would love to stay again and had a wonderful trip.

Well located

Customer review rating 4.0/5

Barry L. D. Friends - 25/01/2020 Confirmed reviews ALL

Overall a very pleasant stay. Although we asked for a king size bed we did have two queen size. The room was adequate but it could have used more shelf and drawer space. The bathroom was well equipped but we had to ask for body lotion and it took quite a long time for the water to warm up to appropriate temperatures every day. The location was very good and it was a very easy walk to get to most. The city center was a bit disrupted because of the protests. We had dinner tonight’s in the restaurant. The food was good but on the second night the service was somewhat erratic.

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