Pullman Santiago Vitacura 5 stars

Customer review rating (ALL Rating) 4.5/5 956 reviews

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Pullman Santiago Vitacura - Image 1
Pullman Santiago Vitacura - Image 2
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Av Vitacura 3201 Vitacura, 7630578 SANTIAGO, Chile

Description

Hotel extras

  • Accessibility for people with reduced mobility

  • 24-hour concierge services

  • Free parking

  • Gym and bike rental

  • Outdoor terrace

Our accommodation(s)

Hotel location

Pullman Santiago Vitacura

Av Vitacura 3201 Vitacura
7630578 SANTIAGO
Chile

GPS:-33.407496, -70.598381

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Ofelia Gastrobar

Gastronomy and Wine with Ofelia Gastrobar, an offering inspired by Mediterranean cuisine, world tapas, signature cocktails and a wide variety of innovative dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  956 reviews

TripAdvisor Rating  4.5/5  2,905 reviews

Certificate of excellence 2024

Well located, very friendly and helpful staff

Customer review rating 5.0/5

E S. Families - Confirmed reviews ALL

Enjoyed our stay, good location, breakfast was good.

Dear Elayne, We appreciate the time you have taken to answer our satisfaction survey. We are glad you enjoyed your stay and our staff was friendly and helpful. We will share your comments about our breakfast with our Chef. We hope to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Care PULLMAN SANTIAGO VITACURA

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Room was clean and comfortable, the service is exceptional and the onsite team is great and always happy to answer any questions. The rooms are becoming a bit dated but otherwise it was a great stay.

Dear Sean, We appreciate the time you have taken to answer our satisfaction survey. We are glad you enjoyed the comfort and cleanness of you room, and our service was exceptional. We will share your kind comments with our team. Thank you for you valuable feedback. We hope to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Care PULLMAN SANTIAGO VITACURA

Good location

Customer review rating 4.0/5

Roy E. Business - Confirmed reviews ALL

The location of the hotel is good and the surroundings are relatively quiet.

Dear Roy, We appreciate the time you have taken to answer our satisfaction survey. We are glad you enjoyed our location and the quiteness of the surroundings. We are very sorry you were not able to add your membership number to your reservation. All Silver member's have the benefit of a Late Check Out without additional cost, always subject to the hotel's avaliability. Welcome Drink's are now digital and they should appear on the members account on All's app, if not, we will provide the member a Welcomer Drink voucher. We will share you valuable feedback with our Front Office team, so we can improve the service we offer to our guests and offer them a better experience. We hope to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Care PULLMAN SANTIAGO VITACURA

good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

all good as it should be

Estimada Yacine, Agradecemos el tiempo que se ha tomado en responder nuestra encuesta de satisfacción. Nos complace saber que tuvo una buena estadía con nosotros. Compartiremos su comentario sobre el Check Out con nuestro equipo de Front Office, para poder implementar las mejoras necesarias en este procedimiento, para evitar retrasos o demoras. Agradecemos mucho su Feedback, y esperamos volverla a hospedar en una próxima oportunidad. Reciba nuestros más cordiales saludos. Atentamente, Rebeca Lara Customer Service PULLMAN SANTIAGO VITACURA

Ok stay

Customer review rating 4.0/5

David Business - Confirmed reviews ALL

The hotel is accomodating. Room spacious, the table a bit flimsy to work on. TV not HD. Friendly staff. Clean . A good stay.

Dear Philippe, We appreciate the time you have taken to answer our satisfaction survey. We are pleased to know that you had a good stay with us, and our staff was friendly. We will share all your feedback with our team and we will take actions to improve our guest's experiences and offer them a better service. We hope to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Rebeca Lara Customer Care PULLMAN SANTIAGO VITACURA

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Other web-users rate our hotel

  • 378 reviews 9.4/10 Location
  • 587 reviews 7.5/10 Room
  • 720 reviews 7.9/10 Service
  • 13 reviews 6.5/10 WiFi
  • 367 reviews 8.1/10 Breakfast
  • 266 reviews 7.8/10 Comfort
  • 187 reviews 6.8/10 Cleanliness
  • 135 reviews 8.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.