Pullman Santiago Vitacura

Pullman Santiago Vitacura

Customer review rating (ALL Rating) 4.5/5 989 reviews

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Hotel extras

  • Accessibility for people with reduced mobility

  • 24-hour concierge services

  • Free parking

  • Gym and bike rental

  • Outdoor terrace

ALLSAFE approved hotel

Hotel location

Pullman Santiago Vitacura

Av Vitacura 3201 Vitacura
7630578 SANTIAGO
Chile

GPS:-33.407496, -70.598381

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Breakfast

Our accommodation(s)

The Pullman Santiago Vitacura has comfortable and modern rooms with king or queen size bed, air conditioning, work desk and sound insulation. In addition to the connecting room option. Accessible shower and toilet support bars. Choose your view of the city or Los Leones Golf Club!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  989 reviews

TripAdvisor Rating  4.5/5  2,838 reviews

Professional and friendly staff.

Customer review rating 5.0/5

Gassim A. Couples - Confirmed reviews ALL

Clean and modern hotel with good accommodations. Great location that is conveniently located to everything. Best part was the hotel staff, they were very professional and extremely helpful. I was also thankful that they spoke english.

Dear Gassim A., We very much appreciate your comments regarding your stay at the Pullman Santiago Vitacura. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ignacio A. Latorre Guest Relations

Our 17-day stay at Pullman Vitacura exceeds my expectations

Customer review rating 5.0/5

Maria C. P. Families - Confirmed reviews ALL

No words can describe the wonderful experience of my stay at the Pullman Vitacura. Every member of the staff went above and beyond to make my experience ( my sister Raquel Brown and I) extraordinary. I was a little sick with laringitis, and restaurant staff provided us with nutritious chicken soups, hot lemonades with ginger, beautiful salads, and the most caring and warm service. Rodrigo, the chef, Marcello, Asst Chef, Sebastian, waiter, Joseline, waitress, Felipe, waiter, Barbara, host, to mention a few, all of them became our family for the 17 days we stayed at the hotel. We ate most meals at the hotel, invited our family including 11 relatives last Sunday Nov 13, staff were incredibly kind and patient with the small children. I also want to thank the reception staff, security staff for their care. Housekeeping was incredible, I want to mention Cristina kind, polite, efficient. Throughout my life, I have travelled a lot, staying in hundreds of hotels, the experience at Pullman Vitacura has been the best. This is our 5th stay at the Pullman. Will definitely come back next year, and will highly recommend it to friends and family. Thank you all for your fabulous staff, and excellent hotel Maria Cecilia P.

Dear Maria Cecilia P., We very much appreciate your comments regarding your stay at the Pullman Santiago Vitacura. It is always a pleasure to receive positive feedback. I will share your comments with our team of restaurant, housekeeper and reception. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ignacio A. Latorre Guest Relations

Lovely Hotel

Customer review rating 5.0/5

919cookie Solo - Confirmed reviews ALL

The hotel was well cared for and very clean. The beds and bedding were nice. The hotel was well located.

Dear FRANCES H., We very much appreciate your comments regarding your stay at the Pullman Santiago Vitacura. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ignacio A. Latorre Guest Relations

Enjoyed the stay.

Customer review rating 4.5/5

No N. Friends - Confirmed reviews ALL

Good location with nice rooms and helpful staff.

Dear Robin, We very much appreciate your comments regarding your stay at the Pullman Santiago Vitacura. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ignacio A. Latorre Guest Relations

Very nice staff, great stay

Customer review rating 4.5/5

Andrew W. Business - Confirmed reviews ALL

Your staff were really great and accomodating despite my poor Spanish. The room was very clean and I really appreciated how (as I wished) the towels were not washed when it was not required.

Dear Andrew w., We very much appreciate your comments regarding your stay at the Pullman Santiago Vitacura. Unfortunately we could not give you up grade of your room as we did not have availability, due to the high occupancy in the hotel on those dates. But in your next stay we will do everything possible to be able to give you the Up grade for being a Gold member of the Accor. Best regards, Ignacio A. Latorre Guest Relations

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Other web-users rate our hotel

  • 325 reviews 9.3/10 Location
  • 696 reviews 6.3/10 Room
  • 743 reviews 8.2/10 Service
  • 11 reviews 5/10 WiFi
  • 405 reviews 8.2/10 Breakfast
  • 206 reviews 5.4/10 Cleanliness
  • 39 reviews 2.7/10 Pool
  • 19 reviews 7.4/10 Wellness Area

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