Ibis budget Santiago Providencia 2 stars

Customer review rating (ALL Rating) 4.2/5 1,685 reviews

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Description

Hotel extras

  • Breakfast included in your accommodation

  • We do not charge extra fees for children under 12

  • Price and location at your fingertips in Santiago

  • Hotel near buses and subways

  • Pet Friendly hotel in Santiago: we welcome pets

Our accommodation(s)

Hotel location

Ibis budget Santiago Providencia

7500591 Santiago
Chile

GPS:-33.4308041, -70.6189691

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Crugente Marraquetería Bar

Non contractual photo

Come taste our delicious marraquetas, house specials, executive menu and variety of drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,685 reviews

Customer review rating 4.0/5

David L. Solo - Confirmed reviews ALL

i liked the room very much, the check-in process was very smooth and i got my room hours before the standard time, which was much appreciated. perfect location easy to get to know and close to all services.

Dear David, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Budget Santiago Providencia.

Customer review rating 5.0/5

Ana M. L. Solo - Confirmed reviews ALL

The service was great, the location excellent, the cleanliness and size of the room very good, and the bed comfortable. I really enjoyed it.

Thank you very much for sharing your experience with us! We’re delighted to know that you had a comfortable stay and that you enjoyed the service, excellent location, cleanliness, room size, and the comfort of the bed. Your kind words truly motivate our team to continue delivering the best possible experience. We hope to welcome you back again very soon. Equipo Ibis Budget Providencia

Customer review rating 4.0/5

Alfredo R. C. Solo - Confirmed reviews ALL

Habitaciones agradables

Gracias por compartir su experiencia. Nos alegra saber que valoró nuestra ubicación y que las habitaciones fueron de su agrado. Comentarios como el suyo nos motivan a seguir entregando un buen servicio. Equipo Ibis Budget Providencia

Customer review rating 2.0/5

Juan C. A. E. Solo - Confirmed reviews ALL

The housekeeping staff almost entered the room. Although I acknowledge that I did not place the “Do Not Disturb” sign and the door was not locked, I believe there should be better coordination with the front desk to clearly identify which rooms are occupied. Additionally, the prices shown on the website differ from those offered online and over the phone. Honestly, I would not stay at this hotel again.

Gracias por compartir su experiencia con nosotros. Lamentamos sinceramente la situación ocurrida con el ingreso del personal de limpieza y entendemos lo incómodo que pudo haber sido. Si bien no se encontraba colocado el aviso de “No molestar” ni la puerta con seguro, tomamos su observación como una oportunidad de mejora y reforzaremos la coordinación entre el área de housekeeping y la recepción para evitar situaciones similares en el futuro. Respecto a las tarifas, lamentamos cualquier confusión. Queremos aclarar que los precios publicados no incluyen el IVA, el cual corresponde a un cargo adicional según la normativa vigente en Chile. Este impuesto solo se exonera a personas no residentes en Chile, siempre que presenten al momento del check-in su pasaporte y la tarjeta de ingreso entregada por la PDI, y que el pago se realice en dólares estadounidenses, tal como lo establece la ley. Agradecemos sus comentarios, ya que nos permiten mejorar nuestros procesos y la claridad de nuestra información. Lamentamos no haber cumplido con sus expectativas y esperamos poder brindarle una mejor experiencia en una futura visita. Atentamente, Equipo Ibis Budget Providencia

Customer review rating 4.5/5

Carlos R. S. Solo - Confirmed reviews ALL

This hotel has a good balance between cost and facilities.

Thank you very much for your feedback! 😊 We’re glad to hear that you found a good balance between cost and facilities. Your comments motivate us to keep providing the best experience possible. We look forward to welcoming you again soon! Equipo Ibis Budget Providencia

Other web-users rate our hotel

  • 1,118 reviews 9.7/10 Location
  • 1,578 reviews 4.1/10 Room
  • 1,077 reviews 8.1/10 Service
  • 24 reviews 8.7/10 WiFi
  • 582 reviews 5.6/10 Breakfast
  • 535 reviews 6.2/10 Cleanliness
  • 168 reviews 6.7/10 Vibe

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