Mercure Santiago Centro 4 stars

Customer review rating (ALL Rating) 4.3/5 1,132 reviews

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Mercure Santiago Centro - Image 1
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Avda Lib Bernardo O'Higgins,632, Santiago Centro, 8330066 SANTIAGO, Chile

Description

Hotel extras

  • Exclusive location in the center of Santiago

  • We offer a wide range of entertainment options

  • We do not charge additional fees for children under 12 years old

  • Mercure Santiago Centro saves time thanks to its convenient location

  • Pet-friendly hotel! Pets up to 22 lbs allowed.

Our accommodation(s)

Hotel location

Mercure Santiago Centro

Avda Lib Bernardo O'Higgins,632, Santiago Centro
8330066 SANTIAGO
Chile

GPS:-33.442807, -70.645634

Telephone
Fax +56 2 2595 6600

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

AMARANTO

The best alternative to taste a variety of local flavors within a warm and exclusive atmosphere. In the heart of the city, allow us to take you on a tour of culture and heritage

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,132 reviews

TripAdvisor Rating  3.9/5  1,462 reviews

Customer review rating 4.0/5

Karen R. Solo - Confirmed reviews ALL

Good location to walk to many tourist attractions. Easy to use public transport from the airport to the hotel. Staff were helpful and breakfast sufficient. Comfortable rooms.

Dear Karen R., Thank you for your kind feedback regarding your recent stay at Mercure Santiago Centro. We are delighted to hear that you found our location convenient for exploring local attractions and that you appreciated the assistance from our staff. It is also gratifying to know that you enjoyed our breakfast offerings and found your accommodations comfortable. We look forward to welcoming you back in the future. Sincerely, Marco Cisternas

Customer review rating 5.0/5

Rory H. Friends - Confirmed reviews ALL

Excellent staff, well maintained facilities

Dear Rory H., Thank you for your kind words regarding our staff and facilities. We take great pride in maintaining a high standard of service and ensuring that our guests have a pleasant experience during their stay. Your feedback serves as a wonderful encouragement to our team, and we are delighted to know that you enjoyed your time with us. Best regards, Marco Cisternas

Customer review rating 5.0/5

Alison W. Couples - Confirmed reviews ALL

Please don’t be disappointed on arrival once you enter the hotel it’s fabulous. Fantastic location right next to Santa Lucia and a short walk to all other must visit locations you also have a Metro station which makes the city even more accessible. Would definitely return to this hotel and would absolutely recommend you stay here

Dear Alison W., Thank you for your wonderful feedback regarding your recent stay at Mercure Santiago Centro. We are delighted to hear that you enjoyed our prime location, which indeed provides easy access to Santa Lucia and other attractions. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future for another fabulous experience. Best regards, Marco Cisternas

Customer review rating 1.5/5

Paul D. Solo - Confirmed reviews ALL

Hôtel mal maintenu Ne mérite pas l’affiliation mercure

Cher Paul D., Je vous remercie d'avoir pris le temps de partager vos préoccupations concernant votre récent séjour dans notre établissement. Je suis désolé d'apprendre que vous avez perçu des problèmes de sécurité et de maintenance. Nous attachons une grande importance à la sécurité et au confort de nos clients et prenons ces retours très au sérieux. Votre expérience sera discutée avec notre équipe afin d'améliorer nos services à l'avenir. Cordialement, Marco Cisternas

Customer review rating 5.0/5

Mario R. Friends - Confirmed reviews ALL

Hotel, excelente, seguro, limpio, habitaciones amplias, excelente zona de terraza para tomar sol y descansar al aire libre. Servicio de recepción del Hotel impecable y rapido.

Estimado Mario R., Agradecemos sinceramente sus amables comentarios sobre su estancia en Mercure Santiago Centro. Nos complace saber que disfrutó de nuestra ubicación, la limpieza de nuestras instalaciones y el servicio de recepción. Trabajamos constantemente para ofrecer a nuestros huéspedes una experiencia placentera y su reconocimiento es muy apreciado. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro. Atentamente, Marco Cisternas

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Other web-users rate our hotel

  • 1,021 reviews 8.6/10 Location
  • 1,096 reviews 7.2/10 Room
  • 1,324 reviews 7.9/10 Service
  • 39 reviews 7/10 WiFi
  • 625 reviews 6/10 Breakfast
  • 407 reviews 7.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.