Mercure Santiago Centro

Customer review rating (ALL Rating) 4.4/5 931 reviews

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Mercure Santiago Centro - Image 1
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Mercure Santiago Centro - Image 4
Avda Lib Bernardo O'Higgins,632, Santiago Centro, 8330066 SANTIAGO, Chile

Description

Hotel extras

  • Exclusive location in the center of Santiago

  • We offer a wide range of entertainment options

  • We do not charge additional fees for children under 12 years old

  • Mercure Santiago Centro saves time thanks to its convenient location

  • Pet-friendly hotel! Pets up to 22 lbs allowed.

Our accommodation(s)

Hotel location

Mercure Santiago Centro

Avda Lib Bernardo O'Higgins,632, Santiago Centro
8330066 SANTIAGO
Chile

GPS:-33.442807, -70.645634

Telephone
Fax +56 2 2595 6600

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

AMARANTO

The best alternative to taste a variety of local flavors within a warm and exclusive atmosphere. In the heart of the city, allow us to take you on a tour of culture and heritage

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  931 reviews

TripAdvisor Rating  4.0/5  1,448 reviews

Good location, but it needs more maintenance

Customer review rating 2.5/5

Stan Couples - Confirmed reviews ALL

This hotel is in proximity to a number of tourist and other points of interest. Getting a ride share was a big challenge as there is no pull over for them to stop. Taxis were not a problem. Breakfast was good with a number of options. Staff was pleasant and helpful. A great bonus was a water machine to fill bottles that also dispensed water with gas. However, state of the facility needs a lot of attention. For example, bathroom, while very clean, had two rotten wall corners, shower safety bar was missing and only mounting points were left, sink was cracked., and a towel hook wanted to turn. A first one for us was a heavy metal entrance gate that was locked after about 20:00 and required a security person to unlock for us to enter the hotel.

Very clean hotel and good location

Customer review rating 4.5/5

Graham S. Solo - Confirmed reviews ALL

Easy check in .Restaurant and roof top bar were very good.

Very well located

Customer review rating 4.5/5

Nicholas C. Couples - Confirmed reviews ALL

Another great Mercure which we stayed in at the beginning and end (this stay) on our day. Only one complaint. Why do those dinners on a set menu have jugs of free tap water whilst those on Al a Carte have to pay for bottled water? Surely F&B can do better than this! Nicholas C.

Great Stay

Customer review rating 4.0/5

Cheryld Business - Confirmed reviews ALL

Staff were wonderful and kind. The bathroom had a leak behind the toilet. It looked a little beat up in the bathroom. 2 Coffee pods were available for espresso but we were not allowed to ask for more and decaf was not an option. Overall I would recommend the hotel based on the staff. Breakfast was great. The housekeeping was great as well.

Great location, good service

Customer review rating 5.0/5

Violet Solo - Confirmed reviews ALL

On a previous visit to Santiago, I did not stay in the centre. I'm glad I chose to stay in the centre this visit as it was easy to explore the old city. There's a lot to see and it was quite hot. I could go out for a few hours, return to the hotel for a break and go out again. Plus the metro station a few steps away made it easy to visit other areas e.g. the Costanera tower. The staff at the front desk and in the restaurant were extremely pleasant and helpful. Their proficiency in English was impressive.

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Other web-users rate our hotel

  • 968 reviews 8.6/10 Location
  • 1,083 reviews 7.3/10 Room
  • 1,293 reviews 8.4/10 Service
  • 37 reviews 6.9/10 WiFi
  • 563 reviews 6.6/10 Breakfast
  • 386 reviews 7.1/10 Cleanliness
  • 95 reviews 8.7/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.