Mercure Santiago Centro

Mercure Santiago Centro

Customer review rating (ALL Rating) 4.3/5 967 reviews

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Hotel extras

  • Terrace with bar and panoramic view of the city.

  • In the center of Santiago. Close to Santa Lucia Hill, the metro and public transport.

  • Convention center for social and corporate events of up to 300 people

ALLSAFE approved hotel

Hotel location

Mercure Santiago Centro

Avda Lib Bernardo O'Higgins,632, Santiago Centro
8330066 SANTIAGO

GPS:-33.442807, -70.645634

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park


The best alternative to taste a variety of local flavors within a warm and exclusive atmosphere. In the heart of the city, allow us to take you on a tour of culture and heritage

Our accommodation(s)

Rooms with all the amenities that you need to relax after a hard day's work. Enjoy an environment designed to give you the refreshing rest that you deserve.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  967 reviews

TripAdvisor Rating  4.0/5  1,406 reviews

Good location and comfortable

Customer review rating 3.0/5

Ae Business - Confirmed reviews ALL

The location is great, in downtown Santiago and close to the conference in PUC that I was attending. The front desk staff, however, are not very friendly and welcoming, in sharp contrast to the housekeeping staff, who were so nice. My main complaint is that only one elevator was functional at all times throughout my stay of one week. This resulted in long waiting times and my having to frequently use the staircase which was difficult since I was on the 11th floor. The other elevator appeared to be out of service. Also, the one elevator did not work properly. It would change direction abruptly, let us off on the wrong floor, etc.

Estancia agradable

Customer review rating 5.0/5

Emanuela G. Business - Confirmed reviews ALL


Great stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Helpful staff! Let us check in early and breakfast was excellent.


Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The staff was great and so was the location. The only problem was the eggs at breakfast were cold and that was such a minor thing.


Customer review rating 5.0/5

Ok Solo - Confirmed reviews ALL


Dear Carla, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Ramón Silva Subgerente

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Other web-users rate our hotel

  • 592 reviews 7.2/10 Location
  • 821 reviews 7/10 Room
  • 909 reviews 7.6/10 Service
  • 36 reviews 6.4/10 WiFi
  • 378 reviews 6.5/10 Breakfast
  • 377 reviews 6/10 Cleanliness
  • 13 reviews 2.3/10 Wellness Area

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