Mercure Santiago Centro

Customer review rating (ALL Rating) 4.4/5 904 reviews

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Description

Hotel extras

  • Exclusive location in the center of Santiago

  • We offer a wide range of entertainment options

  • We do not charge additional fees for children under 12 years old

  • Mercure Santiago Centro saves time thanks to its convenient location

  • Pet-friendly hotel! Pets up to 22 lbs allowed.

Our accommodation(s)

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Room 1

Hotel location

Mercure Santiago Centro

Avda Lib Bernardo O'Higgins,632, Santiago Centro
8330066 SANTIAGO
Chile

GPS:-33.442807, -70.645634

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

AMARANTO

The best alternative to taste a variety of local flavors within a warm and exclusive atmosphere. In the heart of the city, allow us to take you on a tour of culture and heritage

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  904 reviews

TripAdvisor Rating  3.9/5  1,450 reviews

Tired hotel with lots of potential…just not quite right

Customer review rating 3.0/5

Fraser W. Couples - Confirmed reviews ALL

Not a great area of town, hotel very tired

Customer review rating 2.0/5

Alan Couples - Confirmed reviews ALL

Dear Alan Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Bien situé

Customer review rating 3.0/5

Huynh Couples - Confirmed reviews ALL

Monsieur HUyNH Nous vous remercions d\'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n\'avons pas réussi cette fois-ci. Si vous nous donnez l\'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

Good value

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Estimado Nimalsiri Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Santiago Centro. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

Well located.

Customer review rating 5.0/5

Victor Families - Confirmed reviews ALL

Estimado Victor Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Santiago Centro. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestra Colaboradora Cristal . Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Milton Argueta

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Other web-users rate our hotel

  • 972 reviews 8.5/10 Location
  • 1,079 reviews 7.2/10 Room
  • 1,241 reviews 8/10 Service
  • 38 reviews 6.2/10 WiFi
  • 569 reviews 6.9/10 Breakfast
  • 381 reviews 7.1/10 Cleanliness
  • 260 reviews 5.5/10 Value
  • 89 reviews 8.7/10 Bar

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