Mercure Santiago Centro 4 stars

Customer review rating (ALL Rating) 4.3/5 1,202 reviews

Best price
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Mercure Santiago Centro - Image 1
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Avda Lib Bernardo O'Higgins,632, Santiago Centro, 8330066 SANTIAGO, Chile

Description

Hotel extras

  • Exclusive location in the center of Santiago

  • We offer a wide range of entertainment options

  • We do not charge additional fees for children under 12 years old

  • Mercure Santiago Centro saves time thanks to its convenient location

  • Pet-friendly hotel! Pets up to 22 lbs allowed.

Our accommodation(s)

Hotel location

Mercure Santiago Centro

Avda Lib Bernardo O'Higgins,632, Santiago Centro
8330066 SANTIAGO
Chile

GPS:-33.442807, -70.645634

Telephone
Fax +56 2 2595 6600

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

AMARANTO

The best alternative to taste a variety of local flavors within a warm and exclusive atmosphere. In the heart of the city, allow us to take you on a tour of culture and heritage

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,202 reviews

TripAdvisor Rating  3.9/5  1,463 reviews

Customer review rating 5.0/5

Brad C. Families - Confirmed reviews ALL

Clean room and friendly staff. Easy check in and out. Breakfast was excellent. Overall this hotel is a great value

Great experience with this hotel

TripAdvisor rating 5.0/5

Parcheesee TripAdvisor review

I thought this was an excellent hotel in the heart of central Santiago. It's close to many museums and sights, like Santa Lucia hill, Plaza De Armes, the Teatro, Museum of Fine arts. The hotel is also on the L1 subway (entrance just beside it). The hotel staff were friendly and nice, and tried to accommodate requests like late check out. I stayed for new year's and could see the fireworks at Torres Entel at the hotel. Rooms were very large and clean, with a nice high pressure rain shower. Breakfast was alright, not a lot of choice, but the desserts, fruits and beverages were nice and extensive. The pool was also not the biggest, but there's a nice deck for drinks and socialising. Gym was small and the only weight training machine was faulty. Do note that Centro Santiago is not very safe at night. Although the hotel has ample security - like a guard, metal railings at night, key card system and lots of cameras - I twice found strange figures loitering waiting for me to use my key card in the elevator so they could access the upper floors (which I declined). That said, I would highly recommend this hotel.

Customer review rating 4.5/5

Chris N. Couples - Confirmed reviews ALL

Great location, excellent amenities, relaxing, helpful staff

Customer review rating 5.0/5

Anna P. Business - Confirmed reviews ALL

Friendly staff, excellent service, excellent hotel and location

Thank you very much for your wonderful review and for rating us so highly. We are delighted to hear that you enjoyed our location, service, and the friendliness of our team. It is truly rewarding to know that your stay met your expectations and that you had a great experience with us. Your kind words motivate our team to continue delivering excellent service. We look forward to welcoming you back soon at Mercure Santiago Centro! Kind regards, Mercure Santiago Centro Team

Customer review rating 4.0/5

Ramanuj G. Friends - Confirmed reviews ALL

Everything was good, except the health club, very poorly maintained.

Thank you very much for sharing your feedback and for your positive rating. We’re pleased to know that you enjoyed our excellent location and that your overall experience was good. We sincerely appreciate your comments regarding the health club. Your feedback has been shared with our team, as it helps us identify areas where we can improve and enhance our facilities for our guests. We hope to have the opportunity to welcome you back soon and provide an even better experience at Mercure Santiago Centro. Kind regards, Mercure Santiago Centro Team

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Other web-users rate our hotel

  • 1,024 reviews 8.4/10 Location
  • 1,095 reviews 7.2/10 Room
  • 1,332 reviews 8/10 Service
  • 37 reviews 6.8/10 WiFi
  • 624 reviews 6.2/10 Breakfast
  • 407 reviews 7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.