ibis Santiago Providencia

Customer review rating (ALL Rating) 4.0/5 1,443 reviews

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Description

Hotel extras

  • Earliest check-in time (12 p.m.)

  • Modern and comfortable rooms

  • Pet-Friendly Hotel (small pets)

  • 24/7 airport shuttle service

  • Bar and restaurant with varied options of dishes

Our accommodation(s)

Hotel location

ibis Santiago Providencia

Avenida Providencia 1187
7500585 SANTIAGO
Chile

GPS:-33.429453, -70.62142

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Ibis Kitchen

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,443 reviews

TripAdvisor Rating  4.0/5  4,580 reviews

"Great location to stay"

Customer review rating 4.5/5

Javier Couples - Confirmed reviews ALL

The location is fantastic. Very close to main points of interest - Sky Costanera. No issues to reach farther locations.

Clean, budget friendly hotel with handy location.

Customer review rating 4.5/5

John Solo - Confirmed reviews ALL

Friendly staff. Excellent communication links. Clean, comfortable rooms.

Dear John E., We very much appreciate your comments regarding your stay at the ibis Santiago Providencia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Gerencia Hotel Ibis Santiago Providencia

Well Located

Customer review rating 5.0/5

Carlos P. C. Couples - Confirmed reviews ALL

Excellent service

Dear Carlos We very much appreciate your comments regarding your stay at the ibis Santiago Providencia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Gerencia Hotel Ibis Santiago Providencia

BAD EXPERIENCE

Customer review rating 2.0/5

Claudio B. Business - Confirmed reviews ALL

VERY DISSPOINTED WITH THE GENERAL ATENTION OF THE STAFF

Dear Claudio , Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, La Gerencia Hotel Ibis Santiago Providencia

Have a problem with doble charge my Credit Card

Customer review rating 2.0/5

Alejandro Business - Confirmed reviews ALL

Have a problem with doble charge my Credit Card and the transactions was not cancel , I recived from MasterCard 2 charge same time

Dear Alejandro, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, La Gerencia Hotel Ibis Santiago Providencia

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Other web-users rate our hotel

  • 853 reviews 9.2/10 Location
  • 1,336 reviews 3.6/10 Room
  • 1,161 reviews 7.1/10 Service
  • 26 reviews 8.3/10 WiFi
  • 572 reviews 6.4/10 Breakfast
  • 560 reviews 3.3/10 Comfort
  • 460 reviews 4.5/10 Cleanliness
  • 325 reviews 4.2/10 Value

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