ibis Santiago Providencia

Customer review rating (ALL Rating) 4.0/5 1,222 reviews

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Description

Hotel extras

  • Earliest check-in time (12 p.m.)

  • Modern and comfortable rooms

  • Pet-Friendly Hotel (small pets)

  • 24/7 airport shuttle service

  • Bar and restaurant with varied options of dishes

Our accommodation(s)

Hotel location

ibis Santiago Providencia

Avenida Providencia 1187
7500585 SANTIAGO
Chile

GPS:-33.429453, -70.62142

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Ibis Kitchen

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,222 reviews

TripAdvisor Rating  4.0/5  4,571 reviews

appreciated the service and good location

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

good

ESTANCIA AGRADABLE

Customer review rating 4.0/5

Enriquec Business - Confirmed reviews ALL

TANTO CON EL PERSONAL COMO EL HOTEL EN GENERAL HICIERON MI ESTANCIA AGRADABLE

Estimado Enrique, En primer lugar, quiero agradecerle el tiempo que se ha tomado para hacernos llegar sus comentarios ya que estos son muy importantes para nosotros y nos permiten el poder mantener lo bueno e ir mejorando cada dia. Nos alegra el saber que el hotel cubrió sus expectativas y esperamos contar con su visita nuevamente en un futuro cercano. Atentamente; Christian Bernales Gerente General Ibis Providencia

Satisfactoria

Customer review rating 3.5/5

Miguel Á. S. H. Families - Confirmed reviews ALL

Recomendable

Estimado Miguel Angel, En primer lugar, quiero agradecerle el tiempo que se ha tomado para hacernos llegar sus comentarios ya que estos son muy importantes para nosotros y nos permiten el poder mantener lo bueno e ir mejorando cada día. Nos alegra el saber que el hotel cubrió sus expectativas y esperamos poder contar con su visita en un futuro cercano. Atentamente; Christian Bernales Gerente General Ibis Providencia

Well located, room dirty

Customer review rating 3.0/5

Valeria Families - Confirmed reviews ALL

The hotel was fine at first, but they didn't have the correct booking, I booked an early check-in, but by the time I arrived the room wasn't ready. I had bed and breakfast included but they wanted me to pay for breakfast. By the time the room was ready, I noticed the floor was dusty, the walls were filthy and the shower had fungus. Also, the don't have the basic courtesy stuff, such as tea or coffee in the room, neither shampoo or conditioner. I booked a short stay, so I wasn't expecting to go around and buy those stuff.

Dear Luna, First of all, I want to thank you for the time you have taken to send us your comments since these are very important for us and allow us to improve every day. I am sorry for the inconvenience caused and I will review your comments with our area managers in order to take the corresponding corrective actions and prevent situations such as those mentioned from occurring again. Sincerely; Christian Bernales General Manager Ibis Providencia

Regular stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

No laundry and no in room ironing set. Restroom after flushing water keeps on running until you push the flushing button 2 to 3 times

Dear Ernesto, First of all, I want to thank you for the time you have taken to send us your comments since these are very important for us and allow us to improve every day. I am sorry for the inconvenience caused and I will review your comments with our area managers in order to take the corresponding corrective actions and prevent situations such as those mentioned from occurring again. Sincerely; Christian Bernales General Manager Ibis Providencia

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Other web-users rate our hotel

  • 746 reviews 9.3/10 Location
  • 1,293 reviews 3.4/10 Room
  • 974 reviews 7/10 Service
  • 31 reviews 6.8/10 WiFi
  • 586 reviews 3.2/10 Comfort
  • 507 reviews 6.5/10 Breakfast
  • 422 reviews 3.4/10 Cleanliness
  • 291 reviews 3.9/10 Value

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