ibis Santiago Providencia

Customer review rating (ALL Rating) 4.0/5 981 reviews

Hotel extras

  • Earliest check-in time (12 p.m.)

  • Modern and comfortable rooms

  • Pet-Friendly Hotel (small pets)

  • 24/7 airport shuttle service

  • Bar and restaurant with varied options of dishes

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

ibis Santiago Providencia

Avenida Providencia 1187
7500585 SANTIAGO
Chile

GPS:-33.429453, -70.62142

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Ibis Kitchen

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  981 reviews

TripAdvisor Rating  4.0/5  4,558 reviews

Nice location, in the city centre

Customer review rating 4.0/5

Nuno Friends - Confirmed reviews ALL

Provides transfer from/to airport at a cost, nice breakfast

Dear Nuno J., We very much appreciate your comments regarding your stay at the ibis Santiago Providencia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Gerencia Hotel Ibis Santiago Providencia

Well located

Customer review rating 3.5/5

Guilherme V. Couples - Confirmed reviews ALL

Although well located, near to subway station, it had some improvement points. There is no USB outlet and the regular outlet that has its far from bad. No fridge in room and neither vending machines to buy water.

Dear Guilherme V., We very much appreciate your comments regarding your stay at the ibis Santiago Providencia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Gerencia Hotel Ibis Santiago Providencia

Well located, excellent and very helpful staff, excellent value, and wonderful design.

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

I especially appreciated the good value and the wonderful help from the staff at the reception desk. Based on my experience at the Providencia IBIS in Santiago, IBIS will continue to be my preferred hotel chain.

Dear John M., We very much appreciate your comments regarding your stay at the ibis Santiago Providencia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Gerencia Hotel Ibis Santiago Providencia

Estancia agradable

Customer review rating 5.0/5

Carlos R. Solo - Confirmed reviews ALL

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Dear Carlos R., We very much appreciate your comments regarding your stay at the ibis Santiago Providencia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Gerencia Hotel Ibis Santiago Providencia

Good Hotel, Bad location

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Hotel is located nest to Terminal de Buses a very dangerous and not pleasant place, besides hotel does not count on parking lots and it is needed to pass through the Terminal to access to parking. This is not good.

Dear Ruth R., Thank you for taking the time to tell us about your experience at the ibis Santiago Providencia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Gerencia Hotel Ibis Santiago Providencia

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Other web-users rate our hotel

  • 689 reviews 8.8/10 Location
  • 1,298 reviews 3.6/10 Room
  • 909 reviews 6.2/10 Service
  • 57 reviews 3.7/10 WiFi
  • 627 reviews 3.2/10 Comfort
  • 466 reviews 3.7/10 Cleanliness
  • 442 reviews 4.9/10 Breakfast
  • 282 reviews 4.2/10 Value

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