ibis Santiago Las Condes Manquehue 3 stars

Customer review rating (ALL Rating) 3.8/5 3,756 reviews

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Calle O Connell 165, Comuna Las Condes, 7550000 SANTIAGO, Chile

Description

ALLSAFE approved hotel

Hotel extras

  • Children up to 12 years stay free with parents

  • Breakfast with vegan and gluten-free options.

  • 24-minute walk to Santiago center

  • 5 minutes walk from the Manquehue subway station.

  • 30-minute drive from Arturo Merino Benitez Airport

Our accommodation(s)

Hotel location

ibis Santiago Las Condes Manquehue

Calle O Connell 165, Comuna Las Condes
7550000 SANTIAGO
Chile

GPS:-33.407492, -70.568732

Telephone
Fax +56 2 2687 7810

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KITCHEN

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  3,756 reviews

TripAdvisor Rating  3.5/5  1,567 reviews

Bad experience, the only good thing was the location of the hotel

Customer review rating 1.5/5

Eduardo B. Business - Confirmed reviews ALL

Bad, never going to book at Ibis again, no phone at room, hard to get to the hotel (access), no conditioner, not even a glass in the bathroom. Really a disaster for me.

Dear Eduardo B., Thank you for taking the time to tell us about your experience at the ibis Santiago Las Condes Manquehue. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

GOOD STAY,

Customer review rating 4.0/5

Gladys F. Business - Confirmed reviews ALL

Good and prompt service, they had my room already prepared even if I arrived earlier.

Dear Gladys F., We very much appreciate your comments regarding your stay at the ibis Santiago Las Condes Manquehue. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Place

Customer review rating 5.0/5

Samuel Solo - Confirmed reviews ALL

Everyone working there was extraordinarily nice- front desk, in the restaurant, housekeeping- and they were very patient with my slow Spanish. The room was clean and cozy and breakfast was wonderful- always fresh and delicious.

Dear Samuel M., We very much appreciate your comments regarding your stay at the ibis Santiago Las Condes Manquehue. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.0/5

Nathalia Families - Confirmed reviews ALL

The experience was good, the only thing I would say is having breakfast before 8am is not good because there are not eggs, the bread is hard which basicallly means that it is from the previous day, there were a couple days I had to eat very early and it was not good.

Dear Nathalia,. Thank you for taking the time to share your comment with us, we will take note of your observations, to take the corresponding measures and make the necessary improvements together with the kitchen and restaurant team. We sincerely appreciate that you have shared with us your comments and we trust that you will give us another opportunity to be able to offer you an optimal service. Kind regards

Good stay

Customer review rating 3.5/5

Citlalli Business - Confirmed reviews ALL

Breakfast can improve

Dear Citlalli M., Thank you for taking the time to share your comment with us, we will take note of your observations, to take the corresponding measures. We hope to soon have the pleasure of having you back at our hotel. Kind regards

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Other web-users rate our hotel

  • 1,206 reviews 8.9/10 Location
  • 2,435 reviews 2.7/10 Room
  • 1,940 reviews 6.3/10 Service
  • 84 reviews 3.6/10 WiFi
  • 1,298 reviews 2/10 Comfort
  • 914 reviews 5.4/10 Breakfast
  • 823 reviews 3.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.