ibis Santiago Las Condes Manquehue Hotel

Customer review rating 4.1/5 13,054 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age
ibis Santiago Las Condes Manquehue
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+ 9 Services

Hotel extras

  • Steps from Metro, Parque Arauco Mall and Apumanque Mall

  • Free Wi-Fi throughout the hotel

  • Pet friendly

  • Comfortable terrace

  • Ironing room

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • Business center with support staff
  • Copy/print service available Paying

Hotel location

ibis Santiago Las Condes Manquehue

Calle O Connell 165
Comuna Las Condes
7550000 santiago
chile

Tel: +56226877800

Fax: (+56)2/26877810

Check-in from 12h00

Check out up to 12h00

  • ESTACION MANQUEHUE :  LINEA ROJA MANQUEHUE

  • By plane

    ARTURO BENITEZ At 29.2km / 18.14 miles

  • By train

    ESTACION CENTRAL At 13.4km / 8.33 miles

GPS :-33.407492, -70.568732

Our accommodation(s)

Room with queen-size bed for two people

Accessible room
  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room - twin beds

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Room with queen-size bed and bed for children up to the age of 12

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Room Office: Room w/o bed customized as office for exclusive use during dayNon contractual photo

  • Max. number of persons: 2

SUPERIOR PLUG & PLAY ROOM WITH QUEEN SIZE BED

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Regional

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

BAR

An hour of relaxation in the bar: the ibis bar is the ideal place for everyone to get together and enjoy a moment of relaxation at any time of day.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Santiago Las Condes Manquehue

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

13,054 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,535 reviews

Disappointing

Customer review rating 1.5/5

Vanya Y. Solo - 10/06/2021 Confirmed reviews ALL

Dirty The food under any critic Uncomfortable location and difficult to reach with suitcases, nobody helps

Not good in this ocassion

Customer review rating 0.5/5

Anonymous Families - 01/06/2021 Confirmed reviews ALL

I stayed 4 nights, and every day I had to call the reception to ask for the chamber to be done. One day I called at 15h30 and they told me that the chambers may be done until 16h. Next day I arrived at my chamber at 16h30 and the person in the reception told me that the staff had until 18h to make the chambers. At this moment I asked to be put in contact to the hotel manager and that never happened.

Customer review rating 4.0/5

Fco A. Couples - 26/05/2021 Confirmed reviews ALL

Nice, everything worked as proposed.

Customer review rating 2.5/5

Paul D. T. Business - 16/04/2021 Confirmed reviews ALL

More attention to small detail will greatly enhance client perception

Dear Paul Du T., Thank you for taking the time to tell us about your experience at the ibis Santiago Las Condes Manquehue. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Joubert Gerente General Ibis Santiago Las Condes Manquehue

well located

Customer review rating 4.0/5

Ricardo B. Families - 08/04/2021 Confirmed reviews ALL

good stay, just problem with parking exit

Dear Ricardo Benjamin B. Bocaz, We very much appreciate your comments regarding your stay at the ibis Santiago Las Condes Manquehue. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Joubert Gerente General Ibis Santiago Las Condes Manquehue

Habitación horrible

Customer review rating 2.0/5

Anonymous Business - 12/03/2021 Confirmed reviews ALL

La reserva no estaba ni agendada

Estimada Martina Alexandra B., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Santiago Las Condes Manquehue. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Vanessa Joubert Gerente General Ibis Santiago Las Condes Manquehue

Well located

Customer review rating 3.0/5

Gonzalo Business - 25/02/2021 Confirmed reviews ALL

Really well located, but wasnt really clean and "continental" breakfast wasnt what I expected.

Dear Gonzalo Eduardo A., Thank you for taking the time to tell us about your experience at the ibis Santiago Las Condes Manquehue. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Joubert Gerente General Ibis Santiago Las Condes Manquehue

Very good service

TripAdvisor rating 5.0/5

guv0 02/02/2020 TripAdvisor review

We stayed there for 6 Nights, and we noticed that there was New Furniture in the lobby area. The lobby bar had also more varieties now. At the Ibis Manquehue Norte the staff is very friendly and attentive. Up through the years we have stayed there quite a few times, and we feel we get to know some of the staff a little. We needed a taxi to og to the bus station downtown, and they called a hotel taxi whcich was there on a very short notice. The price, CLP15000, is quite competitive since you have to drive straight through all of Santiago. If you want to visit a sky bar, the neighbouring hotel, the Icon, is an excellent option. Public transport: The metro station Manquehue is only 100 - 200 mts away, line1. Very convenient.

Mr

TripAdvisor rating 3.0/5

Octopus_55_56 Solo travel - 25/09/2019 TripAdvisor review

I stayed there for five nights and was told the Hotel had parking, what this website and the hotel does not tell you is the parking is not free!! I stayed in this hotel in March and teh parking was free, no charge. But this time I stayed and the reason I stayed was Parking and after having my bike in the park for these nights I was charged. Not a lot, but that is not the point. Second the room was cold and even as I set the thermostat at 29 it never warmed up. Breakfast for Ibis, very average on world standard as I am staying in ibis in many countries.

Hospedagem Santiago

TripAdvisor rating 5.0/5

silviopereira64 Business - 29/07/2019 TripAdvisor review

Calm and quiet days. Hospitality the employees well.Emploees trained and qualified to welcome the guest. Good dinner and breakfast. Much flavor in the meals and variety in the menu. Even the alternative coffee (outside regular hours) was perfect. Congratulations for the kitchen team !

Good location

TripAdvisor rating 5.0/5

guv0 Couples - 21/02/2019 TripAdvisor review

Ibis Manqueue Norte has an ideal location, near Metro station and various shopping centres. The staff is extremely friendly and service orientated, and after a few stays there, we feel that they know us and we know them.

Santiago Chile

TripAdvisor rating 5.0/5

Ramiro C Couples - 01/02/2019 TripAdvisor review

Beautiful city and beautiful hotel. The hotel is in a great place close up to metro and shopping mall. I recommend you use the metro to travel around the city , it’s safe and cheap. The Ibis hotel is confortable,clean and personal are pleasant and helpful. They arranged for transportation from Santiago to San Antonio sea port with a saving of > $ 100 dollars. The daily breakfast on the scale of 1-10 is a 8. Clean and comfortable place

Dear Felipe Navascues, We very much appreciate your comments regarding your stay at the ibis Santiago Manquehue Norte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Oscar Zevallos Assistant Manager Ibis Santiago Manquehue Norte

Very family friendly hotel

TripAdvisor rating 4.0/5

Flyer29211681543 Family - 10/11/2018 TripAdvisor review

Very family friendly hotelThe hotel is in a great location service desk in the afternoon snack or dinner was a little to be desired, by the small number of attendants, complained to by the attendants.

All Excellent!

TripAdvisor rating 5.0/5

Francesco L Solo travel - 28/09/2018 TripAdvisor review

I stayed at the Ibis Manquehue North for 2 nights. All excellent! The staff were very helpful and courteous, the room was clean and spacious and the breakfast was very nice. I would highly recommend this Hotel. Price is the best incentive ...

Internet Problem

TripAdvisor rating 3.0/5

WDissenha Family - 20/07/2018 TripAdvisor review

Internet system is bad and impossible to use. I have been to this hotel for years and it is getting worse. What if they do not solve it leads me to change of Hotel and look for a place that works better since I use for my work

Best price quaity rate

TripAdvisor rating 4.0/5

rfeltscher Business - 07/04/2018 TripAdvisor review

Good location near to Metro, supermarkets just around the corner. Breakfast buffet is good, but not exciting. Rooms standard as you know from ibis. Own car park at a reasonable price (CLP 4000 a day).

friendly

TripAdvisor rating 4.0/5

el_koyama Solo travel - 26/01/2018 TripAdvisor review

I had a nice stay. The staff provided all the requests I've made prior to my arrival. There could be more power outlets including some beside the bed as nowadays we all have many devices that require charging. A mini refrigerator in the bedroom would be handy. There could be more variety of products, especially fruits, at the breakfast buffet. As I have some mobility issues, the location of the hotel was not the ideal due to the many stairs to get to the courtyard where the entrance is located. Most of the reception staff did not greet the clients when entering the reception area, but once approached they were very friendly and helpful .

Good service

TripAdvisor rating 5.0/5

juanpablito Family - 20/01/2018 TripAdvisor review

Service quality was better than other Ibis hotels at Santiago. Ibis Manquehue is located withing walking distance from Parque Arauco mall and Manquehue metro station. Easy access to downtown Santiago, but without the crowds or blocked streets. We needed to be early at the airport on our last day, so kitchen personnel were very kind to have breakfast available at 5:30 in the morning.

Sud America Adventure

TripAdvisor rating 4.0/5

giancarlon582 Friends getaway - 14/01/2018 TripAdvisor review

Good holidais in Chile We went to play tennis at Estadio Espanol foe Esniors Championships Very good experience Santiago very nice and population so. the hotel was good and clean we eat in excellent tesaurants in Santiago

Poor

TripAdvisor rating 2.0/5

Gastonphilippens Couples - 25/10/2017 TripAdvisor review

To many people behind the count, either in reception as well as bar/restaurant, checking personal mobile phone instead of checking on Guest needs. for breakfast time the hostess did not welcome us, just ask for room number. just 1 lift out of 3 were working that weekend. last day o f stay was 2 lift working with apparently full house.

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