ibis Santiago Las Condes 3 stars

Customer review rating (ALL Rating) 4.1/5 2,769 reviews

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Description

Hotel extras

  • Children up to 12 years stay free with parents

  • Breakfast with vegan and gluten-free options.

  • 24-minute walk to Santiago center

  • 5 minutes walk from the Manquehue subway station.

  • 30-minute drive from Arturo Merino Benitez Airport

Our accommodation(s)

Hotel location

ibis Santiago Las Condes

Calle O Connell 165, Comuna Las Condes
7550000 SANTIAGO
Chile

GPS:-33.407492, -70.568732

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

An hour of relaxation in the bar: the ibis bar is the ideal place for everyone to get together and enjoy a moment of relaxation at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,769 reviews

Customer review rating 3.5/5

Pamela K. A. B. Solo - Confirmed reviews ALL

Agradable

Estimada Pamela, Agradecemos su comentario sobre la ubicación y el ambiente de nuestro hotel. Lamentamos que su experiencia no haya sido completamente satisfactoria y tomaremos en cuenta sus observaciones para seguir mejorando nuestros servicios. Atentamente, ibis Santiago Las Condes

Customer review rating 5.0/5

Teffany N. E. Couples - Confirmed reviews ALL

I was happy that I found an extra pillow in the closet, I forgot to request one before, and it felt that my need were anticipated, love it.

Estimada Teffany N. E., Agradecemos sinceramente sus comentarios positivos sobre nuestra ubicación, comodidad y el servicio de nuestro equipo. Nos alegra saber que pudo encontrar un almohada adicional que mejoró su estancia. Esperamos recibirla nuevamente en ibis Santiago Las Condes. Atentamente, ibis Santiago Las Condes

Customer review rating 1.5/5

Liu X. Solo - Confirmed reviews ALL

I checked out on 22nd, February, but the hotel didn't answer the phone all the time no matter who called, neither reply the canceling information from Booking services, so I can't cancel the last two days of 23td and 24th. and the hotel changed me two more days from credit card. Please give me the money back.

Estimada Liu X., Lamentamos profundamente que haya tenido una experiencia insatisfactoria con la atención telefónica y el proceso de cancelación. Su retroalimentación es valiosa y será considerada para mejorar nuestros servicios. Para resolver el tema del cargo a su tarjeta, le sugerimos que se comunique directamente con nuestro departamento de atención al cliente, donde podrán brindarle la asistencia necesaria en relación a su solicitud. Atentamente, ibis Santiago Las Condes

Customer review rating 5.0/5

Lucas A. A. Business - Confirmed reviews ALL

We went to Santiago for a soccer tournament and stayed at Ibis. The staff, especially my cleaning staff member Ely was super nice, and paid attention to detail. I wish I could bring her home with me. The restaurant was convenient and the food was fine. The area around the hotel was very peaceful and we felt safe. We walked to a convenience store across the street everyday and enjoyed our stay. Definitely recommend.

Estimado Lucas, Agradecemos sinceramente su valiosa retroalimentación. Nos complace saber que su experiencia en nuestro hotel fue positiva y que nuestro personal, especialmente Ely, hizo su estancia más agradable. Es gratificante escuchar que disfrutó de la limpieza, la comodidad de nuestras instalaciones y la tranquilidad de la zona. También nos alegra que haya encontrado conveniente nuestro restaurante. Agradecemos su recomendación y esperamos poder recibirlo nuevamente en ibis Santiago Las Condes. Atentamente, ibis Santiago Las Condes

Customer review rating 3.5/5

Eugenio D. S. Business - Confirmed reviews ALL

I was on a Business trip and the accommodation were not the best for that type of activities. The room was very noisy and I woke up several times in the night due to the noises. Particularly it was near to the locations I was to visit. That was a plus for me.

Estimado Eugenio, Agradecemos su feedback sobre su reciente estancia. Nos alegra saber que la ubicación de nuestro hotel fue conveniente para sus actividades. Sin embargo, lamentamos que la experiencia no haya cumplido con sus expectativas debido al ruido en su habitación. Tomamos nota de sus comentarios, ya que son importantes para mejorar nuestros servicios. Atentamente, ibis Santiago Las Condes

Other web-users rate our hotel

  • 1,028 reviews 9.6/10 Location
  • 1,745 reviews 3.9/10 Room
  • 1,594 reviews 7.3/10 Service
  • 34 reviews 4.4/10 WiFi
  • 875 reviews 2.9/10 Comfort
  • 797 reviews 6.7/10 Breakfast
  • 595 reviews 4.9/10 Cleanliness
  • 508 reviews 5/10 Food

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