ibis Santiago Las Condes Manquehue Hotel

Customer review rating 4.1/5 12,843 reviews

ALLSAFE approved hotel

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ibis Santiago Las Condes Manquehue
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+ 15 Services

Hotel extras

  • Steps from Metro, Parque Arauco Mall and Apumanque Mall

  • Free Wi-Fi throughout the hotel

  • Pet friendly

  • Comfortable terrace

  • Ironing room

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • Business center with support staff
  • Copy/print service availablePaying

Hotel location

ibis Santiago Las Condes Manquehue

Calle O Connell 165
Comuna Las Condes
7550000 santiago
chile

Tel: +56226877800

Fax: (+56)2/26877810

Check-in from 12h00

Check out up to 12h00

  • ESTACION MANQUEHUE :  LINEA ROJA MANQUEHUE

  • By plane

    ARTURO BENITEZ At 29.2km / 18.14 miles

  • By train

    ESTACION CENTRAL At 13.4km / 8.33 miles

GPS :-33.407492, -70.568732

Our accommodation(s)

Room with queen-size bed for two people

Accessible room
  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room - twin beds

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Room with queen-size bed and bed for children up to the age of 12

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Room Office: Room w/o bed customized as office for exclusive use during dayNon contractual photo

  • Max. number of persons: 2

SUPERIOR PLUG & PLAY ROOM WITH QUEEN SIZE BED

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Regional

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

An hour of relaxation in the bar: the ibis bar is the ideal place for everyone to get together and enjoy a moment of relaxation at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Santiago Las Condes Manquehue

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

12,843 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,532 reviews

Habitación horrible

Customer review rating 2.0/5

Anonymous Business - 12/03/2021 Confirmed reviews ALL

La reserva no estaba ni agendada

Estimada Martina Alexandra B., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Santiago Las Condes Manquehue. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Vanessa Joubert Gerente General Ibis Santiago Las Condes Manquehue

Well located

Customer review rating 3.0/5

Gonzalo Business - 25/02/2021 Confirmed reviews ALL

Really well located, but wasnt really clean and "continental" breakfast wasnt what I expected.

Dear Gonzalo Eduardo A., Thank you for taking the time to tell us about your experience at the ibis Santiago Las Condes Manquehue. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Joubert Gerente General Ibis Santiago Las Condes Manquehue

Well located, friendly staff, very good restaurant, safe place.

Customer review rating 5.0/5

Patricio Business - 23/02/2021 Confirmed reviews ALL

Very nice place to stay, well located, friendly staff, very good restaurant, the room was quite, spacious and with a nice view to the mountains. I just wanted to say I enjoyed my stay so much at ibis Las Condes. Next trip to Santiago I am returning again here.

Monsieur H., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Santiago Las Condes Manquehue. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Certainement nous aurons le plaisir de vous recevoir dans une prochaine occasion. Nous vous souhaitons une belle aventura a Concepcion. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs Vanessa Joubert Gerente General Ibis Santiago Las Condes Manquehue

Agradable

Customer review rating 4.0/5

Jaime M. Business - 18/02/2021 Confirmed reviews ALL

Agradable

Estimado Jaime M. M., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Santiago Las Condes Manquehue. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Vanessa Joubert Gerente General Ibis Santiago Las Condes Manquehue

Muy agradable

Customer review rating 5.0/5

Alejandra Business - 12/02/2021 Confirmed reviews ALL

Muy servicial

Well located and good quality for the price

Customer review rating 4.5/5

Carlos Couples - 27/01/2021 Confirmed reviews ALL

Everything was very clean, comfortable and well located, 7 min walk from the nearest tube station.

Estimado Carlos M., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Santiago Las Condes Manquehue. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Vanessa Joubert Gerente General Ibis Santiago Las Condes Manquehue

It is very well located

Customer review rating 4.0/5

Javier A. Families - 21/01/2021 Confirmed reviews ALL

I think it is a very Good hotel for a short stay in Santiago.

Dear Ruben Diez D., We very much appreciate your comments regarding your stay at the ibis Santiago Las Condes Manquehue. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Joubert Gerente General Ibis Santiago Las Condes Manquehue

Good stay

Customer review rating 4.5/5

Bernardita Solo - 26/12/2020 Confirmed reviews ALL

Good place to stay, clean, personal was kind and in a good location of Santiago.

Estimada Bernardita S., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Santiago Las Condes Manquehue. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Vanessa Joubert Gerente General Ibis Santiago Las Condes Manquehue
Customer review rating 4.0/5

Karina M. Business - 24/12/2020 Confirmed reviews ALL

All covid safe and clean

Would avoid

Customer review rating 1.5/5

Sebastian Solo - 04/11/2020 Confirmed reviews ALL

Comparing other Ibis experience, this was pretty nada, starting with the price, too high, breakfast was trash, I understand breakfast has a higher cost for a hotel, but you cannot charge the 8 Is for a miserably packed sándwich, a cartón juice, 2 small pasteles and a juice... There was literally a bakery in the corner where you could get all of this for less than 2 US, and let's not even talk about how healthy this was. The room was sanitized during the day which was good. But they would sanitize with ozone and not ventilate... I woke up both days with a sensation of being drunk, which led me to ask what was going on. Staff had no idea on how to utilize the accor points. When I checked in the staff made it tedious for me, which I feel was inconsiderate as I just got off a 36 hour flight. Considering the price paid, I fin this unacceptable and will definitely not come again.

Dear Sebastian Andres V., Thank you for taking the time to tell us about your experience at the ibis Santiago Manquehue Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding your comments, we would like to inform you that we are working on a new breakfast to deliver on the terrace of the Hotel, since government restrictions did not allow us to develop another breakfast alternative than the bagged format so far. Therefore, starting next week, we will be delivering a more varied breakfast on the terrace of our hotel. From what you inform us about the sanitization of the rooms, we will be reviewing with our maintenance team the procedures that they applied, since they must follow a protocol to be able to carry out the sanitization of rooms. We will reinforce loyalty protocols with our reception team to facilitate the check in of our clients. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Joubert Gerente General Ibis Santiago Las Condes Manquehue

Well located

Customer review rating 3.5/5

Juan R. Couples - 03/11/2020 Confirmed reviews ALL

Not as comfortable as I expecyed, but fair price. Evening meal, not good at all, I would rahter order something from outside.

Dear Juan R., Thank you for taking the time to tell us about your experience at the ibis Santiago Manquehue Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Joubert Gerente General Ibis Santiago Las Condes Manquehue

Take care

Customer review rating 5.0/5

Juan Couples - 02/11/2020 Confirmed reviews ALL

Was a nice experience. The hotel was clean and there were several adverts tell you that this thing was sanitizated recently.

Dear juan p., We very much appreciate your comments regarding your stay at the ibis Santiago Manquehue Norte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Joubert Gerente General Ibis Santiago Las Condes Manquehue

Excellent

Customer review rating 4.5/5

Raúl G. Business - 18/10/2020 Confirmed reviews ALL

Very good attention

Estimado Raul G. Huerta, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Santiago Manquehue Norte. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Vanessa Joubert Gerente General Ibis Santiago Manquehue Norte

Agradable

Customer review rating 4.5/5

Fran Couples - 11/10/2020 Confirmed reviews ALL

Tranquila

Estimada Francisca M., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Santiago Manquehue Norte. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Vanessa Joubert Gerente General Ibis Santiago Manquehue Norte

Fair stay

Customer review rating 4.5/5

Cristián Business - 16/03/2020 Confirmed reviews ALL

Ibis Santiago Manquehue Norte is worth every penny you pay for your stay. Building is well maintained, staff is friendly and helpful, and the hotel is very well located. Perhaps, the only thing to improve is the desk light: there is no lamp or something on the desk, which plays against a proper workspace in the room. Apart from that, everything is above expectation given the price price you pay. I definitively recommend the hotel if you're traveling solo. The breakfast is very good as well!

Good stay and location

Customer review rating 4.0/5

Anonymous Business - 02/03/2020 Confirmed reviews ALL

When going to Ibis you know what to expect. Good value for money, confort and breakfast.

friendly staff

Customer review rating 5.0/5

Ana M. R. A. G. V. Friends - 02/02/2020 Confirmed reviews ALL

We have stayed there for 6 Nights, and we loved the atmosphere With New Furniture in the lobby. Nearby to good restaurants is an asset, also the neighbourhood to the ICON hotel With an excellent skybar. Close to the metro station Manquehue.

Dear Ana Maria R., We very much appreciate your comments regarding your stay at the ibis Santiago Manquehue Norte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Joubert Gerente General Ibis Santiago Manquehue Norte

Very good service

TripAdvisor rating 5.0/5

guv0 02/02/2020 TripAdvisor review

We stayed there for 6 Nights, and we noticed that there was New Furniture in the lobby area. The lobby bar had also more varieties now. At the Ibis Manquehue Norte the staff is very friendly and attentive. Up through the years we have stayed there quite a few times, and we feel we get to know some of the staff a little. We needed a taxi to og to the bus station downtown, and they called a hotel taxi whcich was there on a very short notice. The price, CLP15000, is quite competitive since you have to drive straight through all of Santiago. If you want to visit a sky bar, the neighbouring hotel, the Icon, is an excellent option. Public transport: The metro station Manquehue is only 100 - 200 mts away, line1. Very convenient.

Well locates friendly staff

Customer review rating 4.5/5

Maria E. Solo - 25/01/2020 Confirmed reviews ALL

I enjoyed my stay. The room was clean and quiet good air conditioner. Nice and helpful staff

Dear Maria D., We very much appreciate your comments regarding your stay at the ibis Santiago Manquehue Norte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Oscar Zevallos Trainee Manager Ibis Santiago Manquehue Norte

Room was not clean

Customer review rating 3.0/5

Rodrigo Couples - 21/01/2020 Confirmed reviews ALL

Towels were old and were not in good condition. The shower in room 911 had fungus

Dear Rodrigo A., Thank you for taking the time to tell us about your experience at the ibis Santiago Manquehue Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Oscar Zevallos Trainee Manager Ibis Santiago Manquehue Norte

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