ibis Santiago Las Condes 3 stars

Customer review rating (ALL Rating) 4.2/5 2,902 reviews

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Description

Hotel extras

  • Children up to 12 years stay free with parents

  • Breakfast with vegan and gluten-free options.

  • 24-minute walk to Santiago center

  • 5 minutes walk from the Manquehue subway station.

  • 30-minute drive from Arturo Merino Benitez Airport

Our accommodation(s)

Hotel location

ibis Santiago Las Condes

Calle O Connell 165, Comuna Las Condes
7550000 SANTIAGO
Chile

GPS:-33.407492, -70.568732

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

An hour of relaxation in the bar: the ibis bar is the ideal place for everyone to get together and enjoy a moment of relaxation at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,902 reviews

Customer review rating 1.0/5

Jagadeesh K. Business - Confirmed reviews ALL

The staff was unable to provide an invoice at the check out, I asked them again and again saying theat this happened to me earlier where I didnt receive any invoice through mail. Its 3 days I have checked out and It is still not received.

Estimado Jagadeesh, Lamentamos que su experiencia no haya estado a la altura de sus expectativas. Apreciamos su comentario sobre la relación calidad-precio y el servicio al cliente, ya que nuestro objetivo es siempre brindar una atención adecuada. Respecto a la factura que menciona, le sugerimos que se comunique con nuestro equipo de atención al cliente para resolver esta situación a la brevedad. Agradecemos su comprensión y esperamos poder mejorar en su próxima visita. Atentamente, ibis Santiago Las Condes

Customer review rating 4.0/5

Villafane J. Business - Confirmed reviews ALL

That was good in terms of the necessary to stay, I preferred more amenities like Kleenex, slippers and hand towels

Estimado J., Agradecemos sinceramente su comentario positivo sobre nuestra ubicación y servicio. Tomamos nota de su sugerencia respecto a los amenities, como los pañuelos desechables y las pantuflas. Su opinión es valiosa para nosotros. Atentamente, ibis Santiago Las Condes

Customer review rating 2.0/5

Andrea A. Solo - Confirmed reviews ALL

The hotel is good for a quick stay, with basic accomodations and a nice (but not cheap) restaurant. That said, the room had no towels, I ran out of battery and the hotel didn't have anything to help me (like lending a charger).

Dear Andrea, Thank you for your feedback regarding your recent stay. We regret that your room was not adequately equipped with towels and that we could not assist you with a phone charger. Your comments are valuable, and we appreciate your input as we strive to enhance our guest experience. Best regards, ibis Santiago Las Condes

Customer review rating 4.0/5

Claudio Z. Couples - Confirmed reviews ALL

Very nice and very well located, near metro station. Unfortunately the breakfast is very bad.

Estimado Claudio, Agradecemos sinceramente su comentario sobre nuestra ubicación y la cercanía a la estación de metro. Lamentamos que la experiencia del desayuno no haya cumplido con sus expectativas. Sus observaciones son valiosas y nos ayudarán a mejorar. Atentamente, ibis Santiago Las Condes

Customer review rating 3.5/5

Alina G. Friends - Confirmed reviews ALL

Everything went as expected.

Estimada Alina, Agradecemos su comentario y nos alegra saber que su experiencia fue aceptable. Sin embargo, estaremos atentos a cualquier aspecto que podamos mejorar para ofrecer un servicio aún más satisfactorio en el futuro. Atentamente, ibis Santiago Las Condes

Other web-users rate our hotel

  • 1,008 reviews 9.4/10 Location
  • 1,697 reviews 3.7/10 Room
  • 1,559 reviews 7.8/10 Service
  • 31 reviews 6/10 WiFi
  • 869 reviews 2.4/10 Comfort
  • 784 reviews 6.9/10 Breakfast
  • 583 reviews 5.1/10 Cleanliness
  • 489 reviews 5.4/10 Food

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