Customer review rating (ALL Rating) 4.4/5 522 reviews
ALLSAFE approved hotel
Accessibility for people with reduced mobility
Transfer to ski resorts
Room service for corporate events
Comfortable and social, Bravo Restaurant overlooks the pool & garden, serves American breakfast. Its international and Chilean menu has vegetarian and children's options. Open 6:30 a.m. to 11:30 p.m.
Check-in from - Check out up to
Our spacious and connected rooms are perfect for rest after a hectic day in Santiago. In addition, you do not need to go out to do your work activities because they all have a desk and WIFI. request connecting rooms and accessible rooms for people with reduced mobility. All have hypoallergenic bedding, magnifying mirror in the bathroom, hygiene items and hairdryer.
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Marcelo Solo - 19/11/2021 Confirmed reviews ALL
The hotel was ok and the staff is friendly. One problem was the air conditioning in the room was not working.
Very good accommodation
Nick Solo - 27/09/2021 Confirmed reviews ALL
Hotel in very good location, very friendly and accommodating personnel, clean. In general a very pleasant stay.
Isidora Solo - 17/09/2021 Confirmed reviews ALL
I had to quarantine for 7 days and the staff was super nice and kind and always helped with everything
Anonymous Solo - 12/09/2021 Confirmed reviews ALL
Stayed at the Novotel Las Condes, Santiago, Chile, to comply with the mandatory 7 days quarantine upon entering the Chile from abroad. So confined to this room for 7 days with meals 3 times a day in a brown paper bag. - Food quality varied from ok to impossible to eat (tons of salt added), from luke-warm to almost cold. Only one hot drink a day at breakfast in form of a small paper cup of coffee or tea - No water heater in the room nor anything to prepare tea etc - Room photos on display in internet (Novotel Las Condes own website as well as the authorized travel agency TravelSecurity) do not match reality, showing a big desk with a real office chair. In reality it was a small desk table and a plastic stool. Selected this hotel because I needed to work and sit at a desk during my quarantine time of 7 days. Also photos showed a good reading chair, what turned out to be an uncomfortable thing to sit on. Only table for meals (except the desk) was a tiny 30cm diameter table thing. Positives: - Helpful staff got me a good office chair, thank you very much. - Recently refurbished, spacious room with clean parquet floor - Quite rooms, good acoustic insulation Negatives: - Drainage of shower insufficient, even after maintenance personal worked it, probably a structural problem.
An enjoyable quarantine.
Laura Solo - 01/09/2021 Confirmed reviews ALL
I was fullfiling my mandatory quarantine for 10 days and it was actually pleasant. The hotel has a good interior design, nice view of the mountains, very kind staff willing to help in everything they can, nice vegetarian menu and I appreciated the small effort of the hotel to have biodegradable containers for the food as a slow change for a more sustainable approach. Thank you hotel staff!
Our most recent 20 reviews