Novotel Santiago Las Condes

Customer review rating (ALL Rating) 4.4/5 1,840 reviews

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Novotel Santiago Las Condes - Image 1
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Av Alonso de Cordova 5199, Las Condes, 7560873 SANTIAGO, Chile

Description

Hotel extras

  • Accessibility for people with reduced mobility

  • Outdoor pool

  • Transfer to ski resorts

  • Room service for corporate events

  • Equipped gym

Our accommodation(s)

Hotel location

Novotel Santiago Las Condes

Av Alonso de Cordova 5199, Las Condes
7560873 SANTIAGO
Chile

GPS:-33.406674, -70.576273

Telephone

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

NUNA Restaurant

Comfortable and social, Bravo Restaurant overlooks the pool & garden, serves American breakfast. Its international and Chilean menu has vegetarian and children's options. Open 6:30 a.m. to 11:30 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,840 reviews

TripAdvisor Rating  4.5/5  4,117 reviews

Certificate of excellence 2024

Comfortable short stay

Customer review rating 4.0/5

Bruce Couples - Confirmed reviews ALL

Overnight visit. Good restaurant. Friendly helpful staff. Breakfast adequate.

Dear Bruce F., We very much appreciate your comments regarding your stay at the Novotel Santiago Las Condes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

One night at Las Condes

Customer review rating 2.5/5

Eric F. Solo - Confirmed reviews ALL

This hotel is a bit run down. Many aspects of the lobby and room need to be redone or retouched. Hobby is not comfortable eat all. The restaurant offered a breakfast of low quality overall, in a very noisy unpleasant dining room. The staff was overall nice. Cleaning ladies in the corridor were so loud that it was impossible for me to sleep and deal with the jetlag.

Dear Eric F., Thank you for taking the time to tell us about your experience at the Novotel Santiago Las Condes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great service, full empathy...!!!

Customer review rating 5.0/5

Miky G. Business - Confirmed reviews ALL

I felt at home, great service...!!!, I really do hoe sray back...!!!

Dear Miguel G., We very much appreciate your comments regarding your stay at the Novotel Santiago Las Condes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Cool

TripAdvisor rating 5.0/5

Mocreu Families - TripAdvisor review

Excellent hotel, well located in a beautiful neighborhood, safe to walk and close to a large shopping center, with shops, restaurants and snack bars, in addition to open parks. Friendly, polite and decisive employees. It is worth mentioning Mr. Jesús- reception: punctually willing to help in time of aid. Large rooms, with comfortable beds, soft sheets and pillows, bathrooms with refreshing and relaxing shower. Everything extremely clean. Exceptional breakfast, with daily varieties of fresh and tasty food. I highly recommend

Estimado, Apreciamos mucho su comentario positivo, que a nuestros huéspedes les guste nuestro servicio, nos llena inmensamente. Esto nos anima a hacer mejor nuestro trabajo. Muchas gracias por hacernos saber su opinión. Reciba un cordial saludo. Maitte Romero Equipo Novotel Las Condes

Good stay

Customer review rating 4.5/5

Tie S. Business - Confirmed reviews ALL

Good, but in the morning of weekend, can the staff not nocking the door for cleaning pls.

Dear Tie S., We very much appreciate your comments regarding your stay at the Novotel Santiago Las Condes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reciba un cordial saludo. Maitte Romero Equipo Novotel Las Condes

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Other web-users rate our hotel

  • 708 reviews 9.5/10 Location
  • 983 reviews 7.1/10 Room
  • 1,091 reviews 7.6/10 Service
  • 18 reviews 8.6/10 WiFi
  • 662 reviews 7.9/10 Breakfast
  • 497 reviews 5.2/10 Food
  • 341 reviews 7/10 Cleanliness
  • 173 reviews 7.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.