Novotel Santiago Las Condes 4 stars

Customer review rating (ALL Rating) 4.5/5 1,399 reviews

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Description

Hotel extras

  • Accessibility for people with reduced mobility

  • Outdoor pool

  • Transfer to ski resorts

  • Room service for corporate events

  • Equipped gym

Our accommodation(s)

Hotel location

Novotel Santiago Las Condes

Av Alonso de Cordova 5199, Las Condes
7560873 SANTIAGO
Chile

GPS:-33.406674, -70.576273

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

NUNA Restaurant

Comfortable and social, Bravo Restaurant overlooks the pool & garden, serves American breakfast. Its international and Chilean menu has vegetarian and children's options. Open 6:30 a.m. to 11:30 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,399 reviews

Customer review rating 1.0/5

Rafael S. Couples - Confirmed reviews ALL

The experience related to the hotel in general was good. My observation is related to the cleaner crew because a really bad situation occurred regarding the cleaning. The cleaning staff threw away some of my bags that shouldn't have been thrown away, and inside one of those bags, I had some receipts that I needed for health expenses reimbursement. I complained to reception, but I was left with the loss and didn't receive what I was entitled to due to the hotel's mistake. I imagine that if something isn't in the trash (like the bag wasn't), it should be kept there. In short: I suffered a finantial loss and damage because of this situation.

Customer review rating 4.0/5

Rafael F. M. T. Business - Confirmed reviews ALL

I had a very comfortable stay in the hotel, just believe the service for dinner was very poor. Took me 10 min to get someone to attend me and another 10 min to get the bill. Even insisting several times for attention. I know it was a bit busy and with not to much people to serve, but they could have been more attentive.

Estimado Rafael, Muchas gracias por compartir su experiencia. Nos alegra saber que tuvo una estadía cómoda con nosotros. Lamentamos los inconvenientes que experimentó durante el servicio de cena y agradecemos sus comentarios, ya que nos ayudan a identificar oportunidades de mejora. Tomaremos en cuenta sus observaciones para seguir mejorando la atención que brindamos a nuestros huéspedes. Esperamos tener la oportunidad de recibirle nuevamente. Saludos cordiales, Novotel Santiago Las Condes.

Customer review rating 4.5/5

Citlalli M. G. Business - Confirmed reviews ALL

excellent room, clean, smart tv

Estimado Huésped, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Novotel Santiago Las Condes.

Customer review rating 4.5/5

Fernando R. Couples - Confirmed reviews ALL

Excelente Hotel

Estimado Huésped, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Novotel Santiago Las Condes.

Customer review rating 3.5/5

Danilo W. Business - Confirmed reviews ALL

Nice hotel, good food at lunch time (breakfast it could have better bread and fruits) and nice room

Estimado: Muchas gracias por su comentario. Nos alegra saber que tuvo una buena experiencia durante su estadía. Esperamos recibirlo nuevamente. Saludos cordiales. Novotel Santiago Las Condes.

Other web-users rate our hotel

  • 846 reviews 9.6/10 Location
  • 960 reviews 7.8/10 Room
  • 1,304 reviews 8.7/10 Service
  • 25 reviews 6.8/10 WiFi
  • 684 reviews 8.1/10 Breakfast
  • 346 reviews 8.3/10 Cleanliness
  • 196 reviews 7.5/10 Vibe
  • 22 reviews 5/10 Bar

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