Novotel Santiago Vitacura 4 stars

Name: Hotel in Vitacura to make the most of it | Novotel - ALL
Address: Av. Américo Vespucio Norte 1630, Vitacura, SANTIAGO, 7630340, Chile
Telephone: +56224992200
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 1,467 reviews

Best price
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Av. Américo Vespucio Norte 1630, Vitacura, 7630340 SANTIAGO, Chile

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Novotel Santiago Vitacura

Hotel that makes every moment matter

Located in the Vitacura neighborhood, the Novotel Santiago Vitacura hotel is the best option for business, leisure, shopping and culture. A stone's throw from the Parque Arauco shopping center, Casa Piedra, stores, luxury boutiques, museums and the city's best restaurants.

Novotel Santiago Vitacura is an ideal place with a lot of comfort for those who come to Santiago del Chile for business or walking. Book and take advantage. For shopping or recreation, visit Parque Arauco Mall or Casa Costanera Mall. For walking outdoors, visit Bicentennial Park... perfect for picnics. All are less than a 10-minute drive from the hotel.

Novotel Santiago Vitacura offers an idea place for business trips or pleasure. The rooms, which have AC and free WIFI, accommodate couples, families and singles, with or without office. Enjoy the

Novotel Santiago Vitacura is happy to welcome you for business and family stays. We are waiting for you in a cozy, pleasant atmosphere, in Vitacura where you can enjoy a wide range of activity and more!

Vanessa Joubert, Hotel Manager

ALLSAFE approved hotel

Hotel extras

Children under 16 years of age stay free with parents.
Pet-friendly hotel, with rates.
7-minute drive to the UN building.
16 minutes by car to the Historic Center.
20 minutes from Comodoro Arturo Merino Benitez International Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Room

EXECUTIVE ROOM with 1 Queen size bed

2 persons
27 m² / 290 sq ft

Bedding 1 x Queen size bed(s)

Room

SUPERIOR ROOM with 1 Queen size bed

2 persons
27 m² / 290 sq ft

Bedding 1 x Queen size bed(s)

Room

STANDARD ROOM with two twin beds

2 persons
27 m² / 290 sq ft

Bedding 1 x Single bed(s)

Room

Standard family room, Queen-size bed and sofa bed

3 persons
27 m² / 290 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

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Hotel location

Novotel Santiago Vitacura

Av. Américo Vespucio Norte 1630, Vitacura
7630340 SANTIAGO
Chile

GPS:-33.399555, -70.587833

+56 2 2499 2200

+56 2 2499 2230

Railway station
Bus stop

METRO ESCUELA MILITAR

Railway station

Access: 1.8 km / 1.12 mi 15 min walk / 5 min drive

TERMINAL ESTACION CENTRAL

Bus stop

Access: 15 km / 9.32 mi 20 min drive

ESTACION CENTRAL

Railway station

Access: 20 km / 12.43 mi 25 min drive

Shuttle

Shuttle on call, Shuttle scheduled

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

RESTAURANT 365

Choose where you want to eat: the restaurant, terrace, bar or any time of the day in your room. Enjoy modern simplicity and functionality in the 365 restaurant, which offers both regional and international cuisine 24 hours a day, 365 days a year.

Our guest reviews

Very well located

Anonymous Business - 11/28/2023 Confirmed reviews ALL

staff friendly and helpful with good meals

Dear Mr. K., Thank you so much for your kind words about our Novotel Santiago Vitacura. We're very happy to hear that you enjoyed our meals and that our staff was friendly and helpful. At Novotel, we strive to be the best in hospitality and make every guest feel like they are part of the family. Thank you for taking the time to provide us with your valuable feedback. Best Regards, Francisca Moya Molina Quality Manager Novotel Vitacura

Fantastic

Jordi Business - 11/18/2023 Confirmed reviews ALL

Excelent experiències in all senses. Good services, good food and drink.

Dear Jordi, Thank you so much for taking the time to provide your feedback about your experience with Novotel Santiago Vitacura. We are delighted to hear that you had a fantastic and excellent experience in all senses. Our team works hard to ensure that every guest has an enjoyable stay with us, and it is great to hear that our services, food and drinks were up to your expectations. Thank you for taking the time to share your positive experience with us! Sincerely, Francisca Moya Molina Quality Manager Novotel Santiago Vitacura

Well located. Staff very nice

Hugo V. V. Families - 11/16/2023 Confirmed reviews ALL

Like it overall. Bathroom door awkward position. Soap,shampoo and condiciones dispenser clogged Bedroom nice and confortable. Bed very nice Breakfast abundant and nice variety Overall excelent except for bathroom

Dear Hugo V Villarreal, Thank you for your kind review of Novotel Santiago Vitacura. We are delighted that you enjoyed our well-located property, the helpfulness of our staff, and the comfortable bedroom and bed. We appreciate your feedback on the bathroom door's awkward position and the soap, shampoo, and conditioner dispenser being clogged. At Novotel Santiago Vitacura, we strive to offer our guests a pleasant and enjoyable stay - from check-in to check-out. Your comments are valuable to us and we thank you for taking the time to share your experience. We look forward to welcoming you back in the near future! Sincerely, Francisca Moya Molina Quality Manager Novotel Santiago Vitacura

A comfortable stay

Adrian Business - 11/15/2023 Confirmed reviews ALL

The room was simple and comfortable in the way I would expect for Novotel. Similarly breakfast and restaurant provided good quality and value. I particularly want to highlight how helpful ALL the staff were - desk, domestic, bar/restaurant and maintenance staff were all kind and committed. I specifically want to thank Catherine/Katherine (I couldn't see her name badge) for her patient & determined approach to handling the airline service desks who were not proving reliable in retrieving and delivering my suitcase: it had not arrived at Santiago with me & LATAM's systems were not user-friendly and reliable although staff did seem to try and help where possible.

Dear Adrian, Thank you for taking the time to share your experience with us at Novotel Santiago Vitacura. We are delighted to hear that you found our rooms comfortable and our breakfast and restaurant provided good quality and value. It is also very encouraging to read that you have experienced great service from our team, especially from Katherine who handled your situation with patience and determination. At Novotel Santiago Vitacura we are committed to providing an exceptional customer experience, which includes friendly and helpful service, quality accommodations, and great amenities. We strive to provide guests with a memorable experience from start to finish. We appreciate your review and hope that we will have the opportunity to welcome you back in the near future. Sincerely, Francisca Moya Molina Quality Manager Novotel Santiago Vitacura

Referee from pan am games

John S. Business - 10/27/2023 Confirmed reviews ALL

The people at the front desk were very nice. The bed was a little bit uncomfortable. The mattress was very sagging. I thought overall, the facilities were nice. The breakfast was pretty nice, but I was not impressed at all with some of the other food. I know the menu was probably limited because we were officials with the Pan-American games, so several nights we skipped the meal and went and bought our own food at another restaurant. My overall experience was this was a good stay at the customer service and cleanliness of the hotel was very nice.

Dear John seibert, Thank you for taking the time to share your experience with us here at Novotel Santiago Vitacura. We are glad to hear that our staff was friendly and helpful, and we appreciate your kind words about our cleanliness. We regret that you found the bed to be uncomfortable, as guests’ comfort is our highest priority. We are sorry that the official Pan-American Games limited our menu selection and apologize for any inconvenience caused by this. We strive to make every guest's stay as comfortable and enjoyable as possible while maintaining a pleasant environment, and we hope you will consider visiting us again in the future. Best Regards, Francisca Moya Molina Quality Manager Novotel Vitacura

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Web-users rating

Other web-users rate our hotel

377 reviews 8.8/10 Location
759 reviews 5.4/10 Room
762 reviews 7.4/10 Service
22 reviews 5.4/10 WiFi
307 reviews 8.2/10 Breakfast
202 reviews 5.9/10 Cleanliness
128 reviews 4.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.