Novotel Santiago Vitacura Hotel

Friendly staff, spacious but basic room

Excellent stay and very friendly staff, nice decoration and pleasant

Everything was fine

Fantastic location, staff really helpfull, spacious and clean rooms. Fantastic breakfast, if I had to go back to a hotel I would choose Novotel Vitacura again. All the staff are very friendly, especially the reception.

Room is clean but dated in design. Some utilities are not working such as the shower. Despite my feedback, it was not repaired. Breakfast spread is decent and fried eggs is served upon request. Dinner was good.

Overall reasonable . There was construction work going on which was not informed to me. i was too tired after a long trip and wanted to sleep but could not due to drill machine sound Other than that it was reasonable . Breakfast is great . Room and Bath room were ok .

Rooms are really old fashioned, only the restaurant was updated . Bathroom small and slip . very noisy hotel ( during the day there is some construction inside and I was not aware about ) . Hotel is in front of major street construction that also makes noise. Hotel street is really crowded that difficulty transportation .

Nice Hotel, quiet and very well located with a very good services.The restaurant can be improved but it is good.The reception's people are very attentive and cordial.The location is close to the Costanera Center and we have a few restaurant choices within 2 or 3 blocks of there

We chose this hotel because we have relatives in Vitacura and are familiar with the neighborhood. It's not near the major tourist attractions but it is in a very nice, safe area, walking distance to many restaurants and boutiques (important because Santiago has a huge traffic problem). Also walking distance to the metro, crowded but an efficient way to get out of the neighborhood when the traffic is gridlock. The rooms are typical Novotel, not fancy but efficiently appointed. The hotel was quiet and we slept well. 'My only complaint would be to update the rooms with a few more outlets to charge electronics. The staff was very friendly and helpful and the breakfast was good. All in all excellent value.

The hotel is located in Vitacura, today the fashion town at Santiago. There are many cafes & restaurants nearby. The new shopping mall Casa Costanera is around 15 min by foot. The rooms are comfortable although the building needs some refurbishment. The staff is very friendly and helpful.

Located on a very practical main avenue at Vitacura, near large shopping centers and good restaurants . Clean installations and rooms, efficient and friendly staff. Easy parking on hotel. Good restaurant in house. Underpowered and noisy air conditioning system can cause poor cooling on hot days.

Nice reception, you feel well treathed, with good sorroundings and good views of the mountains. The bar and the restaurant are modern and nice, with a variety of plates and drinks (don't let to prove the wines). A very spacious room, climatized with all of the services you need during your stay. Very near to Parque Arauco Mall. It's not expensive and it worth the value that you pay. If I would go back? 100% sure.

Nice location. Good rooms and very helpful and caring staff. We arrived with two vehicles after a long drive from Argentina. The management helped facilitate the parking of our overweight vehicles without any fuss. They went beyond their call of duty.

This hotel was comfortable, clean, and provided excellent service. The restaurant meals were great, and reasonably priced. I would definitely choose this hotel again - many thanks to the friendly staff.

very convenient for business trip. well located. nice and friendly people the restaurant has a good list of international food. also they have a well prepared list of wines in their celar. Also good option for people who is preparing to go to the mountains to the snow fielsds