Novotel Santiago Vitacura 4 stars

Customer review rating (ALL Rating) 4.2/5 1,172 reviews

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Novotel Santiago Vitacura - Image 1
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Av. Américo Vespucio Norte 1630, Vitacura, 7630340 SANTIAGO, Chile

Description

Hotel extras

  • Children under 16 years of age stay free with parents.

  • Pet-friendly hotel, with rates.

  • 7-minute drive to the UN building.

  • 16 minutes by car to the Historic Center.

  • 20 minutes from Comodoro Arturo Merino Benitez International Airport

Our accommodation(s)

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Hotel location

Novotel Santiago Vitacura

Av. Américo Vespucio Norte 1630, Vitacura
7630340 SANTIAGO
Chile

GPS:-33.399555, -70.587833

Telephone
Fax +56 2 2499 2230

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT 365

Choose where you want to eat: the restaurant, terrace, bar or any time of the day in your room. Enjoy modern simplicity and functionality in the 365 restaurant, which offers both regional and international cuisine 24 hours a day, 365 days a year.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,172 reviews

TripAdvisor Rating  4.0/5  1,162 reviews

Great location safe.

Customer review rating 5.0/5

Gregory F. Solo - Confirmed reviews ALL

Staff were very especially Benjamin.

Pleasant hotel

Customer review rating 4.0/5

Stephens D. Solo - Confirmed reviews ALL

A very nice hotel in a good area away from the centre of Santiago but not far from a number of lovely parks and restaurants. The breakfast was plentiful and the seated areas relaxing. The pool is a real bonus. Staff were courteous.

Dear Stephens, First of all, I want to thank you for the time you have taken to send us your comments, as these are very important to us and allow us to maintain what is good and improve every day. We are glad to know that the hotel met your expectations and we hope to have your visit in the near future. Sincerely; Christian Bernales General Manager Novotel Santiago Vitacura

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

All clean and hospitality

Dear Jesus, First of all, I want to thank you for the time you have taken to send us your comments, as these are very important to us and allow us to maintain what is good and improve every day. We are glad to know that the hotel met your expectations and we hope to have your visit in the near future. Sincerely; Christian Bernales General Manager Novotel Santiago Vitacura

Good stay, pleasant staff

Customer review rating 4.0/5

George Business - Confirmed reviews ALL

Hotel well located with good service

Dear George, First of all, I want to thank you for the time you have taken to send us your comments since these are very important for us and allow us to improve every day. I am sorry for the inconvenience caused and I will review your comments with our Housekeeper in order to take the corresponding corrective actions and prevent situations such as those mentioned from occurring again. Sincerely; Christian Bernales General Manager Novotel Santiago Vitacura

Overprice but pleasant

Customer review rating 2.5/5

Rafael A. Couples - Confirmed reviews ALL

Overall, a good experience however, the swimming pool and Jacuzzi were not working. The breakfast was OK a bit cold at the bread was very hard. Other than that the price of the restaurant were expensive. The staff didn’t seem to care much but the location was very good. We stayed for two nights and we only use the swimming pool, one time and one occasion the water was really cold. I also found it a bit bad that they would rent the swimming pool area on a Sunday whereas the guests may would’ve liked to use the pool and made it impossible.

Dear Rafael, First of all, I want to thank you for the time you have taken to send us your comments since these are very important for us and allow us to improve every day. I am sorry for the inconvenience caused and I will review your comments with our area managers in order to take the corresponding corrective actions and prevent situations such as those mentioned from occurring again. Sincerely; Christian Bernales General Manager Novotel Santiago Vitacura

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Other web-users rate our hotel

  • 333 reviews 8.9/10 Location
  • 662 reviews 5.4/10 Room
  • 675 reviews 8/10 Service
  • 17 reviews 5.2/10 WiFi
  • 290 reviews 8.1/10 Breakfast
  • 179 reviews 5.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.