Pullman Santiago El Bosque 5 stars

Customer review rating (ALL Rating) 4.6/5 1,201 reviews

Best price
guarantee
Pullman Santiago El Bosque - Image 1
Pullman Santiago El Bosque - Image 2
Pullman Santiago El Bosque - Image 3
Pullman Santiago El Bosque - Image 4
Roger De Flor 2770 Las Condes, 7550000 SANTIAGO, Chile

Description

Hotel extras

  • Accessibility for people with reduced mobility

  • Transfer to ski resorts

  • Tourist information screen

  • Event space for up to 160 people

  • Easy access to Apoquindo Avenue

Our accommodation(s)

Hotel location

Pullman Santiago El Bosque

Roger De Flor 2770 Las Condes
7550000 SANTIAGO
Chile

GPS:-33.416724, -70.601263

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Lila

LILA, hotel bar and restaurant, has a large terrace with retractable roof, available all year, spacious and cozy spaces. Its brand is cosmopolitan, environmentally aware and of choosing the best products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,201 reviews

Customer review rating 4.5/5

Cullen N. Solo - Confirmed reviews ALL

Was my first stop in South America. The Pullman El Bosque is well-located and boasts a good bar & restaurant. Large, clean room topped it off.

Dear Cullen, Thank you so much for your rating and for choosing Pullman Santiago El Bosque as your very first stop in South America. It is a true honor to be the gateway to your journey on this continent. We are delighted to hear that our strategic location in the heart of Sanhattan provided the perfect introduction to the city. It is great to know that you enjoyed the vibrant atmosphere of our bar and restaurant, as well as the comfort and cleanliness of your room. We strive to create a sophisticated yet welcoming environment for solo travelers, and we are glad we hit the mark for you. As a Silver member of ALL - Accor Live Limitless, your preference means a lot to us. We are thrilled that our team’s hospitality earned a perfect score, as our Heartists work with genuine passion to ensure every guest feels at home from the moment of check-in until departure. We also take note of your feedback regarding our sustainability efforts; we are continuously working to enhance our green initiatives and appreciate you sharing your perspective as we grow in this area. It was a pleasure hosting you during your first South American experience, and we hope to welcome you back to your favorite "barrio" in Santiago very soon. Sincerely, Camila Infante G CX Manager Pullman Santiago El Bosque

Customer review rating 5.0/5

Ricardo A. B. Business - Confirmed reviews ALL

Great service, proacitve associates and very kind. Hector at reception is great.

Prezado Ricardo, Muito obrigada pela sua avaliação perfeita de 100/100 e por compartilhar sua excelente experiência no Pullman Santiago El Bosque. É uma honra para nós saber que, em sua viagem de negócios, tudo tenha sido perfeito. Ficamos extremamente orgulhosos com o seu reconhecimento especial ao Hector, nosso Bell Captain, e ao J. Gonzales, do restaurante. Em nosso hotel, buscamos antecipar as necessidades de nossos hóspedes com proatividade e gentileza; saber que eles contribuíram diretamente para a sua satisfação é a nossa maior recompensa. Já compartilhamos seus elogios com ambos e com toda a equipe, pois esse feedback é o que nos motiva a manter o padrão de luxo e hospitalidade no coração de Sanhattan. Como um membro Platinum do ALL - Accor Live Limitless, sua preferência e recomendação são de extrema importância para nós. Trabalhamos com verdadeira paixão para que cada detalhe —desde a agilidade no check-in até a qualidade do nosso café da manhã e a eficiência do Wi-Fi— esteja à altura do seu estatuto e das exigências de um viajante de negócios. Foi uma honra recebê-lo vindo do Brasil e esperamos ter o prazer de boas-vindas novamente em sua próxima visita a Santiago. Atentamente, Camila Infante G CX Manager Pullman Santiago El Bosque

Customer review rating 4.0/5

Eric B. Couples - Confirmed reviews ALL

Water dispenser at the 13th floor was not working and cleaner came inside the room after 19h30 pm without being invited to come in.

Dear Eric, Thank you so much for taking the time to share your feedback about your recent stay at the Pullman Santiago El Bosque. We greatly appreciate your honesty, especially as you are a Diamond member of our ALL - Accor Live Limitless program. I sincerely regret the issues you mentioned. The privacy and tranquility of our guests are non-negotiable pillars of our hospitality. The fact that our housekeeping staff entered your room without prior notice at 7:30 p.m. is a serious error that we are already investigating internally with the Housekeeping department to ensure that our privacy protocols are strictly followed and that this does not happen again. I also apologize for the malfunction of the water dispenser on the 13th floor. We understand that details such as connectivity, the functionality of the facilities, and access to basic services are essential for a comfortable stay, and we regret not having met your expectations on this occasion. It was an honor to have you with us, and I hope that, on a future occasion, you will allow us to demonstrate the true quality of our service in the heart of Sanhattan. Sincerely, Camila Infante G CX Manager Pullman Santiago El Bosque

Customer review rating 4.5/5

Shirley M. Families - Confirmed reviews ALL

Excellent location, spacious rooms, friendly staff throughout.

Dear Shirley, Thank you very much for your 90/100 rating and for sharing such detailed feedback. It was a pleasure to welcome you and your family from the United Kingdom. We are delighted to know that you found our location in the heart of Sanhattan excellent and that our staff, rooms, and breakfast met your highest expectations. We are thrilled that our team, cleanliness, and breakfast selection earned a perfect 100/100. Our Heartists work with true passion to ensure that every family stay is comfortable and memorable. Knowing that you found your room spacious and our WiFi connectivity seamless is very rewarding for us. We sincerely apologize for the delay you experienced during check-in. Waiting until after 5:00 PM is certainly not the seamless arrival we aim to provide, especially for our ALL - Accor Live Limitless members. Furthermore, I am truly sorry that you were not informed about the pool maintenance prior to your arrival. We understand how important these facilities are for a family trip, and we are currently reviewing our communication protocols with travel agents and our booking systems to ensure such updates are shared well in advance. It was an honor to host you in the El Golf neighborhood, and we hope to have the opportunity to welcome you back for a truly "perfect in every way" stay in the future. Sincerely, Camila Infante G CX Manager Pullman Santiago El Bosque

Customer review rating 4.5/5

Chiurazzi R. Business - Confirmed reviews ALL

All was good! I loved the purified water available in halls. Very confortable room, and excellent location.

Estimada R., Muchas gracias por su calificación de 90/100 y por destacar los detalles que hicieron de su viaje de negocios una experiencia satisfactoria. Es un placer recibir a una miembro Classic de ALL - Accor Live Limitless que nos visita desde Argentina. Nos alegra enormemente saber que disfrutó de la comodidad de nuestras habitaciones y de nuestra ubicación privilegiada en el corazón de Sanhattan. Mencionó algo que nos enorgullece especialmente: las estaciones de agua purificada en los pasillos. Esta iniciativa es parte fundamental de nuestro compromiso con la sustentabilidad, buscando reducir el uso de plásticos de un solo uso mientras cuidamos la hidratación de nuestros huéspedes de una manera moderna y consciente. Agradecemos sinceramente su observación sobre el WiFi. Para un viajero de negocios, la seguridad digital es tan importante como la velocidad. Tomamos muy en serio su comentario sobre la percepción de la red; ya he compartido esta inquietud con nuestro equipo de TI para revisar los protocolos de seguridad y asegurar que la conexión no solo sea estable, sino que brinde la tranquilidad necesaria para trabajar con confianza durante su estancia en el barrio El Golf. Saber que nuestro equipo, la limpieza y el desayuno buffet cumplieron con sus expectativas con notas tan altas nos motiva a seguir trabajando con pasión. En el Pullman Santiago El Bosque, nos esforzamos por ser ese refugio eficiente y cálido que todo profesional necesita al viajar a Chile. Fue un honor recibirla y esperamos tener el placer de darle la bienvenida nuevamente en su próxima visita corporativa. Atentamente, Camila Infante G CX Manager Pullman Santiago El Bosque

Other web-users rate our hotel

  • 714 reviews 9.8/10 Location
  • 685 reviews 8/10 Room
  • 962 reviews 8.9/10 Service
  • 16 reviews 7.1/10 WiFi
  • 420 reviews 8.8/10 Breakfast
  • 340 reviews 8.1/10 Comfort
  • 277 reviews 8.4/10 Food
  • 231 reviews 8.2/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Santiago