Pullman Santiago El Bosque 5 stars

Customer review rating (ALL Rating) 4.5/5 1,020 reviews

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Pullman Santiago El Bosque - Image 1
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Roger De Flor 2770 Las Condes, 7550000 SANTIAGO, Chile

Description

Hotel extras

  • Accessibility for people with reduced mobility

  • Transfer to ski resorts

  • Tourist information screen

  • Event space for up to 160 people

  • Easy access to Apoquindo Avenue

Our accommodation(s)

Hotel location

Pullman Santiago El Bosque

Roger De Flor 2770 Las Condes
7550000 SANTIAGO
Chile

GPS:-33.416724, -70.601263

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,020 reviews

TripAdvisor Rating  4.5/5  3,575 reviews

Certificate of excellence 2024

Well located

Customer review rating 4.5/5

Ronald Business - Confirmed reviews ALL

Perfect

Dear Ronald, Thank you for taking the time to tell us about your experience at the Pullman Santiago El Bosque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Reategui Food and beverage manager

Well located

Customer review rating 5.0/5

Javier Business - Confirmed reviews ALL

Excellent

Estimado Javier, Muchas gracias por compartir su excelente experiencia con nosotros y por su calificación perfecta. Nos complace saber que disfrutó de nuestra ubicación, así como de todos los aspectos de su estancia, desde el check-in hasta el check-out. Agradecemos especialmente su mención a Camila. Nos aseguraremos de que reciba el reconocimiento por su destacado servicio. Esperamos tener el placer de darle la bienvenida nuevamente en su próxima visita. Atentamente, Camila Infante G Gerente en Turno Pullman Santiago El Bosque

Well located, good room size

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The hotel has a good location and the rooms are a good size. They are comfortable and modern. Great shower and good bed.

Dear Lars, Thank you for your review and for sharing your experience with us! We are glad to know that you enjoyed the location of the hotel and the comfort and modernity of our rooms, as well as the good size of the rooms and the quality of the bed and shower. We regret that the information on VAT exemption for foreigners was not clear on our website and that the pre-payment process was not managed correctly, causing inconvenience during check-in. We appreciate your suggestion and we will work to improve these aspects for future guests. We are also sorry that you experienced delays in coffee service during your meeting at the restaurant. We will be sure to address this issue with our team to prevent it from happening again. We hope to have the opportunity to welcome you again and provide you with an even better experience on your next visit to Santiago. Kind regards, Camila Infante G Manager on Duty Pullman Santiago El Bosque

Very Comfortable stay

Customer review rating 4.5/5

Eddie T. Couples - Confirmed reviews ALL

Well managed and staff are helpful and friendly

Thank you Eddie for your comment and for choosing us for your stay. We are pleased to know that you enjoyed a comfortable stay and that our team was friendly and helpful. We appreciate your valuable feedback and will continue to strive to improve. We hope to welcome you again in the near future. Kind regards, Camila Infante G Manager on Duty Pullman Santiago El Bosque

Decent stay

Customer review rating 4.0/5

Zhanlin S. Business - Confirmed reviews ALL

The hotel was nice and staffs are all very welcoming and helpful I got an upgrade to a suite which worked greatly for my purpose since I got a nice working space The lunch and dinner menus were great, I especially enjoyed the desserts The breakfast however lacks some variation, it is kind of boring to have (almost) the same breakfast for 10 days

Dear Zhanlin, Thank you very much for your review and for the rating! We are pleased to know that you enjoyed your stay, especially the attentive service of our staff, the upgrade to a suite and the quality of our lunch and dinner menus. We are sorry that the breakfast did not meet your expectations due to the lack of variation. We appreciate your suggestion and will work on diversifying our breakfast options to provide a better experience for our long-term guests. We take note of your comment about Wi-Fi speed and we will look to improve this aspect to offer a faster and more stable connection. We appreciate your recognition of our team, especially the restaurant member who helped you. We strive to provide personalized service and we are glad you valued it. We hope to have the opportunity to welcome you again and provide you with an even better experience. Kind regards, Camila Infante G Manager on Duty Pullman Santiago El Bosque

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Other web-users rate our hotel

  • 590 reviews 9.7/10 Location
  • 713 reviews 7.8/10 Room
  • 752 reviews 8.4/10 Service
  • 24 reviews 5.6/10 WiFi
  • 536 reviews 8.5/10 Breakfast
  • 379 reviews 7.7/10 Comfort
  • 236 reviews 7.5/10 Cleanliness
  • 186 reviews 8.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.