Pullman Santiago El Bosque 5 stars

Customer review rating (ALL Rating) 4.6/5 971 reviews

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Roger De Flor 2770 Las Condes, 7550000 SANTIAGO, Chile

Description

Hotel extras

  • Accessibility for people with reduced mobility

  • Transfer to ski resorts

  • Tourist information screen

  • Event space for up to 160 people

  • Easy access to Apoquindo Avenue

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Pullman Santiago El Bosque

Roger De Flor 2770 Las Condes
7550000 SANTIAGO
Chile

GPS:-33.416724, -70.601263

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Lila

LILA, hotel bar and restaurant, has a large terrace with retractable roof, available all year, spacious and cozy spaces. Its brand is cosmopolitan, environmentally aware and of choosing the best products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  971 reviews

TripAdvisor Rating  4.3/5  3,594 reviews

Certificate of excellence 2024

Good stay with some faults

Customer review rating 3.5/5

Ted Couples - Confirmed reviews ALL

Great size rooms

Customer review rating 4.5/5

Paul C. Couples - Confirmed reviews ALL

Well located

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Poor communication skills

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Dear Arathi, We sincerely thank you for taking the time to share your experience at our hotel. We are deeply sorry that your stay did not meet your expectations and we apologize for the inconvenience you experienced. We understand your frustration with front desk staff communication, confusion with rooms, lack of towels, and policy of additional charges for in-room amenities. We greatly value your comments and we will take them into account to improve our services. We are pleased to know that you enjoyed the service and friendliness of the restaurant staff and managers. We recognize that communication and customer service are critical to a pleasant stay, and we will work hard to improve in these areas. We hope to have the opportunity to welcome you back to our hotel and provide you with a much more satisfactory experience. Sincerely, Camila Infante G Manager on Duty Pullman Santiago El Bosque

Good location, friendly service.

Customer review rating 4.0/5

Aj Couples - Confirmed reviews ALL

Dear Austin, We sincerely thank you for taking the time to share your experience at our hotel. We are pleased to know that you enjoyed the location and friendly service, as well as the comfort and cleanliness of your room. We greatly value your loyalty as a Limitless member of ALL – Accor Live Limitless. We deeply regret that your membership was not mentioned during your stay and that you were not offered a room upgrade, subject to availability. We apologize for this oversight. We take note of your comments regarding the bartender and the gym and pool facilities. We will work to improve these aspects and ensure a more satisfactory experience for our guests. We are pleased to know that you enjoyed the welcome drink and amenity, as well as our sustainability initiatives. We hope to have the opportunity to welcome you back to our hotel and provide you with an even more exceptional experience, fully recognizing your Limitless member status. Sincerely, Camila Infante G Manager on Duty Pullman Santiago El Bosque

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Other web-users rate our hotel

  • 580 reviews 9.8/10 Location
  • 629 reviews 7.8/10 Room
  • 661 reviews 8.5/10 Service
  • 20 reviews 5.9/10 WiFi
  • 448 reviews 8.6/10 Breakfast
  • 324 reviews 8/10 Comfort
  • 216 reviews 7.1/10 Cleanliness
  • 144 reviews 8.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.