Pullman Santiago El Bosque 5 stars

Customer review rating (ALL Rating) 4.6/5 1,315 reviews

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Pullman Santiago El Bosque - Image 1
Pullman Santiago El Bosque - Image 2
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Pullman Santiago El Bosque - Image 4
Roger De Flor 2770 Las Condes, 7550000 SANTIAGO, Chile

Description

Hotel extras

  • Accessibility for people with reduced mobility

  • Transfer to ski resorts

  • Tourist information screen

  • Event space for up to 160 people

  • Easy access to Apoquindo Avenue

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

SUPERIOR ROOM with 2 Queen Size beds

Photo out of - SUPERIOR ROOM with 2 Queen Size beds

Perfect for a family trip, this 32m² room has sound insulation, two queen beds, WIFI access, flat-screen TV, air conditioning, desk, safe and minibar.

  • Views:

    City View

Max. number of persons
4
Area
From 32 m² / 344 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 4 pers. max
  • 32 m² / 344 sq ft
  • Bedding 2 x Queen size bed(s)
  • Views: City View
  • Accessible room
See availabilities

Deluxe room with 1 King-size bed on the top floor with beautiful views, air conditioning and heating, Smart TV, free WIFI, desk and minibar.

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Deluxe room with 2 queen-size beds on an upper floor, perfect for trips with your children. With 2 comfortable beds, beautiful views, minibar, safe, smart TV and free WIFI access.

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Suite

Executive Suite

Photo out of - Executive Suite

59 m2 space designed for you to enjoy a comfortable King bed, ideal for business trips. Rooms with city view, Smart TV, free WIFI, safe and minibar.

Max. number of persons
3
Area
From 59 m² / 635 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Suite

Presidential Suite

Photo out of - Presidential Suite

Modern 95 m2 room with King-size bed, living and dining room and beautiful views of the city from the 17th floor. Spaces designed to enjoyed for long stays for business or family tourism.

  • Views:

    Mountain view

Max. number of persons
3
Area
From 95 m² / 1022 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Hotel location

Pullman Santiago El Bosque

Roger De Flor 2770 Las Condes
7550000 SANTIAGO
Chile

GPS:-33.416724, -70.601263

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 234 rooms
  • 2 rooms for people with reduced mobility
  • 234 non-smoking rooms
  • 18 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Concierge

  • Concierge

Currency exchange

  • Currency exchange

Pets

Pets allowed

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

One Meeting room

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Well-being

Piscina

  • Outside
  • On site

Gym

  • On site
  • On site

Underground parking

Parking information

  • On site

Lila

Photo out of - Lila

LILA, hotel bar and restaurant, has a large terrace with retractable roof, available all year, spacious and cozy spaces. Its brand is cosmopolitan, environmentally aware and of choosing the best products.

Cooking style
Gourmet
Accessibility
Accessible service
7550000 Santiago, Chile
Telephone +56 2 2947 3600

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card
  • Luncheon voucher

LILA, hotel bar and restaurant, has a large terrace with retractable roof, available all year, spacious and cozy spaces. Its brand is cosmopolitan, environmentally aware and of choosing the best products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,315 reviews

Customer review rating 5.0/5

Victoria F. Solo - Confirmed reviews ALL

Dear Victoria, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tamara Solari CX Manager

Customer review rating 5.0/5

Jason B. Business - Confirmed reviews ALL

Dear Jason, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tamara Solari CX Manager

Customer review rating 5.0/5

Viraj L. Friends - Confirmed reviews ALL

Dear Viraj, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tamara Solari CX Manager

Customer review rating 4.5/5

Patrick B. Couples - Confirmed reviews ALL

Dear Patrick, Thank you very much for sharing your comments about your experience at our hotel! We are delighted to know that you enjoyed your stay, especially our location, the attention provided by our team, the breakfast, and the wonderful views from your room. We also greatly appreciate your feedback regarding the bathroom lighting and safety in the shower. We will share your comments with the relevant departments so they can be reviewed and considered as part of our ongoing improvement efforts. We hope to have the pleasure of welcoming you back to Pullman El Bosque and providing you with an even better experience. Kind regards, Tamara Solari CX Manager

Customer review rating 5.0/5

Daniella M. Friends - Confirmed reviews ALL

Dear Daniella, We would like to sincerely thank you for taking the time to complete our online questionnaire and share your experience during your recent stay at Pullman El Bosque. From the moment we received your message and learned about what had happened, we wanted to provide you with a different experience — one that was much more personal, attentive, and accompanied by those little details that truly make a difference. It fills us with great joy to know that we were able to meet your expectations and, most importantly, that you felt welcomed and cared for by our team. Knowing that we could bring you a little peace of mind and make your stay a more pleasant experience means a great deal to us. We will, of course, share your kind words with the entire Pullman El Bosque team. Please rest assured that your compliments will be a wonderful motivation for everyone and a beautiful recognition of the care and dedication we put into our work every day. Once again, thank you very much for allowing us to look after you and for placing your trust in us. We sincerely hope to have the pleasure of welcoming you back and making you feel at home once again. Sincerely, Tamara Solari CX Manager

Dear Victoria, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tamara Solari CX Manager

Customer review rating 5.0/5

Jason B. Business - Confirmed reviews ALL

From the moment we checked in, we were treated like friends! Thomas at the desk and Freddy in the bar made us feel very welcome. The entire hotel is charming and extremely clean. I won’t stay anywhere else in Santiago now that I’ve been to the Pullman!

Dear Jason, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tamara Solari CX Manager

Customer review rating 5.0/5

Viraj L. Friends - Confirmed reviews ALL

Very happy with reception staff. And Lila restaurant staff

Dear Viraj, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tamara Solari CX Manager

Customer review rating 4.5/5

Patrick B. Couples - Confirmed reviews ALL

First time visit to Santiago. The hotel is located in a nice area of the city that seemed fairly safe. Located near a number of attractions (Costanera tower, Cerro San Christobal). One block to Tobalaba Metro. The bed was comfortable. Breakfast buffet with omlets made to order was very welcome. The staff in the restaurant was friendly and helpful. Excellent service. The views from our room were amazing (we were on the 16th floor). Two bad points - More light is needed in the very dark bathroom, especially the shower. A bathmat is needed in the shower as it can be slippery.

Dear Patrick, Thank you very much for sharing your comments about your experience at our hotel! We are delighted to know that you enjoyed your stay, especially our location, the attention provided by our team, the breakfast, and the wonderful views from your room. We also greatly appreciate your feedback regarding the bathroom lighting and safety in the shower. We will share your comments with the relevant departments so they can be reviewed and considered as part of our ongoing improvement efforts. We hope to have the pleasure of welcoming you back to Pullman El Bosque and providing you with an even better experience. Kind regards, Tamara Solari CX Manager

Customer review rating 5.0/5

Daniella M. Friends - Confirmed reviews ALL

We had narrowly escaped the hotel fire at Nevados de Chillan. I advised the team prior to booking in as we needed whatever toiletries they had. The team kindly also purchased me a brush and water bottle and took care of us with kindness and consideration. It helped with the trauma and we could relax a little. Checking was smooth and helpful with Thomas. Freddie at the bar for our Accor free drink was engaging amd makes great drinks a coctails/moctails. Hector the concierge was attentive and informative. The waiters at breakfast and dinner were charming and efficient. Jason and Carol at checkout were helpful. Tamara the Supervisor went out of her way to help and look after us. Restaurant has reasonable tasty dishes. The Salmon plate great value. The Hotel is close by to the tallest building in South America and its mall. There is even a better Mall across the road with character and interesting speciality shops and food court.

Dear Daniella, We would like to sincerely thank you for taking the time to complete our online questionnaire and share your experience during your recent stay at Pullman El Bosque. From the moment we received your message and learned about what had happened, we wanted to provide you with a different experience — one that was much more personal, attentive, and accompanied by those little details that truly make a difference. It fills us with great joy to know that we were able to meet your expectations and, most importantly, that you felt welcomed and cared for by our team. Knowing that we could bring you a little peace of mind and make your stay a more pleasant experience means a great deal to us. We will, of course, share your kind words with the entire Pullman El Bosque team. Please rest assured that your compliments will be a wonderful motivation for everyone and a beautiful recognition of the care and dedication we put into our work every day. Once again, thank you very much for allowing us to look after you and for placing your trust in us. We sincerely hope to have the pleasure of welcoming you back and making you feel at home once again. Sincerely, Tamara Solari CX Manager

Customer review rating 4.0/5

Henrique O. Business - Confirmed reviews ALL

Local transit is very packed in peak hours, but subway is very closed. Great location, good variety of restaurants, shopping mall. Hotel staff is very kind, breakfast is good (could be a bit cheaper). Cleanly of rooms is good, bed is comfortable, free water in each floor, Nespresso machine in the room with courtesy capsules. Only point to improve is the organization of reservation I´ve done. I did a reservation including breakfast but they charged the first days. After many complains and escalating to the travel agent, they double checked and corrected the reservation (include the breakfast).

Dear Henrique, We greatly appreciate your e-mail response with your feedback about your experience during your recent stay at our Hotel. Our guests’ comments are very important to us. When positive, we feel rewarded in our efforts: we grow and gain confidence through positive reinforcement. When something goes wrong, our guests’ honest feedback helps us promptly correct any deviation in our service standards. Again, thank you very much. Sincerely, Tamara Solari CX Manage

Customer review rating 5.0/5

Fernando F. Business - Confirmed reviews ALL

I love the hotel

Dear Fernando, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tamara Solari CX Manager

Customer review rating 1.5/5

Judith R. Families - Confirmed reviews ALL

Your staff member charged me tax because I lost the tiny little receipt for my Visa. She could of used the stamp in my passport. I stayed at 3 other well known named hotels and none of them charged me tax. They all accepted my stamp on passport. In addition, I asked if I could change to a larger room and she told me that my rate/room was not eligible for an upgrade. The next employee said "of course" you can get a bigger room. Because I used the term "upgrade" instead of "upsell" she said no. I think it was appearant that I was willing to pay for the difference. Also when I asked her if there was a device to make TV's smart she said "no" immediately. The next employee handed me a Roku device which worked out perfectly. I expect a credit for the tax I paid when it wasn't necessary, please advise my steps for getting this refund.

Dear Judith, We greatly appreciate your e-mail response with your feedback about your experience during your recent stay at our Hotel. Our guests’ comments are very important to us. When positive, we feel rewarded in our efforts: we grow and gain confidence through positive reinforcement. When something goes wrong, our guests’ honest feedback helps us promptly correct any deviation in our service standards. We sincerely apologize for what happened during your stay and understand the inconvenience this situation may have caused. However, when we do not have the corresponding immigration document (PDI/Tourist Card), we are required to charge the applicable VAT (IVA), in accordance with current regulations. If you wish, I would be happy to send you the link to request a duplicate of your Tourist Card. Once we receive this document, we will be able to process the corresponding VAT refund. I will send this information to your email address. Again, thank you very much. Sincerely, Tamara Solari CX Manager

Customer review rating 5.0/5

Daniel F. Business - Confirmed reviews ALL

Very well located, staff always helpful

Dear Daniel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tamara Solari CX Manager

Customer review rating 5.0/5

Steven M. Couples - Confirmed reviews ALL

The location makes this hotel worthy of your consideration. It's situated beside the new Mercado Urbano Tobalaba (MUT) which is becoming a really popular place to visit for shopping and dining. It's also right beside the Tobalaba metro station which can take you directly to many of the important places in the city. The hotel itself is well designed, rooms are comfortable, the breakfast is great, restaurant options are good and the team is really good.

Dear Steven, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tamara Solari CX Manager

Customer review rating 4.5/5

John N. Families - Confirmed reviews ALL

We only had a brief stay of 2 nights but they hotel was in a fantastic location and the staff were all very helpful

Dear John, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tamara Solari, CX Manager

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Comfortable place goes beyond the place itself but the whole experience with the staff, restaurant, location and services. The Pullman El Bosque is the right place to be in Santiago.

Dear Ricardo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tamara Solari CX Manager

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Very unhelpful at check in after a very long trip from the UK. Also one coffee pod per visit was pointed out to me strongly. I stayed an extra night but the card linked to my room for extras was not carried over so I had N embarrassing incident in the restaurant. Not a good business hotel at weekends, lots of families (nice but noisy).

Dear Geraint, We greatly appreciate your e-mail response with your feedback about your experience during your recent stay at our Hotel. Our guests’ comments are very important to us. When positive, we feel rewarded in our efforts: we grow and gain confidence through positive reinforcement. When something goes wrong, our guests’ honest feedback helps us promptly correct any deviation in our service standards. We sincerely apologize for what happened during your stay. We will share your feedback with the relevant departments to ensure that situations like this do not happen again, and we will reinforce with our teams the importance of maintaining clear, courteous, and effective communication with our guests. We would greatly appreciate the opportunity to welcome you again, and please rest assured that we will do everything possible to ensure you have an excellent experience at our hotel, one that many of our guests have already had the pleasure of enjoying. Please feel free to contact me at ta… Again, thank you very much. Sincerely, Tamara Solari CX Manager

Customer review rating 5.0/5

Henry M. Couples - Confirmed reviews ALL

Beautiful hotel, yummy breakfast and services were excellent. highly recommended.

Dear Henry, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Pullman El Bosque Team

Customer review rating 5.0/5

Andrea P. Families - Confirmed reviews ALL

Is my first time in this hotel and i loved it. Located in the best neighborhood of Santiago, in front if the MUT (new urban market of Tobalaba). The room was spacious, super clean, the bed super comfortable, and kids below 12 years old do not pay accommodation nor breakfast (while they use no extra room of course). They have complimentary parking (spacious too, not like other extremely small city parkings), tap water, coffee and tea in the room. El Bosque/tobalaba is a safe location to explore other places in Santiago. Is a family oriented hotel. The breakfast was crowded with families but for us (family of 3) was just fine. Breakfast could have a bit more variety.

Dear Andrea We greatly appreciate your e-mail response with your feedback about your experience during your recent stay at Pullman El Bosque. Our guests’ comments are very important to us. When positive, we feel rewarded in our efforts: we grow and gain confidence through positive reinforcement. When something goes wrong, our guests’ honest feedback helps us promptly correct any deviation in our service standards. Again, thank you very much. Sincerely, Pullman El Bosque Team

Customer review rating 4.5/5

Fernando F. Business - Confirmed reviews ALL

Great

Dear Fernando, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Pullman El Bosque Team

Customer review rating 5.0/5

Margaret D. Solo - Confirmed reviews ALL

Fantastic, breakfast was amazing, personnel went out of their way to be helpful.

Dear Margaret, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pullman El Bosque Team

Customer review rating 5.0/5

Julia G. Families - Confirmed reviews ALL

Staff was courteous. Rooms and shared spaces were clean. Breakfast was robust to start a hectic day. Happy to recommend.

Dear Julia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pullman El Bosque Team

Customer review rating 5.0/5

Matthias B. Business - Confirmed reviews ALL

friendly and very helpful employes, nice and spacious room, good breakfast, good roomservice and restaurant.

Dear Matthias, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pullman El Bosque Team

Customer review rating 4.0/5

Carlos E. E. A. Business - Confirmed reviews ALL

It was a very well placed hotel with a friendly staff.

Estimado Carlos, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Pullman El Bosque

Other web-users rate our hotel

  • 766 reviews 9.8/10 Location
  • 706 reviews 7.9/10 Room
  • 1,100 reviews 9/10 Service
  • 14 reviews 7.1/10 WiFi
  • 445 reviews 8.6/10 Breakfast
  • 360 reviews 8/10 Comfort
  • 297 reviews 8.3/10 Food
  • 235 reviews 7.6/10 Cleanliness

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