Pullman Santiago El Bosque 5 stars

Dear Michael C, Thank you so much for sharing your experience at Pullman El Bosque. We are delighted to hear that you found our customer service excellent across our concierge, breakfast buffet, cleaners, and bellhop teams. It's also great to know that you appreciated our convenient location with easy access to the metro, MUT, and Costanera Tower. We sincerely regret to hear that the swimming pool was a disappointment due to being unheated and essentially unusable. We understand how this could impact your stay, especially as the weather in Las Condes can sometimes be cooler. We appreciate this valuable feedback and will certainly take it into consideration as we look for ways to improve our guest experience. We hope to have the pleasure of welcoming you back to Pullman El Bosque in the future and providing you with an even more enjoyable stay.  

Dear LLB003, Thank you for taking the time to share your experience with us. We're pleased to hear that you found our hotel nice and comfortable, and appreciated our central location with its easy walk to the Sky Centre. It's also great to know that you enjoyed our breakfast selection and found our staff helpful and responsive.   We appreciate your feedback regarding the in-room tea/coffee making facilities. We understand that this amenity can add to the comfort and convenience of a stay, and we will certainly take your suggestion into consideration as we look for ways to enhance our guest experience. We hope to have the pleasure of welcoming you back to our hotel in the future.  

Dear Whitsmith, Thank you so much for taking the time to share your positive experience during the third leg of your group travel. We are thrilled to hear that you found our hotel beautiful and our staff extremely friendly. We are delighted that you enjoyed your spacious room and the bathroom with its nice shower and tub. It's also great to know that you appreciated our included breakfast and the option to request custom-made items. We are proud of our hotel's fantastic location, with the convenience of a large shopping and eating mall directly across the street and another shopping mall just down the street. We hope the rest of your group travel is just as enjoyable, and we would be delighted to welcome you back to our hotel in the future.

Dear Droopa, Thank you so much for taking the time to share your positive experience at the Pullman! We are delighted to hear that you appreciated our convenient location, with its easy walking distance to key attractions like the tower and skyway, and the added benefit of the shopping centre across the road. We are also pleased that you found our breakfast reasonable with plenty of options, and that our reception staff were helpful in providing you with good advice. It's fantastic to know that you enjoyed lunch in our restaurant and that you consider our truffle butter rib eye to be the best steak you've ever had. Your recommendation is highly valued and we will be sure to pass on your compliments to our culinary team. We hope to welcome you back to the Pullman again in the future.

Dear Guest, Thank you so much for your wonderful review! We are delighted to hear that you found our hotel to be a lovely and convenient place to stay, and that you appreciated our convenient location, clean and comfortable rooms, and nice breakfast. We are especially pleased that you highlighted the friendly and helpful service of our staff, and in particular, barman Caleb Palacios. We will be sure to pass on your kind words to him, and commend him for his delicious Pisco Sours and his professional and friendly demeanor. We truly appreciate your recommendation and are thrilled that this was your second stay with us. We look forward to welcoming you back again in the future!