Pullman Santiago El Bosque 5 stars

Customer review rating (ALL Rating) 4.6/5 1,037 reviews

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Description

Hotel extras

  • Accessibility for people with reduced mobility

  • Transfer to ski resorts

  • Tourist information screen

  • Event space for up to 160 people

  • Easy access to Apoquindo Avenue

Our accommodation(s)

Hotel location

Pullman Santiago El Bosque

Roger De Flor 2770 Las Condes
7550000 SANTIAGO
Chile

GPS:-33.416724, -70.601263

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Lila

LILA, hotel bar and restaurant, has a large terrace with retractable roof, available all year, spacious and cozy spaces. Its brand is cosmopolitan, environmentally aware and of choosing the best products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,037 reviews

TripAdvisor Rating  4.5/5  3,581 reviews

Certificate of excellence 2024

Customer review rating 4.0/5

Fred B. Couples - Confirmed reviews ALL

Outstanding check-in and status recognition. Unfortunately, despite being a Diamond member and 10-night stay, that recognition did not extend to the bar or breakfast. One level upgrade to match my booking the following week. Staff professional and courteous. English language proficiency was good, but some room for improvement.

Dear Fred, Thank you very much for taking the time to give us your appreciation of our services. We take your comments as real opportunities for improvements, and we hope to be able to solve them before you check out. I look forward to your comments or requests. Camila Infante G Manager on Duty Pullman Santiago El Bosque

Everyone was wonderful

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

The room was perfect. The food was wonderful. The staff was friendly, welcoming, and answered all of my questions. You could not have done a better job.

Dear Mary, We are very happy to receive your kind words! It is wonderful to know that you had such a complete experience, from the comfort of your room to the quality of our food and, above all, the warmth of our team. We strive every day to provide impeccable and personalized service, and comments like yours motivate us to continue down that path. We look forward to welcoming you again so you can enjoy another memorable stay. Thank you for recommending us! Cordially, Camila Infante G Manager on Duty Pullman Santiago El Bosque

Great location, wonderful service

Customer review rating 5.0/5

Bernardo B. Families - Confirmed reviews ALL

Hotel is well located, whiting walking distance of great business area

Thank you very much Bernardo for sharing your excellent review! We are glad to know that you enjoyed our convenient location and that our team contributed to making your stay memorable. We appreciate your feedback on the cleanliness and comfort of our rooms, as well as the sustainable initiatives we offer. We hope to welcome you again in the future and offer you another memorable experience in Santiago. Kind regards, Camila Infante G Manager on Duty Pullman Santiago El Bosque

Excellent

Customer review rating 5.0/5

Hugo M. Couples - Confirmed reviews ALL

I stayed for 10 days and did not have any issues, the views from my room where great, the staff was very friendly, the food was good and the rooms were comfortable and clean.

Dear Hugo, Thank you so much for your excellent review and for choosing to stay with us. We're delighted to hear that you enjoyed the fantastic views from your room, found the staff friendly, and appreciated the comfort and cleanliness of the rooms. It's great to know that you also enjoyed our food and that your entire experience, from check-in to check-out, was smooth and enjoyable. We hope to welcome you back on your next visit. Best regards, Camila Infante G Manager on Duty Pullman Santiago El Bosque

Friendly helpful staff, clean room and free parking

Customer review rating 5.0/5

Sam H. Solo - Confirmed reviews ALL

My experience at the Pullman is always perfect.

Thank you Sam for sharing your excellent experience with us. We are glad to know that you always enjoy your stay at the Pullman and that the team, especially Ignacio, Carol and Roger, helped make you feel well taken care of. We are pleased that they recognized you by name and that the reservation process was efficient. We are pleased that you found everything in perfect condition during your stay, and we appreciate your recognition of the cleanliness and attention of the staff. We hope to continue providing you with the same quality of service on your future visits. We hope to see you soon! Camila Infante G Manager on Duty Pullman Santiago El Bosque

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Other web-users rate our hotel

  • 578 reviews 9.8/10 Location
  • 659 reviews 8/10 Room
  • 698 reviews 8.5/10 Service
  • 23 reviews 6.8/10 WiFi
  • 474 reviews 8.4/10 Breakfast
  • 351 reviews 8.1/10 Comfort
  • 229 reviews 7.2/10 Cleanliness
  • 160 reviews 8.9/10 Vibe

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