Pullman Santiago El Bosque

Customer review rating (ALL Rating) 4.5/5 1,195 reviews

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ALLSAFE approved hotel

Hotel extras

  • Accessibility for people with reduced mobility

  • Transfer to ski resorts

  • Tourist information screen

  • Event space for up to 160 people

  • Easy access to Apoquindo Avenue

Our accommodation(s)

Hotel location

Pullman Santiago El Bosque

Roger De Flor 2770 Las Condes
7550000 SANTIAGO

GPS:-33.416724, -70.601263

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,195 reviews

TripAdvisor Rating  4.5/5  3,553 reviews

Certificate of excellence 2023

Great location and room, Excellent Check In and Check Out!

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Look forward to getting back there tomorrow!

Dear Vanessa, good afternoon! Thank you very much for your comments! It Has been a pleasure to having you with us and we hope that you come back soon. Have a wonderful day! Carolina Rodríguez G. Front office Manager

Hotel maravilhoso.

Customer review rating 5.0/5

Camilo P. V. Business - Confirmed reviews ALL


All right "only miss" gym treadmill.

Customer review rating 4.0/5

Gabriel Business - Confirmed reviews ALL

Unfortunately, the treadmill failed at km number 2 and could not been solved within 40 minutes (I moved to the eliptic and bike that could function without electricity). Hope it has been already repaired.

Estimado Gabriel, Muchas gracias por la reseña que nos otorga, y sin duda por sus comentarios acerca nuestros servicios. Nos encanta recibir feedback, eso nos ayuda a mejorar. Veremos con el departamento de Mantención qué pasa con las máquinas que usted menciona del gimnasio. Cordialmente Camila Infante Gerente en Turno Pullman Santiago El Bosque

Everything is Wonderful

Customer review rating 5.0/5

Pedro I. M. N. M. Couples - Confirmed reviews ALL

I've stayed on the 16th floor with a view of Sky Costañera. The staff is well-trained, well-dressed, well everything, fluent in Spanish, English, Portuguese and others. The room is impeccable, the cleaning is spot on... There is not one flaw with this hotel, not even location.

Prezado Pedro, Agradecemos muito pela avaliação que você nos escreveu e certamente pela boa pontuação que você nos deu. Trabalhamos com amor para proporcionar uma experiência agradável aos nossos hóspedes. Aguardamos sua preferência no futuro!! Camila Infante Gerente de turnos Pullman Santiago El Bosque

Terrible customer service

TripAdvisor rating 2.0/5

Trip52200666901 TripAdvisor review

Very mediocre breakfast buffet; basic à la carte dinner in the only restaurant the hotel offers, but still some items from the menu were missing; the hotel staff messed up a simple thing as a “wake-up call”: my whole team was supposed to get a wake-up call at the same time, but each of us was waken up at a different time. The only good thing I have to tell about this hotel is its location, nothing more.

Dear Trip52200666901, Very grateful for the time to leave a review on this survey, it is very important to us and our future guests your feedback. We love to receive feedback, that helps us improve. That is why I ask you if you can give us more background of the situations that did not seem good to you or we can improve. Please write to me at hb461-dm@accor.com. Cordially Camila Infante Manager on Duty Pullman Santiago El Bosque

In partnership with TripAdvisor

Other web-users rate our hotel

  • 556 reviews 9.8/10 Location
  • 761 reviews 7.7/10 Room
  • 883 reviews 8.3/10 Service
  • 30 reviews 6.7/10 WiFi
  • 559 reviews 8.6/10 Breakfast
  • 382 reviews 7.5/10 Comfort
  • 265 reviews 6.6/10 Cleanliness
  • 240 reviews 7.9/10 Amenities

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