Novotel Santiago Providencia

Customer review rating (ALL Rating) 4.6/5 2,200 reviews

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ALLSAFE approved hotel

Hotel extras

  • Children aged up to 16 with parents stay free when sharing the same room.

  • Pet-friendly hotel with additional charge

  • Enjoy a wine list and time to relax in the heated pool all year round.

  • The restaurant and bar offer a meeting space

  • Public transportation links for easy access to the airport

Our accommodation(s)

Hotel location

Novotel Santiago Providencia

Avenida Holanda, 222, Providencia
7510084 SANTIAGO

GPS:-33.421231, -70.60316

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Feel free to choose where to eat: restaurant, terrace, bar or 24-hour room service. Modernity and functionality, every day of the year with regional and international dishes. 12-hour service. Up to 11 pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,200 reviews

TripAdvisor Rating  4.5/5  294 reviews

Certificate of excellence 2023

Great location in City

Customer review rating 5.0/5

David D. Solo - Confirmed reviews ALL

10 nights everyone was great!

Great experience, except for the internet

Customer review rating 4.5/5

Laure Business - Confirmed reviews ALL

Well located, clean and comfortable room, good beakfast, but the internet can be improved.

Good Location, very nice hotel

Customer review rating 2.5/5

Anonymous Friends - Confirmed reviews ALL

My overall stay was good and the hotel itself was enjoyable. If i have to fault, it would be that the hotel staff were not friendly at all. We only spoke English and if the staff did not understand us they ignored us completely. We were not told that key card was to be used for the lifts, we were not told that the key card can only be used for our floor and level 2. We had a friend who was travelling with us who was put on another floor, and we could not go to her room or her to ours, so we had to meet at Level 2 or reception at all times which was frustrating especially as we were passing food to each other. We arrived very late at night and there was no room service. We were told there is room service but when we rang the extension the person on the other end hung up on us because they couldn't understand us. Would I use or recommend this hotel again? No.

Well located and has all the necessary

Customer review rating 4.5/5

Luis V. Business - Confirmed reviews ALL

The location es excellent, near the metro, quiet and surrounded by very nice restaurants. You also have a mall to a walking distance. It is ideal to rest, since there is no noise outside. Everything is clean.

Well located

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL


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Other web-users rate our hotel

  • 962 reviews 9.7/10 Location
  • 1,090 reviews 8.1/10 Room
  • 1,274 reviews 8.2/10 Service
  • 43 reviews 6.6/10 WiFi
  • 669 reviews 8/10 Breakfast
  • 509 reviews 7.9/10 Comfort
  • 433 reviews 8.2/10 Cleanliness
  • 343 reviews 8.7/10 Amenities

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