Novotel Santiago Providencia Hotel

It's was really nice, very comfortable room and they also have a bed for our dog, nice touch.

A very good stay, comfortable room, excelent breakfast and diligent personell

Nice dinner, comfortable rooms and great room service

Excelente carta alimentos

I loved the decorating style, pretty minimalist. I was really sad when I discovered that many of the services were closed, except for the gym.

Nice location and good customer service

Satisfactoria, agradable

Stayed 3 nights. The hotel was an easy walk to the Costanera Centre and to the Underground station. The staff were extremely helpful and made our stay (as non-speaking Spanish guests) more enjoyable by giving up advice and information and generally making our trip in Santiago much easier Room and facilities were good and breakfast had plenty of choices. Recommend the Turistek tour to Valparaiso.

Stayed here for 4 nights, and loved its position. Lots of reaturants and cafes right on the doorstep and only a 6 minute walk to the Costanera mall and Sky Costanerea. On the 5th floor of the mall you can find every type of restaurant or fast food outlet, then just outside the mall and round the corner is the stop for the TOURISTIK hop on hop off bus tour. The staff in the hotel were friendly, helpful and spoke great English. Our rooms were fine, clean and comfortable. I would definitely recommend this hotel as it is in a safe and convenient location, and good value for money.

Good option of hotel in Santiago, for business travel or with the family! Good price for the services offered. Location is very good, very kind and educated people, breakfast very good, with different types of juices, fruits, breads... swinging pool , gym great !

The property is relatively new and in a great location. The rooms are nicely appointed and with some nice views. Suites are spacious, if not massive. The service is great, staff members are genuinely happy to help. Would prefer more choice of fresh bread at breakfast. While the menu is not clear on gluten free options, once this requirement was explained to staff at the restaurant, they went above and beyond to help my travelling companion with this specific dietary issue.

Excellent new installations. Excellent services. Great staff. Nice location. If there is something to be improved is breakfast. I would certainly come back !!! Modern, comfortable, cosy hotel !!! It's on my list.

Good convenient location in a pleasant suburb. Great mountain view - at least until the tower be built next door is finished. Reception competency very poor, lacking knowledge of their own hotel system and resources. Chaos on the breakfast offerings - complementary breakfast offered in the hotel web-site doesn't exist. Staff seem unaware of the quick breakfast advertised inside the hotel itself !

Good location. Brand new hotel. Breakfast service might have been better. The should make sure that the food is constantly available. Waiter "stole" my coffee by the time I managed to get back to the table with food :)

Brand new the hotel and service were excellent. Positioned in a quiet part of Providencia it was easy to get around. Major shopping plaza 3 blocks away with cafes and bars closer. Hop On Hop Off Bus stops are close and you can get tickets from Plaza. Restaurant is moderate with a good but limited wine list.Hotel staff are excellent and we could not have asked for better service and help with transport arrangements. I would definitely stay there again. Only constructive criticism is that we were on the same floor as families with small children that were noisy. Perhaps families should be put on floors with other families.