Novotel Santiago Providencia

Customer review rating (ALL Rating) 4.6/5 2,368 reviews

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Description

Hotel extras

  • Children aged up to 16 with parents stay free when sharing the same room.

  • Pet-friendly hotel with additional charge

  • Enjoy a wine list and time to relax in the heated pool all year round.

  • The restaurant and bar offer a meeting space

  • Public transportation links for easy access to the airport

Our accommodation(s)

Hotel location

Novotel Santiago Providencia

Avenida Holanda, 222, Providencia
7510084 SANTIAGO
Chile

GPS:-33.421231, -70.60316

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL RESTAURANTE

Feel free to choose where to eat: restaurant, terrace, bar or 24-hour room service. Modernity and functionality, every day of the year with regional and international dishes. 12-hour service. Up to 11 pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,368 reviews

TripAdvisor Rating  4.5/5  346 reviews

Certificate of excellence 2024

Meh...

Customer review rating 2.5/5

Jeff E. Business - Confirmed reviews ALL

No rooms had facial tissues. Random housekeeping service regarding leaving hand and bath towels. Bar area restaurant advertised as pizza and burgers - pizza only available on day 1 of 6 day stay. Upstairs dining menu extremely limited in scope. Bar staff told several of our people (90+) that they could not purchase a bottle of water. The only bright spot of the week was their accomodation of final dinner. This should not be labeled as a Novotel "Resort" - the 3rd floor pool and patio area... miserable! One table with 4 chairs and 2 random other chairs.

Great hotel in a nice area

Customer review rating 5.0/5

Paul H. Solo - Confirmed reviews ALL

Great welcome (wine and cheese) and lovely location close to shops / restaurants.

Wonderful

TripAdvisor rating 5.0/5

marjalsgo Friends getaway - TripAdvisor review

Location in a very nice, decent, and convenient area. Supermarket right beside the hotel, a divine Indian restaurant a short block away. They gave me a suite and it was very functional. Staff very warm and nice and attentive esp front desk Cristina and solicitous housekeeping staff Mercy.

Great location staff were exceptional in their service

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Very clean rooms staff went out of their way to help with requests. Very attentive

Dear Adele Maria I., We very much appreciate your comments regarding your stay at the Novotel Santiago Providencia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Located close to everything I wanted to see

Customer review rating 5.0/5

Mark B. Business - Confirmed reviews ALL

Clean room, comfortable bed, good location. Good food. Nice people at the lobby desk.

Dear Mark Edward B., We very much appreciate your comments regarding your stay at the Novotel Santiago Providencia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 1,115 reviews 9.7/10 Location
  • 1,218 reviews 8.2/10 Room
  • 1,336 reviews 8.4/10 Service
  • 38 reviews 7.6/10 WiFi
  • 810 reviews 8.1/10 Breakfast
  • 594 reviews 7.9/10 Comfort
  • 499 reviews 8.3/10 Cleanliness
  • 368 reviews 8.6/10 Amenities

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