Novotel Santiago Providencia 4 stars

Customer review rating (ALL Rating) 4.5/5 2,524 reviews

Novotel Santiago Providencia - Image 1
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Description

Hotel extras

  • Children aged up to 16 with parents stay free when sharing the same room.

  • Pet-friendly hotel with additional charge

  • Enjoy a wine list and time to relax in the heated pool all year round.

  • The restaurant and bar offer a meeting space

  • Public transportation links for easy access to the airport

Our accommodation(s)

Hotel location

Novotel Santiago Providencia

Avenida Holanda, 222, Providencia
7510084 SANTIAGO
Chile

GPS:-33.421231, -70.60316

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL RESTAURANTE

Feel free to choose where to eat: restaurant, terrace, bar or 24-hour room service. Modernity and functionality, every day of the year with regional and international dishes. 12-hour service. Up to 11 pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,524 reviews

TripAdvisor Rating  4.5/5  567 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Morgan R. K. Couples - Confirmed reviews ALL

The hotel is nice and in a good neighborhood. Front desk staff was helpful, and watched our bags after check out and before we left for the airport. Room was nice and had a nice view. The couple of negatives were the room fridge was sitting there with the wrong plug for the wall so we couldn’t use it. Not a big deal, but we tend to buy snacks and wine for the room. It was nice to have a bar inside the hotel, but the bar staff were fairly inattentive. Other than that, it was over all a good stay.

Dear Morgan R. K., Thank you for taking the time to share your experience at Novotel Santiago Providencia. We are pleased to hear that you enjoyed our location, found our staff helpful, and appreciated the view from your room. It is always gratifying to know that our guests have a pleasant stay overall. We acknowledge your feedback regarding the room fridge and the attentiveness of our bar staff. Your comments are invaluable and will be shared with our team to ensure that we continuously improve our services. We strive to provide a seamless experience for our guests, and your insights help us achieve that goal. Thank you once again for your feedback. We hope to welcome you back in the future. Best regards, Novotel Santiago Providencia

Customer review rating 5.0/5

Jorge A. D. C. Business - Confirmed reviews ALL

Excelente experiencia...recomendable 100%

Estimado Jorge A. D. C., Agradecemos sinceramente sus amables comentarios sobre su experiencia en nuestro hotel. Nos alegra saber que tuvo una estancia agradable y que nos recomienda. Esperamos darle la bienvenida nuevamente en el futuro. Atentamente, Novotel Santiago Providencia

Customer review rating 4.0/5

Jefferson P. D. S. Couples - Confirmed reviews ALL

Great location, amazing breakfast, friendly staff.

Dear Mr. P. d. S., Thank you for your kind words regarding our location, breakfast offerings, and staff service. We are thrilled to hear that you had a positive experience during your stay with us. Best regards, Novotel Santiago Providencia

Great stay in Providencia

TripAdvisor rating 5.0/5

Tobias R TripAdvisor review

Novotel Santiago is a very nice hotel in Providencia. Its vicinity to metro station Tobalaba makes it ideal to explore Santiago. The hotel offers a small pool and spa area, fitness room, and has a good restaurant and bar. Breakfast is very good, and the hotel offers great evening events from time to time. All the hotel staff is super friendly, especially Margot from housekeeping, Camila, Fernanda, Cristina and Ale at the reception, Vania and Patricia from the events team, and Camila, Oskar, Esteban together with the whole bar team! I always enjoy staying here and it will definitely not have been the last time!

Customer review rating 5.0/5

Beatriz G. T. M. Solo - Confirmed reviews ALL

Great location, nice facilities

Dear Beatriz G. T. M., Thank you for your kind words regarding our location and facilities. We are delighted to hear that you had a pleasant experience during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Novotel Santiago Providencia

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Other web-users rate our hotel

  • 1,143 reviews 9.7/10 Location
  • 1,229 reviews 8.1/10 Room
  • 1,553 reviews 8.4/10 Service
  • 21 reviews 7.3/10 WiFi
  • 859 reviews 8.1/10 Breakfast
  • 557 reviews 8.2/10 Comfort
  • 508 reviews 7.9/10 Cleanliness
  • 393 reviews 8/10 Amenities

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