Novotel Santiago Providencia 4 stars

Customer review rating (ALL Rating) 4.5/5 2,546 reviews

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Novotel Santiago Providencia - Image 1
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Avenida Holanda, 222, Providencia, 7510084 SANTIAGO, Chile

Description

Hotel extras

  • Children aged up to 16 with parents stay free when sharing the same room.

  • Pet-friendly hotel with additional charge

  • Enjoy a wine list and time to relax in the heated pool all year round.

  • The restaurant and bar offer a meeting space

  • Public transportation links for easy access to the airport

Our accommodation(s)

Hotel location

Novotel Santiago Providencia

Avenida Holanda, 222, Providencia
7510084 SANTIAGO
Chile

GPS:-33.421231, -70.60316

Telephone
Fax +56 2 2606 2222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL RESTAURANTE

Feel free to choose where to eat: restaurant, terrace, bar or 24-hour room service. Modernity and functionality, every day of the year with regional and international dishes. 12-hour service. Up to 11 pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,546 reviews

TripAdvisor Rating  4.5/5  555 reviews

Certificate of excellence 2025

Great stay in Providencia

TripAdvisor rating 5.0/5

Tobias R TripAdvisor review

Novotel Santiago is a very nice hotel in Providencia. Its vicinity to metro station Tobalaba makes it ideal to explore Santiago. The hotel offers a small pool and spa area, fitness room, and has a good restaurant and bar. Breakfast is very good, and the hotel offers great evening events from time to time. All the hotel staff is super friendly, especially Margot from housekeeping, Camila, Fernanda, Cristina and Ale at the reception, Vania and Patricia from the events team, and Camila, Oskar, Esteban together with the whole bar team! I always enjoy staying here and it will definitely not have been the last time!

Customer review rating 5.0/5

Beatriz G. T. M. Solo - Confirmed reviews ALL

Great location, nice facilities

Dear Beatriz G. T. M., Thank you for your kind words regarding our location and facilities. We are delighted to hear that you had a pleasant experience during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Novotel Santiago Providencia

It was ok

TripAdvisor rating 4.0/5

tenenbaum TripAdvisor review

It was a good stay, it is a typical Novotel. The rooms are a bit used, the door seemed a bit flimsy. The pool is not worth it, also when we arrived they said: it was closed for maintenance. Really? The gym is not bad, just warm like all indoor gyms. Breakfast is ok, they are just slow with filling up things. The location is central, staff is friendly. Room service food was not that great but it did the trick the day we arrived. It was cheap.

Dear Tenenbaum, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and appreciated the friendliness of our staff. However, we regret that certain aspects, such as the condition of the room and the pool availability, did not meet your expectations. Your comments about the breakfast service and room service quality have been noted as well. We strive to provide a satisfactory experience for all our guests and appreciate your insights, as they help us in our continuous improvement efforts. Thank you once again for your review. Best regards, Novotel Santiago Providencia

Customer review rating 3.5/5

Luis A. A. Business - Confirmed reviews ALL

Good, clean rooms, good breakfast. Excellent location, only a couple of blocks from subway station that serves two metro lines. Unfortunately, one of my two days the gym, swimming pool and sauna were closed due to a “private event”. I am sorry, but I chose the hotel and I am paying for the room because I want to use the gym.

Dear Luis A. A., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated the cleanliness of our rooms and the quality of our breakfast, as well as our convenient location. However, we sincerely apologize for the inconvenience caused by the gym, swimming pool, and sauna being unavailable during your visit. We understand how disappointing this can be, especially when these amenities were a factor in your choice of our hotel. Your comments are invaluable, and we will take them into consideration moving forward. Best regards, Novotel Santiago Providencia

Customer review rating 5.0/5

Jonathan C. Couples - Confirmed reviews ALL

We had a fantastic stay at the Novotel Santiago Providencia. Our suite was modern, spacious, and thoughtfully designed, with plenty of natural light and comfortable furnishings that made it feel like a true home base in the city. The hotel’s location is ideal for tourists, right in the heart of Providencia with easy access to public transport, making it simple to reach top attractions, restaurants, and shopping areas. Breakfast was a highlight each morning, offering a generous and varied spread with fresh fruit, pastries, hot dishes, and great coffee. It was the perfect way to start a day of exploring Santiago. The overall atmosphere of the hotel is stylish and contemporary, and staff were consistently friendly and helpful. Whether you’re visiting for sightseeing or business, Novotel Santiago Providencia offers excellent comfort and convenience. Highly recommended for travellers looking for a modern, well-connected place to stay. Excellent ALL recognition.

Dear Jonathan C., Thank you for taking the time to share your positive experience at Novotel Santiago Providencia. We are delighted to hear that you found your suite to be modern and spacious, providing the comfort you sought during your stay. Our location is indeed a key aspect for many of our guests, and it is gratifying to know that you appreciated the easy access to local attractions and amenities. We are particularly pleased that our breakfast offerings met your expectations, as we strive to provide a diverse selection to start each day on a high note. It is also wonderful to hear that our team contributed positively to your experience with their friendly and helpful service. Your recommendation means a great deal to us, and we hope to welcome you back for another fantastic stay in the future. Best regards, Novotel Santiago Providencia

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Other web-users rate our hotel

  • 1,128 reviews 9.7/10 Location
  • 1,233 reviews 8/10 Room
  • 1,547 reviews 8.3/10 Service
  • 23 reviews 8.2/10 WiFi
  • 855 reviews 8/10 Breakfast
  • 565 reviews 8.1/10 Comfort
  • 505 reviews 8/10 Cleanliness
  • 384 reviews 8.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.