ibis Styles Nowy Targ 3 stars

Customer review rating (ALL Rating) 4.7/5 834 reviews

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Description

Hotel extras

  • Perfect location: Proximity to the city center, exit roads to Zakopianka and railway station

  • Immediate access to mountain trails and prestigious ski resorts

  • Exceptional food: restaurant "Na Szlaku" - a culinary journey through the region

  • Comprehensive relax: Pool, whirlpool bath, Saunarium and Gym - a complete relaxation zone

  • Meeting and banquet room

Our accommodation(s)

Hotel location

ibis Styles Nowy Targ

Kolejowa 165
34400 NOWY TARG
Poland

GPS:49.4753641, 20.0153346

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

The Lobby Bar is the perfect place to sit, relax and chat while having a coffee and a delicious cake. Ideal for both business lunches and evening drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  834 reviews

Customer review rating 2.0/5

David C. Business - Confirmed reviews ALL

Even though the reception staff is great, the cleaners underperform as both rooms were dirty upon arrival. On the second day I requested cleaning yet dirt was still all over the floors. Saunas were paid extra (this wasnt clearly communicated when booking) Sauna towels are also paid extra if you need clean ones, this is unacceptable.

Dear Mr. C., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the cleanliness issues you encountered in your room, as this does not meet our standards. I will ensure your comments are addressed with our housekeeping team. Regarding the additional charges for amenities, we strive to provide clear information at the time of booking, and I regret any confusion caused. Your experience is valuable to us, and we appreciate your input. I invite you to make further reservations so that we can present services at the highest possible level. Best Regards, Justyna Plewa Front Office Manager

Customer review rating 3.5/5

Rosier-jones M. Couples - Confirmed reviews ALL

As a Platinum member, I felt there were very limited benefits at this hotel. The sauna is only available at an additional cost, and the welcome drink benefit is restricted to alcoholic and cold beverages. It would be appreciated if hot drinks were also included, especially during winter. After returning from a full day visiting Zakopane, a hot drink would have been far more suitable. In my experience, this is the only Accor hotel where hot drinks were not offered as part of the welcome drink benefit, which I found surprising. The check-in experience was also quite impersonal, with no real sense of welcome or warmth from the staff. We used the indoor heated pool hoping to relax after a long day out. Unfortunately, during our visit there was a swimming instructor conducting a lesson with a child, and he was very loud. The session lasted around 50 minutes, making it difficult to relax and enjoy the facility. This was disappointing. As someone who stays in Accor hotels for more than 60 nights per year, I feel it is important to be honest about my experience. In the end, we did not make use of the welcome drinks at all.

Dear Mr. Malcom, Thank you very much for taking the time to share such a detailed and sincere review. We especially appreciate your feedback given your extensive experience with Accor hotels and your Platinum status. We are truly sorry that your stay at our hotel did not fully meet your expectations. We place great importance on the quality of service provided to our loyal guests, and we regret that the check-in experience was perceived as too formal and lacking warmth. This is a clear signal for us to address the matter internally and provide additional training to our reception team. Regarding the loyalty program benefits, we fully understand your disappointment concerning the welcome drink. Your suggestion to include hot beverages, particularly during the winter season, is very valuable and will certainly be forwarded for further consideration. Our saunarium area is a paid service due to its extensive facilities and the professional sessions that are organized there; however, we understand that this may differ from experiences in other hotels within the Accor network. We are also sorry for the inconvenience related to the swimming pool. Swimming lessons take place at scheduled times, but we understand that their intensity and duration may have affected your ability to relax. This is another valuable comment that will help us better manage the availability of this area for individual guests. Once again, thank you for your time and for sharing your observations. We sincerely hope that you will give us another opportunity to welcome you back and demonstrate the higher standard of service that you rightfully expect during a future stay. Kind regards, Justyna Plewa Front Office Manager

Customer review rating 5.0/5

Andrzej K. Families - Confirmed reviews ALL

Very appreciate the service we received. Great people working there - helpful and positive. Great food quality. Beautiful swimming pool and saunas

Szanowny Panie Andrzeju! Dziękujemy za Pańską pozytywną opinię. Cieszymy się, że nasz personel oraz oferowane usługi spełniły Pańskie oczekiwania. Doceniamy również Pański komentarz na temat lokalizacji oraz jakości jedzenia. Zapraszamy ponownie! Z poważaniem, Sebastian ibis Styles Nowy Targ

Customer review rating 5.0/5

Bozena W. Couples - Confirmed reviews ALL

Polecamy 👍

Szanowna Pani Bożeno, Bardzo dziękujemy za miłe polecenie! 👍 To dla nas ogromna motywacja. Do zobaczenia przy kolejnej wizycie! Z pozdrowieniami, Recepcjonistka Wiktoria

Customer review rating 4.5/5

Natalija S. Couples - Confirmed reviews ALL

Very good stay

Dear Ms Natalija, Thank you very much for your positive review! We’re happy to hear that you had a very good stay with us. Your satisfaction means a lot to our team, and we hope to welcome you back again in the future. 😊

Other web-users rate our hotel

  • 261 reviews 8.5/10 Location
  • 392 reviews 7.8/10 Room
  • 336 reviews 9.4/10 Service
  • 9 reviews 10/10 WiFi
  • 357 reviews 9.8/10 Breakfast
  • 192 reviews 8.7/10 Comfort
  • 165 reviews 8.6/10 Amenities
  • 147 reviews 8.9/10 Pool

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