Swissôtel Damian Jasna 5 stars

Customer review rating (ALL Rating) 4.6/5 1,124 reviews

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Swissôtel Damian Jasna - Image 1
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Demanovska Dolina 555, 031 01 DEMANOVSKA DOLINA, Slovakia

Description

Hotel extras

  • Two-level spa with saunas, and indoor and outdoor pools

  • Multiple restaurants, including one with activities like bowling

  • Bars include the open-air Après Ski Bar and the Hidden Bar speakeasy

  • Take in mountain views from rooms and the rooftop spa

  • Enjoy direct ski-slope access in the heart of Jasná ski resort

Our accommodation(s)

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Room 1
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Room

Swiss Advantage Accessible Room

Photo out of - Swiss Advantage Accessible Room

In your Forest View room, the understated Swiss decor is inspired by the woodland that can be seen from your window. After allowing nature to soothe you, use fast Wi-Fi to tell friends about your stay, or jot down notes with Caran d'Ache writing material.

  • Views:

    Forest view

Max. number of persons
2
Area
From 37 m² / 398 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

  • 2 pers. max
  • 37 m² / 398 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Forest view
  • Accessible room
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Suite

Presidential Suite

Photo out of - Presidential Suite

The Presidential Suite is your rustic-chic retreat in the Low Tatras, where the sauna and fireplace make the suite both cosy and luxurious. The stylish wood decor is equally warming, and the whirlpool and exercise wall add to the vitality of mountain life

  • Views:

    Panorama view

Max. number of persons
4
Area
From 241 m² / 2594 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x2

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Penthouse

Swiss Signature Two Bedroom Apartment

Photo out of - Swiss Signature Two Bedroom Apartment

Select a Swiss Signature Two Bedroom Apartment for your new home in the Low Tatras, complete with a kitchen, a sofa bed and two bathrooms. The fireplace and wood-furnished Swiss decor inspire peacefulness, and panoramic mountain views inspire pure joy.

Max. number of persons
6
Area
From 108 m² / 1162 sq ft

Bedding

King size bed(s) x2

Double sofa bed(s) x1

Bunk bed(s) x1

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Penthouse

Swiss Signature Three Bedroom Apartment

Photo out of - Swiss Signature Three Bedroom Apartment

A sofa bed and three king beds provide room for eight guests. Together, enjoy the fireplace and sauna and in this truly luxurious apartment, a haven to return to after an invigorating day of skiing. There's a kitchen and a living room for home comforts.

  • Views:

    Panorama view

Max. number of persons
8
Area
From 172 m² / 1851 sq ft

Bedding

King size bed(s) x3

Double sofa bed(s) x1

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Penthouse

Swiss Executive Three Bedroom Apartment

Photo out of - Swiss Executive Three Bedroom Apartment

Three bedroom Penthouse with King Size beds, one with four Queen beds. Kitchen, fridge, Smart TV, fireplace, sauna. Two bathrooms with shower, bathtub, WC with bidet. Living room. Nonsmoking, no pets. Coffee and Tea Facilities. Free Fitness access.

Max. number of persons
6
Area
From 216 m² / 2325 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x4

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Studio

Swiss Select Room

Photo out of - Swiss Select Room

Choose a Swiss Select Room for family stays in Demänovská Dolina. The bunk bed and king bed provide room for four guests, and there's a kitchenette for snacks and light meals. When you wake up each morning, savour mountain views together as a family.

  • Views:

    Mountain view

Max. number of persons
4
Area
From 48 m² / 516 sq ft

Bedding

Bunk bed(s) x1

King size bed(s) x1

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Studio

Swiss Vitality Room

Photo out of - Swiss Vitality Room

Your Swiss Vitality Room is all about wellbeing, from calming forest views to the private exercise wall for in-room workouts. The 40 sqm studio has a kitchenette to rustle up healthy snacks, and access to our fitness centre is free. Here's to healthy.

  • Views:

    Forest view

Max. number of persons
2
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

See availabilities

Find the space you need in your Grand Room Special View, hosting four guests in 75 sqm. The one-bedroom apartment with a kitchen and a sofa bed is comfortable for families or groups of friends. The two bathrooms feature eco-friendly Pürovel toiletries.

  • Views:

    Mountain view

Max. number of persons
4
Area
From 75 m² / 807 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

See availabilities

Hotel location

Swissôtel Damian Jasna

Demanovska Dolina 555
031 01 DEMANOVSKA DOLINA
Slovakia

GPS:48.969091, 19.578243

Telephone
Fax +421 44/393 13 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • POPRAD AIRPORT Additional charge
  • TAT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 234 rooms
  • 2 rooms for people with reduced mobility
  • 100 family rooms
  • 5 connecting rooms
  • 234 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas

Concierge

  • Concierge

Porter

  • Porter

Catering

2 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

13 Meeting rooms

Business Center

  • Self service business center

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Outdoor playground for children

Well-being

Outdoor heated pool

  • Outside
  • On site

Indoor heated pool

  • Covered
  • On site

Fitness center

  • On site
  • Jacuzzi/Whirlpool bath Additional charge
  • Sauna room Additional charge
  • Tanning Salon
  • Thermal Spa
  • Massage Additional charge

Sports and leisure

Bowling Additional charge

  • On site

Jogging track

  • On site

Gymnastics course Additional charge

  • Nearby

Boat excursions Additional charge

  • Nearby

Dart board

  • Nearby

Gym Additional charge

  • Nearby

Jogging track

  • Nearby

Skating rink Additional charge

  • On site

Cross country skiing Additional charge

  • On site

Dart board

  • On site

Rafting Additional charge

  • On site

Gym Additional charge

  • On site

Bike rack facilities Additional charge

  • On site

Gymnastics course Additional charge

  • On site

Golf Additional charge

  • Nearby

Bowling Additional charge

  • Nearby

Rafting Additional charge

  • Nearby

Downhill skiing Additional charge

  • Nearby

Bike rack facilities Additional charge

  • Nearby

Skating rink Additional charge

  • Nearby

Cross country skiing Additional charge

  • Nearby

Golf Additional charge

  • On site

River rafting Additional charge

  • Nearby

Downhill skiing Additional charge

  • On site

Boat excursions Additional charge

  • On site

River rafting Additional charge

  • On site

Parasailing Additional charge

  • On site
  • On site
  • Outdoor parking
  • Private

  • Parking pricing: 25.00 € 25 EUR Per day

Services & equipment

  • Valet parking

Security

  • Well-lit parking

Private indoor parking

Additional charge

Parking information

  • On site
  • Indoor parking
  • Private

  • Parking pricing: 25.00 € 25 EUR Per day

Services & equipment

  • Valet parking

Security

  • Well-lit parking

SNOWBEER RESTAURANT

Photo out of - SNOWBEER RESTAURANT

Experience dining with a difference at Snowbeer Restaurant. Between savouring traditional Slovak dishes and oven-baked pizza, enjoy activities like bowling, shuffleboard and darts. There's also sport on TV when you want to take it easy with a beer on tap.

Cooking style
Bistro
Capacity
140
Accessibility
Accessible service
031 01 Demanovska Dolina, Slovakia
Telephone +421 911 385 525
Menu PDF
Cocktail menu PDF

Other informations

Services

  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Non Smoking Area
  • Terrace
  • Thematic parties and animation

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Vegetarian menu

Experience dining with a difference at Snowbeer Restaurant. Between savouring traditional Slovak dishes and oven-baked pizza, enjoy activities like bowling, shuffleboard and darts. There's also sport on TV when you want to take it easy with a beer on tap.

SKYBAR

Photo out of - SKYBAR

At our open-air Apres Ski Bar, the vibrant atmosphere has the same vitality you'll feel after a session on the slopes. Order a hot drink and a selection of street food, and relive your ski with friends in an informal setting that's ideal for recharging.

Bar Type
BAR
Capacity
40
Accessibility
Accessible service
Telephone +421 44/393 13 00
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Terrace

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Visa

At our open-air Apres Ski Bar, the vibrant atmosphere has the same vitality you'll feel after a session on the slopes. Order a hot drink and a selection of street food, and relive your ski with friends in an informal setting that's ideal for recharging.

Enjoy our luxurious indoor and outdoor pools, including a heated rooftop pool with stunning mountain views. Perfect for relaxation and recreation, our pools offer a serene setting to unwind and enjoy the breathtaking surroundings.

Maintain your routine in our gym with state-of-the-art equipment suitable for all fitness levels. Find it in our bi-level wellness center, where your Demänovská Dolina wellness journey also includes saunas, indoor and outdoor pools, and relaxation zones.

Retreat to your Slovakia spa hotel in the mountains. Our two-level, contemporary wellness centre on the top floors includes multiple saunas, an infinity hot tub and family pools. Take a breath, unwind and admire Chopok mountain from the soothing water.

Host your wedding in our exquisite venues, designed to create a magical experience. From intimate ceremonies to grand receptions, our facilities offer stunning views, elegant décor, and personalised service. Let us make your special day unforgettable.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,124 reviews

Customer review rating 2.0/5

Jaroslav S. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Sayed A. M. S. K. A. M. Families - Confirmed reviews ALL

Dear Mr. A. M., Thank you for your wonderful review and rating. We are delighted that your six-night stay at Swissôtel made you feel at home. Your kind words about Sara’s warm welcome are especially appreciated, and we will be happy to share them with her. It is also lovely to hear that you enjoyed our spa, gym and the beautiful views from your room. Thank you for choosing us. We look forward to welcoming you back for another memorable stay in the mountains. Warm regards, Katarína Swissôtel Damian Jasna

Customer review rating 4.5/5

Alexandra K. Families - Confirmed reviews ALL

Dear Ms K., Thank you for your lovely review. We are delighted that you appreciated our beautiful location, the surrounding nature and the views from your windows. It is also wonderful to hear that you found your suite spacious and comfortable. We hope to welcome you back to Swissôtel Damian Jasna soon. Kind regards, Katarína Swissôtel Damian Jasna

Customer review rating 5.0/5

Ramunas B. Families - Confirmed reviews ALL

Dear Mr.Ramunas, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again soon. Kind regards, Karin Swissôtel Damian Jasna

Customer review rating 4.5/5

Andre H. M. D. N. Families - Confirmed reviews ALL

Dear Andre, Thank you very much for sharing your wonderful feedback. We are delighted to hear that your stay was relaxing and that you enjoyed our hotel facilities, friendly team, and great location. It is especially rewarding to know that even during the high season you experienced a comfortable and undisturbed stay. We truly appreciate your kind words and look forward to welcoming you back to Swissôtel Damian Jasna for another enjoyable visit. Sincerely, Katarína Swissôtel Damian Jasna

Dear Mr. A. M., Thank you for your wonderful review and rating. We are delighted that your six-night stay at Swissôtel made you feel at home. Your kind words about Sara’s warm welcome are especially appreciated, and we will be happy to share them with her. It is also lovely to hear that you enjoyed our spa, gym and the beautiful views from your room. Thank you for choosing us. We look forward to welcoming you back for another memorable stay in the mountains. Warm regards, Katarína Swissôtel Damian Jasna

Customer review rating 4.5/5

Alexandra K. Families - Confirmed reviews ALL

The hotel is very big and located in a very nice spot. beautifull nature and beautfull view from the windows. the suite was comfortable and big.

Dear Ms K., Thank you for your lovely review. We are delighted that you appreciated our beautiful location, the surrounding nature and the views from your windows. It is also wonderful to hear that you found your suite spacious and comfortable. We hope to welcome you back to Swissôtel Damian Jasna soon. Kind regards, Katarína Swissôtel Damian Jasna

Customer review rating 5.0/5

Ramunas B. Families - Confirmed reviews ALL

Fabulous

Dear Mr.Ramunas, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again soon. Kind regards, Karin Swissôtel Damian Jasna

Customer review rating 4.5/5

Andre H. M. D. N. Families - Confirmed reviews ALL

Awesome days at Damian Jasna. Hotel structure is super nice, staff is super friendly and location is great. Even in high season conditions of the staying were ok, without big disruptions.

Dear Andre, Thank you very much for sharing your wonderful feedback. We are delighted to hear that your stay was relaxing and that you enjoyed our hotel facilities, friendly team, and great location. It is especially rewarding to know that even during the high season you experienced a comfortable and undisturbed stay. We truly appreciate your kind words and look forward to welcoming you back to Swissôtel Damian Jasna for another enjoyable visit. Sincerely, Katarína Swissôtel Damian Jasna

Customer review rating 4.0/5

Henry P. Families - Confirmed reviews ALL

Everything was great in terms of interior, location, spa and the breakfast that was superb and worth of special mention. From minus side there were technical issues in the room with lights that were not switching off but also not intuitive as well as master bedroom toilet that was not flushing and also the air conditioning/ventilation that was not functional during our stay. Also, the staff did not provide any solutions when reported four times about the toilet. Not what I usually have experienced in five star hotels. Sometimes simple solutions leave better impression that cutting edge gadgets.

Dear Henry, thank you for sharing your feedback. We are pleased to hear that you enjoyed our interior, location, spa, and breakfast. At the same time, we sincerely apologize for the technical issues you experienced in your room and for the inconvenience. Your comments have been shared with our team, and we truly hope to have the opportunity to welcome you again to Swissôtel Damian Jasna under better circumstances. Sincerely, Swissôtel Damian Jasna

Customer review rating 4.5/5

Adriana B. Families - Confirmed reviews ALL

Great service but in the 2 bedroom apartment we were missing mirrors. Would be great to have some long mirrors and perhaps some above the writing desks .

Dear Mrs. B., thank you very much for your kind feedback. We’re delighted to hear that you enjoyed our lovely team, great location, and overall service. Regarding the mirrors in the two-bedroom apartment, we fully understand that this can be a matter of personal preference. We truly appreciate you sharing your thoughts with us, as such insights help us better understand our guests’ expectations and consider future enhancements. We hope to welcome you back to Swissôtel Damian Jasna again soon. Sincerely, Swissôtel Damian Jasna

Customer review rating 5.0/5

Florin M. Families - Confirmed reviews ALL

Located close to the slopes, the hotel has all the facilities for a good ski experience, including ski storage and equipment area, not to mention the exceptional views from the top floors in the spa and outdoor heated pool. Overall, the atmosphere in the hotel is calm and relaxing. We enjoyed the lobby area and piano bar. Besides this, the services are very good and the staff is friendly and helpful. Great variety of food for breakfast and dinner. Visiting Jasna with the family was a great experience and Swissotel made it excellent. Definitely thinking to come back again next year.

Dear Mr. Mureșan-Madar, Thank you for your excellent review and kind words. We are delighted that you and your family enjoyed our location, spa, dining, and the welcoming atmosphere of the hotel. It is wonderful to know that our team and facilities helped make your stay in Jasná truly special. We look forward to welcoming you back again next year. Sincerely, Swissôtel Damian Jasna

Customer review rating 3.5/5

Gabriela K. Couples - Confirmed reviews ALL

Krasny hotel

Vážená pani K. ďakujeme Vám za Vašu spätnú väzbu a hodnotenie. Teší nás, že ste si pobyt užili aj napriek tomu, že nelyžujete, a že ste ocenili naše wellness a najmä fitness centrum. Veríme, že si k nám nájdete cestu opäť, možno pri inej príležitosti, a opäť si pobyt naplno užijete. S pozdravom, Karin Swissôtel Damian Jasna

Customer review rating 5.0/5

Michal P. Families - Confirmed reviews ALL

Overall great and comfortable stay, similar to what me and my kids experienced last year. Communicative and friendly personnel. Big kudos and special thanks to Snowbeer staff and room maids for an exceptional approach towards us. Thank you very much! Brilliant pool&spa area although the water in the indoor pool was noticeably colder than last year. A bit too cold for a leisure pool in my and my daughter's opinion. ;-) During breakfast the food selection was decent, although I would recommend extending the breakfast serving times. 7am till 10am seems a little narrow for a not business travel oriented guests. Additionally one thing I do have to mention is that one morning (out of three that we had breakfast) me and my daughters (11 & 13 yo) were not allowed into the restaurant because of flip-flops on our feet (not the hotel slippers). The lady at the entrance explained that there was a new management and there was a new dress code in place. She pointed to the sign explaining the rules, but if I understood it properly the no flip slops dress code applied only during afternoon and evening hours. Nevertheless, not to make a fuss out of it we returned politely to the room and changed our shoes. It was a bit strange as we were about to hit the slopes right after breakfast and wanted to dress comfortable. As many other guests. If it is a new rule indeed and not the employees misinterpretation than please reconsider. Thanks in advance & see you next time! :-)

Dear Mr. P., thank you very much for your kind words and for the understanding you showed during your stay. We truly appreciate how positively you approached the situation. Please be assured that the matter is currently being reviewed, and we are working on clearer communication of the dress code to our guests, so that our 5★ standards are respected while guests continue to feel comfortable and relaxed. Thank you once again for your valuable feedback. We look forward to welcoming you and your family back in the future. Warm regards, Karin Swissôtel Damian Jasna

Customer review rating 4.5/5

Mariusz N. Families - Confirmed reviews ALL

Very comfortable hotel, with great food and ammenites

Dear Mr. N., Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again soon. Kind regards, Karin Swissôtel Damian Jasna

Customer review rating 5.0/5

? G. Business - Confirmed reviews ALL

Bosko

Dear Mr. G., Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again soon. Kind regards, Karin Swissôtel Damian Jasna

Customer review rating 4.5/5

Lorand -. J. L. Families - Confirmed reviews ALL

everything was great, room spacious with good furniture (need more hangers though, every hotel has this problem). staff very friendly, the spa excellent as well as the outdoor pool. the only small complaint -. the food quality at dinner -. some of the foods did not taste good and the presentation did not help (soggy pots).

Dear Mr. L., Thank you for taking the time to share your feedback and for your kind words about our spacious rooms, friendly staff, spa, and outdoor pool. We are delighted that most aspects of your stay met your expectations. We also appreciate your constructive comments regarding the dinner quality and presentation. Your observations have been shared with our culinary team to help improve consistency across all dining options. We look forward to welcoming you back and providing an even better experience next time. Kind regards, Karin Swissôtel Damian Jasna

Customer review rating 3.5/5

Francesco D. L. Families - Confirmed reviews ALL

Nice hotel, very beautiful with perfect position. Good food. We were not fully satisfied about cleaning of the room.

Dear Mr. Francesco, Thank you very much for the review of our hotel! We are glad that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again soon. Kind regards, Karin Swissôtel Damian Jasna

Customer review rating 5.0/5

Veaceslav R. Families - Confirmed reviews ALL

Everything was very very nice and professional. The staff was very friendly and helpful, the food was good. The ski rental was was also very cool and helpful. Everything was just 10/10. Thank you!

Dear Mr.R., Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again soon. Kind regards, Karin Swissôtel Damian Jasna

Customer review rating 5.0/5

Szabolcs M. Families - Confirmed reviews ALL

Everything as it should be

Dear Mr. M., Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again soon. Kind regards, Karin Swissôtel Damian Jasna

Customer review rating 5.0/5

Bibiana K. Families - Confirmed reviews ALL

The best hotel ever!

Dear Mrs. K., Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again soon. Kind regards, Karin Swissôtel Damian Jasna

Customer review rating 4.0/5

Patricia V. Couples - Confirmed reviews ALL

Overall the hotel is very nice and clean the only thing from design perspective is the amount of empty spaces, specifically in the Spa area, lounge beds around pools are not enough for the huge space. The other thing Hotel Damian needs to work on is check in and check out experience. While checking in people from reception had not paid us any mind although they did say Hi, but kept us waiting for couple of minutes. No welcome drink, no explanation of Hotel premises. While checking out no one asked us if we were satisfied/happy or if we had any feedback. Other than that great.

Dear Patricia V., Thank you for taking the time to share your thoughts regarding your recent stay at Swissôtel Damian Jasna. We are delighted to know that you appreciated our prime location, the beautiful views, and the spacious accommodations, as well as our breakfast offerings. We acknowledge your feedback concerning the design of the spa area and the lounge beds around the pools. Your insights regarding the layout are valuable, and we will certainly consider them as we strive to enhance our guest experience. Additionally, we sincerely apologize for the check-in and check-out experience you encountered. It is our intention to provide a warm welcome and ensure that our guests feel attended to throughout their stay. Your comments will be shared with our team to reinforce the importance of guest engagement during these critical moments. We appreciate your overall positive feedback and hope to welcome you back in the future for an even more refined experience. Best regards, Swissôtel Damian Jasna

Customer review rating 5.0/5

Eszter K. Families - Confirmed reviews ALL

Everything was nice, tidy, clean. Staff was helpful and kind, especially at the Snowbeer restaurant. I would like to highlight our server lady who always was there, was always helpful and kind, very very kind with our children! Thankful for her!

Dear Mrs. K., Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again soon. Sincerely, Karin Swissôtel Damian Jasna

Customer review rating 5.0/5

Egor N. Families - Confirmed reviews ALL

Excellent hotel and location, modern and new. We were lucky that there weren't many people there, and the spa and lounge area were practically empty. The restaurant, located near the cinema, is wonderful. I'd especially like to mention and express my gratitude to Evgeny, who accompanied us to dinner and breakfast. He's an expert in his field, cheerful and positive, and, in addition to excellent service, can give excellent recommendations for things to see in the area and at the hotel itself.

Dear Mr.N., Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again soon. Sincerely, Karin Swissôtel Damian Jasna

Customer review rating 2.0/5

Frantisek C. Families - Confirmed reviews ALL

We are staying 3 nights but cleaner doesn’t come any time! Wellness for adults so small.

Dear Mr. C., Thank you for taking the time to share your feedback regarding your recent stay. We are pleased to hear that you enjoyed the location of the hotel and received excellent service from our bar staff. At the same time, we sincerely apologize for the delays you experienced during dinner service, the slow response from our restaurant team, and the missed housekeeping service. We also regret that our adult wellness area did not meet your expectations. Your comments are very important to us, and we will review them carefully with our team to improve our service and ensure a better experience for our guests in the future. We appreciate your recognition of our bar team and hope to have the opportunity to welcome you back, providing a stay that fully reflects the high standards we strive to deliver. Kind regards, Karin Swissôtel Damian Jasna

Other web-users rate our hotel

  • 168 reviews 9.1/10 Location
  • 309 reviews 8.2/10 Room
  • 279 reviews 7.4/10 Service
  • 180 reviews 9.5/10 Vibe
  • 147 reviews 8.7/10 Amenities
  • 97 reviews 9/10 Breakfast
  • 59 reviews 7.7/10 Cleanliness

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