Name: Mercure Newport | Newport City Centre Hotels | Accor Hotels - ALL
Address: Chartist Tower, Upper Dock Street, NEWPORT, NP201DW, GB
Telephone: +441633837700
Rating: 4.5

Mercure Newport

Hotel for travellers looking for local and authentic experiences

Located right in the heart of the city with views far and wide, Newport's tallest hotel provides striking views of the city, River Usk, and Transporter Bridge. This 4-star city oasis is located just a 7-minute walk from Newport Train Station, a 12-minute train journey to Cardiff Central, and less than a 5-minute walk from Newport Central Bus Station. At the heart of our hotel, you'll find our contemporary restaurant NP20 Bar & Kitchen, which is also home to a fabulous outdoor terrace.

Our contemporary restaurant sits on the third floor, so you can enjoy views of the city below while you dine. Enjoy a casual meal, pre-dinner drinks, or cocktails at the end of a long day. Head out onto our outdoor terrace, a perfect place to unwind! Mercure Newport also boasts four fully equipped meeting rooms on the ground floor. Our meeting rooms offer flexible spaces with access to complimentary Wi-Fi and a spacious breakout area with plenty of seating, ideal for coffee breaks and networking.

Our hotel is situated in the heart of Newport city centre, overlooking the River Usk. Just a 7-minute walk from the train station, with easy access links in and out of Cardiff city centre.

'The team and I are incredibly proud of how our hotel has flourished since opening. The tallest hotel in Newport, situated in the heart of the city with stunning views stretching far and wide, a fantastic destination for both business and leisure travel.'

Ceri TRELA, Hotel Management

Hotel extras

City centre location with stunning views
7-minute walk to Newport train station
ICC Wales under 4 miles away
12-minute train journey to Cardiff Central
3rd floor restaurant and bar with an outdoor terrace

Our accommodation(s)

Room

Classic room, 1 double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Classic room with view, 1 king bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)
Views: City View

See availabilities

Room

Classic room, 2 single beds

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Privilege Room with 1 kingsize bed, River side

2 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Classic room with view, 2 single beds

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Standard Accessible Room with 1 double bed

2 pers. max
26 m² / 279 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Suite

Junior Suite with beautiful skyline views, 1 super king bed & sofa

4 pers. max
36 m² / 387 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: City View or River side

See availabilities

Suite

Deluxe Suite with stunning river views, 1 super king bed & sofa

4 pers. max
47 m² / 505 sq ft

Bedding 1 x King size bed(s)
Views: River side

See availabilities

Room

Standard Accessible Room with 1 double bed

2 pers. max
26 m² / 279 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Hotel location

Mercure Newport

Chartist Tower, Upper Dock Street
NP201DW NEWPORT
United Kingdom

GPS:51.587343, -2.995636

+44 1633 837700

Railway station
Highway exit

NEWPORT STATION

Railway station

Access: 970 m / 0.6 mi 7 min walk / 5 min drive

M4 J25

Highway exit

Access: 2.74 km / 1.7 mi 25 min walk / 7 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

BAR AND KITCHEN AT NP20

Situated on the 3rd floor, our restaurant offers a vibrant and contemporary space with a unique outdoor rooftop terrace. Ignite your senses and enjoy delectable menus - using the finest local produce, you can expect classic food with some modern twists.

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room: 70 m² / 753 sq ft
Maximum seats capacity: 70
Maximum capacity for banquets: 63

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Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5 461 reviews

Andrew M. Couples - 5/28/2026 Confirmed reviews ALL

Staff were very friendly and helpful. Bed comfortable. Lovely breakfast

Phil P. Couples - 5/25/2026 Confirmed reviews ALL

When I checked in they’d just had a power cut so I was dispatched to the bar for a free drink while they tried to get all the computer kit running again - the on duty staff were excellent in a crisis and very helpful!

Dear Phil P., Thank you for your lovely feedback. We truly appreciate your patience and understanding during the unexpected power cut at check-in. We’re delighted to hear that our team looked after you well and that you found the staff helpful and professional during the situation. We’ll be sure to share your kind comments with the team. We hope to welcome you back again soon! Thanking You, Trevor Fernandes Front Office Manager

Raghavendra S. Families - 5/23/2026 Confirmed reviews ALL

Family stay excellent and central junior suite was fantastic great views.

Dear Raghavendra S., Thank you for your wonderful review! We’re delighted to hear your family had an excellent stay and that you loved the central location, fantastic views, and your Junior Suite. We truly appreciate your kind words and hope to welcome you back again soon for another memorable visit! Thanking You, Trevor Fernandes Front Office Manager

Marc W. Business - 5/21/2026 Confirmed reviews ALL

Great experience lovely hotel great staff brilliant location and view, room could maybe do with a refresh some décor and furniture seemed quite tired

Dear Marc W., Thank you for your wonderful review. We’re delighted to hear that you had a great experience and enjoyed our hotel, staff, location, and views. our comments are very valuable to us, and we will certainly take them into consideration if we plan future updates and improvements. We hope to welcome you back again soon for another enjoyable stay. Thanking You, Trevor Fernandes Front Office Manager

Alisha B. Business - 5/19/2026 Confirmed reviews ALL

From arrival to departure the staff were all so polite and attentive, especially the staff at breakfast

Dear Alisha B., Thank you for your wonderful review! We’re so pleased to hear that our team made such a positive impression from arrival through to departure. Your kind mention of our breakfast staff is especially appreciated, and we’ll be sure to share your compliments with them. We hope to welcome you back again very soon! Thanking You, Trevor Fernandes Front Office Manager