hotelF1 Strasbourg La Vigie 1 star

Customer review rating (ALL Rating) 3.0/5 280 reviews

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12 Rue Ferdinand Braun, 67540 OSTWALD, France

Description

Hotel extras

  • Close to downtown and the airport

  • Free WiFi

  • Free private and secure large car park

  • ALLSAFE certification

  • Accessible for people with reduced mobility

Our accommodation(s)

See availabilities

Room

Cabrio room: 1 double bed with bathroom - New #ontheroad

Photo out of - Cabrio room: 1 double bed with bathroom - New #ontheroad

Fully equipped and renovated for 2, this room includes a large comfortable bed with comforter, a table, chairs and a private bathroom. Your bed is already made on arrival.

Max. number of persons
2

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • DTT TV package
  • 15,4'/39 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Room interior entrance only

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • 2 pers. max
  • Bedding 1 x Double bed(s)
See availabilities

Fully equipped for three people, this room has three single bunk beds with duvet, a table and three chairs as well as a private bathroom. Your bed is ready on arrival.

Max. number of persons
3

Bedding

Baby crib on request

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • DTT TV package
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Room interior entrance only

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC
See availabilities

Hotel location

hotelF1 Strasbourg La Vigie

12 Rue Ferdinand Braun
67540 OSTWALD
France

GPS:48.534539, 7.692232

Telephone
Fax +33 3 88 66 67 75

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • 74 rooms
  • 2 rooms for people with reduced mobility
  • 73 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Iron

  • Iron at reception

Check In & Check-out facilities

  • Late Checkout

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Board games available
  • On site
  • Outdoor parking
  • Private
  • 73 parking spaces

Security

  • Video surveillance in parking

Breakfast

Photo out of - Breakfast

All-you-can-eat breakfast buffet featuring fresh bread, Breton cake, fromage blanc, muesli, orange and apple juice, jams, butter, coffee, tea + hot chocolate. A simple and delicious way to start the day.

Buffet

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • Continental
  • Hot Breakfast
  • Cold breakfast

All-you-can-eat breakfast buffet featuring fresh bread, Breton cake, fromage blanc, muesli, orange and apple juice, jams, butter, coffee, tea + hot chocolate. A simple and delicious way to start the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.0/5  280 reviews

Customer review rating 3.5/5

Sara F. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Szymon M. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Dean C. Friends - Confirmed reviews ALL

Dear mister C., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 1.5/5

Vanessa B. Solo - Confirmed reviews ALL

Dear VANESSA B., Thank you for taking the time to tell us about your experience at the hotelF1 Strasbourg La Vigie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately since we do not have night shifts we have no other possibility but to proceed this way. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further details. Sincerely,

Customer review rating 0.5/5

Salomé C. Couples - Confirmed reviews ALL

Bonjour Salomé, Nous sommes désolés que votre expérience n’ait pas été à la hauteur de vos attentes. N’hésitez pas à nous contacter afin de nous expliquer votre ressenti, cela nous aidera à nous améliorer.

Customer review rating 3.5/5

Szymon M. Couples - Confirmed reviews ALL

The toilet is very dirty

Customer review rating 3.5/5

Dean C. Friends - Confirmed reviews ALL

Booking and check-in/out process was easy. As like most other F1's this was situated on the outer edge of the city. Price was cheap, and this reflected in the room which is not a complaint, just an abservation. New style room now has a shower/toilet pod installed, which eats into the overall room space leaving not a lot or space spare. (Personally, I prefer the previous set up with toilet/ shower pods outside the rooms, at the end of the corridor with just a hand basin in the room) Again, I prefer the room painted with plain white walls as this makes the room seem more lighter / brighter. Rooms now have a darker 'feature' wall that for me subtracts from the experience. Breakfast was basic, but was good value for money with orange juice & coffee available. Bread / toast & jam if required and cereals. Parking wasn't an issue either. Rooms now have key cards which is easier than the old six digit code pads on the door.

Dear mister C., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 1.5/5

Vanessa B. Solo - Confirmed reviews ALL

Check in was very stressful and didn't need to be. The F1 and bookings.com website said that 24 hour check in was available and English spoken. I was told I had to check in before 9pm even though I advised I was driving from Italy and this wasn't possible. I was sent a link for online check-in which delayed my departure by 30 minutes to later be told as I hadn't paid this wouldn't work. After pushing the issue I was told an online invoice could be sent and I could pay. This was fine and I paid. I was given the wrong lockbox and key details. I had received so many emails, I had to find the one with the corrected access information. All messages were sent in French and I had to use Google to translate them while driving. Why didn't you send me the invoice to start with? I could have paid in the morning and not had all of this stress about 9pm? Also some instructions on how to use the online key would have been helpful. I downloaded an app I didn't need and didn't know how to use it. It's a shame because the room itself was fine but I shall use premier classe in future. This was too much after a 500km drive which took 9 hours.

Dear VANESSA B., Thank you for taking the time to tell us about your experience at the hotelF1 Strasbourg La Vigie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately since we do not have night shifts we have no other possibility but to proceed this way. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further details. Sincerely,

Customer review rating 0.5/5

Salomé C. Couples - Confirmed reviews ALL

A fuir

Bonjour Salomé, Nous sommes désolés que votre expérience n’ait pas été à la hauteur de vos attentes. N’hésitez pas à nous contacter afin de nous expliquer votre ressenti, cela nous aidera à nous améliorer.

Customer review rating 3.5/5

Lisa S. Couples - Confirmed reviews ALL

The room was fine. Breakfast was not great- not much selection.

Dear {guest_first_name} {guest_last_name}, We very much appreciate your comments regarding your stay at the hotelF1 Strasbourg La Vigie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 0.5/5

Esperanca F. Business - Confirmed reviews ALL

Lit non fait à notre arrivée. Miettes de pains sur le sol. Cheveux dans la salle de bain. Poubelle non vidée. À notre départ, on rapporte au personnel de l’accueil, qui nous indique qu’il comprend notre mécontentement mais qu’il ne peux changer la politique de l’hôtel… Je n’y retournerai pas.

Madame/Monsieur, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à hotelF1 Strasbourg La Vigie. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Notre hôtel est désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.

Customer review rating 4.0/5

Veronique T. Business - Confirmed reviews ALL

personnel accueillant, bien placé. Chambre propre. Pas cher. Mais trop bruyant avec le train à côté. Distributeur de boissons très cher pour compenser le prix de la chambre très raisonnable peut-être

Madame/Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à hotelF1 Strasbourg La Vigie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

Customer review rating 3.5/5

Rajaon A. Business - Confirmed reviews ALL

Manque de savonnette au lavabo. Le savon liquide de la douche est loin par rapport au lavabo et non destiné au visage.

Dear, We very much appreciate your comments regarding your stay at the hotelF1 Strasbourg La Vigie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.5/5

Joel M. Families - Confirmed reviews ALL

en famille de 5 personnes pour allez sur Obernai proche des commerces

Cher client, chère cliente, Vous avez eu la gentillesse de déposer votre avis et commentaires relatifs à votre séjour. Un grand merci, car vos commentaires nous sont précieux, ils sont sources d’amélioration perpétuelle. Vous n’avez pas rencontré lors de votre séjour le niveau de qualité conforme à vos attentes, veuillez nous en excuser. Soyez assuré que ce n'est pas en phase avec nos standards de prestation. Nous tâcherons à l'avenir de vous satisfaire au mieux en faisant le nécessaire pour améliorer les différents points que vous avez soulignés dans votre avis. Nous espérons vous revoir très bientôt.

Customer review rating 0.5/5

Karim H. Business - Confirmed reviews ALL

Toilettes sale, pareil pour la douche et je ne parle pas de l'odeur qu'il y avait dans la chambre 🤢🤮🤮

Cher client, chère cliente, Nous vous remercions d'avoir pris le temps d'exprimer votre avis. Nous regrettons sincèrement que votre expérience à l’hôtel n’ait pas été à la hauteur de vos attentes malgré tout le soin apporté pour que les séjours de nos clients se déroulent au mieux. Sachez que ce n'est pas du tout en phase avec nos standards de prestation et nous vous présentons nos excuses pour cela. Toute l’équipe sera ravie de vous accueillir de nouveau dans l’espoir d’améliorer votre jugement.

Customer review rating 3.5/5

Francis G. Friends - Confirmed reviews ALL

Dommage qu'il n'y ai pas la clim

Customer review rating 2.0/5

Claude R. Solo - Confirmed reviews ALL

l hotel est propre mais vieux et mérite une rénovation , 2 étages sans ascenseur. en juin 2025, l hôtel n est pas climatisé, le hall vitré était une fournaise, la chambre n a pas de clim, la température a baisse dans la chambre vers 3h du matin.

Customer review rating 0.5/5

Les L. P. Business - Confirmed reviews ALL

pas possible de dormir avant 23h30 à cause de clients dans le couloir et dans l'escalier qui parlent fort, beaucoup de bruits dans les couloirs dès 6h30

Other web-users rate our hotel

  • 136 reviews 7/10 Location
  • 528 reviews 2.7/10 Room
  • 284 reviews 8/10 Service
  • 7 reviews 8.6/10 WiFi
  • 293 reviews 2.1/10 Comfort
  • 276 reviews 2.2/10 Cleanliness
  • 103 reviews 2.4/10 Breakfast
  • 67 reviews 2.3/10 Amenities

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