Hôtel Mercure Strasbourg Airport 4 stars

Customer review rating (ALL Rating) 4.4/5 771 reviews

Hôtel Mercure Strasbourg Airport - Image 1
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Description

Hotel extras

  • Fitness room with weights and cardio.

  • Free private outdoor car park

  • 10 minutes from Strasbourg-Entzheim Airport and the city center

  • Easy access to the highways

  • Restaurant open 7 days a week for lunch and dinner

Our accommodation(s)

Hotel location

Hôtel Mercure Strasbourg Airport

26, rue du 23 Novembre
67540 OSTWALD
France

GPS:48.533459, 7.702017

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Terres Gourmandes

Our sophisticated and refined Terres Gourmandes restaurant lets the colorful gourmet cuisine speak for itself.Treats in store on our menu: a wide variety of flavors, ranging from the most traditional to the most unusual.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  771 reviews

TripAdvisor Rating  4.0/5  413 reviews

Certificate of excellence 2024

accommodation details

Customer review rating 3.0/5

Belde D. Business - Confirmed reviews ALL

elevators are very dirty and old ,there could be paper slippers in the rooms

Bad surprise. Bad stay

Customer review rating 0.5/5

Richard Couples - Confirmed reviews ALL

Room not the one presented in the App photo. Reception at the hotel said that the room that was given to me was the room I had booked, a standard one. It was not what the App photo shows. Despite nice crew, I had to stay just one night instead of 5. Terrible experience.

Madame/Monsieur M., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Strasbourg Aéroport. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les chambres standard sont idéales pour les voyageurs recherchant une solution économique et fonctionnelle. N'hésitez pas à nous faire part de vos préférences lors de votre prochaine réservation afin que nous puissions vous proposer la chambre la mieux adaptée à vos besoins. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

Ras

Customer review rating 4.0/5

P. Couples - Confirmed reviews ALL

RAS,

Dreadful and very expensive standard rooms

TripAdvisor rating 1.0/5

P6666XAricardom Couples - TripAdvisor review

I reserved a standard room for more than € 200 per day for 5 days to visit one of the most famous Xmas markets in Europe. The room they gave us was dreadful. The last renovation was probably in the 90s. Terrible smell of humidity, cold room, missing pieces of furniture, horrible bathroom. It was one of the worst experiences I have ever had in hotels, especially for a 4* one. Simply dreadful!!! When I asked reception, they said that it was what I had reserved. For more than €200 per day for a 4*, they simply can't offer such appalling room for anyone. Terrible hotel !! Restaurant is also very bad. Nice staff, though. Run for the basic room. The receptionist said they have 10 terrible rooms ( called standard) like this one. Probably for the guests that will never return.

Ok

Customer review rating 3.5/5

Tonyf Business - Confirmed reviews ALL

Decent enough hotel for business trip. Although the service was a bit underwhelming, the staff seemed stressed and not as always effiient.

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Other web-users rate our hotel

  • 145 reviews 8.7/10 Location
  • 386 reviews 6.3/10 Room
  • 464 reviews 9.1/10 Service
  • 153 reviews 7.9/10 Breakfast
  • 152 reviews 6/10 Cleanliness

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