ibis Styles Strasbourg Stade de la Meinau (formerly ibis)

ibis Styles Strasbourg Stade de la Meinau (formerly ibis) 3 stars

Customer review rating (ALL Rating) 4.3/5 442 reviews

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Hotel extras

  • Cooking done by us served for restaurant, terrace and room service

  • Open access gym

  • BeIN Sport, Canal + in the room, RMC Sport on the big screen

  • Meinau Stadium is within walking distance

  • Secure underground parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Styles Strasbourg Stade de la Meinau (formerly ibis)

222 avenue de Colmar
67100 STRASBOURG
France

GPS:48.55611, 7.746123

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAR-RENDEZ-VOUS Non contractual photo

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  442 reviews

TripAdvisor Rating  4.0/5  122 reviews

Well located

Customer review rating 5.0/5

Geoff A. Couples - Confirmed reviews ALL

Excellent tram connection to the city, spotlessly clean, helpful and friendly staff and a great breakfast. All you could ask for and more!

Dear GEOFF A., We very much appreciate your comments regarding your stay at the ibis Styles Strasbourg Stade de La Meinau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, l'équipe Ibis Styles Strasbourg Stade de la Meinau.

Will located

Customer review rating 4.0/5

Anni Couples - Confirmed reviews ALL

Excellent breakfast and location. Rom small, but ok.

Mrs ANNI, First of all, we would like to thank you for taking the time to leave us your opinion following your stay in our establishment. We would like to thank you for the pleasant comment concerning our breakfast which offers fresh and varied products to our customers. Besides, he likes a lot thanks to that. We hope to be able to welcome you during a future stay in Strasbourg. Best regards, Maud DECOUSU

Good stay but a bit far from the center

Customer review rating 4.0/5

Lina Couples - Confirmed reviews ALL

Clean room Amazing breakfast Comfy bed Friendly staff

Dear Mrs. H., We very much appreciate your comments regarding your stay at the ibis Styles Strasbourg Stade de La Meinau. It is with real pleasure that we read your opinion, and we would like to sincerely thank you for this warm comment. Looking forward to seeing you again. Best regards, Maud DECOUSU

Incorrect amount charged to my credit card

Customer review rating 0.5/5

J. M. Solo - Confirmed reviews ALL

The hotel charged my credit card almost double the price of my stay a couple of days ahead my arrival. Upon checkout the staff confirmed that the authorisation limit will be reverted and the correct amount will be charged. Unfortunately it didn't happen and now, a couple of days after the checkout, I still haven't received the refund. Hotel does not answer my mails. I needed to write official complaint to booking.com Terrible customer service.

Dear M. J., Thank you for taking the time to tell us about your experience at the ibis Styles Strasbourg Stade de La Meinau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Maud DECOUSU

Good hotel, but untrained staff

Customer review rating 1.5/5

Dr. A. B. Couples - Confirmed reviews ALL

The hotel is well located and the infrastructure is good. However, the hotel staff directly interacting with guests need some more training to ensure guests enjoy their stay. We faced 2 unfortunate issues: 1) We requested a room with bathtub, where the bathtub was dysfunctional. Upon informing the reception, we were told nothing can be done. The reception staff at evening did not even communicate the problem to the reception staff at morning! This is highly unexpected of an ALL hotel, where I have been staying since the last 5 years. 2) We had a DO NOT DISTURB sign on our door, and the cleaning staff did not care! They barged into our room without knocking. This was a gross invasion of privacy(!!!), and led to dissatisfaction with the overall stay at your property. Once again, the reception staff was untrained to handle such a situation and no action occurred after we complained regarding this incidence. Privacy in a hotel room is EXTREMELY important, and the violation of the same should not be taken casually- and should be due for compensation. IBIS should duly take action.

Dear Mr B., Thank you for taking the time to comment on your stay and are absolutely sorry to read that your experience did not meet your expectations We are of course absolutely sorry for this problem encountered. We have taken very strong measures to ensure that this exceptional event remains so. The calm and tranquility of our guests are values ​​on which we do not compromise. We would like to assure you that we give the highest consideration to our customers, your comfort and your satisfaction being our first concerns and we hope to have the opportunity to welcome you again, during a future visit to Strasbourg to demonstrate it to you. Best regards, Maud DECOUSU

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Other web-users rate our hotel

  • 223 reviews 7.5/10 Location
  • 388 reviews 6.4/10 Room
  • 393 reviews 9/10 Service
  • 11 reviews 3.1/10 WiFi
  • 303 reviews 8.4/10 Breakfast
  • 168 reviews 7.9/10 Cleanliness
  • 93 reviews 4.4/10 Food

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