Aparthotel Adagio Access Strasbourg Illkirch 3 stars

Customer review rating (ALL Rating) 4.5/5 626 reviews

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Description

Hotel extras

  • Close to the Innovation Park of Illkirch-Graffenstaden

  • 1 min from the tramway

  • Private outdoor parking

  • 2 km from the Stade de la Meinau

Our accommodation(s)

Studio

Studio for two people

  • 2 pers. max
  • 20 / 215 sq ft
  • Bedding 1 x Double bed(s)
  • Views: Courtyard View or City View
  • Accessible room

Hotel location

Aparthotel Adagio Access Strasbourg Illkirch

106 Avenue de Strasbourg
67400 ILLKIRCH
France

GPS:48.538094, 7.733279

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  626 reviews

TripAdvisor Rating  3.5/5  449 reviews

Good hotel in a great city

Customer review rating 4.5/5

Alan R. Couples - Confirmed reviews ALL

There is a tram stop outside the hotel door! The staff are very friendly and helpful. Melanie stayed after her shift end to fix our heating problem

Unable to sleep well

Customer review rating 3.5/5

Raul C. Couples - Confirmed reviews ALL

Room 602: More or less satisfied with the rest of the service, nice people, but unable to sleep well. 1. The air extractor on the roof of the next building (from the hotel too) was on night and day. It should be put off at a certain time and put on in the morning. The administration was unable to help and a solution was not available, no room exchange was possible, since I was told that the hotel was full. 2. Kitchen - poor light, dangerous! Cupboards are placed too high and uncomfortable to reach. 3. Bathroom - no plug for the hair dryer or shaving machine. The shower needs repair, the lower screw that supports the shower system was to loose.

Dear Mister C., We appreciate you taking the time to share your feedback regarding your recent stay . We are glad to hear that you found the service satisfactory and encountered friendly staff during your visit. However, we are truly sorry to learn about the challenges you faced that impacted your sleep quality. Regarding the noise from the air extractor, we apologize for the inconvenience this caused. We understand the importance of a peaceful environment for our guests and will explore potential solutions within the constraints of the surrounding infrastructure. We regret any limitations in room availability during your stay and apologize for not being able to offer a room exchange. We will address the maintenance issues in the shower promptly. Once again, thank you for your valuable feedback. We strive to provide a pleasant stay for all our guests, and your comments will help us enhance the quality of our services. We hope to have the opportunity to welcome you back in the future for an improved experience. Warm regards, La Team Adagio Access Strasbourg Illkirch

Very good location closed to Tram station ,easy to travel to the any locations by public transportation systems

Customer review rating 4.5/5

Copper Solo - Confirmed reviews ALL

With small kitchen can cook by ourselves and friendly staffs , it will be my first choice hotel when I come back next time

Dear Copper, We are delighted to hear that you had a pleasant stay with us at Aparthotel Adagio Access Strasbourg Illkirch. Our convenient location near the tram station and the presence of a small kitchen in the room are designed to provide a comfortable and enjoyable experience for our guests. Your kind words about our friendly staff are truly appreciated. We look forward to welcoming you back on your next visit. Best regards, La Team Adagio Access Strasbourg Illkirch

Average experience

Customer review rating 3.0/5

Leo Families - Confirmed reviews ALL

They booked a deposit before arrival more than the final bill. The money is still blocked by my credit card. Apartment not well cleaned. Gold benefits not applied.

Very helpful staff.

Customer review rating 4.5/5

Juan Business - Confirmed reviews ALL

I informed the reception staff that my mobile phone had been stolen during my trip. Without requesting it, I benefitted from a room upgrade and was able to make an international call for free.

Cher Juan, Nous sommes ravis d'apprendre que vous avez trouvé notre personnel très serviable. À l'Aparthotel Adagio Access Strasbourg Illkirch, nous nous efforçons toujours d'assister nos clients de toutes les manières possibles.. We were delighted to be able to relieve you. We hope that despite this mishap your stay was pleasant. Nous avons hâte de vous accueillir à nouveau dans le futur. , La Team Adagio Access Strasbourg Illkirch

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Other web-users rate our hotel

  • 518 reviews 8.5/10 Location
  • 647 reviews 5.9/10 Room
  • 476 reviews 8.8/10 Service
  • 16 reviews 7.4/10 WiFi
  • 256 reviews 5.6/10 Cleanliness
  • 169 reviews 6.6/10 Breakfast
  • 76 reviews 4.2/10 Food
  • 5 reviews 4/10 Sustainability

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