ibis budget Strasbourg la Vigie 2 stars

Name: ibis budget Strasbourg la Vigie
Address: OSTWALD, 67540, FRANCE
Telephone: (+33)8/92683214
Rating: 3.8

Customer review rating 3.8/5 1,531 reviews

ALLSAFE approved hotel

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+ 9 Services

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ibis budget Strasbourg la Vigie

Smart choice economy hotel, open to everyday adventurers

The ibis budget Strasbourg la Vigie (formerly Etap Hotel) is located on the outskirts of Strasbourg, 6.2 miles (10 km) from the city center. In addition to the European institutions, the wine route is 9.3 miles (15 km) from the hotel. Take a break in room s for 1, 2 or 3 people at an affordable price. An economy hotel offering rooms with free WIFI.

Hotel extras

Advantage 1
Advantage 2
Advantage 3
Advantage 4
Advantage 5

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- Optic fiber technology provides the highest possible speed of Internet connection.
Private indoor parking
Accessibility for people with reduced mobility
- Rooms for guests with reduced mobility - Contact the hotel
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel
Air Conditioning

BreakfastPaying
Snack & beverage machinePaying

Hotel location

ibis budget Strasbourg la Vigie

15 rue Ferdinand Braun
Lieu dit La Vigie
67540
ostwald
france

Tel: +33892683214

Fax: (+33)3/88673495

Contact email :

Check-in from 12h00

Check out up to 12h00

By plane
ENTZHEIM At 12km / 7 miles
By car
Paris/A35 sortie 7 At 0km / 0 miles
By train
GARE CENTRALE At 10km / 6 miles

GPS :48.534337, 7.691529

Our accommodation(s)

TRIPLE - Room with a large bed and a bunk bed

Max. number of persons: 3
Area: From 12 m² / 129 sq ft

Wireless internet in your room

TWIN - Room with twin beds

Max. number of persons: 2
Area: From 10 m² / 108 sq ft

Wireless internet in your room

DOUBLE - Room with a large bed for 2 people

Max. number of persons: 2
Area: From 11 m² / 118 sq ft

Wireless internet in your room

Rooms

Great customer service

Craig Families - 24/02/2020 Confirmed reviews ALL

The team at Ibis were amazing at booking a family room. Could not have asked for more.

Dear Craig V., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg La Vigie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The room was too small for 2 pers.

Anonymous Families - 09/10/2019 Confirmed reviews ALL

The staff was amazing. They were always ready to give info. about region.

Dear LEA PINAR D., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg La Vigie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Booking Wasn't Available When I Arrived

Simon Solo - 19/09/2019 Confirmed reviews ALL

After calling the hotel directly quite late in the evening seeking urgent accommodation I was automatically transferred to a call centre. There was a single room left, which I booked and left my credit card details for confirmation (which is illegal in France, but I required the room). I was given my confirmation number, and a second confirmation number for some reason. Upon arrival at the hotel (over an hour travel away) neither of the codes worked, meaning I couldn't access the hotel. I tried calling Accor customer service, which continually rang out and disconnected me. This continued for ver 30 minutes of trying before I gave up and went to an adjacent hotel who had an out of hours contact for my hotel. The only upside of my delay is that there was a friendly rat running around the front of the hotel keeping me entertained. Upon calling the out of hours number I was told repeatedly I didn't have a booking and my confirmation number wasn't confirmed. Eventually he sent a very kind woman down to open the door for me, who searched the system for my booking (and couldn't find it). Eventually she found it in a system error file, meaning I didn't have a room (despite twice confirmed by the Accor representative). She very nicely found a guest who hadn't arrived yet and gave me his room for the evening. The room itself smelled heavily of smoke and mildew, but was otherwise clean. The only thing stopping me from giving this a zero star rating is the service of the lady at reception.

Dear SIMON J., Thank you for taking the time to tell us about your experience at the ibis budget Strasbourg La Vigie. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely,

MsIt was

Diana Business - 24/07/2019 Confirmed reviews ALL

It was nice experience, clean, quiet, great service

Dear DIANA S., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg La Vigie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

IBIS BIS

Thomas Couples - 23/07/2019 Confirmed reviews ALL

The entry code instructions were unclear; it wasn't clear that the code number was needed not for the entry terminal but just for the code pad. The manager had kindly e-mailed me the access code letters and the code pad entry number but hadn't made it clear that it wasn't necessary to use the entry terminal since the accommodation had been pre-paid. Otherwise the room was fine for one night (please get the WC seat fixed tho') and the breakfast was good value. For the price don't expect luxury but it is comfortable and well-equipped.

Dear THOMAS H., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg La Vigie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ester Business - 09/07/2019 Confirmed reviews ALL

WAS A SATISFACTORY EXPERIENCE. ISABELLE AT RECEPTION VERY GENTLE AND KIND.

Dear V., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg La Vigie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In need of TLC

Navigator55110840390 Couples - 19/06/2019 TripAdvisor review

Stayed here a few times. It needs some maintenance. Neither the bathroom nor toilet extractors worked in our room and there was a broken reading lamp. But it's really handy for the motorway on our drive to and from Italy.

Good but

Eric C. Families - 02/03/2019 Confirmed reviews ALL

I reserved a room for the family "No smoking", but when we arrived into the room it smell strongly the cigarette. I think that people before have smoked near the windows to be sure taht the alarm dont work. With my children it was diffciult. For the rest the hotel was very fine, reception, peolple, breakfast very nice. Please take car about the smooker. Regards

Dear Eric C., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg La Vigie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

One night after driving from italy

Mrs M. E. Couples - 16/01/2019 Confirmed reviews ALL

Hotel ok but rooms very small compared to other Ibis budget. Very noisy train line although after reading other comments and asking for a room away from the track, our sleep was still disturbed by the noise. Room extremely hot ( mid Jan )Turned off the radiator but unable to cool down the room by opening the window because of the train noise.

Dear MARGARET E., Thank you for taking the time to tell us about your experience at the ibis budget Strasbourg La Vigie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

simple, practical

Anonymous Couples - 21/12/2018 Confirmed reviews ALL

practical location, bedding with holes, noisy outside the room

Dear MARJORIE A., Thank you for taking the time to tell us about your experience at the ibis budget Strasbourg La Vigie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Hotel not recommended

pepe19792018 Family - 14/12/2018 TripAdvisor review

I used to go to Ibis because I know what to expect. But I will not go again to this hotel. Room was dirty, tiny room and in breakfast, there is no plates, nor fruit...El hotel es pesimo, habitaciones diminutas. Para nada limpias, alfombras sucias. A partir de ahora Ibis budget queda descartado de nuestros viajes

Anonymous Families - 01/10/2018 Confirmed reviews ALL

bathroom was not cleaned during the two days stay. very shameful

Dear Samira W., Thank you for taking the time to tell us about your experience at the ibis budget Strasbourg La Vigie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Not as expected

Dmitri Families - 22/08/2018 Confirmed reviews ALL

There was a strange smell in the lobby area and corridor. Aircon was not working.

A quick rest place

Junior Families - 20/08/2018 Confirmed reviews ALL

We stopped for a rest driving trough Europe, quite affordable choice, everything that needed bed, shower and aircon. Not the fastest WIFI, but still enough to check your mails or surf the net. Room looks clean, you cannot ask more for this price, really nice value for the money

Economy but practical

Fabio B. Families - 07/08/2018 Confirmed reviews ALL

We are always 2 adult and 3 children. So we need 2 rooms. At this price only Ibis Budget can give rooms with in room shower

Very good.

Robert P. Couples - 24/07/2018 Confirmed reviews ALL

Everything about the stay at this Hotel was very good for us as we only spent one night and it suited our late arrival and early departure.

Really bad connection to the other parts of the city. Not well cleaned rooms.

Juli Business - 07/06/2018 Confirmed reviews ALL

It was the worst hotel I've ever been due to the poor location - without a car it is impossible to get to the other parts of the Illkirch/Strasbourg in the evening. Room hasn't been cleaned well - floors weren't vacuumed fot the long time, under the bed there were puffs of dust - gross. I know that it is a budget one, bus cleaning is a basic thing, come on! I have also doubts that the shower and a toilet were cleaned. I wouldn't recommend this hotel. Only one guy on the reception was nice, and for his apologizes you get 3 stars out of 10.

Dear JULITA W., Thank you for taking the time to tell us about your experience at the ibis budget Strasbourg La Vigie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Comfortable stay at very good price

Cath Couples - 25/03/2018 Confirmed reviews ALL

Room had all we needed for an overnight stop. Staff friendly and helpful. Convenient for motorway

Overnight transit stop

Angy Friends - 18/03/2018 Confirmed reviews ALL

Comfortable. Easy to access now that the codes are provided by text

Dear ANGELA B., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg La Vigie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Suzanne Families - 08/03/2018 Confirmed reviews ALL

Easy & comfortable

Dear SUZANNE V., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg La Vigie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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