ibis budget Strasbourg la Vigie 2 stars

Customer review rating (ALL Rating) 4.2/5 615 reviews

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Description

Hotel extras

  • 10 minutes from Strasbourg-Entzheim airport

  • Close to thoroughfares (A35)

  • Free secure car park

  • Visit the Alsatian Christmas Markets

Our accommodation(s)

Hotel location

ibis budget Strasbourg la Vigie

15 rue Ferdinand Braun, Lieu dit La Vigie
67540 OSTWALD
France

GPS:48.534337, 7.691529

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  615 reviews

TripAdvisor Rating  3.0/5  437 reviews

Warm comfortable

Customer review rating 4.5/5

Tom G. Solo - Confirmed reviews ALL

The room was warm and comfortable. Only negative point was the proximity to the railway lines..

Dear EMIL-THOMAS G., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg La Vigie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Poor, and broken equipment.

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Was unable to check in at chosen time (after 12:00); machine at entrance did not accept my creditcard. (creditcard is digital, no possibility for me to enter card into machine). Here fore I called Mercure as per paper taped to machine, waited close to 20 minutes to hear no correct answers. I was told that checking in was impossible, only possible from 15:00 hours, from 16:00 hours and 17:00 hours. Airconditioning was faulty, room was to hot resulting in high fever of my daughter the next day. Receptionist at Ibis Budget tried hard to help us: he was friendly and efficient.

Dear CASPAR B., Thank you for taking the time to tell us about your experience at the ibis budget Strasbourg La Vigie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Below standard but fine

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

The shower did not have hot water at any point but my stay was short so it wasn't too much of a problem

Dear MARTIN M., Thank you for taking the time to tell us about your experience at the ibis budget Strasbourg La Vigie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

not bad but ...

Customer review rating 3.0/5

Sr Business - Confirmed reviews ALL

The hotel is next to a train track so imossible to sleep before 11:30pm and firdt train gets by around 6am Also, almost the building is badly sound proofed so when one person makes noises, everybody shares it ...

Dear SEBASTIEN R., Thank you for taking the time to tell us about your experience at the ibis budget Strasbourg La Vigie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Andreoli D. Business - Confirmed reviews ALL

Personnel hyper sympa , on se sent bien

Madame/Monsieur D., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Strasbourg La Vigie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs.

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Other web-users rate our hotel

  • 315 reviews 7.7/10 Location
  • 606 reviews 5.2/10 Room
  • 415 reviews 8.8/10 Service
  • 6 reviews 9.3/10 WiFi
  • 370 reviews 3.3/10 Comfort
  • 284 reviews 6.1/10 Cleanliness
  • 244 reviews 6.6/10 Breakfast
  • 76 reviews 2.8/10 Amenities

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