ibis budget Strasbourg la Vigie 2 stars

Customer review rating (ALL Rating) 4.1/5 588 reviews

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Description

Hotel extras

  • 10 minutes from Strasbourg-Entzheim airport

  • Close to thoroughfares (A35)

  • Free secure car park

  • Visit the Alsatian Christmas Markets

Our accommodation(s)

Hotel location

ibis budget Strasbourg la Vigie

15 rue Ferdinand Braun, Lieu dit La Vigie
67540 OSTWALD
France

GPS:48.534337, 7.691529

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  588 reviews

TripAdvisor Rating  3.0/5  440 reviews

Meh

Customer review rating 3.0/5

Claudia Families - Confirmed reviews ALL

We came in extended family and we found out that the rooms (3 pers+ 2pers) were located on separate floors.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We normally give rooms beside for families, but the type of rooms were different ans we don't have on the same floor. We apoligise. Sincerely,

Great, but..

Customer review rating 3.5/5

Jane D. Families - Confirmed reviews ALL

Although it is well located (approx of transportation : trains, bus, tram), there were a lot of truck noises and the access to the train station required a massive turn around while it is just one door from the hotel. Also, the chamber was great, the staff were super nice and I had a nice stay. I would totally recommend for small budget stay.

Terrible stay

Customer review rating 0.5/5

Vanessa Families - Confirmed reviews ALL

I have stayed at Ibis budget hotels in other cities and have always had a good stay. The stay in Strasbourg La Vigie was terrible. The hotel was doing construction on a room that was located almost next to our room and we were woken up with very loud noises on Thursday and Friday before 8:30am. The noises were extremely loud. Construction noises, drilling noises and someone pounding on the walls. Terrible. I asked if I could be moved to a quieter room but was told by the clerk that there wasn’t any availability that day to move. I asked if the reception had ear plugs for us but they didn’t. We could not rest at all during our vacation there. I will not stay at an Ibis budget again.

Good stay

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

It’s very cheap and serves the purpose. A hairdryer would be appreciated though.

Dear VERA A., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg La Vigie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. A hairdryer is available at the reception desk on request. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Never again

Customer review rating 0.5/5

Carlo A. C. Families - Confirmed reviews ALL

We have booked (and paid) a room for 4 people but there were only 3 beds. Nobody at the desk, no Number to call, no other room available. The morning after we tried to complain and the reply was "I cannot help and the manager is not here"

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Other web-users rate our hotel

  • 303 reviews 7.7/10 Location
  • 570 reviews 4.8/10 Room
  • 396 reviews 8.6/10 Service
  • 352 reviews 3.2/10 Comfort
  • 258 reviews 5.6/10 Cleanliness
  • 228 reviews 6.5/10 Breakfast

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