ibis Strasbourg Centre Historique Hotel 3 stars

room a little too tight, WC small flusher not working properly, keeps running the water, luckily when one pushed the large flusher, the small one stopped running water --

Welcome by a certain "Mathias" was horrible, never been welcomed with such snob and unpleasant attitude. He is unable to explain respectfully and in a diplomatic way to a client a situation that was not understood and not badly intended. He spoke to me in a not acceptable way, we had a dispute in front of my wife and my daughter, and I stopped the show in order to calm down the situation which he was not able to do in first unfortunately. We felt particularly bad to start our stay but then, we didn't see him anymore and all the stay was conform our expectations.

Location was great, near the old town which was fab and not to far of a walk to the new town. Hotel room was ok, could do with decorating. Bar was lovely and the staff in the bar was lovely. The night we stayed the fire alarm went off at 1am. We vacated the hotel but we didn't see one member of staff. We were told by another guest that it was a false alarm. This was very poor communication on behalf of the hotel. On check out nothing was mentioned about the alarm nor where we asked did we enjoy our stay. A bit disappointing.

I cannot understand how this can be a 3 star hotel. We stayed for 2 nights (14th to 16th Feb 2020) and we ended up in a room with a toilet smaller than 2 sqm with snots on the walls. The mattress on the bed was 5cm thick (I think they have thicker ones for camping nowadays) and 180cm long. I'm 190cm tall so I had to sleep with my feet outside the bed. The furniture in the rooms is really outdated too and there was no safe in the room. For breakfast, on the first day when we got to the restaurant 90% of the tables were free but still dirty and no-one was cleaning them. Dishes were missing and we had to look for someone to ask for other ones and waited 5 minutes just for that. Overall breakfast was ok. For the parking on the rear-side, nobody was lifting the barrier even after ringing the bell multiple times and my girlfriend always had to go the reception and ask to open the gate. The friendly personnel and the position close to petite France are the only good things worth nothing.

Nice room but reception workers should provide city map and inform about the hotel and propositions upon arrival

friendly and effiicient staff

Not a particularly great location, small rooms, very small bathroom, basic facilities only. The service in the bar area was below standard - often had to wait lengthy periods for any attention. Inexpensive, but you get what you pay for.

Great location, great breakfast. Recommendation for all, hotel location is near old city and Petite France. TGV railway station is very near.The best part of all is the Strasbourg's Museum of Modern and Contemporary Art (MAMCS), located just behind the hotel.

The heating,the sheets clean and extra White,the breakfast is very complete.The bathroom a bit small but clean.You can go walking to the centre and to the train station.Nice staff.Quite at night.International channels on TV.

The room was decent. We have stayed in several properties of ibis, and this one has relatively smaller rooms. The property is less than 1 km from city center and very near to christmas markets. Which is a big plus. The staff is very friendly and nice. Almost everyone spoke english which is a big plus in france! There was a funny mould smell in the bathroom though.

I´ve been a loyal Ibis guest and I know pretty well the Ibis concept. Overall, I was not happy with my stay at this Ibis hotel. First, the good things, the receptionist who was a trainee, was very nice and accomodating, and the hotel's location while not central to the old town, is good enough. I arrived on a Saturday during the Christmas season, and the very small parking lot was full, as were all the public parkings around the hotel. I had to find a place somewhere else on the street, with a 15 minutes walk back to the hotel. My real complain is the room size which was tiny and, specially, the toilet's size which was minuscule. The room's sound-proofing was very low, and we could hear everything that was going arond the room. The toilet also had a sewer aroma, which was not nice. For the price I paid the value for money whas very low. I expect to never stay at this hotel again.

very good Location, friendly personal, simple Rooms. Walking distance to the historique Center. the room was a Little small than the average Ibis Rooms. breakfast has also improvement potential. parking space was great.

This place is all about the location. A 10 minute walk to the Petit France area of Strasbourg Old Town, on site parking and pretty cheap rooms makes this an appealing location for a flying visit to this beautiful city. However having stayed in a number of Ibis hotels I was shocked at how small the rooms were and in particular how small the bathroom was. I have literally had more space in an aircraft toilet! It was impossible to sit on the toilet straight, (you had to sit slightly to one side), and even then the toilet roll was literally in your face. I estimate the bathroom was perhaps 1 metre wide so standing at the basin meant your back was brushing against the towels hanging on the wall behind you. In addition the air con was only producing heat (an enquiry at Reception told me that the system either produces hot air for everyone or cold air for everyone, but you cannot choose which you get in your room. As a consequence the room was very hot and made sleep difficult. As a cheap, well located base for a one night visit to Strasbourg this place is worth a punt, but if you are above average size don't even think about it!

Hotel standart, with clean rooms, staff competent and a good breakfast with french specialities like madelaines, croissants and pain au chocolat. Localization not so good for a walk to the cathedral and downtown.

Very old facilities, not very clean rooms, poor variety and availability in breakfast, rude staff. Stayed for one night. Never again, last minute choice. Average location, bad rooms and mediocre breakfast.