ibis Strasbourg Centre Historique 3 stars

Customer review rating (ALL Rating) 4.0/5 1,948 reviews

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ibis Strasbourg Centre Historique - Image 1
ibis Strasbourg Centre Historique - Image 2
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7 Rue de Molsheim, 67000 STRASBOURG, France

Description

Hotel extras

  • 10 mins' walk to the Historic Center and 15 mins to the Cathedral

  • 10 mins' walk from the SNCF-TGV station

  • Bar and terrace in the hotel

  • Public paid car park 50 yards away

  • 5 lounges bathed in natural light for your meetings or seminars

Our accommodation(s)

Hotel location

ibis Strasbourg Centre Historique

7 Rue de Molsheim
67000 STRASBOURG
France

GPS:48.578275, 7.734772

Telephone
Fax +33 3 90 22 48 60

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN RESTAURANT

Enjoy our ibis kitchen restaurant with its authentic, varied and fresh cuisine, in your bedroom or in room service. Start the day well with a visit to our all-you-can-eat buffet breakfast buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,948 reviews

Customer review rating 1.5/5

Ruben D. L. A. Solo - Confirmed reviews ALL

I have already been in this hotel several times, however, I am not satisfied with the experience in this opportunity. Starting by the reception on the first day; I was received by Virginie on Friday 6th March (around 13-13.30). I did not feel welcome to the hotel as the first sentence she mentioned was "the time for check-in starts at 15.00" without even saying hello or good afternoon. After this sentence, I told her that I am a platinum member and she just replied "it does not matter, it is not the time for check-in " without even checking if there was any room available. However I insisted as early check-in is one of the possible advantages of being a Platinum member and it was already around 13.30; she finally found a room to assign to me. I did not feel that the process was very professional and it was very different from my previous experiences with other staff members of this hotel in previous stays. Additionally, the room which was assigned to me was not in a very good condition: the bathroom wasn't completely clean, there was mold on the walls, parts of the bedroom floor were loose, and the bed wasn't in good condition.

Customer review rating 4.5/5

Carola P. Solo - Confirmed reviews ALL

nettes Personal

Customer review rating 3.5/5

Xavier G. L. Couples - Confirmed reviews ALL

Everything was correct, but nothing was out of the ordinary. The room was rather small, the shower was VERY small and crammed. But again, nothing was wrong per se; and while not being expensive, it was a bit underwhelming for the price we paid.

Dear Xavier G. L., Thank you for your feedback. I appreciate your comments regarding the room size and shower facilities, as well as your perception of value. Your insights will assist us in evaluating our offerings to ensure a more fulfilling experience for future guests. Best regards, Sandrine Customer Follow-Up Manager

Customer review rating 1.5/5

Leonor H. W. Business - Confirmed reviews ALL

I can understand that the room if not occupied is cold when you check in, but mine was freezing, only had a light duvet, and was very cold until early hours when temperature finally went a little up. I took a break for dinner in teh restaurant, and same thing, the place was really cold. Makes the experience unpleasant given the hotel is, let's say it clearly, very basic.

Dear Leonor H. W., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the discomfort you experienced due to the temperature in your room and the restaurant. We strive to ensure a pleasant environment for our guests, and it is disappointing to learn that we fell short in this instance. Your insights regarding the heating will be noted for future reference. We appreciate your understanding and hope you might consider staying with us again to experience our improvements. Kind regards, Sandrine Customer Follow-up Manager

Customer review rating 2.5/5

Alessandro G. Couples - Confirmed reviews ALL

the restaurant was closed

Estimado Alessandro G., Lamentamos que su experiencia no haya sido satisfactoria. La disponibilidad de nuestro restaurante puede variar y, en ocasiones, se encuentra cerrado. Agradecemos su comprensión y esperamos poder ofrecerle un mejor servicio en el futuro. Atentamente, Sandrine Responsable Seguimiento Clientes

Other web-users rate our hotel

  • 1,464 reviews 8.8/10 Location
  • 2,002 reviews 3.3/10 Room
  • 1,328 reviews 8.8/10 Service
  • 19 reviews 9.1/10 WiFi
  • 1,419 reviews 2.2/10 Comfort
  • 760 reviews 8.2/10 Breakfast
  • 630 reviews 5.1/10 Cleanliness
  • 387 reviews 3.2/10 Vibe

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