ibis Strasbourg Centre Historique Hotel 3 stars

Great location, great stuff, and perfect breakfast!

Refer above

Staff was friendly, Breakfast ok, Bed uncomfortable (too soft), bathroom way too small, WC almost not usable

Very small rooms and last refurbishment has been quite some time ago. Still we booked at a good rate. So it was ok. Only the size of the toilet is the weak point. I’m 185cm and barely fit.

The heating,the sheets clean and extra White,the breakfast is very complete.The bathroom a bit small but clean.You can go walking to the centre and to the train station.Nice staff.Quite at night.International channels on TV.

Romm small but with everything you need. Staff was friendly. They seem to be all very young and a little bit shy and helpless. Breakfast and restaurant were great. There was a fire alarm in the evening and none of the staff spoke to the guests who all came down to the entrance. We didn't know what was going on and the staff did nothing. On one am at the 1.1.2020 we returned to the hotel. There were a lot of people in the bar, but no staff. When somebody appeared he said that they don't sell alcohol. But the menu said that you get drinks 24 hours a day. A lot of people were really angry.

The room was satisfactory. Everything was good.

Positiva

The room was decent. We have stayed in several properties of ibis, and this one has relatively smaller rooms. The property is less than 1 km from city center and very near to christmas markets. Which is a big plus. The staff is very friendly and nice. Almost everyone spoke english which is a big plus in france! There was a funny mould smell in the bathroom though.

We always try to use ibis hotels for standardized service in good locations. Our experience was okay but we had few problems: 1- no one at your hotels(not only this one but all) knows how to use the app, we bought something and we wanted to earn points but no one in the hotel knows what that app is. Why do you have an app if your employees doesnt know what it is? 2- unfortunately the towels in the room were dirty, this is sad for accor hotels standarda 3- we had a good breakfast but 1-2 cheese slices were already rotten We want to use ibis hotels in the future but please see my comments above for some improvements Mert

I was satisfied with the room (although really small and there was a bad smell coming from the bathroom). Clean room, very kind service. Still I don't think it is worthy the price.

I´ve been a loyal Ibis guest and I know pretty well the Ibis concept. Overall, I was not happy with my stay at this Ibis hotel. First, the good things, the receptionist who was a trainee, was very nice and accomodating, and the hotel's location while not central to the old town, is good enough. I arrived on a Saturday during the Christmas season, and the very small parking lot was full, as were all the public parkings around the hotel. I had to find a place somewhere else on the street, with a 15 minutes walk back to the hotel. My real complain is the room size which was tiny and, specially, the toilet's size which was minuscule. The room's sound-proofing was very low, and we could hear everything that was going arond the room. The toilet also had a sewer aroma, which was not nice. For the price I paid the value for money whas very low. I expect to never stay at this hotel again.

All worked well for us. Room was *cold*. 15-16c, despite A/C switched on ? Curious. Room 249 Was given a small heater which helped. But hardly ideal ? Well placed for the touristic Petite France. Staff very pleasant and helpful, despite chilly room.

Easy check-in based on on-line reservation. Attractive public area, with reasonable facilities. Clean and comfortable small room, basic requirements, no kettle. Breakfast with good menu. Well sited for access to both Old City and Railway Station.

very good Location, friendly personal, simple Rooms. Walking distance to the historique Center. the room was a Little small than the average Ibis Rooms. breakfast has also improvement potential. parking space was great.