ibis Strasbourg Centre Historique 3 stars

Customer review rating (ALL Rating) 4.0/5 1,949 reviews

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ibis Strasbourg Centre Historique - Image 1
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7 Rue de Molsheim, 67000 STRASBOURG, France

Description

Hotel extras

  • 10 mins' walk to the Historic Center and 15 mins to the Cathedral

  • 10 mins' walk from the SNCF-TGV station

  • Bar and terrace in the hotel

  • Public paid car park 50 yards away

  • 5 lounges bathed in natural light for your meetings or seminars

Our accommodation(s)

Hotel location

ibis Strasbourg Centre Historique

7 Rue de Molsheim
67000 STRASBOURG
France

GPS:48.578275, 7.734772

Telephone
Fax +33 3 90 22 48 60

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN RESTAURANT

Enjoy our ibis kitchen restaurant with its authentic, varied and fresh cuisine, in your bedroom or in room service. Start the day well with a visit to our all-you-can-eat buffet breakfast buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,949 reviews

Customer review rating 1.5/5

Leonor H. W. Business - Confirmed reviews ALL

I can understand that the room if not occupied is cold when you check in, but mine was freezing, only had a light duvet, and was very cold until early hours when temperature finally went a little up. I took a break for dinner in teh restaurant, and same thing, the place was really cold. Makes the experience unpleasant given the hotel is, let's say it clearly, very basic.

Dear Leonor H. W., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the discomfort you experienced due to the temperature in your room and the restaurant. We strive to ensure a pleasant environment for our guests, and it is disappointing to learn that we fell short in this instance. Your insights regarding the heating will be noted for future reference. We appreciate your understanding and hope you might consider staying with us again to experience our improvements. Kind regards, Sandrine Customer Follow-up Manager

Customer review rating 2.5/5

Alessandro G. Couples - Confirmed reviews ALL

the restaurant was closed

Estimado Alessandro G., Lamentamos que su experiencia no haya sido satisfactoria. La disponibilidad de nuestro restaurante puede variar y, en ocasiones, se encuentra cerrado. Agradecemos su comprensión y esperamos poder ofrecerle un mejor servicio en el futuro. Atentamente, Sandrine Responsable Seguimiento Clientes

Customer review rating 3.5/5

Anna L. Couples - Confirmed reviews ALL

Clean room but old building, I had an impression to live in USSR. The sheets were torn in the corner so they weren’t even changed because of that.

Dear Anna L., Thank you for your feedback regarding your recent stay. I appreciate your comments about the room cleanliness and regret that the condition of the sheets did not meet our usual standards. Your insights are valuable as we aim to enhance our guests' experience. Best regards, Sandrine Client Follow-up Manager

Customer review rating 3.5/5

Zala S. Couples - Confirmed reviews ALL

Room relatively small and we could hear the upstairs guests. Very good customer service and staff friendliness.

Dear Zala S., Thank you for your feedback. I am pleased to hear that you appreciated our location and the service provided by our team. I apologize for the inconvenience caused by noise and the room size. Your comments are invaluable to us as we strive to enhance our guests' experiences. Sandrine Customer Follow-up Manager

Customer review rating 1.5/5

Franco M. Families - Confirmed reviews ALL

Very disappointed, very small room, budget hotels have better rooms. No facilities in the room, not even space for our luggage. Had to go to the bar for some boiling water, no facilities to store my insulin. Bathroom so narrow that each time was knocking down the hairdryer Only two small towels, not suitable for adults, maybe for a child. Had to go to reception to ask for toilet paper as the roll available in the bathroom was almost finished when we arrived, Breakfast very average/poor, the only two items that should have been hot were stoned cold. Very abrupt and arrogant lady keeping the buffet organised.

Dear Franco M., Thank you for sharing your thoughts regarding your recent stay at ibis Strasbourg Centre Historique. I regret to learn that your experience did not meet your expectations. We strive to provide comfortable accommodations, and I am sorry that the size of your room and the facilities did not fulfill your needs. Our rooms are designed to be functional and may vary in size. I understand the challenges regarding the bathroom space and the towels provided. Your feedback will be noted for our ongoing evaluation of guest comfort. Concerning the breakfast experience, we aim to offer a satisfactory selection, and I apologize that the temperature of the food did not meet standards. Additionally, I will address your comments regarding the staff's demeanor to ensure a more welcoming atmosphere in the future. Thank you for your valuable feedback. Best regards, Sandrine Customer Service Manager

Other web-users rate our hotel

  • 1,471 reviews 8.8/10 Location
  • 2,002 reviews 3.3/10 Room
  • 1,328 reviews 8.8/10 Service
  • 19 reviews 9.1/10 WiFi
  • 1,421 reviews 2.3/10 Comfort
  • 761 reviews 8.3/10 Breakfast
  • 633 reviews 5.1/10 Cleanliness
  • 387 reviews 3.3/10 Vibe

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