ibis Strasbourg Centre Historique 3 stars

Customer review rating (ALL Rating) 4.0/5 2,165 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 10 mins' walk to the Historic Center and 15 mins to the Cathedral

  • 10 mins' walk from the SNCF-TGV station

  • Bar and terrace in the hotel

  • Public paid car park 50 yards away

  • 5 lounges bathed in natural light for your meetings or seminars

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis Strasbourg Centre Historique

7 Rue de Molsheim
67000 STRASBOURG
France

GPS:48.578275, 7.734772

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

IBIS KITCHEN RESTAURANT

Enjoy our ibis kitchen restaurant with its authentic, varied and fresh cuisine, in your bedroom or in room service. Start the day well with a visit to our all-you-can-eat buffet breakfast buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,165 reviews

TripAdvisor Rating  3.5/5  1,812 reviews

Needs refurbishment. And cleaning.

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

The hotel is old, tired and in need of refurbishment. I stayed on the 4th floor, where the hallway carpet smells like a toilet. The cleaning standards and attention to detail are poor. Cobwebs in the bedroom, and so many cobwebs in the very dirty breakfast room windows. But the front desk and breakfast staff were lovely, friendly and helpful. Thank you!!

Geachte KATIE D., Bedankt dat u de tijd heeft genomen om ons te vertellen over uw ervaring in ibis Strasbourg Centre Historique. Het spijt ons te horen dat uw verblijf niet aan uw verwachtingen heeft voldaan; hiervoor willen wij u dan ook onze oprechte excuses aanbieden. Bij Ibis, streven we naar een hoogwaardige dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. U kunt erop vertrouwen dat wij de juiste maatregelen zullen treffen om het probleem te verhelpen en te voorkomen dat het zich nogmaals voor zal doen. Wij stellen het op prijs dat u uw opmerkingen met ons heeft willen delen en wij hopen dat u ons de kans wilt geven om u in de nabije toekomst beter van dienst te zijn. Hoogachtend, Sandrine Responsable Suivi Clients

Well located

Customer review rating 3.5/5

Sabine Couples - Confirmed reviews ALL

Short walk to the historic centre and 10 minute walk to the central station.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandrine Responsable Suivi Clients

Good location

Customer review rating 3.5/5

Peter A. H. Couples - Confirmed reviews ALL

Easy to find and reception very helpful finding us a Mercedes garage to replace a wheel

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sandrine Responsable Suivi Clients

Friendly and helpful staff

Customer review rating 4.5/5

David Friends - Confirmed reviews ALL

One of our group has mobility issues and the room was designed for this. The staff were also very helpful with the accessible toilet in the lobby.

Dear DAVID D., We very much appreciate your comments regarding your stay at the ibis Strasbourg Centre Historique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine Responsable Suivi Clients

Good base

Customer review rating 3.5/5

Markus H. Couples - Confirmed reviews ALL

To discover Strasbourg it's a good location. But the rooms are very small, and there is only one towel for each person. Our toilet was a bit clogged and the air conditioner had a bearing damage, so it was very noisy. We had to switch it off during the night. We stayed ther many times - this time ist was the worst.

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Other web-users rate our hotel

  • 1,412 reviews 8.9/10 Location
  • 1,951 reviews 3.6/10 Room
  • 1,358 reviews 8.8/10 Service
  • 14 reviews 9.2/10 WiFi
  • 1,389 reviews 2.1/10 Comfort
  • 779 reviews 8.1/10 Breakfast
  • 568 reviews 5.4/10 Cleanliness
  • 352 reviews 3.5/10 Vibe

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