Mercure Canberra Belconnen 4 stars

Customer review rating (ALL Rating) 4.6/5 678 reviews

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Mercure Canberra Belconnen - Image 1
Mercure Canberra Belconnen - Image 2
Mercure Canberra Belconnen - Image 3
Mercure Canberra Belconnen - Image 4
59 Cameron Avenue, Belconnen, 2617 CANBERRA, Australia

Description

Hotel extras

  • Located in Belconnen, just 8km from the Canberra CBD with easy access to tourist attractions.

  • 125 guest rooms complete with plush beds, complimentary Wi-Fi and smart TVs with Chromecast.

  • 59 Cameron Ave Conference and Event Centre is located on the top level of the hotel.

  • Hotel connects to the Canberra Labor Club which offers a bar, café and restaurant.

  • Secure undercover parking available with 300 spaces and free EV charging.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with 1 King bed

Photo out of - Superior Room with 1 King bed

The modern room features a 43inch SMART TV, spacious bathroom, personal safe, complimentary high speed WiFi and multifunctional workspace. Up to 2 adults. No rollaway available.

  • Views:

    Lake View or Mountain view

Max. number of persons
2
Area
From 31 m² / 333 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 31 m² / 333 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Lake View or Mountain view
See availabilities

The modern room features a 43inch SMART TV, spacious bathroom, personal safe, complimentary high-speed Wi-Fi and multifunctional workspace. Room has 2 X Queen Beds and can sleep up to 4 people.

  • Views:

    Lake View or Mountain view

Max. number of persons
4
Area
From 31 m² / 333 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Web TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

WHEELCHAIR ACCESSIBLE ROOM: The modern room features a 43inch SMART TV, spacious accessible bathroom, personal safe, complimentary high speed WiFi and multifunctional workspace. Up to 2 adults and 1 Child. Rollaway available. Twin by request only.

  • Views:

    Mountain view

Max. number of persons
2
Area
From 31 m² / 333 sq ft
Accessibility
Accessible room

Bedding

Joinable bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Web TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

The contemporary room features separate lounge with a sofa, bath, separate walk-in shower, SMART TVs in the lounge and bedroom, personal safe and complimentary high speed WiFi. King size main bed and sofa bed in the lounge can sleep up to 3 people.

  • Views:

    Lake View

Max. number of persons
3
Area
From 41 m² / 441 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Ice Machine
  • Kettle
  • Microwave
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

The spacious apartment features a contemporary décor, open plan living, dining area with kitchenette, bath, separate shower, SMART TV, personal safe and complimentary high speed WiFi. Up to 2 adults.

  • Views:

    Mountain view

Max. number of persons
2
Area
From 41 m² / 441 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Ice Machine
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Canberra Belconnen

59 Cameron Avenue, Belconnen
2617 CANBERRA
Australia

GPS:-35.240793, 149.07085

Telephone
Fax +61 2 6253 1059

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 125 rooms
  • 5 rooms for people with reduced mobility
  • 2 family rooms
  • 20 connecting rooms
  • 125 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Catering

One Restaurant

Breakfast

  • Buffet Additional charge

Business

5 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Tourist guide for families

Well-being

Hotel Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 200 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.2 m / 7.87 ft

  • Parking pricing: 9.26 € 15 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • TESLA recharging units

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

SELECTIONS BISTRO

Photo out of - SELECTIONS BISTRO

Selection Bistro is located in the Canberra Labor Club. It offers a wide variety of cuisine at great prices in a warm and friendly ambience.

Cooking style
Bistro
Capacity
240
Accessibility
Accessible service
2617 Canberra, Australia
Telephone +61 2 5104 3001

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Children menu

Selection Bistro is located in the Canberra Labor Club. It offers a wide variety of cuisine at great prices in a warm and friendly ambience.

Full Buffet Breakfast available daily $25.00 per person Continental available daily $15.00 per person Accor Member Discounts available for breakfast only

Keep up your exercise regime with our well equipped fitness centre.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  678 reviews

Customer review rating 4.5/5

Vivienne B. Solo - Confirmed reviews ALL

Dear Vivienne, Thank you for your positive feedback regarding your stay with us. We appreciate your comments about our location and the comfort of your room. We regret the inconvenience caused by the availability of parking. Your input is valuable as we continuously strive to enhance our guests' experiences. Best regards, Charmaine Mercure Canberra Belconnen

Customer review rating 5.0/5

Na L. Business - Confirmed reviews ALL

Dear Na L., Thank you for your positive feedback regarding your stay at our hotel. We are pleased to hear that you found our establishment clean and enjoyed the amenities offered. We hope to welcome you back in the future for another pleasant experience. Best regards, Charmaine Mercure Canberra Belconnen

Customer review rating 4.5/5

Catherine S. Couples - Confirmed reviews ALL

Dear Catherine, Thank you for your kind words regarding your recent stay. We are delighted that you found our location convenient, enjoyed the spacious accommodations, and appreciated the friendly service. Your feedback on parking is also valued, and we look forward to welcoming you back in the future. Best regards, Charmaine Mercure Canberra Belconnen

Customer review rating 3.5/5

Rachel D. Couples - Confirmed reviews ALL

Dear Rachel, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location to be quiet and that our staff provided friendly service. However, we regret that the condition of the sofa, cushions, and carpet did not meet your expectations. Your comments regarding the dining experience at the nearby labor club have also been noted, and we appreciate your understanding of the situation. We value your input as it helps us improve our services. Best regards, Charmaine Mercure Canberra Belconnen

Customer review rating 0.5/5

Bradley S. Couples - Confirmed reviews ALL

Dear Guest, I have checked and can see that we have applied the discount for breakfast and processed a refund to your card on your departure date. I apologise for the billing error and any frustration this caused. I can see that we provided a complimentary room upgrade with your gold membership. We will investigate the pillows in your room, thank you for reporting this. Please feel free to contact me directly if I can help with anything further. Kind Regards, Cheyne Stebbing General Manager

Dear Vivienne, Thank you for your positive feedback regarding your stay with us. We appreciate your comments about our location and the comfort of your room. We regret the inconvenience caused by the availability of parking. Your input is valuable as we continuously strive to enhance our guests' experiences. Best regards, Charmaine Mercure Canberra Belconnen

Customer review rating 5.0/5

Na L. Business - Confirmed reviews ALL

Nice and clean.

Dear Na L., Thank you for your positive feedback regarding your stay at our hotel. We are pleased to hear that you found our establishment clean and enjoyed the amenities offered. We hope to welcome you back in the future for another pleasant experience. Best regards, Charmaine Mercure Canberra Belconnen

Customer review rating 4.5/5

Catherine S. Couples - Confirmed reviews ALL

Spacious rooms and comfortable. Great location near to Labour Club and Belconnen Mall. Friendly staff and ease of parking made it a great stay

Dear Catherine, Thank you for your kind words regarding your recent stay. We are delighted that you found our location convenient, enjoyed the spacious accommodations, and appreciated the friendly service. Your feedback on parking is also valued, and we look forward to welcoming you back in the future. Best regards, Charmaine Mercure Canberra Belconnen

Customer review rating 3.5/5

Rachel D. Couples - Confirmed reviews ALL

Stay ok, bed linen, towels etc were clean. However the sofa / cussions and carpet need some attention. They were not maintained. Hotel staff were efficient and friendly. Reliance of labour club for food can go either way - staff there were ok but EFT was down and they inisited on us paying cash. Also rushed us into ordering quickly as lunch on Saturday was closing at 2pm.

Dear Rachel, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location to be quiet and that our staff provided friendly service. However, we regret that the condition of the sofa, cushions, and carpet did not meet your expectations. Your comments regarding the dining experience at the nearby labor club have also been noted, and we appreciate your understanding of the situation. We value your input as it helps us improve our services. Best regards, Charmaine Mercure Canberra Belconnen

Customer review rating 0.5/5

Bradley S. Couples - Confirmed reviews ALL

The pillows were FILTHY and also the 30% gold discount was never applied upon check out for the buffet breakfast and still has not been.

Dear Guest, I have checked and can see that we have applied the discount for breakfast and processed a refund to your card on your departure date. I apologise for the billing error and any frustration this caused. I can see that we provided a complimentary room upgrade with your gold membership. We will investigate the pillows in your room, thank you for reporting this. Please feel free to contact me directly if I can help with anything further. Kind Regards, Cheyne Stebbing General Manager

Customer review rating 5.0/5

Rebecca L. Families - Confirmed reviews ALL

thank you for making our stay relaxed

Dear Rebecca, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our service, location, and accommodations. It is our pleasure to provide a relaxing environment for our guests. Best regards, Dibas Mercure Canberra Belconnen.

Customer review rating 5.0/5

Adrienne A. Couples - Confirmed reviews ALL

The rooms are well-appointed, lovely comfortable beds, extremely quiet and obliging professional staff. When we come to Canberra, where is reasonably regularly, we always stay at the Mercure, Belconnen.

Dear Adrienne, Thank you for your kind words regarding your experiences at Mercure Canberra Belconnen. We are delighted to hear that you appreciate our well-appointed rooms, comfortable beds, and the professionalism of our staff. We look forward to welcoming you back on your next visit. Best regards, Charmaine Mercure Canberra Belconnen

Customer review rating 4.5/5

Helen C. Couples - Confirmed reviews ALL

We've stayed at The Mercure Belconnen 3 or 4 times now. Parking is easy, having the Labor Club next door is a bonus. Westfield a 5 minute walk. Housekeeping over the 3 nights was excellent. Tea/coffee supplies replenished daily.

Dear Helen, Thank you for your positive feedback. We are delighted to hear that you enjoyed the convenience of our location and the quality of our housekeeping services. Your continued patronage is greatly appreciated, and we look forward to welcoming you back on your next visit. Best regards, Charmaine Mercure Canberra Belconnen

Customer review rating 4.5/5

Brooke T. Couples - Confirmed reviews ALL

You get what you pay for here, in a good way. The room was spacious and bathroom was clean and well laid out. Had to pay for parking each night at $15 per night but with unlimited entries/exits. Buffet breakfast is at the downstairs pub which wasn’t too bad for $27. There’s a Woolworths close by too which was very handy! We would definitely stay here again.

Dear Brooke, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found your room to be spacious and the bathroom well maintained. Our parking policy does aim to provide convenience with unlimited entries and exits, and we are glad that you took advantage of it. Additionally, it is wonderful to know that you enjoyed the buffet breakfast and appreciated the proximity to local amenities. We look forward to welcoming you back on your next visit. Best regards, Charmaine Mercure Canberra Belconnen

Customer review rating 5.0/5

Rangi I. Couples - Confirmed reviews ALL

Parking was some easy to use and the room was very spacious. The club downstairs was an added bonus

Dear Rangi, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you found our location convenient, enjoyed the spacious room, and appreciated the parking facilities. We hope to welcome you back soon. Best regards, Charmaine Mercure Canberra Belconnen

Customer review rating 4.5/5

John C. Couples - Confirmed reviews ALL

All very good; really enjoyed some of the restaurants in close proximity to the hotel

Dear John, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, facilities, and the hospitality of our staff. It is wonderful that you appreciated the nearby dining options as well. We look forward to welcoming you back in the future. Best regards, Charmaine Mercure Canberra Belconnen

Customer review rating 5.0/5

Helen G. Solo - Confirmed reviews ALL

I drive up from Geelong after teaveling on Spirit of Tasmania. Very comfortable stay. Daily attention to room tidying. I'm out all day and room tidy when I get back. Close to shops, family. Reasonable rates even with extra for parking. Secure car park and lift access with room key. Will continue to stsy here when I visit family.

Dear Helen, Thank you for sharing your positive experience during your recent stays with us. We are delighted to hear that you found our location convenient and appreciated the comfort of your accommodations, as well as the attention to detail in room maintenance. It is gratifying to know that our secure parking and easy access added to the enjoyment of your visit. Your continued patronage is highly valued, and we look forward to welcoming you back during your future trips to Canberra. Best regards, Charmaine Mercure Canberra Belconnen

Customer review rating 5.0/5

Bronte D. Couples - Confirmed reviews ALL

Well appointed room, Close to major shopping Centre and central to attractions in Canberra. Also, as an owner of an electric vehicle, access to the complimentary Type 2 chargers was very welcome.

Dear Bronte, Thank you for sharing your positive experience during your recent stay with us. We are pleased to hear that you found your room well-appointed and appreciated our location and electric vehicle charging facilities. We look forward to welcoming you back in the future. Best regards, Charmaine Mercure Canberra Belconnen

Customer review rating 4.5/5

Robert B. Solo - Confirmed reviews ALL

The location suited my needs, the rooms are clean & quiet & the staff are very happy to help with queries.

Dear Robert, Thank you for your kind words regarding our helpful staff and the clean, quiet rooms. We are delighted that our location met your needs and appreciate your positive feedback. It is always our goal to ensure a pleasant experience for all our guests. Best regards, Charmaine Mercure Canberra Belconnen

Customer review rating 3.5/5

Emily W. Solo - Confirmed reviews ALL

area was great. Staff were friendly and helpful. Amenities were great. Cost was a tad high. the 4th floor of the parking garage seriously needs to be looked at. Popped the curb and the person after me did to. Admittedly there was a sight pointing to the correct was; but after 3 lefts a forth is expected.

Dear Emily, Thank you for your feedback regarding your stay with us. We are pleased to hear that you found our location, staff, and amenities to your satisfaction. However, we regret to learn that you experienced issues with the parking. Your comments regarding the signage have been noted, and we appreciate your input as it helps us enhance our guest experience. Additionally, we strive to offer competitive pricing and understand your concerns regarding the cost. Thank you once again for your valuable insights. Sincerely, Charmaine Mercure Canberra Belconnen

Customer review rating 4.0/5

Craig M. Families - Confirmed reviews ALL

The rooms were well appointed, the beds comfortable, and the bathroom clean. Breakfast in the club next door was convenient and pleasantly quiet, and parking was easy, even with a larger vehicle. Unfortunately, the “Mountain View” was more of a concrete jungle! Check-in and check-out were also unnecessarily difficult. Despite the booking being made on my credit card, the gentleman at reception insisted on my husband’s credit card and licence. As my Accor account automatically pre-filled my name and wouldn’t allow me to change the booking details, I was unable to get room keys without my husband, who wasn’t even initially meant to be coming! Check-out was just as frustrating, with being asked to pay an $80 breakfast charge despite having booked a room that included breakfast. I had to produce my email confirmation to prove this. Were we comfortable? Yes. Did it serve its purpose? Absolutely. Would we rush back? Probably not.

Dear Craig. Thank you for taking the time to share your feedback regarding your recent stay at Mercure Canberra Belconnen. It is pleasing to hear that you found our rooms comfortable, the breakfast convenient, and parking easy. Your positive remarks about these aspects are greatly appreciated. I would like to extend my sincerest apologies for the inconvenience you experienced during the check-in and check-out processes. We strive to ensure a seamless experience for all our guests, and it is regrettable that our procedures did not meet your expectations. Regarding the breakfast charge, I appreciate your patience in providing your email confirmation, and I will ensure that your feedback is communicated to the relevant teams to enhance our service. We are grateful for your feedback as it helps us improve our guest experience. We would be delighted to welcome you again in the future and hope to provide you with a more enjoyable stay. Best regards, Charmaine Mercure Canberra Belconnen

Customer review rating 4.0/5

Samuel C. Families - Confirmed reviews ALL

Friendly staff, comfortable stay. We didn’t get much time to enjoy the full experience due to the nature of the trip but for the time we spent in the hotel it was good

Dear Samuel, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our staff friendly and your accommodations comfortable. We hope that on your next visit, you will have more time to fully enjoy all that our hotel has to offer. Best regards, Charmaine Mercure Canberra Belconnen

Customer review rating 4.0/5

Deborah F. Business - Confirmed reviews ALL

The club inside the hotel is handy, however the food is very basic, your typical pub style food if you can handle this.

Dear Deborah, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our convenient location and the availability of parking, which is indeed a valuable asset for our guests. We also appreciate your comments about the food options in our club; we continually strive to provide a satisfactory dining experience and will take your observations into consideration for future improvements. Best regards, Charmaine Mercure Canberra Belconnen

Customer review rating 5.0/5

Claire C. Families - Confirmed reviews ALL

Enjoyed our stay here, good location, comfortable room and helpful staff. They allowed us to reschedule our booking because my daughter was sick and we were really impressed with how helpful they were. We had a nice time.

Dear Claire, Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you found our location convenient and our staff accommodating. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Charmaine Mercure Canberra Belconnen

Customer review rating 4.0/5

Roger H. Couples - Confirmed reviews ALL

Comfortable stay but the pillows need adressing. There weren't enough and there was very limited variation.

Dear Roger, Thank you for your feedback regarding your recent stay. We appreciate your comments about the pillows and will take them into consideration as we continuously strive to enhance our guest experience. Best regards, Charmaine Mercure Canberra Belconnen

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