Mercure Canberra Belconnen 4 stars

Customer review rating 4.7/5 310 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Canberra Belconnen
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+ 16 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • The hotel features 125 modern rooms

  • Hotel is located in Belconnen CBD neighbouring Westfield Belconnen, University of Canberra

  • The property is 5mins from AIS, GIO stadium and Calvary hospital

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Cash machinePaying
Leisure and activities
  • Indoor heated pool (Nearby)Paying
  • Fitness centre
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
Business services
  • Self service business centre

Hotel location

Mercure Canberra Belconnen

59 Cameron Avenue
Belconnen
2617
canberra
australia

Tel: +61251043000

Fax: (+61)2/62531059

Check-in from 14h00

Check out up to 10h00

  • CANBERRA :  4 BELCONNEN

  • KINGSTON :  CANBERRA KINGSTON

  • By plane

    CANBERRA AIRPORT At 16km / 9 miles

  • By plane

    CANBERRA AIRPORT At 16km / 9 miles

  • By helicopter

    CBR At 16km / 9 miles

  • By car

    GINNINDERRA DRIVE At 4km / 2 miles

  • By train

    KINGSTON At 17km / 10 miles

GPS :-35.240793, 149.07085

Our accommodation(s)

Standard Room with 1 queensize bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Direct dial telephone

Superior Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 31 / 334 sq ft
  • Coffee/tea making facilities
  • Direct dial telephone

Superior Room with 2 Single Beds - King zip

Accessible room
  • Max. number of persons: 3
  • Area: From 31 / 334 sq ft
  • Direct dial telephone
Rooms

Our restaurants and bars

SELECTIONS BISTRO

Type of cuisine: Bistro

Selection Bistro is located in the Canberra Labor Club. It offers a wide variety of cuisine at great prices in a warm and friendly ambience.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Canberra Belconnen

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

310 reviews

tripadvisor

TripAdvisor Rating 4.0/5

24 reviews

Great location. Very comfortable and clean

Customer review rating 4.7/5

Lyndalm Families - 09/01/2021 Confirmed reviews ALL

Staff were friendly, rooms were comfortable and stylish. Highly recommended

Dear Ms M., Thank you for taking the time out of your day to provide s with a review of our hotel, we very much appreciate your comments regarding your stay at the Mercure Canberra Belconnen. It is always a pleasure to receive ALL feedback. I will share your comments with our team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bensen Robards Room Division Manager

Great Stay

Customer review rating 4.7/5

Sue B. Couples - 08/01/2021 Confirmed reviews ALL

We had a quick trip due to family rang direct to the hotel and was greeted by a very polite lady who informed us of the price included parking & breakfast. which we were delighted with. My husband & I arrived in the afternoon to a vert polite welcoming lady who checked us in we explained our visit and was informed that our room could be available to us until 11:00 the next day which was wonderful taking pressure of us to get the job done that our trip was for We were very happy with our room which was very clean and well designed we ate dinner in the attached club which was also very friendly and enjoyed both dinner and breakfast We would recommend the hotel to anyone looking for accommodation in Canberra

Dear Ms B., Thank you for taking the time out of your day to provide s with a review of our hotel, we very much appreciate your comments regarding your stay at the Mercure Canberra Belconnen. It is always a pleasure to receive ALL feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bensen Robards Room Division Manager

Quiet, new and central location

Customer review rating 4.7/5

Simon Business - 07/01/2021 Confirmed reviews ALL

We stayed for a few days late in 2020. There must have been only 20 other guests in the whole hotel so was very quiet with no access issues. Room was new and very comfortable. Reception staff were very helpful. Not really any amenities on site but food and supermarket very close by. Great central location for a Belconnen stay.

Dear Mr O., Thank you for taking the time out of your day to provide s with a review of our hotel, we very much appreciate your comments regarding your stay at the Mercure Canberra Belconnen. It is always a pleasure to receive ALL feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bensen Robards Rooms Division Manager

Clean, modern and friendly service.

Customer review rating 4.7/5

Azial G. Couples - 06/01/2021 Confirmed reviews ALL

Friendly staff and great location. Only 5 minute drive to the city.

Dear Glaiza G., Thank you for taking the time out of your day to provide s with a review of our hotel, we very much appreciate your comments regarding your stay at the Mercure Canberra Belconnen. It is always a pleasure to receive ALL feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bensen Robards Rooms Division Manager

Comfortable, elegant, clean, hospitable, well located.

Customer review rating 4.7/5

Chris Solo - 06/01/2021 Confirmed reviews ALL

Room very comfortable and clean. Wifi fast and stable. Casting to TV a good feature. Bathroom bright and well sized. Additional door for the toilet is excellent. Very happy that the mugs are a sensible size!

Dear Mr H., Thank you for taking the time to provide us with a review, we very much appreciate your comments regarding your stay at the Mercure Belconnen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bensen Robards Rooms Division Manager

Good and well located

Customer review rating 4.7/5

Michael B. Couples - 06/01/2021 Confirmed reviews ALL

It was well maintained and very clean rooms and quiet ,friendly staff as well

Dear Mr B., Thank you for taking the time to provide us with a review, we very much appreciate your comments regarding your stay at the Mercure Belconnen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bensen Robards Rooms Division Manager

rooms were great

Customer review rating 4.7/5

Matt Families - 05/01/2021 Confirmed reviews ALL

great room, would rate higher if not for the breakfast. The breakfast at the Labor club was terrible

Dear Mr W., Thank you for taking the time to provide us with a review, we very much appreciate your comments regarding your stay at the Mercure Belconnen. It is always a pleasure to receive all feedback. I will share your comments with our team. Its really disappointing to hear about your breakfast experience at the club. We will be forwarding your feedback through to them for review, in terms of feedback would you have any exact points that i can share with them> Thank you again for sharing your experience. Sincerely, Bensen Robards Rooms Division Manager

OK stay

Customer review rating 4.7/5

Dave Families - 04/01/2021 Confirmed reviews ALL

Firstly hotel was great but breakfast get charged for kids normally included in Accor membership price. Didn't tell us at the time of booking. Secondly pillow in room were very high. I still have neck pain due to this. Otherwise overall stay was good

Dear Mr D., Thank you for taking the time to tell us about your experience at the Mercure Canberra Belconnen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please note we have looked into your membership and have seen that it is currently sitting at Classic Status. Platinum Memberships (60nights and above) and membership statuses above receive a complimentary breakfast. Children at some properties do eat breakfast free but that's different for all hotels. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bensen Robards Rooms Division Manager

Thanks Mercure Belconnen Team

Customer review rating 4.7/5

Mark Business - 04/01/2021 Confirmed reviews ALL

Hi Team, thanks for having me, I had a great stay. The staff were extremely friendly and accommodating and the food was really good, both in room breakfast and the attached club restaurant. Look forward to my next stay. Kind regards, Mark.

Dear Mr B., Thank you for taking the time out of your da to complete our guest satisfaction review, we very much appreciate your comments regarding your stay at the Mercure Canberra Belconnen. It is always a pleasure to receive ALL feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bensen Robards Rooms Division Manager

Completely satisfied stay

Customer review rating 4.7/5

Graham Couples - 03/01/2021 Confirmed reviews ALL

Extremely happy with unit. When booking in got upgraded to superior room with king size bed. Brand new motel with new "car smell". The staff at reception very helpful.

Dear Mr P., Thank you for taking the time out of your day to complete our online guest satisfaction survey, we very much appreciate your comments regarding your stay at the Mercure Canberra Belconnen. It is always a pleasure to receive ALL feedback. I will share your comments with our team I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bensen Robards Rooms Division Manager

Well located clean

Customer review rating 4.7/5

Rita Families - 03/01/2021 Confirmed reviews ALL

Great experience

Dear Ms T., Thank you for taking the time out of your day to complete our online guest satisfaction survey, we very much appreciate your comments regarding your stay at the Mercure Canberra Belconnen. It is always a pleasure to receive ALL feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bensen Robards Rooms Division Manager

Well located affordable accomodation

Customer review rating 4.7/5

Liz H. Solo - 01/01/2021 Confirmed reviews ALL

I stayed one night. Room was comfortable and had everything i needed. Staff friendly and polite. Price was very affordable and the location excellent.

Dear Ms R., Thank you for taking the time out of your day to complete our online guest satisfaction survey, we very much appreciate your comments regarding your stay at the Mercure Canberra Belconnen. It is always a pleasure to receive ALL feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bensen Robards Rooms Division Manager

Reasonable hotel but not so much so if looking for self-contained accommodation

Customer review rating 4.7/5

Margaret Couples - 01/01/2021 Confirmed reviews ALL

Good points - Excellent exterior soundproofing, everything new, helpful staff. Not so good points - very little soundproofing in what was supposed to be an apartment with separate bedroom. Sliding glass doors surrounding the bedroom provided almost no barrier to light or sound. First person to get up in the morning has to sit silently in darkness in order not to disturb the other. On check in the nice lady told us about the guest laundry and I thought to myself, she didn't notice that we had an apartment. Then we get to the room and what? No washer dryer?! What kind of self contained apartment is this? Luckily we could use my mum's washing machine. Couldn't find the coffee plunger (although there was a handy colander, ice bucket and grater). Called reception. There is no coffee plunger! Luckily my mum had a spare we could borrow. Went to bed and found the pillows to be massive and uncomfortable. Hmmm I remember a review that said there were no alternative pillows on offer so didn't bother calling reception. Both of us wake up on Christmas Day with neck pain/headache. The shops are shut so we can't buy more comfortable pillows. But wait, my mum can lend us two pillows! Woke up feeling so much better the next day. Although due to the glass doors there's light coming in from all sides - the microwave (turned it off), the mysterious buttons beside the door (covered them with the ironing board), the air conditioner (put masking tape over the button) and the smoke alarm (thought we'd better leave that one alone). I seem to remember that the nearby 'Abode' also has apartments. They do, and every single one of the 152 of them has a washer/dryer and coffee machine! If only I hadn't paid upfront we could have moved. My husband was luckily very understanding, saying it was an eyes in the back of your head situation and he didn''t blame me for the semi-debacle. Just one more thing - said mysterious buttons near the door. I thought I'd worked them out but clearly not as room service came in when I thought I'd signalled not to. Felt my privacy was invaded (but don't blame housekeeping as I didn't have the right ones pressed). Perhaps a sign near the door explaining there use would are possible?

Clean and convenient

Customer review rating 4.7/5

Sandy F. Couples - 01/01/2021 Confirmed reviews ALL

Great sized room, clean and easy access to the city and all attractions.

Dear Ms F., Thank you for taking the time out of your day to complete our online guest satisfaction survey, we very much appreciate your comments regarding your stay at the Mercure Canberra Belconnen. It is always a pleasure to receive ALL feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bensen Robards Rooms Division Manager

Great new hotel

Customer review rating 4.7/5

Benjamin Couples - 31/12/2020 Confirmed reviews ALL

Pleasantly surprised. Hotel is new and in great condition. Check-in process was straightforward and staff well versed in covid procedures to make us feel safe. Car park was great value at $10 per night. Staff were knowledgeable and courteous. Made use of laundry as well. Only but missing was a restaurant to use my Accor plus dining benefit. Will not hesitate to stay again when next in Canberra.

Dear Mr L., Thank you for taking the time out of your day to complete our online guest satisfaction survey, we very much appreciate your comments regarding your stay at the Mercure Canberra Belconnen. It is always a pleasure to receive ALL feedback. I will share your comments with our team, especially Emma who I know will be most grateful for your such kind words. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bensen Robards Rooms Division Manager

I had everything I needed with easy access to the Labour Club for meals.

Customer review rating 4.7/5

Caroline C. Solo - 31/12/2020 Confirmed reviews ALL

My only complaint would be that the fan in the air conditioning was blowing a breeze even though I had the temperature set to 29 degrees! I hate the cold!

Dear Ms C., Thank you for taking the time out of your day to complete our online guest satisfaction survey, we very much appreciate your comments regarding your stay at the Mercure Canberra Belconnen. It is always a pleasure to receive ALL feedback. I will share your comments with our team. We will look at the air con though I do believe that there is a temperature sensor in the room when the air gets too hot and that might have activated if the room is constantly on 29degrees. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bensen Robards Rooms Division Manager

Well located.

Customer review rating 4.7/5

Jeanette R. Families - 30/12/2020 Confirmed reviews ALL

Excellent

Dear Ms R., We very much appreciate your comments regarding your stay at the Mercure Canberra Belconnen. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bensen Robards Room Division Manager

Absolutely the tops. Clean, comfortable, quiet, friendly efficient staff. Will be back regularly. Thank you.

Customer review rating 4.7/5

Adrienne Couples - 29/12/2020 Confirmed reviews ALL

Everything you need for a restful, comfortable stay is provided and has been well thought out. Air-con is great, lighting is fabulous, windows floor to ceiling make it a beautiful light atmosphere. Bed is comfortable and bedding crisp and luxurious. Housekeeping is terrific. Completely noiseless in the room. Lifts are quick and quiet. Staff are courteous, efficient and friendly. Quite simply, this hotel is one of the very best we have stayed at. We visit Canberra reasonably often and will make this our headquarters each time. Plus the advantage of having the Labor Club virtually attached making it safe. Car parking is great too.

Dear Ms A., Thank you for taking the time out of your day to complete our online guest satisfaction survey, we very much appreciate your comments regarding your stay at the Mercure Canberra Belconnen. It is always a pleasure to receive ALL feedback. I will share your comments with our team I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bensen Robards Rooms Division Manager

Perfect Stay

Customer review rating 4.7/5

Robert D. Couples - 29/12/2020 Confirmed reviews ALL

The room was a good size, facilities for disabled access was excellent, the staff were polite and helpful and the bed was comfortable.

Dear Mr D., Thank you for taking the time out of your day to complete our online guest satisfaction survey, we very much appreciate your comments regarding your stay at the Mercure Canberra Belconnen. It is always a pleasure to receive ALL feedback. I will share your comments with our team I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bensen Robards Rooms Division Manager

Great location and great stay

Customer review rating 4.7/5

Ron W. Couples - 28/12/2020 Confirmed reviews ALL

There is nothing or could fault with our stay there and would highly recommend staying there and look forward to coming back to stay there next time I would like to thank management and staff for a great stay.

Dear Werner G., Thank you for taking the time out of your day to complete our online guest satisfaction survey, we very much appreciate your comments regarding your stay at the Mercure Canberra Belconnen. It is always a pleasure to receive ALL feedback. I will share your comments with our team Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bensen Robards Rooms Division Manager

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