Mercure Canberra Belconnen 4 stars

Customer review rating (ALL Rating) 4.7/5 375 reviews

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59 Cameron Avenue, Belconnen, 2617 CANBERRA, Australia

Description

Hotel extras

  • Located in Belconnen, just 8km from the Canberra CBD with easy access to tourist attractions.

  • 125 guest rooms complete with plush beds, complimentary Wi-Fi and smart TVs with Chromecast.

  • 59 Cameron Ave Conference and Event Centre is located on the top level of the hotel.

  • Hotel connects to the Canberra Labor Club which offers a bar, café and restaurant.

  • Secure undercover parking available with 300 spaces.

Our accommodation(s)

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Hotel location

Mercure Canberra Belconnen

59 Cameron Avenue, Belconnen
2617 CANBERRA
Australia

GPS:-35.240793, 149.07085

Telephone
Fax +61 2 6253 1059

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

SELECTIONS BISTRO

Selection Bistro is located in the Canberra Labor Club. It offers a wide variety of cuisine at great prices in a warm and friendly ambience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  375 reviews

Customer review rating 4.5/5

Campbell S. Business - Confirmed reviews ALL

Great location. Lovely staff. Parking and restaurants onsite plus shopping centre nearby. Really clean and appealing rooms and amenities.

Dear Guest, Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our location, appreciated our staff, and found the rooms and amenities to your satisfaction. We look forward to welcoming you back on your next visit. Best regards, Mercure Canberra Belconnen

Customer review rating 2.5/5

Paul G. Solo - Confirmed reviews ALL

The room itself is good however let down by a couple of experiences. cutlery in the room was found to be moldy, like someone had used a spoon to eat yogurt and then put it back several days/weeks ago. minor in the grand scheme. There was some kind of youth justice(?) group essentially take over the hotel during this time. running around halls noise until late, blocking doors, and completely taking over the breakfast area from 7-9.30

Hi Paul, Thanks for sharing your thoughts with us. I’m glad to hear you found your room comfortable, but I’m really sorry to learn about the cleanliness issue with the cutlery and the disturbances caused by the group during your stay. We strive to maintain a peaceful environment for all our guests, and your feedback is invaluable in helping us improve. I appreciate your understanding regarding these concerns. We hope to welcome you back for a more enjoyable experience in the future. Best wishes, Mercure Canberra Belconnen

Customer review rating 5.0/5

Brendan M. Couples - Confirmed reviews ALL

Good sized room with couch and tables to sit at. Also bed was very comfortable

Dear Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that our location, room amenities, and comfortable bed contributed to your enjoyable experience. We look forward to welcoming you back in the future. Best regards, Mercure Canberra Belconnen

Customer review rating 5.0/5

Manisha L. Couples - Confirmed reviews ALL

Amazing room with amazing view! Good customer service. Love the amenities in the room

Dear Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the location, comfort, and amenities in your room, as well as our customer service. Your feedback is greatly appreciated. Best regards, Mercure Canberra Belconnen

Customer review rating 4.0/5

David M. Families - Confirmed reviews ALL

Though the stay started off rocky as we were allocated a handicap / assistance room. Large bathroom no curtain and the drainage was very poor. When asked the staff advised that the hotel was full but they would relocate us to the requested/booked room the following day. The hotel has an arrangement with the Labor club next door for breakfast and easy membership for very affordable meals for your stay.

Dear Guest, Thank you for your feedback regarding your recent stay. I am pleased to hear that you enjoyed our prime location and the breakfast arrangement with the Labor Club. I apologize for the initial inconvenience with your room allocation and the drainage issue. We strive to accommodate our guests' preferences and are glad to know that our staff was able to assist you with a room change. Your insights are invaluable in helping us enhance our services. Thank you for choosing Mercure Canberra Belconnen. We look forward to welcoming you back in the future. Best regards, Mercure Canberra Belconnen

Other web-users rate our hotel

  • 395 reviews 9.4/10 Location
  • 579 reviews 8.9/10 Room
  • 399 reviews 7.8/10 Service
  • 7 reviews 5.2/10 WiFi
  • 308 reviews 9.1/10 Comfort
  • 249 reviews 8.2/10 Cleanliness
  • 134 reviews 9.5/10 Vibe
  • 124 reviews 5.2/10 Breakfast

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