Novotel Melbourne Airport 4.5 stars

Customer review rating (ALL Rating) 4.3/5 4,707 reviews

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Description

Hotel extras

  • A premium experience that's more than just an airport hotel

  • At Terminal 4 and a short walk to all MEL Airport terminals

  • Italian restaurant and wine bar, cafe and bakery, plus a pub

  • Health & wellness hub with gym, spa, indoor pool & infrared sauna

  • High-tech coworking facilities and the airport's largest ballroom

Our accommodation(s)

Hotel location

Novotel Melbourne Airport

1 Grants Road, Melbourne Airport
3045 MELBOURNE
Australia

GPS:-37.67533, 144.85047

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,707 reviews

Customer review rating 4.5/5

Nello N. Couples - Confirmed reviews ALL

Easy access, easy check in and check out. Restaurant was very good

Dear Nello, We very much appreciate your comments regarding your stay at the Novotel Melbourne Airport. It is always a pleasure to receive positive feedback. We are delighted to hear that you enjoyed our convenient location, friendly staff, and the quality of our food. We also hope your early departure to the airport went smoothly. I will share your comments with our team, as I am sure this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BiVi Ju Assistant Manager

Customer review rating 4.5/5

Thomas E. Business - Confirmed reviews ALL

Nice big room and quality fitness facility. I loved the cosy restaurant next to the gym. Great food and warm service.

Dear Thomas, Thank you for your wonderful review. We’re delighted to hear you enjoyed our convenient location, spacious rooms, and fitness facilities. It’s especially great to know you loved the cosy restaurant and experienced great food along with warm service from our team. Your kind feedback is truly appreciated, and we look forward to welcoming you back again soon. Sincerely, BiVi Ju Assistant Manager

Customer review rating 5.0/5

Kim B. Solo - Confirmed reviews ALL

Always love staying here , it’s easy , comfortable & will always enjoy a meal & drink in the Italian restaurant !

Dear Kim, Thank you for your wonderful review and for your continued loyalty. We’re truly delighted to hear that you consistently enjoy your stays with us and find the hotel easy, comfortable, and well-suited to your travel needs. It’s especially rewarding to know that our location at the airport makes your journey more seamless and stress-free. We’re also very pleased that you enjoy dining with us and spending time in our bar and Italian restaurant. Your kind words about the food and overall experience mean a great deal to our team, who work hard to create a welcoming and enjoyable atmosphere for all our guests. Feedback like yours is greatly appreciated and motivates us to continue delivering high standards of service and comfort. Thank you again for choosing to stay with us. We look forward to welcoming you back for another relaxing and enjoyable visit in the near future. Sincerely, BiVi Ju Assistant Manager

Customer review rating 5.0/5

Hayley H. Families - Confirmed reviews ALL

Amazing

Dear Hayley, Please accept our sincere thanks for this glowing review. It is wonderful to hear that your family had such a delightful experience with us. We are thrilled you found our location convenient and enjoyed the variety of dining options available. Being part of our loyalty program truly adds value, and we are glad you appreciate the benefits. It would be our pleasure to have you return on another occasion. Very best wishes, Mai Le, Assistant Manager

Customer review rating 3.0/5

Tresslyn W. Business - Confirmed reviews ALL

I’ve stayed in the hotel about three times and given it is new hotel, the aircon is very poor. You can’t make the rooms cool for sleeping.

Other web-users rate our hotel

  • 1,524 reviews 9.1/10 Location
  • 2,485 reviews 7.9/10 Room
  • 2,275 reviews 7.2/10 Service
  • 23 reviews 6.4/10 WiFi
  • 1,045 reviews 6.1/10 Food
  • 788 reviews 8.1/10 Cleanliness
  • 746 reviews 8.1/10 Amenities
  • 628 reviews 9.1/10 Vibe

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