Mercure Melbourne Caroline Springs 4 stars

Customer review rating (ALL Rating) 4.4/5 903 reviews

Best price
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Mercure Melbourne Caroline Springs - Image 1
Mercure Melbourne Caroline Springs - Image 2
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10 20 Lake Street, 3023 CAROLINE SPRINGS, Australia

Description

Hotel extras

  • Ideal out-of-city conference location, just 25 minutes from Melbourne International Airport

  • 98 beautifully appointed contemporary guest rooms all with their own balconies and unique view

  • Exceptional selection of award-winning dining options

  • All-in-one venue - Meetings, Conferences & Events.

  • Complimentary Parking

Our accommodation(s)

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Hotel location

Mercure Melbourne Caroline Springs

10 20 Lake Street
3023 CAROLINE SPRINGS
Australia

GPS:-37.73223187961783, 144.74476768175444

Telephone
Fax +61 3 8677 2559

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Saige Bistro

The place to catch up with friends and family. Share stories over delicious food and drink in a fun and welcoming atmosphere, free of pretension. Our place. Your place.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  903 reviews

TripAdvisor Rating  4.2/5  466 reviews

We enjoyed, but found a couple of things slightly weird

TripAdvisor rating 4.0/5

phebianMelbourne TripAdvisor review

Very reasonable prices. Lots of parking spaces, very large room, king sized bed. Balcony overlooks the lake - however room service doesn't open before 5.00pm - how disappointing and ridiculous. For some unknown reason we avoided eating at the main restaurant, instead we ate at the bar. We really enjoyed the Pulled Pork Tacos and the Sweet Potato Fries at the Miss Caroline bar. On the other hand, the Saloumi board was a great disappointment - everything WRAPPED and served in a cardboard box, a packet of crackers, two cheeses, prosciutto in a packet that could not be opened, NO Salami or Pickled Vegetables, so I am not sure exactly what we got. The outside entertainment was excellent. HINT Ask for room near the lifts and car park.

Customer review rating 5.0/5

Paul R. Business - Confirmed reviews ALL

Always love staying at Mercure Caroline Springs. Clean, friendly, great views and facilities.

Dear Paul, Thank you for your kind words regarding your recent stay at Mercure. We are delighted to hear that you enjoyed our clean facilities, friendly service, and the views. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Mercure Melbourne Caroline Springs Team

Customer review rating 5.0/5

Mina T. Families - Confirmed reviews ALL

Amazing from arrival to departure.

Dear Mina, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you experienced exceptional service from our staff. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mercure Melbourne Caroline Springs Team

Customer review rating 4.5/5

Anthony S. Business - Confirmed reviews ALL

very professional, everything you need in one spot

Dear Anthony, Thank you for your kind words regarding our location and services. We are pleased to hear that you found everything you needed during your stay. Your feedback is greatly appreciated, and we hope to welcome you back in the future. Best regards, Mercure Melbourne Caroline Springs Team

Customer review rating 4.5/5

Samantha C. Business - Confirmed reviews ALL

I was there for a conference and absolutely loved it, beautiful spot, great food and great service

Dear Samantha, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, food, and service during your conference. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Mercure Melbourne Caroline Springs Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 253 reviews 9.5/10 Location
  • 470 reviews 7.2/10 Room
  • 413 reviews 8.7/10 Service
  • 18 reviews 6.1/10 WiFi
  • 190 reviews 8/10 Food
  • 159 reviews 7.4/10 Cleanliness
  • 44 reviews 6.9/10 Breakfast
  • 24 reviews 9/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.