Mercure Melbourne Caroline Springs 4 stars

Customer review rating (ALL Rating) 4.4/5 895 reviews

Best price
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Mercure Melbourne Caroline Springs - Image 1
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Mercure Melbourne Caroline Springs - Image 4
10 20 Lake Street, 3023 CAROLINE SPRINGS, Australia

Description

Hotel extras

  • Ideal out-of-city conference location, just 25 minutes from Melbourne International Airport

  • 98 beautifully appointed contemporary guest rooms all with their own balconies and unique view

  • Exceptional selection of award-winning dining options

  • All-in-one venue - Meetings, Conferences & Events.

  • Complimentary Parking

Our accommodation(s)

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Hotel location

Mercure Melbourne Caroline Springs

10 20 Lake Street
3023 CAROLINE SPRINGS
Australia

GPS:-37.73223187961783, 144.74476768175444

Telephone
Fax +61 3 8677 2559

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Saige Bistro

The place to catch up with friends and family. Share stories over delicious food and drink in a fun and welcoming atmosphere, free of pretension. Our place. Your place.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  895 reviews

TripAdvisor Rating  4.2/5  465 reviews

Customer review rating 5.0/5

Gregory H. R. D. Business - Confirmed reviews ALL

Great team and great service

Dear Gregory, Thank you for your kind words regarding our team and service. We sincerely apologize for the disturbance caused by the fire alarm during your stay. Your comfort is important to us, and we appreciate your understanding in such situations. Best regards, Mercure Melbourne Caroline Springs Team

Customer review rating 3.5/5

Amanda B. Business - Confirmed reviews ALL

The bed was super comfortable and the kitchen & bathroom were both well appointed. However the amount of light that comes into the room at night was way too bright. With the shopping centre across the road, the lights were on all night and the curtains blocked out the light where they covered the windows, but not at the sides or above the curtains. The light under the door was also super bright al night - I wished I had of brought a sleeping eye mask. I would just drift off to sleep, then awoken by the hooning cars with loud mufflers, possibly taking off at the lights - this went on for most of the night. As I was doing training courses, I needed to use my alarm to wake (not able to use ear plugs). I stayed 4 nights and don't think I got any more than 4 hours of sleep each night.

Customer review rating 4.5/5

Sandro B. Business - Confirmed reviews ALL

Parking was easy, checkin was good. food options are good

Dear Sandro, Thank you for your positive feedback. We are delighted to hear that you enjoyed our location, found parking easy, and appreciated the check-in process along with the food options. We look forward to welcoming you back in the future. Best regards, Mercure Melbourne Caroline Springs Team

Customer review rating 4.5/5

Tim S. Business - Confirmed reviews ALL

Very Good service

Customer review rating 4.5/5

Rachel P. Business - Confirmed reviews ALL

clean and comfortable

Dear Rachel, Thank you for sharing your positive experience. We are delighted to hear that you found your stay clean and comfortable. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Mercure Melbourne Caroline Springs Team

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Other web-users rate our hotel

  • 250 reviews 9.5/10 Location
  • 468 reviews 7.1/10 Room
  • 407 reviews 8.6/10 Service
  • 18 reviews 6.7/10 WiFi
  • 190 reviews 8.1/10 Food
  • 160 reviews 7.1/10 Cleanliness
  • 46 reviews 7.3/10 Breakfast
  • 22 reviews 8.7/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.