Name: Mercure Melbourne Caroline Springs
Address: CAROLINE SPRINGS, 3023, AUSTRALIA
Telephone: (+61)03/83580555
Rating: 4.5

Mercure Melbourne Caroline Springs

Hotel for travellers looking for local and authentic experiences

Mercure Melbourne Caroline Springs offers 98 contemporary styled rooms and apartments each with their own balcony. Located just 25 mins from the CBD and major airports this award winning venue is ideal for business and leisure. An all in one venue that offers service and facilities you would expect from an international standard hotel including three dining options, conference and event facilities, indoor pool and spa and fitness centre.

Hotel extras

Ideal out-of-city location conferences just 25 minutes from Melbourne International Airport
98 beautifully appointed contemporary guest rooms all with their own balconies and unique view
Exceptional selection of award-winning dining options
All-in-one venue - Meetings, Conferences & Events.
Complimentary Parking

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

WIFI/Internet Access
- WIFI at the hotel (Paying)
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room (Paying)
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
Parking
- Private indoor parking
- Public outdoor parking
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Babysitting on requestPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
MELBOURNE AIRPORTPaying
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying)Need access to your room from 8am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying)Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Dry cleaning / IroningPaying
Cash machinePaying

Indoor heated pool
Fitness centre
Well-being
- Jacuzzi (Paying)(Nearby)
- Massage
- Solarium (Paying)(Nearby)
- Tanning salon (Paying)(Nearby)
Babysitting on requestPaying
GolfPaying
- Golf course 18 holes (Paying)(Nearby)
- Golf course 9 holes (Paying)(Nearby)
- Golf lessons (Paying)(Nearby)
TennisPaying
- Clay tennis court (Paying)(Nearby)
- Grass tennis court (Paying)(Nearby)
- Hard tennis court (Paying)(Nearby)
- Indoor tennis court (Paying)(Nearby)
- Outdoor tennis court (Paying)(Nearby)

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week Mon - Thurs 16:30 - 21:30
- Opening hours : Week-end Sun : 16:30 - 21:30

6 meeting room(s)
Copy/print service available

Hotel location

Mercure Melbourne Caroline Springs

10 20 Lake Street
3023
caroline springs
australia

Tel: +610383580555

Fax: (+61)03/86772559

Contact email :

Check-in from 14h00

Check out up to 10h00

METLINK-WATERGARDENS STATION : 460 CAROLINE SPRINGS

By plane
MELBOURNE AIRPORT At 24.6km / 15.29 miles - Shuttle paying
By train
WATERGARDENS CENTER At 7.6km / 4.72 miles

GPS :-37.733893, 144.74202

Our accommodation(s)

Mercure Caroline Springs has a range of rooms to suit individual needs. Each room has their own outdoor balcony offering views of the surrounding area and the facilities required for an enjoyable stay.

Standard King Room with 1 King Bed

Max. number of persons: 3
Area: From 32 m² / 344 sq ft
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products

Superior Room with 1 King bed

Max. number of persons: 3
Area: From 29 m² / 312 sq ft
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products

Standard Lake View with 1 King Bed

Max. number of persons: 3
Area: From 32 m² / 344 sq ft
Views: Lake View *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products

Superior Room 1 King Bed Balcony and Lake View

Max. number of persons: 3
Area: From 29 m² / 312 sq ft
Views: Lake View *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products

Superior Room with 1 King and optional sofa bed

Max. number of persons: 3
Area: From 40 m² / 431 sq ft
Views: Lake View *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products

Privilege Lake View Room with 1 King Bed

Max. number of persons: 3
Area: From 32 m² / 344 sq ft
Views: Lake View *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Rooms

Our restaurants and bars

WESTWATERS A LA CARTE BISTRO

Type of cuisine: Bistro

The WestWaters A La Carte Bistro caters for the whole family. Open daily for lunch and dinner, enjoy a scrumptious meal indoor or out as you overlook views of Lake Caroline. Kids play area, group bookings and outdoor heating are plus points.

Lunch

12:00 - 14:30

~~Mon~~
~~Tue~~
~~Wed~~
Thurs
Fri
Sat
Sun

Dinner

18:00 - 21:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

WEST WATERS SPORTS BAR

WestWaters has your bar and TAB needs covered with a spacious sports bar, with its own EBT overlooking the lake, real time updates, over 50 flat screen digital TV's, pool tables, all day betting and bar menu, range of local and imported beers and wines.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 6
Maximum size: 391 m²
Maximum capacity: 500 people
Maximum banquet capacity: 240 people

Find out more

Excellent food, service, friendly staff and cleanliness in view of the Coraonavirus risks.

James H. Business - 18/03/2020 Confirmed reviews ALL

The food and service are of excellent quality. the hotel is tidy, clean and smells well sanitised in view of the Corona virus. Staff are all friendly, understanding, informative and doing their best work to help customers like me, especially in view of reduced visitors and higher health and safety requirements. Keep up the good work I am due to stay with you again next week and look forward to the usual excellent standard food, friendly staff and accomodation experience.

Gold card Accor member. Never get any upgrade or extras

W. Couples - 18/03/2020 Confirmed reviews ALL

Stayed two nights. Start of virus warnings so not good

Great hotel - the bar and restaurant closes too early

George P. Business - 18/03/2020 Confirmed reviews ALL

Great hotel. Nothing bad to say about it. However, when ordering drinks from the bar for $10 each, the nips were not full before pouring into glass. No double nips offered (I guess this is policy). The restaurant, although we ordered, mains, entrees, bottles of wine, we were asked to leave early, and when we asked the waitress to take the bottle for us to the other bar, she laughed and said "you can take it!". At 940pm there were people behind the bar, and I asked for a dessert plate, and was told that they were no longer serving. Spending just under $300 that night, the overall restaurant / bar experience was poor. On a positive note though, the rooms are clean, the reception area and checkin process were pleasant and the surroundings/outlook were quite nice too.

Great stay awesome staff

And L. A. G. D. Couples - 17/03/2020 Confirmed reviews ALL

We really simply had a lovely stay . Tryed booking on line 1st it was so slow and repetitive so i gave up and asked for the direct ph number and had prompt excellent service

Great place to stay

Derek Business - 16/03/2020 Confirmed reviews ALL

Very comfortable room. Everything expectation catered for. Polite, helpful and courteous staff. Very clean, well appointed rooms. Great location. Quiet. Very good food.

Tun Y. Business - 15/03/2020 Confirmed reviews ALL

Room is not upgrade and there are no free water provided after room service.

Good stay

Jennifer M. Business - 13/03/2020 Confirmed reviews ALL

Comfortable

Room design was weird

Anonymous Business - 13/03/2020 Confirmed reviews ALL

Everything was amazing except room design

Nice comfortable stay

Dora Business - 10/03/2020 Confirmed reviews ALL

Room very clean & tidy, quiet.

Great "gettaway" location

Sylvia Couples - 10/03/2020 Confirmed reviews ALL

We had a fabulous stay. The room and bathroom were very clean and spacious. Location was great - close enough to combine an early morning trip to Hanging Rock National Park, with an afternoon and evening in the city and St. Kilda.

Well Located

Mark C. Business - 10/03/2020 Confirmed reviews ALL

A normal good stay

good stay

Victor G. Business - 08/03/2020 Confirmed reviews ALL

Made to feel welcome, and the reception staff were really helpful in answering my questions

Big rooms

Mat Business - 08/03/2020 Confirmed reviews ALL

The food at the restaurant was disappointing.

Grant R. Business - 07/03/2020 Confirmed reviews ALL

Only issue was no long life milk in mini bar after first night. I rang reception for some to dropped in however the milks best before date was March 2019 & was a bit lumpy.

Good location for me

Craig C. Business - 06/03/2020 Confirmed reviews ALL

Very please with everything. Greeting at desk was very delightful and welcoming.

Perfect

Ercan K. Solo - 05/03/2020 Confirmed reviews ALL

Stayed in a Lake view balcony room, very neat, clean and quite.

I Love Staying Here

Roger T. Business - 04/03/2020 Confirmed reviews ALL

I love staying here, the staff are brilliant, nothing is too much trouble. The rooms are very comfortable and the food is great.

Great Location, Great Service, Great hotel

Brian S 04/03/2020 TripAdvisor review

I picked this hotel as it was away from the CBD of Melbourne. The area is reasonably new and facilities around the hotel are excellent with a small lake on one side and a shopping mall across the road. It is close to the airport (25 minutes) and the ring road around Melbourne. The hotel is clean and fresh, service is great and our room was very nice, and the only downside I noted was the amount of bird droppings on the balcony. I am guessing this is a regular thing here there were a lot of birds by the lake. The rest of the hotel was good, with an entertainment centre and free parking. Breakfast was menued, so no buffet as with other Mercure hotels, but this was nice and I am guessing less wastage for the hotel. Overall an excellent stay and would definitely recommend staying here if you want to visit Melbourne and not be in the CBD.

Well looked after and great hotel

Colin T. Couples - 03/03/2020 Confirmed reviews ALL

Easy initial parking out front then moved to the covered parking. The whole venue was large. With 3 eating areas and plenty of rooms. Our room had a lake view which wasn't that spectacular. The room was a good size and everything laid out well. It was clean and tidy and well presented. There was the smell from the kitchen in the passage around our corridor, but not in the room. Dinner in the Bistro which is a huge area. Service here was excellent and the meals were good. Only negative was how noisy it was with 200+ people. Breakfast in the café was great.

Well mLocated and a Great Stay

Marie K. Couples - 03/03/2020 Confirmed reviews ALL

We had a lovely time celebrating our 39th Wedding Anniversary.

Our most recent 20 reviews

In partnership with TripAdvisor

Mercure Melbourne Caroline Springs 4 stars

Hotel extras