Mercure Melbourne Caroline Springs 4 stars

Customer review rating (ALL Rating) 4.4/5 772 reviews

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Mercure Melbourne Caroline Springs - Image 1
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Mercure Melbourne Caroline Springs - Image 4
10 20 Lake Street, 3023 CAROLINE SPRINGS, Australia

Description

Hotel extras

  • Ideal out-of-city conference location, just 25 minutes from Melbourne International Airport

  • 98 beautifully appointed contemporary guest rooms all with their own balconies and unique view

  • Exceptional selection of award-winning dining options

  • All-in-one venue - Meetings, Conferences & Events.

  • Complimentary Parking

Our accommodation(s)

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Hotel location

Mercure Melbourne Caroline Springs

10 20 Lake Street
3023 CAROLINE SPRINGS
Australia

GPS:-37.73223187961783, 144.74476768175444

Telephone
Fax +61 3 8677 2559

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

WestWaters Bistro

Located on the banks of Lake Caroline, dine amongst scenic views with an array of indoor and outdoor seating. The menu features bistro classics done well and an extensive grill selection with 6 different cuts of beef and 15 sauces on offer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  772 reviews

TripAdvisor Rating  4.0/5  459 reviews

Good position on the lake

Customer review rating 5.0/5

Lynn Couples - Confirmed reviews ALL

We had a quick stopover in this hotel and love the location

Good and bad

Customer review rating 1.5/5

N Business - Confirmed reviews ALL

Room was nice, but cramped. Wi-Fi was terrible- made it impossible to work or enjoy streaming. TVs were very small- almost the size of a computer monitor

Clean, efficient, good location

Customer review rating 4.5/5

Jane Business - Confirmed reviews ALL

Short stay for work purposes, great location, fast check in/out

Well located. Very accessible

Customer review rating 5.0/5

Wendy J. C. Couples - Confirmed reviews ALL

Our stay was amazing. As a wheelchair users wife we find it extremely difficult to get a fully accessible accomodation The room was fantastic and easily accessible The staff were amazing and check in was very easy. A million thanks for an amazing stay

Dear Wendy, Thank you so much for your wonderful review! We are delighted to hear that you had an amazing stay and that our accommodations met your accessibility needs. It’s fantastic to know that you found the room and facilities to be easily accessible and that our staff contributed to making your stay enjoyable. We are committed to providing a comfortable and inclusive experience for all our guests, and it’s rewarding to know that we succeeded in doing so for you. Thank you for choosing Mercure Caroline Springs. We look forward to the opportunity to welcome you back in the future! Warm regards, Mercure Melbourne Caroline Springs

Very comfortable, quiet room, excellent service

Customer review rating 5.0/5

Nik Couples - Confirmed reviews ALL

Good nights sleep with delicious room service breakfast

Dear Nicholas, We appreciate you taking time to leave this review. We are thrilled to hear that you enjoyed a comfortable and quiet stay with us. It’s wonderful to know that you had a good night's sleep and that our room service breakfast was delicious. We appreciate your kind words about our service and will be sure to share your feedback with our team. Thank you again for staying with us at Mercure Caroline Springs. We look forward to welcoming you back soon! Best regards, Mercure Melbourne Caroline Springs

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Other web-users rate our hotel

  • 238 reviews 9.5/10 Location
  • 471 reviews 7.1/10 Room
  • 423 reviews 8.3/10 Service
  • 14 reviews 6/10 WiFi
  • 176 reviews 7.3/10 Food
  • 163 reviews 8.1/10 Cleanliness
  • 67 reviews 7/10 Breakfast
  • 43 reviews 6.9/10 Pool

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All our hotels in Caroline Springs

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.