Mercure Melbourne Caroline Springs 4 stars
Customer review rating (ALL Rating) 4.6/5 319 reviews
ALLSAFE approved hotel
Ideal out-of-city conference location, just 25 minutes from Melbourne International Airport
98 beautifully appointed contemporary guest rooms all with their own balconies and unique view
Exceptional selection of award-winning dining options
All-in-one venue - Meetings, Conferences & Events.
Complimentary Parking
10 20 Lake Street
3023 CAROLINE SPRINGS
Australia
METLINK-WATERGARDENS STATION: 460 CAROLINE SPRINGS
MELBOURNE AIRPORT At 24.6km / 15.29 miles - Shuttle paying
WATERGARDENS CENTER At 7.6km / 4.72 miles
GPS:-37.733893, 144.74202
Check-in from - Check out up to
Open early for breakfast and closing late, our Cafe and Lounge Bar is a great spot for a hearty morning breakfast, lunch, or afternoon drink. Open from 6am Mon to Fri and 7am Sat to Sun Kitchen closes at 9.30pm and the bar open until late for drinks
The WestWaters A La Carte Bistro caters for the whole family. Open daily for lunch and dinner, enjoy a scrumptious meal indoor or out as you overlook views of Lake Caroline. Kids play area, group bookings and outdoor heating are plus points.
WestWaters has your bar and TAB needs covered with a spacious sports bar, with its own EBT overlooking the lake, real time updates, over 50 flat screen digital TV's, pool tables, all day betting and bar menu, range of local and imported beers and wines.
Mercure Caroline Springs has a range of rooms to suit individual needs. Each room has their own outdoor balcony offering views of the surrounding area and the facilities required for an enjoyable stay.
100% genuine reviews from our guests
Find out moreCustomer review rating 4.5/5
M A. R. Couples - Confirmed reviews ALL
Friendly and customer focused staff.
Customer review rating 4.0/5
Mary M. Solo - Confirmed reviews ALL
Have alway stayed at Mercure CS for since 2019 and always impressed. I always book a Studio Apartment which is extremely comfortable. As a Platinum Accor member I have received an upgrade but disappointingly not this time. I was told the hotel was full booked which I was doubtful about as I was there for 6nights/7days and in that time never even had to share a lift. In fact it seemed quieter than previously. Staff in previous years seemed to be far more welcoming and helpful.
Customer review rating 4.5/5
Helen W. Couples - Confirmed reviews ALL
Dinner and acommodation. Dinner was a little haphazard in as much the staff did not know what was available with the Accor membership. Also the stafff were not aware of gluten free considerations.
Customer review rating 5.0/5
Brett S. Families - Confirmed reviews ALL
Wanted to book a hotel for family as I did not stay there myself Overall my parents enjoyed the night there
Customer review rating 4.5/5
Vicki Couples - Confirmed reviews ALL
Great stay . Bit disappointed that room wasnt as described ( no sparkling water or chocolates ) , but still charged for these items.
Our most recent 20 reviews
In partnership with TripAdvisor