ibis budget Melbourne Airport 3 stars

TripAdvisor rating 3.0/5 1,367 reviews
ibis budget Melbourne Airport
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Room 1

Number of guests
Children's age

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ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Located within 500m of Airport

  • Guest Laundry & Healthy Breakfast

  • Onsite Car Parking Available

  • 20 minutes to Melbourne CBD

  • 24 Hour Self Service Check-In

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 10h00

Paying

Services and practical information
  • Paying WIFI access available in public areas
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Air conditioned
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Melbourne Airport

Caldwell Drive
Melbourne Airport
3045
tullamarine
australia

Tel: +61383361811

Fax: (+61)3/83361822

Contact email

Check-in from 12h00

Check out up to 10h00

  • By plane

    MELBOURNE INTERNACIONAL AIRPORT At 1km / 0.62 miles

  • By train

    BROADMEADOWS At 10km / 6.21 miles

GPS :-37.671162, 144.854697

Our accommodations

Soundproofed against airport activity, guest rooms at ibis budget Melbourne Airport offer guests everything needed for a peaceful, relaxing night's sleep. Each guest room at this convenient Melbourne Airport hotel is fully air conditioned, and features co mfortable bedding, a modern, well-equipped ensuite, opening windows, a TV with pay-per-view channels, an alarm clock, a full length mirror and a multi-media hub. Guest room configurations at the hotel can accommodate up to two, or up to three guests.

Standard Room - 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 15

2 Single Beds and 1 Overhead Bunk Bed

  • Max. number of persons: 3
  • Area: From 15

Standard Room with 2 Single beds.

  • Max. number of persons: 2
  • Area: From 15

Standard Room with 1 Queen Bed and 1 overhead bunk with Special Access Bathroom.

  • Max. number of persons: 3
  • Area: From 15

Our guest reviews for
ibis budget Melbourne Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

2,312 reviews

tripadvisor

TripAdvisor Rating 3.0/5

1,367 reviews

Very noisy, with a ghastly toilet and shower experience.

Customer review rating 4.0/5

Cath C. Business - 13/01/2020 Confirmed reviews ALL

Your website stated that the building had been designed so that aeroplane noise did not affect the sleepers, and this was correct, but the inside of the accommodation was not at all noise resistant. Even if someone closed the door quietly at night I could still hear it down the corridor and I could also hear the man on the other side of the wall from me snoring, so no noise quietening was apparent inside. Getting in and out of the toilet and shower was extremely difficult with arthritis in my feet and every time I stepped in or out the entire toilet shower room shook. The fact that there was a large step up into the bathroom should most definitely be advertised on your website, as even though I don’t need an Accessible bathroom, this one was close to not being usable.

Five minutes walk to the airport

Customer review rating 4.0/5

Ross Solo - 12/01/2020 Confirmed reviews ALL

This little hotel is five minutes walk to the airport. The rooms are small but they are spotlessly clean. The beds are comfy, the water is hot and everything worked. Better still the member on deck was pleasant and helpful.

Customer review rating 4.0/5

Julie Solo - 10/01/2020 Confirmed reviews ALL

No cooling for the aircon meant sleepless stuffy night .. and bathroom was ridiculous . No shuttle to airport was a bit disappointing given location ..

One night stop over awaiting flight.

Customer review rating 4.0/5

David J. Couples - 07/01/2020 Confirmed reviews ALL

Good locality to airport departure terminal, within walking distance. On arrival we were given keys to a room that was still occupied, somewhat awkward as the occupier had just gotten out of shower. Clean room with basic facilities, ideal for a budget hotel.

Practical.

Customer review rating 4.0/5

Nicky Families - 06/01/2020 Confirmed reviews ALL

Room was very small and couldn't wait to get out of it. Shower had a big step into it. The bed was very comfortable which served my purpose. HOW THE HELL CAN I CONTINUE WITH THIS BLOODY SURVEY WHEN YOU DON'T GIVE AN OPTION FOR 'HOW DID YOU BOOK'. I CAN'T REMEMBER . TO CONTINUE, I'LL JUST RANDOMLY SELECT ANY THING!!!!!!

It was convenient and friendly, as usual.

Customer review rating 4.0/5

Kay Families - 03/01/2020 Confirmed reviews ALL

The staff were very friendly and helpful. The air conditioning in the room was great. The room was a little bit stuffy, as if the plastic was starting to age. We did however get used to this.

cancelled booking

Customer review rating 4.0/5

Peebee Business - 02/01/2020 Confirmed reviews ALL

My booking was cancelled more than a month ago due to unforeseen work circumstances. Consequently I lost the prepayment completely I frequently stay in Melbourne overnight and will have to reconsider my options of using Ibis Budget Melbourne Airport

Uncomplicated

Customer review rating 4.0/5

Morgs Solo - 02/01/2020 Confirmed reviews ALL

Good sleep. Place needs a lift. Third Floor residents with heavy luggage/alot of luggage become a safety risk coming down the stairs.

Budget is well named

TripAdvisor rating 3.0/5

Deefan54 Solo travel - 31/12/2019 TripAdvisor review

Well expected slightly better in the budget range from Accor, inside looking very tired , room ok for a 1 night stay(would not stay longer) no lift so a struggle to 2nd floor if you have heavy luggage. 2 stars given as that's the best it's worth

Pleasant to stay overnight, wouldn't recommend for longer stays.

Customer review rating 4.0/5

Naomi Families - 30/12/2019 Confirmed reviews ALL

The rooms are small and can be rather claustrophobic with the bunk above the single beds, however the beds were comfortable.

Reasonably happy.

Customer review rating 4.0/5

Janet H. Solo - 29/12/2019 Confirmed reviews ALL

Clean and tidy. Just need a step to get up into shower / toilet. Comfortable bed.

Satisfied

Customer review rating 4.0/5

Odette J. Solo - 28/12/2019 Confirmed reviews ALL

I arrived in Melbourne at midnight and have used the ibis hotel a few times. It's close to the airport and the breakfast in the morning is perfect

Excellent proximity to Airport

Customer review rating 4.0/5

Robyn G. Solo - 28/12/2019 Confirmed reviews ALL

With an early morning flight from Tullamarine, the Ibis is good value for money and an easy walk to the airport. The hotel is basic, but clean. The desk staff member was polite, professional and helpful. The room was clean, with good basic facilities. I always use this hotel and highly recommend it for a good nights sleep before or after a flight.

Not really a great hotel

Customer review rating 4.0/5

Brian R. Solo - 28/12/2019 Confirmed reviews ALL

Was on 2nd floor & there is no lift,(anyone with large luggage would struggle up the stairs) , decor was looking very tired, room very hot as a.c. had not been turned on. Was just about ok for 1 night (would never stay longer)

Communication painful!

Customer review rating 4.0/5

Karen A. G. Families - 21/12/2019 Confirmed reviews ALL

Look, it is what it is with regards to the product.. it’s no Taj Majal and we needed a few hours only but man oh man, the service and communication was next level! The night service guy got there in the end but only because I really had to be firm and refer him to the emailed correspondence with the manager.. (who clearly did NOT convey our requirement to the reservation system) I was outside on my phone considering taking an Uber to my mothers house is Mt Martha because of the muck up at arrival at 1115pm Then there’s the three calls I made to the site which have still not been returned. Then there’s the lack of communication the housekeeping as to who is leaving and when and the mess in which they work.. Then there’s the emails you send because they don’t answer their phone and those take days to respond. The kiosk is in disrepair out the front. A random carmat in a pot plant just dumped out the front. All in all, a very disorganised operation. I get that this budget property is limited with recourses and staff, but oh man.. if you can’t deliver it at this price, then don’t bloody sell it! Would I stay there again? Oh good grief, not on your nelly!

Never get points after checkout

TripAdvisor rating 3.0/5

Trong_Nguyen_2019 Business - 18/12/2019 TripAdvisor review

I checked out on 29 November but haven't got points credited to my ALL account after nearly three weeks. Sent online missing points enquiries to ALL twice but still no reply. Called the hotel a few times but only reached voicemail, left voicemail but still no one called back. Please really tell me what ways can I contact you to credit points for my stay?

Mr Arthur K.

Customer review rating 4.0/5

Mr A. K. Friends - 17/12/2019 Confirmed reviews ALL

We always stay at the Ibis, this time disappointed because we were put upstairs and at 75yrs old and dragging our suit cases up did not make for a good start. My wife said she should have asked for a lower floor room, I said maybe staff could also ask the same. Next really blew me up when the young man at the desk ask for our credit card numbers to put into YOUR computer I angerly told him WE don't even put it in ours. WHY would your company want my card numbers, VERY BAD POLICY our cards are for us and nobody else. Please give us a reason for this. We will be staying again and hope things change by us and by yourselves.

Hi, Thank you for taking the time to tell us about your experience at the ibis budget Melbourne Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry that we could not accommodate you on the ground floor on this occasion . There are times when it is difficult to allocate a ground floor room when the hotel is heavily booked . If a request for a ground floor room is made at the time of booking, then this will assist us in ensuring your request is fulfilled . The only reason for us to enter your card details in our system is to be able to reconcile the credit card payments during our nightly balancing process . The card numbers are automatically deleted the next morning after our night audit is completed . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Don Cronje Manager ibis Budget Melbourne Airport

met expectations

Customer review rating 4.0/5

G M. Couples - 12/12/2019 Confirmed reviews ALL

as expected. Very basic accommodation but adequate and super convenient to airport.

Hi, Thank you for sharing your feedback regarding your recent stay with us at ibis Budget Melbourne Airport . It is certainly nice to know that you found the hotel suited your needs and out great location made it quick and easy in getting to the airport terminals . We look forward to welcoming you back again at some stage in the future . Sincerely, Don Cronje Manager ibis Budget Melbourne Airport

Overnight stay

Customer review rating 4.0/5

Lyn Couples - 11/12/2019 Confirmed reviews ALL

It was ground floor which was great as we are in our 70’s. The rooms were clean. It was fairly quiet.

Hi, Thank you for taking the time to share your feedback regarding your recent stay at ibis Budget Melbourne Airport. We are glad to know that you found our hotel to be convenient for your needs and we hope to welcome you back again in the future . Sincerely, Don Cronje Manager ibis Budget Melbourne Airport

The only thing it’s got going for it is its close to the airport

Customer review rating 4.0/5

David A. Couples - 09/12/2019 Confirmed reviews ALL

Like a prison cell

Hi, Thank you for taking the time to tell us about your experience at the ibis budget Melbourne Airport. We are indeed sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We do greatly appreciate you taking the time to share your comments so that we can use these to improve our product and services . Because ibis Budget hotels have only limited services and amenities may we suggest that when next in Melbourne you make use of one of the fully serviced hotels within our group to ensure you a more comfortable stay . Sincerely, Don Cronje Manager ibis Budget Melbourne Airport
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