ibis budget Melbourne Airport 3 stars

Customer review rating (ALL Rating) 3.8/5 1,058 reviews

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Description

Hotel extras

  • Close to Melbourne Airport and the International and Domestic Terminals.

  • On-site car parking available. $20 Per Night for In House Guests.

  • Just 20 minutes to the Melbourne CBD.

  • 24-hour self-service check-in available.

  • Free Wi-Fi.

Our accommodation(s)

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Hotel location

ibis budget Melbourne Airport

Caldwell Drive, Melbourne Airport
3045 TULLAMARINE
Australia

GPS:-37.671162, 144.854697

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  1,058 reviews

TripAdvisor Rating  3.0/5  1,427 reviews

Well located

Customer review rating 5.0/5

Eliki S. Solo - Confirmed reviews ALL

I checked in late in the evening cause of my flight arrival time… I got to the hotel and the gentleman at the counter was really helpful and welcoming… as a hotel worker myself this types of services is highly recommendable…

Dear Eliki, Thank you very much for this kind review of your recent stay. We are delighted that you had a memorable stay as this is always our main aim. We will be sure to let the team know the impact they had on your experience. We are glad that our location was convenient for your needs. We look forward to seeing you again soon. Best regards, ibis Budget Melbourne Airport Team

Perfect location

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Great by friendly staff, Room was clean, convenient location and fantastic check in/out times. Exactly what we needed, a shower and a bed.

Dear Guest, Thank you for sharing the review of your stay with us. We're thrilled to hear that your stay with us at ibis budget Melbourne Airport was a positive one. We are delighted that you appreciated the welcoming nature of our team, the cleanliness of your accommodations, and the convenience our location provided for your travels. It is great to know that our hassle-free check-in and check-out process contributed to a comfortable and stress-free experience. It would be a pleasure to welcome you back. Best wishes, ibis Budget Melbourne Airport Team

Poor Service

Customer review rating 0.5/5

Holly Business - Confirmed reviews ALL

Due to cancelled flight at I booked a room for arrival into Melbourne a late time and missing my connection flight. I realised that I accidentally put 8th of December not 8th of November. I attempted calling three times with no success and emailed. Due to no answer on phone or reply email, I booked another night for 8th of Nov to ensure I had somewhere to stay. They finally replied via phone call and said I could change the date, I asked if I could get a refund as I already booked another room as I couldn’t get through to them over a 30minute period. They said I could but would have to get approval from the Manager. I emailed twice to follow up, they then replied a few days later saying I could not get a refund. Extremely disappointing. The service at the desk upon arrival was also poor and the quality of the room was low. Another lady staying in the hotel had no lights in her room working and the lift was having issues also.

Dear Holly A., Thank you for taking the time to tell us about your experience at the ibis budget Melbourne Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, IBMA Team

well located

Customer review rating 4.0/5

Mick Business - Confirmed reviews ALL

Perfect for a quick stay before an early flight

Dear Mick, Thank you very much for this kind review of your recent stay. We are delighted that you appreciated the hotel's prime location and found it perfect for a quick stay before your early flight, exemplifying our commitment to convenience and efficiency. It is wonderful to know that our proximity to the airport and the included breakfast options added to the ease of your travels. We look forward to seeing you again soon. Best regards, ibis Budget Melbourne Airport Team

Great Service

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Very happy

Dear Guest, Thank you very much for this kind review of your recent stay. We're thrilled to hear about your positive encounter at our hotel. It is wonderful to know that our service made a significant impact on your stay, reflecting our team's dedication to guest satisfaction. We look forward to seeing you again soon. Best regards, ibis Budget Melbourne Airport Team

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Other web-users rate our hotel

  • 1,609 reviews 9.2/10 Location
  • 1,656 reviews 5.3/10 Room
  • 922 reviews 8.6/10 Service
  • 16 reviews 8.1/10 WiFi
  • 1,094 reviews 3.7/10 Comfort
  • 621 reviews 7.4/10 Cleanliness
  • 562 reviews 1.8/10 Amenities
  • 435 reviews 5.2/10 Value

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