ibis budget Melbourne Airport 3 stars

I was travelling overseas and needed a day room near airport before flight. As a platinum long term member the manager who has been there 16 years was outstanding in looking after me . Probably the best service I have experienced in an Accor property for a long time. And the funny thing is it was probably the most basic hotel I have ever stayed at. Just goes to show it’s the people that make the property .

Staff very courteous and helpful. I would stay there again.

Had everything I needed. Gentleman at reception amazing and gave me late checkout due to my 23h25m layover & next day flight leaving at 17:40. Microwave & free coffee/tea/hot choc machine in reception.

Great location and very convenient room was clean and great friendly greeting from reception. The only downside is you could smell someone smoking in there rooms as the windows do open a little. I really noticed it when walking up the corridor when i got back from down the road. I certainly didnt smell any smoke when i first checked in

My wife and I are elderly and with Accor membership we elected to stay at the Ibis but it was a dreadful experience and we will certaiinly not stay there again . The room was very small with no cups ,milk or tea / coffee .The timber floor was dirty - covered in dust and hair .The TV wasn't workiing until the receptionist came and gave the set a side tap , One of the main lights was not working and one had to negotiate a high step to the very confined toilet which had not been cleaned .! a raised

Staff were friendly. Room was very basic, tired and in much need of refurbishment. The place did not feel safe. Would never stay there again. Couldn’t believe Ibis would be happy to have their brand on this place.

The room is small but extremely functional. Best night sleep I have had in a long time. Beds and pillows were perfect. Even with covid times , the traffic from the main road was not audible nor was the planes. I loved that I could open the window for more air if needed ( it does have a safety lock so it cannot be opened up completely). Coffee shop at IBIS is closed because of Covid but the 2 minute walk around the corner to the food court was convenient. It took me 5 minutes to walk to international terminal 1, it’s so close. All the staff were super helpful, they had no issues printing of all my essential travel documents for my flights out. I definitely would stay again. Plenty of drinks and snacks available on site from a vending machine. Only thing that was a little negative was the inconvenience of having to use the stairs. Lift not in use.

Had a comfortable bed. Toilet though small was very clean and efficient to use. There is a mcdonals close by if you need a quick meal ( though only meal option around I think) and the staff are very friendly and helpful.

Day Greetings Location of the hotel ar Melbourne airport is its key feature. Overall experience was satisfactory. Reasonable price. Few suggestions such as.... 1. Provision of an electronic locker 2. Provision of shower curtain and wiper for bathroom 3. Provision of small/medium sized trolleys for movement of luggage from entrance to rooms. These may have an impact on room rent.

Have had some interesting experiences with establishments during Covid19, at this point, AirBNB the ONLY business to refund without question. I never came, you still got paid :(

Location was fantastic with a short walk to the airport. But once inside was very disappointed. Although the team member was very friendly when checking in, there was no guidance as to where to go for my room, poorly signed. Once inside the room, I found it dirty and cold. The floor certainly needed a good vacuum with fluff and hair throughout. The room was very cold, although small which is no problem I slept with the heat pump on 28 all night. There seemed to be a lot of cold air coming in from around the window.

Excellent location, within walking distance to and from the airport Management & staff were accommodating, helpful & friendly

Staff were very helpful, especially considering the situation.

Dear general manager of Ibis hotels We recently stayed at the Ibis budget at the Melbourne Airport Australia We had a reservation for 27 March but arrived on the 21st with a non-refundable voucher Your manager whose name I have forgotten, was Indian and I greeted him with the words with my hands in prayer Namaste I have a medical condition which requires power for an apparatus , he found me an extension cord provided me extra pillows and asked is there anything more I can do to make your stay more comfortable I would appreciate if you would write to him personally on my behalf George Edward J. and thank him for his humanity ion these difficult times . Stay safe Quarantine George E J.

We were only there briefly but everything was okay.