ibis budget Melbourne Airport 3 stars

I didn’t stay Isis Melbourne airport Mon 26 Jan as flight ex Perth to Melbourne cancelled due aircraft failure and so missed by non refundable overnight layover before my overseas connecting flight

The bed sheets were nice - although unfortunately we had to make up the top bed ourselves - not fun after a long day.

Hotel good but booked through your all.accor.com.city ect website but got hijacked to bookings.com??? Paid the $158.10 fee but then hit with an international transfer fee of $4.74 on the money I paid you Why am I paying $4.74 International transfer fee on an Australian Hotel 3 houer drive from my Home and How did Booking.com get involved in a transaction between us???

Friendly staff.

Provided the wrong room as to what I booked then provided a disabled room, top bunk was not made, disgraceful.

Very basic but good enough for a stay before a very early flight the next morning. It was cheaper than getting a taxi to the airport. The bed was comfortable and the shower was hot. It was only a 10 minute walk to the airport.

Stay was short but very good. Staff were excellent. The lady on reception noted we had duplicated our booking. She very efficiently assisted us in gaining a refund which is much appreciated. Rooms clean and comfortable. Location excellent for our fly in fly out purpose.

No elevator, no offer of assistance with luggage, no restaurant, no shuttle to airport

Easy walk to the terminal and clean room

I was only here for a few hours between flights. The room was clean and tidy however my mattress was falling to bits. It is a very noisy hotel which reminded me of a backpackers as people were coming and going all night long slamming doors and talking in the hallways.

The adhesive safety strip from the toilet cubicle does not run the full width of the step as I found out when I slipped and tore my mcl in my knee at the beginning of my four week holiday. I was offered ice but still had to hobble to catch my international flight. Traumatic to say the least.

Ibis budget is a no frills option for those arriving late or leaving early. It's clean and safe. A little hard to get to on foot as there is no signage from the terminal.

Your website stated that the building had been designed so that aeroplane noise did not affect the sleepers, and this was correct, but the inside of the accommodation was not at all noise resistant. Even if someone closed the door quietly at night I could still hear it down the corridor and I could also hear the man on the other side of the wall from me snoring, so no noise quietening was apparent inside. Getting in and out of the toilet and shower was extremely difficult with arthritis in my feet and every time I stepped in or out the entire toilet shower room shook. The fact that there was a large step up into the bathroom should most definitely be advertised on your website, as even though I don’t need an Accessible bathroom, this one was close to not being usable.

This little hotel is five minutes walk to the airport. The rooms are small but they are spotlessly clean. The beds are comfy, the water is hot and everything worked. Better still the member on deck was pleasant and helpful.

No cooling for the aircon meant sleepless stuffy night .. and bathroom was ridiculous . No shuttle to airport was a bit disappointing given location ..