ibis budget Melbourne Airport 3 stars

Customer review rating (ALL Rating) 3.7/5 1,104 reviews

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Description

Hotel extras

  • Close to Melbourne Airport and the International and Domestic Terminals.

  • On-site car parking available. $20 Per Night for In House Guests.

  • Just 20 minutes to the Melbourne CBD.

  • 24-hour self-service check-in available.

  • Free Wi-Fi.

Our accommodation(s)

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Hotel location

ibis budget Melbourne Airport

Caldwell Drive, Melbourne Airport
3045 TULLAMARINE
Australia

GPS:-37.671162, 144.854697

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  1,104 reviews

TripAdvisor Rating  3.0/5  1,425 reviews

Great location near airport

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Close to airport walk less than 5 minutes. Very small rooms old but clean. Good for a sleep between flights. Staff pleasant and helpful.

Dear Guest, Thank you for taking the time to review your stay. We're delighted to hear that you appreciated our convenient location, just a short walk from the airport, ensuring a stress-free transit for our guests. Our team takes great pride in maintaining a high level of cleanliness, and we're pleased that this contributed positively to your stay. However, we regret that you found our rooms to be smaller than expected. Our hotel aims to provide a budget-friendly option with all the essential comforts, and while our space may be compact, we strive to maximize it for guest convenience. Additionally, we're heartened that you took notice of our sustainable development initiatives. It is our ongoing commitment to improve and maintain practices that are kind to the environment. Our staff is grateful for your kind words about their service. They work tirelessly to ensure that each guest feels welcomed and assisted throughout their stay. We are looking forward to welcoming you again. All the best! ibis Budget Melbourne Airport Team

Good stay, friendly staff who carried my bag upstairs ( there isn’t a lift )

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Easy access to domestic airport. Clean and quiet rooms . Great place for a one night stay

Dear Louise, We would like to thank you for this review about your recent experience in our hotel. We are delighted to hear that the friendliness of our staff made a positive impression on you and that our proximity to the airport added convenience to your travels. While we are pleased that the cleanliness and tranquility of our rooms met your expectations, we regret that certain aspects did not fully meet your needs. As a budget hotel, we strive to offer the essentials at a great value, and though we do not have an onsite restaurant, we are located near a variety of dining options within walking distance. We also understand the importance of ease of access and appreciate your feedback regarding the absence of a lift; our hotel design reflects our commitment to simplicity and efficiency, which sometimes limits our ability to incorporate such features. It is heartening to know that our hotel served as a suitable place for your one night stay, and we hope the overall experience was beneficial for your travel itinerary. We hope to welcome you back. Best wishes, ibis Budget Melbourne Airport Team

Terrible experience

Customer review rating 0.5/5

Unhappy Families - Confirmed reviews ALL

Our room had 3 beds, one was unmade with the sheets sitting on top. The queen bed consisted of a queen mattress on a double bed base. The bathroom had no working exhaust fan which meant that after we showered the floor was so slippery it was too dangerous to go into. We were not able to leave the door open afterwards as this would have triggered the fire alarm. The woman at check in was fantastic and very friendly but that’s where any good experience stopped. It is very unlikely that we will ever book with ibis again and we will be telling anyone and everyone about this experience

Dear Happy, Thank you for taking the time to review your stay. The team at our hotel is buoyed to hear that you found our check-in staff to be fantastic and friendly, which is in line with our commitment to excellent guest service. We regret to hear of the issues you encountered with the bed comfort and the condition of your room and bathroom. Our aim is to provide a comfortable and convenient stay, and we apologize that we did not meet these expectations on this occasion. While we do not have a lift, as mentioned in our hotel description, we strive to ensure that all other aspects of our guests' stays are as seamless as possible. The concerns about the noise are something we take seriously, and we offer our apologies if this caused any inconvenience during your stay. We also acknowledge your comments on our sustainability efforts and will continue to seek ways to improve in this area. We are heartened to know that the cleanliness of our hotel met your expectations, as we pride ourselves on maintaining a high standard of cleanliness for all our guests. ibis Budget Melbourne Airport Team

Great stay

Customer review rating 4.5/5

Ash Friends - Confirmed reviews ALL

Flight cancellation and needed accom for the night Friendly staff and great availability for a queen room with no reservation. Absolute lifesaver

Dear Ash, Thank you for such a great review. We are delighted to hear that our team at ibis budget Melbourne Airport was able to provide you with a comfortable refuge amidst the inconvenience of a flight cancellation. Your commendation for the friendliness of our staff and the cleanliness of our facilities is greatly appreciated. It brings us joy to know that our availability and service quality turned a potentially stressful situation into a positive experience, reinforcing our dedication to guest satisfaction. We look forward to a return visit from you in the future. Best wishes, ibis Budget Melbourne Airport Team

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

My son and I enjoyed our stay there,though it was short,the experience was good,Nice and welcoming staff.

Dear Guest, Thank you for taking the time to review your stay. It was a delight to learn that our staff's friendliness contributed positively to your experience. We strive to create a welcoming atmosphere for all our guests, and we're glad that you and your son felt well received. We regret to hear that the speed of our internet connection did not meet your expectations. Our team is continually working on improving our services, and we take your comments seriously as we aim to provide a seamless experience for our guests. While we do not currently offer an extensive variety in some areas, we hope that our selection met your basic needs and that you found our location and included breakfast to be convenient for your travel plans. Rest assured, your remarks serve as valuable insight as we continually seek to enhance our guest experience at ibis budget Melbourne Airport. We are looking forward to welcoming you again. All the best! ibis Budget Melbourne Airport Team

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