ibis Styles Melbourne Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 3,083 reviews

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1 Grants Road, Melbourne Airport, Tullamarine, 3045 MELBOURNE, Australia

Description

Hotel extras

  • Minutes from all Melbourne Airport terminals and Skybus depot for access to Melbourne CBD.

  • Largest pillarless ballroom at Melbourne Airport for up to 330 guests.

  • Health & wellness: spa, pool, sauna, gym. Fees apply for access to these premium facilities.

  • Aerofoil Workspace featuring boardrooms and remote working stations.

  • Cafe, Italian restaurant and wine bar, plus a cosy pub.

Our accommodation(s)

Hotel location

ibis Styles Melbourne Airport

1 Grants Road, Melbourne Airport, Tullamarine
3045 MELBOURNE
Australia

GPS:-37.67526, 144.85044

Telephone
Fax +61 3 4247 2100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,083 reviews

Customer review rating 2.0/5

Neil W. Business - Confirmed reviews ALL

Was forced to book last minute due to cancelled Qantas flight. Tried ordering food at 9pm via QR code in room. Every option came up - this product doesn’t exist” I the. Used the contact customer service QR code to access WhatsApp on Friday night approx 9.10pm No response

Customer review rating 5.0/5

Tarna B. Solo - Confirmed reviews ALL

It was very convenient to get to,very easy to book in and my room was great,bed and pillows were excellent which is always important. My only criticism is small but I would have really liked a hand towel for drying my hands for hygiene reasons instead of having to use my large body towel.

Dear Tarna, Thank you for this positive review. We’re delighted you enjoyed your recent stay at ibis Styles Melbourne Airport. It’s wonderful to hear you found our booking process straightforward and appreciated the comfort of your room. Our Sweet Beds by ibis are designed for restful travel sleeps, and we’re glad they contributed to your positive experience. That said, we regret any inconvenience you encountered regarding bathroom provisions. Please know we continually review our amenities based on guest feedback. Nonetheless, we’re particularly pleased our location served you well for airport access. Our team was happy to assist with shuttle arrangements, and we’ll pass your kind words to the concierge staff. We look forward to welcoming you back in the future. Kind regards, Aman kaur, Assistant manager

Customer review rating 1.5/5

Justin F. Business - Confirmed reviews ALL

Long queues at check in. Kiosks not working. I checked in online what was the point. No communication no remedy. 30 mins standing in a queue.

Customer review rating 5.0/5

Francesca M. Solo - Confirmed reviews ALL

My overnight stay at IBIS Styles was very relaxing. My room was cosy with a very comfortable bed. My dining experence was superb as the food was excellent. A young female staff member in the dining room, Prak, was extremely personable and took the time to explain the food and drinks menu to me. Prak was friendly, accommodating and genuinely interested in her customers. She provided excellent service with a smile.

Dear Francesca, Thank you for sharing your experience with us. We are thrilled to hear you enjoyed your stay at ibis Styles Melbourne Airport. Our team takes pride in providing cozy accommodations, and we’re delighted you found comfort in your room and bed. The culinary team will be particularly pleased to know their efforts contributed to your superb dining experience. That said, we regret any inconvenience during your initial check-in process. While we maintain staffing levels to match predicted demand, we appreciate feedback that helps us refine our operations. Nonetheless, we’re heartened our team quickly addressed the situation. Special thanks for highlighting Prak’s professional service - we’ll ensure she receives your kind recognition. Finally, we hope our proximity to all terminals added convenience to your travel plans. We hope to have the opportunity to welcome you back for an even better stay. Kind regards, Aman kaur, Assistant manager

Customer review rating 4.5/5

John P. H. Couples - Confirmed reviews ALL

Great,quiet room.

Dear John P., Thank you for this review. It’s wonderful to know you enjoyed your time at ibis Styles Melbourne Airport. We’re pleased our quiet rooms provided the comfort you deserved during your unexpected stay. Our team takes pride in delivering exceptional service across all departments, from reception to housekeeping. The positive feedback about our dining options is particularly encouraging as we aim to make every meal memorable. We look forward to seeing you again. Kind regards, Aman Kaur, Assistant Manager

Other web-users rate our hotel

  • 2,195 reviews 9.3/10 Location
  • 2,696 reviews 7.9/10 Room
  • 2,362 reviews 7.6/10 Service
  • 44 reviews 6.6/10 WiFi
  • 1,153 reviews 9.1/10 Cleanliness
  • 844 reviews 6.5/10 Food
  • 804 reviews 6.3/10 Value
  • 684 reviews 9.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.