ibis Styles Melbourne Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 3,306 reviews

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ibis Styles Melbourne Airport - Image 1
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1 Grants Road, Melbourne Airport, Tullamarine, 3045 MELBOURNE, Australia

Description

Hotel extras

  • Minutes from all Melbourne Airport terminals and Skybus depot for access to Melbourne CBD.

  • Largest pillarless ballroom at Melbourne Airport for up to 330 guests.

  • Health & wellness: spa, pool, sauna, gym. Fees apply for access to these premium facilities.

  • Aerofoil Workspace featuring boardrooms and remote working stations.

  • Cafe, Italian restaurant and wine bar, plus a cosy pub.

Our accommodation(s)

Hotel location

ibis Styles Melbourne Airport

1 Grants Road, Melbourne Airport, Tullamarine
3045 MELBOURNE
Australia

GPS:-37.67526, 144.85044

Telephone
Fax +61 3 4247 2100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,306 reviews

Customer review rating 5.0/5

Jeff L. Couples - Confirmed reviews ALL

Very simple and highly efficient automated allowing fo quick check in. New hotel with comfortable room. Free shuttle service to international terminals (T2).

Dear Jeff, Thank you for your positive feedback. We’re thrilled to hear your stay at ibis Styles Melbourne Airport met your expectations. It’s wonderful our automated check-in provided a smooth start to your visit. We take pride in offering modern conveniences like seamless check-in for our guests. Our team is also delighted you found your room comfortable and appreciated the complimentary shuttle service to Terminal 2. Thank you for highlighting our helpful team member during your stay. We’ll ensure your kind words reach them directly. The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards, Yahya Virk, Assistant Manager - Night

Customer review rating 1.5/5

Sharon N. Families - Confirmed reviews ALL

When the hotel is evacuated in the middle of the night for a false alarm with no apology, it's not a place you want to return. Especially going there to get a good sleep before a long flight in the morning. Could have been managed better.

Dear Sharon, Thank you for sharing your review. We sincerely apologize for the disruption you experienced during your stay. While emergency procedures are in place to ensure guest safety, we deeply regret the inconvenience caused by the evacuation and understand the impact this had on your rest before a long journey. Your feedback regarding our communication during this incident is invaluable, and we will review our protocols to ensure clearer guidance and follow-up in similar situations. We want all our guests to feel supported, especially during unexpected events. We hope to welcome you again in the future. Best wishes, Yahya Virk, Assistant Manager - Night

Customer review rating 4.5/5

Theresa B. Solo - Confirmed reviews ALL

Automated check-in was not working and front desk was overwhelmed by trying to accommodate passengers from a cancelled flight. Thus, clients like myself with a prepaid booking were forced to wait in line with this same group of people. So, in that respect check-in was very inefficient. That aspect aside, the hotel was perfect. It is located with easy access to terminal 3 (3 minute walk through car park) and they offer a free shuttle service to terminals 1 & 2. The room was perfect for my needs. Modern amenities with an extremely comfortable bed and great water pressure for the shower. I would recommend this hotel very highly and would not hesitate to stay there again.

Dear Theresa, Thank you very much for your feedback. We are thrilled you enjoyed your stay at ibis Styles Melbourne Airport. It is wonderful that you found our rooms well-equipped for your needs and appreciated the modern comforts. We are delighted the shower facilities added to your comfort and that everything met your expectations. We sincerely regret the inconvenience during check-in. Our team strives to ensure smooth arrivals, and we will review processes to better manage unexpected situations. Finally, we are glad our location provided easy access to Terminal 3 and hope you found the shuttle service convenient for exploring other terminals. Your recommendation means the world to us. Best regards, Monica Lei, Assistant Manager

Customer review rating 3.0/5

Frances T. Solo - Confirmed reviews ALL

There needs to be improved signage at the airport to locate your hotel easier. The meal tray was still not collected 12 hours after I left it outside my room. The sparkling wine by the glass, had very little effervescence. The room service was promptly delivered.

Dear Frances, We would like to thank you for taking the time to leave this review about your recent visit. We sincerely regret the challenges you experienced with wayfinding after your arrival. Our team strives to ensure all guests have clear guidance through our partnership with Melbourne Airport’s directional systems. Your comments regarding signposting have been shared with airport authorities to collaboratively enhance navigational clarity for future travelers. We value your input as it helps us advocate for improvements in the broader airport environment. It would be a pleasure to have you return on another occasion. Kind regards, Yahya Virk, Assistant Manager - Night

Customer review rating 5.0/5

Jayne A. Couples - Confirmed reviews ALL

Excellent location for terminal 4 and comfy room

Dear Jayne, We appreciate your kind review of your recent stay with us. We are thrilled to hear you appreciated the convenience of our location near Terminal 4. Our team takes pride in creating comfortable spaces for travelers, so it’s wonderful to know your room provided the rest you needed. We look forward to welcoming you back on a future occasion. Best regards, BiVi Ju, Assistant Manager

Other web-users rate our hotel

  • 2,345 reviews 9.3/10 Location
  • 2,872 reviews 8/10 Room
  • 2,529 reviews 7.5/10 Service
  • 46 reviews 6.7/10 WiFi
  • 1,225 reviews 9.2/10 Cleanliness
  • 892 reviews 6.6/10 Food
  • 853 reviews 6.2/10 Value
  • 708 reviews 9.7/10 Vibe

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