ibis Styles Melbourne Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 3,190 reviews

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1 Grants Road, Melbourne Airport, Tullamarine, 3045 MELBOURNE, Australia

Description

Hotel extras

  • Minutes from all Melbourne Airport terminals and Skybus depot for access to Melbourne CBD.

  • Largest pillarless ballroom at Melbourne Airport for up to 330 guests.

  • Health & wellness: spa, pool, sauna, gym. Fees apply for access to these premium facilities.

  • Aerofoil Workspace featuring boardrooms and remote working stations.

  • Cafe, Italian restaurant and wine bar, plus a cosy pub.

Our accommodation(s)

Hotel location

ibis Styles Melbourne Airport

1 Grants Road, Melbourne Airport, Tullamarine
3045 MELBOURNE
Australia

GPS:-37.67526, 144.85044

Telephone
Fax +61 3 4247 2100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,190 reviews

Customer review rating 3.5/5

Barb M. Couples - Confirmed reviews ALL

We had to evacuate at 3:30 am with loud speakers instructions to “Evacuate now”. Thankfully the evacuation went smoothly and after half an hour outside the Fire Brigade cleared the issue. Needless to say we didn’t get back to sleep as we had a morning flight, but thankful everyone was safe and well.

Dear Barb, Many thanks for your valuable feedback. We are delighted to hear your overall stay was enjoyable and that our team, particularly the reception staff, could swiftly resolve the room allocation matter. Your recognition of their efforts is truly appreciated. That said, we sincerely regret the inconvenience experienced during the evacuation and any disruption caused to your evening. Our team strives to ensure all requests, such as preferred room views, are honored promptly, and we apologize this was not initially the case. Finally, we hope you found our proximity to Melbourne Airport and amenities like our three dining venues convenient during your visit. We hope to welcome you back in the future and wish you all the best. Safe travels! Yahya Virk, Assistant Manager - Night

Customer review rating 0.5/5

Adam T. M. Business - Confirmed reviews ALL

Booked a superior queen room and was given a room with single beds. When I complained was told it was because I requested a room away from the elevator and that’s all that was available. I dint make any specific request and worse the room was actually the closet room to the elevator so it was the worst possible experience only made worse by being lied to.

Dear Adam, Thank you for taking the time to review your recent stay. We appreciate your positive remarks about your arrival and check-in experience, as well as the accommodation and our team’s service during your business trip. Your recognition of these aspects is truly valued. That said, we sincerely apologize that your experience fell short in some areas. The room assignment discrepancy you encountered is certainly not reflective of our standards, and we regret any inconvenience caused. Please know we take such feedback seriously and will review our procedures to prevent future occurrences. Nonetheless, we are glad your booking experience met expectations and that you found value in your ALL Accor membership benefits. Your input helps us enhance our services, and we hope to welcome you back for a more seamless stay. We look forward to the chance to host you again for a more satisfying experience, Kind regards, Yahya Virk, Assistant Manager - Night

Customer review rating 3.5/5

Jenny S. Solo - Confirmed reviews ALL

Room was clean on my first night 8/12 although room service meal quality was sadly lacking but thought I would hold back my opinion until my next booking on 15/12. Unfortunately that booking the room wasn’t as clean… dirt had not been vacuumed off floor and unfortunately room service meal was not quality for cost

Dear Jenny, We appreciate your feedback. We’re delighted your room met our cleanliness standards, ensuring a comfortable start to your stay. That said, we regret any inconvenience encountered with our services and connectivity. Our team is committed to addressing such feedback promptly to enhance guest experiences. Nonetheless, we’re pleased your overall experience was positive and hope our proximity to Melbourne Airport added convenience to your travels. We hope to welcome you back in the future and wish you all the best. Safe travels! Yahya Virk, Assistant Manager - Night

Customer review rating 4.5/5

Rosemary S. Couples - Confirmed reviews ALL

Overall good, fire alarm went off in middle of night but everyone very calmly left the building. Noticed there was no indication of a general muster point so people just milled around. Having a signed muster point would be helpful. The clerk on duty had to handle a number of unhappy people but stayed calm in what must have been a difficult situation. Will stay again due to access to terminal and reasonable cost.

Dear Rosemary, We would like to thank you for this great review of your recent experience with us. We are delighted that your stay at ibis Styles Melbourne Airport was enjoyable overall. It’s wonderful that you appreciated our sustainability efforts in waste management and noticed the team’s professionalism during unexpected situations. Our crew takes pride in maintaining calm and efficiency. We regret that certain aspects of the safety procedures fell short of expectations. Your feedback about the emergency protocols has been noted, as we continuously aim to enhance our guests’ sense of security. Moreover, we’re thrilled our location added convenience to your travels. Being steps away from all terminals helps ease those early departures or late arrivals. It would be a pleasure to welcome you back. Best wishes, Yahya Virk, Assistant Manager - Night

Customer review rating 4.5/5

J B. Families - Confirmed reviews ALL

Perfect. Next day flight to Tassie.

Dear Guest, It’s rewarding to receive this kind review about your recent visit. We are thrilled you had a smooth start to your Tasmanian adventure from our convenient location. It’s wonderful to hear our booking platform worked well for your family getaway. Your loyalty as a Classic member means a lot, and we’re glad our amenities contributed to your comfort before your flight. Finally, we hope you enjoyed exploring Melbourne’s nearby attractions during your short stay. We look forward to welcoming you back. Best regards, Yahya Virk, Assistant Manager - Night

Other web-users rate our hotel

  • 2,274 reviews 9.3/10 Location
  • 2,806 reviews 7.9/10 Room
  • 2,468 reviews 7.5/10 Service
  • 46 reviews 6.7/10 WiFi
  • 1,194 reviews 9.1/10 Cleanliness
  • 873 reviews 6.7/10 Food
  • 833 reviews 6.2/10 Value
  • 699 reviews 9.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.