ibis Styles Melbourne Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 4,325 reviews

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ibis Styles Melbourne Airport - Image 1
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1 Grants Road, Melbourne Airport, 3045 MELBOURNE, Australia

Description

Hotel extras

  • Step off the plane and stroll to your room just moments from the terminals

  • Sip, savour and unwind with dining, drinks and great coffee all onsite

  • Settle into contemporary rooms inspired by Melbourne's creative energy

  • Soak up airport precinct views and the buzz of travel all around you

  • Unlock exclusive rewards, benefits and memorable moments with ALL

Our accommodation(s)

Hotel location

ibis Styles Melbourne Airport

1 Grants Road, Melbourne Airport
3045 MELBOURNE
Australia

GPS:-37.67526, 144.85044

Telephone
Fax +61 3 4247 2100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,325 reviews

Customer review rating 4.5/5

Ken H. Families - Confirmed reviews ALL

very comforting

Dear Ken, Thank you very much for your kind feedback. We’re glad our location near Terminal 4 and the overall comfort of your visit stood out. Your loyalty as a Classic member and the ease of your booking process are much appreciated. These elements reflect our commitment to hassle-free travel experiences. The entire team look forward to the pleasure of seeing you again on a future occasion. Best wishes, Mai Le, Assistant Manager

Customer review rating 3.5/5

Rodaba H. R. Families - Confirmed reviews ALL

Housekeeping needs to be improved. Stay for almost 11 days and used same utensils (cups Glasses etc) bedlinen was only changed once during my stay. In Toilet only towels were washroom was not cleaned properly. Hotel is well located and comfortale. Same menu in buffet please change menu. It was hard to have exact same breakfast for 10 days.

Dear R., Thank you for writing a review of your recent visit and for recommending our hotel. We are delighted to know you found comfort during your extended family stay with us. Our team strives to create a welcoming environment, and your acknowledgment of this effort is truly appreciated. That said, we sincerely regret that aspects of our housekeeping services and dining variety did not meet your expectations. We take full responsibility for the inconsistencies in room maintenance and breakfast offerings, and will address these points directly with our teams. Your feedback about our loyalty program has also been noted for review. Nonetheless, we hope our prime location near all airport terminals provided convenient access for your travels. Being steps away from Melbourne Airport remains a key advantage we’re proud to offer our guests. We hope that we may be able to welcome you back. Best wishes, Matthew Christoval, Assistant Front Office Manager

Customer review rating 4.0/5

Michael W. Business - Confirmed reviews ALL

A comfortable, clean, basic hotel room that I often use for commuting interstate.

Dear Michael, Thank you very much for your kind feedback. We’re pleased our proximity to the airport and reliable comforts met your needs. Your continued loyalty as a Gold member means a lot to our team. We look forward to seeing you again on a future trip. Kind regards, Mai Le, Assistant Manager

Customer review rating 4.5/5

Michelle D. Couples - Confirmed reviews ALL

Great friendly staff. Areas within the hotel were comfortable and inviting. Room we had was good for our overnight stay. Shuttle bus to other end of the airport. Only thing negative would be the breakfast buffet hot food area. The food was cold.

Dear Michelle, Thank you for your positive feedback. We are thrilled you had a great experience during your stay with us. Our team takes pride in delivering warm hospitality, and we’re glad you found our spaces comfortable for relaxing. Your kind words about the room’s suitability for your needs mean a lot to us. That said, we regret the dining experience didn’t meet your expectations. We aim to serve breakfast at optimal temperatures and will review this feedback closely. Finally, we hope the shuttle service added convenience to your airport transit. Its 24-hour availability reflects our focus on seamless travel connections. We all look forward to seeing you again in the future. Best regards, Yahya Virk, Assistant Manager - Night

Customer review rating 4.5/5

Shaun E. Couples - Confirmed reviews ALL

A convenient stay for an early flight.

Dear Shaun, It was a pleasure to receive this kind review of your time with us. We’re delighted your stay provided the perfect start to your travels. Our team appreciates you choosing to book through the ALL App and were glad we could enhance your experience with a room upgrade and welcome drink. That said, we regret the delay in receiving your invoice and have escalated this with our billing team to ensure prompt resolution. Finally, we hope our proximity to the terminals added ease to your early departure and that your Gold status benefits contributed to a seamless stay. We look forward to seeing you again on a future trip. Kind regards, Yahya Virk, Assistant Manager - Night

Other web-users rate our hotel

  • 2,953 reviews 9.4/10 Location
  • 3,590 reviews 7.9/10 Room
  • 3,159 reviews 7.8/10 Service
  • 50 reviews 6.5/10 WiFi
  • 1,513 reviews 9.2/10 Cleanliness
  • 1,112 reviews 6.8/10 Food
  • 1,052 reviews 6.3/10 Value
  • 835 reviews 9.6/10 Vibe

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