ibis Styles Melbourne Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 5,478 reviews

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ibis Styles Melbourne Airport - Image 2
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Description

Hotel extras

  • Step off the plane and stroll to your room just moments from the terminals

  • Sip, savour and unwind with dining, drinks and great coffee all onsite

  • Settle into contemporary rooms inspired by Melbourne's creative energy

  • Soak up airport precinct views and the buzz of travel all around you

  • Unlock exclusive rewards, benefits and memorable moments with ALL

Our accommodation(s)

Book this hotel
Room 1

Room with 1 double bed. Spectacular views of Runway; Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    Airport view

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Optical fiber

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: Airport view

Experience the vibrant Melbourne spirit in your stylish Deluxe Room, where you'll find yourself rejuvenated after a tranquil night in the king-size ibis Sweet Bed. Work to do? It's a breeze with generous work space and high-speed Wi-Fi.

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Room with 1 King bed.Spectacular views of Runway; Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    Airport view

Max. number of persons
2
Area
From 21 m² / 226 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Optical fiber

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Travelling with a friend? With two single ibis zip-beds for a restful sleep, the Deluxe Room is your perfect base at Melbourne Airport. The design merges style and functionality, with a sleek bathroom, fast Wi-Fi, generous work space and Chromecast TV.

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Room with 2 Single beds.Spectacular views of Runway; Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

Max. number of persons
2
Area
From 21 m² / 226 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Optical fiber

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

ibis Styles Melbourne Airport

1 Grants Road, Melbourne Airport
3045 MELBOURNE
Australia

GPS:-37.67526, 144.85044

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • MELBOURNE AIRPORT
  • MEL
  • MELBOURNE AIRPORT

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 216 rooms
  • 22 rooms for people with reduced mobility
  • 16 family rooms
  • 16 connecting rooms
  • 264 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • Italian
  • Japanese
  • Thai
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Entertainment

  • Pool Table

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Umbrellas
  • Plugs and converters available on desks Additional charge

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

3 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Room service Additional charge
  • Express available at any time Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

10 Meeting rooms

Business Center

  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Well-being

25m heated indoor swimming pool Additional charge

  • Covered
  • On site

Gym Additional charge

  • On site

Sports and leisure

Gym Additional charge

  • On site

Bodybuilding equipment/Gym Additional charge

  • On site
  • On site
  • Indoor parking
  • Private
  • 118 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft
  • Parking pricing: 31.38 € 50 AUD Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Vehicles

  • Truck parking
  • Bus parking

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

Small Holdings is a taste of Melbournes café favourites featuring St Ali coffee, freshly baked pastries, lunch menu and more!

Discover Melbourne Airport’s vibrant local taphouse, serving craft beers, refreshing cocktails and delicious pub favourites. Whether you're catching up with friends, enjoying a pre-flight bite or unwinding after your travels, Amber State has you covered.

AMBER STATE TAPHOUSE AND KITCHEN

Amber State Taphouse and Kitchen is a modern pub with a twist!

Bar Type
BAR
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Contactless

Amber State Taphouse and Kitchen is a modern pub with a twist!

Available for your enjoyment between 06:00AM - 08:00PM for an entrance fee of $15.00AUD per person, per day.

A state-of-the-art 24/7 health club, featuring wellness treatments, indoor pool, and an infrared sauna, Available for your enjoyment at an additional fee of $15.00AUD per person, per day.

A soothing deep tissue massage to relax and reinvigorate after a long flight. A refreshing facial before you board. Higher State Spa at Melbourne Airport is devoted to your balance and wellness. Available for a casual day pass fee.

Book

From an intimate gathering of family and friends to a grand banquet for 240, welcome to the elegant wedding venue at Melbourne Airport. Our dedicated wedding planning team accompanies you every step of the way to ensure your big day is unforgettable.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,478 reviews

Customer review rating 3.5/5

Peter R. Couples - Confirmed reviews ALL

Dear Peter, Thank you for sharing your feedback regarding your recent stay with us. I understand your concerns about the window coverings, and I appreciate your input on this matter. Our aim is to provide a comfortable environment for all our guests, and your comments will certainly be taken into consideration as we continuously strive to enhance our facilities. Sincerely, Jeffrey L. Assistant Manager

Customer review rating 5.0/5

Kayla C. Couples - Confirmed reviews ALL

Dear Kayla, Thank you for your kind words regarding your recent stay at ibis Styles Melbourne Airport. We are delighted to hear that you found our accommodations comfortable, relaxing, and clean. Our dedicated team works diligently to maintain high standards, and your feedback serves as a wonderful affirmation of our efforts. We look forward to welcoming you back in the future. Best regards, Jeffrey L. Assistant Manager

Customer review rating 4.0/5

John R. Business - Confirmed reviews ALL

Dear John R., Thank you for your feedback regarding your recent stay. We appreciate your comments about our location and staff service. We acknowledge your concerns regarding the booking process and will take your input into consideration to enhance our guest experience. Best regards, Yahya Virk Assistant Manager - Night

Customer review rating 5.0/5

Nilantha M. Solo - Confirmed reviews ALL

Dear Nilantha, Thank you for your positive feedback regarding your recent stay at ibis Styles Melbourne Airport. We are delighted to hear that you found the value for money satisfactory and that our reception team made a positive impression. Your kind words will certainly motivate them to continue providing excellent service. Sincerely, Jeffrey L. Assistant Manager

Customer review rating 4.5/5

Hui C. P. Couples - Confirmed reviews ALL

Dear Hui C. P., Thank you for your positive feedback regarding our convenient location and smooth check-in process. We are pleased to hear that you had a pleasant experience during your stay. Best regards, Yahya Virk Assistant Manager - Night

Dear Peter, Thank you for sharing your feedback regarding your recent stay with us. I understand your concerns about the window coverings, and I appreciate your input on this matter. Our aim is to provide a comfortable environment for all our guests, and your comments will certainly be taken into consideration as we continuously strive to enhance our facilities. Sincerely, Jeffrey L. Assistant Manager

Customer review rating 5.0/5

Kayla C. Couples - Confirmed reviews ALL

Relaxing and clean

Dear Kayla, Thank you for your kind words regarding your recent stay at ibis Styles Melbourne Airport. We are delighted to hear that you found our accommodations comfortable, relaxing, and clean. Our dedicated team works diligently to maintain high standards, and your feedback serves as a wonderful affirmation of our efforts. We look forward to welcoming you back in the future. Best regards, Jeffrey L. Assistant Manager

Customer review rating 4.0/5

John R. Business - Confirmed reviews ALL

Staff were welcoming and helpful(Henry)

Dear John R., Thank you for your feedback regarding your recent stay. We appreciate your comments about our location and staff service. We acknowledge your concerns regarding the booking process and will take your input into consideration to enhance our guest experience. Best regards, Yahya Virk Assistant Manager - Night

Customer review rating 5.0/5

Nilantha M. Solo - Confirmed reviews ALL

Good

Dear Nilantha, Thank you for your positive feedback regarding your recent stay at ibis Styles Melbourne Airport. We are delighted to hear that you found the value for money satisfactory and that our reception team made a positive impression. Your kind words will certainly motivate them to continue providing excellent service. Sincerely, Jeffrey L. Assistant Manager

Customer review rating 4.5/5

Hui C. P. Couples - Confirmed reviews ALL

Smooth check in.

Dear Hui C. P., Thank you for your positive feedback regarding our convenient location and smooth check-in process. We are pleased to hear that you had a pleasant experience during your stay. Best regards, Yahya Virk Assistant Manager - Night

Customer review rating 5.0/5

Duncan B. Business - Confirmed reviews ALL

Very close to terminals. Room was excellent, staff very friendly and helpful.

Dear Duncan, Thank you for your kind words regarding your stay with us. We are pleased to hear that you found our location convenient and that our team made a positive impression. We look forward to welcoming you back in the future. Best regards, Yahya Virk Assistant Manager - Night

Customer review rating 4.0/5

William H. Couples - Confirmed reviews ALL

Very comfortable bed, soundproof with good curtains. Mini fridge (which wasn’t cold) and UHT milk for tea/coffee. The onsite pub does a very good hamburger (no room service). Downside, the automatic checking didn’t work on both occasions we stayed, which meant we lost our place in the queue while we tried to use it, my advice is ditch it, it’s frustrating.

Dear William H., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you found our hotel comfortable and appreciated the quality of our beds and soundproofing. We apologize for the inconvenience you experienced with the mini fridge and the automatic check-in system. Your comments will be taken into consideration as we continuously strive to enhance our guest experience. We are glad you enjoyed the hamburger at our onsite pub, and we hope to welcome you back for another stay in the future. Best regards, Yahya Virk Assistant Manager - Night

Customer review rating 5.0/5

Adrian N. Business - Confirmed reviews ALL

I only stayed for 10 hours waiting for a connecting flight. Clean, nice room, polite and nice staff. But the breakfast selection was amazing, thank you for the european cheeses and specialities, i never saw this in my travels outside Europe except high end hotels. And those sauteed mushrooms were great with the eggs. Good job to the staff preparing this.

Dear Adrian, Thank you for your kind words regarding your recent stay at ibis Styles Melbourne Airport. We are delighted to hear that you enjoyed the cleanliness of your room and found our staff to be polite and accommodating. It is especially gratifying to know that our breakfast selection exceeded your expectations, as we strive to provide a unique culinary experience for our guests. Warm regards, Mai Le Assistant Manager

Customer review rating 3.5/5

Jeanine L. Couples - Confirmed reviews ALL

Bed, bathroom and room all as expected. Insufficient tea and sugar provided for 2 cups each. Bit stingy.

Dear Jeanine, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found your accommodations comfortable after your long flight. We appreciate your comments on the tea and sugar provisions, and we will take your thoughts into consideration for future improvements. Best regards, Yahya Virk Assistant Manager - Night

Customer review rating 4.0/5

Christopher S. Couples - Confirmed reviews ALL

Nice hotel for an overnight stay. Needs to be better advertised with Airport staff as they all tried to send us to the Ibis Budget hotel. No one seemed to have heard of the Ibis Styles.

Dear Christopher, Thank you for your kind words regarding our friendly staff and comfortable accommodations. We appreciate your feedback and looking forward to welcoming you back for another stay. Mai Le Assistant Manager

Customer review rating 2.5/5

Brendon C. T. Business - Confirmed reviews ALL

Good rooms and location, but room service and general assistance QR codes do not work if your details have not been entered in by check in staff (system is flawed and kept coming up no booking yet was in my room). Also on both mornings was unable to actually get breakfast as the line up and wait in the morning was 20 deep and staff were too slow in processing and getting people to their tables, after waiting over 20 mins gave up as was running out of time and was a waste of money.

Dear Brendon, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear that you appreciated our convenient location and the quality of your room. However, we sincerely apologise for the issues you encountered with our QR code system and the lengthy waiting times for breakfast on both mornings. We sincerely regret that these shortcomings affected your overall experience and appreciate you bringing them to our attention. Your feedback is valuable in helping us improve our service standards, and we hope to have the opportunity to welcome you back for a more seamless and satisfying stay. Kind regards, Mai Le Assistant Manager

Customer review rating 4.0/5

Robert M. Couples - Confirmed reviews ALL

All good, easy check in , comfortable bed, clean room

Dear Robert, Thank you for your kind words regarding your recent stay at ibis Styles Melbourne Airport. We are delighted to hear that you found our location convenient for your early flight and that you enjoyed a smooth check-in process. It is gratifying to know that you had a comfortable experience with us, including the cleanliness of your room. We look forward to welcoming you back in the future. Jeffrey L. Assistant Manager

Customer review rating 4.0/5

Joshua W. Couples - Confirmed reviews ALL

Was a good stay. Struggled with the room service app and when requesting getting extra pillows they got it wrong. However, room was nice dining options were good.

Dear Joshua, Thank you for taking the time to share your positive experience with us. We are pleased to hear that you found your room comfortable and enjoyed the dining options available. We appreciate your feedback regarding the room service app and the pillow request, as it helps us identify areas for improvement. Your comments are invaluable to us, and we hope to welcome you back soon for an even better stay. Warm regards, BiVi JU Assistant Manager

Customer review rating 4.5/5

Sandra C. Friends - Confirmed reviews ALL

Rooms were ideal, could watch planes landing and taking off, without the noise. Beds comfortable and inviting. Bathroom, perfect. The only fault we found were not enough lighting in the bedroom for early morning. We only had tiny bedside lights, and ide lost my ear buds, but not enough light to find them, as couldn't see in the dim light.

Dear Sandra, Thank you for your kind feedback regarding your stay with us. We are pleased to hear that you found our rooms comfortable and enjoyed the unique experience of watching planes take off and land without disturbance. We appreciate your comment about the lighting in the bedroom, as we continuously strive to enhance our guests' comfort. Your insights will be taken into consideration for future improvements. Warm regards, BiVi JU Assistant Manager

Customer review rating 3.5/5

Jenny D. Solo - Confirmed reviews ALL

QR code system does not work well. Many attempts to order room service didn’t work so had to ring reception. Then tried to order a pillow with the ‘pillow order’ again had to ring reception. What’s app messages were answered hours later. Room was fine

Dear Jenny, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear that you were satisfied with your accommodation and cleanliness. However, we sincerely apologise for the inconvenience caused by the QR code ordering system and the delays in responding to your WhatsApp messages. This is certainly not the seamless service we aim to provide, and your comments will be shared with the relevant teams for future improvement. Thank you for your valuable feedback and for your continued support as an ALL Accor member. We hope to have the pleasure of welcoming you back for a smoother and more enjoyable stay in the future. Kind regards, Mai Le Assistant Manager

Customer review rating 5.0/5

Leanne H. Couples - Confirmed reviews ALL

Amazing room, very comfortable accommodation so close to the terminals, so convenient

Dear Leanne, Thank you for your positive feedback regarding your recent stay at ibis Styles Melbourne Airport. We are delighted to hear that you found our accommodation comfortable and appreciated the convenience of our location near the terminals. It is our aim to provide a pleasant experience for all our guests, and your kind words affirm our efforts. Best regards, Jeffrey L. Assistant Manager

Customer review rating 4.5/5

Erica K. Couples - Confirmed reviews ALL

have stayed here a couple of times now before taking a flight from airport. Always sleep well in the most comfortable bed and enjoy a lovely meal and beverage also. Staff are very friendly

Dear Erica, Thank you for your kind words regarding your recent stays with us. We are delighted to hear that you find our rooms comfortable and our dining options enjoyable. Your compliments about our staff are also greatly appreciated, as they strive to provide exceptional service. Mai Le Assistant Manager

Customer review rating 4.0/5

Hilary D. B. Business - Confirmed reviews ALL

Accom was very good, thank you. Just for longer stays a laundry facility at the hotel would be great. The only issue I did have which was not in any way the hotels fault, was the continual tooting of vehicles at all times of the early morning and late at night. Hopefully with the new changes to accessing the Melb airport this may stop the congestion at the intersection by the hotel.

Dear Hilary Thank you for taking the time to share your positive feedback regarding your recent stay with us at ibis Styles Melbourne Airport. We are delighted to hear that you found the accommodation to be satisfactory and appreciate your kind words. We understand the convenience of having laundry facilities, especially for longer stays, and your suggestion will be considered as we continuously look for ways to enhance our guests' experience. Regarding the noise from vehicles, we acknowledge that the proximity to the airport can sometimes lead to disturbances, particularly during early morning and late-night hours. We appreciate your understanding of this matter, and we are hopeful that the upcoming changes to access at Melbourne Airport will improve the situation. Once again, thank you for your valuable feedback. We hope to welcome you back to our hotel in the future for another enjoyable stay. Warm regards, BiVi JU Assistant Manager

Customer review rating 4.0/5

Ray P. Couples - Confirmed reviews ALL

As above.

Dear Ray, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your positive remarks and are glad to hear that your overall experience was satisfactory. Your comments about the amenities provided in your room have been noted, and we will continue to evaluate our offerings to ensure a comfortable stay for all of our guests. Best regards, Jeffrey L. Assistant Manager

Customer review rating 3.0/5

Lynne H. Business - Confirmed reviews ALL

The room is adequate for a one night stay prior to a flight. It is quite small but clean and the bed is comfortable. The lack of phone is a problem because the staff do not monitor or respond within reasonable times for the in-house messaging system.

Dear Lynne, Thank you for taking the time to share your feedback regarding your recent stay at ibis Styles Melbourne Airport. We are pleased to hear that you found your room clean and comfortable and enjoyed our breakfast selection. However, we sincerely apologise for the aspects of your stay that did not meet your expectations. We understand your frustration regarding the lack of an in-room telephone and the delayed responses through our messaging system. While our digital communication platform is designed to provide convenient assistance, we acknowledge that timely responses are essential. Your feedback has been shared with our Front Office team to ensure guest requests are monitored and addressed more efficiently. We also apologise for the inconvenience experienced during check-out due to limited staff availability. We understand how important a smooth and efficient departure is, particularly for guests catching early flights, and we will review our staffing arrangements during peak departure periods. We appreciate your comments regarding the Wi-Fi connection and will share them with the relevant team for further improvement. Thank you again for your valuable feedback and for being an ALL Accor Classic member. We hope to have the opportunity to welcome you back and provide a more seamless and enjoyable experience. Kind regards, BiVi JU Assistant Manager

Other web-users rate our hotel

  • 3,305 reviews 9.4/10 Location
  • 4,071 reviews 8.1/10 Room
  • 3,557 reviews 8.2/10 Service
  • 51 reviews 6.1/10 WiFi
  • 1,705 reviews 9.1/10 Cleanliness
  • 1,219 reviews 6.8/10 Food
  • 1,096 reviews 6.4/10 Value
  • 854 reviews 9.7/10 Vibe

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