ibis budget Fawkner 3 stars

Customer review rating (ALL Rating) 3.3/5 318 reviews

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Description

Hotel extras

  • Just a 10 minute drive from Melbourne Airport and a 10 minute walk from the train station.

  • Within walking distance of shopping centers and restaurants.

  • A short 20 minute drive to Melbourne CBD.

  • On-site parking available.

  • Close to a Community Leisure Center to help guests relax and de-stress.

Our accommodation(s)

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Hotel location

ibis budget Fawkner

1401 Sydney Road
3060 FAWKNER
Australia

GPS:-37.692551, 144.958435

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.3/5  318 reviews

Customer review rating 0.5/5

Pearl B. Families - Confirmed reviews ALL

I accidentally booked the Ibis at Fawkner … I thought I was booked into the Ibis at the airport ( I know my stupid mistake ) but I feel easily made. I realised several weeks prior but under no circumstances was I able to change hotels. I rang and spoke to several people. No luck. I emailed and asked if I could have a credit but No reply. So sorry I won’t be staying with you again and I imagine I will not get a reply from this either.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent experience. We understand that booking errors can occur, and we empathise with your situation. However, our cancellation and modification policies are in place to ensure fairness and consistency for all guests. We strive to respond to all inquiries, and it is disappointing to hear that you did not receive a reply to your email, that would have been frustrating. Your comments will be reviewed to improve our communication processes. We regret that your experience has led you to decide not to stay with us again. Kind regards, Team Ibis Budget Fawkner

Customer review rating 2.5/5

Atif H. Families - Confirmed reviews ALL

It was alright apart from the room being too small

Dear Atif, Thank you for your feedback regarding your recent stay. We appreciate your comments on our location. However, I regret that the room size did not meet your expectations and that the absence of a microwave affected your experience. Kind regards, Team Ibis Budget Fawkner

Customer review rating 0.5/5

Najeeb N. Business - Confirmed reviews ALL

There were bugs all over my hotel room. It was disgusting.

Dear Najeeb, Thank you for your feedback. We sincerely apologise for the cleanliness issues you encountered during your stay. Your experience is important to us, and we will review our cleaning protocols to ensure a more pleasant environment for our guests. Kind regards, Team Ibis Budget Fawkner

Customer review rating 0.5/5

Mark B. Business - Confirmed reviews ALL

Extra charge for car parking in a nearly empty car park, room was very poorly cleaned and run down, bed was not comfortable. Would suggest staying elsewhere.

Dear Mark, Thank you for sharing your concerns. We regret that your experience did not meet your expectations regarding cleanliness and comfort. We appreciate your feedback on our parking policy and will take your comments into consideration for future improvements. Kind regards, Team Ibis Budget Fawkner

Customer review rating 2.5/5

Lisa G. A. Couples - Confirmed reviews ALL

Although Ibis Budget Fawkner is well located I was not happy with the customer service. The advertised overnight tariff is incorrect once the car park fee of $5/day is added to it. The desk attendant was not very friendly. Also - the towels supplied with our room were threadbare and scratchy. I think a handtowel or teatowel would have been a thought to include with the hand basin considering it is removed from the bathroom

Dear Lisa, Thank you for your feedback regarding your stay. We appreciate your comments about our location; however, I regret to hear that your experience did not meet your expectations. The parking fee is indeed an additional cost, and we strive to communicate this clearly to our guests. We apologise for the service you received from our team, as we aim to provide a welcoming atmosphere. Your observations about the towels and the absence of a hand towel have been duly noted and will be reviewed. We value your input as it helps us improve our offerings. Kind regards, Team Ibis Budget Fawkner

Other web-users rate our hotel

  • 302 reviews 8.3/10 Location
  • 717 reviews 3.6/10 Room
  • 385 reviews 5.6/10 Service
  • 10 reviews 3.7/10 WiFi
  • 421 reviews 2.8/10 Comfort
  • 413 reviews 2.7/10 Cleanliness
  • 192 reviews 7.3/10 Value
  • 173 reviews 1.7/10 Amenities

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