ibis budget Fawkner 3 stars

Customer review rating (ALL Rating) 3.2/5 323 reviews

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1401 Sydney Road, 3060 FAWKNER, Australia

Description

Hotel extras

  • Just a 10 minute drive from Melbourne Airport and a 10 minute walk from the train station.

  • Within walking distance of shopping centers and restaurants.

  • A short 20 minute drive to Melbourne CBD.

  • On-site parking available.

  • Close to a Community Leisure Center to help guests relax and de-stress.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 single beds

Photo out of - Standard Room with 2 single beds

2 single beds for maximum of 2 persons. Non smoking with private en-suite, digital TV, air-conditioning, alarm clock and WIFI access at an additional charge.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge

Bathroom

Bathroom Facilities

  • Flexible showerhead

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 12 m² / 129 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

1 Queen bed and 1 single overhead bunk bed for maximum of 3 persons. Non smoking with private en-suite, digital TV, air-conditioning, alarm clock and WIFI access at an additional charge.

Max. number of persons
3
Area
From 12 m² / 129 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge

Bathroom

Bathroom Facilities

  • Flexible showerhead

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

ibis budget Fawkner

1401 Sydney Road
3060 FAWKNER
Australia

GPS:-37.692551, 144.958435

Telephone
Fax +61 3 9357 2693

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 103 rooms
  • 4 rooms for people with reduced mobility
  • 3 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel

Air conditioning

Catering

Breakfast

  • Buffet Additional charge
  • On site
  • Outdoor parking
  • Private
  • 50 parking spaces

  • Parking pricing: 3.09 € 5 AUD Per day

Breakfast

Non contractual photo

  • Cold breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.2/5  323 reviews

Customer review rating 1.0/5

Gary B. Solo - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback. We sincerely apologize for your experience with our reception staff, as we strive to provide attentive and professional service. Your comments will be considered in our ongoing training efforts to enhance guest experiences. Goodbye, ibis budget Fawkner

Customer review rating 0.5/5

Anna D. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the disturbances you experienced during your visit, as well as your dissatisfaction with the value of your stay. We strive to provide a comfortable environment for all our guests, and it is clear we fell short in your case. Your comments will be taken into consideration as we continue to enhance our services. Kind regards, ibis budget Fawkner

Customer review rating 4.0/5

Nathan H. A. Families - Confirmed reviews ALL

Dear Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you were satisfied with your room and appreciate your recommendation to friends and family. Kind Regards, ibis budget Fawkner

Customer review rating 1.0/5

Brae M. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry to hear about your family's loss and the difficulties you encountered with your booking. Our policy regarding refunds and changes is designed to maintain operational consistency, but we understand that this can be difficult during challenging times. Your input is valuable, and we will ensure it is shared with our management team. Thank you for your understanding. Best regards, ibis budget Fawkner

Customer review rating 3.5/5

Kalinga A. Solo - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your observations, as they are vital for our continuous improvement. We sincerely apologize for the cleanliness issues you encountered with the common kitchen microwave and kettle. We understand the importance of maintaining a hygienic environment and will review our cleaning protocols to ensure better upkeep in these areas. We strive to enhance the comfort and convenience of our guests, and your input will be considered as we assess our room amenities. Regarding the mini fridge in your room, we appreciate your feedback and will investigate the issue further. We aim to provide a comfortable experience for all our guests, especially those traveling from abroad. Thank you once again for your valuable insights. We hope to welcome you back in the future. Kind regards, ibis budget Fawkner

Dear Guest, Thank you for sharing your feedback. We sincerely apologize for your experience with our reception staff, as we strive to provide attentive and professional service. Your comments will be considered in our ongoing training efforts to enhance guest experiences. Goodbye, ibis budget Fawkner

Customer review rating 0.5/5

Anna D. Couples - Confirmed reviews ALL

Not at all what I expect from Accor. $80 was too much to pay for this joint Wedged between the Western Ring road and Hell, this patch of dirt is well worth bypassing. Windows so thin that you can hear every hoon massaging his ego and tiny appendage until the wee hours of the morning. No sleep, no joy. Never. Ever. Again

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the disturbances you experienced during your visit, as well as your dissatisfaction with the value of your stay. We strive to provide a comfortable environment for all our guests, and it is clear we fell short in your case. Your comments will be taken into consideration as we continue to enhance our services. Kind regards, ibis budget Fawkner

Customer review rating 4.0/5

Nathan H. A. Families - Confirmed reviews ALL

I enjoyed my stay at the hotel and will recommend it to my friends and family

Dear Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you were satisfied with your room and appreciate your recommendation to friends and family. Kind Regards, ibis budget Fawkner

Customer review rating 1.0/5

Brae M. Business - Confirmed reviews ALL

Emailed customer support after making two unanswered calls to postpone our plans after a death in the family to be told "Too bad so sad " Your booking is non refundable and non manageable... Almost $200 lost in a cost of living crisis with little to no compassion or care shown... Do better Accor... Do better!

Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry to hear about your family's loss and the difficulties you encountered with your booking. Our policy regarding refunds and changes is designed to maintain operational consistency, but we understand that this can be difficult during challenging times. Your input is valuable, and we will ensure it is shared with our management team. Thank you for your understanding. Best regards, ibis budget Fawkner

Customer review rating 3.5/5

Kalinga A. Solo - Confirmed reviews ALL

1.THE COMMON KITICHEN MICROWAVE WAS VERY DIRTY AND IT SHOULD BE CLEANED ON REGULAR BASIS. ON MY ARRIVAL FIRST DAY I GAVE IT A THOROUGH CLEANING AS DURING MY STAY I NEEDED TO HEAT MY FOOD. 2. THE TOILET SHOWER WALL IN ROOMS SHOULD BE PLACED A CADDY AS THERE WAS NO SPACE TO KEEP SHAMPOO- BODY WASH OR RAZORS ETC 3. THE KETTLE WAS VERY DIRTY. SO I BROUGHT A KETTLE DURING MY STAY. 4. PLEASE REPLACE THE MINI FRIDGE IN ROOM 225 AS WATER WAS LEAKING FROM THE SMALL FREEZER. BETTER IF YOU COULD REPLACE WITH MORE SPACIOUS MINI FRIDGE SO IF NEEDED WE COULD STAY LONGER ESPECIALLY WHEN COMING FROM OVERSEAS. THANKS KALINGA

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your observations, as they are vital for our continuous improvement. We sincerely apologize for the cleanliness issues you encountered with the common kitchen microwave and kettle. We understand the importance of maintaining a hygienic environment and will review our cleaning protocols to ensure better upkeep in these areas. We strive to enhance the comfort and convenience of our guests, and your input will be considered as we assess our room amenities. Regarding the mini fridge in your room, we appreciate your feedback and will investigate the issue further. We aim to provide a comfortable experience for all our guests, especially those traveling from abroad. Thank you once again for your valuable insights. We hope to welcome you back in the future. Kind regards, ibis budget Fawkner

Customer review rating 5.0/5

Patricia A. Solo - Confirmed reviews ALL

I always enjoy my stay at Ibis Fawkner Budget hotel staff are great friendly room is comfortable and location is great you can just walk every where

Dear Guest, Thank you for your kind words regarding your recent stay at ibis budget Fawkner. We are delighted to hear that you enjoyed our comfortable accommodations and the excellent service provided by our staff. We look forward to welcoming you back on your next visit. Kind regards, ibis budget Fawkner

Customer review rating 1.0/5

Brendan N. Business - Confirmed reviews ALL

The bed was a thin, very wore mattress that was like a bowl it was so old. There was a hole in the ceiling of the shower. The toilet was pealing. There wasnt even a power point near the bed.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are disappointed to learn that the condition of the mattress, the bathroom facilities, and the lack of power points did not meet your expectations. Your comments will be taken into consideration as we strive to improve our guest experience. Best regards, ibis budget Fawkner

Customer review rating 2.0/5

Terence B. Families - Confirmed reviews ALL

Not Great - The guy at reception was rude - telling me I had to pay $10.00 for 2 nights' parking "otherwise your car will be towed". Then the traffic noise was horrendous - the old heater was noisy - the TV remote didn't work

Dear Guest, Thank you for your feedback regarding your recent stay. We regret that you encountered noise disturbances and issues with the service you received at reception. Your comments will be taken into account as we strive to improve our guest experience. Best Regards, ibis budget Fawkner

Customer review rating 5.0/5

Timothy O. Business - Confirmed reviews ALL

The room was comfortable and good for the price, service was efficient and friendly, we had a quiet night and would definitely recommend.

Dear Guest, Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our accommodations cost-effective and enjoyed a comfortable, quiet night. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, ibis budget Fawkner

Customer review rating 4.0/5

Noel T. B. Families - Confirmed reviews ALL

Well located, affordable and within easy walking distance to shopping centre and railway station

Dear Guest, Thank you for your positive feedback regarding our location and affordability. We are pleased to hear that you found our hotel convenient for accessing local amenities. Best regards, ibis budget Fawkner

Customer review rating 1.5/5

Michael M. Business - Confirmed reviews ALL

Comfortable bed, but window could not be closed properly. The AC was deafining so could not run. The traffic noise was terrible due to window not closing

Dear Guest, Thank you for taking the time to review Ibis Budget Fawkner. Guest satisfaction is our topmost priority, and we would have liked to have served your needs better. Please accept our sincere apologies for this. Cleanliness is of utmost importance to us and please be assured that we will be taking needed steps to rectify the issues mentioned. We sincerely hope that you will provide us the opportunity of serving you better in the near future. Kind regards, Ibis Budget Fawkner Team.

Customer review rating 0.5/5

Anonymous Solo - Confirmed reviews ALL

The room was filthy dirty and staff were rude, lacking interest in their guests

Dear Guest, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the cleanliness of your room and the level of service you encountered during your visit. Your comments will be taken into consideration as we strive to enhance our guest experiences. ibis budget Fawkner.

Customer review rating 0.5/5

Helen R. Couples - Confirmed reviews ALL

asked for extra pillows at 1630. person at desk said there were no extra pillows, when pushed he said come back after 5pm and i will hopefully have found some. He went off duty at 5pm!!!! next person said, we have no spare pillows. I asked if they could take them from an empty room. He replied, “well we are more or less full” I said, well that’s not full and you have a large blinking billboard outside saying rooms available. Grubby , sad, tired building. I am surprised that Ibis and accor would want to be connected to this establishment. we did not feel safe whilst staying there. I noticed they had several clients that paid a part payment with promises of paying more. Half way homes are needed and I feel for people in that situation, but do not advertise this as a traveller accommodation, We stayed in central melbourne in a lovely old bnb hotel for the same price, was nicer and actually clean. this place is a danger to your clients health

Dear Helen R., Thank you for taking the time to share your feedback regarding your recent stay at ibis budget Fawkner. We appreciate your input as it helps us understand the areas in which we need to improve. I regret to hear that your experience did not meet your expectations, particularly regarding the cleanliness of your accommodation and the service you received from our staff. Your concerns about the mould in the shower and the difficulty in obtaining extra pillows are noted. We take such matters seriously and are committed to maintaining a healthy environment for our guests. It is also disappointing to learn that the condition of our facilities did not align with your expectations. We aim to provide a comfortable and safe atmosphere for all our visitors. Your feedback regarding the nature of our clientele has been duly noted, and we will continue to strive to ensure a positive experience for all guests. Thank you once again for your comments. We value your insights and hope to provide a better experience in the future. Best regards, ibis budget Fawkner

Customer review rating 4.0/5

Alexander C. Solo - Confirmed reviews ALL

Firmer pillows would be nice.

Dear Mr. C., Thank you for taking the time to share your feedback following your recent stay with us. We're delighted to hear that you would recommend ibis Budget to your friends and family, and that you were pleased with your arrival, check-in, our team, check-out experience, and our sustainability efforts. Your kind ratings are greatly appreciated. We also appreciate your comments regarding the pillows. Guest comfort is very important to us, and we will certainly share your suggestion for firmer pillows with our management team for consideration. Thank you as well for your feedback on room cleanliness. We value your suggestion regarding the availability of a cleaning cloth and will take it into account as we continue to improve our guest experience. It was a pleasure having you stay with us, and we look forward to welcoming you back on your next visit. Kind regards, Reception Team ibis Budget

Customer review rating 5.0/5

Emily U. Solo - Confirmed reviews ALL

I travel often for up to 3 days from Sydney so I look for affordable and comfortable accommodation, ibis budget is always the go

Dear Emily U., We very much appreciate your comments regarding your stay at the ibis budget Fawkner. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards, Team Ibis Budget Fawkner

Customer review rating 2.0/5

Rachelle D. Couples - Confirmed reviews ALL

Yes if you want to cheap afforable stay and close to everything then sure get what you pay for. Stocking up on basic things like tea , coffee , sugar etc was bit slack said they come back in one hour never did. And then had someone smash there way in 3.20am causing a disturbance i have never experience. It says online that they luggage storage for before and after check out when i double checked to see if they do that as i had a few hours before to kill before my flight he rudely said no and took my key. They said they have 24 hour reception they dont they only opperate from 7-10pm. Had to buy my own coffee in the end. They had duct tape to secure the room door shut and have duct tape around to the shower and when turn shower water would leak out and had killed 2 small croakroaches and they charge more to extend your stay than what you do for online accomindation no regular house keeping only apound check out the floor were dirty my slippers were covered in black dirt. Next time i would go elsewhere.

Dear Rachelle D., Thank you for taking the time to tell us about your experience at the ibis budget Fawkner. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards, Team Ibis Budget Fawkner

Customer review rating 2.0/5

Amy E. Families - Confirmed reviews ALL

Unfortunately, I was so disappointed w/ my stay. I woke up in the middle of the night to loud banging noises and outside of my window there was a man yelling and screaming. I understand this may have been an isolated incident that is beyond control, however, it surprised me that there was no hotel security w/ the quantity of rooms and I honestly felt very unsafe. I only really booked this hotel to have a good night sleep before an incredibly busy day and I was up for majority of the night. The hotel room was not as clean as I’d have expected. I understand the price of the room is competitive but I expected more from an Accor affiliated hotel, it didn’t have basic things like a tissue box. Cannot say I’d ever stay again and I’d never recommend to a family or friend. So disappointed and felt so unsafe.

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Fawkner. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards, Team Ibis Budget Fawkner

Customer review rating 3.0/5

Jason S. Families - Confirmed reviews ALL

Parking fee was a be surprise, not much info on The hotel.

Dear Mr. s., Thank you for taking the time to share your feedback following your recent stay with us. We appreciate your comments and are pleased to hear that you found your booking process straightforward and felt the hotel offered good value for money. We sincerely apologise that some aspects of your stay did not meet your expectations. We understand that the parking fee came as a surprise, and we appreciate your feedback regarding the information provided before arrival. We also apologise for the maintenance issues you encountered, the WiFi speed, and the confusion regarding breakfast. Your comments have been shared with our management team so we can improve our communication and guest experience. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much more enjoyable stay in the future. Kind regards, Reception Team ibis Budget Fawkner

Customer review rating 5.0/5

Dale W. Solo - Confirmed reviews ALL

Nice people

Thank you for your positive feedback regarding the cleanliness of our hotel and the service provided by our team. We take pride in maintaining a high standard of cleanliness and ensuring our guests feel welcomed. Your kind words are greatly appreciated. Kind regards, Team Ibis Budget Fawkner

Customer review rating 2.5/5

Robert B. W. Families - Confirmed reviews ALL

The location was poor, not able to turn tight into Sydney Road. Staff using only disabled car park, meant it was rarely available

Dear Robert B. W., Thank you for your feedback regarding your recent stay. We understand that our location may not have met your expectations, and we appreciate your comments about the parking situation. Your insights are valuable to us as we continually strive to improve our guest experience. Kind regards, Team Ibis Budget Fawkner

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