ibis budget Fawkner 3 stars

Customer review rating (ALL Rating) 3.2/5 317 reviews

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1401 Sydney Road, 3060 FAWKNER, Australia

Description

Hotel extras

  • Just a 10 minute drive from Melbourne Airport and a 10 minute walk from the train station.

  • Within walking distance of shopping centers and restaurants.

  • A short 20 minute drive to Melbourne CBD.

  • On-site parking available.

  • Close to a Community Leisure Center to help guests relax and de-stress.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 single beds

Photo out of - Standard Room with 2 single beds

2 single beds for maximum of 2 persons. Non smoking with private en-suite, digital TV, air-conditioning, alarm clock and WIFI access at an additional charge.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge

Bathroom

Bathroom Facilities

  • Flexible showerhead

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 12 m² / 129 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

1 Queen bed and 1 single overhead bunk bed for maximum of 3 persons. Non smoking with private en-suite, digital TV, air-conditioning, alarm clock and WIFI access at an additional charge.

Max. number of persons
3
Area
From 12 m² / 129 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge

Bathroom

Bathroom Facilities

  • Flexible showerhead

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

ibis budget Fawkner

1401 Sydney Road
3060 FAWKNER
Australia

GPS:-37.692551, 144.958435

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 103 rooms
  • 4 rooms for people with reduced mobility
  • 3 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel

Air conditioning

Catering

Breakfast

  • Buffet Additional charge
  • On site
  • Outdoor parking
  • Private
  • 50 parking spaces

  • Parking pricing: 5 AUD 5 AUD Per day

Breakfast

Non contractual photo

  • Cold breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.2/5  317 reviews

Customer review rating 1.5/5

Leanne M. H. Families - Confirmed reviews ALL

Dear Leanne, Thank you for sharing your concerns. We sincerely apologize for the level of service you experienced, as well as the cleanliness issues with the towels and bedding. Your feedback is invaluable, and we assure you it will be reviewed for improvement. Best regards, ibis budget Fawkner

Customer review rating 0.5/5

Jacob S. Solo - Confirmed reviews ALL

Dear Jacob S., Thank you for sharing your concerns regarding your recent stay. We sincerely apologize for the cleanliness issues and any discomfort you experienced. Your feedback is valuable as we continuously strive to enhance our guest experience. Kind regards, ibis budget Fawkner

Customer review rating 2.0/5

Veronica B. Solo - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the cleanliness issues you encountered and understand how important it is for our guests to have a comfortable environment. We regret the absence of kitchenware in your room, as our policy limits certain amenities. Kind regards, ibis budget Fawkner

Customer review rating 4.0/5

Jane S. Families - Confirmed reviews ALL

Dear Guest, Thank you for your positive feedback. We are delighted to hear that you found our hotel a convenient stopover during your travels. It is wonderful to know that our location and amenities contributed positively to your experience. Best regards, ibis budget Fawkner

Customer review rating 5.0/5

Blake W. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and found our staff helpful. It is our aim to provide a comfortable and welcoming atmosphere for all our guests. kind regards, ibis budget Fawkner

Dear Leanne, Thank you for sharing your concerns. We sincerely apologize for the level of service you experienced, as well as the cleanliness issues with the towels and bedding. Your feedback is invaluable, and we assure you it will be reviewed for improvement. Best regards, ibis budget Fawkner

Customer review rating 0.5/5

Jacob S. Solo - Confirmed reviews ALL

Filthy room that smelt of urine and was not reflective of photos at all. Drug use and tramps in the 'secure' car park. The place was a genuine halfway house. I left after 30 minutes. Absolutely disgraceful

Dear Jacob S., Thank you for sharing your concerns regarding your recent stay. We sincerely apologize for the cleanliness issues and any discomfort you experienced. Your feedback is valuable as we continuously strive to enhance our guest experience. Kind regards, ibis budget Fawkner

Customer review rating 2.0/5

Veronica B. Solo - Confirmed reviews ALL

Unclean, no window, no plates or anything provided.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the cleanliness issues you encountered and understand how important it is for our guests to have a comfortable environment. We regret the absence of kitchenware in your room, as our policy limits certain amenities. Kind regards, ibis budget Fawkner

Customer review rating 4.0/5

Jane S. Families - Confirmed reviews ALL

Great place to rest overnight if travel far for any events around the area. Close to the free way, take away places and great view.

Dear Guest, Thank you for your positive feedback. We are delighted to hear that you found our hotel a convenient stopover during your travels. It is wonderful to know that our location and amenities contributed positively to your experience. Best regards, ibis budget Fawkner

Customer review rating 5.0/5

Blake W. Couples - Confirmed reviews ALL

We checked in for a convenient overnight. Very helpful staff for a late check in, great location and down to earth atmosphere.

Dear Guest, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and found our staff helpful. It is our aim to provide a comfortable and welcoming atmosphere for all our guests. kind regards, ibis budget Fawkner

Customer review rating 0.5/5

Kylie C. Business - Confirmed reviews ALL

We prepaid a 3 night stay at this hotel, once we checked in and headed towards the common areas on our way to our room past rubbish scattered throughout the floor was our 1st impression. Opened the door to our room and the e smell was unfathomable my partner suggested mould and that was enough for me! I returned ti the check in counter waited 20minutes as the counter was unattended in the designated check in times to be offered nothing but told I’m not entitled to a refund. Never will I return! Between the quality of the hotel and the service I am disgusted.

Dear Guest, Thank you for your feedback regarding your recent stay at ibis budget Fawkner. We sincerely apologize for the negative experience you encountered, as it is our goal to provide a clean and comfortable environment for all our guests. We understand that the state of the common areas and the condition of your room did not meet your expectations, and we regret that this impacted your impression of our hotel. Regarding the check-in experience, we appreciate your patience and understand how frustrating it must have been to wait for assistance. Your concerns about cleanliness and service will be taken into consideration as we continuously strive to improve our operations. We regret that we did not meet your expectations during this visit and wish you better experiences in the future. Best regards, ibis budget Fawkner

Customer review rating 3.5/5

Nathan B. Solo - Confirmed reviews ALL

Staff were friendly, check in was simple, room and facilities were clean. However, I was told towels and bins would be changed every 3 days, however neither were changed for the duration of my 7 night stay. The fridge worked, but would freeze all liquids even on the warmest temperature setting.

Dear Guest, Thank you for sharing your experience at ibis budget Fawkner. We appreciate your positive comments regarding our location, staff, and cleanliness. However, we apologize for the oversight regarding the towels and bins during your stay, as well as the issue with the fridge temperature. Your feedback is valuable, and we will review our procedures to enhance guest satisfaction. Best regards, ibis budget Fawkner

Customer review rating 3.5/5

Adriana T. Families - Confirmed reviews ALL

Great stay for budget hotel, comfy beds, great location for shops & takeaway places. Only downfall was the bunk bed was not made had to do it ourselves and no pillow was provided had to ask reception for it.

Dear Adriana, Thank you for your feedback regarding your recent stay with us. We appreciate your positive comments about our location and comfort. However, we apologize for the inconvenience you experienced with the bunk bed and missing pillow. Your concerns are noted, and we strive to improve our services. Kind regards, ibis budget Fawkner

Customer review rating 0.5/5

Shaun M. Couples - Confirmed reviews ALL

Carpet unvacuumed, not contactable pre check in, terrible pillows, body hair in shower, room not clean. Never again. Should not be part of ibis.

Dear Shaun, Thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay, as well as the difficulty in contacting us prior to check-in. Your comments regarding the pillows and overall room condition have been noted for future reference. Kind regards, ibis budget Fawkner

Customer review rating 5.0/5

Don C. Business - Confirmed reviews ALL

Clean room and en-suite appreciated. Slept well!

Dear Guest, Thank you for your kind feedback. We are delighted to hear that you appreciated the cleanliness of your room and en-suite, and that you had a restful sleep during your stay. Your satisfaction is our priority. Kind regards, ibis budget Fawkner.

Customer review rating 1.5/5

W. B. W. B. Solo - Confirmed reviews ALL

Room was dirty wouldn't have been vacuumed for months don't look under the bed !! The room stunk like a dirty drain pipe and I kept finding long black hairs everywhere.

Dear Guest, Thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay. Your comments regarding the condition of the room are important to us, and we will ensure they are addressed with our housekeeping team. Kind regards, ibis budget Fawkner.

Customer review rating 4.5/5

Jett N. Solo - Confirmed reviews ALL

I have to give credit where credit is due, I actually surprisingly had a really comfortable stay, the room was clean, the hotel seemed pretty quiet and the lady at the reception was very polite and made check in very easy. Unfortunately, the male staff that work at the reception are all pretty rude and have no interest in helping and mostly sit there on their phones but the female staff at reception are always polite and happy to help. I was absolutely shocked to find a working smart TV in the room as well, it actually made the stay even better, I am sure they are only in some rooms but it made the stay even better! The housekeepers also really need to start leaving the bathroom doors open in order to air the cigarette smoke out because people obviously go into the bathroom and smoke so it doesn't set off the fire alarms, that is a reoccurring issue every time I stay here. I will definitely be coming back based off this experience though! I was really impressed.

Dear Guest, Thank you for taking the time to share your experience at ibis budget Fawkner. It is pleasing to hear that you had a comfortable stay and found our rooms clean and quiet. We appreciate your positive comments regarding the reception staff, and we will ensure that your feedback about the male staff's demeanor is noted for consideration as we strive to improve our guest interactions. Regarding the issue of cigarette smoke in the bathrooms, we understand how this can affect your experience. Our housekeeping team is trained to adhere to specific policies, and your suggestion about airing out the bathrooms is valuable as we continue to enhance our procedures. We are delighted that you enjoyed the working smart TV and that it added to your experience. Thank you once again for your feedback, and we look forward to welcoming you back in the future. Best regards, ibis budget Fawkner

Customer review rating 2.0/5

David L. Solo - Confirmed reviews ALL

No elevator. Only stairs. Room had draft from window that didn’t close properly. Bed was ridiculously soft that springs could be felt when lying in it.

Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the stairs, the draft from the window that did not close properly, and the uncomfortable mattress. We understand how important comfort is for an enjoyable stay, and we’re sorry we fell short of your expectations. Your comments have been noted, and we will look into these issues to improve the experience for future. Kind regards, Ibis budget Fawkner

Customer review rating 3.5/5

Andrew R. Families - Confirmed reviews ALL

Clean and affordable

Dear Guest, Thank you for your feedback. We appreciate your recognition of our cleanliness and affordability. However, we value your insights and will continue to strive for an improved guest experience at ibis budget Fawkner. Kind regards, ibis budget Fawkner

Customer review rating 2.0/5

Elizabeth A. Couples - Confirmed reviews ALL

The room and linen was not very clean. We stayed for 5 nights and room was not serviced once. I had to go and ask for clean linen and towels.

Dear Guest, Thank you for your feedback regarding your recent stay. We sincerely apologize for the cleanliness issues you encountered and the lack of room servicing during your visit. Your comments are valuable to us as we strive to enhance our guest experience. Kind regards, ibis budget Fawkner

Customer review rating 1.0/5

Kat S. Solo - Confirmed reviews ALL

staff that do not make anyone feel welcome, basically ignore guests

Dear Guest, Thank you for sharing your feedback. We are sorry to hear about your experience with our staff. It is our goal to provide a welcoming atmosphere for all guests, and we appreciate your comments as they help us to reflect on our service standards. best regards, ibis budget Fawkner

Customer review rating 1.0/5

Reham A. Families - Confirmed reviews ALL

Dirty, smelt like smoke in non-smoking areas, and more expensive than two other cheaper places we've stayed at which were vastly better (one was in the city centre!)

Dear Guest, Thank you for your feedback. We regret to learn that your experience did not meet your expectations, particularly regarding cleanliness and the atmosphere of our non-smoking areas. Your comments are valuable in guiding our ongoing improvements. kind regards, ibis budget Fawkner

Customer review rating 5.0/5

Kenneth B. Solo - Confirmed reviews ALL

great

Dear Guest, Thank you for your positive feedback. We are delighted to hear that you had a great experience during your stay at ibis budget Fawkner. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Kind regards, ibis budget Fawkner

Customer review rating 3.5/5

Darren H. Solo - Confirmed reviews ALL

Have stayed here many time easy access if diving from Sydney

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about our pricing and accessibility. However, we strive to continuously improve our guests' experiences and would welcome any specific suggestions you may have for enhancements. best regards, ibis budget Fawkner

Customer review rating 1.0/5

Gary B. Solo - Confirmed reviews ALL

I have managed Motels & fired better people than you have on reception

Dear Guest, Thank you for sharing your feedback. We sincerely apologize for your experience with our reception staff, as we strive to provide attentive and professional service. Your comments will be considered in our ongoing training efforts to enhance guest experiences. Goodbye, ibis budget Fawkner

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