Ibis Styles Rio De Janeiro Botafogo 3 stars

Customer review rating (ALL Rating) 4.2/5 690 reviews

Best price
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Rua Sao Clemente 30, Botafogo, 22260000 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • 12 minutes away from Rio de Janeiro Airport - Santos Dumont

  • 14 minutes away from Novo Rio Bus Station

  • 25 minutes away from Antonio Carlos Jobim - Galeao International Airport

  • Pet-friendly hotel!

  • Bedrooms adapted and equipped for people with reduced mobility.

Our accommodation(s)

Room

Standard Apartment with one double bed

  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View
  • Accessible room

Hotel location

Ibis Styles Rio De Janeiro Botafogo

Rua Sao Clemente 30, Botafogo
22260000 RIO DE JANEIRO
Brazil

GPS:-22.94874, -43.18356

Telephone
Fax +55 21 3166-9240

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

REST IBIS STYLES

The pleasure of good food. At mealtimes, discover culinary delights at ibis Styles restaurants with a menu featuring varied dishes, including salads, light bites, soups, broths, snacks and à-la-carte dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  690 reviews

TripAdvisor Rating  4.0/5  531 reviews

limpeza deficiente

Customer review rating 2.5/5

Paulo A. Business - Confirmed reviews ALL

limpeza deficiente do piso, lencois curtos, cobertor da ONU (fino, pequeno)

Olá, Paulo, Agradecemos por compartilhar sua experiência conosco e lamentamos que sua estadia não tenha sido totalmente satisfatória. Suas observações sobre a limpeza do piso, a qualidade dos lençóis e o cobertor são muito importantes para nós, e já estamos encaminhando essas questões para nossa equipe de governança para melhorias. Também levaremos em consideração suas sugestões sobre o conforto da cama, a climatização e o isolamento acústico do quarto. Nosso objetivo é proporcionar uma estadia mais confortável e agradável para todos os nossos hóspedes, e seu feedback nos ajuda a melhorar. Esperamos ter a oportunidade de recebê-lo novamente para oferecer uma experiência mais satisfatória. Atenciosamente, Equipe ibis Styles Botafogo

Good location, apartment not so comfortable

Customer review rating 3.0/5

Sergio Z. Business - Confirmed reviews ALL

The apartment was not so clean, the floor was sticky. Very simple decoration, average shower.

Olá, Sergio, Agradecemos pelo seu feedback. Ficamos felizes em saber que você gostou da localização, mas lamentamos que o apartamento não tenha atendido suas expectativas em termos de limpeza e conforto. Estamos sempre buscando melhorar nossos serviços e suas observações serão levadas em consideração. Esperamos ter a oportunidade de recebê-lo novamente no ibis Styles Botafogo! Atenciosamente, Equipe ibis Styles Botafogo

Great service

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Everything was right as announced. Thanks!

Hello, Sigrid, Thank you for your positive feedback! We’re glad to hear that everything met your expectations. We look forward to welcoming you back to ibis Styles Botafogo! Best regards, Equipe ibis Styles Botafogo

Well Located, Reception and customer assistance needs more training

Customer review rating 0.5/5

Michele Couples - Confirmed reviews ALL

The position in the town is perfect and a lot of employees are very kind and helpful. We had a bad experience with miscommunication and wrong information and interpretation of rules and law. The room where we were staying had a big leak from the bathroom. We went to reception to show the problem and they gave us a second room. THe reception only told us to bring the keys back at check out. Nothing else was stated. We dried the floor and used the second room only to take a shower. The next morning the responsible comes to our first room saying we had to pay an extra night for using two rooms and the fee was for the cleaning. I go downstairs to talk to reception and they made up a story saying me and my girlfriend had a fight and asked to stay in two different rooms to sleep. I don't know if they use this as an excuse to charge customers more if it was just miscommunication or both. After 2 hours explaining to the responsible I would not pay extra money because no one told us what to do with the 2 rooms. THere was no retention or bad intention from our side but reception kept saying we were behaving in bad faith and so on. I had to call my lawyer to check consumers' law about clear communication and the right of no surprise to show reception they were wrong. After they didn't want to accept my decision of not paying I asked them to call the police and verify the whole situation. They refused. Finally the manager came ( who was in the office next to the reception and could have heard everything and intervene earlier) and asked if there was a problem and when I was leaving. I said yes and that I would leave the same day. He said ok, you can leave and you don't have to pay extra. I paid more then 100 Euros to have 2 rooms with leaking showers, being awaken in the morning by the responsible asking me to pay extra. Spent 2 hours to talk to someone who didn't want to listen and on top of that I couldn't event enjoy breakfast. Worst experience ever and a great welcome to Rio.

Hello Michele, Thank you for sharing your experience and feedback. We understand that situations can be interpreted in different ways, and it's natural for stories to be told as per one's convenience. However, we regret that your experience was not satisfactory and that it caused discomfort during your stay. We are always available to clarify any misunderstandings and to ensure that our guests have the best possible experience. We wish you a pleasant stay in Rio de Janeiro and hope you enjoy the rest of your trip. Kind regards, ibis Styles Botafogo Team

Well located, but...

Customer review rating 2.5/5

Janaina D. Business - Confirmed reviews ALL

Bathroom (both sink and shower) without liquid soap. When I woke up a cockroach was lying upside down near the bed, still alive (I found it was better not to think what she was doing the whole night while I was sleeping).

Olá, Janaina, Agradecemos por compartilhar seus comentários sobre sua estadia. Lamentamos profundamente pelos problemas que você encontrou, como a falta de sabonete líquido e a presença de uma barata no quarto. Esses pontos são inaceitáveis e não refletem o padrão de limpeza e manutenção que buscamos manter. Sua experiência é muito importante para nós e suas observações serão encaminhadas às equipes responsáveis para que possamos melhorar esses aspectos imediatamente. Agradecemos por nos dar a oportunidade de corrigir esses problemas e esperamos poder proporcionar uma estadia mais satisfatória em uma próxima visita. Atenciosamente, Equipe ibis Styles Botafogo

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Other web-users rate our hotel

  • 468 reviews 9.5/10 Location
  • 599 reviews 4.2/10 Room
  • 501 reviews 7.5/10 Service
  • 20 reviews 7.4/10 WiFi
  • 316 reviews 3/10 Comfort
  • 310 reviews 7.8/10 Breakfast
  • 284 reviews 4/10 Cleanliness
  • 144 reviews 3.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.