Ibis Styles Rio De Janeiro Botafogo 3 stars

Customer review rating (ALL Rating) 4.2/5 688 reviews

Ibis Styles Rio De Janeiro Botafogo - Image 1
Ibis Styles Rio De Janeiro Botafogo - Image 2
Ibis Styles Rio De Janeiro Botafogo - Image 3
Ibis Styles Rio De Janeiro Botafogo - Image 4

Description

Hotel extras

  • 12 minutes away from Rio de Janeiro Airport - Santos Dumont

  • 14 minutes away from Novo Rio Bus Station

  • 25 minutes away from Antonio Carlos Jobim - Galeao International Airport

  • Pet-friendly hotel!

  • Bedrooms adapted and equipped for people with reduced mobility.

Our accommodation(s)

Room

Standard Apartment with one double bed

  • 2 pers. max
  • 18 / 193 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View
  • Accessible room

Hotel location

Ibis Styles Rio De Janeiro Botafogo

Rua Sao Clemente 30, Botafogo
22260000 RIO DE JANEIRO
Brazil

GPS:-22.94874, -43.18356

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

REST IBIS STYLES

The pleasure of good food. At mealtimes, discover culinary delights at ibis Styles restaurants with a menu featuring varied dishes, including salads, light bites, soups, broths, snacks and à-la-carte dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  688 reviews

TripAdvisor Rating  4.0/5  526 reviews

Good location, Friendly Staff, poor rooms

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Staff was very friendly and helpful, they were the best part of the stay. Location is great, close to many stores, metro and a mall. But the rooms are small, dirty, and smell very strongly of mold/humidity. Windows aren't sound proof, so you can hear everything that goes on outside.

Dear Ramon, Thank you for taking the time to share your feedback with us. We greatly appreciate your compliments regarding our friendly and helpful staff and our convenient location near various stores, the metro, and a mall. However, we sincerely apologize for the issues you encountered during your stay. It is disappointing to hear about the cleanliness issues and the smell of mold and humidity in your room. Please be assured that we take your comments seriously, and we will address these matters with our housekeeping team to ensure that our rooms meet the highest standards of cleanliness and comfort. Regarding the soundproofing of our windows, we will also investigate ways to minimize outside noise to enhance the quality of our guests' sleep. Your feedback is invaluable to us as we continuously strive to improve our services. We hope to have the opportunity to welcome you back for a more pleasant stay in the future. Best regards, Team ibis Styles Botafogo

Well located, nice personal

Customer review rating 3.5/5

André Business - Confirmed reviews ALL

While the stay was OK and fit-for purpose, rooms on the street side (Sao Clemente are too noisy for this type of hotel; a double glazing would be highly recommended!! If you come for business purpose, the lack of chair and bureau in the room makes it a bit uncomfortable. Personal was nice and we could have a late check-out (night flight back to Europe); had to pay though although the hotel was not full on a saturday. So overall OK stay but room for improvement.

Dear André, Thank you for your feedback. We appreciate your comments and will consider them for future improvements. We're glad you found our staff nice and the location convenient. We hope to welcome you again soon. Best regards, The ibis Styles Rio de Janeiro Botafogo Team

Ok stay

Customer review rating 3.5/5

Jessica Families - Confirmed reviews ALL

The staff is very friendly. The room is a little dirty. Bedsheet has stains. Towels also have stains. The door is hard to close and lock. Bathroom door is broken.

Dear Jessica, Thank you for sharing your feedback with us. We appreciate your kind words about our friendly staff. However, we apologize for the cleanliness issues you encountered during your stay. It's disappointing to hear about the stains on the bedsheet and towels, as well as the difficulties with the doors in your room. Please rest assured that we take your comments seriously and will address these matters with our housekeeping and maintenance teams to ensure improvements are made. We strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we fell short of your expectations on this occasion. Thank you for bringing these issues to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future. Best regards, ibis Styles Rio De Janeiro Botafogo

Nice hotel

Customer review rating 2.5/5

Th Families - Confirmed reviews ALL

Stayed 2 nights and then later 1 night. The 2 nights were ok, the room is a 3 star hotel room has amenities and what you would need. Room was on the 4th floor. All good. Stayed later for 1 night on the 2nd floor - was really bad - fridge made noises the full night, there was only 1 towel with a hole in it, the friendly reception just apologized for this- but doesn’t help lack of sleep etc. overall it’s a basic hotel with basic amenities and the employees don’t speak English.

Dear Tanya, Thank you for sharing your feedback. We apologize for the inconsistency in your experience during your stay. We appreciate your acknowledgment of the amenities provided in the room during your initial two-night stay. However, we regret that your experience during the subsequent one-night stay fell short of your expectations. We are sorry to hear about the issues you encountered on the second floor, including the noise from the fridge and the shortage of towels. Your comfort and satisfaction are important to us, and we take your feedback seriously. We will address these concerns with our team to ensure improvements are made. Regarding the language barrier, we understand the importance of effective communication and will work to provide additional language training for our staff to better assist our international guests. Once again, we apologize for any inconvenience caused and appreciate your valuable feedback. We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future. Best regards, ibis Styles Botafogo

Below Expectation Stay

Customer review rating 1.0/5

Izzat Business - Confirmed reviews ALL

In short, the employees at the hotel require further improvement in the sense of friendliness. The receptionists are usually very cold and not helpful. I just feel not at home while staying at this hotel. I would not come back for sure.

Dear Izzat, Thank you for sharing your experience with us. We deeply regret that your stay did not meet your expectations regarding the interaction with our team. Your feedback on the friendliness and helpfulness of our staff is highly valuable to us, and we will take it into account to enhance our service. We would like to clarify that your reservation was made through an agency, and we are aware of the concerns raised during your stay. We personally spoke with you to understand your needs, and we are pleased that we were able to address all your demands when it was necessary to communicate with the agency. We value every opportunity for improvement and hope to welcome you again in the future to provide a more positive and welcoming experience. Best regards, ibis Styles Botafogo

In partnership with TripAdvisor

Other web-users rate our hotel

  • 476 reviews 9.6/10 Location
  • 603 reviews 4.6/10 Room
  • 508 reviews 7.2/10 Service
  • 19 reviews 7.3/10 WiFi
  • 318 reviews 8/10 Breakfast
  • 304 reviews 3.1/10 Comfort
  • 281 reviews 4/10 Cleanliness
  • 7 reviews 2.9/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Rio De Janeiro