Customer review rating (ALL Rating) 4.1/5 266 reviews
ALLSAFE approved hotel
Hotel with games area for your entertainment
Sunsets on our Rooftop, an amazing environment to complete your experience.
Hotel near Santos Dumont Airport, a 15-minute drive away
Privileged location to make the most of Carnival and New Year's Eve
Pet-friendly hotel in Rio de Janeiro, we accept dogs up to 10 kg!
With its first-class service, the Poty is one of Leme's most traditional restaurants, serving contemporary cuisine in a refined atmosphere. It offers buffet and à-la-carte options and is renowned for its hearty breakfasts and Sunday brunches.
Check-in from - Check out up to
Spacious, contemporary in design and adaptable, the Novotel room is truly a place for relaxing, perfect for all your needs.
Number of meeting rooms: 2
Maximum size: 43 m²
Maximum capacity: 35 people
Maximum banquet capacity: 6 people
100% genuine reviews from our guestsFind out more
ALL member not welcome
Caiafamd 22/11/2021 TripAdvisor review
We booked this hotel for a pleasant stay during a holiday in Rio. It was expected that after pandemic lockdown procedures and now reopening things would be a little crowded, no big deal. But the hotel is far away from handling maybe even lower occupancy. First of all there was no preference for ALL members, not to mention we are Gold which was even more frustating. There was no welcome drink offered, no amenities and welcome card at our room, hell we were treated like we were nobody. The hotel was having a really hard time handling the crowd, service is usually poor in Rio but standards in this hotel were even lower. We had to wait a whole lot for service at the pool, and the breakfast was a big mess, not mention the absence of croissants. The hotel reception was really rude with us and could not help us with most of our requests, in fact I am waiting for an email they asked me to send a week ago to check if they've found an item we forgot at the room. In the end I suggest not staying in this hotel, there are much better ones in Rio
Good hotel facilities
Bruno Couples - 09/11/2021 Confirmed reviews ALL
Fine hotel with fine services and amenities
Very much to improve
Sascha P. Couples - 02/11/2021 Confirmed reviews ALL
The hotel itself is nice and the rooms are spacious. Also the pool-area was nice and had a perfect view towards the beach. The thing is that all is a bit dirty. At the pool-area food and cigarettes are on the ground, used glasses standing around and weren't cleared and a super rowdy crowdy party acted like animals. But the worst thing was Arlima Alves from the check in counter. It took ages till she checked us in - after a 12 h flights a no go. Making all the time promisses which she did not kept. A trully nightmare this person. We won't come back a second time for sure.
Aidan Couples - 30/10/2021 Confirmed reviews ALL
Positive: It was a nice hotel, well located and very clean with some very helpful and friendly staff including Clair who is a very helpful and beautiful person. Negatives: We were given the wrong room (inferior room) for half of the stay and only when I complained was it changed, so this affected the stay. The card didn't work on the door numerous times so I had to go down and get this fixed a lot. Also, the coffee machine didn't work and the air conditioning could be changed for a less noisy one.
Excellent service, amazing breakfast and good accommodations.
Gabriel D. M. Couples - 06/10/2021 Confirmed reviews ALL
It was a one day stay, but was sufficient to see the good service of the Hotel. The breakfast, employees and building was amazing. Simply a good place to have a cozy and calm time with your lover.
Our most recent 20 reviews
In partnership with TripAdvisor