Novotel Rio de Janeiro Leme 4 stars

Customer review rating (ALL Rating) 4.2/5 2,918 reviews

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Description

Hotel extras

  • Global Green Key Certification

  • Sunsets on our Rooftop, an amazing environment to complete your experience.

  • Hotel near Santos Dumont Airport, a 15-minute drive away

  • Privileged location to make the most of Carnival and New Year's Eve

  • Pet-friendly hotel in Rio de Janeiro, we accept dogs up to 10 kg!

Our accommodation(s)

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Hotel location

Novotel Rio de Janeiro Leme

Rua Gustavo Sampaio, 320
22010010 RIO DE JANEIRO
Brazil

GPS:-22.96197, -43.16854

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

POTY RESTAURANT

With its first-class service, the Poty is one of Leme's most traditional restaurants, serving contemporary cuisine in a refined atmosphere. It offers buffet and à-la-carte options and is renowned for its hearty breakfasts and Sunday brunches.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,918 reviews

Customer review rating 4.0/5

Lynda M. F. Couples - Confirmed reviews ALL

The staff welcomed us on arrival, despite the flight delay, offered us a choice of rooms, and handled our luggage rapidly. The room was comfortable, clean and the en suite facilities adequate. Breakfast was a generous, good and varied buffet, and lunch at the rooftop bar, tooo. the waiter service was excellent.

Dear Lynda, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Luciano Rocha Gerente Geral

Customer review rating 4.5/5

Catherine D. Couples - Confirmed reviews ALL

The staff are very courteous and helpful. We really enjoyed our stay and would definitely stay here again.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Luciano Rocha Gerente Geral

Customer review rating 1.0/5

Artur C. Families - Confirmed reviews ALL

Terrible room, noisy, not clean, sheets dirty, bathroom dirty, ac falling water drops, the toilet broke.

Estimado huésped, Hemos tomado buena nota de sus comentarios sobre su experiencia familiar. Le informamos que sus observaciones sobre la limpieza del alojamiento y la ropa de cama, así como sobre el funcionamiento del aire acondicionado y el inodoro, se han transmitido a los departamentos de administración y mantenimiento para que se lleve a cabo una revisión rigurosa e inmediata de nuestros protocolos de higiene y mantenimiento. Los comentarios sobre la atención en recepción también se han remitido a la gerencia responsable para reforzar nuestra capacitación en hospitalidad y cordialidad. En cuanto a la cuestión de los ascensores, le informamos que ya tenemos en marcha un proyecto de mejora de los equipos para garantizar una mejor experiencia de flujo a nuestros huéspedes. Quedamos a su disposición a través de nuestros canales oficiales de comunicación para cualquier necesidad de información adicional. Atentamente, Luciano Rocha, Gerente General

Customer review rating 3.5/5

Andrew D. Business - Confirmed reviews ALL

Restaurant and bar were quite basic and not very comfortable. Room was also basic with very old, noisy inefficient air conditioning unit

Dear Guest, Thank you for your feedback regarding the restaurant and bar facilities, as well as the cleanliness of the property. Please be advised that your comments regarding the wait time at check-in and the noise from the air conditioning have been forwarded to the front desk and maintenance departments for review and necessary adjustments. We would like to emphasize that our maintenance team is available 24 hours a day to provide immediate technical support when contacted during your stay. Sincerely, Luciano Rocha, General Manager

Customer review rating 5.0/5

Alcinea V. Solo - Confirmed reviews ALL

Wonderful experience, In my opinion the best hotel in Rio de Janeiro, 10/10. . I am extremely happy; thank you to you all.

Dear Alcinea, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Luciano Rocha Gerente Geral

Other web-users rate our hotel

  • 1,118 reviews 9.4/10 Location
  • 1,652 reviews 6.2/10 Room
  • 2,043 reviews 8/10 Service
  • 35 reviews 6.6/10 WiFi
  • 1,120 reviews 8.4/10 Breakfast
  • 805 reviews 5.6/10 Amenities
  • 627 reviews 5.3/10 Cleanliness
  • 139 reviews 8/10 Bar

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