Novotel Rio de Janeiro Leme 4 stars

Customer review rating (ALL Rating) 4.2/5 2,929 reviews

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Novotel Rio de Janeiro Leme - Image 1
Novotel Rio de Janeiro Leme - Image 2
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Novotel Rio de Janeiro Leme - Image 4
Rua Gustavo Sampaio, 320, 22010010 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • Global Green Key Certification

  • Sunsets on our Rooftop, an amazing environment to complete your experience.

  • Hotel near Santos Dumont Airport, a 15-minute drive away

  • Privileged location to make the most of Carnival and New Year's Eve

  • Pet-friendly hotel in Rio de Janeiro, we accept dogs up to 10 kg!

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

SUPERIOR WITH TWO SINGLE BEDS

Photo out of - SUPERIOR WITH TWO SINGLE BEDS

Superior room with twin beds

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Mini Bar

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 22 m² / 236 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Perfeito para acomodar famílias, este quarto oferece 1 cama queen size e um sofá-cama para o conforto de até 2 adultos e 1 criança. Além disso, também oferecemos piso de madeira antialérgico, TV 49 polegadas, ar-condicionado, cofre digital e WiFi grátis.

Max. number of persons
4
Area
From 22 m² / 236 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Telephone in bathroom

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Have a pleasant stay in this modern executive room, including queen-size bed, allergy-free hardwood flooring, 49" TV, air conditioning, digital safe and free WiFi.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Telephone in bathroom

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Superior Family Room, 22 m². Equipped with two single beds, air conditioning, cable TV, free WiFi, safe, telephone, desk, minibar and hairdryer.

Max. number of persons
4
Area
From 22 m² / 236 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Recharge in a PSG-themed room, available for a limited time and inspired by Gregory van der Wiel. Enjoy longevity-focused guidance on recovery, sleep and morning routines from the legend. Available exclusively at the Novotel x PSG Legends hotel in Brazil.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

Queen size bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Telephone in bathroom

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Discover our limited-time PSG-inspired family stay featuring the Matuidis Family Game, immersive football décor and an exclusive family space for fun, bonding and unforgettable moments. Only at the official Novotel x PSG Legends Hotel in Brazil.

Max. number of persons
4
Area
From 22 m² / 236 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

See availabilities

Superior suite with 1 king size bed

Max. number of persons
2
Area
From 50 m² / 538 sq ft

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Telephone in bathroom

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Rio de Janeiro Leme

Rua Gustavo Sampaio, 320
22010010 RIO DE JANEIRO
Brazil

GPS:-22.96197, -43.16854

Telephone
Fax +55 21 3545-5301
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 274 rooms
  • 14 rooms for people with reduced mobility
  • 274 non-smoking rooms
  • 19 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

2 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Services for children

  • Video game area
  • Play area
  • Foosball

Well-being

Pool with panoramic view.

  • Outside
  • On site

Fitness center

  • On site

POTY RESTAURANT

Photo out of - POTY RESTAURANT

With its first-class service, the Poty is one of Leme's most traditional restaurants, serving contemporary cuisine in a refined atmosphere. It offers buffet and à-la-carte options and is renowned for its hearty breakfasts and Sunday brunches.

Cooking style
Regional
Capacity
150
22010010 Rio De Janeiro, Brazil
Telephone +55 21 3545-5300

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Non Smoking Area

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

With its first-class service, the Poty is one of Leme's most traditional restaurants, serving contemporary cuisine in a refined atmosphere. It offers buffet and à-la-carte options and is renowned for its hearty breakfasts and Sunday brunches.

Located on the hotel rooftop, the Pool Bar has spectacular views of Leme and Copacabana Beaches. Enjoy the naturally relaxed ambience of a pool bar without sacrificing any of the elegance that you'll find in every detail.

During your stay relax at the pool. Enjoy a true moment of relaxation with your feet in the water. ***ATTENTION: The pool will be closed from June 20-30, 2026 for scheduled maintenance***

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,929 reviews

Customer review rating 4.5/5

Ian T. Solo - Confirmed reviews ALL

Dear Ian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Coelho Gerente Geral

Customer review rating 3.5/5

Vinicius C. Business - Confirmed reviews ALL

Customer review rating 0.5/5

Andres B. C. Business - Confirmed reviews ALL

Customer review rating 2.0/5

Conchita M. Friends - Confirmed reviews ALL

Customer review rating 4.5/5

Sergio A. E. P. Business - Confirmed reviews ALL

Dear Sergio, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Coelho Gerente Geral

Dear Ian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Coelho Gerente Geral

Customer review rating 3.5/5

Vinicius C. Business - Confirmed reviews ALL

Stay from Sep 28-Sep29: I tyically stay at the Windsor Leme and have always had a good experience there. My united flight to Houston was cancelled and they provided a room at your property (Novotel Leme). I was given a room with a broken AC unit. Since the windows do not open, my room was extremely warm and uncomfortable, hard to breath in. I went to the front desk at 2am on Sep 29 and requested a room change, which the front desk manager assisted. I do not recall his name, but he was very professional and helped me right away. Luckily, there was an available room with an AC that worked, so within 20 mins I was able to move my belongings to the new room. Your front desk guy saved the day, and the hotel's reputation. Please extend a big thanks again.

Customer review rating 0.5/5

Andres B. C. Business - Confirmed reviews ALL

It was a poor experience, I arrived and was told there was not room available despite having booked 2 nights and I arrived to take the second night, after 1 hr I went to the counter again and discussed with other assistant, and gave me a room, the 1st assistant Wellington service was poor and disinterested, He did not understand I arrived to take the 2nd night so how was possible there was not room, at the end it was not true since I was assigned a room later, food was really bad I ordered milanesa and meat was raw I asked to do it well done, it was done but after the rest of the food was cold I had not eat and go outside to get lunch....

Customer review rating 2.0/5

Conchita M. Friends - Confirmed reviews ALL

miscommunication of staff giving false information, housekeeping not cleaning the room even after being told.

Customer review rating 4.5/5

Sergio A. E. P. Business - Confirmed reviews ALL

Overall a great experience as the staff was always very helpful/friendly in all aspects. Breakfast was oustanding and the food from the restaurant was great as well. Thanks very much!

Dear Sergio, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Coelho Gerente Geral

Customer review rating 3.5/5

Mario F. Couples - Confirmed reviews ALL

All was well with staff and location. Had trouble getting our room cleaned for three days. Floors look like they needed repair. Beds were comfortable and room was good size. Kept hitting TV as we went to the bathroom. Loved the chairs, umbrella and towels for the beach and super close to the beach.

Customer review rating 3.5/5

Adrian G. Business - Confirmed reviews ALL

I stayed at the Novotel Leme for 7 nights for a Busines trip to Rio, and Rio Oil & Gas Expo. The hotel location is good, 1 block back for the main sea front road. The roof top bar was good with some excellent views. There was some street noise evident late at night and early morning, also noise from adjacent rooms. The room looked a little tired and the desk and chair could have been better for working on. The lifts were small and very slow. Breakfast was great with plenty of choice. The staff were all very friendly and helpful.

Customer review rating 5.0/5

Jaroslav K. Couples - Confirmed reviews ALL

Ok

Prezado Jaroslav, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Bruno Coelho Gerente Geral

Customer review rating 3.5/5

Yuriy P. Business - Confirmed reviews ALL

Room is ok. But not possible to open windows to let fresh air in.

Customer review rating 2.0/5

Beverly F. Couples - Confirmed reviews ALL

Staff acted as if they never seen or communicated with black foreigners. The shower was a complete disaster.

Customer review rating 2.0/5

Bernard F. Families - Confirmed reviews ALL

Noise at night.room changed on 4th night to room 1006 which was ghen ok

Customer review rating 4.0/5

Irene M. Couples - Confirmed reviews ALL

Had a great time in Rio and a comfortable stay at Novotel Leme. The hotel was very clean and enjoyed the breakfast. The hotel has a rooftop swimming pool/bar on the 21st floor with a good view of Copacabana area. The only downside - the 4 main lifts within the building (requiring patience) the waiting time was often extremely long at busy periods, not helped by breakdowns or customers getting stuck in the lift and requiring attendance of maintenance team.

Dear Guest, Thank you for sharing your excellent review and for highlighting our great location, the cleanliness, the quality of the breakfast, the service provided by our staff—including the maintenance technician—and the view from our rooftop. Please be advised that your comments regarding wait times and elevator operation have been forwarded as a priority to the engineering and maintenance departments for technical review and improvements to the flow. We would like to emphasize that structural improvements for the property are currently in the planning stages. We hope to have the opportunity to welcome you both back as a couple to provide you with another very pleasant stay. Sincerely, Bruno Coelho, General Manager

Customer review rating 1.0/5

Abhijit B. Business - Confirmed reviews ALL

Called several times for a simple plate, but the calls were repeatedly disconnected without any assistance. Corridors were full of garbage bags, the room had no basic toiletries and not even drinking water. Extremely poor service and housekeeping. Nothing written in English making it highly inconvenient for international travelers and almost none can speak English except some people in reception!

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Leme. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bruno Coelho General Manager

Customer review rating 1.0/5

E. M. E. Business - Confirmed reviews ALL

Front desk made no effort to accommodate us getting in to the room earlier than 3:00PM. Close to rude! However others were given room keys early. I guess you don’t like Americans. I will not be staying there on my next trip. I moved to a Hilton down the street

Dear Guest, Thank you for taking the time to write to us following your stay at the Novotel Rio de Janeiro Leme. We regret that our service did not meet your expectations, and we would like to offer you our sincere apologies. Novotel hotels always strive to provide the highest quality of service during your stays; therefore, your feedback is essential to us. We assure you that we will take the necessary steps to improve the quality of the services you mentioned. Once again, we thank you for your comments and hope to regain your trust during your next stay. We look forward to welcoming you again soon. Please accept our best regards, Bruno Coelho General Manager

Customer review rating 1.5/5

Andrej R. Families - Confirmed reviews ALL

It started wrong at the very beginning, they say check in is from 14:00 but after arrival they said its 15:00, the young man at reception during check in was rude and not helpfull at all, there was also some filming being done and that gentleman deliberately put us in the smallest room right opposit of filming crew starting their shift by loud yelling and laughing in front of your door at 06:00am sharp… thankfully his colleague was with his senses and changed our room after request, The hotel has 21 floors including roof top bar and equipped with 4 most unsync elevators I have ever seen… prepare for waiting at least 8-10 minutes for elevator during breakfast time. Breakfast venue is small but sufficient however sometimes you might find yourself sitting with strange people as there is no place for you to actually eat the beakfast. There was an island in the middle of whole venue full of cold pastry and bread… I think there is a place for improvement even if they just make the bread warm and no stone cold. Now lets go to room itself, the room is small, smells stuffy and towels are as sandpaper, if you dont scratch yourslelf enough with one they provide additional sandpaper towels for you which after one shower feels like rag literal rag… Kudos to kind ladies from housekeeping doing their best with what they have. Not sure if understaffed but cleaning at 21:15 seems like they are. Overall I will give it 3 out of 10, wouldnt come back for that money I paid and Im actually sad that I came with whole family. Location is nice close to copacabana, but definitely not worth money and I would expect way more from novotel.

Dear Guest, Thank you for taking the time to write to us following your stay at the Novotel Rio de Janeiro Leme. We regret that our service did not meet your expectations, and we would like to offer you our sincere apologies. Novotel hotels always strive to provide the highest quality of service during your stays; therefore, your feedback is essential to us. We assure you that we will take the necessary steps to improve the quality of the services you mentioned. Once again, we thank you for your comments and hope to regain your trust during your next stay. We look forward to welcoming you again soon. Please accept our best regards, Bruno Coelho General Manager

Customer review rating 5.0/5

Eugene B. Solo - Confirmed reviews ALL

Location was perfect

Dear Eugene, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Coelho Gerente Geral

Customer review rating 4.0/5

Raissa H. Business - Confirmed reviews ALL

Good location, excellent breakfast but unfortunately the hotel doesn't have a gym.

Dear Raissa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. To inform you, we have a gym on our 20th floor, on a next visit we can assist you on how to get there by our auxiliary elevator! Sincerely, Bruno Coelho Gerente Geral

Customer review rating 4.0/5

Bernard E. L. Friends - Confirmed reviews ALL

Location is very central to the beach and cafes and restaurants. Room service was very slow. Good size room.

Dear Bernard, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Coelho Gerente Geral

Customer review rating 4.0/5

Caroline S. B. Business - Confirmed reviews ALL

experience of hotel, overall, was good. swiming pool is beautiful, breakfast is great, room was ok, towels not.

Dear Caroline, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bruno Coelho Gerente Geral

Customer review rating 3.5/5

Filipe M. Business - Confirmed reviews ALL

Everything was good. Good location and excellent breakfast.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bruno Coelho General Manager

Other web-users rate our hotel

  • 1,221 reviews 9.5/10 Location
  • 1,822 reviews 6.4/10 Room
  • 2,455 reviews 8.3/10 Service
  • 40 reviews 6.6/10 WiFi
  • 1,194 reviews 8.4/10 Breakfast
  • 844 reviews 5.9/10 Amenities
  • 675 reviews 5.4/10 Cleanliness
  • 583 reviews 7.9/10 Food

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