Novotel Rio de Janeiro Leme 4 stars

Customer review rating (ALL Rating) 4.3/5 2,792 reviews

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Rua Gustavo Sampaio, 320, 22010010 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • Hotel with games area for your entertainment

  • Sunsets on our Rooftop, an amazing environment to complete your experience.

  • Hotel near Santos Dumont Airport, a 15-minute drive away

  • Privileged location to make the most of Carnival and New Year's Eve

  • Pet-friendly hotel in Rio de Janeiro, we accept dogs up to 10 kg!

Our accommodation(s)

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Hotel location

Novotel Rio de Janeiro Leme

Rua Gustavo Sampaio, 320
22010010 RIO DE JANEIRO
Brazil

GPS:-22.96197, -43.16854

Telephone
Fax +55 21 3545-5301

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

POTY RESTAURANT

With its first-class service, the Poty is one of Leme's most traditional restaurants, serving contemporary cuisine in a refined atmosphere. It offers buffet and à-la-carte options and is renowned for its hearty breakfasts and Sunday brunches.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,792 reviews

TripAdvisor Rating  4.8/5  3,882 reviews

No - Novotel for us!

TripAdvisor rating 2.0/5

Loviechop TripAdvisor review

Arrived early on a Saturday morning and the hotel were always kind enough to store our bags for us while we potted round Rio and travelled across Brazil. Check-in was terribly painful and if there was a big queue, you could be there for a while! The lifts were also interesting involving a lengthy wait and only taking you to certain floors )one lift only road to the top floor! - Tip more lifts can be found round by the ground floor toilet area) Rooms were comfortable, but the bathroom area had sharp corners while entering the shower that caught me off guard. We ordered from the 24 hour room service late one evening, only to be called 45 minutes later, to be informed our order wasn't available which was disappointing. On the positive side the rooms were nice and clean and the location was great on Copacabana Beach. They were great pool parties on the top floor bar on the evenings we were there and the food was okay in the restaurant for breakfast, although they did run out on both of Bowles on frequent occasions.

Customer review rating 4.0/5

Francois P. Business - Confirmed reviews ALL

nice people, good food

Dear Francois P., Thank you for your kind words regarding your recent stay at Novotel Rio de Janeiro Leme. We are pleased to hear that you enjoyed our location, the hospitality of our team, and the quality of our food. Your feedback is greatly appreciated. Sincerely, Luciano Rocha General Manager

Customer review rating 1.5/5

Andres B. C. Business - Confirmed reviews ALL

The hotel is good. I stayed there several times. However, this last time the receptionist told me I had not food or water included, but my company paid for it, I only realised when I check out other receptionist told me I did not consume the allowance my company paid, it is not fair since I had to pay for food and water outside the hotel from my pocket, when all this was already paid by my company. Also during check-in the receptionist asked me to pay for my stay when was already paid for my company she was reluctant to understand and at the end she called and accepted was already paid. It is a very bad experience coming from a hotel where I stayed several times...

Dear Mr. B. C., Thank you for sharing your feedback regarding your recent stay at Novotel Rio de Janeiro Leme. I sincerely regret the inconvenience you experienced with the misunderstanding about your meal allowance and payment process. It is our priority to ensure that our guests have a seamless experience, and I understand how frustrating it must have been to encounter discrepancies during your check-in and check-out. Please be assured that your comments regarding the communication from our reception team will be taken seriously. We strive to maintain high standards of service, and your insights will help us in identifying areas for improvement. It is our hope that your future visits will reflect the quality and attention to detail that you have come to expect from us. Thank you for your continued patronage, and we look forward to welcoming you back soon. Best regards, Luciano Rocha General Manager

Customer review rating 3.0/5

David D. Solo - Confirmed reviews ALL

The hotel is very well located near the beach, and the staff is friendly, however the building is not well maintained. During a 3 day stay, the elevators to the roof deck pool broke down at two different times, the key card had to be reset twice, the walls are very thin and the bed was not very comfortable. Lots of little bugs in the bathroom. Plan for at least 5 minutes to get out of the hotel when trying to use an elevator. The breakfast was excellent.

Customer review rating 2.5/5

Precy R. P. Friends - Confirmed reviews ALL

I recently stayed at Novotel Leme and had a mixed experience. The reception area is colourful, clean, and welcoming, giving a great first impression. Staff were friendly and the check-in process was smooth. One of the highlights was the breakfast, which offered a generous selection of fresh fruit, sorbet, and a nice variety of options—definitely a strong point for the hotel. However, for a 4-star property, several areas fell noticeably short of the expected standard. The room is outdated and in need of renovation to feel more modern and comfortable. The bathroom amenities could be improved as well—handwash would be much more suitable than bar soap, and body wash should be provided as part of the standard toiletries. Additionally, the towels were worn and really need to be replaced to match a 4-star experience. Overall, while the hotel has a good location and welcoming common areas, the rooms require significant updating and better attention to detail to truly meet the level of comfort and quality associated with a 4-star stay. With some improvements, it has the potential to be an excellent option, but at the moment it does not fully meet that standard.

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Other web-users rate our hotel

  • 1,065 reviews 9.5/10 Location
  • 1,575 reviews 6.5/10 Room
  • 1,910 reviews 8.4/10 Service
  • 26 reviews 7.7/10 WiFi
  • 1,085 reviews 8.5/10 Breakfast
  • 781 reviews 6/10 Amenities
  • 587 reviews 5.6/10 Cleanliness
  • 344 reviews 7.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.