Novotel Rio de Janeiro Leme 4 stars

Customer review rating (ALL Rating) 4.2/5 2,964 reviews

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Description

Hotel extras

  • Global Green Key Certification

  • Sunsets on our Rooftop, an amazing environment to complete your experience.

  • Hotel near Santos Dumont Airport, a 15-minute drive away

  • Privileged location to make the most of Carnival and New Year's Eve

  • Pet-friendly hotel in Rio de Janeiro, we accept dogs up to 10 kg!

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Rio de Janeiro Leme

Rua Gustavo Sampaio, 320
22010010 RIO DE JANEIRO
Brazil

GPS:-22.96197, -43.16854

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

POTY RESTAURANT

With its first-class service, the Poty is one of Leme's most traditional restaurants, serving contemporary cuisine in a refined atmosphere. It offers buffet and à-la-carte options and is renowned for its hearty breakfasts and Sunday brunches.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,964 reviews

Customer review rating 3.5/5

Annie C. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bruno Coelho General manager

Customer review rating 4.0/5

Judith L. G. Couples - Confirmed reviews ALL

Dear Judith, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the hotel overall. We sincerely apologize that the initial superior room did not meet your expectations. We understand how important comfort and space are, and we regret the inconvenience you experienced before we were able to offer you a larger room. Your comments are very valuable and will be shared with our team as we continue working to improve our guests' experience. We hope to have the opportunity to welcome you back and provide you with an even better stay. Kind regards, Bruno Coelho Gerente Geral

Customer review rating 4.5/5

Noah P. Families - Confirmed reviews ALL

Dear Noah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Coelho Gerente Geral

Customer review rating 2.5/5

Patrice M. Friends - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback and for letting us know about the inconveniences you experienced during your stay. Please be advised that all of your reports regarding the air conditioning in both rooms and the inconveniences caused during the room change have been forwarded as a priority to our maintenance management and operational teams for technical verification and internal coordination. We hope to have the opportunity to welcome you again on your next visit so that we can provide you with a fully satisfying and comfortable experience. Sincerely, Bruno Coelho, General Manager

Customer review rating 3.0/5

Julie N. Couples - Confirmed reviews ALL

Dear Julie, Thank you for taking the time to share your feedback. We're pleased to know you enjoyed our convenient location, rooftop view, and that the television and air conditioner met your expectations. We appreciate your comments about the room and will use your observations as we continue working to improve our facilities and services, providing an even better experience for our guests. Kindly, Bruno Coelho General Manager

Other web-users rate our hotel

  • 1,176 reviews 9.3/10 Location
  • 1,756 reviews 6.5/10 Room
  • 2,317 reviews 8.5/10 Service
  • 35 reviews 7.7/10 WiFi
  • 1,180 reviews 8.5/10 Breakfast
  • 837 reviews 6.3/10 Amenities
  • 655 reviews 5.6/10 Cleanliness
  • 548 reviews 7.9/10 Food

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