Novotel Rio de Janeiro Leme 4 stars

Customer review rating (ALL Rating) 4.2/5 2,958 reviews

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Novotel Rio de Janeiro Leme - Image 1
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Novotel Rio de Janeiro Leme - Image 4
Rua Gustavo Sampaio, 320, 22010010 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • Global Green Key Certification

  • Sunsets on our Rooftop, an amazing environment to complete your experience.

  • Hotel near Santos Dumont Airport, a 15-minute drive away

  • Privileged location to make the most of Carnival and New Year's Eve

  • Pet-friendly hotel in Rio de Janeiro, we accept dogs up to 10 kg!

Our accommodation(s)

Book this hotel
Room 1
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Room

SUPERIOR WITH TWO SINGLE BEDS

Photo out of - SUPERIOR WITH TWO SINGLE BEDS

Superior room with twin beds

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Mini Bar

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 22 m² / 236 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Perfeito para acomodar famílias, este quarto oferece 1 cama queen size e um sofá-cama para o conforto de até 2 adultos e 1 criança. Além disso, também oferecemos piso de madeira antialérgico, TV 49 polegadas, ar-condicionado, cofre digital e WiFi grátis.

Max. number of persons
4
Area
From 22 m² / 236 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Telephone in bathroom

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Have a pleasant stay in this modern executive room, including queen-size bed, allergy-free hardwood flooring, 49" TV, air conditioning, digital safe and free WiFi.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Telephone in bathroom

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

22-m² Superior Family Room with two 3/4-size beds, A/C, cable TV, free WiFi, safe, telephone, work desk, minibar and hairdryer.

Max. number of persons
4
Area
From 22 m² / 236 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Superior suite with 1 king size bed

Max. number of persons
2
Area
From 50 m² / 538 sq ft

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Telephone in bathroom

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Rio de Janeiro Leme

Rua Gustavo Sampaio, 320
22010010 RIO DE JANEIRO
Brazil

GPS:-22.96197, -43.16854

Telephone
Fax +55 21 3545-5301

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 274 rooms
  • 14 rooms for people with reduced mobility
  • 274 non-smoking rooms
  • 19 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

2 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Services for children

  • Video game area
  • Play area
  • Foosball

Well-being

Pool with panoramic view.

  • Outside
  • On site

Fitness center

  • On site

POTY RESTAURANT

Photo out of - POTY RESTAURANT

With its first-class service, the Poty is one of Leme's most traditional restaurants, serving contemporary cuisine in a refined atmosphere. It offers buffet and à-la-carte options and is renowned for its hearty breakfasts and Sunday brunches.

Cooking style
Regional
Capacity
150
22010010 Rio De Janeiro, Brazil
Telephone +55 21 3545-5300

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Non Smoking Area

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

With its first-class service, the Poty is one of Leme's most traditional restaurants, serving contemporary cuisine in a refined atmosphere. It offers buffet and à-la-carte options and is renowned for its hearty breakfasts and Sunday brunches.

Located on the hotel rooftop, the Pool Bar has spectacular views of Leme and Copacabana Beaches. Enjoy the naturally relaxed ambience of a pool bar without sacrificing any of the elegance that you'll find in every detail.

During your stay relax at the pool. Enjoy a true moment of relaxation with your feet in the water. ***ATTENTION: The pool will be closed from June 20-30, 2026 for scheduled maintenance***

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,958 reviews

Customer review rating 4.0/5

Caroline S. B. Business - Confirmed reviews ALL

Dear Caroline, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bruno Coelho Gerente Geral

Customer review rating 3.5/5

Filipe M. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bruno Coelho General Manager

Customer review rating 4.5/5

Luis M. D. Business - Confirmed reviews ALL

Prezado Luis, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Bruno Coelho Gerente Geral

Customer review rating 1.5/5

Neil P. Families - Confirmed reviews ALL

Prezado hóspede, Recebemos seus relatos com total atenção e informamos que compartilhamos suas observações a respeito da categoria do apartamento, do padrão de limpeza, da reposição de amenidades, da variedade do café da manhã e do tempo de atendimento na recepção diretamente com a gerência geral e com as equipes de recepção, governança e Alimentos & Bebidas. Direcionamos esses pontos para uma rigorosa apuração e alinhamento de conduta, visando garantir a correta entrega das categorias reservadas e a melhoria contínua dos nossos serviços. Permanecemos à disposição em nossos canais oficiais de comunicação para qualquer necessidade de informações adicionais. Cordialmente, Bruno Coelho, Gerente Geral

Customer review rating 3.5/5

Yannick A. Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback and for highlighting our great location and our incredible breakfast. Please be advised that all your reports regarding the issues with the elevators have been forwarded as a priority to our maintenance department for technical inspection and to ensure our preventive and corrective maintenance routines for the equipment are properly aligned. We would like to emphasize that we have structural improvements planned for the property, which are currently in development. We hope to have the opportunity to welcome you back soon so we can provide you with a fully satisfying experience. Sincerely, Bruno Coelho, General Manager

Dear Caroline, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bruno Coelho Gerente Geral

Customer review rating 3.5/5

Filipe M. Business - Confirmed reviews ALL

Everything was good. Good location and excellent breakfast.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bruno Coelho General Manager

Customer review rating 4.5/5

Luis M. D. Business - Confirmed reviews ALL

I had a long stay at the hotel. Not only the hotel is at a great location and close to the beach, everyone did a fantastic job from the reception, to the restaurants to the bar, service was great. The rooms were nicely fitted and confortable.

Prezado Luis, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Bruno Coelho Gerente Geral

Customer review rating 1.5/5

Neil P. Families - Confirmed reviews ALL

Rooms were not premium as we had booked. Same breakfast every single day! Cleaners do a horrible job and dont make an effort to refill soaps etc.

Prezado hóspede, Recebemos seus relatos com total atenção e informamos que compartilhamos suas observações a respeito da categoria do apartamento, do padrão de limpeza, da reposição de amenidades, da variedade do café da manhã e do tempo de atendimento na recepção diretamente com a gerência geral e com as equipes de recepção, governança e Alimentos & Bebidas. Direcionamos esses pontos para uma rigorosa apuração e alinhamento de conduta, visando garantir a correta entrega das categorias reservadas e a melhoria contínua dos nossos serviços. Permanecemos à disposição em nossos canais oficiais de comunicação para qualquer necessidade de informações adicionais. Cordialmente, Bruno Coelho, Gerente Geral

Customer review rating 3.5/5

Yannick A. Families - Confirmed reviews ALL

all good besides getting stuck in the elevator on the 4th floor, and 2 days later having the elevator drop instantly from 13th to 11th floor. then elevator got shut down (finally) for a couple of days. And no elevator would then service our floor ( 19th) we would have to take the one to 18th floor and walk up a set of stair.. And elevators were super slow... Besides that, all good, and the breakfast was amazing..

Dear Guest, Thank you for sharing your feedback and for highlighting our great location and our incredible breakfast. Please be advised that all your reports regarding the issues with the elevators have been forwarded as a priority to our maintenance department for technical inspection and to ensure our preventive and corrective maintenance routines for the equipment are properly aligned. We would like to emphasize that we have structural improvements planned for the property, which are currently in development. We hope to have the opportunity to welcome you back soon so we can provide you with a fully satisfying experience. Sincerely, Bruno Coelho, General Manager

Customer review rating 3.0/5

Nekeisha S. Business - Confirmed reviews ALL

The stay was ok except I think that they could have been a little more sanitary. E.g. my stay was for 2 weeks and at the end on one week I requested my bed sheets to be changed and they basically just flipped the covers over. I know this because I had a small make up stain on the cover and when I got under the cover to sleep, there was the stain on the flipped side. Also, basic necessities such as bottles of drinking water or at least a drinking water fountain was not available. Had to purchase water. I strongly believe that that should be complementary

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bruno Coelho General manager

Customer review rating 3.0/5

Rebecca A. Families - Confirmed reviews ALL

The location and rooftop were great. Our room was a bit worn and we had issues with the heat in the shower. Without moving the handle, it was constantly fluctuating between cold and scalding hot.

Dear Rebecca, Thank you for taking the time to share your experience with us. We are pleased to know that you enjoyed our location and rooftop. We also appreciate you bringing the condition of the room and the issue with the shower temperature to our attention. We take your comments seriously, as they help us identify areas that require attention and continue improving our facilities and services. Providing our guests with a comfortable and pleasant stay is our priority, and we will reinforce the necessary follow-up with our teams regarding these points. We hope to have the opportunity to welcome you again and provide you with an even better experience. Sincerely, Bruno Coelho General Manager

Customer review rating 2.5/5

Sebastian G. Families - Confirmed reviews ALL

The room was great, especially for a family. The huge bed and a sofa bed easily fit us and the kids. In other hotels we would have to get 2 separate rooms. Well located for exploring Rio or spending the day at the beach (you can get chairs and a parasol from the hotel which is a nice perk). The cons (which we did not experience last time) : baby chairs at the restaurant were dirty and the belts were broken on both of them. We had to ask 3 times for our room to be cleaned and it was done once in the 3 day stay (when you have kinds who still use diapers the room quickly gets smelly).

Dear Guest, We have carefully reviewed your feedback and would like to inform you that we have shared your comments regarding the cleanliness and maintenance of the high chairs in the restaurant, as well as the frequency of room cleaning services, directly with general management and the housekeeping and food & beverage teams. We have referred these issues for a thorough investigation and to ensure consistent procedures, guaranteeing that the maintenance of children’s equipment and the room housekeeping routine strictly adhere to our quality standards. We are very pleased to hear that the accommodations perfectly met your family’s needs, and that you enjoyed our location and beach service. We remain available through our official communication channels should you require any additional information. Sincerely, Bruno Coelho, General Manager

Customer review rating 4.5/5

Alicia I. Families - Confirmed reviews ALL

Comfortable. Nice staff. Good infrastructure. Elevators can get to be limited in capacity so it can be a bit slow to move up and down. And breakfast time was crowded, it could help some additional breakfast space

Dear Alicia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Coelho Gerente Geral

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Staff were friendly

Dear David, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Coelho Gerente Geral

Customer review rating 4.0/5

Jun F. N. Solo - Confirmed reviews ALL

Room was neat and comfortable for my needs

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Coelho General manager

Customer review rating 3.5/5

Annie C. Couples - Confirmed reviews ALL

The hotel is fair . A bit over crowded. Room is renewed bed is great . The quality of the food and the variety of the Breakfast is great but there was too many people in the restaurant made, was very uncomfortable. The great spot if the rooftop , the view is amazing.The Staff was great .

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bruno Coelho General manager

Customer review rating 4.0/5

Judith L. G. Couples - Confirmed reviews ALL

Nice hotel, however the 'superior room' we had booked was the smallest room I had seen, not 4 star superior by any means. However after requesting to change for a good while the room we were moved to was much bogger.

Dear Judith, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the hotel overall. We sincerely apologize that the initial superior room did not meet your expectations. We understand how important comfort and space are, and we regret the inconvenience you experienced before we were able to offer you a larger room. Your comments are very valuable and will be shared with our team as we continue working to improve our guests' experience. We hope to have the opportunity to welcome you back and provide you with an even better stay. Kind regards, Bruno Coelho Gerente Geral

Customer review rating 4.5/5

Noah P. Families - Confirmed reviews ALL

Fantastic breakfast, lovely sky deck and good food in the restaurant

Dear Noah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Coelho Gerente Geral

Customer review rating 2.5/5

Patrice M. Friends - Confirmed reviews ALL

I paid to check in early to my room. Once I got myself settled inside the room, I realized the AC unit was not working adequately. I requested that it be serviced. A guy came and looked at the unit, then suggested that I move to another room. I transferred my belongings with the help of a staff member to another room, only to find out that that AC also did not work adequately. And I was hotter from moving all my stuff from room to room. I’m in menopause and I need adequate AC. I couldn’t imagine staying at this hotel during the summer when the temperature is even hotter outside. I was miserable during this stay.

Dear Guest, Thank you for sharing your feedback and for letting us know about the inconveniences you experienced during your stay. Please be advised that all of your reports regarding the air conditioning in both rooms and the inconveniences caused during the room change have been forwarded as a priority to our maintenance management and operational teams for technical verification and internal coordination. We hope to have the opportunity to welcome you again on your next visit so that we can provide you with a fully satisfying and comfortable experience. Sincerely, Bruno Coelho, General Manager

Customer review rating 3.0/5

Julie N. Couples - Confirmed reviews ALL

Room was basic and no view , television and air conditioner good

Dear Julie, Thank you for taking the time to share your feedback. We're pleased to know you enjoyed our convenient location, rooftop view, and that the television and air conditioner met your expectations. We appreciate your comments about the room and will use your observations as we continue working to improve our facilities and services, providing an even better experience for our guests. Kindly, Bruno Coelho General Manager

Customer review rating 4.0/5

Tamilarasi S. Couples - Confirmed reviews ALL

Great location clean room

Dear Tamilarasi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Coelho Gerente Geral

Customer review rating 5.0/5

Randall E. Couples - Confirmed reviews ALL

Lucas at reception was fabulous. The pool bar staff was awesome for the Eorld Cup match.

Dear Randall, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Coelho Gerente Geral

Customer review rating 5.0/5

Marc-ingo M. Families - Confirmed reviews ALL

We stood in a couple of hotels during our trip to Brazil. However, this one was the absolute highlight. Huge breakfast buffet, super convinient location (only 1 block away from the beach) and what really impress me was the views from the rooftop bar with swimming pool. Strongly recommended !

Dear Marc-Ingo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Coelho Gerente Geral

Customer review rating 5.0/5

Aaliyah M. Couples - Confirmed reviews ALL

Loved everything, hotel was clean and nice and close to everything.

Dear AAliyah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Coelho Gerente Geral

Other web-users rate our hotel

  • 1,201 reviews 9.4/10 Location
  • 1,802 reviews 6.5/10 Room
  • 2,377 reviews 8.4/10 Service
  • 37 reviews 7.3/10 WiFi
  • 1,186 reviews 8.5/10 Breakfast
  • 845 reviews 6/10 Amenities
  • 659 reviews 5.4/10 Cleanliness
  • 556 reviews 7.9/10 Food

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