Novotel Rio de Janeiro Leme 4 stars

Customer review rating (ALL Rating) 4.2/5 2,789 reviews

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Description

Hotel extras

  • Hotel with games area for your entertainment

  • Sunsets on our Rooftop, an amazing environment to complete your experience.

  • Hotel near Santos Dumont Airport, a 15-minute drive away

  • Privileged location to make the most of Carnival and New Year's Eve

  • Pet-friendly hotel in Rio de Janeiro, we accept dogs up to 10 kg!

Our accommodation(s)

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Hotel location

Novotel Rio de Janeiro Leme

Rua Gustavo Sampaio, 320
22010010 RIO DE JANEIRO
Brazil

GPS:-22.96197, -43.16854

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

POTY RESTAURANT

With its first-class service, the Poty is one of Leme's most traditional restaurants, serving contemporary cuisine in a refined atmosphere. It offers buffet and à-la-carte options and is renowned for its hearty breakfasts and Sunday brunches.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,789 reviews

TripAdvisor Rating  4.8/5  4,001 reviews

Best experience

TripAdvisor rating 5.0/5

Harrison S TripAdvisor review

I had amazing experience with Denise and all the team from the restaurant the place have really view from Rio de Janeiro .

Customer review rating 0.5/5

Daelyn T. Friends - Confirmed reviews ALL

This is by far the worst hotel experience I have ever had to endure. On my birthday trip at that. The staff was barely helpful most days. I had to argue with a woman at the front desk just to get some of my friends checked in at the correct time. The rooms were barely cleaned everyday. The air conditioning was consistently out and was never fixed when complaints were made. When the neighborhood experienced a power outage, some guests were moved to other hotels while others were made to stay put in the hot, dark, and stuffy rooms of the hotel. Even when the power came back on in the neighborhood, the hotel lost power again several more times afterwards. An absolutely terrible experience and I’ll never stay at a Novotel property again.

Customer review rating 2.0/5

Viswanath V. Families - Confirmed reviews ALL

The ports are not compatible for US/europe travelers, There is no body wash in the hotel. Internet speed is very slow. Overall did not feel like a 3 start hotel also

Customer review rating 2.5/5

Marta F. Families - Confirmed reviews ALL

We had three rooms and most of tje days the the cleaning of the room waa not done or done very late, even after our claims. The hot water in one of the rooms did nit work.

Customer review rating 1.0/5

David L. Families - Confirmed reviews ALL

Hard to begin on rating what was the worse! The towels were so hard that hurt our body to dryn with them plus they had holes. The pillows were absolutely disgusting dirty!!! the pillow covers come off so we could see it. Costumer service NON existent. Plus no power for more than 24 hours so we had to come down and up 13 floors every time we need to leave the hotel!! Really terrible!

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Other web-users rate our hotel

  • 1,075 reviews 9.4/10 Location
  • 1,594 reviews 6.4/10 Room
  • 1,933 reviews 8.1/10 Service
  • 27 reviews 8.1/10 WiFi
  • 1,086 reviews 8.5/10 Breakfast
  • 796 reviews 5.8/10 Amenities
  • 599 reviews 5.5/10 Cleanliness
  • 316 reviews 9.8/10 Beach

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