Novotel RJ Praia de Botafogo 4 stars

Customer review rating (ALL Rating) 4.1/5 1,545 reviews

Best price
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Praia De Botafogo, 330, Botafogo, 22250040 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • Two children up to 16 can stay with parents free of charge.

  • Event rooms available with a capacity for up to 250 people.

  • Close to multiple tourist attractions and the city center.

  • Pet-friendly hotel, for a fee.

  • Only a 13-minute drive to Santos do Dumont Airport.

Our accommodation(s)

Hotel location

Novotel RJ Praia de Botafogo

Praia De Botafogo, 330, Botafogo
22250040 RIO DE JANEIRO
Brazil

GPS:-22.94534, -43.18301

Telephone
Fax +55 21 2187-9950

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

365

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,545 reviews

TripAdvisor Rating  4.5/5  1,010 reviews

Certificate of excellence 2025

Customer review rating 3.0/5

Leandro R. C. Business - Confirmed reviews ALL

I'm very happy with my stay, but I wanted to report a few maintenance issues in the room: 1. Drain Flies: There were several drain flies in the bathroom 2. Entrance Door: The entrance door was sticking and difficult to open and close, requiring extra effor. 3. Shower Leak: The shower faucet was leaking. Room 576

Customer review rating 1.0/5

Haixin C. Business - Confirmed reviews ALL

I was stayed at this hotel in 2024. Everything is good. I checked in with welcome gift and room upgraded. But this time, it was terrible, I would highlight the name from the front desk which are Mr. Marcelo and Mr. Vinicius. During the check out, it takes more than 30 mins due to lacking of familiarity with the check out process; I was rushed to went to the airport and caught the flight, but when I asked for help, the response from them were totally ignored and they were no polite to me maybe because I don’t speak Portuguese and also as an Asian?! Also, because of the time limitation, I was trying to ask for help from the manager or the supervisor who can help but the same response which is ignored me and with coldly watching me, I felt I was like a joker among all the guys in the lobby. I really don’t know if I am a local person or looks same as they are will make them take some more patience to me. But I also want to say the housekeeping team are not professional as well, due to I checked out, I forgot my shirts at the sideboard, but no one mentioned to me. After few days later, I found that I left them at the hotel and thanks to the team from IBIS Joinville, they helped to contact with this hotel and finally found my clothes and the most inconceivable thing was they checked the room after another guest checked out. Those was totally unexpected and unacceptable to me. And finally I trying to make things easier and take all the cost about shipping fee from this hotel to São Paulo’s Grand Mercure hotel. In summary, those whole living experiences were disastrous for me. Maybe in the future, I will not choose this hotel anymore. But maybe Mr. Marcelo and Mr. Vinicius Who from the front desk are happy to see there is an opportunity to get rid of another trouble from Asian people. PS: all the above experience are the worst that I felt, but there are some more negatives that compare with them are such as “no issues at all”.

Service quality getting worse every year

TripAdvisor rating 2.0/5

Javier L TripAdvisor review

I have stayed at this hotel for over five years. I visit Rio at least four times a year for business, and I used to ask my team to book only this hotel because it is convenient for work locations. However, service quality has been declining. Their online booking system and check-in process rarely work. The staff is rude and very slow, and they now do almost nothing to assist you. Internet service is poor, and elevators frequently break down. They try to upsell better rooms that are never available, and they never answer their phone. When you ask for clarification, they are very rude. A few of my team members are now trying the Novotel at Leme, and it's a night-and-day difference, much better service, attention, communication, and speed. And you don't get rooms with a view of a wall.

Customer review rating 4.5/5

Vanessa A. Families - Confirmed reviews ALL

Close to the metro, to the mall, and to the supermarket.

Amazing

TripAdvisor rating 5.0/5

CHIARA A TripAdvisor review

Everything was perfect. The breakfast buffet is excellent, and Zé Carlos, always smiling, makes the experience even better. Highly recommended.

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Other web-users rate our hotel

  • 433 reviews 9.5/10 Location
  • 770 reviews 5.4/10 Room
  • 656 reviews 6.9/10 Service
  • 92 reviews 2.9/10 WiFi
  • 372 reviews 3.9/10 Cleanliness
  • 363 reviews 7.5/10 Breakfast
  • 127 reviews 4.1/10 Value
  • 26 reviews 3.2/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.