Novotel RJ Praia de Botafogo 4 stars

Customer review rating (ALL Rating) 4.2/5 1,558 reviews

Best price
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Novotel RJ Praia de Botafogo - Image 1
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Praia De Botafogo, 330, Botafogo, 22250040 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • The hotel accepts children up to 16 in their parents' room free of charge

  • Event rooms with capacity for up to 250 people

  • Close to several points and to the city centre

  • Pet-friendly hotel, for fees

  • 13 minute-drive to Rio de Janeiro Airport - Santos Dumont

Our accommodation(s)

Hotel location

Novotel RJ Praia de Botafogo

Praia De Botafogo, 330, Botafogo
22250040 RIO DE JANEIRO
Brazil

GPS:-22.94534, -43.18301

Telephone
Fax +55 21 2187-9950

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

365

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,558 reviews

TripAdvisor Rating  4.5/5  713 reviews

Certificate of excellence 2024

Nice hotel and location

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

All fine, but not exceptional

Dear Antonios P., We very much appreciate your comments regarding your stay at the Novotel RJ Praia de Botafogo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

very stingy

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

provide almost nothing, no one can understand English

Dear Shuaijie Q., Thank you for taking the time to tell us about your experience at the Novotel Parque Olimpico. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guilherme Meyhofer General Manager

Not what it looks like

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Very run down room, noisy and with extremely poor ventilation. One positive: great mattress.

Dear Laura B., Thank you for taking the time to tell us about your experience at the Novotel Parque Olimpico. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guilherme Meyhofer General Manager

Misinformation on the check in

TripAdvisor rating 3.0/5

Ioannis K TripAdvisor review

Upon arriving at the hotel I was greeted by the receptionist Felipe who informed me that breakfast was included in the reservation. when I went to have breakfast they informed me that in fact breakfast was not included and that I should pay immediately. This caused embarrassment. Even though he had difficulty speaking English, this misinformation caused me problems. his service was terrible

Dear Guest, Thank you for sharing your experience through Tripadvisor. We are sorry that we did not meet your expectations and will certainly share your feedback with the entire team to continue improving. We hope you can return soon for a new experience at our hotel. Sincerely, Tatiane Ramos General manager

Well Located

Customer review rating 3.5/5

Raphael Business - Confirmed reviews ALL

The hotel is ok. The bed could be better.

Exmo Senhor (a) G., Agradecemos os seus comentários no seguimento da sua estada no Novotel RJ Praia de Botafogo. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos.

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Other web-users rate our hotel

  • 421 reviews 9.6/10 Location
  • 734 reviews 6.1/10 Room
  • 647 reviews 7.2/10 Service
  • 55 reviews 2.9/10 WiFi
  • 351 reviews 7.4/10 Breakfast
  • 332 reviews 4.8/10 Cleanliness
  • 157 reviews 5.6/10 Food
  • 142 reviews 3.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.